No network when making or receiving calls - G3 Q&A, Help & Troubleshooting

Hello,
My motherboard went to heaven and I bought a lg g3 with a broken screen from a local ad site. Switched motherboards and everything was fine until I tried to make a call as it losses the network and does not allow me to make or receive calls. Oddly enough I have 4g data and everything else works.
When I switch network to only 2G or only 3G the phone losses the network and I have no data. If I put "automatically switch between 2G, 3G, 4G" I have 4G data but I can not make or receive calls.
I installed xposed and imei changer thinking that I had bought a stolen phone, changed the imei number and still no network.
It does not matter if I am on stock or any other rom. I thought about flashing different modems but I guess it would be wasting my time.
If anybody could help I´d be grateful.

fluffier said:
Hello,
My motherboard when to heaven and I bought a lg g3 with a broken screen from a local ad site. Switched motherboards and everything was fine until I tried to make a call as it losses the network and does not allow me to make or receive calls. Oddly enough I have 4g data and everything else works.
When I switch network to only 2G or only 3G the phone losses the network and I have no data. If I put "automatically switch between 2G, 3G, 4G" I have 4G data but can not make or receive calls.
I installed xposed and imei changer thinking that I had bought a stolen phone, changed the imei number and still no network.
It does not matter if I am on stock or any other rom. I thought about flashing different modems but I guess it would be wasting my time.
If anybody could help I´d be grateful.
Click to expand...
Click to collapse
I assume you have checked the APN settings, the motherboard matches your variant and you reflashed the modem. Can you test it with another SIM card? Maybe the new "motherboard" is also faulty...

Saratoga79 said:
I assume you have checked the APN settings, the motherboard matches your variant and you reflashed the modem. Can you test it with another SIM card? Maybe the new "motherboard" is also faulty...
Click to expand...
Click to collapse
I have now checked APN settings and they are fine but I dont see why they would affect the problem, as I said I do have data (4G), the motherboard matches my variant and I have now reflashed the modem (just in case) and it does not work (thanks for the suggestion). I have tested it with another sim card, no success.
Any more ideas?

Related

[Q] Why Does my Korean N7100 think I'm roaming and not connect to mobile internet?

I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.
If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.
You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK
Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.
In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6
Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.
Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it
Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com
Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.
Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.
I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?
Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..
dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium
For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??
Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.
For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf
Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help

DINC2 unlocked but doesn't recognize SIM in Panama...help!!!

hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.

Can not connect to 4G/3G.

Hello there, I'm in need of your help again.
My SGH-M919 has a problem, it cannot connect to 3G/LTE (Not even EDGE). My carrier uses the 850 mHz band for GSM and 1900 mHz for UMTS, so the phone should be able to use them. The thing is, it doesn't. It only connects to GPRS and the signal is very erratic and weak (Usually 2-3 bars). Sometimes I get SMSs from my carrier saying that I missed like 5 calls when my phone never rang once. I live in a zone with good 3G coverage, so it's not the signal.
I'm currently rooted on Android 4.4.4 (NH7). I already tried selecting "1900 WCDMA" in the *#2263# service menu but that only causes the phone to lose all the signal (And it's a problem to change it back, without signal the service menu doesn't work and I cannot change the Network Mode in Settings).
I've tried to select "WCDMA only" mode before, but my signal just goes to zero (The circle with the slash) before changing back to "LTE/WCDMA/GSM (Auto connect)" automatically.
I also cannot use the Network Operators option. Using "Search now" makes it search for a few seconds before showing the message "Error while searching for networks". The "Select automatically" one shows the message "Unable to connect. Try later" and then connects back to my carrier (Movistar)
My APNs are configured (They did it themselves when I inserted the SIM, but I've configured them manually before). The SIM card works, I tried it in another phone and it got 3G immediately, I also tried another SIM card on the GS4, but the result was the same. Someone told me to upgrade to the latest firmware (NK2) while someone else told me to flash the MDL modem. (Is that even possible? I read something about KNOX blocking all downgrades after 4.3).
Since I couldn't find any direct solution to the problem, I'm recurring to you.
Thanks.
P.S: I didn't change the LTE Band Preference option in the Service Menu because the last time someone messed with it, my IMEI/Baseband went completely nuts, I thought the EFS got corrupted, but they magically appeared everytime I enabled the Airplane Mode (So I was able to select Automatic in the ServiceMenu and they got fixed). Also, I don't live in a LTE area although once during a very strong thunderstorm, I got 4G for a few minutes before going back to G).
*bump*
Any ideas?
Did you put a check mark in data roaming?
Shortbus-Driver said:
Did you put a check mark in data roaming?
Click to expand...
Click to collapse
I've tried with and without it, it doesn't make a difference anyway.
Does it show you have an ìmei # other than all zeros?
Don't post it just a yes or no.
Shortbus-Driver said:
Does it show you have an ìmei # other than all zeros?
Don't post it just a yes or no.
Click to expand...
Click to collapse
My IMEI is fine, the phone connects to the carrier network but it stays on GPRS (and the signal is always dropping)
Update to full NK2 firmware and see if that will fix it
serio22 said:
Update to full NK2 firmware and see if that will fix it
Click to expand...
Click to collapse
I'll try that later. Will I have to re-root and re-install TWRP after flashing NK2?
I have a similar problem with my M919 on the Tmobile network. Using the *#2263# menu I can not get mine to work on WCDMA (4G) either. I can chose GSM /LTE only and my phone works normally but no 4G signal. If I chose WCDMA I get no signal. I can see it trying to connect and immediately dropping the signal. If I choose any option with WCDMA included it has erratic signal and will lose the signal most of the time when I try to make a call. So basically I have the choices of GSM only or GSM/LTE only. Before I discovered the secret menu I was stuck with GSM only in the phone's settings. This has been going on for months. Tmobile changed my SIM card and it didn't help. I've rooted and unrooted my phone (using autoroot) and even tried different modems (even worse signals) and now am back to stock rooted NK2 firmware and modem. I have given up and decided to get another phone (not an S4). My wife's S3 gets great 4G signals in the same location by the way. I wonder if anyone knows why our phones can't use 4G. I am beginning to think it's a hardware problem but I'm way out of warranty on mine.

Can't place or receive calls; LTE data and SMS works fine

Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10

Phone Stuck Showing "Searching / No Service"

Hello all. I purchased a edge+ today but whenever I insert a sim, the phone stays on searching. I made sure that I rebooted the device and I also tried re-seating the sim many times. I believe the device is unlocked and the imei/esn is in clean standing with T-Mobile. I tried a MetroPCS sim card and it stayed on searching, same thing happened with a Verizon sim. However when I inserted the T-Mobile sim, it sometimes says no service but ever since I rebooted the device, it stays on "searching" no matter which sim is installed. I find this whole ordeal frustrating since the signal bars show up for the MetroPCS and T-Mobile sim but with Verizon nothing happens. Any help would be greatly appreciated.
Yours is G928T? If yes, it does not support Verizon/Sprint even if it's unlocked.
Did you buy it off of Craigslist/Ebay? It might be blacklisted. checkesnfree.com
knite75 said:
Yours is G928T? If yes, it does not support Verizon/Sprint even if it's unlocked.
Did you buy it off of Craigslist/Ebay? It might be blacklisted. checkesnfree.com
Click to expand...
Click to collapse
Yes, it's the G928T but it's not blacklisted I checked. The simcards I was using on the phone were old ones(no longer in service) I thought they would work. I used a scissor to cut my WORKING sim and placed it in the phone and it took the MetroPCS sim. Everything works fine now except calls and text only work with WiFi Calling on. If I turn off WiFi, I can't text or make calls(not on registered network) but if I turn the WiFi back on, it works fine. Any suggestions?
MetroPCS and T-Mobile are on the same network.
Check/add MetroPCS APN.
Setting -> Mobile Networks -> Access Point Names
Add MetroPCS APN if it's not there.
gazasalim said:
Yes, it's the G928T but it's not blacklisted I checked. The simcards I was using on the phone were old ones(no longer in service) I thought they would work. I used a scissor to cut my WORKING sim and placed it in the phone and it took the MetroPCS sim. Everything works fine now except calls and text only work with WiFi Calling on. If I turn off WiFi, I can't text or make calls(not on registered network) but if I turn the WiFi back on, it works fine. Any suggestions?
Click to expand...
Click to collapse
knite75 said:
MetroPCS and T-Mobile are on the same network.
Check/add MetroPCS APN.
Setting -> Mobile Networks -> Access Point Names
Add MetroPCS APN if it's not there.
Click to expand...
Click to collapse
Yeah I know they are which baffles me as to why it isn't working. I tried adding a custom APN but same thing happens. I get calls/sms on WiFi but if I turn it off I get "No Service"
Just go to metro and get a new Sim. You could have damaged it by cutting it. It should be free. ATT gives me then free all the time. Usually, the phone will just auto update the apn settings when a specific carriers Sim is inserted
Sent from my SM-G928T using Tapatalk
erick161 said:
Just go to metro and get a new Sim. You could have damaged it by cutting it. It should be free. ATT gives me then free all the time. Usually, the phone will just auto update the apn settings when a specific carriers Sim is inserted
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
I went and it turns out the device is blacklisted. This whole time I was rolling with the imei in the phone, after checking last night, I noticed that the imei on the back of the device differs from the one that's actually on the software. I was able to get in touch with the seller and he's coming back to give me my money back. Guess a mod can mark this thread closed.

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