Bootloop on HTC M9 - One (M9) Q&A, Help & Troubleshooting

Hi, as the title says my HTC is stuck in bootloop and the OS wont load. Tried the data wipe clean and the factory reset it the problem was not resolved.
Read about 101 solutions but each the my problem with all these solutions is it requires my phone bootloader to be unlocked and S-OFF. My phone bootloader is Locked and S-ON, now a lot of you will tell me to unlock the bootloader by turning on the developer options in my phone but the problem is how do I do so when the phone doesnt load the OS at all?
Summary :- Bootloop
Bootloader Locked
S-ON
Doesnt Load the OS for me to enable the Developer Options
HELP!!!
Thanks

Put the phone in download mode, plug it into your pc, obtain and run htc_fastboot.exe with the cmd command "fastboot getvar all" (must be executed from the fastboot directory/folder)..
Paste the results in your next post..
Beamed in by telepathy.

Related

[Q] htc phone stuck on htc logo

hi friends
i got htc desire HD a9191 phone but its stuck on htc logo
Ace pvt SHIP S-On RL
Hboot -2.00.0027
MICROP-0438
RAdio -26.14.04.28_M
Emmc-boot
Sep 7 2011 ,19:0:24
Even factory reset and recovery is not working
Factory reset : ON clicking factory phone gets stuck (i.e even menu gets unresponsive)
Recovry : clicking recovey phone vibrates 7 times:crying:
Bootloader
vippz said:
hi friends
i got htc desire HD a9191 phone but its stuck on htc logo
Ace pvt SHIP S-On RL
Hboot -2.00.0027
MICROP-0438
RAdio -26.14.04.28_M
Emmc-boot
Sep 7 2011 ,19:0:24
Even factory reset and recovery is not working
Factory reset : ON clicking factory phone gets stuck (i.e even menu gets unresponsive)
Recovry : clicking recovey phone vibrates 7 times:crying:
Click to expand...
Click to collapse
Things that you forgot to mention is BOOT LOADER,is it locked Or unlocked?
it will written above your phone's Hboot -2.00.0027.
If it's unlocked that try locking it back and then run stock RUU the one you were using it in last working stat.
Thanks.
How would i get to know thats its unlocked
Because its not mentioned any where on screen. what I can tell u i its was working every sim card was working on this phone .
I am new to this please if possible explain me in detail :good:
No Worry Bro!
vippz said:
How would i get to know thats its unlocked
Because its not mentioned any where on screen. what I can tell u i its was working every sim card was working on this phone .
I am new to this please if possible explain me in detail :good:
Click to expand...
Click to collapse
Don't get panic!
It's really easy.....as you may check that i am also new to xda infect i registered on December last month,ever since then i get to know things which i didn't know before so don't worry it will take time but you will know step by step.
As you have mention about S-On and some other detail by pressing volume down and power button.,the same way do it.
first phone should be switched off,and press volume down and power button together,once you see white background with several information regarding your phone's current status.
HBOOT
FASTBOOT
RECOVERY
and some others but in that screen look for top on the list it should written locked or relocked,if not then you have to lock it back in order to run any stock RUU.
as you said that any sim card works which means that your phone is unlocked to network. but for now if there is no other issue in your phone than you have to relock the bootloader in order to run STOCK RUU.
without locked boot loader you won't be able to install RUU.
If it stats ***Locked*** than just flash any RUU by double clicking on it.,if not than just follow this: http://forum.xda-developers.com/showthread.php?t=2133336
But its says nothing locked or unlocked at the top
and how to enable USB Debgging
I tried the link above
and EasyUnlockTool.cmd says the following
***ERROR***ERROR**ERROR
Phone not plugged in
or
Driver not Installed
or
USB debugging not enbaled
***ERROR***ERROR**ERROR
vippz said:
How would i get to know thats its unlocked
Because its not mentioned any where on screen. what I can tell u i its was working every sim card was working on this phone .
I am new to this please if possible explain me in detail :good:
Click to expand...
Click to collapse
unlocked network doesn't mean your bootloader is already unlocked..
@dr.patron99
sorry just wanna correct this...
unlocked network doesn't mean the bootloader is already unlocked..both are is separate different thing...
vippz said:
But its says nothing locked or unlocked at the top
and how to enable USB Debgging
I tried the link above
and EasyUnlockTool.cmd says the following
***ERROR***ERROR**ERROR
Phone not plugged in
or
Driver not Installed
or
USB debugging not enbaled
***ERROR***ERROR**ERROR
Click to expand...
Click to collapse
you can try flashing RUU with the latest or same version as you know that you already using it..but firstly you must find the correct RUU that are suitable with you CIDnum (country ID) of you phone...or else you might using a goldcard method
to check the CIDnum of your phone..your pc must have the latest HTC driver (you can find it here ), and your must already had ADB/ SDK to running android debugging bridge (you can download it minimal ADB from here or download full SDK from here )
after that get your phone to the bootloader n select FASTBOOT then connecting your phone with your pc..then open cmd and change source to your ADB / SDK folder..then typing "fastboot devices" (this is to see connected of your phone to pc)
if success connected..the output will prompt it of your phone serial number..after that you can continue to typing "fastboot getvar all"
then see your CIDnum in the line of output "INFOCID.....XXXX"
hope this help..
JJeamy said:
unlocked network doesn't mean your bootloader is already unlocked..
@dr.patron99
sorry just wanna correct this...
unlocked network doesn't mean the bootloader is already unlocked..both are is separate different thing...
you can try flashing RUU with the latest or same version as you know that you already using it..but firstly you must find the correct RUU that are suitable with you CIDnum (country ID) of you phone...or else you might using a goldcard method
to check the CIDnum of your phone..your pc must have the latest HTC driver (you can find it here ), and your must already had ADB/ SDK to running android debugging bridge (you can download it minimal ADB from here or download full SDK from here )
after that get your phone to the bootloader n select FASTBOOT then connecting your phone with your pc..then open cmd and change source to your ADB / SDK folder..then typing "fastboot devices" (this is to see connected of your phone to pc)
if success connected..the output will prompt it of your phone serial number..after that you can continue to typing "fastboot getvar all"
then see your CIDnum in the line of output "INFOCID.....XXXX"
hope this help..
Click to expand...
Click to collapse
Sir common,i know unlock to network doesn't mean his device unlock to bootloader as well
May be misspelled.:good:
dr.patron99 said:
Sir common,i know unlock to network doesn't mean his device unlock to bootloader as well
May be misspelled.:good:
Click to expand...
Click to collapse
yap..just wanna correct misspelled..
because..you already suggest it to OP to relock his phone bootloader..that's mean you already assume that his bootloader is already unlocked just not show in the top of bootloader..
because of that...i just wanna correct that..because what i know until now is.. actually the bootloader of Ace..by default is indeed nothing showing state locked or unlocked on the top of bootloader.. that's why i suggest him to flashing RUU again..no needed to relock bootloader first..
i just wanna correct miss direction to the OP....nothing else..
anyway..i'm really glad and appreciated to see you wanna trying helping all people in this forum..mate
JJeamy said:
yap..just wanna correct misspelled..
because..you already suggest it to OP to relock his phone bootloader..that's mean you already assume that his bootloader is already unlocked just not show in the top of bootloader..
because of that...i just wanna correct that..because what i know until now is.. actually the bootloader of Ace..by default is indeed nothing showing state locked or unlocked on the top of bootloader.. that's why i suggest him to flashing RUU again..no needed to relock bootloader first..
i just wanna correct miss direction to the OP....nothing else..
anyway..i'm really glad and appreciated to see you wanna trying helping all people in this forum..mate
Click to expand...
Click to collapse
Thanks buddy this is the information i got from cmd see attachment
please help me further on
could u provide me the link to which i should proceed (i.e what steps i should do next)
thanxxx
vippz said:
Thanks buddy this is the information i got from cmd see attachment
please help me further on
could u provide me the link to which i should proceed (i.e what steps i should do next)
thanxxx
Click to expand...
Click to collapse
that's CID num is for RUU HTC India 3.13.720.2 , but i can't find it anywhere ...
so i think you must using goldcard to flashing another RUU with version above 3.13.720.2
here some of other RUU with version above than yours..:
RUU_Ace_Sense30_S_HKCSL_CHT_3.13.832.4_R_Radio_12.65.60.29_26.14.04.28_M_release_234218_signed.exe
or
RUU_Ace_Sense30_S_TWM_TW_3.16.921.2_Radio_12.65.60.29_26.14.04.28_M_release_247385_signed.exe
you can make a goldcard with a tool from here..
hope this help..
JJeamy said:
that's CID num is for RUU HTC India 3.13.720.2 , but i can't find it anywhere ...
so i think you must using goldcard to flashing another RUU with version above 3.13.720.2
here some of other RUU with version above than yours..:
RUU_Ace_Sense30_S_HKCSL_CHT_3.13.832.4_R_Radio_12.65.60.29_26.14.04.28_M_release_234218_signed.exe
or
RUU_Ace_Sense30_S_TWM_TW_3.16.921.2_Radio_12.65.60.29_26.14.04.28_M_release_247385_signed.exe
you can make a goldcard with a tool from here..
hope this help..
Click to expand...
Click to collapse
But trying creating goldCARD Says
error Device not contected
Please Help what should i do
vippz said:
But trying creating goldCARD Says
error Device not contected
Please Help what should i do
Click to expand...
Click to collapse
sorry..forgot..your phone still can't booting normal..
so i suggest you to unlock bootloader via HTCdev unlock first..then installing custom recovery like 4ext or TWRP..then installing custom rom..
after that..if you still wanna back to the stock again...then you can do it with relock bootloader first then continued to process making a gold card..then flashing the RUU that i give it to you above..
just go to https://www.htcdev.com/ ..don't forget to sign up first..then select unlock bootloader..after that..you must download the latest hboot from there..then extracted the rom.zip from exe..copied to your adb/fastboot.exe folder then update your hboot via fastboot.. with command "fastboot oem rebootRUU" then continued "fastboot flash zip rom.zip" wait until finish..if doesn't automatic reboot just type "fastboot reboot bootloader" then cek your hboot that's already change to hboot 2.00.0029..then you can continued to FASTBOOT mode again..then type "fastboot oem get_identifier_token" ..after you get token...then you can continued to process submit token to htcdev unlock for request unlock.bin from htc to unlock your bootloader..
hope this can help..
JJeamy said:
sorry..forgot..your phone still can't booting normal..
so i suggest you to unlock bootloader via HTCdev unlock first..then installing custom recovery like 4ext or TWRP..then installing custom rom..
after that..if you still wanna back to the stock again...then you can do it with relock bootloader first then continued to process making a gold card..then flashing the RUU that i give it to you above..
just go to https://www.htcdev.com/ ..don't forget to sign up first..then select unlock bootloader..after that..you must download the latest hboot from there..then extracted the rom.zip from exe..copied to your adb/fastboot.exe folder then update your hboot via fastboot.. with command "fastboot oem rebootRUU" then continued "fastboot flash zip rom.zip" wait until finish..if doesn't automatic reboot just type "fastboot reboot bootloader" then cek your hboot that's already change to hboot 2.00.0029..then you can continued to FASTBOOT mode again..then type "fastboot oem get_identifier_token" ..after you get token...then you can continued to process submit token to htcdev unlock for request unlock.bin from htc to unlock your bootloader..
hope this can help..
Click to expand...
Click to collapse
but HTC sycn says no Device connected
And i am not getting any HBOOT Files From HTC Website
please provide me the Latest Downloads here or the links and the process to proceed further on :
vippz said:
but HTC sycn says no Device connected
And i am not getting any HBOOT Files From HTC Website
please provide me the Latest Downloads here or the links and the process to proceed further on :
Click to expand...
Click to collapse
you don't need HTC sync to do that...just download SDK from here.. and placed in C:\ drive on your pc.
then you continued to step :
1. download your hboot update from here..
2. after you already download your hboot.. running that exe file until next to second step..now you must hold at this point..don't close this..let open
3. open explorer then search the rom.zip file under C:\Users\"your username"\AppData\Local\Temp\ "you will see a lot of folder like this {5917E83E-C23B-491F-9D62-6AB7E6E87DC6} and you must try looking one by one by open it and see there is a file dotnetinstaller.exe inside that folder and had a folder like before too {5917E83E-C23B-491F-9D62-6AB7E6E87DC6}..then open it again that folder..now you can find the rom.zip file in there"
4. copying that rom.zip file to your SDK under platform-tools folder..and turn on your phone again with pressing and hold volume down+power until get inside bootloader then select FASTBOOT mode
5. open cmd change source to your SDK / platform-tools folder then typing "fastboot devices" enter to checking first that your phone is already connected properly
5. typing "fastboot oem rebootRUU" enter
6. "fastboot flash zip rom.zip" enter and wait until finish..
7. now if succes you can continued to the step unlocking your bootloader just following instruction from www.htcdev.com
8. if already success unlock your bootloader..then you can continued installing custom recovery like 4ext recovery (just try searching it on google how to do that)
9. download custom rom..then installing
10. done..enjoy it
all command without quote
hope this can help..
JJeamy said:
you don't need HTC sync to do that...just download SDK from here.. and placed in C:\ drive on your pc.
then you continued to step :
1. download your hboot update from here..
2. after you already download your hboot.. running that exe file until next to second step..now you must hold at this point..don't close this..let open
3. open explorer then search the rom.zip file under C:\Users\"your username"\AppData\Local\Temp\ "you will see a lot of folder like this {5917E83E-C23B-491F-9D62-6AB7E6E87DC6} and you must try looking one by one by open it and see there is a file dotnetinstaller.exe inside that folder and had a folder like before too {5917E83E-C23B-491F-9D62-6AB7E6E87DC6}..then open it again that folder..now you can find the rom.zip file in there"
4. copying that rom.zip file to your SDK under platform-tools folder..and turn on your phone again with pressing and hold volume down+power until get inside bootloader then select FASTBOOT mode
5. open cmd change source to your SDK / platform-tools folder then typing "fastboot devices" enter to checking first that your phone is already connected properly
5. typing "fastboot oem rebootRUU" enter
6. "fastboot flash zip rom.zip" enter and wait until finish..
7. now if succes you can continued to the step unlocking your bootloader just following instruction from www.htcdev.com
8. if already success unlock your bootloader..then you can continued installing custom recovery like 4ext recovery (just try searching it on google how to do that)
9. download custom rom..then installing
10. done..enjoy it
all command without quote
hope this can help..
Click to expand...
Click to collapse
After doing what step 5 says that is putting in the command fastboot oem rebootRUU i get 3 dots and nothing happens...
I tried rebooting it manually but the hboot was stuck.
vippz said:
After doing what step 5 says that is putting in the command fastboot oem rebootRUU i get 3 dots and nothing happens...
I tried rebooting it manually but the hboot was stuck.
Click to expand...
Click to collapse
what do you mean stuck..?
did you already see the screen white HTC text with black background after execute command "fastboot oem rebootRUU" ?
just try boot to bootloader again...then select FASTBOOT mode..connect it again with your pc..disable it all antivirus..then try running PD9810000_Ace_Sense30_S_hboot_2.00.0029.exe and following the step until finish..
JJeamy said:
what do you mean stuck..?
did you already see the screen white HTC text with black background after execute command "fastboot oem rebootRUU" ?
Click to expand...
Click to collapse
I mean the phone is in fastboot mode and stuck on the screen as shown below... and the command prompt is showing this screen
vippz said:
I mean the phone is in fastboot mode and stuck on the screen as shown below... and the command prompt is showing this screen
Click to expand...
Click to collapse
just try boot to bootloader again...then select FASTBOOT mode again..and connect it again with your pc..disable it all antivirus..then try running PD9810000_Ace_Sense30_S_hboot_2.00.0029.exe and following the step until finish..
IF that's step above does'n success too..then you can try it..
rename it the rom.zip file that you are already tried to flashing it from fastboot command previously (rename it to PD98IMG.zip)..then copied the file to the root of your sd card..this mean copied just inside your sd card not inside any folder..just using card reader to copied that file..then put it in back again in your phone..then boot to bootloader again with pressing volume down+power then wait until bootloader check the zip file then ask you to update it..
then confirm it with volume UP..wait until finish and ask you to reboot the phone with pressing power button..
hope this can help..
JJeamy said:
what do you mean stuck..?
did you already see the screen white HTC text with black background after execute command "fastboot oem rebootRUU" ?
just try boot to bootloader again...then select FASTBOOT mode..connect it again with your pc..disable it all antivirus..then try running PD9810000_Ace_Sense30_S_hboot_2.00.0029.exe and following the step until finish..
Click to expand...
Click to collapse
The PD9810000_Ace_Sense30_S_hboot_2.00.0029.exe Showed me Showed me screen Rebootiing to Bootloader .......................
noting elsee
What Should I Do v??
vippz said:
The PD9810000_Ace_Sense30_S_hboot_2.00.0029.exe Showed me Showed me screen Rebootiing to Bootloader .......................
noting elsee
What Should I Do v??
Click to expand...
Click to collapse
just try what i said above..
IF .exe step does'n success too..then you can try it..
rename it the rom.zip file that you are already tried to flashing it from fastboot command previously (rename it to PD98IMG.zip)..then copied the file to the root of your sd card..this mean copied just inside your sd card not inside any folder..just using card reader to copied that file..then put it in back again your sd card in your phone..then boot to bootloader again with pressing volume down+power then wait until bootloader check the zip file then ask you to update it..
then confirm it with volume UP..wait until finish and ask you to reboot the phone with pressing power button..

M8 Restarting all stock NEED HELP

Hello all
My friend phone.
M8x 0P6B110 Cid 621 with all stock. Rom stock lollipop. Bootloader locked and s-on. No root.
Hboot 3.19
4.19.709
Device keep restarting itself, I tried to enable developer mode but when device restart it loses the setup I made... So i can't unlock bootloader... Already tried factory reset on sense, on bootloader and nothing... No result wipe, format anything no result. Device reboot with all data and system.
Tried also root device before it restart itself , to do a adb push to fix Emma i guess hardware idk... No success becuz device keep restart and loses any setting i made before.
I have correctly ruu zip files lollipop and marshmallow , tried too to enter ruu mode but when I type fastboot oem rebootRUU device restart and do not enter in ruu mode... So I can't flash ruu.... tried also rename my ruu to 0P6BIMG.zip and move to sd top level directory but hboot check ruu and pop-up coming saying press power to reboot.
I don't know what to do now...
Any help and apologize for my bad English

Need help with Flashing Ruu Error 171

I have at&t m8 i downloaded marsmallow ruu to flash my phone. he can detects my phone then phone goes to bootloader mode then error 171 occurs. And phone restarts himself. Please somebody help me i am about to go mads.
Error 171 indicates usb connection problem. You need Windows PC with USB 2.0 and htc usb drivers installed.
Follow this for the steps: http://forum.xda-developers.com/showpost.php?p=67123738&postcount=7
If your device is S-On and bootloader unlocked, you need to relock it first
fastboot oem lock
fastboot reboot-bootloader
its stuck on waiting for device i think i need to find drivers how can i find them
but i can see my device when i write adb devices
Ryokan said:
but i can see my device when i write adb devices
Click to expand...
Click to collapse
adb works when on OS or in recovery.
fastboot works when on fastboot/bootloader
Are you on bootloader/fastboot mode ?
Oke i solve the problem thank you so much

Help please HTC M9 boot into bootloader only can access to download & recovery modes

Help please HTC M9 boot into bootloader only can access to download & recovery modes
Dear there
Suddenly yesterday wnat to restart my phone and its enter to bootloader try to restart it again also access to bootloader (White Screen ) still can access to download and recovery mode
running Stock Rom last update Android 7
OS 4.14.401.7
htc_himauhl PVT S-ON
not ever root it or install custme recovery
if any idea please help
Im not quite sure what you mean. Please clarify.
Are you saying:
1, that you went to the bootloader and tried to reboot but it only reboots back to the bootloader and won't go to the os?.
OR
2, The phone rebooted on its own accord and is now only able to boot into bootloader, download or recovery?.
Beamed in by telepathy.
i have been tried to reboot the phone becuse feel that it is slow and when its reboot the phone just enter to bootloader menu (which i can go to download mode or recovery mode from it ) now i can boot only in bootloader mode
thank you in advance
Put your phone into download mode and connect it to a pc. Download htc_fastboot.exe and from its directory in cmd type "fastboot getvar all".
Post the result here but remember to omit your IMEI from the result before posting (if applicable).
Beamed in by telepathy.
thank you for your assist
problem solved using this instruction found in that link with RUU SD method
https://forum.xda-developers.com/on...collection-t3132698/post64299771#post64299771
thanks alot

Htc one m9 s-on

Hi there,
Yesterday phone just turned off and since then there is no way to turn it on. I've managed to download RUU File and ive tried to run it form sd there is a problem :
ibb.co/cnu2DH
ibb.co/cqbcfx
Is there any way to turn s-off from bootload mode? Because there is no way to turn this on so i can turn off it from programmer options
ibb.co/nG3ZSc
I cant post links as a new user so please copy it yourself.
You need to flash recovery from download not bootloader and you need an unlocked bootloader.
Also you can't flash ruu from recovery, you need to put the file named as 0PJAIMG.zip in the root of your fat32 formatted sdcard and boot in download.
If you need more help you need to boot in download and run "fastboot getvar all" then post the result here(remove imei, sn).
lucyr03 said:
You need to flash recovery from download not bootloader and you need an unlocked bootloader.
Also you can't flash ruu from recovery, you need to put the file named as 0PJAIMG.zip in the root of your fat32 formatted sdcard and boot in download.
If you need more help you need to boot in download and run "fastboot getvar all" then post the result here(remove imei, sn).
Click to expand...
Click to collapse
Thanks for your advices
Is there any way to unlock bootloader when i cant turn on phone?
Did all thing as you said. When I try it it just keeps reseting phone with HTC logo. Ive left phone for almost hour and it was still resetting, nothing other happens.
heres screen ibb.co/iK4qOH
Satreb said:
Thanks for your advices
Is there any way to unlock bootloader when i cant turn on phone?
Did all thing as you said. When I try it it just keeps reseting phone with HTC logo. Ive left phone for almost hour and it was still resetting, nothing other happens.
heres screen ibb.co/iK4qOH
Click to expand...
Click to collapse
No, you need to enable oem unlocking in settings to be able to unlock it.
Your only option is to flash it by ruu.
This is the ruu for your phone: https://androidfilehost.com/?fid=457095661767124956
Rename it to 0PJA100.zip and put in root of your fat32 formatted sdcard then boot in download and follow onscreen instructions.
Sent from my OnePlus 2 using XDA Labs
Well did as you said and problem is the same - when I start it from download mode it just keeps rebooting phone with HTC logo.
Looks like this phone is really dead thanks for your support
Satreb said:
Well did as you said and problem is the same - when I start it from download mode it just keeps rebooting phone with HTC logo.
Looks like this phone is really dead thanks for your support
Click to expand...
Click to collapse
The process completed successfully, without any errors? If so, the nand is most probably dead.
Also you can try the fastboot method to flash, maybe you have some luck...
You need htc_fastboot.exe for this
"fastboot oem rebootRUU"
"fastboot flash zip RUU.zip" - do the command again when/if it asks.
"fastboot reboot" - when the process finish.

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