help!!! camera and flash not working - One (M8) Q&A, Help & Troubleshooting

hello guys and girls
i have HTC one M8 for about two years. one day i decided to take a picture.
i open the camera app and its on the selfie mode, i tried to switch mode and i notice that my rear camera option is gone, i had only selfie and photo booth mode. checked my flash and it was not working too.
after i check the net for Solutions and i did several things, like: clear cache and data files from camera app, switch camera app, and even factory reset. but nothings help!
i decided to check the hardware so i strip down my phone check the cables and connectors.
what i have discovered is when i take the phone out of its metal back case and start it up every things work well!!
once i put it all back together it stops working again. the only thing i removed and fitted was the metal case.
i think its something with the conductors that touched the case but i cant find the Solution please help!!!
Thank you for the time share,
best regards.

Hi
I have the exact same problem as you
I have my m8 since 2014 and I'm fully happy with it, it works well
But during a party, I wanted to take a picture and the only camera I have is the rear camera or the second (2 mpxl)
I tried yo find a way out :
1/ flash a new rom, not working
2/ check the hardware, no idea
3/ change the camera : I receive a brand-new piece and I replace the camera but not working neither
So it's not a problem from camera, if you have found any solution please contact me!!

victou42 said:
Hi
I have the exact same problem as you
I have my m8 since 2014 and I'm fully happy with it, it works well
But during a party, I wanted to take a picture and the only camera I have is the rear camera or the second (2 mpxl)
I tried yo find a way out :
1/ flash a new rom, not working
2/ check the hardware, no idea
3/ change the camera : I receive a brand-new piece and I replace the camera but not working neither
So it's not a problem from camera, if you have found any solution please contact me!!
Click to expand...
Click to collapse
i have the same problem but in my case its the front camera not working if you found any solution let me know please

Same problem
victou42 said:
Hi
I have the exact same problem as you
I have my m8 since 2014 and I'm fully happy with it, it works well
But during a party, I wanted to take a picture and the only camera I have is the rear camera or the second (2 mpxl)
I tried yo find a way out :
1/ flash a new rom, not working
2/ check the hardware, no idea
3/ change the camera : I receive a brand-new piece and I replace the camera but not working neither
So it's not a problem from camera, if you have found any solution please contact me!!
Click to expand...
Click to collapse
I have same problem try all, did you fix it, did someone try to replace daughterboard?

motybh4 said:
hello guys and girls
i have HTC one M8 for about two years. one day i decided to take a picture.
i open the camera app and its on the selfie mode, i tried to switch mode and i notice that my rear camera option is gone, i had only selfie and photo booth mode. checked my flash and it was not working too.
after i check the net for Solutions and i did several things, like: clear cache and data files from camera app, switch camera app, and even factory reset. but nothings help!
i decided to check the hardware so i strip down my phone check the cables and connectors.
what i have discovered is when i take the phone out of its metal back case and start it up every things work well!!
once i put it all back together it stops working again. the only thing i removed and fitted was the metal case.
i think its something with the conductors that touched the case but i cant find the Solution please help!!!
Thank you for the time share,
best regards.
Click to expand...
Click to collapse
hello to all
i fixed my camera and im very happy from my phone again.
the problem for me was that when i remove the metal bake case the camera works fine, at the moment i assembly the phone back my camera not work again.
i assume that the metal case press the camera or the connectors in some way that it wont work.
so i take a piece of silicon and tape it inside near the camera, in a way that when i put back the back metal case it will make a small gap between the camera an the case.
today i am a week later and it work perfect.
i hope it will work for you all

Hi motybh4
Can you add pics where you fixed the silicon tape?
Thanks in advance

Mas Adrie said:
Hi motybh4
Can you add pics where you fixed the silicon tape?
Thanks in advance
Click to expand...
Click to collapse
hey
of course, sorry for the delay

Is this solution with silicone working?
Maybe it is the problem with soft?

Related

Anyone got front camera worling with WM6?

Since i upgrade my hermes to WM6 i nerver got my front camera working, I always get a black image ...
I found other users with this problem so i think it's not an hardware problem.
I've tried a lot of different WM6 rom's
Front Camera
I have an 02 Trion running CUSTEL v2.5 and radio 1.43 and it works fine.
hugot said:
Since i upgrade my hermes to WM6 i nerver got my front camera working, I always get a black image ...
I found other users with this problem so i think it's not an hardware problem.
I've tried a lot of different WM6 rom's
Click to expand...
Click to collapse
take a picture thats not on high resolution, and then change it back to the previous....that did it for me every time it screws up.
hugot said:
Since i upgrade my hermes to WM6 i nerver got my front camera working, I always get a black image ...
I found other users with this problem so i think it's not an hardware problem.
I've tried a lot of different WM6 rom's
Click to expand...
Click to collapse
Take your thumb off the lens
Smiffy.
Hugot, just checking - you haven't got an 8525 have you? If so, that could be the reason you can't get the front camera to take a picture!
Sorry, very juvenille, but simply couldn't resist....
same problem here...
cant get it to work.
the front cam worked, now when i try any software I know to get a pic from it i get a device error or just nothing - it also afected my video calling, I cant use video calling(even the back camera shows black when using video call...)
I have a TYTN(herm200)
can someone pls tell me how to use the front camera for photos. I only use mine in video call. Can't see any settings in camera app (WM6 Black Majikn v4) that allows this.
i've got similiar problem but with wm5 but it was a guarantee problem.
I took my hermes for the representative to substitute the front camera
craigiecraigie4 said:
can someone pls tell me how to use the front camera for photos. I only use mine in video call. Can't see any settings in camera app (WM6 Black Majikn v4) that allows this.
Click to expand...
Click to collapse
I think its arcsoft coolcam that allows this, its been posted in the wm5 section, that I know of, and I could be a little off on the name of it, Im just trying to remember off the top of my head.
I had tried it a looong time ago, but when you have a 2mp cam compared to the 1.3mp on the front I think it is, its not really prudent to even mess with taking pics with it.
I could be wrong on the name of the app, and even the specs on the front cam.
yeah
Malik05 said:
take a picture thats not on high resolution, and then change it back to the previous....that did it for me every time it screws up.
Click to expand...
Click to collapse
use shaps's 3.30c and it will work fine
ChaoticDruid said:
I think its arcsoft coolcam that allows this, its been posted in the wm5 section, that I know of, and I could be a little off on the name of it, Im just trying to remember off the top of my head.
I had tried it a looong time ago, but when you have a 2mp cam compared to the 1.3mp on the front I think it is, its not really prudent to even mess with taking pics with it.
I could be wrong on the name of the app, and even the specs on the front cam.
Click to expand...
Click to collapse
Thanks for that. Was messing around in camera settings looking for an "choose other lens" mode...
elivne said:
same problem here...
cant get it to work.
the front cam worked, now when i try any software I know to get a pic from it i get a device error or just nothing - it also afected my video calling, I cant use video calling(even the back camera shows black when using video call...)
I have a TYTN(herm200)
Click to expand...
Click to collapse
Same problem I have ...
SOLVED!
after meeting with a friend that works in a lab that fix JASJAM\TYTN:
1. the Hermes has a tendency to loosen the cable of the front cam.
2. its a clip-on so don't worry.
3. bad news - you need to take apart the device - not that bad if you know what your doing.
you`ll need a torx and a philips.
thank god - it`s working now !
added bonus? - i tightened the keyboard and cleaned the device
Use of camera in WM6
Hi,
Has anybody else solved that problem with camera? When I make a video call I can see the other party but my camera is "dead". I'm not able to switch to the back camera... the window is black. If I start the "camera" for pictures immediately after the video failed, the photo camera does not work. Then I close and restart the photo camera and then it works.
So the video calls work only in one direction - incoming.
Any ideas?
Thanks,
Thanks elivne!!
I fixed mine!!! Had to disassemble mine and you were right, the cable was loosen!!
I can't find the loosen cable
Dear elivne,
when i disassemble mine i can't find the loosen cable, where it is so i can plug in and fix my front camera????
the cable is connected to the from camera, it sits next to the explorer button on the top.
how can you not find it?(turn the device over and find the camera, then turn it over again and find the cable and the camera from the inside)
the canble is connected when you fell the click
Use of front camera in WM6 - Same problem
Exactly same problem as EdwardGonen reported. When upgrading to WM6, front camera stopped working for video calls. If I start the "camera" application to take pictures after video call fails, the photo camera does not work. I need to re-start the "camera" app for the photo camera to work. Also tried to upgrade to WM6.1 with same results... The camera was working with WM5 before the upgrade.
Ideas? Comments?
edwardgonen said:
Hi,
Has anybody else solved that problem with camera? When I make a video call I can see the other party but my camera is "dead". I'm not able to switch to the back camera... the window is black. If I start the "camera" for pictures immediately after the video failed, the photo camera does not work. Then I close and restart the photo camera and then it works.
So the video calls work only in one direction - incoming.
Any ideas?
Thanks,
Click to expand...
Click to collapse
GustavoB said:
Exactly same problem as EdwardGonen reported. When upgrading to WM6, front camera stopped working for video calls. If I start the "camera" application to take pictures after video call fails, the photo camera does not work. I need to re-start the "camera" app for the photo camera to work. Also tried to upgrade to WM6.1 with same results... The camera was working with WM5 before the upgrade.
Ideas? Comments?
Click to expand...
Click to collapse
I have exactly the same problem as you. Can anyone help us please?
front camera problem
hI! Same here... My back camera works fine but when I want to make a Video Call the only thing I get from my side is black image. Nothing. The incoming connection quality is fine but nothing goes out... The problem started around the upgrade to WM6. No idea how to fix it...

[Q] Samsung S3 Camera Fail

I tried searching the forum, all i found were people telling each other to take out the battery or send it back to samsung...
if you find a link that covers my problem, i humbly apologize please direct me to the thread.
okay:
i bought an s3 off kijiji (craigslist equiv) the camera does not work.
I click the camera app, app loads, picture is black, then a dialog box saying camera has failed pops up, app crashes. Repeat.
So I bought a new rear camera, i put it in and guess what! same problem.
I tried every software thing i could think of (post and pre new camera). I tried different roms, CM/PA/STOCK Mod, no luck.
I tried going into the firmware service menu with a touchwiz rom and making the two firmware numbers match as in this thread:
http://forum.xda-developers.com/showthread.php?t=2006128
I tried going into app settings stopping the camera app and clearing the cache.
Now i am out of ideas and i seek better men/women to help me.
I have a new camera, i just bought, and the old camera.
oh before i forget: I saw the old camera work only once since i bought it, it loaded up randomly and was all glitchy green lines running down the picture. It loaded up with the front facing camera part which to me worked fine, then when i went to rear camera it did the glitchy ****.
sorry if my post is hard to read, im tired, and frustrated with this thing.
the phone is sitting here all dissassembled waiting for the next step.
are there any diagnostic tools i can dl that checks the motherboard and each camera (front, and back) individually?
nothing huh?
eliltelink said:
nothing huh?
Click to expand...
Click to collapse
Sounds like hardware failure to me man,. sorry to say it. Have you used odin to bring you back to full stock? did the device come rooted?
There are 2 tests you could do (though they're probably the same). This requires you to be on a stock ROM.
From the dialler, enter:
*#0*# General Test Mode
*#7353# Quick Test Menu
Then, the choices are obvious.
Look at the board closely. Examine the traces on the board coming from the camera connections and where the camera connectors plug into the board for any signs of a white powdery substance. Dendrites will form on circuit boards and short out the associated electronics. If you don't have a warranty, it would be worth it to get some high grade isopropal alcohol and give the board a good rinse. You may even scrub the affected area with a good clean tooth brush and then flush it again. Let it dry thoroughly and then reassembly it. It would help to get some of that canned air and blow it off as well. I've had that work more than once on delicate electronics that have gone south.
Danvdh said:
Sounds like hardware failure to me man,. sorry to say it. Have you used odin to bring you back to full stock? did the device come rooted?
Click to expand...
Click to collapse
using odin to bring back to full stock is the only thing ive yet to try.
When i got the phone it wasn't rooted.
I guess the last thing i will do is try the new camera with ODIN stock.
i really doubt it would make a difference.
beaverslayer said:
Look at the board closely. Examine the traces on the board coming from the camera connections and where the camera connectors plug into the board for any signs of a white powdery substance. Dendrites will form on circuit boards and short out the associated electronics. If you don't have a warranty, it would be worth it to get some high grade isopropal alcohol and give the board a good rinse. You may even scrub the affected area with a good clean tooth brush and then flush it again. Let it dry thoroughly and then reassembly it. It would help to get some of that canned air and blow it off as well. I've had that work more than once on delicate electronics that have gone south.
Click to expand...
Click to collapse
that is the first thing i did actually. i was afraid it may of been water damage. the phone is taken apart infront of me right now. I dont see any sign of white spots. it looks clean as a whistle.
I really dont understand why its still failing even with a new camera.
DO any of you know weather If only the front camera fails will the entire camera app fail?
Also the front camera and the proximity sensor are tied together as one unit. and the proximity sensor works fine.
also ive mentioned that ive seen the camera work once. so ....I just dont know...
It's either a hardware problem (other than the camera itself), or it's a software problem. I would revert to stock & run one of the hardware tests I mentioned previously. That should rule in or out a software cause.
Update:
I used :
http://forum.xda-developers.com/showthread.php?t=2363882&highlight=unroot
to unroot and go full stock...
still nothing.
i did those tests from *#7353# Quick Test Menu
it fails on both rear and front camera..And the REAR camera is the new one?!?!?! wtf.
does anyone know if one camera does not work they both dont? (since i replaced my rear camera, it may of been the front camera this whole time that didnt work.) i wish i was rich so i can buy another phone to test my hardware with.
do you think its a mainboard problem? - i guess thats all that is left.....
eliltelink said:
Update:
I used :
http://forum.xda-developers.com/showthread.php?t=2363882&highlight=unroot
to unroot and go full stock...
still nothing.
i did those tests from *#7353# Quick Test Menu
it fails on both rear and front camera..And the REAR camera is the new one?!?!?! wtf.
does anyone know if one camera does not work they both dont? (since i replaced my rear camera, it may of been the front camera this whole time that didnt work.) i wish i was rich so i can buy another phone to test my hardware with.
do you think its a mainboard problem? - i guess thats all that is left.....
Click to expand...
Click to collapse
I experienced the same problem last few days. It started the next day I rooted the phone. I tried all the ways I found on the net, none worked for me. I even formatted the internal drive. Problem was still there.
Then I flashed Task650's AOKP rom and surprisingly the camera started to work. So I guess it maybe as stated in the forum, the driver, for some reason, was not in the correct folder. I guess flash any 4.2.2 rom will fix the problem. I am now running on liquid rom. Hope this can be a little help?
ive been on 4.2.2 PA
horizonstar said:
I experienced the same problem last few days. It started the next day I rooted the phone. I tried all the ways I found on the net, none worked for me. I even formatted the internal drive. Problem was still there.
Then I flashed Task650's AOKP rom and surprisingly the camera started to work. So I guess it maybe as stated in the forum, the driver, for some reason, was not in the correct folder. I guess flash any 4.2.2 rom will fix the problem. I am now running on liquid rom. Hope this can be a little help?
Click to expand...
Click to collapse
out of pure desperation i tried this method.
and it did not work same old message
either
gallery has failed
failed to open camera
worth mentioning:
when i am in stock rom, there is a feature that detects your eyes to make sure the screen should stay on. It works. It says it uses front camera to achive this functionality but...alas my camera does not work.
What can i do to help you help me.
im totally at a loss for words i dunno what to do
I was experiencing the problem last week on Stock Rogers ROM 4.1.1.
I tried restarting, battery pulls, formatting and taking apart the phone to disconnect/reconnect the camera.
Nothing worked and I was convinced it was a hardware problem.
As a last resort I flashed the stock Rogers 4.1.2 update and the camera started working again.
I flashed back to 4.1.1 and the camera stopped. Not sure what was causing the problem though.
If your on the new 4.1.2 bootloaders and running 4.1.1 the rear cam won't work, flash the old lk3 bootloaders.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
eliltelink said:
I tried searching the forum, all i found were people telling each other to take out the battery or send it back to samsung...
if you find a link that covers my problem, i humbly apologize please direct me to the thread.
okay:
i bought an s3 off kijiji (craigslist equiv) the camera does not work.
I click the camera app, app loads, picture is black, then a dialog box saying camera has failed pops up, app crashes. Repeat.
So I bought a new rear camera, i put it in and guess what! same problem.
I tried every software thing i could think of (post and pre new camera). I tried different roms, CM/PA/STOCK Mod, no luck.
I tried going into the firmware service menu with a touchwiz rom and making the two firmware numbers match as in this thread:
http://forum.xda-developers.com/showthread.php?t=2006128
I tried going into app settings stopping the camera app and clearing the cache.
Now i am out of ideas and i seek better men/women to help me.
I have a new camera, i just bought, and the old camera.
oh before i forget: I saw the old camera work only once since i bought it, it loaded up randomly and was all glitchy green lines running down the picture. It loaded up with the front facing camera part which to me worked fine, then when i went to rear camera it did the glitchy ****.
sorry if my post is hard to read, im tired, and frustrated with this thing.
the phone is sitting here all dissassembled waiting for the next step.
are there any diagnostic tools i can dl that checks the motherboard and each camera (front, and back) individually?
Click to expand...
Click to collapse
I fixed it on my SGH-T999L with Jedi Invasion 5 by flashing this kernel http://forum.xda-developers.com/show....php?t=1756776
Use the Touchwiz JELLYBEAN 4.1.2 VERSION :good:
rekamyenom said:
I fixed it on my SGH-T999L with Jedi Invasion 5 by flashing this kernel http://forum.xda-developers.com/show....php?t=1756776
Use the Touchwiz JELLYBEAN 4.1.2 VERSION :good:
Click to expand...
Click to collapse
Link above is broken....!
Researching same problem... May be due to moisture in my case.
sentry07 said:
Link above is broken....!
Researching same problem... May be due to moisture in may case.
Click to expand...
Click to collapse
Thank for the heads up! :good:
It looks like a software problem
I had the same problem.
Rear and front Camera gave SOMETIMES "Camera Faild" error.
It looks like a software problem which uses the camera or the flash.
Many users saying that the problem is resolved after signin out from Skype.
For me the case was the Flashligt software. You can try to find out which software can be the cause.
I hope this is the problem and you all will find out the software which causes the error.
---------
please delete my answer
--------
No solution Camera failed Samsung s3
I still have a problem with my Samsung i535 s3 camera failed .
I've tried all the options of the application manager app stop clear cache , install 2nd app app to run CAMERA and nothing. I even replaced the physical camera from another vorking S3 i747 and again nothing , reset wipe cache system start from scratch and still no go.Changed proximity sensor still no go, another SS3 Basically had to swap parts and test it to no good
Don ` t have a micro sd card , and I spent 3 days at various forums to find out how to fix the problem .
S3 is not under warranty and service shop could not help me. I deleted all the apps that use the camera as Skype and flashlight and again nothing , Camera failed .
Otherwise my S3 i535 runs on stock rom not rooted and hasn ` t been updated stilruns on 4.1.2 didn ` t go for 4.3 update . Everjthing else Works fine ekcept camera.Somebod

[Q] Blurry Pictures

Whenever I take a picture on my GS3, it has been very blurry far away. However, if I take a close-up picture, it works fine, and focuses. I have checked, and I am not in macro mode, I am in auto-focus. I have tried cleaning the lens cover, but it did not help. Anybody got any ideas? See attached pictures.
It seems as if I am somehow stuck in macro mode, if that helps.
Questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM
If anybody could help me with this, I would pay $20 if it fixes it. :fingers-crossed:
If anything Donate the Money to XDA. As for the issue. What Rom are you running ? You are Rooted correct ? Have you tried Flashing a different Rom to see if it resolves the issue ?
I am running Hyperdrive, and yes, I am rooted. I have tried flashing another rom, but that didn't help. I have not tried a factory reset, though.
Thinking of replacing the camera module. Anybody think that would help?
snekiam said:
Thinking of replacing the camera module. Anybody think that would help?
Click to expand...
Click to collapse
you have cleaned the len right?
Yes, I have. I unscrewed the backing, and used a Q-Tip to clean the camera, and the inside of the lens. I then reassembled it, and there still was no indication of clearer images.

Front Camera

Hey everybody,
My front camera is not working, however the rear camera works just fine. What could cause this problem? if the rear camera works 'then why doesn't the front camera wont work. Any and all information troubleshooting this problem will be greatly appreciated.
Thanks in Advance.
Brad
chargedbird said:
Hey everybody,
My front camera is not working, however the rear camera works just fine. What could cause this problem? if the rear camera works 'then why doesn't the front camera wont work. Any and all information troubleshooting this problem will be greatly appreciated.
Thanks in Advance.
Brad
Click to expand...
Click to collapse
Try clearing the cache for the camera? Settings>Application Manager>swipe over to all apps>scroll down to camera>click on it>click clear cache.
if I was you, first I would look into software, like clearing cache, maybe even full reset, if nothing, then I would open the phone and disconnect the cam and clean connector then plug it back. if that still didn't work and I needed front camera I would look to buy new front cam module and replace it, shouldn't cost more than $20 and there are plenty youtube how to videos.
Of course first and most obvious option would be to send it to Samsung under warranty, but just in case that won't work, you do have DIY options.
Also I'm assuming you're not running custom software or tried to update camera firmware with S5 version for example, because that would be obvious and you would mention it at the beginning.

the camera may be in use by another application

Hi there, i have been getting the camera may be in use by another application" error message I have tried sony pc companion, hard reset and imat a loss at what to do
any help would be greatly appreciated
amoony said:
Hi there, i have been getting the camera may be in use by another application" error message I have tried sony pc companion, hard reset and imat a loss at what to do
any help would be greatly appreciated
Click to expand...
Click to collapse
I'm experiencing the same thing now. Hope someone can help
got same problem. the app usig camera was on smartwatch, after restart of the smartwatch everything is working
Anzael said:
got same problem. the app usig camera was on smartwatch, after restart of the smartwatch everything is working
Click to expand...
Click to collapse
What is smartwatch? Where is smartwatch? Please help me!
No smartwatch here but same problem. Restart or force stop and delete data works
Any news? I just bought my xperia M5 and after 5 days I am experiencing this
Check your Camera strip inside
vanrald08 said:
Any news? I just bought my xperia M5 and after 5 days I am experiencing this
Click to expand...
Click to collapse
Mine also experienced the same problem, i've done all the things... like disabling google apps, Camera app, cleared all draw over apps finally the hard reset also but didn't seem to work... finally i got fed up and tried to figure it out myself ... bought my own service kit and disassembled my mobile... Here is the thing i found... the back camera module strip runs jus underneath the battery, the battery is fixed to the phone by a white synthetic glue... some poor assemblers in sony jus sticked the glue to the battery right on top of my camera strip which hinders the camera opening... then i removed the glue the cleaned the dtrip with ips solution now it s working good...
Try carefully if you are doin so... this was the reason for my camera fault...
Cheers,
Aj
allwyn4cool said:
Mine also experienced the same problem, i've done all the things... like disabling google apps, Camera app, cleared all draw over apps finally the hard reset also but didn't seem to work... finally i got fed up and tried to figure it out myself ... bought my own service kit and disassembled my mobile... Here is the thing i found... the back camera module strip runs jus underneath the battery, the battery is fixed to the phone by a white synthetic glue... some poor assemblers in sony jus sticked the glue to the battery right on top of my camera strip which hinders the camera opening... then i removed the glue the cleaned the dtrip with ips solution now it s working good...
Try carefully if you are doin so... this was the reason for my camera fault...
Cheers,
Aj
Click to expand...
Click to collapse
Lol, I also got fed up with it and sent the unit at the service center for product replacement. 1 week after, the result is a mainboard problem and WTF! 2 WEEKS FOR APPROVAL OF ITEM REPLACEMENT!! I will never again buy a phone from sony. Too much hassle damn
This also may occur when the camera flashlight was used as a "real" flashlight / pocket light. Close the other app.

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