Viber constantly crashes - HTC Desire Eye

Hi all,
Since yesterday, my Viber constantly crashes. It openes for like 2-3 seconds, and then it force closes.
So far, I've tried restarting the phone, moving app to SD card, uninstalling and installing, downgrading to previous version, but no luck.
So I'm running latest Viber app, there are also no software updates for ROM (I'm running original ROM, phone is not rooted.)
When I go to running apps in developer options, it just says restarting, 0 processes and 2 services (voipService and AccountAuthenticatorService).
Also, when I go to settings, where is no Viber account to sync, I try to add it, but the account is not there.
I did not install any new apps recently.
I've created issue for Viber support, but honestly it looks that they are reaaaaly slow.
Does anybody have any idea, what is causing this, and how to fix it?
Thx,
Predrag

Related

[Q] Apps not syncing!

My Problem:
All was working fine but after some time (maybe one thing caused it) my unit began not syncing all Apps automatically. it started with Facebook, then email, then a parcel tracking App.
I now have to manually sync the App to get the new data on my phone. Automatically he does only update SOME Apps / tasks now.
For Expample, he does update 1 of my 3 pop mail accounts automatically but the other 2 are only updated when I click on update manually (settings are 30 min on all 3).
I tried delete and enter the account, Deleting the regarding App and reinstalling (e.g. facebook), Deactivate and reactivate the autosync feature, restarting between it and so on.... Nothing works but reinstalling the phone from Scratch.
I had the normal HTC Rom on my phone earlier, now using the Revolution ROM. This issue is NOT Rom related since it came up with both roms!
What might be the reason? What can I do to fix that? Is there a Cace to clear or any Sync Data that I can try to reset?
Any Idea what might cause this and how to fix?
Well , I think it's rom related.. My apps also just get synced with RCMIX Runny.. On all the other roms i won't get a sync..
But I had the same issue before with the standard HTC rom before I even rooted it, so I doubt that.
Any Idea what service is doing the sync action for all the apps? I would like to try deleting the cache of it as well as the data and see if this helps but I can't find what service does this so I can't try this solution.
Nobody able to help? Please!

android.process.acore has stopped

I have a Verizon LG G3 running stock/rooted 4.4.2.
Today, for the 2nd time, I started receiving the unfortunately, the android.process.acore has stopped error It pretty much just constantly pops up, non stop.
Last time a few months back, I fixed it with a factory reset (annoying).
Today, it started again. I tried clearing contacts and contacts storage and google service framework, but none of that helped.
Wound up doing another factory reset.
This time, it was working fine until I added an exchange account to sync calendar and email and then I started getting the error again. I don't think that was the trigger though because of what else I figured out.
It appears as if I uninstall facebook, the error goes away. I tried uninstalling facebook, clearing contacts and contacts storage and then reinstalling, but it starts again once it gets reinstalled.
I've done this back and forth enough times now that it's clearly being caused by the facebook install. It starts as soon as I log into facebook after I install it.
I guess at least it's nice to know I can uninstall facebook and I'm good, but I want to use the facebook app still.
So now what?
I have the same problem but it's with WeChat.
Here's something you can try.
I went into Phone --> Settings and select only to display contacts from Gmail. It stopped error.

Crashing system apps

Not sure what has happened (there haven't been any OTA updates), but my device crashes anytime I open things like Phone, Messenger, Contacts, and a few apps that integrate with those services and some that do not. I am on official with no root and changed nothing since my last time using it. Is anyone else having these random issues? Really not wanting to factory reset this thing.
My Fire Phone has the same issue. It start doing it a few weeks ago. It seemed like it was only apps that have some relationship to Contact data. WhatsApp, all contact apps, all phone apps, dialer apps, etc.
I ended up reseting the phone and starting from scratch. The issue seemed to be fixed. Today I use the phone in the morning, and it was fine. I pick it up to use some hours later, and the default launcher (Arrow Launcher) would crash every two seconds. I had to uninstall it from the OS Settings, and then pick another launcher. The other launchers are fine, but it was back to the same old story... opening any app that has a relationship to contacts data crashes.
Did you ever find a solution or a cause?
I never found a solution. My phone is sitting on my desk waiting to be used again. I thought that I would for sure be able to reinstall a non-damaged APK for the contacts application on the fire phone, but I haven't found a way. There has to be a way of fixing this issue without doing a clean install.
How to fix Crashing System Apps on your Amazon Fire Phone
I figured out how to fix this issue with the help of the amazon customer support team. I created a short video on youtube which should be able to help. Video can be found by googling "How to fix Crashing System Apps on your Amazon Fire Phone" or by copying and pasting the following link without quotes "bit.ly/2vSKcYn"
AndroidWelcome said:
My Fire Phone has the same issue. It start doing it a few weeks ago. It seemed like it was only apps that have some relationship to Contact data. WhatsApp, all contact apps, all phone apps, dialer apps, etc.
I ended up reseting the phone and starting from scratch. The issue seemed to be fixed. Today I use the phone in the morning, and it was fine. I pick it up to use some hours later, and the default launcher (Arrow Launcher) would crash every two seconds. I had to uninstall it from the OS Settings, and then pick another launcher. The other launchers are fine, but it was back to the same old story... opening any app that has a relationship to contacts data crashes.
Did you ever find a solution or a cause?
Click to expand...
Click to collapse
I figured out how to fix this issue with the help of the amazon customer support team. I created a short video on youtube which should be able to help. Video can be found by googling "How to fix Crashing System Apps on your Amazon Fire Phone" or by copying and pasting the following link without quotes "bit.ly/2vSKcYn"
In the settings menu in manage applications switch to all applications and look for content management services application. Open ot and clear the cache and the data. I think the problem will be solved.
Found a solution ??
Ztcc said:
Not sure what has happened (there haven't been any OTA updates), but my device crashes anytime I open things like Phone, Messenger, Contacts, and a few apps that integrate with those services and some that do not. I am on official with no root and changed nothing since my last time using it. Is anyone else having these random issues? Really not wanting to factory reset this thing.
Click to expand...
Click to collapse
Dear... I had same issue....
But finally I have found a crazy solution.... that is "uninstall all Fire Phone Updates" and at the end clear and clear data and force stop " content management services"
Hold power button for at least 40 sec.... after rebooting you phone gonna be fixed...
Sorry for bad English....?
100% smoothly working... let's kick the problems???
Doesn't work. I'm having the exact same issue. Tried all solutions here but they did not work. On the last solution though, how do you uninstall all fire phone updates?? Thanks!
Anyhuman86 said:
Doesn't work. I'm having the exact same issue. Tried all solutions here but they did not work. On the last solution though, how do you uninstall all fire phone updates?? Thanks!
Click to expand...
Click to collapse
Dude.. Simply go the settings . Click on application then manage applications, select filter "downloaded".. then you will see system downloaded applications... click on every single system app nd uninstall updates... After all, being system uninstalled updates, again chose filter to "All" then search for "content management services" click on it... do clear cache, clear data, and force stop... now hold power+vol down button for at least 40 seconds... problem fixed
That fix didn't work for me. Anyone else have any ideas?
Maybe it is DIGITS? or iCloud sync?
I had the same problem, and the instructions above did not fix the situation for me, either, at least after just a couple of tries. However, I have 2 Fire Phones, and the other one was fine when I booted it from a month-long (or more) slumber. Then I did a few things to update it a bit and then it was also not fine, so something recent is causing the problem. But I do not know which of the "few things" messed up the 2nd phone. Maybe just being connected to the internet for a few minutes after a new boot from having been off for a while. I did not try to fix Phone 2 because clearing the data for Content Management Service will mess up all my app organization, removing them from folders, which is a huge pain to reorganize (well over 100 apps).
UPDATE: I shortened my long post. I had suspected either T-Mobile DIGITS or iCloud CardDav sync issue, or some other process that writes to the content management cache/data with each boot (since those processes launch with each boot), which I thought was why the fix did not immediately work on my phone. But now I think I figured it out. I made a new post since I can't edit the title of this one. But neither DIGITS nor iCloud was causing the issue. Sorry for so many "trouble-shooting" posts. I was thinking maybe others with crashes are using the same apps I suspected.
Android bug is the issue; need to delete a few apps
I think I figured out one issue which can cause this problem, which is not really a Fire Phone problem but an Android problem, at least with older version of Android and its Fire OS derivative. If you google the issue without restricting to Fire Phone, you'll see this is a common problem.
The issue is having too many apps installed -- even if you have plenty of space for them. I'm going from memory (too lazy to search again) but it seems android has a numbering system for the services within apps, but the numbering system has finite available numbers, so if you have too many apps (say, over 100 like I did), especially ones that use numerous services (and therefore numerous spots within the numbering system), then the OS can't handle that. So the solution is to delete some of your apps. Some apps will have a bigger impact than others.
So, this was the reason why one of the earlier posters said it fixed the issue when deleting "updates" to system apps. These updates are usually new installs that are used instead of the app that came with the phone which is "inactivated," so they take up spots within the numbering system just like any new install. But it actually does not matter which particular app you delete, so just delete ones you don't use.
Also, this was the reason why my Fire Phone 2, like my Fire Phone 1, went bad shortly after I booted it and did some stuff to it. That stuff was to "sync" my setup with Fire Phone 1, since I keep the two almost the same. I install almost the same apps and organize them the same way, so if a phone breaks or I don't have time to charge the battery, I can just swap in my SIM to a working phone and it is up-to-date and ready to go. Perfect backup system. But this means they were both similarly maxed out with apps, and when I added a few more to Phone 2, it developed the same issue. I believe I updated Outlook from Amazon App Store, and OneDrive from Google Play Store (I think I had installed OneDrive from Amazon store but it is no longer available there). And I added a couple of other apps in addition, like Microsoft Translator; nothing with contact links. So, not major changes.
Problem is, even if you uninstall a bunch of software, you'll still need to clear the data from Content Management Services, following the instructions in the YouTube vid posted earlier. Which is a pain if you have a lot of apps, because you have to organize them fresh.
UPDATE: My issue was not yet really fixed. While trouble shooting, I disabled Contacts Storage, and that actually prevents crashes even before deleting the excess apps. (It then seems to disappear from the list of apps but actually it is there: Need to scroll to the very bottom of the long applications list.) Re-enabling Contacts Storage brings back the crashes. But then I cleared its cash/data and force quit, and cleared just the cache (not data) in Content Management Services, and did the long press on the power button. Now it seems to be fixed.
So, it seems Contacts Storage was an important culprit.
I still love the Fire Phone but I'm stunned at how buggy Android is (or was, back in 4.4).
Maybe a Telegram or Vonage update initiated the problem
I was able to fix my 2nd Fire Phone without clearing data from Content Management Services (I did clear cache and force quit, then long press power). And before that I also cleared Contacts Storage and force quit. This was super nice because I did not have to organize all my apps from scratch.
However, my first try of the above did not fix. I then deleted Telegram and Vonage, and then repeated the above procedures, and now my 2nd phone is fixed too.
I had also deleted Telegram and Vonage from Fire 1 when I was culling apps, so now I'm wondering if one of those was the issue that messed things up. I've had them on my phones for a long time but did recent updates on Google Play Store. I do not use these apps but have them just in case an acquaintance prefers them for messaging, but maybe an initial launch and setup has some associated process launch on each boot.
So now I'm not sure what caused my problem; an app update or too many apps or a combination of the two??
I'm thinking it is not a good idea to install calling apps on the Fire. It had its own version of Skype and so maybe calling apps need to be somehow adjusted for Fire OS. (And Skype on Fire Phone is no longer officially supported, even though Android 4.4 is.)
UPDATE: Reinstalling Telegram does not reproduce the issue. And in addition to Telegram and Vonage, I had removed some other apps. I did not retest with Vonage but Telegram is definitely NOT the issue. At least the version that's in Play Store as of this Edit, which is July 8 2018.
It is Microsoft OneDrive that's causing the issue
I figured out the issue, at least in my case. The newest version of Microsoft OneDrive from Google Play Store is causing the problem. It is version 4.15, from Sept 2017, but I take a while to update apps from Play Store sometimes, and so it wasn't causing an issue until I recently updated it. I can reproduce the issue. The app has other weird problems like its icon disappearing. Also, the version from Amazon App Store no longer shows up (but it tries to "update" my Google Play version since the version numbers don't match). That version now fails to install, so it is probably missing from Amazon servers. Anyway, if I download latest from Google Play, it does not cause the issue until I launch and sign in. Then Contacts and Phone will crash. Then when I first clear all its data and then uninstall, the Phone and Contacts no longer crash. OneDrive permissions includes contacts, so it does something to contacts data that causes Contacts and stuff using it to crash. I hope Microsoft will fix this and put OneDrive back in Amazon Store, because OneNote needs it. I had both OneNote and OneDrive from Play Store because the Amazon App Store versions were both older. But both are now missing when I search the Amazon App Store with my phone. So these Microsoft apps are no good on Fire Phone (and maybe other Fire OS?) for the time being.
It' enough to disable Contact Storage app to stop Dialer from crashing. So now we have dialer with no contacts and history I Hope someone will resolve this issue.
Luca7007 said:
It' enough to disable Contact Storage app to stop Dialer from crashing. So now we have dialer with no contacts and history I Hope someone will resolve this issue.
Click to expand...
Click to collapse
I think the issue is in part too many apps for this version of Android, especially bigger ones with numerous processes. AND communication apps from Google Play Store that launch automatically upon reboot and write to contacts.
I finally have both phones working nicely. I just backed up and then deleted a bunch of apps that I was not using. But that alone may not have been my biggest issue. It seems that at least the newest versions of communication apps from Google Play Store cause this problem, even after I had culled my apps. For example Signal seems to have caused the problem, but for some reason only if I was using the CardDav-sync app (to sync my iCloud contacts). Once I uninstalled Signal, all is working fine. I have my contacts synced from iCloud now, and nothing is crashing. So it is not simply a high app count issue, though maybe it is a combination of problems.
Anyway, you do not have to disable Contacts Storage to use your phone. I did not even need to long-press (soft reset) or clear cache for Content Management Services. I just uninstalled Signal, then cleared cache and data for Contacts Storage and then did a regular restart, and the Phone app and Contacts are no longer crashing.

Wileyfox swift- I can't open certain apps on my phone

Recently, certain apps that I have downloaded or that have updated on my Wileyfox Swift have not been working for me. For example Snapchat, Spotify and recently whatsapp have been downloaded on my phone however one day when I went to open them, they would no longer open. I tried uninstalling and reinstalling them, rebooting my phone and even going to factory settings however none of these appeared to have worked. Noticeably, these appear to have happened after certain updates by the apps themselves, for example snapchat and whatsapp both updated and straight after I couldn't open the app. Any ideas of how to fix this because it seems to be happening more and more frequently and is happening to apps, especially whatsapp, which I had previously relied on to communicate with friends and family.
Any help would be much appreciated!
eddiebaby888 said:
Recently, certain apps that I have downloaded or that have updated on my Wileyfox Swift have not been working for me. For example Snapchat, Spotify and recently whatsapp have been downloaded on my phone however one day when I went to open them, they would no longer open. I tried uninstalling and reinstalling them, rebooting my phone and even going to factory settings however none of these appeared to have worked. Noticeably, these appear to have happened after certain updates by the apps themselves, for example snapchat and whatsapp both updated and straight after I couldn't open the app. Any ideas of how to fix this because it seems to be happening more and more frequently and is happening to apps, especially whatsapp, which I had previously relied on to communicate with friends and family.
Any help would be much appreciated!
Click to expand...
Click to collapse
Hi, Sorry I can't help you but it happened exactly the same to me 2 days ago, and I did the same steps than you. Did you solve it by any chance?, Many thanks in advance.
Patri

Question gmail keeps crashing on S22

Howdy!
I have been generally happy with S22; however, there is one small persistent problem I am facing every day. I use the Gmail app a lot, and every day I write emails and keep them in my draft folder to continue writing/modifying at a later time.
When I access draft versions of my email in my draft folder, my Gmail keeps making my screen freeze or crash. I used to use a Galaxy Note 20 Ultra, and I never had this issue. And to my best, I kept the setup identical between the two phones.
While troubleshooting, I went in the safe mode, and there is no lagging, screen freezing, or crashing occurring with the Gmail app. This probably tells me it's the system components Samsung or I added that is causing this issue.
I'd appreciate it if anyone has an idea as to resolve this issue.
Thanks!
hyper
If the issue is not happening in safe mode then that indicates it's likely caused by 3rd party apps or a setting that was set by either you or an app (very likely 3rd party app).
Reproduce the issue or when it happens again, submit error report to samsung members app > get help > error report.
Samsung engineers will be able to look into and help with figuring out what is causing this issue.
My guess is that it's Google's issue.
I had problemas with Deezer, whatsapp and photo editor. All of them freeze and then crash when accessing the same functionality. Reinstalling apps solved the problem. Very strange.
hyperaesthetic said:
Howdy!
I have been generally happy with S22; however, there is one small persistent problem I am facing every day. I use the Gmail app a lot, and every day I write emails and keep them in my draft folder to continue writing/modifying at a later time.
When I access draft versions of my email in my draft folder, my Gmail keeps making my screen freeze or crash. I used to use a Galaxy Note 20 Ultra, and I never had this issue. And to my best, I kept the setup identical between the two phones.
While troubleshooting, I went in the safe mode, and there is no lagging, screen freezing, or crashing occurring with the Gmail app. This probably tells me it's the system components Samsung or I added that is causing this issue.
I'd appreciate it if anyone has an idea as to resolve this issue.
Thanks!
hyper
Click to expand...
Click to collapse
Try to clear Gmail data and cache, uninstall update and then update Gmail again. It works for me with Samsung photo editor
Gmail is among the most popular email services, and people have come to expect a certain level of stability from it. Unfortunately, some bugs have emerged in the Android app that are keeping it from running smoothly for some users. Learn about these problems, and how you can get your Gmail app working again!
https://grouphowto.com/gmail-app-keeps-crashing/

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