Fingerprint sensor not working after reformatting phone - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hi guys, I have this Fingerprint sensor problem.
My fingerprint sensor stopped working after I did a reformat on my phone but before I did reformat, it was working fine. I was on MM before reformat. There's still the Fingerprint option in the Security but I can't register my prints on it, phone doesn't vibrate too.
Can someone please help me with my problem?

how did you update?
if its flashtool then what country frimware you downloaded?
as in US firmare finger print sensor is disabled

YasuHamed said:
how did you update?
if its flashtool then what country frimware you downloaded?
as in US firmare finger print sensor is disabled
Click to expand...
Click to collapse
I downloaded Firmware from Xperifirm - MM Customised CH (Switzerland), but not working. I also tried downgrading to Lolipop Customised UK version but still no luck. Now I'm just trying to update it via Software Update of the Phone but I doubt that I'll get the sensors working again.

You Could Just Return Phone back And Could Get Brand New One But After Flashing And Stuff... Phone Is All Yours Now

Related

Please help-lg g3 imei check sw dont work

After ota update via usb with V20d-eur-xxx on v20e-eur-xxx can no longer via imei check your firmware version.
The phone is manufactured in Hungary, located in Serbia, and not sim lock.
With the old version v10e-eur-hp I update softvare with lg flash tool and everything was nice ok.Telefon and now works just do not understand why I can no longer get when I enter imei stock firmware version.
Updates before he was Suffix: A6HUTN ,and now is A6PSTN.
For now there are no bugs in the work, but to call it a small Bags is that when I enter the mobile Networks menu loaded 3-4 sec, and this happens after update V20A. Why?
So, do you have any problems with phone or ?
It is normal to take few seconds to open network menu. I have that also.
DelBoy said:
So, do you have any problems with phone or ?
It is normal to take few seconds to open network menu. I have that also.
Click to expand...
Click to collapse
I have no problem with the phone, but I'm interested in why I can no longer unlock through to check the latest version of firmware.
That someone help me? :crying::crying::crying:
I found that my current suffix a6ps from macedonia, and before that was a6hu and that is because the phone is manufactured in Hungary.
Why does it happen and why sites like: devtester, lg-firmware-rom, lg-phone-firmware report IMEI is not valid or no firmware for my IMEI ????:crying:

No digital print after change jack plug

Hello everyone,
Recently I had a worry with my Jack plug which was faulty. I go to my repairman who replaces me without worries, but when restarting the phone the digital recognition has disappeared. Yet only the Jack plug was changed, no other components were hit.
I updated the phone, flashed the rom under several custom firmware but nothing changes.
Unable to warranty it because the phone has been opened.
Nothing in the settings and no idea what happened.
Since that day I no longer have fingerprint technology. I say that when I restarted the phone I had the message "Fingerprint material unavailable" while it was working a few minutes before.
Thanks for the help or the information provided because I am totally lost.
Can you tell about the model number and firmware version?
If you are aware of that u have unlocked the bootloader then u have to flash a kernel with drm fix found in the below link
https://forum.xda-developers.com/z5-premium/general/firmware-32-3-0-372-certified-android-7-t3537948
Choose kernel to match the model and firmware version.
Hope it will fix the problem
debbuger said:
Can you tell about the model number and firmware version?
If you are aware of that u have unlocked the bootloader then u have to flash a kernel with drm fix found in the below link
https://forum.xda-developers.com/z5-premium/general/firmware-32-3-0-372-certified-android-7-t3537948
Choose kernel to match the model and firmware version.
Hope it will fix the problem
Click to expand...
Click to collapse
It's a Sony Z5 Premium Dual sim E6833, Firmware 7.1.1 rooted
I will try to flash the kernel with the link, i come back soon

Sensors missing! Please help!

Hello so I unlocked bootloader and rooted the phone successfully, then phone got bricked while trying something..I downloaded a raw firmware file and flashed it as suggested in XDA's unbrick thread..phone working fine..but only 2 sensors work.. light and proximity cpu z also shows only these two sensors. Please help
You should flash another frimware, try download old frimware

[GUIDE] Flashing XQ-AT51 Firmware on XQ-AT52 Device

Disclaimer: I am not responsible for any bricks/ issues you may encounter following this guide. Although, I will do my best to try to help you if something were to go wrong.
MAKE SURE OEM UNLOCK IS ENABLED UNDER DEV SETTINGS BEFORE YOU DO ANYTHING BELOW
Update 2: 3/11/2021 : I see maybe deleting the .ta files may help avoid soft bricking, feel free to try it I have not personally tested yet to see if it works.
Update#3 3/13/2021 : If you are following this guide recently make sure you update to Android 11 first! Do not do any updates after the first one to Android 11! Then the flashing should work just fine. Tested and verified this on Taiwan XQ-AT52 to 51 firmware
Hello, I've managed to successfully flash AT51 firmware on my AT52 without issue using Newflasher.
Step 1 download = the US firmware/ whatever region is needed for you and new flasher/ the sony xperia drivers needed to flash the firmware to your device. Extract it to your desktop. Install the Xperia driver from newflasher if you need to/ haven't yet. Newflasher needs to be extracted into the same folder where the firmware files are that you downloaded from Xperifirm. This step is crucial!
Step 2 : Power off your Xperia and put it in flash mode by pressing down on the volume and connecting it to your PC via usb. (Do not use the USB C cable that came with the phone use a different one if you have one) You'll know it is in flashmode if the notification LED turned green and the screen remains off.
Step 3 : Open newflasher.exe
Step 4: type n then press enter
Step 5: type n again and press enter
Step 6 : This is when you should get to the flashing stage. Press Y and enter to everything you are prompted to. type y for yes to. This for me resulted in a successful conversion over to AT51.
Step 7: Once everything is done and it says you are safe to disconnect your phone please do so and then press and hold your power button until the phone boots up.
At this point you should have a fully working AT51 firmware!
Bare with me as I"m working on getting developer access for androidfilehost and will upload the files asap. In the meantime you can download newflasher and the firmware files yourself using Xperifirm if you don't wanna wait for me to upload.
Xperifirm: https://forum.xda-developers.com/cr...xperifirm-xperia-firmware-downloader-t2834142
Newflasher: https://forum.xda-developers.com/cr...gress-newflasher-xperia-command-line-t3619426
Can you please help? I followed and i got a corrupted message and power off in 5 second.
I tried xperia companion, failed.
I tried to reflash newflasher with original firmware again, failed.
Please help.
tiunilohmu said:
Can you please help? I followed and i got a corrupted message and power off in 5 second.
I tried xperia companion, failed.
I tried to reflash newflasher with original firmware again, failed.
Please help.
Click to expand...
Click to collapse
Can you tell me the model of your xperia phone? If you can still get it into flash mode when the notification LED turns green you may still be able to recover it.
Hi, I finally managed to restore it. I have to remove all the ta files to flash it, then it booted up.
Thanks for your respond.
my device is corrupted please help
blegs said:
my device is corrupted please help
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Click to collapse
what did you do to corrupt it?
Lennyuk said:
what did you do to corrupt it?
Click to expand...
Click to collapse
I have using newflasher
After using 3 time xperia companion it work normal again
Hi, I didn't find this thread until after I made an attempt at flashing the device. I followed the instructions from the link below and ended up with the device saying it's corrupted.
https://www.xperiablog.net/2018/01/...-firmware-for-xperia-xz-premium-xz1-and-more/
I tried redownloading newflasher as well as redownloading the firmware I wanted as well as a new cable and that did not help. I reflashed it with this procedure listed above and it did not help.
Xperia companion won't let me do anything because it says the device is locked even though the device was not locked and there doesn't appear to be a way to unlock it. edited to add that I did get xperia companion to repair it successfully
edit again to advise I succeeded only after doing n and enter a third time then hitting y and enter for the final flashing step and that was successful in getting it updated correctly
Would it work to unlock my phone
Thanks for the guide!
Can I ask few questions please?
First is do I need to have my bootloader unlocked? I enabled OEM unlock setting in developer settings but that is only one thing I did.
And the second one is could this flash unlock my phone?
I am in this situation where my AT51 won't work with other sims except for Vodafone. UK.
I stayed with them for 30 days, (required time frame to get your phone unlocked) requested unlock code and it has been more than 10 working days but still have not received the code.
So today I did some searching online and found the service code to check if my phone is locked to a network and to my surprise it says it's not. So I am guessing that they have limited my phone to using only their sim through some other means andnot buy locking my modem. But this is ofc just a guess.
I kept chatting with the customer support and he keeps saying wait for the code which I do not believe is going to come, they have to unlock it on their end. But I am not sure about that. I don't think they are sure either..
Basically I'll wait fem more days maybe they will unlock it but if they won't when I am thinking maybe my modem is not locked and I could unlock it by flashing different ROM?
Or do you think this won't work?
Sorry for a rambling post. Looking forward to your reply. Thanks!
Mazvydelis said:
Thanks for the guide!
Can I ask few questions please?
First is do I need to have my bootloader unlocked? I enabled OEM unlock setting in developer settings but that is only one thing I did.
And the second one is could this flash unlock my phone?
I am in this situation where my AT51 won't work with other sims except for Vodafone. UK.
I stayed with them for 30 days, (required time frame to get your phone unlocked) requested unlock code and it has been more than 10 working days but still have not received the code.
So today I did some searching online and found the service code to check if my phone is locked to a network and to my surprise it says it's not. So I am guessing that they have limited my phone to using only their sim through some other means andnot buy locking my modem. But this is ofc just a guess.
I kept chatting with the customer support and he keeps saying wait for the code which I do not believe is going to come, they have to unlock it on their end. But I am not sure about that. I don't think they are sure either..
Basically I'll wait fem more days maybe they will unlock it but if they won't when I am thinking maybe my modem is not locked and I could unlock it by flashing different ROM?
Or do you think this won't work?
Sorry for a rambling post. Looking forward to your reply. Thanks!
Click to expand...
Click to collapse
You do not need the bootloader unlocked as you are flashing official firmware.
Anyone know if you can flash a XQ-AT52 to a XQ-AT51 and then back to the XQ-AT52 firmware?
Sent from my XQ-AT52 using Tapatalk
I know this thread is a few months old at this point but I'm really struggling to flash to XQ-AT51. I've successfully flashed from XQ-AT52 Hong Kong (my original firmware) to the Taiwan version which is slightly better because of the messaging compatibility but I really want to get the US version. I have tried at least 20 times over the course of a full day and I have not been able to flash the US firmware without getting an error saying "Your device is corrupt It can't be trusted and will not boot" every time. I have repaired it back to the Hong Kong firmware (back when that was the one I had) and to the Taiwan version once I had that installed. But I have never gotten the US firmware to take without the "Device is corrupt" error.
My phone is the Sony xperia 1 mark 2 running the then default XQ-AT52 Hong Kong, and now running the default XQ-AT52 Taiwan. I've been trying to flash to XQ-AT51 US. I've been using newflasher v39 and the US firmware downloaded for xperifirm v 5.5.0.
So I was able to flash from the hong kong version to the Taiwan version and back with no issues at all. But I'm still unable to flash to the US version without the "Your device is corrupt It can't be trusted and will not boot" error that seems to happen every single time I try to install the US firmware.
Can someone make me a favor and can upload the latest ftf of Android 10 for the Xperia 1ii Single SIM?
ProjectBlitz said:
So I was able to flash from the hong kong version to the Taiwan version and back with no issues at all. But I'm still unable to flash to the US version without the "Your device is corrupt It can't be trusted and will not boot" error that seems to happen every single time I try to install the US firmware.
Click to expand...
Click to collapse
The 1 II has downgrade protection, so as long as the firmware version of the US version isn't the same or newer than the highest version you've ever used you're gonna get the corruption error.
What you could try is flashing the newer EU version and then flashing only the older US customisation image. That's what I did for a while since US firmware was older than EU firmware, and it worked. Not sure if it'll work with Android 11.
ProjectBlitz said:
I know this thread is a few months old at this point but I'm really struggling to flash to XQ-AT51. I've successfully flashed from XQ-AT52 Hong Kong (my original firmware) to the Taiwan version which is slightly better because of the messaging compatibility but I really want to get the US version. I have tried at least 20 times over the course of a full day and I have not been able to flash the US firmware without getting an error saying "Your device is corrupt It can't be trusted and will not boot" every time. I have repaired it back to the Hong Kong firmware (back when that was the one I had) and to the Taiwan version once I had that installed. But I have never gotten the US firmware to take without the "Device is corrupt" error.
My phone is the Sony xperia 1 mark 2 running the then default XQ-AT52 Hong Kong, and now running the default XQ-AT52 Taiwan. I've been trying to flash to XQ-AT51 US. I've been using newflasher v39 and the US firmware downloaded for xperifirm v 5.5.0.
Click to expand...
Click to collapse
im in the us and was looking to the 256gb version (i think its taiwan). is the hong kong or taiwan version missing anything? or is the only reason to flash to US to get better coverage with us carriers?
GreeleyXda said:
im in the us and was looking to the 256gb version (i think its taiwan). is the hong kong or taiwan version missing anything? or is the only reason to flash to US to get better coverage with us carriers?
Click to expand...
Click to collapse
It's for better coverage and for VoLTE and Wi-Fi calling support. Also if you get a HK one with Android 11 you will be unable to flash the US firmware, because it is still on Android 10; and the phone has anti-rollback protection.
it arrived on 10 still, but its bugging me to update.
THISISINSANE said:
It's for better coverage and for VoLTE and Wi-Fi calling support. Also if you get a HK one with Android 11 you will be unable to flash the US firmware, because it is still on Android 10; and the phone has anti-rollback protection.
Click to expand...
Click to collapse
This isn't the case now since the US models have Android 11 too now
Can anyone confirm that this process has to be done using USB 2.x? I've read in a separate post that newflasher isn't compatible with USB 3.x, which is currently what all my computer use. Also, should I be using the newest version newflasher?
EDIT: Tried on USB 2.0 and it worked perfectly.

need help Security Error: This phone has been flashed with an unauthorized software.

S6 edge SM-925T t-mobile usa
I have tried to flash it twice with stock firmware but still no luck
weird part is, this happen about 3 month AFTER I flash it with firmware I got from here, is it possible android auto update cause this?
please help, I just want to unlock the phone so I could use my sim card.
screenshot : imgur.com/a/4X3LLVA

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