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2 weeks and is broken!

2 weeks and is broken!
I had this thing for not more that 2 weeks and the speaker is broken
T-mobile is sending replacement tomorrow, but this is disappointing from HTC
Only this time i will put screen protector from day one.... the screen is not exactly scratch resistant.
If we add the battery performance andddd this is not exactly Desire

How'd you break it?

I work in mobile sales and deal with people like you on a daily basis, "i've only had it 2 weeks and its all scratched/part A broken/ its really slow/ battery life rubbish" I have had my desire for nearly 2 months with no scratches, the screen is as scratch resistant as most touch devices - as in don't stick it somewhere its gonna get scratched- pockets with keys - and you'll be fine. Try and remember how much these devices cost and treat them with respect. If your unfamiliar with Android/smartphones/computers then don't complain if it doesn't work as you'd expect as you have no knowledge or experience to base it on and have more than likely done something wrong, lastly battery life on all touch devices is poor when compared to older mobiles - WE ALL KNOW THIS BY NOW!! - learn how to use power management features and apps such as juice defender, be aware that lithium ion battery life will improve within the first month if used properly and finally if you don't know these things then USE GOOGLE FFS!! This is a forum for android general discussions not to pointlessly whine when you can't look after your own phone! END OF RANT
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It's all scratched up and broken after only two weeks? Unless you work in construction or something you REALLY need to learn how to treat your devices or stick to something more play school. It's an expensive high tech device, it's not a rubber coated brick. It's a small computer with a 3.7 inch GLASS screen... learn how to treat it.

CarpeDiemsNuts said:
Try and remember how much these devices cost and treat them with respect.
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This.
People are the same with laptops.. just because its portable it doesn't mean its not a fragile bit of modern tech.

Did I miss something in HTC's advertising? Where does it say its scratch resistant?
And you have had it 2 weeks, the battery should only just be starting to reach its peak performance.
I don't wish to appear cynical but all your statements point to the fact that you don't look after your phone and have limited knowledge about it, I'm not surprised your speaker has broken. Count yourself really lucky HTC are giving you a second chance.

Lol.. lucky their speaker broke, that sounds like a genuine fault.
I have to admit I think the speaker is of bad quality. Bloody built in obsolescence imo

Lucky you are getting a replacement.
Mine has dust under the screen, this is not something I could have done myself, not that amount of dust in that specific place after 2 weeks (I've had the phone longer but it's been there for 2 weeks).
T-Mobile wont do anything, even though the Nexus One has the same issue.

CarpeDiemsNuts said:
I work in mobile sales and deal with people like you on a daily basis, "i've only had it 2 weeks and its all scratched/part A broken/ its really slow/ battery life rubbish" I have had my desire for nearly 2 months with no scratches, the screen is as scratch resistant as most touch devices - as in don't stick it somewhere its gonna get scratched- pockets with keys - and you'll be fine. Try and remember how much these devices cost and treat them with respect. If your unfamiliar with Android/smartphones/computers then don't complain if it doesn't work as you'd expect as you have no knowledge or experience to base it on and have more than likely done something wrong, lastly battery life on all touch devices is poor when compared to older mobiles - WE ALL KNOW THIS BY NOW!! - learn how to use power management features and apps such as juice defender, be aware that lithium ion battery life will improve within the first month if used properly and finally if you don't know these things then USE GOOGLE FFS!! This is a forum for android general discussions not to pointlessly whine when you can't look after your own phone! END OF RANT
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Sent via the XDA Tapatalk App
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oursoul said:
This.
People are the same with laptops.. just because its portable it doesn't mean its not a fragile bit of modern tech.
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Whiterin said:
It's all scratched up and broken after only two weeks? Unless you work in construction or something you REALLY need to learn how to treat your devices or stick to something more play school. It's an expensive high tech device, it's not a rubber coated brick. It's a small computer with a 3.7 inch GLASS screen... learn how to treat it.
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Agreed to all.
I have had iPhones, HTC HD2, Hero etc and never scratched one of them. I don't use screen protectors or cases, I don't need them as I put the phones in my pocket without my keys in that pocket. My left one is for my phone, my right for everything else.
Unless you have had a dodgy unit that is made of plastic, I'd have to say its probably down to how you are storing it!
Good luck with your second one

Hmm interesting replies...
I was driving from work and my sat nav suddenly went muted ant that’s it. When i shake the device the speaker works on and off... so for me this is dodgy speaker
About the scratches... Its only one tiny scratch caused by my PLASTIC button on my pocket ...

Could be anything, a bit of sand in your pocket and you're screen is full of scratches. Pouch and screen protector all the way! Or pay around 400 euro's (directly or indirectly) and don't care what happens to those 400 euro's.
Anyway, there are always devices that can have some problems like a broken speaker or something.
Try reading a forum about whatever device, and there are always the same 'stories' like yours. Maybe it's because we're promised perfection which is impossible. But perhaps it's we all want to have perfection and don't know that's impossible anymore. But! There is a reason warranty exists... sometimes things break. No matter what product.

YOU HAVE BEEN WARNED - Zagg InvisibleShield HD

I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
I have a new Samsung Galaxy s3 and I am wondering what the difference is between the regular invisible shield and the HD. I bought the HD and have had it installed for about 4 days now. It is very smooth which I like, but my brother has a standard invisibleshield on his HTC Desire and although it is not quite as smooth, it does not show any scratches.
The InvisibleShield HD shows scratches quite easily. I applied very light pressure with my fingernail to the corner and there was an indent. It still has not gone away since 3 days. On my brothers device, there is no indent shown as all with the same amount of pressure from my fingernail.
It seems to be less durable and more prone to damage, yet a higher price.
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ZAGG
Thank you for contacting ZAGG, where we are Zealous About Great Gadgets! My name is Luis and I appreciate the opportunity to assist you.
Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD. It still has the original's ability to repair itself but it will take longer to do so. Furthermore, we normally recommend not to asses the quality of any invisibleSHIELD until after a couple of weeks from installation, if it was successful. This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way.
I would recommend to allow an extra week to determine whether or not your invisibleSHIELD will need to be replaced, which is very likely due to the curing procedure your invisibleSHIELD has endured. If so, you may place a warranty request to have a new one sent to you.
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ME
I don't really see with what the surface of the screen protector has to do with the adhesive. The indents left in the screen protector are from absolute minimal pressure. I don't see how you are charging a premium for this product when in 2 weeks the screen will look horrendous being covered in indents.
Making it thinner but HIGHLY susceptible to indents is a terrible idea. I have also looked online briefly and I'm not the only one with this issue with the HD.
Zagg is generally known with quality products but this is crazy. A SCREEN PROTECTOR that can't withstand the smallest of pressure/contact/impact. Can you imagine if someone uses a stylus on here? I it would look like an ice rink after a week of crowds skating on it.
This product was not well thought through and I hope it is either redesigned or not made any more. My brand new phone and screen protector looks like I've owned it for over a year. (and I baby my phones. They never share a pocket with anything else, always use a case) for I have no idea how these marks could have even managed to get on there with that being said. I know only one I made on purpose to test it and it's at the bottom away from the screen, but there are many other marks on the screen. I hope it's not the COTTON FIBRES from my pocket making them...
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ZAGG
I am sorry to hear that you feel this way. However, it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category. Different products are introduced to the market to satisfy different customers and provide a wider range of protection products. There will never be a "one-size-fits-all" product from any company.
To further elaborate on the adhesive part, if you were to remove part of the adhesive, you will see a noticeable line/scratch on the bottom (adhesive) side of the invisibleSHIELD because the adhesive has been removed/disturbed/stretched. As mentioned, the invisibleSHIELD is more vulnerable to damage while it is still drying.
We have also been selling the HD invisibleSHIELD for the iPhone 4/4S and iPad 3 (3rd Gen) with great success. In the iPad 3, it is not uncommon for customers to use fine stylus, such as the JOT stylus, which has a fine point.
I believe that the reason why you are not completely satisfied with the invisibleSHIELD you own is because you are comparing it to other products, as stated. However, if you are not happy with it, I would recommend seeking assistance from the retailer it was purchased from and inquiring about their return process.
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ME (latest)
First off I want to address your comment of "There will never be a "one-size-fits-all" product from any company. " I guess you have not heard of SGP? They Flex HD wet applicator is incredibly clear and smooth..and THIN. There are many products that are just as smooth and "glass-like" as the HD, without warping to the slightest contact. Also many other screen protector brands are excellent, from Rearth, to Ghost Armour, and on, and on.
Your interpretation seems to be that, there is no "one size fits all" because your new HD is very weak and you pretty much admitted that when you said, "Thank you for the purchase of the invisibleSHIELD. I'd like to confirm that the HD is a thinner than the original, which helps with the smoothness and clarity. However, due to the same fact, it does not absorb impact or scratches as well as the original invisibleSHIELD."
Also, this insults me even more when you tell me that, " it is unreasonable to compare different products and expect them to perform the same as others when they are in a different category"
I am surely not comparing products in a different category and I'm shocked to even see you write that... They ARE in the same category unless Zagg is magically creating their own category. It is in a wet application screen protector category. ACCORDING TO YOU though, the difference is that... its weaker... because its thinner.
That is even more interesting and let me tell you why.
Here is a link to ZAGGs post on THEIR website - http://www.zagg.com/community/blog/...-for-iphone-and-ipad-with-an-invisible-video/
Look familiar?
"We took the original invisibleSHIELD, improved the clarity, and added a glass-like surface."
Ive spent over an hour searching online through various sources and nowhere does it mention the fact that it does not absorb impact or scratches as well as the original IS. Yes the fact that is is thin is mentioned, but that fact alone should not lead someone to assume that this MORE EXPENSIVE and new product is any WEAKER than the original. If its weaker but clearer/smoother... it should be the same price!
ON SECOND HAND lets take a look at my box for the invisibleshield HD !
"THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
Wow, I may have just stepped on my own toes there, it does not even mention that it is thinner! Also in HUGE letters above that it says "THE ORIGINAL, MILITARY GRADE FILM NOW IN HD"
It says its the SAME FILM as the ORIGINAL, but with PREMIUM features (clarity, smoothness). This is misleading advertising at its best.
Keep in mind I purchased the shield based on reading the box in the store, and now after the fact I am searching online and still doesn't really help ZAGGs case.
What else does it say on the box? SCRATCH PROOF
It also mentions that if its ever damaged, it will be replaced for the life of the product. I think scratches/indents are considered damage and since my first email, this thing has nearly twice as many issues with it now.
I laugh at the same "nano-memory technology" on this packaging which is what you advertised on the original IS as well because NONE of the marks have gone away.
Also, interestingly enough, there is no mention of what you told me, "This is because the adhesive is still curing on to the surface of your phone and may be more prone do damage. If the adhesive is disturbed while it's drying, it will most likely stay that way."
Seriously? You dont mention that to the consumers? So this terrible screen protector will always look terrible now, You want us to leave the phone is a protective box for over a week allowing it to cure? That never happened with the original IS. This is the worst advertising for a product.
This is nothing against YOU because you did not manufacture or create the product packaging and advertising (that I know of), and you did shed some light on the misleading nature of this product for me, but don't tell me this is in a different category and that its not fair to compare to your original IS. Thats insulting my intelligence. I can read the packaging of the product sitting here in front of me that claims, again, ""THE invisibleSHIELD HD DELIVERS THE SAME PATENTED, AWARD-WINNING, AND VIRTUALLY INDESTRUCTIBLE PROTECTIVE FILM AS THE ORIGINAL PATENTED invisibleSHIELD, WITH PREMIUM FEATURES INCLUDING ADVANCED CLARITY AND A GLASS-LIKE SURFACE."
It CLEARLY says its the same, original film, but with added features. That would mean its in the same category, or if you want to play the category game, it would be in a premium category BASED ON THE PACKAGING AND ADVERTISING since it does not mention that it is weaker.
I was going to just return this to BestBuy and get them to refund the difference and just go with the original invisbleshield, but because of our correspondence which has made me look closer at the brand and its advertising for this product, I refuse to support this product. I will get a refund and purchase a better, wet protector applicator with glass like smoothness, military grade, great clarity, at a better price, and that will not indent like play-doh - and trust me, there are enough choices for this CATEGORY of screen protector on the market.
ps. this is not an isolated incidence, I have a friend who also purchased this and agrees with me.
pps. Your comment about your Apple products - if they have the same HD material that the Galaxy s3 has, I find it hard to believe that theirs arent weak as well. Although at the same time, people I know with Apple products dont really complain about any accessory they buy for them even when they break in the first week or have other faults.
I will be making these issues publicly known and voicing my displeasure with the brand and product.
Thank you and have a good day.
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Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?

Brosa said:
Well this is an interesting post I just read through the whole thing and I have an Inivsa HD on my SGS3 and I have loved it. I just tried to rape it with my fingernail and it rubbed right out so I don't know where your coming from but if that did happen it would be very frustrating indeed. Where did you buy it from by chance?
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I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?

I had one on my GS2 and it acted the same. Never buy from them again. Over priced and feel horrible.
Sent from my GT-I9300 using xda premium

wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.

pnda said:
wow you pretty much owned them. +++ for this
personally i think under normal usage you will never need a sreen protector. a tpu case is more than enough.
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Thanks for that comment, I just had to take some frustration out on them. Its not fair to compare their invisibleshield HD to their invisibleshield? haha... come on!
I just like to take the extra step to ensure that if anything sharp comes in contact with the screen, it will not damage it. I put screen protectors on the screens of my digital cameras too.

Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium

ScubaSteev said:
Well you should be a lawyer or soething,because you sounded very smart lol.
Id end up just telling them to fu** off and want my money back haha.
Sent from my SPH-D710 using xda premium
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Haha thanks a lot.
I will be getting my money back through Best Buy anyway, but I needed to say something to these guys about their misleading claims.
Who doesnt want a product that is as good as the original, PLUS smoother and clearer?
Well... if that was only the truth!

I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app

[x] said:
I'm not sure why you had such a bad experience, but I love Zagg products. I even have a Droid Razr Maxx with a Gorilla Glass screen with a Zagg InvisibleShield.
Sent from my SGH-I987 using xda app-developers app
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Those would be the original Invisibleshields. My brother has one on his HTC Desire and its great, but this HD one on the s3 is terrible.

Make a tl;dr for this?

Wond3r said:
I bought it from Best buy and even had them install it.
Because I had them install it, I have 30 days warranty on it, where they will just remove it and re-apply for me if anything is wrong with it.
I will be going and getting him to do that, and if it happens again, refund for me.
Maybe a bad batch came to Canada?
At least you can understand my frustration. It looks like I used a stylus on the shield, and I dont even own a stylus... lol
I thought everyone should know the unadvertised claims for the product at least! Its apparently thinner and weaker, and thats coming right from a Zagg employee!
EDIT: the fact that yours is fine actually frustrates me even more because he pretty much said that its perfectly normal that mine is dented. Which is clearly not true because yours is not. They cant admit a defect in even ONE film?
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Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.

Brosa said:
Honestly man the reliability of there sheilds from batch to batch is horrific. I work at Best Buy and every time I have to install a sheild I will go through at least 3 of them to find one without a defect. Sounds like an exaggeration but its the truth I write off more Invisasheilds than anything else and its not because of me boching the install its because of them seriously having a defect. Once you get a good one though they are pretty nice.
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The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?

I didn't read most of this thread, or even the OP, BUT, I had an evo lte for a few weeks with the new zagg on it, hated the screen protector. Exactly what OP says about scratches and indents staying indefinitely. After 2 weeks it just looked like crap.
Sent from my SPH-L710 using Tapatalk 2

Wond3r said:
The guy seemed like he did a good job, he did it right infront of me. So I guess I will try my luck on another one since I wont be paying.
They dont care that you go through that many? How much is Best Buys cost for 1 invisibleshield?
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No they don't care man they know that most of them are defective. The cost on the HD ones is around $6 if my memory serves me correctly its not bad but still we just send them bag to Zagg.

Very interesting to hear from a best buy guy I'd love to know what kind of defects you're talking about, and so I can look out for them when I go to get mine installed. I have a zagg booth in the mall near me, would you recommend that I get it done there, or at the best buy across the street?
Sent from my Samsung Galaxy S3 with XDA Premium

thanks for the heads up to the community. I think market is the cheapest thing to sell, rather than a good resolved product which delivers what it promises. it takes a good lot of effort to check and double check if they sold what they are saying, and i think you've done that for us regarding this brand~
ironically, bad marketing goes twice as far and three times as fast =)

Wond3r said:
I will post this in both Galaxy s3 sections because people need to know. This is a good read to know about their misleading advertising that their employee uncovered (unintentionally?) for me.
I am sorry I do not have any photos, because my camera just cant pick up the issues correctly...
I suggest to stay away from this product. It is not like the original invisibleshield.
It is very smooth, which is better than the original, but IT IS NOT DURABLE! The slightest pressure by my fingernail left an indent that has not gone away. I tried the same thing on my brother's original invisibleshield on his HTC Desire and it would not even leave an indent in the first place. If it flexed a little bit, it would heal itself right away.
My screen looks like I have been using the phone for 2 years! and I BABY the phone. Has always been in a case (which does not touch the screen), never shares my pocket with anything else, is face down in my pocket, hasnt been dropped yet (knock on wood) and have not bumped anything into the screen. I do not use a stylus.
I have had the protector on since June 27th and there are many indentations on the screen! It dents extremely easily and it does NOT HEAL.
I have been going back and forth with a Zagg employee in customer service and I will show the correspondence here, but I will remove his/her name.
ME
ZAGG
ME
ZAGG
ME (latest)
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I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!

Advantageous said:
I can attest to this gentleman's claim!
I bought the same product and had the exact same problem. The material is almost rubber like and gets indented extremely easily. I just thew mine away after a week. Dont buy!
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I take back all my previous claims the Invisasheild HD on the SGS3 is terrible. I am experiencing the exact same "skating rink" look and feel now after moderate use. I baby my phone like crazy and I get all of these marks on it that will not go away. My sheild was good for the first week as said but now it is like this. Not to mention I went through 3 Invisasheild HD's at my store to find this one and it turned out like this after 2 weeks. I have now gone to the Matt finish Anti-Smudge sheild and couldn't be happier. This is a real problem that Zagg has to look at. I will update with some pictures in a little here once I get my macro lens to work.
@GamerMYJ, the only advantage in my experience is BestBuy isn't afraid to go get another shield and write it off for you, well at least I'm not and it shouldn't be an exception at another store & I speak on behalf of my store in Canada.

I also have this problem my question is though if just the screen protector is damaged or is this actually also damaging my phone screen?

first fall to ground, the phone can't power on, bad quality LG

my phone (with a spigen hard case) fall to ground first time, the screen is fine, but I can't power on it anymore...
sent it to LG service, said need 3 days to check what's wrong..
my Nexus 5 fall to ground many times, and working well. and Nexus 5x just one... LG quality now is really bad.

Well, LG might say that user handling of devices nowadays it's very bad.

Hard cases suck for drops. They accept the drop instead of deflecting it like softer ones do. Just my opinion, buy a better case

hopesrequiem said:
Hard cases suck for drops. They accept the drop instead of deflecting it like softer ones do. Just my opinion, buy a better case
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my nexus 5 use spigen hard case too, it fall to ground many time when my son play it... but still working

ourfear said:
my nexus 5 use spigen hard case too, it fall to ground many time when my son play it... but still working
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You don't think anyone dropped their Nexus 5 and it broke too? It's just luck if it breaks or not, as with any phone in a drop.
My 5x fell onto tiled floor with no case or screen protector. Barely even a scuff on two of the corners. Good job LG!
BTW you shouldn't expect a case to help in a drop when it's not designed to help in a drop, isn't advertised to help in a drop, nor was it ever publicly tested in drop tests.
If a case doesn't have these things then it is for scratch protection, minor bumps, and aesthetics only. Don't be fooled by empty marketing promises. It's easy for any case or SP to type some words on their JPEGs "super resilient, shock and explosion proof, 9H hardness" but that doesn't mean it's true or was ever actually tested. They just want your money.

Couldn't the thread have been titled, "First unlucky drop and no power.." or something like that. Ya just gotta throw in the dig of "bad quality LG" as if it's their fault you dropped the phone. I just don't get all these threads that don't really ask questions so much as to get eyeballs on a negative depiction of a very capable phone. And I'm just as guilty, I read this crap.

Me too Bobby. I keep feeding the trolls. I can't help it. I feel bad for them.

Thing is it was happening in the 6P threads too. I had one for about a week until I realized it was just too large a device for me and I was definitely going to drop and break it due to the size and slippery back. "Super lag on the 6P", "awful camera", speakers terrible" things like that just the same as here. Some of them just Sammy fans and some iPhone heads but they came out of the woodwork. And same here, "5X-Hugely disappointed" over 45k views. I mean who goes on just to post something like that instead of taking the time to return the device and research another one? It just makes me wonder motivation.
Back on topic, I dropped my phone once and not a scratch. It was on the carpet, does that count?

The only thing lacking quality in this situation is your grip.

Mine survived a 4 foot drop to concrete.
Sent from my Nexus 5X using Tapatalk

bobby janow said:
I just don't get all these threads that don't really ask questions so much as to get eyeballs on a negative depiction of a very capable phone. And I'm just as guilty, I read this crap.
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hopesrequiem said:
Me too Bobby. I keep feeding the trolls. I can't help it.
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bobby janow said:
Some of them just Sammy fans and some iPhone heads but they came out of the woodwork. And same here, "5X-Hugely disappointed" over 45k views. I mean who goes on just to post something like that instead of taking the time to return the device and research another one? It just makes me wonder motivation.
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Me three.
I have to say -- I always try to assume the best in terms of motivation, and just chalk up someone's different experience to use case, app selection, etc. But my 5X is so fast, and multitasks so well, that I have to question motivation as well.

today LG called me ... said the mainboard damaged....
change a new mainboard is expensive, so I 'd better to buy a new one

ourfear said:
today LG called me ... said the mainboard damaged....
change a new mainboard is expensive, so I 'd better to buy a new one
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That, I'm sorry to hear. Somehow in this day and age they can make a phone almost indestructible. At least from a toilet drop and 5 feet onto cement.

my 5 fell into the grand canyon, I wonder if the screen broke. still rang but no one answered. sad. love my new 5X

Giving OnePlus one last shot. A few queries for you guys if you will.

Due to their "generous" 15 day return policy. ive decided to buy a Op5t 8gb black version. After being so frustrated with my OP5 I'm going to try the latest and greatest from OnePlus and see if it improves what i want the most from a smartphone. Some damn reception.
So I strongly beleive my OP5 has faulty antennae bands. One speed test I will have a 50mbps download 30 upload then the next test just seconds after will be .23mbps down and 0.01 upload. I have the feeling they short out or something. So i grabbed a friend who is on tmobile and asked him to constantly test alongside me to see if it was the area not just the phone. He constantly tested 50MBPS or better while i shifted from good to god awful. His dBm signal was always significantly better as well.
With that laid out I have questions about this device.
1. How's the telephony of this guy? Good reception? good signal? Are your data speeds always nearly capped out or as high as possible in peak times?
2. Is the battery good? I see the screen consumes some more energy than the 5 does mainly because it is larger. But is it really noticeably decreased?
3. Is the face unlock secure after all? It seems a bit too fast for its own good but does that actually mean it is secure in the end?
4. Are there wifi issues like the 5 had?
5. How is the camera upgrade? Is it really good, or just a "meh" upgrade? Or is it an upgrade at all?
Lastly: Might be my own experience, but I've never cracked a phone screen before but my OP5 is cracked and scratched to hell. I never set it down and I dont have diamonds in my pockets. Is this glass panel strong? Can it stand not having a case?

Overall Good Experience
First Oneplus phone for me, I came from the nexus line up(love stock android).
1) Haven't heard any complaints from the person I'm speaking to. No complaints on my side either (T-Mobile)
2) I can sometimes get a day and a half if its light use( some texts and calls), medium use I'll probably have ~20% battery left by the end of my day. Dash charge is amazing
3) If I close my eyes or 1 eye it won't unlock, only tried 1 picture of me and it didn't unlock, and it seems like it has to have vision of at least half of your face.
You don't have to use face unlock if you don't trust it.
4) No 4g/wifi problems so far, I ran a few speed test I consistently got around 35-40 Mb (Wifi)
5) No sorry no experience with the 5, I don't pictures often, but not problem with the pictures so far.
The 5t comes with a plastic screen protector on already and a translucent case.
Hope I helped.

Thanks for the input. I was leaning toward the pixel 2 or the xperia xz1 compact. I kinda wanted a smaller phone but i had a coupon for the op5t and i felt like i should try it and return it if i dont like it. Im used to oneplus devices anf enjoy their features but on every oneplus device ive had the cell radio is pathetic. Budget phones get better signal than mine in the same area.

OcazPrime said:
Lastly: Might be my own experience, but I've never cracked a phone screen before but my OP5 is cracked and scratched to hell. I never set it down and I dont have diamonds in my pockets. Is this glass panel strong? Can it stand not having a case?
Click to expand...
Click to collapse
I also had the OP5 and, just as on the 5t, it comes delivered with a plastic screenprotector on it. I heard more people complaining about scratches on their screen but these scratches were always on this screenprotector, not on the actual screen. You hardly notice it. Did you remove it?
Sent from my ONEPLUS A5010 using Tapatalk

rmaathuis said:
I also had the OP5 and, just as on the 5t, it comes delivered with a plastic screenprotector on it. I heard more people complaining about scratches on their screen but these scratches were always on this screenprotector, not on the actual screen. You hardly notice it. Did you remove it?
Sent from my ONEPLUS A5010 using Tapatalk
Click to expand...
Click to collapse
sadly yes. Im really not a fan of the glass on this thing. I removed that plastic after the first week when it got enough fingernail scratches on it.

https://www.youtube.com/watch?v=qv9Gt38LOKQ
Seems to be rather durable. I personally love the screen, it has a great feeling to it. Although I don't know what plastic screen protector you're talking about though - mine came without one (like Jerrys in the video did too).

SilverSurger said:
Seems to be rather durable. I personally love the screen, it has a great feeling to it. Although I don't know what plastic screen protector you're talking about though - mine came without one (like Jerrys in the video did too).
Click to expand...
Click to collapse
Jerry clearly peels his off. They all come with a pre applied screen protector

SilverSurger said:
https://www.youtube.com/watch?v=qv9Gt38LOKQ
Seems to be rather durable. I personally love the screen, it has a great feeling to it. Although I don't know what plastic screen protector you're talking about though - mine came without one (like Jerrys in the video did too).
Click to expand...
Click to collapse
Indeed you can see him clearly remove it from the phone at 37seconds
Sent from my ONEPLUS A5010 using Tapatalk

Wups, completely missed that part - my bad.
I also pulled off mine directly as it seems, I kept it in the box. Excitement killed my memory apparently.

Note 5 Pro - Does it bends?

Hello Everyone.
I just noticed mine one week old Note 5 Pro is curved. Does your phones bends too?
I hope they don't.

mine is to bend within 10 days of buying
Mentu12 said:
Hello Everyone.
I just noticed mine one week old Note 5 Pro is curved. Does your phones bends too?
I hope they don't.
Click to expand...
Click to collapse
mine is too bend in 10 days after buying, what to do now.

its known problem on all xiaomi's aluminium back phones , all my previous xiaomi's metal back phones are bended!
try not to put it in a pocket or any pressure .

exchange
lawong said:
its known problem on all xiaomi's aluminium back phones , all my previous xiaomi's metal back phones are bended!
try not to put it in a pocket or any pressure .
Click to expand...
Click to collapse
Thanks for replying, now what to do will they replace my phone, did they replaced your because its been only 10 days i purchased it.

Mohitsoh said:
Thanks for replying, now what to do will they replace my phone, did they replaced your because its been only 10 days i purchased it.
Click to expand...
Click to collapse
sorry sir i dnt know about that because i nvr sent for warrnty on all my prvious phone .
in here at my state/country , warranty claim will take month to be settle and i didnt have the patient to wait for that ,as long the phone functioning good so i just keep using it .

Use a case

Well with specific amount of pressure every aluminium phone is going to bend. That's how aluminium works guys. It's not Xiaomi specific. iPhones bend too even with pressure applied using bare hands. If you don't want your device to be bent then use it carefully. Apply a case. Don't sit on it or probably stop thinking that you bought an explosion proof phone. Simple logic. If it's aluminium its destined to be bent if you apply pressure. So keep your phone safe.

the replacement shells are like 17 shipped, its not end of the world even if it did bend, but yeah a case a no skinny jeans goes a long way.

RockStar8 said:
Well with specific amount of pressure every aluminium phone is going to bend. That's how aluminium works guys. It's not Xiaomi specific. iPhones bend too even with pressure applied using bare hands. If you don't want your device to be bent then use it carefully. Apply a case. Don't sit on it or probably stop thinking that you bought an explosion proof phone. Simple logic. If it's aluminium its destined to be bent if you apply pressure. So keep your phone safe.
Click to expand...
Click to collapse
Mine appears to be bent after ~2 hours of being in my front pocket, with a case. It was either bent out of the box, or Xiaomi is using the cheapest aluminum available. I've never bent or damaged a phone in any way. My iPhone 6s plus is perfect, without the slightest bend, and I've used it caseless for three years. So, yeah, it appears to be a Xiaomi specific problem. If a phone is so fragile you can't even put it in your front pocket, then it's hot garbage.

I read the topic as "Does it blends", I thought it will be a new episode of "will it blend?"

m4tt94 said:
Mine appears to be bent after ~2 hours of being in my front pocket, with a case. It was either bent out of the box, or Xiaomi is using the cheapest aluminum available. I've never bent or damaged a phone in any way. My iPhone 6s plus is perfect, without the slightest bend, and I've used it caseless for three years. So, yeah, it appears to be a Xiaomi specific problem. If a phone is so fragile you can't even put it in your front pocket, then it's hot garbage.
Click to expand...
Click to collapse
well i can surely said that xiaomi built quality are red hot garbage , i have been using lots of xiaomi variant and most of them suffer from bending issue. its really annoying i cant even put it in my pocket to make sure its not bended.

m4tt94 said:
Mine appears to be bent after ~2 hours of being in my front pocket, with a case. It was either bent out of the box, or Xiaomi is using the cheapest aluminum available. I've never bent or damaged a phone in any way. My iPhone 6s plus is perfect, without the slightest bend, and I've used it caseless for three years. So, yeah, it appears to be a Xiaomi specific problem. If a phone is so fragile you can't even put it in your front pocket, then it's hot garbage.
Click to expand...
Click to collapse
Yeah, phone is so fragile it bends in front pocket.. dont make me laugh. Phone is just fine, this video proves it, as it performs just about same as other devices in this bend test. If its bent, its your fault, not xiaomi.

Incogn said:
Yeah, phone is so fragile it bends in front pocket.. dont make me laugh. Phone is just fine, this video proves it, as it performs just about same as other devices in this bend test. If its bent, its your fault, not xiaomi.
Click to expand...
Click to collapse
I've too seen that video, before buying the device, as I knew many other Xiaomis were extremely fragile, like the A1 or the RN4. Asking other users around, it appears that some RN5 are slightly bent out of the box. Even the display unit at a local store is. This is rubbish, I'm returning it, and never buying a Xiaomi phone again. You get what you pay for, I guess. Also, this community is toxic and full of fanboys that can't admit their device is not perfect. If it's bent it's the shoddy build quality's fault, not mine. All my devices are in pristine condition after years of use.

m4tt94 said:
I've too seen that video, before buying the device, as I knew many other Xiaomis were extremely fragile, like the A1 or the RN4. Asking other users around, it appears that some RN5 are slightly bent out of the box. Even the display unit at a local store is. This is rubbish, I'm returning it, and never buying a Xiaomi phone again. You get what you pay for, I guess. Also, this community is toxic and full of fanboys that can't admit their device is not perfect. If it's bent it's the shoddy build quality's fault, not mine. All my devices are in pristine condition after years of use.
Click to expand...
Click to collapse
Nothing IS perfect!

It's my first Xiaomi, so I'm far away to be a fan boy and I'm not involved in the community. But for using the smartphone for almost two months, I think it's pretty well made and solid. As most of phones it's not a tank but I'm not very gentle with it, I use the protection wich came in the package and for the moment I have nothing to complain. It felt down twice and no damage to declare.
So in my opinion it's a solid phone.
ɹnɯ nɐ spǝıd sǝl ʇuɐsıɐɟ uǝ 'ʞlɐʇɐdɐ⊥ ʇuɐsılıʇn uǝ ϛ ǝʇoN ıɯpǝᴚ uoɯ ǝp éʎoʌuƎ

m4tt94 said:
Mine appears to be bent after ~2 hours of being in my front pocket, with a case. It was either bent out of the box, or Xiaomi is using the cheapest aluminum available. I've never bent or damaged a phone in any way. My iPhone 6s plus is perfect, without the slightest bend, and I've used it caseless for three years. So, yeah, it appears to be a Xiaomi specific problem. If a phone is so fragile you can't even put it in your front pocket, then it's hot garbage.
Click to expand...
Click to collapse
Are U really compare an iPhone to a Xiaomi?
Stop it Please. My RN5P is flawless. I usually inline skateing, fell lot with phone in my hand, still perfect for this price.

Homlok said:
Are U really compare an iPhone to a Xiaomi?
Stop it Please. My RN5P is flawless. I usually inline skateing, fell lot with phone in my hand, still perfect for this price.
Click to expand...
Click to collapse
This phone is anything but flawless. Apparently many Xiaomis are slightly bent out of the box, and that's definitely a symptom of bad quality control. Luckily I returned the RN5p and go a discounted Honor Play for only 15€ more. Night and day difference in build quality.

m4tt94 said:
This phone is anything but flawless. Apparently many Xiaomis are slightly bent out of the box, and that's definitely a symptom of bad quality control. Luckily I returned the RN5p and go a discounted Honor Play for only 15€ more. Night and day difference in build quality.
Click to expand...
Click to collapse
Apparently, i would like you to give me atleast 1 source for this "bent out of box" claim. Because this is first time im hearing it. And Honor Play starts at 240 euros, where as redmi note 5 starts at 130 euros, so you are comparing apples to oranges here... Budget vs middle tier.

Incogn said:
Apparently, i would like you to give me atleast 1 source for this "bent out of box" claim. Because this is first time im hearing it. And Honor Play starts at 240 euros, where as redmi note 5 starts at 130 euros, so you are comparing apples to oranges here... Budget vs middle tier.
Click to expand...
Click to collapse
It cannot have bent inside my pocket, with so little time and pressure. The model on display at a local mall is also slightly bent, and users on a reddit tread on r/xiaomi confirmed that other models (A1, A2 lite RN4) appear to have bent either out of the box or without any pressure. In 10 years of using smartphones I've never had to worry about them just bending in my pocket. So, it either was like that out of the box, or they're using soda can-grade aluminium.
Anyway you're comparing the price of an imported from china (so, no warranty at all, and china ROM) in a 3gb of ram edition, to the price of a phone sold locally with a decent warranty of 2 years. The RN5p with 4GB of ram is 199€ here, I've paid my Honor Play 216€ during a sale.

Just take it , most of xiaomi phone suffer from bending issue , they have worst build quality in their product ,i have been a fans of xiaomi product and have been using their product for a long2 time , this bending problem started when they release redmi note 3 or to simplify it when their started to using aluminium material on their phone body parts.