LG G4 has different model numbers, cant find stock firmware. - G4 Q&A, Help & Troubleshooting

Hello i need help with my LG G4. Am trying to find the offical firmware but i have failed.
The phone model number in the settings says H818, the back sticker under the battery say H815 and the model number on the mother board says F500L.
Before it had lollipop and was working well so i tried to upgrade to 6.0 and thats when issues sarted. After upgrade it works but the network is not working.
I tried to use the LG Bridge to get the firmware and it got me F500K so when i tried to install it failed.
I have tried to install several firmwares using the LGUP but all fail bringing me an error of kdz is invalid.
I have tried the LG Flash Tool and it have failed too.
Can anyone hlep me find the stock firmware for this phone.

Check your box
Sent from my SM-G610F using Tapatalk

I bought the phone from a friend so it has no box

If it's a single SIM and not from America, probably H815.
Sent from my SM-G610F using Tapatalk

Power off take the back off pull the battery out there is a sticker that will have the imei number that is we're you will also find the model of your device.

Its i single sim. Back sticker says h815, setthings say h818 and mother board says f500l

sharpnic35 said:
Its i single sim. Back sticker says h815, setthings say h818 and mother board says f500l
Click to expand...
Click to collapse
If motherboard says F500l then it's a F500l
Sent from my iPhone using Tapatalk

sharpnic35 said:
Hello i need help with my LG G4. Am trying to find the offical firmware but i have failed.
The phone model number in the settings says H818, the back sticker under the battery say H815 and the model number on the mother board says F500L.
Before it had lollipop and was working well so i tried to upgrade to 6.0 and thats when issues sarted. After upgrade it works but the network is not working.
I tried to use the LG Bridge to get the firmware and it got me F500K so when i tried to install it failed.
I have tried to install several firmwares using the LGUP but all fail bringing me an error of kdz is invalid.
I have tried the LG Flash Tool and it have failed too.
Can anyone hlep me find the stock firmware for this phone.
Click to expand...
Click to collapse
franken phone.. mean phone refurbished by other variant parts.. even they can edit software .. best thing to do is... open up phone and look at the motherboard model.. what ever the motherboard says thats your variant.. you have to phisically see it with your own eyes.. not by looking in software they also edit that..

Wen i checked the mother board, thr was F100L MAIN

sharpnic35 said:
Hello i need help with my LG G4. Am trying to find the offical firmware but i have failed.
The phone model number in the settings says H818, the back sticker under the battery say H815 and the model number on the mother board says F500L.
Before it had lollipop and was working well so i tried to upgrade to 6.0 and thats when issues sarted. After upgrade it works but the network is not working.
I tried to use the LG Bridge to get the firmware and it got me F500K so when i tried to install it failed.
I have tried to install several firmwares using the LGUP but all fail bringing me an error of kdz is invalid.
I have tried the LG Flash Tool and it have failed too.
Can anyone hlep me find the stock firmware for this phone.
Click to expand...
Click to collapse
The board version is F500L. But the software is of H818. Therefore flash tools would see the phone as H818 and generate invalid file error for any firmware other than H818. So you can recover it installing different firmwares of H818.
You can get its LP 10e here and 10b here.
By the way, how did you upgrade from LP to MM? Means using which tool?

Related

Trying to flash stock ROM using LG FlashTool, require D855K dll file.

I bricked my phone using CM13 and have followed this guide (open-freax.fr/guide-unbrick-your-lg-g3) . I'm at the point where I need to use LG FlashTool to flash the stock ROM. I always use D855 ROMs but this time LG FlashTool is giving me the error: Device Model is different! Check Phone or DLL! I bought my phone from Australia and my phone's model is D855K, although D855 ROMs have always worked on my phone in the past. If anyone knows where I can get the D855K dll, or perhaps a different method of returning to stock. I can access Download Mode if that helps.
SneakkyStevo said:
I bricked my phone using CM13 and have followed this guide (open-freax.fr/guide-unbrick-your-lg-g3) . I'm at the point where I need to use LG FlashTool to flash the stock ROM. I always use D855 ROMs but this time LG FlashTool is giving me the error: Device Model is different! Check Phone or DLL! I bought my phone from Australia and my phone's model is D855K, although D855 ROMs have always worked on my phone in the past. If anyone knows where I can get the D855K dll, or perhaps a different method of returning to stock. I can access Download Mode if that helps.
Click to expand...
Click to collapse
For stock rom you need to download the one for D855K otherwise it won't work
SneakkyStevo said:
I bricked my phone using CM13 and have followed this guide (open-freax.fr/guide-unbrick-your-lg-g3) . I'm at the point where I need to use LG FlashTool to flash the stock ROM. I always use D855 ROMs but this time LG FlashTool is giving me the error: Device Model is different! Check Phone or DLL! I bought my phone from Australia and my phone's model is D855K, although D855 ROMs have always worked on my phone in the past. If anyone knows where I can get the D855K dll, or perhaps a different method of returning to stock. I can access Download Mode if that helps.
Click to expand...
Click to collapse
check here: http://lg-phone-firmware.com/firmware-Lg+G3-Tutti-41.html
Just follow your link at your post.
You can used tot & dll file from D855 and extract them on boardiag. And flashing aboot, primaryGT, etc on boarddiag using file extractor d855 tot.
But, after finished, after you see "download mode", just flash your d855K kdz, or d855 kdz using flashtools 2014.
This might help you my friend.
Sent from my LG-D855 using Tapatalk

Lg G3 stuck on LG logo after Android 6. Cant use FlashTool

Hi,
So someone gave me a LG G3 which he updated to "D85530C_00_0211.kdz". After that the phone stuck in the LG logo and it rarely loads the phone but it freezes. I can barely unlock the phone sometimes but usually it doesn't recognise the touch.
Neither the PC is recognising the phone.
I tried to use LGFlashTool with TOT file but after "READY" when I unplug and plug again it says "Download Fail".
I also tried with the older LGFlashTool using the KDZ but still didn't work. It only worked with the KDZ above, which is the same software and again it is freezing.
LGUP isn't working too.
Any help/suggestions?
P.S.
Maybe I'm using wrong TOT/KDZ?
-The version he updated and also I was able to install is D855
-Under the battery writes "Made in Korea" which may be a Korean phone but Korea doesn't have D855
-I searched on imei.info the IMEI number and it says Carrier Poland.
-I tried using Poland KDZ, Hong-Kong TOT (because they have d855) and Europe TOT(which also has d855)
-The phone is 16GB
I do believe that your board is not of d855. It happened to me a month ago. When I opened the phone.I saw d850 written on my board.so that might be the problem.
Jahanzaibawan said:
I do believe that your board is not of d855. It happened to me a month ago. When I opened the phone.I saw d850 written on my board.so that might be the problem.
Click to expand...
Click to collapse
It says D855 behind the phone. Also all parts do write D855 and a number near by. So it must be a D855.

G4 shows wrong version

long time lurker here.I bought a g4 second hand.it was advertised as h815 unlocked.the imei checked out online and all stickers said 815 as well.but in hardware info it showed h815T(HK variant).thankfully i knew how to flash firmwares so i downloaded a KDZ and flashed it with lg ft 2014.for some reason (i dont remember why) i flashed 2-3 times with other kdzs and ended up in the current state.the phone now shows H818(dual sim variant) in hardware info and doesnt
detect my sim card(same sim works fine in my G2).I never downloaded the h818 kdz.
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||((TLDR))||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
phone shows wrong model in settings and doesnt detect sim card.flashing stock kdz doesnt fix this
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
any help would be appreciated as i have been flashing various KDZs since the last 2 months but have had no luck yet.
ps.
i am able to root using system.img injection method if root is required
nizamelahi said:
long time lurker here.I bought a g4 second hand.it was advertised as h815 unlocked.the imei checked out online and all stickers said 815 as well.but in hardware info it showed h815T(HK variant).thankfully i knew how to flash firmwares so i downloaded a KDZ and flashed it with lg ft 2014.for some reason (i dont remember why) i flashed 2-3 times with other kdzs and ended up in the current state.the phone now shows H818(dual sim variant) in hardware info and doesnt
detect my sim card(same sim works fine in my G2).I never downloaded the h818 kdz.
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||((TLDR))||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
phone shows wrong model in settings and doesnt detect sim card.flashing stock kdz doesnt fix this
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
any help would be appreciated as i have been flashing various KDZs since the last 2 months but have had no luck yet.
ps.
i am able to root using system.img injection method if root is required
Click to expand...
Click to collapse
i think is was misinterpreted. its a h815 but a h815t indeed and unlocked mean carrier as you know theres no way to unlock bootloader.. you need to flash the h815T KDZ. i hope that you didnt mess your imei.
inject only works in LP not on MM. also youll need to find out if you can downgrade to lollipop. as this phone have antirollback wich means once you are on a version you cannot go nack or youll hard brick phone.
raptorddd said:
i think is was misinterpreted. its a h815 but a h815t indeed and unlocked mean carrier as you know theres no way to unlock bootloader.. you need to flash the h815T KDZ. i hope that you didnt mess your imei.
inject only works in LP not on MM. also youll need to find out if you can downgrade to lollipop. as this phone have antirollback wich means once you are on a version you cannot go nack or youll hard brick phone.
Click to expand...
Click to collapse
thank you for the response.im on lollipop right now since ft 2014 doesnt flash MM and lgup and ft 2.0.1.6 stop flashing after checking phone info(they stop flashing as phone shows h818 but kdz is for h815).I flashed h815T kdz multiple times(twice just today)but phone still shows h818 in lgup and in settings.the phone cant be h818 as it only has 1 sim slot.
imei is ok right now.SIM issue happened to be a ****ty sim cut job by the customer service guy.only remaining issue is the wrong version showing up in phone settings. cant flash MM due to that.
also,is there anything good about upgrading to MM???
nizamelahi said:
thank you for the response.im on lollipop right now since ft 2014 doesnt flash MM and lgup and ft 2.0.1.6 stop flashing after checking phone info(they stop flashing as phone shows h818 but kdz is for h815).I flashed h815T kdz multiple times(twice just today)but phone still shows h818 in lgup and in settings.the phone cant be h818 as it only has 1 sim slot.
imei is ok right now.SIM issue happened to be a ****ty sim cut job by the customer service guy.only remaining issue is the wrong version showing up in phone settings. cant flash MM due to that.
also,is there anything good about upgrading to MM???
Click to expand...
Click to collapse
Actually MM isnt an upgrade. Lollipop is best(maybe nougat will be worth anything). I think you should flash uk v20g kdz with lg up(or LG firware flash 2014). I suggest using LG UP also you can give TOT method a try
check this thread:
https://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
reply to me if you will need any help
Minto107 said:
Actually MM isnt an upgrade. Lollipop is best(maybe nougat will be worth anything). I think you should flash uk v20g kdz with lg up(or LG firware flash 2014). I suggest using LG UP also you can give TOT method a try
check this thread:
https://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
reply to me if you will need any help
Click to expand...
Click to collapse
cant flash tot as lgup and ft 2.0.1.6 check phone version....
no MM for me then...lets just wait for nougat
the only issue left now is no network reception
nizamelahi said:
cant flash tot as lgup and ft 2.0.1.6 check phone version....
no MM for me then...lets just wait for nougat
the only issue left now is no network reception
Click to expand...
Click to collapse
Do they check in build.prop? If so just change build.prop value and you're good to go. I think that there is also possibility to fake your software version and then flash anything you want
Wysłane z mojego LG-H815 przy użyciu Tapatalka

Camera &calling app not working on my g4 (Help)

Hello,
I have a lg g4 815h bought from ebay India and using in India for a few months back...it was working fine till yesterday. A pop up was coming for a system update since 1 month so I decided to perform the update ...so I allowed the update but as soon the phone rebooted and the android sign came it showed error.
After 5 mins nothing happned so i restarted the device it booted but since then the camera is is not working says unfortunately camera has stopped ,even my phone call pick up screen is not showing when there is a call to answer...
I can call some one but cannot end the call due to no calling screen is appearing.
I did hard reset but the situation is same...
Should I flash using lg flash tool ?any version works on windows xp?I only have a windows xp Pc...
Or please provide a solution which can be performed using recovery like twrp...
Please help...
Thanks in advance
If any advices to flash my device using twrp please also suggest me a simple and stable rom
file...
Thanks
Kind Regards
one more problem I have Identified on my phone ,
I can see the hardware serial no shows LGLS991852e50ae which can be a sprint phone but the software installed shows that the phone's model is H815...
what to do...
please help
ur phone is REFURBISED?
karan5567 said:
one more problem I have Identified on my phone ,
I can see the hardware serial no shows LGLS991852e50ae which can be a sprint phone but the software installed shows that the phone's model is H815...
what to do...
please help
Click to expand...
Click to collapse
open phone . take out mother board .. and read plaque model. if sprint flash sprint KDZ and LGUP. if H815 then do that .. thats the only way to be sure.
U have a refurbished model.Go to nearest mobile repair shop & take out your motherboard to see what model no is written on this.Then flash a rom accoringly. Don't flash any other rom just by assuming else you will brick your device.
Yes my phone is refurbished...
But how to flash the rom?
If I found it to be a sprint version and flash a sprint rom ...it will be locked?I am using phone in India...
Any chance to root the phone and install twrp?
Then flash a custom rom?
Please help...
karan5567 said:
Yes my phone is refurbished...
But how to flash the rom?
If I found it to be a sprint version and flash a sprint rom ...it will be locked?I am using phone in India...
Click to expand...
Click to collapse
Most probably it will be locked cause most higher Android versions LG has blocked rooting or unlocking..But you can always browse few threads.
Mine is also a refurbished model with F500L motherboard,LS911 body & had H815 global rom installed out of the box.I am currently on F500L Nougat locked & unrooted..I have tried almost every method.It failed to root & even to enter fast boot.
If you get your proper model no on motherboard then just flash the rom with ToT flasher in download mode with respective DLL.
asingha94 said:
Most probably it will be locked cause most higher Android versions LG has blocked rooting or unlocking..But you can always browse few threads.
Mine is also a refurbished model with F500L motherboard,LS911 body & had H815 global rom installed out of the box.I am currently on F500L Nougat locked & unrooted..I have tried almost every method.It failed to root & even to enter fast boot.
If you get your proper model no on motherboard then just flash the rom with ToT flasher in download mode with respective DLL.
Click to expand...
Click to collapse
Thanks for your reply...
Your network is locked?
You cant unlock it?
Can we degrade our Os to lollipop to get root?
Even I cant turn on the Enable OEM unlock under the developer mode...
Any more advices?
Please help.....
I have tried almost all h815 ans ls991 roms with all flashing methods but still unable to successfully flash my device...lg tot flash tool always show dl error after 4 to 6 percent of flashing...
Please help
Any idea's?
Pick the phone, and send it to the place where you bought it. If you have warranty the repair is free, if not, then you must pay sadly.
Still no solution, I even cannot enable OEM unlock under developer options...
It automatically disables it...
Please help
Just experienced this issue after changing sim card... Call and Camera stopped working over and over again.
How I solved it: Go to the specific app that is causing you trouble, and clear cache/files (too bad I only found this after 3 factory resets).
Maybe it will help ... LG G4 CAM

Whats Verizon LG G4 sticker says?

I have a phone which I bought from a used market, it's rooted and it has Verizon VS986 rom installed on it but when I take of battery it has H811 sticker. I am confused as I was expecting VS986 on the back of the mobile. So now I am wondering if someone has flashed the wrong KDZ on the phone? because with this rom I can't get this bootloader to unlock and now if I use LGUP or Bridge it doesn't flash the H811 kdz ... any ideas? have been searching for two days now.
Batteries from other LG G4s can be used. The sticker wouldn't matter. Only 5.1 can be rooted
If it is vs986 it can't have the bootloader unlocked.
This is the problem, my hardware info shows it's vs986 but sticker on back says h811. Also in software info it shows modified.
Its rooted but bootloader is blocked, can I flash international kdz ?
If yes how? Coz I tried using LG up it doesn't work.
Did you download the LGUP with the new DLL file? (on my phone and will post link soon). Does anywhere on the phones back cover in or out say that model? Where'd you get that phone from?
Link

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