Issue with Samsung Icon X headphones - Google Pixel XL Questions & Answers

Hi,
Recently I'm experiencing an issue with my Samsung Icon X headphones and my XL. I am on the 7.1.2 Beta build NPG47I. The phone connects with the earphones and I can change options via the Gear App but music will not play. It will not work with my usual Spotify App or another Mp3 player app that I use to play music stored on the phone. I have isolated this issue to the phone since the Icon X works fine with my wifes S7.
I can't say for sure but I suspect it started occurring around the time my phone updates to the 7.1.2 March Beta. I have tried reinstalling the Gear app. Factory resetting Icon X both through GEAR and holding the physical reset button on the headphones. Re-pairing the bluetooth connection. All to no avail.
I was wondering if anyone has had this issue and knows a fix. My next step is a factory reset on the phone but I'm hoping there is a fix before doing that.
Thanks

Related

Bluetooth no longer plays music through headphones, but calls still go through

Hey guys,
So okay, I am having an issue and have not been abe to solve it for a week now. Allow me to start...
I have the sony MDR-1RBT headphones. I've had them since last February and have used them without any problems. Connection, set up, and usage has always been a breeze. Until recently.
I started my day and connected my headphones like usual and it said they were connected. Cool. Went to play music and it played through my phone. Not sure why. Tried to make a call, audio went through bluetooth device. So they say they are connected and playing through the bluetooth device but is clearly is not.
Things I have tried to fix it:
power cycling phone and headphones
disconnecting and reconnecting bluetooth connection
gone into device settings and made sure media was checked for my bluetooth device
researched through the internet
followed what the person on this link suggested: http://forums.androidcentral.com/ge...r-playing-note-2-music-but-does-do-calls.html
The last step, when I tried it it connected! Yay! Then I turned the headphones and bluetooth off and went to turn em on again and it went back to not working. Tried the same method and it didnt work.
I am running on an LG G2 Rooted but not ROM'd. I know the issue is not with my headphones because I tried to connect the device to my Jawbone Jambox and it did not work on that either. I am not sure why it is not working.
I consider myself pretty tech-savvy and I am pretty upset that I haven't been able to figure it out. Let me know what you guys think.
When you go to your phone bluetooth setting with a list of paired devices, do you see 1RBT listed in there as "connected to phone and media audio"? This is very important because it sounds like it's only connected to phone but not media audio.
Do you have any other bt devices you paired up with your phone? Like wireless speaker or another set of headphones? Quite often if you have a few with power, there will be a race condition which one gets connected as media. But since you said music was playing through your phone speaker, I assume there is not conflict with another device. But nevertheless, just delete all your previously paired up devices in Bluetooth list to make sure there is no conflict. Remove 1RBT as well. After you remove everything, reboot the phone, and do a fresh pair up with 1RBT. See if that helps?
Also, try to pair up these headphones with another device, either phone or a tablet to make sure there is no issues with bluetooth radio on your phone. If you have access to another bluetooth device, try to pair it up with your phone to make sure everything is working as expected.
Let me know the results, and we will go from there.
cmonnats23 said:
Hey guys,
So okay, I am having an issue and have not been abe to solve it for a week now. Allow me to start...
I have the sony MDR-1RBT headphones. I've had them since last February and have used them without any problems. Connection, set up, and usage has always been a breeze. Until recently.
I started my day and connected my headphones like usual and it said they were connected. Cool. Went to play music and it played through my phone. Not sure why. Tried to make a call, audio went through bluetooth device. So they say they are connected and playing through the bluetooth device but is clearly is not.
Things I have tried to fix it:
power cycling phone and headphones
disconnecting and reconnecting bluetooth connection
gone into device settings and made sure media was checked for my bluetooth device
researched through the internet
followed what the person on this link suggested: http://forums.androidcentral.com/ge...r-playing-note-2-music-but-does-do-calls.html
The last step, when I tried it it connected! Yay! Then I turned the headphones and bluetooth off and went to turn em on again and it went back to not working. Tried the same method and it didnt work.
I am running on an LG G2 Rooted but not ROM'd. I know the issue is not with my headphones because I tried to connect the device to my Jawbone Jambox and it did not work on that either. I am not sure why it is not working.
I consider myself pretty tech-savvy and I am pretty upset that I haven't been able to figure it out. Let me know what you guys think.
Click to expand...
Click to collapse
I come from the philippines and i have the g3 also. my bluetooth connection was fine it connected to my car and headset but now it only receives calls but does not play music through my bluetooth headphones. when i press the play button on my headset it plays on the device itself. checked under bluetooth setting and call and media and audio was checked.
my device is rooted. i did a factory reset but the problem remains unfixed. please help. i have installed g3 tweaksbox but i dont see any mods that is related to music apps. i dont know what to do. i have considered unrooting and flashing stock rom.
I was having the same problem until I realized the volume on my jawbone itself was turned down.
Vectron's Suggestion Worked For My Bluetooth Headphones
I was heaving the same issue as the OP all morning. My Beats66 Bluetooth headphones were working just fine since I got my Alcatel Idol 4, with Android 6.0.1 (Marshmallow) phone through wireless provider CricKet, just 2 days ago. I primarily purchased the headphones for placing phone calls, just because most Bluetooth headsets I have purchased, and Android phones in general, are too low volume for my impaired hearing to make out. However, I do listen to music on them as well.
This morning as I am exiting a taxi, I hear music coming from my backpack. Somehow, something launched one of my music apps, probably the buttons and screen were activated while items in the backpack pressed against them. The settings said Media and Phone were connected to Beats66, and the phone did come through the headphones only, but the music would only play on the phone's external speakers.
I found this thread from a Google search, and Vector's post was helpful for me. I went to Bluetooth settings and highlighted Beats 66 headphones, then selected "Forget." I rebooted the phone, paired the headphones, and all my music apps play through the headphones now. Lets see how long it lasts right? Since this is a brand new out of the box phone, I did install numerous Apps, all of which want user authentication, permissions, and countless settings and permissions to interact with other Apps and phone hardware. Hopefully with everything getting set up the way I like my phone, (I'm particular about everything, or I just find the phone annoying rather than a tool), I won't make anymore changes that will alter the operating status of the headphones.
Thank you
I am experiencing the exact same issue on my LG G3 with my Skull Candy Wireless headphones. The headphones pair and phone audio works, but Pandora, Google Music and any other streaming audio app plays over the phone speaker. I noticed that I received a Carrier OTA software update on Jan 17, 2017 and am wondering if that is when it may have charged. The only way to resolve it so far has been to clear the BT cache. This is temporary fix as when you attempt to pair again it is back to only phone audio and no music audio.
My headset is not working with music until you turn off the phone audio just to play music. My phone is Lenovo A2010-a and my headset is Nia X2. Please help
cybrslug said:
I am experiencing the exact same issue on my LG G3 with my Skull Candy Wireless headphones. The headphones pair and phone audio works, but Pandora, Google Music and any other streaming audio app plays over the phone speaker. I noticed that I received a Carrier OTA software update on Jan 17, 2017 and am wondering if that is when it may have charged. The only way to resolve it so far has been to clear the BT cache. This is temporary fix as when you attempt to pair again it is back to only phone audio and no music audio.
Click to expand...
Click to collapse
Ever get this resolved? Still having this issue and so far only fix for me has been using Ti Backup to nuke all the bluetooth data, rebooting and then it'll connect fine. I also have Skullcandy BT headphones. Trying my car's BT too to no avail. Same problem. I think this is the same issue: https: //forum.xda-developers.com/lg-g3/help/bluetooth-calls-media-audio-t2837471/page4
I ended up buying an Amazon​ Moto G4 as it is slated to get Android 7.0. I honestly believe it had something to do with the last security update LG pushed out. Since the G3 is not updating I will attempt to root and rom at some point though recent search seem to show the LG G3 can't be rooted.
cybrslug said:
I ended up buying an Amazon​ Moto G4 as it is slated to get Android 7.0. I honestly believe it had something to do with the last security update LG pushed out. Since the G3 is not updating I will attempt to root and rom at some point though recent search seem to show the LG G3 can't be rooted.
Click to expand...
Click to collapse
I rooted mine fine with Kingroot. Get Kingroot, root, install twrp and flash supersu then delete Kingroot. Worked for me at least.
As far as this BT bug with the G3 I don't have anything better than the data wipe workaround so far, so good luck with the Moto.
Thanks guys. I also had the same problem but i restarted my phone and my music is just playing. Yah!!!!!!!!!!

SM-N910A: No Sound With Android Auto

Android Auto not working with SM-N910A
I've posted in Reddit, and they sent me here, so here goes nothing:
I'm not getting any sound through Android Auto, or more specifically, no sound at all when Car Mode is enabled (even though Bluetooth), which runs in tandem with Android Auto. I've factory reset, cleared Dalvik/app cache, app data, reinstalled the app, installed 3 updates to Android Auto since the problem began, verified that the radio's firmware is up to date, and various other semi-targeted troubleshooting steps. I went by Best Buy today and had the Samsung Experience Shop reflash the phone. I've tried my phone on another Kenwood DDX9702S and a Pioneer 4100NEX with no luck. I've also tried different phones (both a Galaxy S6 for Android Auto and a iPhone 6 for Car Play) and both worked. I've contacted Kenwood (the radio manufacturer), AT&T, Google (who only offers support through Twitter), and Samsung. Google's Twitter support is a joke. I've been going back and forth for over two weeks now with as long a week between responses from them. I just received a response from them on Twitter, which appears to be them throwing in the towel: "Thanks for the update, we'll keep investigating on our end." I get no audio through Maps, texts, or music apps. There is audio through the phone function. If I swipe down and tap to disable car mode, Android Auto shuts down, but I can at least play music through Bluetooth. If I crank the volume up, I can hear faint static, so I know the speakers are hot, it just seems like the audio isn't getting routed to the right place. I've seen at least one other app review from someone with the same phone reporting the same problem.
Reddit seems to think it's an audio routing bug, possibly in the mixer_paths.xml file. I don't know enough about this to do anything useful to it to fix it.
Does anyone have any troubleshooting suggestions, or how to get one of the companies involved to take my issue more seriously? The Reddit user suggested that if this was an audio routing issue, a fix may be found on the XDA Developer forums. I haven't been able to find anything yet. Thoughts?
I managed to fix it; a factory restore without restoring a data backup did the trick.
I got mine to work by turning off "Use for media audio" in the bluetooth settings on my phone
I have the same problem, did you find a fix? I just got the update from my dealership on my 2016 Chevy Colorado and cannot hear sound through Android Auto either. I also use a samsung note 4 with 5.1.1 and I'm unable to find any fixes. Please share fix if you have one, thanks.
Same issue 2016 Hyundai Tucson, Huawei P9 Android 6. Tried playing with Bluetooth settings, etc, no luck. At one point sound was coming out of the phone while the car was on AA.

Bluetooth issues on official android Pie

Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
wazza1991 said:
Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
Click to expand...
Click to collapse
I have no issues wtih LG HBS730 BT headphones on calls or music with Pie. I've had four calls total, incoming and outgoing. I listened to music for about five hours too, no glitches.
I've had issues with the anker brand ones.
I have the same issue
Having issues connectingy to my car Bluetooth which has always worked before updating. Also experiencing WiFi drops.
Edit: went to stock Pie unrooted, and not as many wifi disconnects but my phone doesn't even see my car's Bluetooth connection . Fitbit connects just fine though. Weird..
Android Bluetooth is flakey as hell. Everyone gets a turn with incompatibility. P fixed my car with the first Dev preview. On O it was crud. There is a massive ongoing thread about it.
https://support.google.com/pixelphone/forum/AAAAb4-OgUsiJeDphsoOJ4/?hl=by
I had the same issue on my pixel XL on dp4 and dp5. Bluetooth worked fine for music but only crackled a little bit for phone calls. Both headsets and car were affected. Troubleshot it with Google rep and they told me my phone was broken. I also had multiple sensors stop working so auto brightness was broken and auto rotate was also broken (And a few other features like tap to wake screen). I ended up buying a pixel 2 xl and sending the other to Google as a trade in yesterday. Now I'm wondering if it wasn't just the software. I actually reset the phone and everything worked for a day or so before it failed again. I then exited the beta and everything worked on 8.1 Oreo for about a day before it all broke again. At that point I concluded it must be the phone. Hopefully the software didn't burn something up. I'm going to be ticked if this phone starts giving me trouble.
Are there any troubleshooting steps I can follow to see if solves the issue? Because it only happens on calls but music seems to be fine.
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
nukeruss said:
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
Click to expand...
Click to collapse
I tried this on my device but even in safe mode i faced the same issue
Ever since upgrading to PIE, I can no longer connect my my pioneer appradio head unit.
Phone works, but media Spotify or Pandora does not
Having the same issue, also, my "disable absolute volume" in developer settings doesn't work. I guess this is what to expect for early adopters.
I have had no issues with connectivity to my bluetooth headphones or to my car's bluetooth
However I have noticed that twice when I had phone call before entering the car and I connect to the car's bluetooth and the call is transferred to the car's audio, I get disconnected for a couple of seconds (after initially connecting correctly) and then it automatically reconnects and call continues normally ..
Android pie broke bluetooth for calls
abidhill said:
I tried this on my device but even in safe mode i faced the same issue
Click to expand...
Click to collapse
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Are you having any other issues. My original pixel XL had the same issue show up on the beta but it also affected some of my other sensors as noted in previous post. I now have a pixel 2 xl with no issues whatsoever.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Do let us know what they say
wazza1991 said:
Do let us know what they say
Click to expand...
Click to collapse
Well, they seem to think that the problem is an app from the play store that doesn't play nice with Pie. Frustratingly, the problem corrects itself sometimes (but not all the time) after a reboot. They had me reboot into safe mode and this time it worked. After 20 minutes our support call was over. 30 minutes later one of my three headsets (with the oldest bluetooth version) didn't work, but two of the three did.
The tech (Jen, who was super nice but sounded like she was overseas and had to repeat herself a few times for clarity) said they only have 2 support options for this issue: 1) boot into safe mode and blame one of the apps from the play store or 2) FACTORY RESET THE PHONE! Once I explained that the phone was my google authenticator she suggested that to further troubleshoot I should turn off two factor for my google account (Ummm, no thanks. And that is why you should always PRINT OUT the QR code and put it in a fire-proof box in case you need to recover it)
I'll post back if it breaks again, but right now at least I can live with it.
Only "issue" for me is my wife's ILX doesn't seem to update the music information anymore. With the betas it did for a fee songs then seemed to stop. Now it's nothing at all but will double check today since I only drive it on occasion. Other than that, playback on our cars, Bluetooth speakers and headphones has been just fine. Love that it remembers the volume set per each device. No super low or super loud volumes on the start of playback.
Sent from my Pixel 2 XL using Tapatalk
I also have Bluetooth issues with Pie when connecting to my car (2017 Audi A4 with MMI+) I never use Android Auto by the way:
- Music playback is flaky: I have to start Play Music before connecting to the car, otherwise it cannot stream anything. Sometimes even this doesn't work and I have to repair again. This sucks, you always have to spend some time to check if everything works!
- My Radar trap warning app blitzer.de only works when streaming Audio from the phone to the car, even though I set Audio to HFP. With Oreo, the app started a phone call, it looked exactly like an incoming call. Now it only adds the warning to the phone's Audio Stream, so when listening to radio or streaming from a HDD I get no warnings.
- Phone calls work flawlessly, though
Try removing or 'forgetting' paired device and add it back again. It worked with my AirPods.

[Q] Bluetooth autoplay on connect

Hi everyone,
I'm having a problem that I think shouldn't happen on this phone.
I'm stock with the latest January update on Android 10.
Info: this problem was present before the update to 10.
Whenever I connect any Bluetooth device (airpods, car, moto intercom ,etc) I have to manually unpause the music to get it to start.
This happens on every player (Samsung Music, Google Play, YouTube premium, etc)
This is the first Android phone I have that doesn't do this and that shouldn't be seeing it's top tier.
I've looked online and it seems that all Samsung phones have this feature and the only topics I get are how to disable it !?
Can anyone shed some light ? Is it happening to you as well ?
Thanks
I may not have the answer that you want to hear but I did find a temporary solution. There's an app in the play store nRF Connect that works. Slide over to bonded, put devices in pairing mode and hit scan and wah lah. Any questions I'll do the best I can to help.
I've noticed the same on my galaxy buds, but when I connect another pair of wireless earbuds that i sometimes use they connect as soon as i turn them on when Bluetooth is activated, without me manually having to go into the settings and do it. Not sure the reason for this. Would've thought the earbuds that's actually made by Samsung would be the ones connecting right away.
hotshot646 said:
Hi everyone,
I'm having a problem that I think shouldn't happen on this phone.
I'm stock with the latest January update on Android 10.
Info: this problem was present before the update to 10.
Whenever I connect any Bluetooth device (airpods, car, moto intercom ,etc) I have to manually unpause the music to get it to start.
This happens on every player (Samsung Music, Google Play, YouTube premium, etc)
This is the first Android phone I have that doesn't do this and that shouldn't be seeing it's top tier.
I've looked online and it seems that all Samsung phones have this feature and the only topics I get are how to disable it !?
Can anyone shed some light ? Is it happening to you as well ?
Thanks
Click to expand...
Click to collapse
Hej...
I don't if this would help You...
When I got the Note 10+ there's Was, out of the box on initial settings, active few Bixby Routines... and that, till i figure out this, was driving me crazy... When I turn Bixby Routines off everything back to normal...
Well I've had a similar problem. For me the issue is that it always autostart even tho I have BT autoplay unchecked in the car. If I have listen to any music, audio books, podcasts and turn them of when I exit the car, not leave them in the background, they will start playing even if the cars media system is offline.
Works perfectly with my wifes OnePlus 6, but not for me. Extreamly annoying to noticed that the audio book is playing after a 60min drive and I haven't heard anything..
I tried the app Tasker, it was a compleat waste of $4 for me anyway, didn't work, will try nRF Connect now.
I don't want to have BT of due to that I aways have my Jabra buds with me so that I can talk while driving if needed.

Question Audio not routing to Bluetooth earbuds

Anyone having issues with audio not routing to Bluetooth earbuds? Only fix for me so far is to reboot the phone. But the issues comes back later or the next day.
It's strange too, I'll have issue with the galaxy buds pro not working for audio or phone calls but I switch to the Sony XM4 and it works for audio but not for calls. Reboot and both works again. I've tried unpairing and resetting Bluetooth and also the earbuds but nothing works except reboot of phone.
Network reset and try clearing the system cache.
Try swiping down once then hit media output and selecting the Bluetooth device there
not sure if these will help as well but these were the solutions i have done when i had bt issues. these are not in order by the way, but alternative solutions
1) clear the bt cache. unpair then pair again
2) i installed bluetooth audio widget
3) i once bought a jam loud buds from jb hi fi. it would drop out or it wouldn't connect at all to my fold. turns out it was still paired to my old samsung note 9. had to delete that pairing and it finally worked with the fold. didn't know some devices only paired with a phone once
4) bt version. i had an old bt remote used by my daughter. it paired with the fold but did not work. did some reading and the bt version of the remote could be the cause
5) above posts from blackhawk and sonin66
Robson said:
not sure if these will help as well but these were the solutions i have done when i had bt issues. these are not in order by the way, but alternative solutions
1) clear the bt cache. unpair then pair again
2) i installed bluetooth audio widget
3) i once bought a jam loud buds from jb hi fi. it would drop out or it wouldn't connect at all to my fold. turns out it was still paired to my old samsung note 9. had to delete that pairing and it finally worked with the fold. didn't know some devices only paired with a phone once
4) bt version. i had an old bt remote used by my daughter. it paired with the fold but did not work. did some reading and the bt version of the remote could be the cause
5) above posts from blackhawk and sonin66
Click to expand...
Click to collapse
Buds+ software and firmware* have given me a lot of trouble. A real pain. I'm running two N10+ N975U/N975U1's one on Pie the latter on 10.
These are the apps I load but they may not work on 11 or higher, don't know... In any case uninstalling then reinstalling may fix your issue if the network reset fails too. Firewall block "Apps (UID)10343" and Wearables Installation Manager. Keep them blocked or they will update... and you'll be repeating the process.
For all these apps they must have all their permissions enabled to open!!!
*if you have a pair of Buds+ do not upgrade their firmware! It trashed the sound in my one pair. Now they need reflashed...
Sonin66 said:
Try swiping down once then hit media output and selecting the Bluetooth device there
Click to expand...
Click to collapse
done this, and the correct device was selected but no audio. Sometimes music audio works fine but not calls
Idk if this happens for you guys but I went to a sony showroom today and when I paired my mobiles with some soundbar units like sony HT-S40R, HT-G700 and HT-S500F and some other models soundbar all of them got this weird issue, we can hear the music but every 2 or 3 sec it feels like it stops and then resume ( on the music player app it's working normally) I though maybe because of my spotify app I tried Youtube, youtube music amd amp all of them gives the same weird results ... This was before rooting my phone ... Ofc after rooting it it's stil the same issue (Android 12 and 13) hopefully this happened with those specefics models and not with my earphones or headphones bluetooth
Also note my S21 ultra works perfectly with the models said above

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