Z5P E6833 random crash and reboot - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hello everyone,
I have the z5p dual E6833, running on latest android 7.0( 32.3.A.2.33)
Suddenly my phone freezes, then the screen shows white lines then it turns off and the led blinks red then it reboots.
This has happened before on previous software
Any idea why this happened and how to fix it

I had same issues with the same model and software eny one help

1. how did you upgrade to android 7.0( 32.3.A.2.33)
2. usually OTA upgrades end up having strange issues
3. i would recommend clean flashing of the device and test again.
4. what apps have you installed? is it rooted phone? may be some app is making device to over heat and it boots.
5. if some app is trying to access root privileges; sony RIC reboots the device

kingsasha said:
Hello everyone,
I have the z5p dual E6833, running on latest android 7.0( 32.3.A.2.33)
Suddenly my phone freezes, then the screen shows white lines then it turns off and the led blinks red then it reboots.
This has happened before on previous software
Any idea why this happened and how to fix it
Click to expand...
Click to collapse
when it happen?
during using a specific app or normally on home screen?

Related

[Q] Sony Xperia Ion LT28h Rebooting issue.

Hello there,
I have been using my xperia ion since around 6 months with stock rom and never tried to tinker with anything, lately suddenly my phone stopped working i.e it started a reboot loop. the phone turns on to the sony logo then gets to the 'rethink possible' screen and then a blue/black glaze appears and the phone restarts which happen again and again, as this phone is off warranty, i tried to flash it some other (4.1.2) stock rom but still no luck, when i connect my phone to the pc using the usb cable while holding the volume down button, the green led does shows up but the flash software says (error flashing - aborted). I have attached a picture of the same.
Please see into it and help me get through it.
I will be much thankful fellas.
ashu_852258 said:
Hello there,
I have been using my xperia ion since around 6 months with stock rom and never tried to tinker with anything, lately suddenly my phone stopped working i.e it started a reboot loop. the phone turns on to the sony logo then gets to the 'rethink possible' screen and then a blue/black glaze appears and the phone restarts which happen again and again, as this phone is off warranty, i tried to flash it some other (4.1.2) stock rom but still no luck, when i connect my phone to the pc using the usb cable while holding the volume down button, the green led does shows up but the flash software says (error flashing - aborted). I have attached a picture of the same.
Please see into it and help me get through it.
I will be much thankful fellas.
Click to expand...
Click to collapse
i think you need to enable usb debugging

after switching off, it turned to automatically shut down at sony logo

Hi guys,
I am in trouble.
My only phone is C6502 and I flashed it with 5.1.1 taiwan rooted rom yesterday.
My procedure was:
1, use flashtool to make it as rom 4.4.2 230 and rooted
2, use cwm to flash it with 5.1.1 rooted taiwan rom
at the beginning, everything went well. however, after updated several apps in google store, it automatically shut down for several time. I opened sim card back and used a stick to power off. after restarting, it stuck at the SONY logo and automatically and repeatedly restart. I have to power off with a stick for the second time. Since this second, trouble came. No matter what I did, it just automatically shut down at the SONY logo. I tried to flash it back to several roms and nothing changed. (no green light while flashing). Still stuck and shut down at the sony logo (different roms ha
ve different styles of logo, so it shut down at different sony logos). Charging doesn't work. it showed the red led first following with a green blink, and then no more light. The flashtool cannot recognize it as ADB mode but as flashmode.
Could you please help me. I hope you guys could let me know what was going on and how can I unbrick it.
Thank you for your time in advance. Wish you the best.
ekk84 said:
Hi guys,
I am in trouble.
My only phone is C6502 and I flashed it with 5.1.1 taiwan rooted rom yesterday.
My procedure was:
1, use flashtool to make it as rom 4.4.2 230 and rooted
2, use cwm to flash it with 5.1.1 rooted taiwan rom
at the beginning, everything went well. however, after updated several apps in google store, it automatically shut down for several time. I opened sim card back and used a stick to power off. after restarting, it stuck at the SONY logo and automatically and repeatedly restart. I have to power off with a stick for the second time. Since this second, trouble came. No matter what I did, it just automatically shut down at the SONY logo. I tried to flash it back to several roms and nothing changed. (no green light while flashing). Still stuck and shut down at the sony logo (different roms ha
ve different styles of logo, so it shut down at different sony logos). Charging doesn't work. it showed the red led first following with a green blink, and then no more light. The flashtool cannot recognize it as ADB mode but as flashmode.
Could you please help me. I hope you guys could let me know what was going on and how can I unbrick it.
Thank you for your time in advance. Wish you the best.
Click to expand...
Click to collapse
did it work? anything happened? what did you do? how did you do? im facing a similiar situation.
ekk84 said:
Charging doesn't work. it showed the red led first following with a green blink, and then no more light. The flashtool cannot recognize it as ADB mode but as flashmode.
Could you please help me. I hope you guys could let me know what was going on and how can I unbrick it.
Click to expand...
Click to collapse
It's common ZL behaviour on broken battery controller (attached to battery). Reflashing will not help (it's hardware bug) but changing the battery (and it's faulty controller) definitely bring your Xperia back to life. I did it twice on mine (1st time it was not charging at all, stuck on Sony logo on boot, 2nd time it worked only with power cord connected).
After changing battery, just reflash it via official Sony PC Companion (if your bootloader still locked), then do whatever you want )
p.s. If you don't want wait / can't find new battery, you also can try short-pin method with current one. Idea is to bypass it's controller, so it will charge / work again. Search XDA to find out which pins need to be connected.

[HELP] Inconsistent Screen, Blue Screen, Bootloop

Hi all.
So, my screen has been dodgy a few weeks now. Basically, if it's too dark or a pop-up comes up, it'll fade out, and I need to switch it off and knock back on.
Anyway, when on it today, I got a Blue Screen of Death and since, the screen hasn't given me anything in the way of details in Recovery. I can't see a thing. And I believe the LEDs are telling me it is in a bootloop. So I essentially need a step-by-step guide on how to restore to factory settings WITHOUT using the screen. (Vol - x2, Power, that sort of thing.)
Can anyone help a brother out?
EDIT: I might add, powering on with the battery in into Download or Recovery mode doesn't seem to be working. However, it'll power up without the battery in and just the USB to PC.
EDIT EDIT: Rooted, Stock Lollipop.
I don't have a solution but my phone has literally had a BSOD
I'm rooted and running Fulmics 5.0
ExperimentalHDX said:
I don't have a solution but my phone has literally had a BSOD
I'm rooted and running Fulmics 5.0
Click to expand...
Click to collapse
I have the same rom and i have blue screen.Is a problem of the rom?

My phone as an unknown problem - need help!

Hello all,
Today, I was listening to some music and noticed the music lagged and gave that sound when a CD is stuck.
Minutes later, I was checking my Facebook and noticed my phone was acting very slow and froze up.
Then a bright white notification light turned on and my phone rebooted itself (the white light remains on).
Once it reboots, it remains stuck on the Galaxy S6 Edge+ screen and it won't do anything. I tried the volume down and power button method but the same thing - it just reboots and remains stuck on the logo screen with the white notification light on (see below for screenshots).
I also tried to go in Download Mode and tried flashing a stock firmware, with the hopes of enabling me to go in the factory menu and do a hard reset, but that doesn't work neither due to non custom bootloader and FRP lock - which as per my knowledge - I can only unlock whilst the phone is booted successfully.
I Googled the problem but no answer for the specific issue I encountered.
I'm clueless and have no idea what to do.
Can someone help me with this?
L A X said:
Hello all,
Today, I was listening to some music and noticed the music lagged and gave that sound when a CD is stuck.
Minutes later, I was checking my Facebook and noticed my phone was acting very slow and froze up.
Then a bright white notification light turned on and my phone rebooted itself (the white light remains on).
Once it reboots, it remains stuck on the Galaxy S6 Edge+ screen and it won't do anything. I tried the volume down and power button method but the same thing - it just reboots and remains stuck on the logo screen with the white notification light on (see below for screenshots).
I also tried to go in Download Mode and tried flashing a stock firmware, with the hopes of enabling me to go in the factory menu and do a hard reset, but that doesn't work neither due to non custom bootloader and FRP lock - which as per my knowledge - I can only unlock whilst the phone is booted successfully.
I Googled the problem but no answer for the specific issue I encountered.
I'm clueless and have no idea what to do.
Can someone help me with this?
Click to expand...
Click to collapse
Are you rooted with a custom recovery?
spirithandler said:
Are you rooted with a custom recovery?
Click to expand...
Click to collapse
I can't - FRP Lock makes it impossible for me to either Root or flash a different Recovery.

My OnePlus 3 crashes on boot... :(

Hello,
My OnePlus 3 just stopped working today, wihtout any reason, apparently.
I am able to boot on the OnePlus logo, I see the red dots turning indicating that the system is booting, but after few seconds the dots stop moving and the phone instantly turns off (the screen become black and nothing appears).
I can :
- Boot on the recovery : I wiped everything, flashed a stock ROM from OnePlus using the adb sideload with success, but the booting problem remains.
- Boot in fastboot mode : but the phone is locked and I cannot flash anything here.
Other observations :
- My battery is fully charged
- Storage is encrypted
Can anyone help me ? I don't have the financial ressources to buy another phone, so any help will be greatly appreciated...
try these option ..
https://www.youtube.com/watch?v=UUdDUfe7yUY
or
https://www.youtube.com/watch?v=O2_x9SnJ1Ak
kingviking said:
try these option ..
https://www.youtube.com/watch?v=UUdDUfe7yUY
or
https://www.youtube.com/watch?v=O2_x9SnJ1Ak
Click to expand...
Click to collapse
I've done it, but it didn't solved the problem.
Now, the problem is fixed. This is what I did : I unplugged the phone and let it reboot constantly overnight. At the morning, the battery was very low and the phone was off. I turned on the phone and it worked...
How the hell can this be possible ? What kind of problem is this ?

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