Related
My HTC Desire HD has developed the dreaded Boot Loop. Suddenly went this way whilst on charge in car.
I can get into HBoot - USB and Fastboot - USB menus, but if I select Recovery, it goes back into boot loop.
I can't see the phone on my laptop but can see my HD card when attached in a holder.
The following info is visible:
ACE PUT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011, 19:06:24
I am not a developer, but with detailed instructions, I did manage to wipe my other phone and install a new RUU. Trouble is that I am in a dodgy reception area and that phone gets no signal here, so I'm dependent upon getting this one sorted.
Could any considerate chap out there help me, without using shorthand terms like "just flash xxx in yyy mode and then zzz using this link, which turns out to be dead. I have searched high and low, but the S-ON designation means, I understand, that "easy" options are off. Of course, I cannot enable USB debugging, or enable connection to PC as I can't complete the boot process.
I'll be very grateful for any help.
Did you relock your boot loader?
Hook up your device in Fastboot and run last official gingerbread update(2.3.5) from pc.
***RUU selection goes to the carrier that device came with. I hope these covers x > y > z
marknoll said:
Did you relock your boot loader?
Click to expand...
Click to collapse
This is an untouched phone.
Hook up your device in Fastboot and run last official gingerbread update(2.3.5) from pc.
Click to expand...
Click to collapse
I can't see my PC when USB'd to phone. Could I put it on the SD card, which I can see when in a USB holder, with any hope that it would work from there when replaced in phone?
Install min adb and fastboot. Run it and install it then plug in your phone. Let PC recognize it. Then open a cmd and type fastboot getvar all
marknoll said:
Install min adb and fastboot. Run it and install it then plug in your phone. Let PC recognize it. Then open a cmd and type fastboot getvar all
Click to expand...
Click to collapse
Thanks for that.....Just returned completely knackered from windsurfing so will have a go tomorrow when I'm less likely to foul it up!
marknoll said:
Install min adb and fastboot. Run it and install it then plug in your phone. Let PC recognize it. Then open a cmd and type fastboot getvar all
Click to expand...
Click to collapse
OK. done that and this is the result
C:\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.00.0027
(bootloader) version-baseband: 26.14.04.28_M
(bootloader) version-cpld: None
(bootloader) version-microp: 0438
(bootloader) version-main: 3.12.405.1
(bootloader) serialno:
(bootloader) imei: 352668041228402
(bootloader) product: ace
(bootloader) platform: HBOOT-7230
(bootloader) modelid: PD9810000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4199mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 743ca94a
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) region-id: 0
all: Done!
finished. total time: 0.037s
"Hook up your device in Fastboot and run last official gingerbread update(2.3.5) from pc"
I have downloaded this gingerbread update but have no idea how to run it from my pc. I have put it in the root directory but it has no exe file and the Cmd prompt doesn't seem to help. I still can't see the phone in explorer.
Probably a simple process but I have no previous experience to guide me.
You have latest hboot
---------- Post added at 01:44 PM ---------- Previous post was at 01:42 PM ----------
Run the update that has baseband 12.69a. You're not supercid nor unlocked BL nor s offed.. This should help. Make sure u back up all u need as this will wipe the device with a clean slate.
---------- Post added at 01:51 PM ---------- Previous post was at 01:44 PM ----------
http://forum.xda-developers.com/showthread.php?t=2635479
marknoll said:
You have latest hboot
---------- Post added at 01:44 PM ---------- Previous post was at 01:42 PM ----------
Run the update that has baseband 12.69a. You're not supercid nor unlocked BL nor s offed.. This should help. Make sure u back up all u need as this will wipe the device with a clean slate.
---------- Post added at 01:51 PM ---------- Previous post was at 01:44 PM ----------
http://forum.xda-developers.com/showthread.php?t=2635479
Click to expand...
Click to collapse
Sorry. I understand S - off but that's all. I'm not a developer. Just a fairly computer literate Desire HD user with a problem!
I see the term baseband in your message and in my getvar report, but have no idea what it is. Could you be kind and give me a link to what I need to use, and explain where the .exe file is or whatever I need to run it? Much appreciated.
Don't panic...
Quick notes and probably last reply from me, I'll try to cover every aspect of your problem.
-RUU is a Stock ROM which should be in .exe format to run through pc while device is connected.
-To play around with device,doesn't necessary to be a developer.
-I'm also not a dev but if you spend more time here,you'll learn a lot.
So cut the crap and head over your issue.
now i don't know which carrier your device is locked Or from where you bought the device. But RUU should be from that carrier origin or at least country origin.
Check here: http://www.shipped-roms.com/index.php?category=android&model=Ace
These are stock rom for our device(Ace-code name of Desire HD/Inspire 4g)
Choose one with ending of .exe and according to your carrier or country from where you bought it.
As earlier you've mentioned that you may able to get into Fastboot,then put your device in fastboot mode and it should be in Hboot USB ,now to go into such way you need to connect your device through USB and wait a second or so then press power button and it will show you in RED color.
After that run RUU file through pc by double clicking on file. It will prompt you that it will upgrade your device hboot version,go ahead and click next. and let the process complete. But before all make sure your device has more than 30% of battery. If you encountered any problem,then head over to htc.com and ask for help regarding it. I'm just saying because your device is in Stock mode,nothing has been changed according their standard. Or you may look at here in forum regarding error that you get while running RUU.
If you successfully go through all steps,then your device probably back to life again,unless there isn't any hardware issue. Once you deal with this you may now able to unlock bootloader and root your device. But that's only when you actually done with above mentioned steps.
If some point you don't understand what i'm saying,then from my side i'm SORRY. But you've to spent more time with your device in order to learn it properly.
dr.patron99 said:
Quick notes and probably last reply from me, I'll try to cover every aspect of your problem.
-RUU is a Stock ROM which should be in .exe format to run through pc while device is connected.
-To play around with device,doesn't necessary to be a developer.
-I'm also not a dev but if you spend more time here,you'll learn a lot.
So cut the crap and head over your issue.
now i don't know which carrier your device is locked Or from where you bought the device. But RUU should be from that carrier origin or at least country origin.
Check here: http://www.shipped-roms.com/index.php?category=android&model=Ace
These are stock rom for our device(Ace-code name of Desire HD/Inspire 4g)
Choose one with ending of .exe and according to your carrier or country from where you bought it.
As earlier you've mentioned that you may able to get into Fastboot,then put your device in fastboot mode and it should be in Hboot USB ,now to go into such way you need to connect your device through USB and wait a second or so then press power button and it will show you in RED color.
After that run RUU file through pc by double clicking on file. It will prompt you that it will upgrade your device hboot version,go ahead and click next. and let the process complete. But before all make sure your device has more than 30% of battery. If you encountered any problem,then head over to htc.com and ask for help regarding it. I'm just saying because your device is in Stock mode,nothing has been changed according their standard. Or you may look at here in forum regarding error that you get while running RUU.
If you successfully go through all steps,then your device probably back to life again,unless there isn't any hardware issue. Once you deal with this you may now able to unlock bootloader and root your device. But that's only when you actually done with above mentioned steps.
If some point you don't understand what i'm saying,then from my side i'm SORRY. But you've to spent more time with your device in order to learn it properly.
Click to expand...
Click to collapse
Thanks for your forbearance. My phone is PAYG so not tied to anyone. Thank you for the link. I went searching round the forum and was trying something that had no .exe, so couldn't fathom where to go. I'm quite happy if I can find that, and even happier if it fixes the problem.
With considerate help, I rooted another phone so am confident to push the margins as you implore me to do. I'll get on with it!
Thanks again
Androidruu.com. I already told ya
---------- Post added at 01:09 AM ---------- Previous post was at 01:07 AM ----------
marknoll said:
You have latest hboot
---------- Post added at 01:44 PM ---------- Previous post was at 01:42 PM ----------
Run the update that has baseband 12.69a. You're not supercid nor unlocked BL nor s offed.. This should help. Make sure u back up all u need as this will wipe the device with a clean slate.
---------- Post added at 01:51 PM ---------- Previous post was at 01:44 PM ----------
http://forum.xda-developers.com/showthread.php?t=2635479
Click to expand...
Click to collapse
The ruu is in the second post... 3.20xxxx. That's what you need
---------- Post added at 01:13 AM ---------- Previous post was at 01:09 AM ----------
Baseband explanation.
http://www.droidforums.net/threads/what-is-a-baseband.36959/
dr.patron99 said:
Quick notes and probably last reply from me, I'll try to cover every aspect of your problem.
-RUU is a Stock ROM which should be in .exe format to run through pc while device is connected.
-To play around with device,doesn't necessary to be a developer.
-I'm also not a dev but if you spend more time here,you'll learn a lot.
So cut the crap and head over your issue.
now i don't know which carrier your device is locked Or from where you bought the device. But RUU should be from that carrier origin or at least country origin.
Check here: http://www.shipped-roms.com/index.php?category=android&model=Ace
These are stock rom for our device(Ace-code name of Desire HD/Inspire 4g)
Choose one with ending of .exe and according to your carrier or country from where you bought it.
As earlier you've mentioned that you may able to get into Fastboot,then put your device in fastboot mode and it should be in Hboot USB ,now to go into such way you need to connect your device through USB and wait a second or so then press power button and it will show you in RED color.
After that run RUU file through pc by double clicking on file. It will prompt you that it will upgrade your device hboot version,go ahead and click next. and let the process complete. But before all make sure your device has more than 30% of battery. If you encountered any problem,then head over to htc.com and ask for help regarding it. I'm just saying because your device is in Stock mode,nothing has been changed according their standard. Or you may look at here in forum regarding error that you get while running RUU.
If you successfully go through all steps,then your device probably back to life again,unless there isn't any hardware issue. Once you deal with this you may now able to unlock bootloader and root your device. But that's only when you actually done with above mentioned steps.
If some point you don't understand what i'm saying,then from my side i'm SORRY. But you've to spent more time with your device in order to learn it properly.
Click to expand...
Click to collapse
Your instructions were very welcome and gave me the knowledge I needed to proceed, paricularly a sourcs of .exe RUUs rather than the .zip I had found that had no .exe file within.
According to the on screen info, I have installed the Rom I selected successfully. Unfortunately the boot loop remains and it still goes into that when I click on recovery. Seems that this phone is probably cooked.
Whiskeymac said:
Your instructions were very welcome and gave me the knowledge I needed to proceed, paricularly a sourcs of .exe RUUs rather than the .zip I had found that had no .exe file within.
According to the on screen info, I have installed the Rom I selected successfully. Unfortunately the boot loop remains and it still goes into that when I click on recovery. Seems that this phone is probably cooked.
Click to expand...
Click to collapse
Okie. Good sign,that RUU successfully installed. Now time for next step.
-Do you able to boot your device? Or still has bootloop after installing appropriate RUU.
-If you can go into bootloader then just show everything what's mentioned there from top to bottom( hboot version,radio version etc. everything)
Well if stock recovery doesn't work then will try to Unlocked the bootloader and make it Flash custom recovery then.
Right, back at the coal face:
dr.patron99 said:
Okie. Good sign,that RUU successfully installed. Now time for next step.
-Do you able to boot your device? Or still has bootloop after installing appropriate RUU.
-If you can go into bootloader then just show everything what's mentioned there from top to bottom( hboot version,radio version etc. everything)
Well if stock recovery doesn't work then will try to Unlocked the bootloader and make it Flash custom recovery then.
Click to expand...
Click to collapse
It's still not booting. Just loops with a buzz every 10 secs or so, with a white screen and green HTC. Same when I hit recovery. When I plug it switched off into the PC, it switches on by itself into the boot loop.
Bootloader info:
ACE PVT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011,19:06:24
RUU that I think I installed: RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_Radio_12.65.60.29_26.14.04.28_M_release_225512_signed.exe
Whiskeymac said:
Right, back at the coal face:
It's still not booting. Just loops with a buzz every 10 secs or so, with a white screen and green HTC. Same when I hit recovery. When I plug it switched off into the PC, it switches on by itself into the boot loop.
Bootloader info:
ACE PVT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011,19:06:24
RUU that I think I installed: RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_Radio_12.65.60.29_26.14.04.28_M_release_225512_signed.exe
Click to expand...
Click to collapse
Get yourself a New Phone. I believe it's a hardware failure. Or if you want to play around more with it,nothing gonna harm it much since device doesn't know when should boot properly. So i advise you either you unlocked the bootloader! not by htcdev but using chinese tool. It does same thing unless if you want to go through long process of typing and creating account sort of troublesome method.
First of all, you need to use Chrome Browser to translate page automatically unless you chinese. then go to www.mgyun.com , Once site loads up completely first thing you'll notice a white box with monitor sign in circle with version 3.4.8, download and install it in your pc. Once that done. Connect your device in what ever stat it is. Or try putting it in bootloader mode,since it doesn't reboot on bootloader. It should detect your device if you have HTC Sync installed.
Once it gets detected,in that program go to settings > look for lock sign > click on it. It will load another window hit yes or follow on screen instructions.After a minute or so your device should reboot with prompt message that you're about to unlock bootloader. Use volume down to select and Power button to confirm. After that it will reboot again. And that's it later on you may go to bootloader you'll see ***UNLOCKED****
Well, If your device let's complete whole process then there is still some life left. I'm saying it because i do have same issue as yours. And solution to it only by replacing motherboard of the device. Which means time to buy a new device!
Well it can do no harm to try this as you say. I am not very impressed with the reliability of this model, or at least its robustness. I still have my original HD. That works, but HTC say it has "something wrong with the motherboard and will pack up in time". This after I sent it back when it was behaving like a mad thing, carrying out all sorts of actions without me touching it.. After hours and weeks rooting it from zero knowledge, and I mean absolute zero, the same problem was there. Only when I changed the charger which was plugged in, did it function normally. The other phone, the one with the boot loop, I bought second hand, when HTC said the first one needed a new motherboard. I told them to destroy the phone, not send it back for another wad of money. They sent it back for free. It works but does not receive weak signals as well as the replacement, and I'm in a weak signal area which means it doesn't work at home at all.
This boot loop problem started when, once again, it was being float charged in my car. I'm coming to the conclusion that they just don't like being on charge for a long time. Also possible that it may have overheated by being in the sun whilst charging.
Another thing I've discovered is that it starts the boot loop also when it is plugged into a charger even when the phone was switched off.
Anyway, thanks for this latest advice, I'm just about to drive across England to pick up a puppy and will be busy getting him settled in at home for a few days, so the phone will have wait until I have the time to focus properly on what I'm doing. I'll report back when I've ploughed through that, downloaded Chrome etc. I think, as you say, it's time to buy a new phone, but I'll still give it a bit of last ditch resuscitation in the hope that I can breath a bit of life back into it.
Thanks again. WM
dr.patron99 said:
Get yourself a New Phone. I believe it's a hardware failure. Or if you want to play around more with it,nothing gonna harm it much since device doesn't know when should boot properly. So i advise you either you unlocked the bootloader! not by htcdev but using chinese tool. It does same thing unless if you want to go through long process of typing and creating account sort of troublesome method.
First of all, you need to use Chrome Browser to translate page automatically unless you chinese. then go to www.mgyun.com , Once site loads up completely first thing you'll notice a white box with monitor sign in circle with version 3.4.8, download and install it in your pc. Once that done. Connect your device in what ever stat it is. Or try putting it in bootloader mode,since it doesn't reboot on bootloader. It should detect your device if you have HTC Sync installed.
Once it gets detected,in that program go to settings > look for lock sign > click on it. It will load another window hit yes or follow on screen instructions.After a minute or so your device should reboot with prompt message that you're about to unlock bootloader. Use volume down to select and Power button to confirm. After that it will reboot again. And that's it later on you may go to bootloader you'll see ***UNLOCKED****
Well, If your device let's complete whole process then there is still some life left. I'm saying it because i do have same issue as yours. And solution to it only by replacing motherboard of the device. Which means time to buy a new device!
Click to expand...
Click to collapse
My Android phone has always been working fine, it has no ROMs.
It is even not unlucked.
So suddenly my phone got in to a very weird state where the following problems occured.
- When I turn on my phone by holding the Power Button, it will go straight to Bootloader.
- When I turn on my phone by holding the Power Button + Volume Up, it will run in Safe Mode.
- There is no way for me to start my phone up normally.
- My Volume Down button stopped working.
- My Power button to select commands in bootloader doesn't work.
- In Bootloader my Volume Up button, acts as the Volume Down button. So it will scroll down.
- In Bootloader my Volume Down button does nothing at all.
- To Exit Bootloader I have to hold my Power Button for at least 10 seconds to shut off my phone.
- I can't Unluck my phone since I can't select the " Yes" option when it asks if I want to Unlock Bootloader.
All these problems occured at the same time.
I am not really experienced with ROMs and stuff and I tried several fixes from throughout the web, but nothing has worked for me so far.
I really hope someone can help me, because I can't live without my mobile.
And Safe mode is awful, since I can't use installed apps from the app store, only the pre-installed apps.
Cheers,
Joris
-Edit: HTC One M8_UL
I think you have a hardware fault, that is causing your vol down button to register as being pressed, when its not (or its physically stuck). This would explain booting to hboot and safe mode, as vol down is used for both (depending on the timing of when they are pressed) and the behavior when in bootloader.
What carrier version (CID) of the M* do you have?
Does the phone have any valid warranty?
redpoint73 said:
I think you have a hardware fault, that is causing your vol down button to register as being pressed, when its not (or its physically stuck). This would explain booting to hboot and safe mode, as vol down is used for both (depending on the timing of when they are pressed) and the behavior when in bootloader.
What carrier version (CID) of the M* do you have?
Does the phone have any valid warranty?
Click to expand...
Click to collapse
I am sorry, I am very new to this.
What is a carrier version (CID) ?
Do you mean M8_UL?
Edit: Found it : HTC_E11
I managed to get some info on the phone.
version: 0.5
version-bootloader: 3.19.0.0000
version-baseband: 1.25.214500021.06G
version-cpld: None
version-microp: None
version-main: 4.16.401.13
version-misc: PVT SHIP S-ON
serialno: ***********
imei: *************
imei2: Not Support
meid: 00000000000000
product: m8_ul
platform: hTCBmsm8974
modelid: 0P6B10000
cidnum: HTC__E11
battery-status: good
battery-voltage: 0mV
partition-layout: Generic
security: on
build-mode: SHIP
boot-mode: FASTBOOT
commitno-bootloader: f063fb42
hbootpreupdate: 11
gencheckpt: 0
Need to delete you IMEI and serial number from the above post. Those are personal data, which should never be posted online.
I asked if you still have a valid warranty, and you never answered.
redpoint73 said:
Need to delete you IMEI and serial number from the above post. Those are personal data, which should never be posted online.
I asked if you still have a valid warranty, and you never answered.
Click to expand...
Click to collapse
I am sorry, I do not have an insurance for it and no warranty.
jorissvd said:
I am sorry, I do not have an insurance for it and no warranty.
Click to expand...
Click to collapse
I'd suggest to see if there is an RUU for your CID, and and run it (backup your personal data before RUU, the phone will be wiped). The RUU will completely re-image the phone, and eliminate the possibility that a software issue is the cause of your problem (but I'm pretty sure its a hardware issue).
From there, you may want to take apart the casing, and see if you can "free" the vol button, clean the contacts, etc., as it may be physically stuck. I think I've seen at least a couple cases here of folks who were able to fix a stuck volume or power button this way. Although, be aware that taking this phone apart is not a trivial task; and its possible you may do more damage than good. So do the proper research, use your judgement (if its something that you can accomplish), and be very careful.
Aside from that, I'm not sure if there is much else that can be done.
redpoint73 said:
I'd suggest to see if there is an RUU for your CID, and and run it (backup your personal data before RUU, the phone will be wiped). The RUU will completely re-image the phone, and eliminate the possibility that a software issue is the cause of your problem (but I'm pretty sure its a hardware issue).
From there, you may want to take apart the casing, and see if you can "free" the vol button, clean the contacts, etc., as it may be physically stuck. Although, be aware that taking this phone apart is not a trivial task; and its possible you may do more damage than good. So do the proper research, use your judgement (if its something that you can accomplish), and be very careful.
Aside from that, I'm not sure if there is much else that can be done.
Click to expand...
Click to collapse
I have tried several times to use a RUU.
But in the setup it keeps Staying at Updating... Sending...
for hours and hours while it should only take 10 minutes.
I don't know what RUU is the correct one for my phone.
jorissvd said:
I have tried several times to use a RUU.
But in the setup it keeps Staying at Updating... Sending...
for hours and hours while it should only take 10 minutes.
I don't know what RUU is the correct one for my phone.
Click to expand...
Click to collapse
Try the RUU again. Getting stuck the first time is not unusual.
But, if you have Win10 or USB3.0 on your PC, you may need to try another computer.
Wrong RUU will give you an error message. Getting stuck sending is a connectivity issue.
What RUU did you try?
redpoint73 said:
Try the RUU again. Getting stuck the first time is not unusual.
But, if you have Win10 or USB3.0 on your PC, you may need to try another computer.
Wrong RUU will give you an error message. Getting stuck sending is a connectivity issue.
What RUU did you try?
Click to expand...
Click to collapse
I will try it again.
RUU_M8_UL_L50_SENSE60_MR_HTC_Europe_4.16.401.10_Radio_1.25.214500021.06G_20.68.4196t.01_F_release_417003_signed
Currently trying again.
Instead of (0/8)
It is now stuck at (1/8)
with the same " Updating... (1/8) Sending..." status
Uninstalled HTC Sync Manager, It seemed to get stuck everytime HTC Sync Manager popped up.
It is now updating my phone and I seem to be making alot of progress.
I will let you know the results.
Thank you in advance, this is already a huge step to figuring out the solution.
jorissvd said:
Uninstalled HTC Sync Manager, It seemed to get stuck everytime HTC Sync Manager popped up.
It is now updating my phone and I seem to be making alot of progress.
I will let you know the results.
Thank you in advance, this is already a huge step to figuring out the solution.
Click to expand...
Click to collapse
Sadly, this did not work.
My phone did reset, but it started in Safe Mode and rebooting it makes it go to bootloader with the same issues.
I am out of ideas.
HTC__E11 that's a Dutch CID. You should have 2 year manufacturer warranty, as its standard for all electrical equipment. I bet the phone isn't 2 years old yet as its been out since what ? April last year ?
I would take it to the seller/shop or even higher up.
jorissvd said:
I will try it again.
RUU_M8_UL_L50_SENSE60_MR_HTC_Europe_4.16.401.10_Radio_1.25.214500021.06G_20.68.4196t.01_F_release_417003_signed
Click to expand...
Click to collapse
The main version (as shown in getvar output) ends in .13 and a higher (never) version than the RUU, which ends in .10
You can't run an older/lower number RUU ("downgrade") with s-on. You will fail version check.
But as I already mentioned, this probably is not the reason for the RUU stopping while sending. It would probably give you an error message. You have a general connectivity issue. But even if you solve that, this RUU will fail with an error message.
It is a hardware fault. Had in in a dual sim m8 and warranty covered it. The problem lies on the volume button/sd card reader flex but they won't replace it cuz its hidden under the LCD, so they replace they while LCD panel instead.
Στάλθηκε από το HTC One_M8 μου χρησιμοποιώντας Tapatalk
Htc desire 820 (hard brick / soft brick) " wont turn on while trying to root "
hi guys and girls .
i was trying to root my htc desire 820 with the WinDroid-Universal-Android-Toolkit
i was able to successfully unlock the bootloder and instal the twrp recovery .
but then when i tried to flash the super user and root it .
the device went to fastboot mode and tried to restart to twrp
but the device never turned on . that was the exact point where it bricked .
the device dose not turn on
and does not charge
and does not go to recovery or fast boot mod.
just a off screen.
i tried every combination of volume and power button .
Q. is my device soft bricked or hard bricked ?
Q. what to do in both the cases ?
please show me any way to proceed i am clueless .
p.s : i dont have warranty.
thank you for rplying
saiyedsaleemahmed said:
hi guys and girls .
i was trying to root my htc desire 820 with the WinDroid-Universal-Android-Toolkit
i was able to successfully unlock the bootloder and instal the twrp recovery .
but then when i tried to flash the super user and root it .
the device went to fastboot mode and tried to restart to twrp
but the device never turned on . that was the exact point where it bricked .
the device dose not turn on
and does not charge
and does not go to recovery or fast boot mod.
just a off screen.
i tried every combination of volume and power button .
Q. is my device soft bricked or hard bricked ?
Q. what to do in both the cases ?
please show me any way to proceed i am clueless .
p.s : i dont have warranty.
thank you for rplying
Click to expand...
Click to collapse
Try pressing power button +vol up +vol down for 10 -30 sec .
I will definitely not say it's "soft" Anyway, when you connect your phone to pc, and enter device manager, can you see sth like QHSUSB or QDLOADER? If yes, then there may be a little chance to resurrect..
I repaired my mobile.. I have learnt a lot about rooting and bootloader thanks to the bricking of my mobile. So I will tell here how I repaired it so that other people can get help.*
First of all.. I have realised that maximum number of brick happening to our mobiles is the resion of faulty twrp, cwm, etc recovery modes.*
So be carefull to flash the right recovery. The black screen I was stuck was twrp recovery mode. So I downloaded the cwm recovery for my mobile and flashed it but this time I was stuck at the htc logo..
Soo to get my mobile out of this ****.. I simply removed my white speaker plastic. Under that there was 4 nut. So I removed the nuts and opened the caseing carefully.*
Then i removed the battery pin upwards for some time and put it back and restarted. And I was unsuccessful for sometimes. But after sometime I was able to boot into the os.*
And I promised myself not to use the recovery for anything until I find a official recovery for my phone.*
Hope it helps u. Feel free to ask anything. I am ready to help. Because I don't want other people to go threw the same problem I went.
saiyedsaleemahmed said:
I repaired my mobile.. I have learnt a lot about rooting and bootloader thanks to the bricking of my mobile. So I will tell here how I repaired it so that other people can get help.*
First of all.. I have realised that maximum number of brick happening to our mobiles is the resion of faulty twrp, cwm, etc recovery modes.*
So be carefull to flash the right recovery. The black screen I was stuck was twrp recovery mode. So I downloaded the cwm recovery for my mobile and flashed it but this time I was stuck at the htc logo..
Soo to get my mobile out of this ****.. I simply removed my white speaker plastic. Under that there was 4 nut. So I removed the nuts and opened the caseing carefully.*
Then i removed the battery pin upwards for some time and put it back and restarted. And I was unsuccessful for sometimes. But after sometime I was able to boot into the os.*
And I promised myself not to use the recovery for anything until I find a official recovery for my phone.*
Hope it helps u. Feel free to ask anything. I am ready to help. Because I don't want other people to go threw the same problem I went.
Click to expand...
Click to collapse
All those hard steps are NOT necessary.
I posted a few times about how to get rid of this situation. Google is always your friend.
So it was never bricked...
Now I have a unique problem. I dont have a functioning recovery... I flashed cwm recovery on top of twrp recovery hopeing my problem will be solved.
But now when I go into recovery from fastboot mode by pressing the volume down + power.. I get stuck at htc logo and it stays stuck there.
Can any one please tell me how to clean the recovery and install a new recovery..
A link to a stable recovery will be apricaited.
Had gone through same problem
Solution
just download unlock boot loader from here http://forum.xda-developers.com/desire-820/general/htc-desire-820-root-easily-t2913064
and download TWRP recovery n SuperSu from the same ...
Run the unlock bootloader application One M8.exe
And Choose from commands REBOOT PHONE
(Connect your phone and then try)
wait for sometime n it will be done
(Connect or redo it if it shows waiting for device)
when the phone reboots
run the Flashrecovery.bat from the Twrp you have download from the link above.
(Win droid is just good till unblocking boot loader)
and flash SuperSu from the Recovery
hope this helps
best wishes
HTC Desire 820 dual sim Brick Issue
hi
I am trying to install an RUU based on instructions i found on all the threads of the forum for different baseband. but they are not working for me. can anyone please help.
version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 01.01.010_U10305041_08.01.50512
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 2.10.720.1
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: CC4CLYC03801
(bootloader) imei:
(bootloader) imei2:
(bootloader) meid: 00000000000000
(bootloader) product: a51_dtul
(bootloader) platform: hTCBmsm8939
(bootloader) modelid: 0PFJ10000
(bootloader) cidnum: HTC__038
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: da038a09
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
(bootloader) mfg-name: 1001
@hirencj hi thank you for your rply. I have allready unlocked my bootloader
I have installed twrp recovery also. And again I installed cwm recovery on top of twrp.
But nothing seems to work with my mobile.
Can you please tell me how to clear my current recovery and install a brand new recovery..
Which will be supported by htc desire 820 dual sim.
Please help,I am stuck on Balck screen with a red exclaimation
saiyedsaleemahmed said:
I repaired my mobile.. I have learnt a lot about rooting and bootloader thanks to the bricking of my mobile. So I will tell here how I repaired it so that other people can get help.*
First of all.. I have realised that maximum number of brick happening to our mobiles is the resion of faulty twrp, cwm, etc recovery modes.*
So be carefull to flash the right recovery. The black screen I was stuck was twrp recovery mode. So I downloaded the cwm recovery for my mobile and flashed it but this time I was stuck at the htc logo..
Soo to get my mobile out of this ****.. I simply removed my white speaker plastic. Under that there was 4 nut. So I removed the nuts and opened the caseing carefully.*
Then i removed the battery pin upwards for some time and put it back and restarted. And I was unsuccessful for sometimes. But after sometime I was able to boot into the os.*
And I promised myself not to use the recovery for anything until I find a official recovery for my phone.*
Hope it helps u. Feel free to ask anything. I am ready to help. Because I don't want other people to go threw the same problem I went.
Click to expand...
Click to collapse
Can you please call me on 9538998650 or provide your contact number as i am stuck in the same problem not able to get to the OS.
I have messages you in whatapp
HELP
cr3h said:
I will definitely not say it's "soft" Anyway, when you connect your phone to pc, and enter device manager, can you see sth like QHSUSB or QDLOADER? If yes, then there may be a little chance to resurrect..
Click to expand...
Click to collapse
I have the same problem. My phone shows up as QHSUSB_BULK.
Can this be fixed?
ExtraGore said:
I have the same problem. My phone shows up as QHSUSB_BULK.
Can this be fixed?
Click to expand...
Click to collapse
It can't be fixed yet, but some htc devices are unbrickable with "htc unbricking project". Maybe authors would give you more info if it's better for you to wait or to buy a new phone...
Ask at some gsm service maybe they are able to repair your phone with jtag/riffbox
Mm
HTC 820:Software Status Modified:Locked:Security Warning Healp
Hello.
First I am new to the forum and I hope it does not violate any rule.
I have a problem with the model HTC 820 HTC OPFJ400.Am specifically tried to work through it from what I knew but nothing worked: Recovery / Factory Reset
Let me tell you about the issue.
Now a few days, my father received an update on the phone and wanted to make it .When gave the update to start the phone suddenly went out, then tried to switch it on and do not know what that can no longer pressed between the phone and the only access three menus. I'll put some pictures to see which ones are three menus
Apparently not have enough posts to be able to put pictures but will leave 0034-632763952 WS number for those interested in pictures.
I looked left and right after tutorials but nothing helped.
I want to return it to its original factory state.
If anyone can help me with a step by step tutorial or more tutorials step by step to bring back to the factory settings.
Once again I hope you will not violate any rules and I apologize if I have violated.
Thank you for your time.
!!!!I accidentally posted the wrong place, someone with authorization to remove post please!!!!!
saiyedsaleemahmed said:
Do not ROOT Your phone after upgrading to lolipop , because official recovery are not available. So there is a big change of getting your phone bricked.
Click to expand...
Click to collapse
lol man just stop. you should inform yourself before advising others. there are ways to get official recovery for lollipop.
@Vivacity ... can you please share where we can get an official recovery.img for HTC Desire 820 lollipop?
I've been trawling through the site looking for just that.
@Vivacity could you please tell us how to do
saiyedsaleemahmed said:
@Vivacity instead of showing off could you please tell us how to do it, else keep quiet
Click to expand...
Click to collapse
lol you're the one showing off here. i just told you so, calm down and you should learn some politeness i certainly will not help a noob like you for being rude telling me to keep quiet. i'm willing to help others though.
---------- Post added at 12:19 PM ---------- Previous post was at 12:18 PM ----------
melancholicx said:
@Vivacity ... can you please share where we can get an official recovery.img for HTC Desire 820 lollipop?
I've been trawling through the site looking for just that.
Click to expand...
Click to collapse
hello yes i can send it to you melancholicx
Hi,
I have just discovered that I can hear no sound when I use my HTC M8 dual sim phone for phone calls (I don't use it for calls very often so it could have been like this for a while?).
It seems this is a common problem but I have not managed to find what the solution is so any advice would be very welcome.
I have resetting to factory defaults, clearing the cache, plugging headphones in and out, turned blue-tooth on then off but still the same.
I have LineageOS v15.1 on it with no Google apps but I have tried going back to v15.0 (it definitely used to work ok with this version) but no change.
btw - sound works ok with through the headphones or on speaker but nothing from the inbuilt ear piece speaker.
Adnl info:
I have installed some software which records phone conversations but this records silence which I think confirms my suspicion it is a software problem (if it were a faulty speaker this would still record the audio being sent to it)
I have also tried an app which sends all audio to the earpiece but still no sounds comes from it
Anyone got a solution to this?
It seems a very common problem so I am guessing there is a fix
I have ordered a replacement speaker but I am reluctant to fit it as it is a difficult task and I am pretty convinced it is a software problem but at the moment this is the only option I can think of before consigning this phone to land fill.......
Did you try going back to stock Sense to see if the issue persists? Did it work correctly (sound when on calls) when on stock ROM?
redpoint73 said:
Did you try going back to stock Sense to see if the issue persists? Did it work correctly (sound when on calls) when on stock ROM?
Click to expand...
Click to collapse
I did consider that but wasn't confident I knew how to do it and hoped someone somewhere would know a simple fix (with it seemingly being a very common problem).
This morning I gave it a try, but I proved myself right in that I failed - lol
When I try to install the stock foirmware (with the command "fastboot flash zip xxx.zip") after a few mins it returns the error "FAILED-remote: 32 header error".
alanes said:
When I try to install the stock foirmware (with the command "fastboot flash zip xxx.zip") after a few mins it returns the error "FAILED-remote: 32 header error".
Click to expand...
Click to collapse
Not enough detail to know what you did wrong here. Always give exact file names (and where you got it from); since the term "stock firmware" can literally mean dozens of different things, and we have no idea what you flashed if you are not specific.
Also, if it is an RUU, using the "generic" fastboot is likely not going to work (need htc_fastboot). But given the header error, I don't think you even have the right file for your device.
---------- Post added at 09:28 AM ---------- Previous post was at 09:20 AM ----------
Did you put Lineage on the device, or was it already on there when you got the phone? Since you never answered my question whether calls worked correctly when on stock ROM. Always do your best to answer all questions posed to you, if you want us to try to help.
If you flashed Lineage, you should know how to go back to the stock ROM. Best practice and a basic golden rule of modding phones (whether it be flashing custom ROMs, root, etc.): never do anything you don't know how to reverse. Always have an escape plan. You should know how to go back to stock, before doing any mods. If you don't know, ask. But waiting until there is a problem, to try figure out how to return to stock.
Did you make a TWRP backup before flashing Lineage? Again, another basic golden rule of phone modding: always make a nandroid (TWRP) backup of the stock ROM before root, custom ROM, etc.
Thanks for your replies. Sorry for not giving enough info., I think I am getting too frustrated with the whole thing....I could write a novel about the stress I have had with this phone.
I decided I wanted LineageOS but it was not available for the phone I had so after much research I decided the HTC M8 was the only phone supported with most of the features I wanted (especially dual sim) so I bought one and set about putting Lineage on it. Turned out to be much more difficult than the instructions suggested and I estimate I spent something like 200hrs on it before finally getting it working (with much help from this forum) - This included having to take the phone apart as it turned out a coax cable was missing for the GPS and then had to replace a button.
I finally had it all working and pretty pleased with it then suddenly after a month or so it stops working as a phone and so is now pretty much useless
When I had it all set up and updated with the HTC stock rom I did a TWRP backup but after installing Lineage I realised I had backed it up to the wrong place and so lost the backup
I took notes when I installed the stock rom and kept all the files (or so I though) so I had a backout plan but had never tested it and knowing the problems I had had always suspected I would have trouble if I tried it.
Calls always worked correctly with all the firmwares I have had on this phone, although I can't say for sure it ever worked when I upgraded to LineageOS v15.1 from 15.0
I thought I had seen this problem before but referring to my notes this was a different problem I had hanging up calls with LineageOS 14.
The RUU I used is the one I used when I first set up the phone:
0P6BIMG_M8_DUGL_L50_SENSE60_MR_HTC_Europe_4.30.401.15_Radio_1.24.30336021.13G_30.69.336021.00_F_release_428493_signed.zip
from https://easy-firmware.com/home/browse/category/id/7825/
I did not use the HTC Fastboot so this may well be the problem. I will give it a try and let you know...........
I don't think I used it originally but could be wrong.
Can you please do fastboot getvar all, and post the result (delete IMEI and serial number before posting)? I'd like to see more info about the phone.
To be clear, I don't have the dual SIM M8 (just the single SIM one). So my assistance may be limited. But some things are same/similar, so I'll try to help as much as I can.
Some comments below in red font:
alanes said:
This included having to take the phone apart as it turned out a coax cable was missing for the GPS and then had to replace a button.
I finally had it all working and pretty pleased with it then suddenly after a month or so it stops working as a phone and so is now pretty much useless
So the phone (earpiece sound) worked after you did the hardware repairs? But then stopped working about a month later? I'm suspicious of a hardware issue related to the repair. But flashing the stock RUU (if we can do it) will help determine whether it's a hardware or software problem.
When I had it all set up and updated with the HTC stock rom I did a TWRP backup but after installing Lineage I realised I had backed it up to the wrong place and so lost the backup
What does that mean "wrong place"? You backed up to internal storage, then wiped internal storage, thinking the backup was on SD card?
I did not use the HTC Fastboot so this may well be the problem. I will give it a try and let you know...........
I don't think I used it originally but could be wrong.
You definitely need to use htc_fastboot. The "generic" Google fastboot can't handle the large file size of an RUU. But in that case, it will usually give you an error message to that effect (file size too large); and not "header error". I have a feeling the error may have to do with the version number, but the getvar data will tell me more
Click to expand...
Click to collapse
redpoint73 said:
Can you please do fastboot getvar all, and post the result (delete IMEI and serial number before posting)? I'd like to see more info about the phone.
:
Click to expand...
Click to collapse
Yes, I thought I had backed up to SD card but was wrong
I have just discovered the microphone doesn't work either. I have software which records phone conversations but this now just records nothing, if it were a wire off the speaker or something I think this would still work.
I spent all this morning trying again but still getting the same error. I am wondering if it is because my phone was upgraded(via the HTC automatic updates) to version 6.16.401.101 and so now doesn't like going back to the older version?
Would it be a bad idea to try the file "0P6BIMG_M8_DUGL_M60_SENSE70_MR_HTC_Europe_6.16.401.101_Radio_1.24.30336021.13G_30.69.336021.00_F_release_465002_signed.zip"?
- although if this worked I guess it wont install the updates which is what I am hoping will get the phone working again as I keep reading that HTC released an update for what sounds like the problem I have.
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.24.30336021.13G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.16.401.101
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: xxxxxxxx
(bootloader) imei: xxxxxxx
(bootloader) imei2: xxxxxx
(bootloader) meid: 00000000000000
(bootloader) product: m8_dugl
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B64000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 205bdca3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
alanes said:
I spent all this morning trying again but still getting the same error. I am wondering if it is because my phone was upgraded(via the HTC automatic updates) to version 6.16.401.101 and so now doesn't like going back to the older version?
Click to expand...
Click to collapse
Since you have s-off, it should be okay to flash an older version; as long as it is the proper RUU for your CID and MID, which it appears to be. Unless HTC imposed some limitation on the M8s, that isn't present on M8 (meaning, at least on the M8, flashing older RUU is okay as long as you are s-off).
alanes said:
Would it be a bad idea to try the file "0P6BIMG_M8_DUGL_M60_SENSE70_MR_HTC_Europe_6.16.401.101_Radio_1.24.30336021.13G_30.69.336021.00_F_release_465002_signed.zip"?
- although if this worked I guess it wont install the updates which is what I am hoping will get the phone working again as I keep reading that HTC released an update for what sounds like the problem I have.
Click to expand...
Click to collapse
That should be the perfect RUU for you to flash, given the current main version you show in getvar. Verify it is a full RUU (>1 GB).
The RUU will include all partitions updated to version 6.16.401.101, including whatever was updated. And you should get any updates after that, if there are any. So I'm not sure what you are saying, that you don't think you will get updates.
Thanks, I will give it a try tomorrow (It won't let me download it as it says I have hit my daily limit for the site)
I was told when I first set up the phone that there are lots of partitions which I am not aware of which HTC updates will modify etc., which is why I had to do the official HTC updates to the latest version before I was able to install LineageOS (but I may well have misunderstood).
Gave it a try this morning but same error message as before
I even tried it on a different computer but no change
Just in case I am doing something wrong, what I do is:
First wipe all the partitions using TWRP (apart from sd card) then use htc-fastboot to try and send the RUU zip file
I have not removed TWRP although I did once try first uploading the HTC recovery file corresponding to the RUU version I was about to upload.
I have seen some instructions which say you have to re-lock the phone first but I don't think this is the case (I don't want to do this unless I have to as it is a pain to unlock again).
i.e. fastboot oem lock
Been experimenting with the phone and it turns out the other person can hear me but I can't hear them, but if I switch it to speaker phone then I can hear them but they can't hear me - lol
I guess this proves it is software related though.
--------------
Latest news: I have downloaded TWRP backups instead of using the RUU, this seems to be installing and I will let you know how it goes........
alanes said:
Gave it a try this morning but same error message as before
Just in case I am doing something wrong, what I do is:
First wipe all the partitions using TWRP (apart from sd card) then use htc-fastboot to try and send the RUU zip file
I have not removed TWRP although I did once try first uploading the HTC recovery file corresponding to the RUU version I was about to upload.
I have seen some instructions which say you have to re-lock the phone first but I don't think this is the case (I don't want to do this unless I have to as it is a pain to unlock again).
i.e. fastboot oem lock
Click to expand...
Click to collapse
Strange, I don't know what you are getting header error. Really, from what I can tell, either RUUs you tried should work.
No need to wipe anything in TWRP, nor install stock recovery, in order to RUU. But doing those things won't hurt anything, either (such as the header error).
Also, no need to relock the bootloader since you are s-off. Again, unless the dual SIM M8 has some difference from the "regular" single SIM M8. At least on the single SIM, I'm absolutely positive the RUU will flash with either bootloader locked/relocked or unlocked, as long as you are s-off.
Hi,
I spent much of today on it and managed using TWRP to install the stock HTC rom (6.16.401.101) and do the updates but still the same so tried 4.30.401.15 but still no joy.
Guess my only hope now is to try replacing the earpiece speaker but I still think it is software rather than hardware related.
I finally decided it is not a hardware problem so will consign this phone to the trash and I will give a Willeyfox phone a try, see if this works out any better (can't be much worse - lol)
Hi,
I read a couple of other threads with similar symptoms but I do not know if I have the same problem. So I think it's better to start a new thread. In any case I hope some expert here can help me.
About 1,5 years ago I bought a secondhand HTC One M8 and it has been working fine up to last Tuesday. I use it to hike (to follow downloaded tracks and record my hike, using GPS, and when I do this I put it into flight mode to not use any more battery than necessary). I keep it in a pocket in my shorts when I hike. Last Tuesday, I was simply walking (not climbing, running or anything of that kind) and it had just started raining, but my phone was in my dry pocket, when I felt it vibrated. It had powered off by itself. I powered it on again, tried to reactivate my hiking application (Alpine Quest) but it didn't register my location nor track my moves. I didn't have any connection and it was stuck in flight mode.
At home, powering off and on, it all of a sudden asked me for a PIN code (I've never secured my phone with a code, and I've never seen this screen before) and it only lets me make emergency calls. I tried 0000 but that didn't work (using 1 of the 3 PIN code attempts... I've 2 left now). Powering it off and on a couple of times, it sometimes gives this screen, but sometimes it also allows me to access my phone without the code (the normal home screen). In doing so I was able to get rid of the flight mode (when it is powered it freezes when powering on or off flight mode, which than becomes greyed out). Sometimes it powers on and off by itself. But I have no connection, no baseband, EMEI is unknown, phone number is unknown.
If any of you has any idea as to solve this porblem, I would appreciate the help !
Thanks !
Judith
Ps Oh and by the way, I'm quite illiterated when it comes to phones... I may understand computers but because with phones the software is hidden and can only be accessed when the phone is rooted (and I already "bricked" my previous unlocked Samsung by trying to root it when it had a problem) I cannot learn and I'm scared I may do something wrong this time too . I find it ridiculous that when you BUY a (unlocked) phone you cannot access the software installed on it (and get rid of xxxxx MB of bloatware that fills up the memory, to name one thing...).
Phone: HTC One M8
Android version: 6.0
HTC Sense: 7.0
Software number: 6.12.401.4
Kernel version: 3.4.0-perf-g708019f
[email protected] #1
SMP PREEMPT
Baseband version: unknown
IMEI: unknown
IMEI SV: unknown
Phone number: unknown
IMSI: unknown
Judiver said:
Ps Oh and by the way, I'm quite illiterated when it comes to phones... I may understand computers but because with phones the software is hidden and can only be accessed when the phone is rooted (and I already "bricked" my previous unlocked Samsung by trying to root it when it had a problem) I cannot learn and I'm scared I may do something wrong this time too
Click to expand...
Click to collapse
What do you mean "I cannot learn"? Anybody can learn! But it requires you to take the time and effort to learn the proper info and methods.
If you don't understand enough to root a phone, then you don't know enough to be messing with the phone's software. This is the main reason they don't let users easily access the operating system (more likely to cause damage then do good).
Judiver said:
Software number: 6.12.401.4
Click to expand...
Click to collapse
If you know how, do fastboot getvar all, and post the results (delete IMEI and serial number, if they appear).
It appears you obtained the info from the phone settings (within OS) which is not a reliable way of obtaining this data.
If you don't know how to do fastboot getvar, at least go to bootloader screen, and confirm OS number, and tell us whether baseband number is listed as well.
Hi Redpoint,
Thank you for your reaction. Sorry for my slow reaction. I've been doing some reading and also finding out how to make a back-up without a connection. I ended up downloading HTC Sync Manager, which didn't want to connect my phone at first, and sometimes still doesn't. I am apparently not the only one who has this problem with HTC Sync Manager but I noticed that since my phone disconnected last week, that when I plug it to my pc with a USB cable (not an original HTC as that was not delivered with my 2nd hand phone...) I get the message that the driver doesn't install. I now sometimes I can connect my phone and sometimes not. This must be related to the problem with the phone, as formerly this never happened, I could always connect my phone to my pc with USB and never got a message about drivers not correctly having been installed. Also my phone powers off and on by itself now.
Off course I can learn ! I wouldn't have asked for help here if I didn't want to learn ! What I meant is that, opposed to computers, a normal user with an unrooted phone (like me) doesn't see nor can he/she access any software on a phone. When I had a problem with my previous phone (a Samsung), I asked for help on this forum but I didn't get any reaction. So I tried to figure things out myself and downloaded a file from the internet to (easily) root the phone. But the program appeared to be crap, it bricked my phone (I think my EMEI was stolen ?). That wouldn't happen on a pc, which is much more fool proof : you can see your system files, run malware and other scans, lots of security facilities are built in, lots ways to get back to a previous state from before messing up, etc. Everything I learnt about computers is done by reading & trying and I am much less afraid of doing something wrong because it is like walking in a city where I've been wandering around many times, seeing things that are either familiar or weird. With the experience of my Samsung in mind, I am afraid of doing something wrong with my HTC now, and especially afraid of downloading from websites that have not been recommended by a trustworthy source. That's all.
I just installed the Minimal ADB and Fastboot (https://forum.xda-developers.com/showthread.php?p=42407269#post42407269) and got this result :
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: *****
(bootloader) imei: *****
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.080s
I bought it from Second-hand Phones in the UK in April last year.
Thanks for your help. I appreciate it.
Judith
Ps learned something already
Oh I forgot,
It says
***Software status: Official***
Judiver said:
When I had a problem with my previous phone (a Samsung), I asked for help on this forum but I didn't get any reaction. So I tried to figure things out myself and downloaded a file from the internet to (easily) root the phone. But the program appeared to be crap, it bricked my phone (I think my EMEI was stolen ?).
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Click to collapse
I don't know what Samsung phone (your info is too vague, maybe intentionally so) but there is plenty of info on XDA on how to root all the common Samsung phones. You may have been asking for an old device, where the forum is not very active anymore (the M8 forum itself is pretty quiet, only a few of us "helpers" left anymore. Or maybe asking a question that has already been answered too many times ("how to root" is one of those).
If you downloaded a random root program from websites outside XDA, that is a mistake. My advice would be to stick to XDA, and advice/files from reputable XDA members, and you won't go wrong.
---------- Post added at 09:41 AM ---------- Previous post was at 09:38 AM ----------
Judiver said:
Off course I can learn ! I wouldn't have asked for help here if I didn't want to learn ! What I meant is that, opposed to computers, a normal user with an unrooted phone (like me) doesn't see nor can he/she access any software on a phone.
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This is a false statement. Linux systems are both computers and PCs. And Linux has root privileges just like Android.
If you are talking Windows specifically, I can tell you having tinkered with both Windows PCs and Android Phones, that phones are far easier to manipulate and restore, than PCs. You just know your way around PCs, than phones.
There are plenty of ways to restore an Android device. You just haven't learned them yet.
---------- Post added at 09:53 AM ---------- Previous post was at 09:41 AM ----------
Judiver said:
I've been searching for fastboot getvar all, but it looks like I need to download a program for that (?) and, as I said, I am a bit afraid of downloading from the wrong websites.
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Click to collapse
By installing HTC Sync, you already have fastboot installed. There are also fastboot/adb installers available on XDA (reputable and used by many) if you use the XDA search function and search "easy fastboot install" or similar search phrase. Also "fastboot guide" will help you find threads on the basics.
Fastboot is mandatory not just for the info I asked for, but also the recovery option I will suggest. So you need to learn how to use fastboot, at least on a basic level. Fastboot is handled through PC's command prompt interface. So if you are experienced with PCs, it really shouldn't be a problem for you to learn.
And when I say "recovery option I will suggest" keep in mind, it is just a clean install of the stock software/firmware. It sounds like your issue may or may not be a hardware failure. But in the even it is, my forthcoming suggestion won't fix your issue. But it's worth trying, to at least see if the problem is in the software/firmware.
redpoint73 said:
I don't know what Samsung phone (your info is too vague, maybe intentionally so) but there is plenty of info on XDA on how to root all the common Samsung phones. You may have been asking for an old device
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It was indeed a bit of an old device. I didn't mention the model because it isn't relevant for this thread, but it was Samsung Galaxy i9003 S SCL, bought in 2012 (in Spain). It got a problem last year, but, if I remember well, as the software was outdated (and apparently not updated to anything newer?) I wanted to root it to be able to put something more recent on it (hoping to fix the problem at the same time).
redpoint73 said:
If you downloaded a random root program from websites outside XDA, that is a mistake. My advice would be to stick to XDA, and advice/files from reputable XDA members, and you won't go wrong.
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Click to collapse
I fully agree! It was a stupid action and I should have known better. I have enough experience with pc's to know the risks of downloading executable files from shady sources...
redpoint73 said:
You just know your way around PCs, than phones.
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Click to collapse
Well, I'm no expert in pc's but I try and learn, and stuff becomes easier on the go. But I am a blank page when it comes to mobiles phones !
redpoint73 said:
By installing HTC Sync, you already have fastboot installed. There are also fastboot/adb installers available on XDA (reputable and used by many) if you use the XDA search function and search "easy fastboot install" or similar search phrase. Also "fastboot guide" will help you find threads on the basics.
Fastboot is mandatory not just for the info I asked for, but also the recovery option I will suggest. So you need to learn how to use fastboot, at least on a basic level. Fastboot is handled through PC's command prompt interface. So if you are experienced with PCs, it really shouldn't be a problem for you to learn.
And when I say "recovery option I will suggest" keep in mind, it is just a clean install of the stock software/firmware. It sounds like your issue may or may not be a hardware failure. But in the even it is, my forthcoming suggestion won't fix your issue. But it's worth trying, to at least see if the problem is in the software/firmware.
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Click to collapse
I am glad that you think it's a software issue. So now that I have HTC Sync and the Minimal ADB and Fastboot, is that sufficient for what you (I hope) suggest I do next or do I need the full ADB?
Judiver said:
I am glad that you think it's a software issue. So now that I have HTC Sync and the Minimal ADB and Fastboot, is that sufficient for what you (I hope) suggest I do next or do I need the full ADB?
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I never said I thought it was a software issue. I said it may or may not be a hardware issue. It's worth a try (and probably won't hurt) restoring the full stock software image (RUU). Sometimes this fixes the problem with no connection, sometimes not (such as with a hardware issue).
Just about any fastboot installation will do. In fact, you will need to download the htc_fastboot to flash the RUU file in the following post:
https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Note that you do not need to lock the bootloader (first 2 bold type lines in the above guide) since your bootloader is still locked.
Also note that the RUU will wipe all data from the phone. So backup/move anything you want to keep from the phone (photos, personal data, etc.).
redpoint73 said:
I never said I thought it was a software issue. I said it may or may not be a hardware issue. It's worth a try (and probably won't hurt) restoring the full stock software image (RUU). Sometimes this fixes the problem with no connection, sometimes not (such as with a hardware issue).
Just about any fastboot installation will do. In fact, you will need to download the htc_fastboot to flash the RUU file in the following post:
https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Note that you do not need to lock the bootloader (first 2 bold type lines in the above guide) since your bootloader is still locked.
Also note that the RUU will wipe all data from the phone. So backup/move anything you want to keep from the phone (photos, personal data, etc.).
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Click to collapse
I'm sorry, I was reading fast and apparently did some 'wishful reading' concerning the software/hardware issue.
In bootloader mode there are a couple of options, like Recovery mode and Factory reset. Couldn't I try this first before loading on a new RUU?
Judiver said:
In bootloader mode there are a couple of options, like Recovery mode and Factory reset. Couldn't I try this first before loading on a new RUU?
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Click to collapse
Those options won't do anything. If they had any possibility to help, I would have mentioned those options. The stock recovery is pretty useless. It will give you options to factory reset (see more info on that, next paragraph), and wipe cache. You can try to wipe cache if you like (won't harm anything) but it won't help your issue, I can guarantee.
In regards to factory reset, many folks have a misunderstanding of what that means. The term "factory reset is somewhat of a misnomer. It won't magically restore the OS. The only way to do that, is to re-install the OS from somewhere, like an RUU. The only thing the factory reset option in bootloader/stock recovery does, is wipe user data.
redpoint73 said:
Those options won't do anything. If they had any possibility to help, I would have mentioned those options. The stock recovery is pretty useless. It will give you options to factory reset (see more info on that, next paragraph), and wipe cache. You can try to wipe cache if you like (won't harm anything) but it won't help your issue, I can guarantee.
In regards to factory reset, many folks have a misunderstanding of what that means. The term "factory reset is somewhat of a misnomer. It won't magically restore the OS. The only way to do that, is to re-install the OS from somewhere, like an RUU. The only thing the factory reset option in bootloader/stock recovery does, is wipe user data.
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Hi Redpoint,
I downloaded the htc_fastboot.exe and the RUU, but couldn't find a download for the 1.4.3 version of the ADB Installer last night. So today, still no luck, I tried 1.3 and followed the instructions on the links you gave me. At first I thought it hadn't changed anything as it was asking for a PIN again and when connecting to my pc with a USB cable the drivers didn't install correctly (i.e. same 2 symptoms that had occurred when I found myself without a connection). But this time the standard 0000 of my operator worked for the sim card PIN and it appeared I had a connection! But it wouldn't call. After re-installing my wifi connection I started updating all of the software. That took a while. And then restore from HTC Sync Manager back-up and getting all my apps and settings back that the back-up hadn't adressed (the HTC back-up was not very exhaustive... no ringtones, no Whatsapp history...).
During all the updates the first sms I received was spam and this telephone, for some reason, can blacklist calls but not sms. Lots of bloat ware you cannot get rid of but no sms blocker! And I forgot which sms blocker app (free, no ads) I had downloaded previously. Hmmm... I'll keep looking for something suitable...
But that aside, all seems to work as it should now (fingers crossed) !
So thanks a lot for your help. It helped me greatly :good::good:.
And I learned, although I still think it is a bit of a drastic procedure to do every time a phone has a problem. You have no idea what the problem is, severe or minor, and have no clue where to look! If every time I have a problem with my pc I need to re-install Windows, I wouldn't be doing much other than just that! Mobile phones (at least as far as I know) seem to lack a system where you can do a scan and repair system files, or a way to find out where the problem is and replace just a part (leaving your stuff in tact). All I read everywhere on android websites is about flashing and rooting, hardly ever less drastic solutions... But then... that's the opinion of someone you just made her first steps in the Android world ...
Judiver said:
I downloaded the htc_fastboot.exe and the RUU, but couldn't find a download for the 1.4.3 version of the ADB Installer last night.
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Click to collapse
You already has adb installed when you installed HTCSync. And again when you used the minimal fastboot/adb installer. I mentioned as much earlier. Any of these would work. Not sure why you tried installing adb yet again (3rd separate installation).
In any case, it sounds like you sorted it out, so glad the RUU helped.
Judiver said:
And I learned, although I still think it is a bit of a drastic procedure to do every time a phone has a problem.
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Click to collapse
What you experienced was probably a pretty serious issue, and not that common. I used the M8 as my daily driver for over 3 years, and never had to use the RUU to recover from such an issue.
redpoint73 said:
You already has adb installed when you installed HTCSync. And again when you used the minimal fastboot/adb installer. I mentioned as much earlier. Any of these would work. Not sure why you tried installing adb yet again (3rd separate installation).
I wasn't sure whether the minimal fastboot / HTC Sync was enough to install a RUU.
redpoint73 said:
What you experienced was probably a pretty serious issue, and not that common. I used the M8 as my daily driver for over 3 years, and never had to use the RUU to recover from such an issue.
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Click to collapse
We will never know what the problem was, but I'm very happy it is gone Thanks for helping me out Redpoint.
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