Please help Wifi is ON but no connection at all - G4 Q&A, Help & Troubleshooting

Model of phone: LG G4 H818N MADE IN KOREA
(It is NOT dual sim version).
Hello everyone!, my little brother watch videos from an lg g4 (it is from my mother) so idk how this happened, but the main problem is:
Phone detects and also connects to wifi, but it wont work at all, there is not internet connection, and weird thing is that the signal is very good or excelent.
Things i already tried:
Factory reset from menú (Not from recovery)
Rebooting, booting on Secure Mode
Taking off battery saving stuff related to wifi
Tried to root but, i can't find any files to boot my variation.
Tried doing root with Kingroot from windows it didn't worked.
ALSO, wifi is working correctly in other devices, also i have 2 different wifi connections and with both is happening the same thing!.
Thank you very much in advance!

Related

Intermittent data connection

My phone started turning on and off its 3g connection. Wifi works solid.
I'm on a good signal area. It's not like the 3g is on and I can't connect in anything.
The problem is that the phone turns on and off. It doesnt fix the 3g connection.
Also, Checkin service it's draining the battery a lot.
Looks like a software problem with Google Play Services and its Connection checking service.
Anybody have seen this problem?
thanks in advance.
Starting to worry right now. Did a factory reset on a flashed V10j KDZ and it didn't change.
TWRPed a 20A Lollipop rooted ZIP and it didn't change. Right now I'm trying to go back stock using LG PC Suite.
I can't understand why this can be a hardware problem because 3G actually works but it keeps constantly getting on/off in ~10 seconds intervals.
Looks like a bad system file that is messing with it.
EDIT: Also, the phone can't search for mobile networks anymore. I just tell it to do a manual search and it can't find anything.
What would this be? Modem file broke? WTH.
alfablac said:
Starting to worry right now. Did a factory reset on a flashed V10j KDZ and it didn't change.
TWRPed a 20A Lollipop rooted ZIP and it didn't change. Right now I'm trying to go back stock using LG PC Suite.
I can't understand why this can be a hardware problem because 3G actually works but it keeps constantly getting on/off in ~10 seconds intervals.
Looks like a bad system file that is messing with it.
EDIT: Also, the phone can't search for mobile networks anymore. I just tell it to do a manual search and it can't find anything.
What would this be? Modem file broke? WTH.
Click to expand...
Click to collapse
I have random disconnects/drops too, Although my 3G/LTE icon never actually goes away, just the signal.
Personally I would suspect your modem as #1 suspect.
Factory reset rarely fixes much, I would try re-flashing the phone.
If KDZ flash doesn't fix it maybe try a tot & dll flash using LG Flash Tools with modified megalock.
It definitely looks like a modem issue BUT it can be a your os. I had issues where my modem wouldn't flash from a stock flash on my S4, But manually flashing my modem would SOMETIMES work, I would have to flash the modem a few times usually before it would actually flash.
I had problems before but it was caused by network. Did you tried with different SIM card from other network?
I have the same problem and couldn´t fix yet... Didn´t try to use another SIM card to check if is a network trouble, but it´s driving me crazy to be without connection and a huge battery draining...
Any other ideas?
viniciuscordeiro said:
I have the same problem and couldn´t fix yet... Didn´t try to use another SIM card to check if is a network trouble, but it´s driving me crazy to be without connection and a huge battery draining...
Any other ideas?
Click to expand...
Click to collapse
Just try with other network SIM. I had same problem long time back with Nokia n96, Motorola defy and some other phones. Some of time it helped to set phone only to use 2g network. That was happening the most of time when i used VIP network in Serbia.
Setting only 2g signal helped sometimes but after changing SIM card, problem was solved.
This problem happen to me without reason and after some time i tried same network again, there was no problems.
Probably a different SIM will correct the problem, because after a lot of trial and error changes I realized that the current Network APN (you can reach going on Mobile Networks inside Connections and Networks [translation] in the Settings) was faulty. I deleted the APNs and made a restore. (Delete and Restore are the only options inside Network APNs).
I imagine that changing SIM cards from another carrier will reconfigure the APNs and probably fix the problem.
I´ve tried a different SIM card and didn´t found any troubles, but when I put mine, the problem come back again... So it´s a problem with my carrier. I´ve deleted the APN settings, restart, restore, restart again and didn´t solve. I´ll call them to check if they are experiencing any network issues.

I can't fine my WiFi but still see all other WiFi networks!

My friend bought a LG G3 yesterday and it was working 100% , but today he can't see his router's WiFi.
We tried to reset the router settings and set it all again , but still the same problem.
He can see all other Wireless networks but not his network.
My brother have another LG G3 and he can see the WiFi network but his friend's G3 can't.
What is the problem? how to fix it?
I have seen many g3 having wifi issue which is hardware issue almost every time but u can try first going into service menu explore the menu till u find wifi change the settings see if it helps if not factory reset first complete wipe the phone if it still persists then flash stock rom via lgup or lg flash tool 2014

LG G3(D855) Complete Signal Loss while Wifi is activated.

Hey guys,
i recently clean Updated from Fulmics 2.7 to latest 7.5. Everything worked fine until i suffered from Network completely droping while Wifi is active.
I tried different scenarios. The Bug is now reproducible.
1. LTE/3G/2G Auto Mode + Wifi >> Signal loss
2. LTE/3G/2G Auto Mode without Wifi active >> Signal stays active
3. 3G/2G Auto Mode + Wifi >> Signal stays active
4. LTE/3G Auto Mode + Wifi >> Signal loss
I tried almost every Modem available for the G3 in development section(21A,21C, Those hybrid types etc.). I tried different Roms now (Cloudy, Fulmics 7.0, ZOEs).
I made a clean install of the original Firmware (V30B via LGFlashTool). Reinstalled my Backup from Fulmics 2.7
Then i tried setting different APN Settings and tried messing around with LTE Bands in the hidden Menu. But nothing worked so far.
The Issue stays over all Roms and Firmwares and Modems and Fixes i tried
I really don't know what i can do now to fix this. Maybe s.o. got a Clue or Hint what else i can try.
The LTE function is essential for me because my Provider (O2 Germany) only builds LTE Networks and 3G got less coverage here.
The only thing i can imagine is that the SIM Card or the SIM Card Holder somehow got damaged??? The Card worked proper with Fulmics 2.7 for about 2 years now. Until the Update.
Thanks in advance
Bananaphone64
No one suffers from this?
Having Ressurrection Remix installed now and it works fine. So it has something to do with the Stock LG Rom?
Bananaphone64 said:
No one suffers from this?
Having Ressurrection Remix installed now and it works fine. So it has something to do with the Stock LG Rom?
Click to expand...
Click to collapse
I was having this problem on Fulmics rom but it was not total loss of signals. It keeps on connecting and disconnecting after few seconds. Stock works fine though.
I have the same problem. Using T-mobile lg g3 d855.
Trying to resolve still...

No signal, No network, YES Imei

Hi everyone, good morning
I pose this problem ...
I updated my GT-N7100 from the stock version 4.4.2 to 7.1 RR, which is why the phone was no longer lit. The Samsung word appeared looping at its ignition and no reset options worked.
All after the battery suddenly abandoned me!
After the upgrade, unfortunately the mobile network is no longer detected, or rather, the phone does not hook up the signal even if mobile networks are detected (select networks, Vodafone, Tim, Wind, Tre).
If I try to hook my network manually (Tim), the error is the inability to record.
I checked IMEI and is present, and, as mentioned above, networks if you look manually are seen.
I've downgraded to version 4.2.2 to figure out if the problem was about rom, but even with this version the network is not hooked up.
I also tried with other sim, but nothing in fact.
Unfortunately the backup I made did not go well and did not save the files in the EFS folder .... the badge sees us well !!!!!
Do you have any suggestions?
I also tried to reflect the rom Viper, but no change in the network ...
What other tests could I do? Thank you all!

No signal, no wifi, no gps

Hello you guys!
I just received my lg g7 g710ulm. And when i turned on the phone i understood that im not lucky.. I need your helps! Please! Because i cant do it myself.
1. No signal. Don't search networks. Immediately getting error when trying to do it myself. "Preferred network mode" can't change due error and it showed "null". After reflashing it's now showing "22".
2. Don't see any wifi networks. But access point is working and other devices can see me.
2.1 I found that wifi going to work then i tried to use gps. After few seconds phone starting see wifi networks and connecting. If turn off wifi and turn on again phone don't see networks and you need to repeat procedure.
3. Looks like gps not working too.. But tried only in indoor.
I can't understand is it software or hardware issue. Maybe seller changed imei number and model by firmware and did it wrong? Antutu showing strange imei.
Can i to know somehow real model of phone? I can try to make logs and attached it here. Or maybe somebode can check imei, bands with octopus box? I dont know what to do
P.S. Bluetooth is working. Tried to send file and it was fine.
I can't return phone to shop because im living in different country But phone is amazing! And I loved lg. I had lg optimus one (was lost and back by good people), then lg optimus black(was burned in bonfire), lg g2(left in taxi), lg g6 (was lost) and finally lg g7. Yeah, looks like something wrong with me or these lg.. But i love it
Did you put in your SIM card first before you started...
I read you need to insert sim first but could be wrong.
sas007 said:
Did you put in your SIM card first before you started...
I read you need to insert sim first but could be wrong.
Click to expand...
Click to collapse
Sure, i did it. Anyway don't search networks. But what carrier of sim card and numbers into sim card, phone can recognise.
Maybe i wrote not understandable? My english not first language. So asking. I will try to explain.
Thanks for your reply.
I uploaded a log file with errors but cant to write here link, because i need 10 messages
My G710ULM's GPS stopped working 2 days ago, still trying to find out what's the cause of it. Tried apps like GPS Status, GPS Locker, no avail that it isn't picking any satellites at all. Just searching for GPS location. Restarting the device haven't helped either. In settings I even excluded all apps in Power Saving Exclusions. In GPS Status app, resetted and downloaded the A-GPS, this should surely make the GPS work. No success.
deonin said:
Hello you guys!
I just received my lg g7 g710ulm. And when i turned on the phone i understood that im not lucky.. I need your helps! Please! Because i cant do it myself.
1. No signal. Don't search networks. Immediately getting error when trying to do it myself. "Preferred network mode" can't change due error and it showed "null". After reflashing it's now showing "22".
2. Don't see any wifi networks. But access point is working and other devices can see me.
2.1 I found that wifi going to work then i tried to use gps. After few seconds phone starting see wifi networks and connecting. If turn off wifi and turn on again phone don't see networks and you need to repeat procedure.
3. Looks like gps not working too.. But tried only in indoor.
I can't understand is it software or hardware issue. Maybe seller changed imei number and model by firmware and did it wrong? Antutu showing strange imei.
Can i to know somehow real model of phone? I can try to make logs and attached it here. Or maybe somebode can check imei, bands with octopus box? I dont know what to do
P.S. Bluetooth is working. Tried to send file and it was fine.
I can't return phone to shop because im living in different country But phone is amazing! And I loved lg. I had lg optimus one (was lost and back by good people), then lg optimus black(was burned in bonfire), lg g2(left in taxi), lg g6 (was lost) and finally lg g7. Yeah, looks like something wrong with me or these lg.. But i love it
Click to expand...
Click to collapse
I can fix it. Send me a PM.
Resolution?
Hi in having the same issues with my G7 thinq... I was wondering if you guys found a resolution for this issue?
5centr5 said:
I can fix it. Send me a PM.
Click to expand...
Click to collapse
Hello expert. I have an LG G7 ThinQ ULM phone. The problem of this phone is no phone waves signal, 3G, 4G. (a week ago that is good). I think that because the SIM and insert this SIM into other phones, this SIM still works very well. So can you show me how to fix it? Thank you very much!
Note: I was try as below but not success
Go to the Home screen;
Tap on the Phone app;
Switch to the Dial pad;
Type in (*#*#4636#*#*) and just wait – the phone should automatically redirect you to the Service mode;
Once you’ve entered this new mode, tap on Phone Information or Device Information;
Tap on Run Ping test;
Look for the button labeled as Turn Radio Off and select it;
Wait for the phone to restart;
Tap on reboot.
Problem on LG G710ULM OF WIFI, GPRS, SIM CARD READING
Hello i have the same problem on my LG G7 i buyed this motherboard but just problem again . please if you find a way to fix this. someone tell me how to do it :highfive:
hello i have the same problem. no wifi, no network.. enable radio in service menu not resolved problem... any solution??
Solution? I have the same problem
I can fix it with TV for little bucks.
got the same problem after trying to update
I've got the same problem after flashing the android 10 update. Tried android pie and oreo but nothing helped. I will really appreciate any help as this is my daily driver.
my imei wifi mac still exist and working but the problem still persist
update:
finally got my network working all you need is an original qcn backup or flash original modem_a,b partition with QFIL if imei shows null use this tutorial to change ur origin imei/MEID, im not gonna give full tutor or the file since no one answered me, good luck.
kunarbale said:
my imei wifi mac still exist and working but the problem still persist
update:
finally got my network working all you need is an original qcn backup or flash original modem_a,b partition with QFIL if imei shows null use this tutorial to change ur origin imei/MEID, im not gonna give full tutor or the file since no one answered me, good luck.
Click to expand...
Click to collapse
hi, i need help, same mistake, i dont get a solution
Hi guys, I bring a solution to this problem, I found this topic: https://forum.xda-developers.com/t/no-signal-after-crossflashing.4089281/, you understood better by reading yourselves, but basically I flashed the rom with lg up chip erase mode and my wifi/data started working again, I know this is not recommended under any circumstances but it worked for me.
However, be aware that ChipErase mode not only erases IMEI numbers, but also erases MAC addresses, EFS partition and others. In many countries if your device does not have an IMEI number or other identifiers, SIM networks cannot allow (my case in Brazil it worked) for you to register with them, i.e. in most cases your sim will not work on the phone and you will not have cell service. You may still have issues with WiFi networks as without MAC addresses your WiFi will be grayed out or the network may not allow you to connect. Also, be aware that in many countries around the world knowingly tampering with or changing your phone's IMEI numbers is against the law. IMEI number is how networks and ultimately law enforcement identify the device and its owner
kunarbale said:
my imei wifi mac still exist and working but the problem still persist
update:
finally got my network working all you need is an original qcn backup or flash original modem_a,b partition with QFIL if imei shows null use this tutorial to change ur origin imei/MEID, im not gonna give full tutor or the file since no one answered me, good luck.
Click to expand...
Click to collapse
hi can i use this method to fix my wifi problem? my wifi cant be turn on at all after so many change of roms, it does work on every firmware i used. i need a help

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