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Hello just wanted to quickly ask if somenoe out there has found a fix for the random reboots on jss15q?
I know that there are other post about that out there but its filled up with people saying that they have it to and nobody has posted a solution.
So this thred is for solutions if there are any
thekaykev said:
Hello just wanted to quickly ask if somenoe out there has found a fix for the random reboots on jss15q?
I know that there are other post about that out there but its filled up with people saying that they have it to and nobody has posted a solution.
So this thred is for solutions if there are any
Click to expand...
Click to collapse
Flashing a custom kernel can fix the reboots (faux123 or elemental).
Mine required faux123, and also had to disable mp decision and use intelliplug.
However if you had reboot problem, then there is a chance that you have standby battery problem too.
Mine is hardware related where some component in kernel (gss subsystem) keeps crashing and restarting, so the tablet never goes to deep sleep mode. I described it here
http://forum.xda-developers.com/showthread.php?t=2429039
There is no fix for this problem, I've tried all the kernels out there and they all show the symptoms. I've sent mine back for RMA.
So if flashing a custom kernel fix your reboot and you can have good standby battery life, then great. Otherwise it's a hardware defect and you have to return/exchange it.
On a side note, I'm sure this is not a Nexus 7 specific issue.
Nexus 4 had similar reboot/standby battery problem, which leads me to thinking that this is problem in Qualcomm's chip.
Hello everyone,
Before people start asking me to search the forums, I have searched for months about this issue and I'm hoping that we'll finally get a proper answer from some kind devs who are willing to take time to really debug and trace this issue.
I got a Nexus 7 2013 a looong time ago, used it on pure stock, locked boot loader, no root, no recovery, nothing. All the way until KitKat and the issue was never resolved. Can't remember when it started but the rotation gets stuck just randomly throughout use and doesn't work anymore, sensors show no data as others have reported, etc. Reboot and voila it works again. Rinse and repeat.
So I tried unlocking and flashing CM11 M7 at last. Same thing.
The thing that drives me up the wall is how little attention the issue is being given. Google barely acknowledges it, and not a single hint in the XDA forums of where the issue originates. Kernel, ROM? It's obviously most likely fixable via software if a simple reboot can fix it... We just need someone to start debugging.
I'd appreciate it if anyone who has the same issue or info about it post it below
Thanks
Sent from my Nexus 4 using Tapatalk
abubakr125 said:
Hello everyone,
Before people start asking me to search the forums, I have searched for months about this issue and I'm hoping that we'll finally get a proper answer from some kind devs who are willing to take time to really debug and trace this issue.
I got a Nexus 7 2013 a looong time ago, used it on pure stock, locked boot loader, no root, no recovery, nothing. All the way until KitKat and the issue was never resolved. Can't remember when it started but the rotation gets stuck just randomly throughout use and doesn't work anymore, sensors show no data as others have reported, etc. Reboot and voila it works again. Rinse and repeat.
So I tried unlocking and flashing CM11 M7 at last. Same thing.
The thing that drives me up the wall is how little attention the issue is being given. Google barely acknowledges it, and not a single hint in the XDA forums of where the issue originates. Kernel, ROM? It's obviously most likely fixable via software if a simple reboot can fix it... We just need someone to start debugging.
I'd appreciate it if anyone who has the same issue or info about it post it below
Thanks
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
No ideas other than to suggest that you do an RMA with ASUS. I just looked and I pre-ordered mine through Best Buy and it shipped July 26 of last year so you might still have time left on the one year warranty.
Hey, I hope this topic is still alive. Mine has exactly same issue as yours. It all started after I re- clean flashed Mahdi ROM (I messed up some stuff so I had to do it). Ive tried clean flash again, but it doesn't work. I've also tried different settings and apps but nothing helped. The only thing I found working is turning on lockscreen blur. For some reason, it makes the rotation work for a bit longer.
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
This could be part of the hardware issue that is happening, it talented to me and I finally have my phone back
Sent from my Nexus 5X using Tapatalk
Which Model of LG 5X?
Do you have H-790 or H-791 Model?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse
sorry my bad, wrong thread
ashokabs said:
Do you have H-790 or H-791 Model?
Click to expand...
Click to collapse
I have a H-790 Nexus 5x on Verizon.
has been happening to me too -- reboots randomly about once or twice a day. (only realize it since fingerprint scanner does not work and i am forced to key my passcode at first login post reboot).
It seems that the H 790 production series are faulty
Nexus 5x reboot problems
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
giannism13 said:
It seems that the H 790 production series are faulty
Click to expand...
Click to collapse
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
ashokabs said:
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
Click to expand...
Click to collapse
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
Cheesejam said:
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
Click to expand...
Click to collapse
You could try too, but I doubt it will fix anything. Its a hardware problem
giannism13 said:
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
You could try too, but I doubt it will fix anything. Its a hardware problem
Click to expand...
Click to collapse
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
ashokabs said:
There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series.
Click to expand...
Click to collapse
IMO opinion this is just the eMMC dying problem that people have reportedly sporadically over the past 12mo. That problem has affected both H790 and H791. It likely just became more likely to show up after the 7.0 update because that was a large update, but by no means is a large update going to cause the problem by itself. The core problem is eMMC that was waiting to fail and could have happened just when web browsing but a large update just pushed it over the edge. Some phones you can do many large updates and never see a problem, then boom, one day randomly it just reboots and bootloops, with no amount of flashing or resetting making any difference.
Cheesejam said:
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
Click to expand...
Click to collapse
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
giannism13 said:
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
Click to expand...
Click to collapse
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
I have a h790 nexus 5x and haven't seen this issue, knock on wood. However if it's linked to wifi scanning that was issued in another post you may try disabling wifi scanning to see if the issue is resolved. If not it's definitely the emmc in my opinion
Sent from my Nexus 5X using XDA-Developers mobile app
Cheesejam said:
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
Click to expand...
Click to collapse
If it is indeed not a a hardware problem, then don't wait for Google to fix it overnight. Besides, it may be the case that there is no bug at all, and you flashed a corrupted firmware. Your Best bet right now is to try some custom Roms and kernels and see if it fixes the problem. If you don't want to mess with user made firmware then I would suggest you to reflash the latest stock image form Google. If both of the above fail, the you are forced to roll back to marshmallow
You can try to disable wifi scanner on sleep,.
After the Nougat upgrade, I was having random reboots on my 5X (LG-H791). It always happened when my 5X was sleeping (laying on my working desk or on my bedside table for some time). After the reboot it was working fine again for some hours, so it does not seem to be the bootloop issue. I remember that I had a few rare reboots after upgrading to Nougat 7.0, but after the last 7.1.1 upgrade the reboots occured at least every second day.
Last Friday I had enough of it. I downgraded to the last stock Marshmallow 6.0.1 (MTC20K), and it didn't crash a single time after that.
My wife's 5X is having the same random reboots. The reboots are less frequent (but still occur) when WLAN is turned off. I will downgrade her's too, if my 5X is still still stable after the next weekend.
I wonder if this is a different problem, or if this is just a first symptom of the bootloop issue. If it's a bug in Nougat, then shouldn't much more (if not all) 5X owners experience these random reboots?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess):
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse
hi, i had the exact same problem with my nexus 5x from carphonewarehouse (uk), and when it was given in to repair i was promised money in return, however they ended up refusing to give money and gave a replacement phone instead, the only way to fix this issue is apparently to get a replacement, as it is most likely a hardware issue google haven't accounted for
I've had the random restart issue for a while now. I got a "new" replacement in November for a different issue and have been on 7.0 the whole time (until last week when I got 7.1.1 OTA). I'm going to call today about another replacement. I've just had two restarts in the last hour.
Hi,
I'm experiencing random reboots since I've upgraded to OOS 4.0.x (I've had them since 4.0.0, but I've got them too on 4.0.1). My friend has the same issue. I think its weird that I find very little about this issue. I think it happens the most when switching from LTE/4G/Mobile to WiFi and vice-versa. I can not say that the reboots only occur when switching.
OnePlus support suggested me to do a clean flash of the rom. (Isn't that the same as a factory reset? I did not have tampered with my phone.. Everything is stock. (ROM / Kernel..) Even the device is not rooted and the bootloader is still locked..
Are there other people who have this issue?
Nexoez said:
Hi,
I'm experiencing random reboots since I've upgraded to OOS 4.0.x (I've had them since 4.0.0, but I've got them too on 4.0.1). My friend has the same issue. I think its weird that I find very little about this issue. I think it happens the most when switching from LTE/4G/Mobile to WiFi and vice-versa. I can not say that the reboots only occur when switching.
OnePlus support suggested me to do a clean flash of the rom. (Isn't that the same as a factory reset? I did not have tampered with my phone.. Everything is stock. (ROM / Kernel..) Even the device is not rooted and the bootloader is still locked..
Are there other people who have this issue?
Click to expand...
Click to collapse
I have been experiencing the same situation with you. Sometimes during charging, sometimes just randomly.
Your suspect with network/wifi switch could be right as my network quality is quite bad and it jumps around quite frantically. I did clean flash but still issue persists
creezalird said:
I have been experiencing the same situation with you. Sometimes during charging, sometimes just randomly.
Your suspect with network/wifi switch could be right as my network quality is quite bad and it jumps around quite frantically. I did clean flash but still issue persists
Click to expand...
Click to collapse
I see you are using Resurrection Remix with a custom kernel?
Nexoez said:
I see you are using Resurrection Remix with a custom kernel?
Click to expand...
Click to collapse
Not anymore, that was old signature. I have no time to update it [emoji14]
Sent from my ONEPLUS A3003 using Tapatalk
Working fine on my end but I'm using the Chinese A3000. Might be only affecting A3003 and US A3000.
Nope, I got a Chinese one too and i have really got issues with that random reboots, because my alarms dont work anymore after a reboot.
I'm on Open Beta 10 and have the same issue, on a clean flash. See screenshot attached. Not sure what's going on. Phone was plugged in each time but one.
Collegue of mine has the same issue, (also OnePlus3), other friend of mine has also the same rebooting issue. (OnePlus3).
It's weird that I don't find as much information on the internet regarding it..
Hi, so i've been using the Oneplus 5T for a year and just recently it started having issues with lag, making the phone unusable. I tried installing different roms without success(Oxygen OS Open Beta 23, Lineage OS 16, and Oxygen OS 5.1.4) and i have no idea what is causing it. This issue began while i was on the OOS beta 23 and it wasn't rooted, it just started behaving that way suddenly i didn't drop it or anything, also the screen blinks and start doing weird things sometimes. Did anyone had this issue? And what can be causing it? Thanks
Link to a video of my problem: https://youtu.be/17LOiftTf8w
Found the issue. Apparently it's caused by google play services, if i clear the data of the app the phone works fine and as soon as i install something from the store it starts lagging again
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
freyrnygaard said:
I always have this issue after finishing a clean setup on oxygen os beta. One restart for me solves and never returns.
Click to expand...
Click to collapse
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
gondia said:
same here
https://forum.xda-developers.com/oneplus-5t/help/help-op5t-lagging-ang-static-screen-t3894594
Click to expand...
Click to collapse
If you find a solution please let me know i ran out of ideas my fix with the play services stopped working, thanks
What the hell is that lag issue seriously ??
I was thinking to flash a custom kernel and ROM but would it solve the issue ?
And the issue is completely random as well.
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated ?
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
meresis said:
The problem occured on official ROM but it comes back even on Lineage OS 16 (official too).
Do you think it could be a hardware issue ? If not, how come this problem happens even when flashing an other ROM ?
Click to expand...
Click to collapse
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
gondia said:
when this problem starts to me on the first time I flash an asop and for 4 weeks the problem solved and after that, its happen again till now on the last beta the problem happened to me once or twice a day.
Click to expand...
Click to collapse
For me it lags all the time, the phone is unusuable. I can reboot, flash a new ROM ... nothing will solve it.
I had this problem for almost 3 weeks and no fix from Oneplus, so I will buy a new phone.
juanval1 said:
Weird, i have this issue on every rom and restarting doesn't fix it, even the boot animation lags
Click to expand...
Click to collapse
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Same problem here, my phone lags like a hell. Running omnirom pie
EugenStanis said:
Same problem here, my phone lags like a hell. Running omnirom pie
Click to expand...
Click to collapse
Is it like on the video that op posted?
Supersaan said:
Is it like on the video that op posted?
Click to expand...
Click to collapse
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
EugenStanis said:
Not that much. I mean i can use my phone normally, but sometimes it lags a lot (not like in video, but still)
Click to expand...
Click to collapse
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Supersaan said:
Maybe try to reset your phone by using MsmDownloadTool, if that doesn't fix your problem then it must be a hardware issue.
Click to expand...
Click to collapse
Yeah i have done that, did not help me.
adeelazmat said:
I have the exact same issue. Starts when i download something from playstore, open camera after a while or transfer big files e.g transferring data through oneplus switch. I have tried everything i could and didnt help. Upgrades, downgrades, root, trimming storage, clearing cache etc. Nothing is helping. If anyone finds a solution please tell me too. Really frustrated
Click to expand...
Click to collapse
Yup also when you try to uninstall apps, i even tried running no gapps and that didn't help either
Supersaan said:
I had the same issue 2 months ago, I tried everything to fix the problem even did hard reset using oneplus' official program and it didn't work.
I came to a conclusion that it's a hardware issue so I sent my phone to repair and one week later I got my phone back fixed.
I recommend you to do the same if you still have warranty, the whole process took only one week. The customer service is really good.
Click to expand...
Click to collapse
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
juanval1 said:
The problem is that (not only i lost the warranty) but i'm not from the USA and sending them the phone is kind of hard and expensive, to the point that i think buying a new phone is cheaper. I reached to support anyways but i'm still waiting for a response after 3 days. What did they change on your phone?
Click to expand...
Click to collapse
I don't know what did they replace I didn't get any information about that. The screen is the same though they didn't change it, my guesses are either it's the motherboard or the motherboard to screen connector (it's called main flex I think, you can get on for about 3$)