HTC ONE M8 stuck in bootloop, wont load recovery mode ! - One (M8) Q&A, Help & Troubleshooting

Hi guys !
Having a problem with a htc one m8 I recently purchased. When I try to turn on the phone its stuck on the HTC logo. When i factory reset it it goes back to to HTC logo and it stays there. When I try to go to recovery mode red triangle with exclamation mark so I press volume up and tap power button but nothing happens, the triangle disappears after couple of minutes and goes back to HTC Screen. Any idea what to do ? I was hoping to install stock firmware but cant find it anywhere. Please help
Bootloader info:
***LOCKED***
M8QL_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
[email protected]
OS-2.10.401.1
eMMC-boot 2048MB
Apr 15 2016,16:07:09.0
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.10.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8ql_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PKV10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 0b9a12e3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 0001
Please help what can I do? And where can I find the right RUU ? I'm new to this. Thanks

azux said:
Hi guys !
Having a problem with a htc one m8 I recently purchased. When I try to turn on the phone its stuck on the HTC logo. When i factory reset it it goes back to to HTC logo and it stays there. When I try to go to recovery mode red triangle with exclamation mark so I press volume up and tap power button but nothing happens, the triangle disappears after couple of minutes and goes back to HTC Screen. Any idea what to do ? I was hoping to install stock firmware but cant find it anywhere. Please help
Bootloader info:
***LOCKED***
M8QL_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
[email protected]
OS-2.10.401.1
eMMC-boot 2048MB
Apr 15 2016,16:07:09.0
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.10.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8ql_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PKV10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 0b9a12e3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 0001
Please help what can I do? And where can I find the right RUU ? I'm new to this. Thanks
Click to expand...
Click to collapse
The model you have is the M8s and not the regular M8. You will have more luck getting a solution if you post to this thread.
Good luck!

xunholyx said:
The model you have is the M8s and not the regular M8. You will have more luck getting a solution if you post to this thread.
Good luck!
Click to expand...
Click to collapse
No worries thanks ! Hopefully someone will be able to help out.

azux said:
No worries thanks ! Hopefully someone will be able to help out.
Click to expand...
Click to collapse
https://forum.xda-developers.com/htc-one-m8/one-m8s-general/htc-one-m8s-boot-t3528316
The RUU may help if it is software problem.
If it is hardware problem, it may not fix it.

ckpv5 said:
https://forum.xda-developers.com/htc-one-m8/one-m8s-general/htc-one-m8s-boot-t3528316
The RUU may help if it is software problem.
If it is hardware problem, it may not fix it.
Click to expand...
Click to collapse
Thanks ! I appreciate your help ! I'll give this a go and see what happens.

ckpv5 said:
https://forum.xda-developers.com/htc-one-m8/one-m8s-general/htc-one-m8s-boot-t3528316
The RUU may help if it is software problem.
If it is hardware problem, it may not fix it.
Click to expand...
Click to collapse
Hi, just wondering do You know how to install that RUU using USB ? I dont have micro SD. I cant find instructions anywhere
Thanks

azux said:
Hi, just wondering do You know how to install that RUU using USB ? I dont have micro SD. I cant find instructions anywhere
Thanks
Click to expand...
Click to collapse
You can flash it from your PC. Put the RUU.zip into your fastboot folder and rename the .zip to something easy like RUU
Plug your phone in and get into bootloader/fastboot
fastboot oem rebootRUU (this will take you to RUU mode)
fastboot flash zip RUU<or whatever you named it to>.zip and then when the flash is done
fastboot reboot

Related

[Q] Won't boot

THIS PHONE IS TRIED TO INSTALL A CUSTOM ROM, AND NOW ITS STUCK ON HTC LOGO, in fastboot it reads like this
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.22.771.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH43PWM
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: H3G__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
i got the ota update for it and tried to install it via sd card, but it says no image or wrong image, where to find a kk ruu for this m8,
any help to recover this phone to normal will be grately thankfull
rizni said:
THIS PHONE IS TRIED TO INSTALL A CUSTOM ROM, AND NOW ITS STUCK ON HTC LOGO, in fastboot it reads like this
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.19.21331147
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.22.771.5
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH43PWM
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: H3G__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
i got the ota update for it and tried to install it via sd card, but it says no image or wrong image, where to find a kk ruu for this m8,
any help to recover this phone to normal will be grately thankfull
Click to expand...
Click to collapse
First of all, get rid of your serialno as well as your imei.
Second of all, what!?!
Exactly what is your problem?
I will help/guide you.
But what you posted doesn't really tell the problem you are having.
The getjar is so unnecessary.
NOOBS PAY ATTENTION TO THAT LAST LINE
Just post your issue, and if the person helping you needs more info; AND ASKS FOR A GETJAR, that's when you post it.
So........
Exactly what is your issue?
I got the phone in htc logo mode. When I went recovery mode it was in to some custom recovery. I then check the info of phone using fastboot. What got in fastboot is posted above. According to fastboot info the phone had main version as 2.22.771.5 so I download the ota version and renamed it to OP6BIMG and put it in sd card. And tried to flash the phone using sd card. But all I get is no image or wrong image . Please help this out for me. Thank you for your feed your reply
my phone gives me this
M8_UL PVT SHIP S-ON
HBOOT - 3.18.0.000
RADIO - 1.19.21331147A1.09G
OS - 2.22.771.5
ITS STUCK ON HTC LOGO I CAN NOT FIND THE CORRECT RUU TO BRING IT TO LIFE, CAN SOME ONE HELP ME ON THIS ISSUE.
rizni said:
I got the phone in htc logo mode. When I went recovery mode it was in to some custom recovery. I then check the info of phone using fastboot. What got in fastboot is posted above. According to fastboot info the phone had main version as 2.22.771.5 so I download the ota version and renamed it to OP6BIMG and put it in sd card. And tried to flash the phone using sd card. But all I get is no image or wrong image . Please help this out for me. Thank you for your feed your reply
Click to expand...
Click to collapse
You can't manually install OTA.zip when your device is S-On.
You need stock recovery installed then let the system download and install the OTA.
I have all the files needed for your device here : http://forum.xda-developers.com/showpost.php?p=55322461&postcount=1895

[Q] Htc m8 doesn't boot, no O.S.. How fix it?

Hi!! A friends ask me to fix his Htc m8, I don't know what he did before but the phone look brick or soft brick, the O.S. doesn't start and, if I turn on it, it lock on logo screen. I'm a Samsung user so i don't know the procedure to fix it and my friend too.
I install adb and AIO Toolkit to find some info about the phone, so I can show you something.
This is what i read:
*** UNLOCKED ***
M8_UL PVT SHIP S-OFF
CID-HTC__J15
HBOOT-3.18.0.0000
RADIO-1.16.21331931.LA24G
OpenDSP-v38.2.2-00542-M8974.0311
OS-
eMMC-boot 2048MB
Aug 4 2014, 20:53:24.0
and:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.16.21331931.LA24G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: ****************
(bootloader) imei: ****************
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
What can I do? Can someone help me?
If it's possible explain the procedure
Thanks !!
simox2601 said:
Hi!! A friends ask me to fix his Htc m8, I don't know what he did before but the phone look brick or soft brick, the O.S. doesn't start and, if I turn on it, it lock on logo screen. I'm a Samsung user so i don't know the procedure to fix it and my friend too.
I install adb and AIO Toolkit to find some info about the phone, so I can show you something.
This is what i read:
*** UNLOCKED ***
M8_UL PVT SHIP S-OFF
CID-HTC__J15
HBOOT-3.18.0.0000
RADIO-1.16.21331931.LA24G
OpenDSP-v38.2.2-00542-M8974.0311
OS-
eMMC-boot 2048MB
Aug 4 2014, 20:53:24.0
and:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.18.0.0000
(bootloader) version-baseband: 1.16.21331931.LA24G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: ****************
(bootloader) imei: ****************
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 5e4b24e4
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
What can I do? Can someone help me?
If it's possible explain the procedure
Thanks !!
Click to expand...
Click to collapse
This should be an easy fix.
His hboot number tells me he is on 4.4.3 firmware. The OS/version-main is blank because he is using an outdated recovery. Later he should update to TWRP 2.8.0.3. There is a newer version (2.8.1.0) but users have reported issues with it.
So....download a 4.4.3 ROM on your PC and place it onto his ext SD and insert that into the phone.
To get into fastboot (you can go to recovery from there), hold down the power button and vol down while the phone is off. You can also enter it while the phone is on by holding power + vol up until the phone reboots, and as soon as the screen goes black slide your finger from vol up to vol down.
Using the vol button to navigate the fastboot menu, choose hboot with the power button. (it's the first choice, no navigating actually needed). From hboot you can navigate to recovery and hit the power button. Flash the ROM, and everything should be fixed. :good:

M8s stuck on HTC screen and won't go in to recovery mode

Hi guys !
Sorry if wrong section !
Having a problem with a htc one m8s I recently purchased. When I try to turn on the phone its stuck on the HTC logo. When i factory reset it it goes back to to HTC logo and it stays there. When I try to go to recovery mode red triangle with exclamation mark so I press volume up and tap power button but nothing happens, the triangle disappears after couple of minutes and goes back to HTC Screen. Any idea what to do ? I was hoping to install stock firmware but cant find it anywhere. Please help
Bootloader info:
***LOCKED***
M8QL_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
[email protected]
OS-2.10.401.1
eMMC-boot 2048MB
Apr 15 2016,16:07:09.0
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: [email protected]
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.10.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8ql_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PKV10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 0b9a12e3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 0001
Please help what can I do? And where can I find the right RUU ? I'm new to this. Thanks
https://ruu.lalleman.net/HTC_M8S(QL_UL)/RUU/
jeroen_13 said:
https://ruu.lalleman.net/HTC_M8S(QL_UL)/RUU/
Click to expand...
Click to collapse
Thanks ! Do You know how to install it using USB ?
https://forum.xda-developers.com/showpost.php?p=62590185&postcount=1
I'm looking for something like this but how to do it using USB.
thanks

[Help Req] HTC Desire 820 A51_UL Single SIM

Hi!
I was messing around with the S-ON and I think I blew my phone up.
I can install TWRP. I think I got every possible ROM and RUU's right now because I tried 20+ combinations. There is no OS right now. Just plain old HTC white screen. I can't fuzz with fastboot flash zip because S-ON is there and I couldn't find any way to S-OFF without atleast a booting system and HBOOT 3.19.
How can I fix this? I was using 4.4.4 stock rom before I messed this up but I tried to install so many ROMs and stuff that I think that doesn't matter anymore.
There is a red OS-1.21.401.1 (2.10.401.2) text in bootloader screen which wasn't there before I tried to push some ROMs. Also, Revolution S-OFF doesn't support HBOOT 3.19. From now on, we can call it soft-bricked :/
Any help is appreciated. Please carefully examine my bootloader vars before making any comments.
Thanks a lot!
Here's my bootloader vars:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 01.01.010_U1030481_08.01.41117_2
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.21.401.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT51FYC0XXXX
(bootloader) meid: 00000000000000
(bootloader) product: a51_ul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PFJ40000
(bootloader) cidnum: HTC__M27
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: da038a09
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 0001
I'm still struggling... I'm open for advices
Solved it by myself.
Using this ROM 0PFJIMG_A51_UL_K44_DESIRE_SENSE60_HTC_EUROPE_1.29.401.5_RADIO_01.01.010_U10305041_08.01.41222_2_RELEASE_449952_COMBINED_SIGNED.ZIP
Wipe everything, flash stock recovery, put this rom on sd and fix it. I was on Kitkat 4.4.4.
Case closed.
Hello bro ,
My device is the same as yours , viz HTC Desire 820 A51_UL and Marshmallow.
This device it's in S-ON. I want to downgrade Stock Lollipop Firmware.
But the device should be s-off. How can i ? pls help me :/

Can i Flash HTC M8 Stuck On HTC LOGO Mean No OS S-ON, Unlocked

Any possible way to flash it? Please help
Can i turn s-off again?
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.24.30336021.13G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.16.401.101
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HC4BRYC16894
(bootloader) imei: 355383063369871
(bootloader) imei2: 355344065371105
(bootloader) meid: 00000000000000
(bootloader) product: m8_dugl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B64000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 205bdca3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
wahabvai said:
Any possible way to flash it? Please help
Click to expand...
Click to collapse
Flash what? "Flash" just means to install some software. Could be custom ROM, stock ROM, RUU, SuperSU, or any number of other things.
Since you describe the phone as stuck on HTC logo screen, I assume you want to flash stock ROM/RUU, or a custom ROM? But you need to be specific as what you want.
Did you unlock the bootloader? Did you install a custom recovery (TWRP) and do you have access to that now (does it boot to TWRP if you select recovery from bootloader menu).
wahabvai said:
Can i turn s-off again?
Click to expand...
Click to collapse
Not sure what you mean by "again". Did you specifically have s-off in the past? The word "again" implies this. But I don't recall if dual SIM M8 ever had s-off or not. In any case, s-off needs a working OS for the sunshine app to work. And a lot of folks that think they need s-off, really do NOT. So again, we need to know what you are trying to do (with s-off in this case).
Also, you should delete serial number, IMEI and IMEI2 from your post. These are personal info, that should never be posted online, and not needed by us to help you.

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