Cannot send sms with picture attachment if connected to wifi? - Moto Z Play Questions & Answers

My moto z play is connected to tmobile's network. I'm using qksms as my sms app. Whenever I try to send a picture as an sms attachment, it just gets stuck sending and never finishes. If someone tries to send me a text with a picture attached, I never get the message. As soon as I disconnect from wifi or turn wifi off, I am able to send and receive sms picture message perfectly. Does anyone know how to fix this? I thought my apn was setup correctly. But maybe it isn't.
Edit: Apparently it is a problem with qksms. I switched to YATTA and it works perfectly now. Chomp and textra are also fine so it's just something wrong with QKsms.

Some carriers will only route MMS over the data connection. They can't authenticate via wifi. Most SMS apps are aware of this and are smart enough to force cell data even when you have a Wi-Fi connection.

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MMS/Picture Mail not downloading...

Hey, so I did the Simple OTA Root then followed that with the stock root by whiteslack. Everything is working perfectly fine but I cannot receive any MMS/Picture mail. I can send MMS out however. I always get a message saying downloading....
Is there something that breaks this in that root? Or is there an apk available to re enable mms downloading..? Under my settings for messaging/connection settings my MMS proxy says not set and MMS port says not set also..
Anyhelp would be greatly appreciated
BUMP this up top please
Just some very general help here.
First, are you running a custom rom or a stock rooted?
Second, try a PRL and Profile update from: Menu-Settings-System Updates, then choose Update profile and Update PRL
Third, Go to your messaging app (if you are using stock) go to: Menu-Settings, and make sure that auto-retrieve is selected. Also on this screen, Select: Connection Settings. and see what it says under MMSC
I am running the Stock Rooted 1.47.651.1
I just did the PRL and the Profile update
Under connection settings I have
Name - Production
MMSC - http://mms.sprintpcs.com
MMS Proxy - (not set)
MMS Port - (not set)
MMS Protocol - WAP 2.0
and auto retrieve is checked
Still getting same download error but I can send just fine
Turn off wifi.
Why do you think Wifi would affect that? I am turning it off tho and then updating PRL and Profile again
Then again I was able to get a MMS as a slide show from a contact I have that is connected or linked to facebook..testing something now
Ok Weird so I took a phone and sent a MMS to my google number and got the pic/slideshow
let me try to turn of google voice and see what happens
WIFI does not support MMS, you need to be on 3g or 4g for MMS.
Google voice does not support MMS either.
Very True, but Wifi also does not support SMS either but regardless even with Wifi on, the phone should know. But the issue is happening with Wifi off, I work at Apple and support iPhones so I know how to troubleshoot but I swear I took an iPhone 4 and text a MMS to my phone number and got the error downloading, then I text an MMS to my google number and got the picture.....turning off google voice now
Were you holding the iPhone 4 in the lower left hand corner?
Grab some duct tape.......
Google only supports text, no SMS or MMS. That is why many people have not 100% transitioned to Google Voice.
HAHHAHAHAHAH!!! Hey I said I work their and support but I do have an EVO!! lolol Not iPhone
Glad you saw the humor and didn't take offense.
Using the stock messenger, if you text a picture to your phone number, you should receive it without issue.
I have never been able to receive MMS or SMS through my google number.
If I turn on wifi, and try to send myself a picture, it doesn't receive the picture until I turn off wifi.
In the standard messaging app, there is a setting for Auto-Retrieve under MMS. Make sure that is on.
Resolved the issue. I turned off Google voice and I started getting my photos .. weird
Newly now all are coming in as slideshows.... normal? So if someone sends an emotion then I actually have to hit play..
Evo 4G

Sending or receiving MMS's problem...

When I get an MMS it does not download it (option to auto retrieve is set), instead the message is shown with a DOWNLOAD button, if I press this it says downloading but doesnt, sometimes the message will then show up minutes or hours later or not at all.
Anyone else having this problem?
Thanks!
edit: never mind, got confused due to multiple tabs, didn't read the thread title, didn't spot the Handcent bit.
lol No probs!
Still having this problem, can't send MMS's or receive them.
This is almost certainly due to your MMS settings. Check that they exactly match those for your service provider (menu -> settings -> wireless & networks -> mobile networks -> access point names).
I also thought this and had them resend the settings, in addition to that if they were wrong then I would never be able to send or receive MMS's.... Not just have a massive delay before/after sending/receiving!
Also this problem exists if I use the SE messaging app too not just Handcent.
From what I noticed this is due to the regular data-connection, as the regular data-connection needs to disconnect and the MMS connection going online to retreive the MMS.
I saw that at times the regular connection then tries to revert back since it went offline and thus killing the MMS transfer. If I connect to wifi the MMS will download instantly as the regular connection is down.
It's a shame that you cannot specify that MMS should be retreived over the normal data connection (yes I know a cost thing for many people).
I recall the X1 being able to set which connection to use for MMS, that was nice.

Google messenger not sending mms with wifi on

H812 on Rogers,
I can't send mms using Google messenger whilst I'm connected to wifi. I can receive no problem however. In order to send I must turn wifi off. Bit of a pain...
Edit: works perfect using stock messaging app.
Anyone else notice this?
Note: I know I can't use wifi to send or receive. That's not an issue.
Some mms apps are not smart enough to switch to cell data to authenticate. See if there is a setting to send via cell
larsdennert said:
Some mms apps are not smart enough to switch to cell data to authenticate. See if there is a setting to send via cell
Click to expand...
Click to collapse
No such setting. Also, stock messaging app has no issues..

Can't send mms with wifi on, but everything else data related is fine

So I have HTC One M8 HK edition, running the most recent viper one OS, I have straight talk service with correct apn settings, and everything is working great (except soundcloud app but that's their fault) data-wise except for mms sending specifically when wifi is on. I can have wifi on and send plain text messages and make calls and all that, but i have to turn the wifi off to get mms to send or else it just says unable to send because unknown or something akin to that. It's a minor inconvenience that can be simply worked around by manually turning wifi off every time i send or receive mms, but I'd wager that there is also a pretty simple fix for this. Straight talk was no help at all, saying they didn't know why, and that's just how it works, I'd have to do that every time and there was no way to fix it. I simply can't believe that without some proof. Anyone know how to fix?
Are you using Hangouts? If so, try sending MMS via the stock Messages app instead.

MM Update: Group messaging & MMS doesn't work if wifi is connected

Hi folks,
I've got a new problem that started after I updated my D851 from (stock/rooted) Lollipop to (stock/rooted) Marshmallow.
When I'm home, I've got a decent LTE signal (ATT, though using the T-Mobile phone variant). But since I'm home, my phone connects to my wifi and uses it for data. I have no problem making/receiving calls or SMS texts to a single person at a time.
However, as long as I'm connected to WIFI (with my cellular signal present but not used for data due to the WIFI), neither MMS nor group texts work. In the stock Messages app, or the Messaging app I actually usually use, these MMS or group texts sit there as "sending..."
If I turn off the wifi, the cellular data signal is used immediately and the texts go through. Same goes for receiving MMS.
Again, this only happens since the marshmallow update that I applied a couple weeks ago.
I have not found a fix. I found lots of people complaining, and a few proposed solutions, like changing the APN so that the APN Protocol would be set to IPv4/IPv6 instead of the default IPv4. See here for that reference, though it didn't work for me:
https://support.t-mobile.com/thread/61843?tstart=0
Anybody have a fix for this? it's a real problem particularly for incoming messages. I can always toggle wifi off if I want to send something, but not knowing when something is coming in gets to be a problem. SMS from single conversations come through.
Please help me troubleshoot this. I've googled my fingers to the bone and while I've found reports of issues like this going back years, no actual solutions that work for me.
HELP!
There's one workaround so far... using Textra as the messaging app. It has an option called the T-Mobile Wifi Calling fix (in Settings/MMS/scroll down to bottom). Even though my wifi calling is set to off, since I'm on ATT, enabling this setting in Textra automatically toggles off WiFi to send MMS/group sms, and it does the same when it detects an attempted incoming MMS.
I much prefer the Google Messages app, for a variety of reasons, and I'm looking to figure out a real fix rather than this workaround. Any help most appreciated.

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