Unable to play videos and music both offline and online... - Desire 820 Q&A, Help & Troubleshooting

Hi All,
I am unable to play videos in my phone. I tried using different browsers but still did not get any clue on why it is happening.
I have observed that when i am using youtube app, video is playing for 1 sec and getting paused but i could see that the video is getting loaded and when tried using youtube from firefox/chrome it is displaying 100% but the video sttus bar is getting loaded...
and while playing through play music app the music is being played but i am unable to listen the music. I have also checked the sound profile and DND mode is set to off
i tried resetting the phone multiple times but still getting the same issue. Let me know if i can get rid of these issues, i am also looking to root and install a custom rom if required.
Device model: htc desire 820 dual sim
Android version: 6.0.1
HTc sense version: 7.0

Related

[Q] Youtube: Audio but no Video

Hello and thanks for reading this!
I'll get straight to the point. My Wildfire won't play certain youtube video's anymore. It will start the video and I can hear everything. Audio is working perfect, the problem being that there is no video. The screen will just stay black. When trying to fast forward the video, the screen will show me that particular frame. The audio will continue fine, but then it will just show me that frame.
I've been having this issue for a couple of days now and it's driving me nuts. Sometimes after closing and opening the video, clearing the cache, force stopping the youtube app the video will randomly load. No telling what does the trick. It will work only for the next day to not work again. I already tried installing an alternative youtuba app, same issue. Trying to watch youtube video through Dolphin Browser, same issue. I even installed a new rom just trying to fix this issue, no luck. First video I tries immediately did the same thing, audio but no video. Is it my phone? Is it youtube? Does it has to do with the quality of the video's? I searched all over the internet, can't find a damn thing. Already searched through the entire forums. Does anybody know what's going on?
Rom: CyanogenMod 7.2 Buzz Stable.
Kernel 2.6.35.14-nFinity [email protected] #1
Radio 3.35.20.10
Hboot - 6.01.1002
S- off
I'd appreciate any help!
tl;dr - Youtube is playing the audio without the video on certain video's. Even after reboot/installing new rom/factory reset. What do?!?
Are you playing the video in HD! If yes, try playing it in normal version!
Sent from my HTC Wildfire using xda app-developers app

HTC media link HD (DG 300) not playing youtube

When I try to play a youtube video using the youtube app on the Medialink HD it always shows unable to play content, unsupported file format. After this the medialink often crashes. Does anyone know if this is a common issue?
I use it with a HTC one on stock 4.2.2 and the medialink is running firmware 5.19.100.1. Tried already different HDMI cables and a different TV.
I also recognizes that the medialink is showing artifacts on still images (for example in the gallery app). A reset of the HD medialink didn't work.
Any tips or other suggestions?
I have the same issue however it worked fine on my OneX
swiftgs said:
When I try to play a youtube video using the youtube app on the Medialink HD it always shows unable to play content, unsupported file format. After this the medialink often crashes. Does anyone know if this is a common issue?
I use it with a HTC one on stock 4.2.2 and the medialink is running firmware 5.19.100.1. Tried already different HDMI cables and a different TV.
I also recognizes that the medialink is showing artifacts on still images (for example in the gallery app). A reset of the HD medialink didn't work.
Any tips or other suggestions?
Click to expand...
Click to collapse
I'm facing the same issue that youtube app hd or any quality videos they stop in between after 3 - 4 mins of playback! Which so much sucks .
However I feel the issue is with the phone due to many changes and battery saving options in 4.2.2 (talking about htc one x) , so I turned all off . Like power saver, sleep mode (this made a good change), wifi optimization . After all this off, I played a YouTube app hd video and it played good and smooth for 10 mins but still then stopped as maybe my battery got too low or its just the problem that will happen as this media link is made poor with hardware or software, not being properly checked or it needs another update so it gets fine for YouTube too .
Glad I got this media link for free . As its so frustrating because the reason I wanted it got lost and all other in phone operations mostly works fine, but I wanted it mainly for YouTube long videos like some shows, etc enjoyment on big screen as it should work good as anyways it asks for wifi internet, but such a shame htc!

[Q] Stock Galaxy Music Player stopps running

Hello,
I listen to some podcasts on my phone, and after upgrading to Kitkat, I found that if I pause playback and want to resume after a while, it resets from the beginning.
After some poking around, it seems that the player app and services close automatically after 2 minutes of inactivity. This did not happen on JB before the update.
I have tried using other music apps from the play store and they do not show this behavior and can resume playback normally.
Can I do something about this issue or is this built into the app or the OS. I like the stock player and rather not use a different app if I don't have to.
If it is relevant, I am running on stock firmware 4.4.2 (I9195XXUCNH5).

[Q] Sound stops working intermittently

T-mobile stock lollipop ROM
when I listen to music or play video it works for some time then suddenly sound stops working, when I close app and restart the app, it works fine for some time.
when I look at the player it's not frozen I can see the timer working and in the case of video, I can see the video fine just no sound.
it does not matter where the music/video is stored, it happens to files on both internal memory or MicroSD card.
it's gotten worse after lollipop update. it happened on kitkat rom but didn't happen frequently.
it's like it ran out of memory because, when I play music, it plays longer if I don't do web browsing. if i do web browsing, it stops working a lot sooner. but when I check memory usage, it says it got 1.3gb free.
anyone else have problem like this? and know solution?
Yes, I have the same problem ( LG G3 AT&T ) and the same temporary fixes. Headphone output however seems immune, or at least much less afflicted. No permanent solution found so far. Since stopping and restarting the audio source app (YouTube etc) is a temporary cure, I infer that this is a software, not a hardware, problem.

Question Can't play video files

Edit: I saw a solution of turning off Hey Google in another thread and that worked for the freezing issue
HOwever, I still can't playback recorded videos
and I discovered that after I try to playback a video, i can no longer record
Hey fam!
I just got this phone from eBay
It came with an unlocked bootloader running what appears to be a global rom, because it says it's an edge 30 and has play store and all that jazz
I'm having an issue where the sound/video will cut out or pause in apps though. It usually lasts about a second or so. Everything still works in the background, so it's not like the phone itself is freezing. For example, the slightly animated background in Apple Music keeps moving even when the sound cuts out.
Youtube videos have the sound and video hang constantly
Any tips on how to fix this, or should I just flash a chinese rom back to it?
Edit:
I just did a test with recorded content
I was able to record a video with no issues at all. Camera feed stayed stable the entire time. Trying to play it back, after about a second or two it hangs and errors out saying can't play video
Just in case anyone else is having issues
installing https://forum.xda-developers.com/t/convert-to-global-rom.4400275/post-86861259
fixed this for me. Phones works great now
Now I just need to figure out how to get/install updates since my bootloader is unlocked

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