Applied rescue OTA to try to fix bootloop....any other ideas? - Nexus 5X Q&A, Help & Troubleshooting

I'm something of a noob here, so I appreciate your patience and help.
My wife's Nexus 5x applied the latest update for 7.1.1 and her phone then fell victim to the dreaded bootloop. I was able to get through this guide to apply a rescue OTA: https://drive.google.com/file/d/0Bz6x7k-VkpUJam5Mc1hKa09PVGc/view (sorry, I can't post the hyperlink to an external site since I'm so new here, lol).
All of the steps completed down to step 21, when I tried reboot after the update - it rebooted then went right back into the boot loop.
The OTA I used was for Bullhead N4F26O (which is the one I should use based on the guide). I also tried N4F26I, but the OTA failed and it went straight to the bootloop.
I ran out the battery, charged it a bit, and tried again, but ran into the same problem (update completes, reboot, bootloop starts again).
Does anyone else have any more ideas on what I can try? At this point all I really care to do is recover any photos I can from the device (my wife forgot to setup image backup on her phone and USB debugging was never turned on). Google Fi already offered to send out a replacement, so I'm not worried about getting the device fully functional again.
Thanks for your help.

Not sure exactly what happened, but the phone was plugged into my PC stuck in the bootloop. I unplugged the phone and it booted...it didn't have much of a charge, so I quickly turned on developer mode, USB debugging, and some other option I noticed about allowing unlocking of the OEM bootloader. Also, I checked the backup settings for her photos and they were set to backup automatically, but just on a secondary Google account.
If anyone has any ideas for resurrecting the phone, I'd appreciate it (for the sake of learning if nothing else). Thanks

LeChuck5000 said:
Not sure exactly what happened, but the phone was plugged into my PC stuck in the bootloop. I unplugged the phone and it booted...it didn't have much of a charge, so I quickly turned on developer mode, USB debugging, and some other option I noticed about allowing unlocking of the OEM bootloader. Also, I checked the backup settings for her photos and they were set to backup automatically, but just on a secondary Google account.
If anyone has any ideas for resurrecting the phone, I'd appreciate it (for the sake of learning if nothing else). Thanks
Click to expand...
Click to collapse
Exactly how did you apply the update? Over the phone or fastboot? Can you get to fastboot mode (bootloader)? Unlocking the bootloader will erase everything.

Tulsadiver said:
Exactly how did you apply the update? Over the phone or fastboot? Can you get to fastboot mode (bootloader)? Unlocking the bootloader will erase everything.
Click to expand...
Click to collapse
I can get it into fastboot, and can sometimes get it into recovery (but not consistently...it often just goes into the bootloop when I try to launch recovery).
To apply the update I just followed the guide I linked to in my OP. First, installed the adb, fastboot, & usb drivers on my computer. I then put the phone into recovery, and wiped the partition cache. I then connected the phone to my PC, picked Apply update from ADB on the phone, and ran adb sideload c:\MyNexus\bullhead-ota-n4f26i-06953aec.zip from the command line on my PC.

Heat the EMMC Chip. I tried every type of flashing to fix it, nothing did. Then I did what a lot of people said and tried to heat the emmc chip and it worked perfectly. It's been working fine for the past 3 days and I hope it stays that way.

Arrivale said:
Heat the EMMC Chip. I tried every type of flashing to fix it, nothing did. Then I did what a lot of people said and tried to heat the emmc chip and it worked perfectly. It's been working fine for the past 3 days and I hope it stays that way.
Click to expand...
Click to collapse
You stick it in the oven? Use a heat gun? How hot/long?

tallgrasshawk said:
You stick it in the oven? Use a heat gun? How hot/long?
Click to expand...
Click to collapse
Heat gun, I put aluminum foil at the end of the gun to make it narrow and easy to target just the emmc. Keep it on for around 30sec x 3

How else?
Arrivale said:
Heat gun, I put aluminum foil at the end of the gun to make it narrow and easy to target just the emmc. Keep it on for around 30sec x 3
Click to expand...
Click to collapse
I don't have a heat gun, how else can I heat it? Also, excuse my ignorance, I'm new to phone thing since my Nexus 5x went into bootloop last week I've learned a lot, fast. Where exactly is the EMMC? How else can I heat it? I'm desperate to get this phone working as I just went overseas and Nexus won't send a replacement here
My attempt at the Rescue OTA fails in step 19, I can't get the device state to be "unlocked" does anyone know how to unlock it when the phone is in bootloop? (So all I really have access to is command prompt, which says I can't unlock the oem) HELP!?!

Related

[Q] Screen flickering / Bootloop -> Is my Nexus dead? Data recovery possible?

Hello,
just some hours ago my Galaxy Nexus (SC-04D) rebooted while lying on the table next to me. After several sings of vibration I noticed that the phone doesn't boot completely.
When switching on the phone I get the turn-on-vibration, then the google letters are displayed. Most times the word "google" flickers from left to right over the screen (only the line where the word is supposed to be). Sometimes it boots further and I get the colored "X" displayed. This symbol starts flickering, too and if it went so far it reboots.
Here are two pictures I took from the phone failing to boot:
picpaste.com/img_0001_01-Rmm7kDYb.jpg
picpaste.com/img_0001-eoLqVoiM.jpg
The phone is running stock Android from Docomo. The phone is about 14 months old and has never been unlocked, rooted, modded, taken a bath, ... 'til now.
I tried starting with and without SIM-card, with and without charger attached and let it lie around for several minutes without battery between my tries.
Is there any chance to get my data from the phone or even get it fixed? Please give me a hint what I can do.
Well the Red exclamation mark means that there is a problem with the phone reading the build path. Since you have never rooted the phone, this would mean that the files got corrupt on the phone. With a non-rooted phone a Factory Reset is about the only solution, but is probably only a temporary fix. This is most likely caused by too many apps on the phone and it just freaked out on something eventually.
I think these options might work for you, however I cannot confirm since I have rooted my phone from day one and never looked back:
Power button + up volume= recovery
Thanks GPFboy for your fast response,
GPFboyJS said:
Well the Red exclamation mark means that there is a problem with the phone reading the build path. Since you have never rooted the phone, this would mean that the files got corrupt on the phone. With a non-rooted phone a Factory Reset is about the only solution, but is probably only a temporary fix.
Click to expand...
Click to collapse
As far as I understand a factory reset results in a complete loss of data on the phone, right? So without root/unlock there's no chance to get my data from the phone? That would be really bad.
GPFboyJS said:
This is most likely caused by too many apps on the phone and it just freaked out on something eventually.
Click to expand...
Click to collapse
What is "too many"? I think there are about 35 apps installed atm. By the moment the problem arose wifi and 3g-data,BT,GPS were disabled and just a minute before I took a look how late it was. So nothing special.
GPFboyJS said:
I think these options might work for you, however I cannot confirm since I have rooted my phone from day one and never looked back:
Power button + up volume= recovery
Click to expand...
Click to collapse
The phone reaches fastboot mode, but when selecting recovery mode I get the google logo and after that the open android with the red exclamation mark. That doesn't look good, does it?
BrainSD said:
The phone reaches fastboot mode, but when selecting recovery mode I get the google logo and after that the open android with the red exclamation mark. That doesn't look good, does it?
Click to expand...
Click to collapse
thats stock recovery.
is your bootloader already unlocked or no?
Zepius said:
is your bootloader already unlocked or no?
Click to expand...
Click to collapse
It's still locked.
you might try and go into recovery,
then press (i think) power and vol up and try and see if you can wipe just cache.
Zepius said:
you might try and go into recovery,
then press (i think) power and vol up and try and see if you can wipe just cache.
Click to expand...
Click to collapse
ok, I tried that several time now, but it didn't work. The only thing when I select recovery and press the power button is that I get the google logo and then the dead android + red exclamation sign, but this screen is scrambled and shows flickering pixels as shown in one of my pictures in the first post. So recovery mode seems not to work for me?
Is there a software or hardware problem with my device?
BrainSD said:
ok, I tried that several time now, but it didn't work. The only thing when I select recovery and press the power button is that I get the google logo and then the dead android + red exclamation sign, but this screen is scrambled and shows flickering pixels as shown in one of my pictures in the first post. So recovery mode seems not to work for me?
Is there a software or hardware problem with my device?
Click to expand...
Click to collapse
You can try to unlock your boorloader and flash a custom recovery like cwm or twrp. Maybe that helps. You can always go back and re lock it.
Sent from my Galaxy Nexus using XDA Premium HD app
mrgnex said:
You can try to unlock your boorloader and flash a custom recovery like cwm or twrp. Maybe that helps. You can always go back and re lock it.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
He wants to keep his data... which, at this point, seems rather impossible.
If fastboot doesn't solve it, i would try omapflash, OP. That "flickering" doesn't look good.
beekay201 said:
He wants to keep his data... which, at this point, seems rather impossible.
If fastboot doesn't solve it, i would try omapflash, OP. That "flickering" doesn't look good.
Click to expand...
Click to collapse
Well if I was him I would be more worried about my expensive phone instead of data. Maybe a lesson for later to have a backup
Sent from my Galaxy Nexus using XDA Premium HD app
beekay201 said:
He wants to keep his data... which, at this point, seems rather impossible.
If fastboot doesn't solve it, i would try omapflash, OP. That "flickering" doesn't look good.
Click to expand...
Click to collapse
Yes exactly this is the point. Since I don't have a current data backup the first thing to try is getting my data from the phone. I already tried temporary loading the clockwork recovery through fastboot - with the galaxy nexus toolkit and by hand(sdk) - but it failed ("Bootloader locked").
What I'm wondering about is the fact that the phone seems to behave normally in odin and fastbood mode but going nuts the moment it's expected to boot. Besides the flickering google logo and the "matrix-modded" dead android it even ended up in a totally green screen one time.
At the moment I don't dare trying to unlock/flash the phone because of being afraid getting stuck and ending up with the phone being in some kind of undefined / totally broken state. Initially I was in hope of being able to rescue my data but now i will try my luck with docomo support first.
As far as I understood omapflash is primary used for recovering bricked phones not even starting to odin/fastboot mode. But thanks to your hint I found http://forum.xda-developers.com/showthread.php?t=2016628 "Unlock bootloader on GT-I9250 without wipe and without root" This might bring some chance for data access.
I will try to get through 1 to 4 of the guide first and see how far I get.
If this won't work I might try to unlock, recover and try to "undelete" what's possible. (http://forum.xda-developers.com/showthread.php?t=1994705)
Does this order make sense?
Btw, having a dead phone is bad, of course, even when I got it new for 2300Yen but loosing some pictures i really liked and having no phone atm currently hurts more. Especially when knowing that I was thinking of copying all photos to my computer only one day before when I pulled only some minor important ones from the phone I needed for work and planned to do a full backup and unlock this weekend when I get back my 'Milestone' currently lent to someone else.
Once again something I learned. Backup! Even you phone.
BrainSD said:
As far as I understood omapflash is primary used for recovering bricked phones not even starting to odin/fastboot mode. But thanks to your hint I found http://forum.xda-developers.com/showthread.php?t=2016628 "Unlock bootloader on GT-I9250 without wipe and without root" This might bring some chance for data access.
Click to expand...
Click to collapse
!!!
It will work actually, I read/also replied to that thread! I had forgotten about it, sorry. I must say that if you had already read the stickies that matter, you'd already know about it.
It will unlock your bootloader, bypassing fastboot. Still, it's not for the faint hearted. I refered to omapflash because its a low level tool, it doesn't require the bootloader to be unlocked, and is able to restore the bootloader to working state, and I got there because you mentioned you see graphical glitches/flickering which may indicate bootloader partition failure and/or consequent corruption.
I think that's your best shot at trying to get your data back. After unlock, boot to fastboot and 'fastboot boot custom_recovery.img', and grab your stuff (if you can) from /data/.
beekay201 said:
!!!
It will work actually, I read/also replied to that thread! I had forgotten about it, sorry. I must say that if you had already read the stickies that matter, you'd already know about it.....
Click to expand...
Click to collapse
Your hint was very helpful for me getting the right direction since I'm just starting to dig into all this stuff.
Unlocking went quite well. Writing back to the phone worked without a problem and after that it's shown as unlocked in fastboot mode.
It even started loading clockwork recovery with fastboot. But the initial cw recovery screen (their logo and the cw recovery footer) was already shown on a scattered screen (google logo + unlocked lock was fine). After that the usb port connected and disconnected several times, then the screen went blank.
May this be because of corrupted fs or defective hw?
From my understanding with omapflash one have raw access to the phones internal memory similar to with dd on Unix/Linux. So currently I'm trying to dump ("upload") the emmc from the phone - actually in smaller chunks since omapflash needs to allocate all the memory in advance for the upload and to prevent interruptions. This will take a while...
After that I want to try to 'cat' the parts together and mount the filesystem - might be possible to do this from linux since it seems to be ext4 filesystems
BrainSD said:
Your hint was very helpful for me getting the right direction since I'm just starting to dig into all this stuff.
Unlocking went quite well. Writing back to the phone worked without a problem and after that it's shown as unlocked in fastboot mode.
It even started loading clockwork recovery with fastboot. But the initial cw recovery screen (their logo and the cw recovery footer) was already shown on a scattered screen (google logo + unlocked lock was fine). After that the usb port connected and disconnected several times, then the screen went blank.
May this be because of corrupted fs or defective hw?
From my understanding with omapflash one have raw access to the phones internal memory similar to with dd on Unix/Linux. So currently I'm trying to dump ("upload") the emmc from the phone - actually in smaller chunks since omapflash needs to allocate all the memory in advance for the upload and to prevent interruptions. This will take a while...
After that I want to try to 'cat' the parts together and mount the filesystem - might be possible to do this from linux since it seems to be ext4 filesystems
Click to expand...
Click to collapse
Great, so far so good.
Yeah, they're ext4 images, but sparse images i believe - link

[Q] Nexus 7 Bricked due to 4.4.3 Update?

I'm hoping someone might be able to help me recover my Nexus 7 which appears to be bricked currently. It is the 2013 version, and it was never rooted initially and was running stock firmware. (By the way, I'm not the most proficient with messing with my Android devices or even with the terminology, so I apologize in advance if I might require clarification on some of the responses).
A few days ago, I woke up to discover that somehow my home screen had reverted back to the way it was upon initially getting the device. This wasn't a big deal since I didn't lose any data or apps, but I figured something might be wrong and even posted about it on Google's product forums. Then, last night, I attempted to update to 4.4.3 because it had been prompting me to do so for a week or two. It downloaded and attempted the update, but it failed. It then eventually restarted, but upon loading up Android I got an error message that stated:
System UID's Inconsistent
UIDs on the system are inconsistent, you need to wipe your data partition or your device will be unstable
with a button to click that says "I'm Feeling Lucky" - I clicked the button figuring I could at least get back in to back up my data, but after about 30 seconds the device just rebooted again (all I managed to do was accidentally click the Chrome icon) and now it is just stuck at the initial boot-up screen displaying the Google text logo.
I have tried to hold down the volume button and hit power, and I get to a screen with 4 options I can cycle through: Recovery mode (which will just put me back the Google text logo), Power off (which turns off the device), Start (which puts me back to the Google text logo), and Restart bootloader (which brings me right back to this menu options page). I'm attaching a screenshot of this page.
I spent about an hour on the phone with Google support, but they were basically useless. I then did some research and downloaded Skipsoft Unified Android Toolkit and was able to get the device to be recognized when it was in that 4-option mode by the Skipsoft Toolkit. However, all fastboot options I tried didn't seem to succeed because the Bootloader was locked. I figured I would try to unlock it, and it told me that in doing so it would wipe my device (so be it I figured since I had already pretty much kissed my data on there goodbye at this point). However, it seems to try and wipe it (even giving me a prompt on the actual Nexus 7), but then just sits and does nothing that I can see (see attached screenshots).
Anyone have any ideas/suggestions? Thanks so much!
To be safe, with a stock device that was not rooted... I would go ahead and use the Skipsoft program to flash the stock image back on the device. This should alleviate any future issues with the OS on your device.
I believe it to be Option #9 on Skipsoft.
xbi0s said:
To be safe, with a stock device that was not rooted... I would go ahead and use the Skipsoft program to flash the stock image back on the device. This should alleviate any future issues with the OS on your device.
I believe it to be Option #9 on Skipsoft.
Click to expand...
Click to collapse
Thanks for the reply - I attempted your suggestion, but it didn't work because the Bootloader is still locked; and attempting to unlock the Bootloader seems to stall on erasing userdata.
Any other thoughts? Thanks!
Anyone else have any suggestions/ideas? Thanks!
mbressman said:
Anyone else have any suggestions/ideas? Thanks!
Click to expand...
Click to collapse
Download ADB from my signature.
Put the device in bootloader mode (power+vol down), open fastboot.exe and type fastboot oem unlock.
Aerowinder said:
Download ADB from my signature.
Put the device in bootloader mode (power+vol down), open fastboot.exe and type fastboot oem unlock.
Click to expand...
Click to collapse
When I try that, I get:
Code:
C:\Users\User\Desktop\ADB & Fastboot API 19 (19.0.1)>fastboot oem unlock
...
(bootloader) Unlocking bootloader...
(bootloader) erasing userdata...
And it just hangs there....
The Nexus 7 did prompt me whether I want to unlock the bootloader and I selected yes (with the volume and power keys), but then it just hangs at that selection screen as well...
Any ideas??
Thanks!
mbressman said:
When I try that, I get:
Code:
C:\Users\User\Desktop\ADB & Fastboot API 19 (19.0.1)>fastboot oem unlock
...
(bootloader) Unlocking bootloader...
(bootloader) erasing userdata...
And it just hangs there....
The Nexus 7 did prompt me whether I want to unlock the bootloader and I selected yes (with the volume and power keys), but then it just hangs at that selection screen as well...
Any ideas??
Thanks!
Click to expand...
Click to collapse
I changed the wrong link in my signature. The ADB link correctly points to version 19.0.2 now. Try that one. Try a different cable if you have one, try a different USB port if you can.
Aerowinder said:
I changed the wrong link in my signature. The ADB link correctly points to version 19.0.2 now. Try that one. Try a different cable if you have one, try a different USB port if you can.
Click to expand...
Click to collapse
Tried two different cables on two different USB ports with the new 19.0.2 downloads you posted - still having the same thing happen. Could it be the computer I'm using, or the drivers I installed (I used the Skipsoft Unified Android Toolkit drivers)? Or is my device just totally bricked and unrecoverable?
Thanks!
mbressman said:
Tried two different cables on two different USB ports with the new 19.0.2 downloads you posted - still having the same thing happen. Could it be the computer I'm using, or the drivers I installed (I used the Skipsoft Unified Android Toolkit drivers)? Or is my device just totally bricked and unrecoverable?
Thanks!
Click to expand...
Click to collapse
You can try different drivers. Uninstall current ones, and install the ones from my signature.
Aerowinder said:
You can try different drivers. Uninstall current ones, and install the ones from my signature.
Click to expand...
Click to collapse
Ok, so I removed the Clockworkmod ADB drivers from add/remove programs (or uninstall programs - whatever it is called now on Win7), then I went into device manager and deleted the driver for Google Nexus BootLoader Interface, and then I rebooted. After the reboot, plugging the Nexus 7 in showed no driver detected, so I downloaded your Koush Universal ADB drivers, extracted them, and used them to install the Google Nexus Bootloader Interface drivers again (that's what it detected for my Android when I pointed the device listed in device manager to the extracted folder).
I then ran "fastboot oem unlock" but it's still getting stuck at the same place: (bootloader) erasing userdata...
Anything else I can try?
Thanks!
Hi,
I have the same issue since yesterday. When I pulled my nexus from my backpack (charged 12 hours earlier) its battery was drained. After charging it nexus stucked on google screen during normal or recovery boot. Oem unlock also hangs on erasing userdata. I'm looking forward for any solution to this.
Maybe some ****ty update? I've got the LTE version.
Anyone have anything else I can try?
I'm currently working on getting ASUS to replace the device under warranty - but they want me to send it in first, and I'm concerned that while I can't access any of my data on it, the data might still be there and potentially accessible to others (and I'd prefer to not have all of my confidential data that I stored on there accessible to anyone else). Unfortunately, ASUS won't replace/repair it unless I send it in, so I'm between a rock and a hard place...
Any help or advice is greatly appreciated!
Thanks.
mbressman said:
Anyone have anything else I can try?
I'm currently working on getting ASUS to replace the device under warranty - but they want me to send it in first, and I'm concerned that while I can't access any of my data on it, the data might still be there and potentially accessible to others (and I'd prefer to not have all of my confidential data that I stored on there accessible to anyone else). Unfortunately, ASUS won't replace/repair it unless I send it in, so I'm between a rock and a hard place...
Any help or advice is greatly appreciated!
Thanks.
Click to expand...
Click to collapse
I've tried every single way to unbrick my nexus. After 2 days of searching send it for repair. Without any questions they replaced mainboard. Problem solved hard way.
Gawson said:
I've tried every single way to unbrick my nexus. After 2 days of searching send it for repair. Without any questions they replaced mainboard. Problem solved hard way.
Click to expand...
Click to collapse
Gawson - when you got it back did it still have your data on it, or was it wiped?
mbressman said:
Gawson - when you got it back did it still have your data on it, or was it wiped?
Click to expand...
Click to collapse
When I got it was wiped. Flash is on the mainboard so there was no way they could save my data. They do not migrate your personal stuff.
Now its working like new. In fact it has all new guts except battery and screen.
Only problem is that now auto brightness sensor is giving crap instead of useful data. I don't know if its hardware related or just 4.4.3 issue.

[q] hard bricked

OK,
So a friend of mine asked me to help him fix his Nexus 7 2013 FLO (WiFi only).
According to him he hasn't even unlocked the bootloader (and the info displayed while in fastboot mode confirms this). Apparently what happened, a few months ago, he downloaded an OFFICIAL KitKat OTA, clicked OK to upgrade, and since then, the tablet will not get past the screen that says Google. I can get it into fastboot mode but cannot flash anything, and when I attempted to use The Nexus Root Toolkit by WugFresh to unlock the bootloader at the very least, I can get it to display the screen that says "please use the arrow key to navigate Yes or No. Unlocking your bootloader allows you to load a custom OS, but may void your warranty, etc. etc. etc."
I tried using CMD to erase the cache and userdata and after giving it upwards of 20 minutes, during which the window (in CMD) simply said "erasing cache" and never actually made any progress whatsoever...
Any idea what (if anything) can be done?
Sound off in the comments!
Thanks a million!
Stephen Spigelman
I can't help... but am in the same boat as of last night with the 5.0 update.
Were you able to unlock the bootloader? You did say that you were able to get to the screen to unlock it. If not, i dont think much of anything can be done.
Bricked
Virgin N7 2013... No hacking... Bootloader locked... started acting weird and I attempted a system restore. It now gets stuck at the Google screen. Fastboot gets stuck at erasing userdata. I have tried multiple USB cables on Win7, OSX, and Ubuntu. Help!!!
im wondering how this happens?, I already unlocked my bootloader just cause of this.. maybe the chip just dies?
When my 2013 was stuck at the Google screen, I RMAed and they had to replace the motherboard. Unfortunately, I think this is a hardware issue.
ariesgodofwar said:
When my 2013 was stuck at the Google screen, I RMAed and they had to replace the motherboard. Unfortunately, I think this is a hardware issue.
Click to expand...
Click to collapse
Too many of us with the exact same problem after trying to to flash Lollipop. Cant believe we re all having hardware problems at the same time.
tigerdim said:
Too many of us with the exact same problem after trying to to flash Lollipop. Cant believe we re all having hardware problems at the same time.
Click to expand...
Click to collapse
Mine did not occur after flashing any firmware, but the symptom was the same in that I could get into the bootloader, attempt to flash new system images, appear as if all would be well, and then on reboot would stick at the Google screen. Not sure if folks are seeing the same thing here, but when I tried to get into Recovery from the Bootloader menu, it would reboot as if going there, but still never make it past the Google screen. It happened within 18 hours of unboxing a remanufactured N7 G2. Asus advised on the packing slip that is was a LED (Indicator) Error (whatever that is), and they they subsequently had to replace the board to fix it.
I hope it is a software issue, but not sure to tell you how to go about correcting it if you cannot flash new images via ADB or the bootloader and get it to boot successfully.
When i boot to recovery i get the TWRP startup screen but stays stuck.
Bump
bump.. any ideas?
i have the same :/
kobi_shalom said:
i have the same :/
Click to expand...
Click to collapse
Its driving me nuts.
I have found though that if I try a "Erase Boot" or similar and pull the cable after a second or so I do get a "OK" instead of being stuck with "Erasing boot..." Seems to work for Boot, Cache etc..
The problem is that when I try OEM Unlock it needs to perform 5 different erases, so pulling the cable wont work for this. I just stay stuck on "Erasing userdata...r..."
tigerdim said:
Its driving me nuts.
I have found though that if I try a "Erase Boot" or similar and pull the cable after a second or so I do get a "OK" instead of being stuck with "Erasing boot..." Seems to work for Boot, Cache etc..
The problem is that when I try OEM Unlock it needs to perform 5 different erases, so pulling the cable wont work for this. I just stay stuck on "Erasing userdata...r..."
Click to expand...
Click to collapse
So you success?
NO success because I cannot unlock the bootloader.

Bricked?!?

Just got the XL on Friday. Loved it.
Unlocked the bootloader about 45 minutes ago. Wiped upon reboot (as normal). Google logo displayed with progress bar but the animation never stopped.
Downloaded the factory image from Nov. Ran the flash-all.bat from bootloader. No errors. Rebooted. Got a "Your device is corrupt" error. Phone stuck on the Google boot screen. Going into recovery just gives me a dead droid.
Attempting to flash the 8.1 developer preview results in the same issue. As of right now, nothing seems to boot at all. I've changed USB-C cables, since I've read about those causing issues, but still the same.
derekr44 said:
Just got the XL on Friday. Loved it.
Unlocked the bootloader about 45 minutes ago. Wiped upon reboot (as normal). Google logo displayed with progress bar but the animation never stopped.
Downloaded the factory image from Nov. Ran the flash-all.bat from bootloader. No errors. Rebooted. Got a "Your device is corrupt" error. Phone stuck on the Google boot screen. Going into recovery just gives me a dead droid.
Attempting to flash the 8.1 developer preview results in the same issue. As of right now, nothing seems to boot at all. I've changed USB-C cables, since I've read about those causing issues, but still the same.
Click to expand...
Click to collapse
I have no experience with your issue but it sounds like a soft brick. Im sure if you follow this guide ypu can fix it. https://forum.xda-developers.com/pixel-2-xl/how-to/guide-unlock-flash-root-pixel-2-xl-t3702418 hopefully this helps until someone who really knows can help you.
Dielahn said:
I have no experience with your issue but it sounds like a soft brick. Im sure if you follow this guide ypu can fix it. https://forum.xda-developers.com/pixel-2-xl/how-to/guide-unlock-flash-root-pixel-2-xl-t3702418 hopefully this helps until someone who really knows can help you.
Click to expand...
Click to collapse
That simple thread actually gave me an idea. I grabbed the latest SDK tools. Presto!
Note to anyone else with this issue...
derekr44 said:
Just got the XL on Friday. Loved it.
Unlocked the bootloader about 45 minutes ago. Wiped upon reboot (as normal). Google logo displayed with progress bar but the animation never stopped.
Downloaded the factory image from Nov. Ran the flash-all.bat from bootloader. No errors. Rebooted. Got a "Your device is corrupt" error. Phone stuck on the Google boot screen. Going into recovery just gives me a dead droid.
Attempting to flash the 8.1 developer preview results in the same issue. As of right now, nothing seems to boot at all. I've changed USB-C cables, since I've read about those causing issues, but still the same.
Click to expand...
Click to collapse
By the way, the dead Droid is recovery, from that screen, hold power and press up for recovery menu, in case you ever get stuck again
And just for future reference for others who may be in a similar issue and stumble across this thread...
As long as you've successfully unlocked your bootloader and "fastboot devices" successfully pulls up your device, you'll be just fine. You just gotta take a step back, breath and then make sure your SDK tools are updated before moving forward.
if the flash tool isn't working, use my script:
https://forum.xda-developers.com/pi...ol-deuces-bootloop-recovery-flashing-t3704761
i know this is probably going to sound really stupid but somehow i bricked my phone as well....not exactly sure what happened but it had to do with something after installing/booting TWRP. anyway, i am stuck with nothing on my phone and can't seem to do anyting....derek, how did you use sdk to fix???
*edit I can't even have fastboot devices pull my phone....am i really f'ed?
warlord1352 said:
i know this is probably going to sound really stupid but somehow i bricked my phone as well....not exactly sure what happened but it had to do with something after installing/booting TWRP. anyway, i am stuck with nothing on my phone and can't seem to do anyting....derek, how did you use sdk to fix???
*edit I can't even have fastboot devices pull my phone....am i really f'ed?
Click to expand...
Click to collapse
If you cannot get the Bootloader to load, then you are seriously SOL. You have a hard bricked device.
Only thing you can do now is raise a support case with Google and hope that allow you to get a replacement with the only explanation being, "The phone restarted on it's own and never came back up." Or something similar and vague without expressly telling them what you did.
warlord1352 said:
i know this is probably going to sound really stupid but somehow i bricked my phone as well....not exactly sure what happened but it had to do with something after installing/booting TWRP. anyway, i am stuck with nothing on my phone and can't seem to do anyting....derek, how did you use sdk to fix???
*edit I can't even have fastboot devices pull my phone....am i really f'ed?
Click to expand...
Click to collapse
Make sure you try a different cable to connect your phone to your PC.. I had the same issue, and I try two different cable before my device accepted the flash-all
Okay, so somehow fortunately I was able to get back into my TWRP 1 last time and able to push my files I needed to boot it back up...
Raistline said:
If you cannot get the Bootloader to load, then you are seriously SOL. You have a hard bricked device.
Only thing you can do now is raise a support case with Google and hope that allow you to get a replacement with the only explanation being, "The phone restarted on it's own and never came back up." Or something similar and vague without expressly telling them what you did.
Click to expand...
Click to collapse
The funny thing is I was able to and was in bootloader but I couldn't use any commands from my computer (as far as I know) which is why I was freaking out.
I should've but I didn't actually try using other cables. I did try other usb ports but that didn't do anything.
I still kind of believe that my phone (somehow) got messed up from loading TWRP. I don't know if it's because it is still beta or what but I am like 99% sure it was from that as I can't see anything else being the problem.
warlord1352 said:
i know this is probably going to sound really stupid but somehow i bricked my phone as well....not exactly sure what happened but it had to do with something after installing/booting TWRP. anyway, i am stuck with nothing on my phone and can't seem to do anyting....derek, how did you use sdk to fix???
*edit I can't even have fastboot devices pull my phone....am i really f'ed?
Click to expand...
Click to collapse
just install the lastest fastboot and adb drivers from google and flash the factory image using commands or use any script .
after that everytime my phone got stuck on google logo .
how i fixed - Temporary boot twrp beta2 recovery using cmd (fastboot boot abc.img) "here abc refers to the correct name of the img file" and once booted into recovery go to advanced and select Partition A and reboot.
It will boot up just fine
Here is the link for a script that will flash both partitions with stock image
https://forum.xda-developers.com/pi...ol-deuces-bootloop-recovery-flashing-t3704761
derekr44 said:
Just got the XL on Friday. Loved it.
Unlocked the bootloader about 45 minutes ago. Wiped upon reboot (as normal). Google logo displayed with progress bar but the animation never stopped.
Downloaded the factory image from Nov. Ran the flash-all.bat from bootloader. No errors. Rebooted. Got a "Your device is corrupt" error. Phone stuck on the Google boot screen. Going into recovery just gives me a dead droid.
Attempting to flash the 8.1 developer preview results in the same issue. As of right now, nothing seems to boot at all. I've changed USB-C cables, since I've read about those causing issues, but still the same.
Click to expand...
Click to collapse
Something similar for me but with different reason for starting all this. When I did sideload of 8.1 all went well but my camera wasn't working (I saw the same thing in 8.1 DP) so I needed to go back to 8.0 but you can't sideload downgrade. I went to Google to get replacement sent and figure I might try to sort things out with this one in the meantime. I had to unlock to be able to just flash the factory 8.0 image so did that with both the unlock commands, then after that and after update I just got hung on the white screen with google logo. I was able to get back to bootloader with the power button + volume from off and from there I would get to the screen with the android and the exclamation point - I think you hold volume up and then power to go to sideload. Once there I just sideloaded 8.0 and all was good. I do still get the warning about corrupt whatever and have to hit power on reboot or fresh power up but I could redo the locks and whatnot and all seems fine now with camera working.
At the least I got camera back while waiting for replacement.
b4db0ys said:
just install the lastest fastboot and adb drivers from google and flash the factory image using commands or use any script .
after that everytime my phone got stuck on google logo .
how i fixed - Temporary boot twrp beta2 recovery using cmd (fastboot boot abc.img) "here abc refers to the correct name of the img file" and once booted into recovery go to advanced and select Partition A and reboot.
It will boot up just fine
Here is the link for a script that will flash both partitions with stock image
https://forum.xda-developers.com/pi...ol-deuces-bootloop-recovery-flashing-t3704761
Click to expand...
Click to collapse
This cleaned things up for me - still no camera in 8.1 but I got the replacement coming.
So I'm in the same boat as the OP but my bootloader is locked. Am I totally screwed? Is there a way to do any of this when the device won't show up in ADB?
Deuces said:
if the flash tool isn't working, use my script:
https://forum.xda-developers.com/pi...ol-deuces-bootloop-recovery-flashing-t3704761
Click to expand...
Click to collapse
can you just develop some scripts that working on locked bootloader ?
i have a bricked Pixel xl with locked bootloader and oem locked
If you can boot twrp but can't connect to a pc, a type c flash drive comes in handy. Load it with the needed ota, twrp installer zip and Just mount it and you're good to go.

Pixel XL turned into a brick?

1. This phone's been babied no damage.
2. Never rooted or any kind of tweaking, only basic usage.
Now it gets stuck on boot and even if I try to hard reset once I tap the button to get into recovery it just flashes the Google start up logo. I can never get to the "no command" part. Besides that it does nothing but turn on stay stuck on boot (Google logo).
same here :/ any updates?
its not a brick. if this issue is affecting several people, someone at xda will figure it out, or google themselves will notice and fix it. I contacted google about it and let them know that ive seen several users reporting the same issue. i'm also trying different things on my end, but without being able to sideload zips or get into twrp its difficult. I cant even tell if the memory is encrypted or not. and fastboot has no diagnostic tool for me to run a hardware test, however I cant see all of our devices working fine one day and randomly breaking the next...
---------- Post added at 05:10 AM ---------- Previous post was at 05:09 AM ----------
it seems the last update or two did something and flashing different boots and stock images is not overwriting whatever is wrong, almost as if it was an update to something that can't be rolled back. if thats the case we will need another update that corrects the issue, since we can't manually reverse it.
godkingofcanada said:
its not a brick. if this issue is affecting several people, someone at xda will figure it out, or google themselves will notice and fix it. I contacted google about it and let them know that ive seen several users reporting the same issue. i'm also trying different things on my end, but without being able to sideload zips or get into twrp its difficult. I cant even tell if the memory is encrypted or not. and fastboot has no diagnostic tool for me to run a hardware test, however I cant see all of our devices working fine one day and randomly breaking the next...
---------- Post added at 05:10 AM ---------- Previous post was at 05:09 AM ----------
it seems the last update or two did something and flashing different boots and stock images is not overwriting whatever is wrong, almost as if it was an update to something that can't be rolled back. if thats the case we will need another update that corrects the issue, since we can't manually reverse it.
Click to expand...
Click to collapse
so... Google knows about the issue, ok. But how will that help, to a whaetver person like me, that has NO google shops to RMA, or bring them to fix it to?
Are you saying that they will patch an OTA, so that we can sideload it? i can enter recovery mode, after letting the phone stay in Power Off mode a few hours. Tried resetting multiple times.
I have a similar situation.
Pixel XL on charge, went out for 10 minutes, came back, pick up phone, power button unresponsive...
I did have all the preps for rooting (OEM unlock turned on, developer mode enabled, USB debug etc...) because I was going to try some custom ROMs.
"fastboot oem unlock" returns "FAILED (remote: 'oem unlock is not allowed')"
My whole life is in that damn expensive paperweight... I am in serious trouble (medical reasons, daily notes stored on phone) if i can't even simply recover user data.
Any ideas? anyone? help... please
I'm on the phone with google software development
No luck. Toasted or repair. They said the mobo
Sorry to hear that. Just curious - how old the device was, maybe you have a manufacturing date? Have you used the genuine USB C PD charger, or used third party chargers? Just don't understand how motherboard dies so frequently for first gen.
Mine died this morning when I went to check the weather. An update had apparently installed overnight, nothing else was out of the ordinary. It froze and I hard powered it off. I haven't had any signs of life since. It is listed as "Qualcomm-HS-USB QDLoader 9008" when I try to plug it into my computer (no access, just listed as a connected device.) Mine was a 128gb variant, carrier unlocked, never rooted/etc., only used with official charger & usb cable. I don't have the mfg date unfortunately.
I hope any of that info can prove useful, even if just to help establish a scope of the affected devices.
C4rb0nf00tpr1nts said:
I have a similar situation.
Pixel XL on charge, went out for 10 minutes, came back, pick up phone, power button unresponsive...
I did have all the preps for rooting (OEM unlock turned on, developer mode enabled, USB debug etc...) because I was going to try some custom ROMs.
"fastboot oem unlock" returns "FAILED (remote: 'oem unlock is not allowed')"
My whole life is in that damn expensive paperweight... I am in serious trouble (medical reasons, daily notes stored on phone) if i can't even simply recover user data.
Any ideas? anyone? help... please
Click to expand...
Click to collapse
Did you try the more current "fastboot flashing unlock" command? That is the correct one.
The problem is that will erase your user data partition.
Hopefully your notes were taken in Google Keep? If so, you can read them on any computer you can sign into with your Goodle account.
jaytv said:
Did you try the more current "fastboot flashing unlock" command? That is the correct one.
The problem is that will erase your user data partition.
Hopefully your notes were taken in Google Keep? If so, you can read them on any computer you can sign into with your Goodle account.
Click to expand...
Click to collapse
Sure did. Tried everything. Nothing will connect to the phone - only things that return a successful response are some of the fastboot commands (getvar all, device).
And due to having friends and colleagues that kept telling me to turn off all the "big brother" type of backup options I have nothing.
I can categorically state that I have nothing to hide from all the officious types that would be watching my every key stroke or phone entry and I will be turning on every backup or recovery option in future, whether or not I go back to the fragile device of a Google phone is to be decided if I myself decide to push on from this point at all...

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