Hey guys, I picked up a T-mobile galaxy S3 over black friday, and have been trying to use it with wifi calling for the past few days. Here is what is happening: I updated to 4.1.1 as soon as I opened the package. I setup the phone and then tried wifi calling. It worked the fiirst call, but later when I put dial in the number, within 1-2 seconds I get a "Your call cannot completed as dailed" message. I couldn't even dial 611 for customer care, but I could call my voicemail.... So after talking to customer service, I was told a new sim card would likely fix the problem, so I went to a T-mo store and got a new sim. They tested it once there, and it worked for the first call. I got home and it was doing the same thing as before, telling me my call couldn't be completed as dialed. On a whim, I put my wife's postpaid T-mobile sim card into the S3, and lo and behold, it worked, every time, flawlessly. I switched my prepaid sim back into the phone and it reverted back to not working again. I called up T-mo and talked to someone who finally referred my case to some engineers, but its been 3 days and I haven't heard back.
If I lived in a place with a good T-mobile signal, I wouldn't care, but I get less than 1 bar, and my data is edge, so I kind of need wifi calling. I've noticed when first booting up with my prepaid sim, I sometimes get the Reg99 cannot connect erorr, and the Err01 "Invalid certificate" error. But then the wifi calling later shows connected with a blue phone symbol saying it is ready to make calls.
I can sometimes receive calls over the wifi, but I can never make calls, only to my voicemail. I find it odd though that my wife's postpaid sim works just fine, every time, but my prepaid doesn't. Even though they are both the latest sim model number TM9190 or whatever.
If anyone has any ideas or solutions to this, please let me know.
srogue said:
Hey guys, I picked up a T-mobile galaxy S3 over black friday, and have been trying to use it with wifi calling for the past few days. Here is what is happening: I updated to 4.1.1 as soon as I opened the package. I setup the phone and then tried wifi calling. It worked the fiirst call, but later when I put dial in the number, within 1-2 seconds I get a "Your call cannot completed as dailed" message. I couldn't even dial 611 for customer care, but I could call my voicemail.... So after talking to customer service, I was told a new sim card would likely fix the problem, so I went to a T-mo store and got a new sim. They tested it once there, and it worked for the first call. I got home and it was doing the same thing as before, telling me my call couldn't be completed as dialed. On a whim, I put my wife's postpaid T-mobile sim card into the S3, and lo and behold, it worked, every time, flawlessly. I switched my prepaid sim back into the phone and it reverted back to not working again. I called up T-mo and talked to someone who finally referred my case to some engineers, but its been 3 days and I haven't heard back.
If I lived in a place with a good T-mobile signal, I wouldn't care, but I get less than 1 bar, and my data is edge, so I kind of need wifi calling. I've noticed when first booting up with my prepaid sim, I sometimes get the Reg99 cannot connect erorr, and the Err01 "Invalid certificate" error. But then the wifi calling later shows connected with a blue phone symbol saying it is ready to make calls.
I can sometimes receive calls over the wifi, but I can never make calls, only to my voicemail. I find it odd though that my wife's postpaid sim works just fine, every time, but my prepaid doesn't. Even though they are both the latest sim model number TM9190 or whatever.
If anyone has any ideas or solutions to this, please let me know.
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I'm guessing my issue is a very rare one. I don't really see Nything else on the forums about it. Anyone have any guesses? Or anything I can test.
I rooted my S4 Mini (SPH-L520) phone using the procedures found here: http://androidxda.com/root-samsung-galaxy-s4-mini-sprint-sph-l520
This allowed it to be flashed to Boost. Talk/text/web/MMS all work.
However, I have three problems that appear to be related to the phone thinking it is still on the Sprint network:
First, I keep getting a sim card error that says, "The network did not respond in time. The SIM card has locked. Please power cycle the device and if the problem persists contact Customer Service.”
Second, I keep getting a "MIP 67" error.
Third, I can’t get a WiFi Hotspot program to work. The programs will start, but within a minute I get "Unable to connect to data network, turning off Hotspot. Your plan may not have the Hotspot service. Do you want to see subscription options?" If I click OK, it tells me "Network is not available." and ". . .dial *2 from your Sprint phone or call Customer Care. . ." Tethering with Boost worked fine with my old phone (TP2).
Is there anything I can do to fix these problems?
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I saw something about changing APN settings on a GSM phone. Does that apply to CDMA phones as well, and might that provide a solution?
I'm getting the same errors, 67 and 89. It thinks it's still on Sprint, it was already running on PAGEPLUS, then lost it.
Sent from my HTCONE using Tapatalk 2
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Hi
Got my G3 today. Having a weird signal/network issue
When I turn it on I connect to my network after a second or two. Then about 6 seconds later I loose it and my lock screen shows invalid card?
I'm on Three UK network
Any ideas?
Check imei if its showing up or not
ityheyi and
Just checked. It is showing an IMEI.
The sim is working fine in my Note 2.
I'm going to return it today so doubt I will find out what's causing it but hopefully the replacement will work, defiantly test it in the shop this time.
hello everyone
so i've recently bought lg g3 phone model LGLS990
everything works just fine until i go into mobile networks and change the preferred network to LTE
when i do that i lose my phone signal and all i can do is emergency calling, it's like there is no sim card inserted anymore
and when that happens i can't even change the preferred network to gsm again
but before i've done that i could've used phone for calling and messaging and internet but internet wastes my credit tho i've got a data plan and it's way too slow
i think this is related to my threat each time i turn on the phone a dialog box appears says: "hands free activation contacting network"
a couple of seconds then it fails and there is an option that says activate when ever i click it, it tries to reach my mobile network provider i suppose but then it fails too showing this message: "Sorry - we experienced a system problem during your task. please dial *2 from your Sprint phone or call Customer Care at 1-888-211-4727 from another phone to complete your task."
**im pretty sure that the sim is okay since i use it on my old galaxy s3 phone and i use 3g just fine
**i've tried to change the preferred network to all of the options listed
**i bought it new but the seal wasn't on the box tho it couldn't be used i guess since the screen sticker was on it
**the one i bought it from have brought it from another country but it's not shown that the phone is locked, i've never used a phone with a locked sim so i really don't know how is it like :/
**when ever i open sim toolkit i find the network provider's name there but when i click on it it keeps loading and nothing happens
**the android version is kitkat 4.4.2
sorry for any language mistake and sorry for my modest knowledge
please reply asap so i can try to contact the guy i bought the device from and try to get back my money if it's unsolvable issue
thanks in advance
Hi so after I fixed a customer's note 10 plus that had a completely borked and shattered display I decide to put my SIM card in it and restart the device to make a test phone call to make sure everything works before calling the customer telling him his phone is ready. Everything checks out however after I started to notice that the T-Mobile boot screen gets replaced with the Verizon boot screen some junk apps download automatically. Also an error message pops up saying "This is not a Verizon SIM card in this device" whenever a non Verizon sim card is in the note 10 plus which I couldn't get rid of doing everything in the software troubleshooting book (reset network settings, change some cellular settings, factory reset, called cricket and Verizon, etc.) and nothing worked. Didn't really bother the customer but after a week the customer's phone loses all ability to make and receive phone calls/texts, every time you try it just says "this phone is not registered with this network." I tried factory resetting the device and even flashing T-Mobile firmware into it using Odin and still, same bull**** results as before. My question is, has this happened to anyone else here and if so has anyone ever fixed this problem? Uuugghhh.