Develop Bugs

Cover to mute

problem resolved

cover to mute
tonyguy2000 said:
problem resolved
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Very curious what the issue was, and how it was resolved. I went the Asus Support chat route, and was supremely disappointed when they sent me to their website, had me do a reset, a reinstall of the Zenwatch Manager, then decided it must be a hardware issue, and told me it would need to be sent in to be serviced.
If cover to mute doesnt work, and the app wont save the selection when I click apply...but cover works for other features....why blame the watch hardware? Seems more likely to be a phone software issue than watch hardware.
Support had no clue. The watch is saying install android wear, the phone indicates that Zenwatch Manager requires and uses Android Wear configuration, and the guy is telling me I dont need to install Android Wear. Very frustrating half hour!

Not working for me either
I can't get incoming calls (Nexus 5, stock Lollipop 5.0.1) to mute using the feature either. Could it be related to the fact that I wear the watch on my right wrist?

nah, sounds like a hardware issue... send it in for service.
nah, sounds like a hardware issue... send it in for service.

Are you putting your palm ON the watch? That's what I have to do with my Moto 360.

cover to mute
What's odd, is cover with palm does work for other things....if you want to return to dismiss whatever is on screen, and return to the watch screen, so the cover function works! And the phone calls can be answered or dismissed from the watch with a right or left swipe. Its just that function in zenwatch manager.

Here was my solution
I had this problem too, and found a solution.
PROBLEM: On my phone, in the Zenwatch Manager app, under the "Cover to Mute" setting, I would tick the box next to "Incoming call", then "apply", but when I would go back into that setting, the box would be unticked.
SOLUTION:: On the WATCH, start FoneHelper (touch the clock to get the main menu--where it says "speak now" up top--scroll down and press the menu item "start", scroll and press "fonehelper). You will then have the option to toggl "Cover to Mute." I was able to enable the setting from that screen.
*Incidentally, when I do it that way, I can immediately see that choice reflected on my phone, in the Zenwatch Manager App. I still cannot use the Zenwatch Manager to enable this setting, but I've succesfully done it via my watch multiple times.
Hopefully this is helpful for someone else as well.

Confirmed resolution!
nlwclark said:
I had this problem too, and found a solution.
PROBLEM: On my phone, in the Zenwatch Manager app, under the "Cover to Mute" setting, I would tick the box next to "Incoming call", then "apply", but when I would go back into that setting, the box would be unticked.
SOLUTION:: On the WATCH, start FoneHelper (touch the clock to get the main menu--says "speak now" up top--scroll down and press the menu item "start", scroll and press "fonehelper). You will then have the option to toggl "Cover to Mute." I was able to enable the setting from that.
*Incidentally, when I do it that way, I can immediately see that choice reflected on my phone, in the Zenwatch Manager App. I still cannot use the Zenwatch Manager to enable this setting, but I've succesfully done it via my watch multiple times
Hopefully this is helpful for someone else as well.
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Click to collapse
That's it! Even Asus support was stumped, but that setting is the cause/solution!
Thanks for taking the time to provide such a well written response! Thanks again! +++

Thank you so much. Having the same problem and this totally fixed it for me!

On Nexus 5 and Android 5.1 installed this does not help. Problem is, that Watch put Phone into "Interrupt priority" state, which allows only important events to ring or vibrate. But this setting does not prevent ring or vibration, which is already in progress during the incoming call. I tried to use Takser app to set Silent mode on, ringer off, vibrate off, interrupt mode to None - but none of them helped. It can mute the ringer, but not the vibration. But then i figured out the solution. First, you need a rooted phone. Then create Tasker profile for variable set event "%INTERRUPT~priority". This will trigger event, when Watch will set the phone to "interrupt priority state". Create a task for this profile to just simulate pressing volume down key: select Button action to do this. This will completly mute the call.
Also, ASUS support told me, that this issue will be fixed in android 5.1.1 in the middle of may.

No longer used for notifications?

Hello, ok this has been bugging me really bad. My main use for a smartwatch apart from telling the time is to know when I have notifications when my phone is on silent.
Since maybe marshmallow on my Z5 I think the "do not disturb" feature is also applying to my watch.
My expected outcome for when my phone is in that mode is for my watch to vibrate when a message or call comes through hence I know there is a notification there.
It used to work like that and so did my other Sony smartwatches I have had however now it does not.
Am I missing a crucial setting or something?
The notifications come through fine but when in that mode there is no vibrate.
Thank you

Yes, I also have this... problem?
I have Marshmallow installed on my Z3 Compact and when I apply "Do not disturb" mode to my phone, the watch only displays notifications but does not vibrate at all. I think that's the main purpose of this mode.

Main purpose of the mode on the phone yes but surely not the watch
Sent from my E6653 using Tapatalk

zippy01 said:
Main purpose of the mode on the phone yes but surely not the watch
Sent from my E6653 using Tapatalk
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Yes... I agree and somehow miss Lollipop's priority option, it worked pretty nice sometimes.

[Q] Mute notifications when phone screen is on

Hi,
I'd like to find a way to mute notifications on my watch when I use my phone (= phone screen is on). It's really annoying when I hold a conversation on Facebook Messenger and every time I receive a message my watch vibrates...
I tried Feel The Wear in a free version - I can set a behaviour, when the phone screen is on, but... it doesn't work. Well, to be precise - when e. g. I set 3 x long pattern for an app and the above option is set to "vibrate", then I'll receive notification with 3 x long and... an extra short vibrate in the meantime. When I change the option to "mute" - there are no 3 x long vibrates, but... still is the short one. I have no idea what's going on with that additional short vibrate - it's not set anywhere...
Another problem with Feel The Wear - it doesn't work with custom patterns in Wear Messages app. I just can't mute that app in any way, its vibrate pattterns override FTW settings.
I tried to use MacroDroid and enabling "do not disturb" mode when screen is on and disabling when it's off. It seemed to be the solution, but... when watch is charging, my phone doesn't vibrate (even though the "don't disturb" is off then).
I have really no idea what else I can try. Do you have any idea wtf with that extra short vibration when using FTW? Do you know if the paid version has any option that would help? Any other ideas what to do with that problem?
I have MiBand 2 also and it doesn't have such problems, it automatically mutes when phone screen is on...
PS I use SW3 with Note 4, 6.0.1.
PS2 In Android Wear app the option "mute phone when wearing watch" is enabled.

HTC M8s on Silent (No Vibrate), Yet Watch Still Vibrates

I read on the Huawei watch help site that, in order to silence the watch, the phone must also be silenced. I've turned off all vibration for notifications on my phone ("Do Not Disturb" mode PLUS ensuring settings are set to silent/no vibration), but continue to get vibrations for notifications. It seems as though there is no way to set the watch to silent through the android wear app OR via the phone.
Please help! I have to take my watch off for meetings because it is irritating to other staff, defeating the purpose of having the watch. Thank you.

Minkhaus said:
I read on the Huawei watch help site that, in order to silence the watch, the phone must also be silenced. I've turned off all vibration for notifications on my phone ("Do Not Disturb" mode PLUS ensuring settings are set to silent/no vibration), but continue to get vibrations for notifications. It seems as though there is no way to set the watch to silent through the android wear app OR via the phone.
Please help! I have to take my watch off for meetings because it is irritating to other staff, defeating the purpose of having the watch. Thank you.
Click to expand...
Click to collapse
On the watch;
Swipe down from the top.
You will see Do not disturb.
Touch it.
You will not get any more notifications from the watch until you do the above again.

Milimbar said:
On the watch;
Swipe down from the top.
You will see Do not disturb.
Touch it.
You will not get any more notifications from the watch until you do the above again.
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Click to collapse
Thank you for your response. I'm familiar with the "Do Not Disturb" setting accessed via the watch as you described. However, despite it being on "Complete Silence", it is still vibrating for notifications. I've tried tapping the "Do Not Disturb" icon to switch to the other setting (thinking that, perhaps, I had been mistaken), but I can see that it is definitely on "Complete Silence", (meaning that is is silent even for alarms, as I'm sure you know). It really is quite bizarre.

Whatsapp, DND and popup notifications

Has anyone noticed that Whatsapp seems to override the "Do Not Disturb" aka DND settings?
I keep getting popups even though I have "Alarms only" DND activated. I do not get sounds but only the popup which activates the screen and lights up the room.
I also noticed that if I set settings-->notifications-->whatsapp notification to Level -1 (as in no notifications) I still get popups, usually the second msg from the same person activates the popup and screen lights up.
I also tested my wife's phone Mi5 with RR nougat as well and same occurs with her phone so it is not a phone thingy but rather a broken DND by android/LOS or RR bug.
Could someone test this with their phone and with another rom perhaps?
Steps to reproduce:
1. Set phone to DND (alarms only) and check that Whatsapp does not override dnd settings (settings-->notifications-->whatsapp)
2. Turn screen off and use another phone to send whatsapp messages (from 1 to several).
3. Check if you get popup messages from whatsapp.

Tautologica said:
Has anyone noticed that Whatsapp seems to override the "Do Not Disturb" aka DND settings?
I keep getting popups even though I have "Alarms only" DND activated. I do not get sounds but only the popup which activates the screen and lights up the room.
I also noticed that if I set settings-->notifications-->whatsapp notification to Level -1 (as in no notifications) I still get popups, usually the second msg from the same person activates the popup and screen lights up.
I also tested my wife's phone Mi5 with RR nougat as well and same occurs with her phone so it is not a phone thingy but rather a broken DND by android/LOS or RR bug.
Could someone test this with their phone and with another rom perhaps?
Steps to reproduce:
1. Set phone to DND (alarms only) and check that Whatsapp does not override dnd settings (settings-->notifications-->whatsapp)
2. Turn screen off and use another phone to send whatsapp messages (from 1 to several).
3. Check if you get popup messages from whatsapp.
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Click to collapse
Am I the only one using DND and whatsapp here?

Hello. I had this issue as well, perhaps it is indeed a problem with DND and heads up notifications, as I was surprised when I activated DND and still got WhatsApp notifications.
You can always disable notifications per app, but that's not a proper solution. On the other hand there is an option in Settings->Sound->Do not disturb, which allows you to customize certain aspects like what should it block. That was the solution for me, there is an option to block all visual disturbances with screen on or off, however this may be an option not available in the stock ROM (I'm using Dirty Unicorns, curious name, awesome ROM). Still look for the option in your settings :victory:

Avan7 said:
Hello. I had this issue as well, perhaps it is indeed a problem with DND and heads up notifications, as I was surprised when I activated DND and still got WhatsApp notifications.
You can always disable notifications per app, but that's not a proper solution. On the other hand there is an option in Settings->Sound->Do not disturb, which allows you to customize certain aspects like what should it block. That was the solution for me, there is an option to block all visual disturbances with screen on or off, however this may be an option not available in the stock ROM (I'm using Dirty Unicorns, curious name, awesome ROM). Still look for the option in your settings :victory:
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Cheers mate for the reply.
Unfortunately I have that setting already enabled, so all visual disturbances should be blocked when screen is off. But if that setting works for you in DU, then perhaps my Z2 RR has a bug and as well Mi5's RR.

I bet this is not a ROM issue but rather WA or Android issue cos the same thing happens with RR, AEX and iirc AICP.