I just bought a factory unlocked htc one m9 and plugged the sim card in.
After cache partition wipes, two hour-long customer support calls, a factory reset, and a bottle of Tylenol, nothing happened.
(Okay, I'm joking about the Tylenol.)
The big issues are that the only mobile network operator detected in settings is AT&T, and that I can not change any APN settings (though they are T-mobile anyway, so that shouldn't matter.)
The T-mobile rep and I both checked, and the phone IS compatible with the t-mobile data bands in my area, so there is no physical reason that it shouldn't work.
Any help with this would be massively appreciated!
iateapietod said:
I just bought a factory unlocked htc one m9 and plugged the sim card in.
After cache partition wipes, two hour-long customer support calls, a factory reset, and a bottle of Tylenol, nothing happened.
(Okay, I'm joking about the Tylenol.)
The big issues are that the only mobile network operator detected in settings is AT&T, and that I can not change any APN settings (though they are T-mobile anyway, so that shouldn't matter.)
The T-mobile rep and I both checked, and the phone IS compatible with the t-mobile data bands in my area, so there is no physical reason that it shouldn't work.
Any help with this would be massively appreciated!
Click to expand...
Click to collapse
I had a similar problem with my phone (developer edition) when I first put in the sim card. A phone restart with the sim in it solved it right off.
computerslayer said:
I had a similar problem with my phone (developer edition) when I first put in the sim card. A phone restart with the sim in it solved it right off.
Click to expand...
Click to collapse
Okay, I just tried that and it didn't help.
iateapietod said:
Okay, I just tried that and it didn't help.
Click to expand...
Click to collapse
Now that you've restarted, try going into the network settings and manually choosing T-Mobile.
(Settings, Mobile Data, Network operators, search for networks)
It doesn't find anything other than AT&T.
I'm guessing that choosing the automatic option dues any good.
My next move would be to redo the setup process.... probably by resetting the phone. I'm off to Google the issue and see if anything comes up.
[EDIT] Before you do that, double check that your network mode is set to GSM/WCDMA/LTE auto. Anything else will (artificially) limit you to 2G or 3G [/EDIT]
[EDIT #2] T-Mobile has the APN information for manual input. It may be worth trying to create a new APN profile to see if that makes a difference [/EDIT]
I tried both of those. Now I'm having issues even just connecting it to my computer over USB. (HTC site says there's a software update that I think might help, but the phone isnt detecting it)
iateapietod said:
I tried both of those. Now I'm having issues even just connecting it to my computer over USB. (HTC site says there's a software update that I think might help, but the phone isnt detecting it)
Click to expand...
Click to collapse
Ah. Probably worth applying the latest RUU. The executable is here - best to install it with your phone connected to your computer in download mode. Alternatively, you can use the SD card method, though you'll have to search around for the Android 7 Rui zip file.
computerslayer said:
Ah. Probably worth applying the latest RUU. The executable is here - best to install it with your phone connected to your computer in download mode. Alternatively, you can use the SD card method, though you'll have to search around for the Android 7 Rui zip file.
Click to expand...
Click to collapse
I think I'm going to have to use the SD card method - the m9 keeps disconnecting randomly over usb and if that happens during the install.... I'd really like to not brick the phone.
I've been looking around all over google and can't seem to find a .zip for the update, I found one in a thread on here (still can't link things yet, under ten posts) but the download site said file not found.
In addition, do I need to use S-Off before trying the update? In some of the forums that was mentioned but I think it was for a different version of the phone. HTC has the update files and doesn't say anything about it, but it also doesn't say anything about updating over SD card.
iateapietod said:
I think I'm going to have to use the SD card method - the m9 keeps disconnecting randomly over usb and if that happens during the install.... I'd really like to not brick the phone.
I've been looking around all over google and can't seem to find a .zip for the update, I found one in a thread on here (still can't link things yet, under ten posts) but the download site said file not found.
In addition, do I need to use S-Off before trying the update? In some of the forums that was mentioned but I think it was for a different version of the phone. HTC has the update files and doesn't say anything about it, but it also doesn't say anything about updating over SD card.
Click to expand...
Click to collapse
Head on over to the General forum and check out the thread by Flippy498 about stock ROMs. It should be a few posts in, but the zip file is linked!
For anyone else having this type of issue - even though they're all unlocked, some versions of the htc one m9 (potentially other phones by HTC as well) are produced in different regions. The Taiwanese version does not have band 12, and others potentially lack other bands.
iateapietod said:
For anyone else having this type of issue - even though they're all unlocked, some versions of the htc one m9 (potentially other phones by HTC as well) are produced in different regions. The Taiwanese version does not have band 12, and others potentially lack other bands.
Click to expand...
Click to collapse
Oh dear. I assumed that you were referring to the unlocked version sold directly from HTC, as opposed to a branded M9 (produced for a specific carrier & region) that had subsequently sim-unlocked.
computerslayer said:
Oh dear. I assumed that you were referring to the unlocked version sold directly from HTC, as opposed to a branded M9 (produced for a specific carrier & region) that had subsequently sim-unlocked.
Click to expand...
Click to collapse
That's fine, I assumed I was too. Thank you again for all of the help computerslayer!
iateapietod said:
That's fine, I assumed I was too. Thank you again for all of the help computerslayer!
Click to expand...
Click to collapse
My pleasure. Did you end up successfully getting the phone on T-Mobile?
computerslayer said:
My pleasure. Did you end up successfully getting the phone on T-Mobile?
Click to expand...
Click to collapse
Nope! I'm trying to unlock the lte bands before using S-off (just because it doesn't seem like anyone's tried it yet.) I'll post results as soon as I finish trying, but it's slow-going.
Related
Hi. Can a T-mobile HTC TOUCH PRO2 (US version) which was stupidly flashed with a SPRINT CDMA ROM be brought back to GSM by reflashing it with a GSM flash ROM file using a PC running Windows? If so, where can I obtain the flash ROM file from, as well as the utility to flashing it back with.
PS: HTC Techs wouldn't help me except telling me to send it in so they can charge me more than I already paid for this phone already. Thanks in advance for helping or trying to help.
Did you brick you device?
Kevinik said:
Did you brick you device?
Click to expand...
Click to collapse
Well, my "know-it-all" buddy who's had great success with tinkering & flashing my other phones, B-R-I-C-K-E-D this one. Now he and I have been through the gamut on trying to reset this TP2 with the problems listed in another thread here using forum members' suggestions as well as the resetting tips for this model found on HTC.com with no success. So I had a thought in my sleep. Maybe, just maybe, I can reflash it?
Symptoms: There is no screen on this phone now. My PC tries to recognize it for about 1 minute or two, after it displays it's hardware signature in Device Manager 2-3 minutes showing up as "Qualcomm CDMA Technologies MSM" with an exclamation point under "Other Devices", then, the phone's hardware signature disappears from my hardware list in Windows 7's Device Manager listing. It didn't do that before.
"My Other thread" referring to all I did in trying to revive this phone with the help of other members here.
suzukii said:
Hi. Can a T-mobile HTC TOUCH PRO2 (US version) which was stupidly flashed with a SPRINT CDMA ROM be brought back to GSM by reflashing it with a GSM flash ROM file using a PC running Windows? If so, where can I obtain the flash ROM file from, as well as the utility to flashing it back with.
PS: HTC Techs wouldn't help me except telling me to send it in so they can charge me more than I already paid for this phone already. Thanks in advance for helping or trying to help.
Click to expand...
Click to collapse
You should be able to connect the USB, go into bootloader mode, and then run update the ROM. You should probably run task29 first to clear the memory. If you can't get the USB to work, you can flash from your SD card. Check the first several posts of the ROM forum, rather than this GENERAL forum.
find an official T-mobile HTC TOUCH PRO2 rom and flash it.
and if your device has hard-spl then you can flash any full gsm rom.
some roms here
faria said:
find an official T-mobile HTC TOUCH PRO2 rom and flash it.
and if your device has hard-spl then you can flash any full gsm rom.
some roms here
Click to expand...
Click to collapse
Yep it all started with the Hard-SPL from the Rhodium.htc-unlocks.com guys.
PS: your link above doesn't seem to work.
suzukii said:
Yep it all started with the Hard-SPL from the Rhodium.htc-unlocks.com guys.
PS: your link above doesn't seem to work.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=544538
and here you shoul find a t-mobile rom
http://www.xda-roms.com/
faria said:
http://forum.xda-developers.com/showthread.php?t=544538
and here you shoul find a t-mobile rom
http://www.xda-roms.com/
Click to expand...
Click to collapse
Will do. Thanks.
faria said:
http://forum.xda-developers.com/showthread.php?t=544538
and here you shoul find a t-mobile rom
http://www.xda-roms.com/
Click to expand...
Click to collapse
Nope no good. These tips all expect some sort of interactivity between the use & the phone present like being able to go into bootloader mode or expecting something visual on the screen. My TP2 doesn't do anything after flashing it with the CDMA process (provided by the Rhodium.htc-unlocks.com website), except turn on the little orange LED ever couple of minutes until the battery just dies out.
You now have a nice paper weight or brick. Flashing a cdma radio and/or bootloader/unlocker is NOT reversible. If you had only flashed a cdma rom then that could have been reversed.
suzukii said:
Nope no good. These tips all expect some sort of interactivity between the use & the phone present like being able to go into bootloader mode or expecting something visual on the screen. My TP2 doesn't do anything after flashing it with the CDMA process (provided by the Rhodium.htc-unlocks.com website), except turn on the little orange LED ever couple of minutes until the battery just dies out.
Click to expand...
Click to collapse
If you cant get into bootloader I'm almost certain that means the phone's bricked. I realize that's likely not the information you want to here but you need at least a FEW things working on the thing to be able to flash it to a different rom. Bootloader being one of them.
If you cant get into bootloader mode,then i dont currently know any other way of reviving the device at home.sorry.
edit
to the poster above....
it seems we posted at the same time
drewcam888 said:
You now have a nice paper weight or brick. Flashing a cdma radio and/or bootloader/unlocker is NOT reversible. If you had only flashed a cdma rom then that could have been reversed.
Click to expand...
Click to collapse
YEP. Thanks. I just got a RMA from HTC to send it in for repairs. They'll probably rape my credit card. Oh well.
suzukii said:
YEP. Thanks. I just got a RMA from HTC to send it in for repairs. They'll probably rape my credit card. Oh well.
Click to expand...
Click to collapse
you rigth there!problably cheaper to buy a new one
Aaron McCarthy said:
If you cant get into bootloader I'm almost certain that means the phone's bricked. I realize that's likely not the information you want to here but you need at least a FEW things working on the thing to be able to flash it to a different rom. Bootloader being one of them.
Click to expand...
Click to collapse
I'll keep that in mind next time. For now the phone is on it's way back to Oz. What sux about this is that I could've had the pleasure of bricking my own phone, instead my pal got to enjoy this phones' trial & tribulations. thanks anyhow guys.
Now lets see what happens with my T-mobile HD2-Leo, eh,eh
suzukii said:
YEP. Thanks. I just got a RMA from HTC to send it in for repairs. They'll probably rape my credit card. Oh well.
Click to expand...
Click to collapse
RMA usually it's totally free you only have to pay to send in the phone. I know cause I did the same thing kind of... I flashed a GSM rom on a CDMA phone and totally bricked it. My phone connection led didn't light up when connected. Then I call HTC, they sent me to call another company that handles US Cellular and got it RMA paid only shipping.
If your led connection lights up there might be a possibility you can flash your stock rom with a clean Micro SD Card. Just search for this method on the forums, it has been a working life saver to many.
suzukii said:
Nope no good. These tips all expect some sort of interactivity between the use & the phone present like being able to go into bootloader mode or expecting something visual on the screen. My TP2 doesn't do anything after flashing it with the CDMA process (provided by the Rhodium.htc-unlocks.com website), except turn on the little orange LED ever couple of minutes until the battery just dies out.
Click to expand...
Click to collapse
The only thing that might work is to go back over the the CDMA forum and find out how the CDMA version invokes the bootloader. Maybe it is different than the GSM version? If you can't get to bootloader you are in trouble.
Kevinik said:
RMA usually it's totally free you only have to pay to send in the phone. I know cause I did the same thing kind of... I flashed a GSM rom on a CDMA phone and totally bricked it. My phone connection led didn't light up when connected. Then I call HTC, they sent me to call another company that handles US Cellular and got it RMA paid only shipping.
Click to expand...
Click to collapse
Bear in mind that (I believe) the OP said he Hard-SPL'd the device. I've seen numerous tales on here, of HTC declining to repair under warranty in those cases, citing 'Illegal software'. They usually then quote a couple of hundred dollars to change the motherboard, or a fee to return the phone unrepaired (the fee is their charge for the diagnostics).
I have the same error. Any new guess? In my country there aren't HTC repair stores
hi all:
anyone here know how to reboot the tmobile tp2 after I think I brick it? probably flash with wrong rom. now the phone will not turn off. stuck at "stick together".
Thanks
De
Hi all, so I'm in quite the predicament. I can't seem to reestablish a mobile connection via Verizon at all since I've overwritten the stock ROM with Cyanogen. I have Inc2, now loaded with CM7, awaiting some help.
First I unlocked the bootloader and flashed CWM Recovery.
Next I flashed Build 4 CM10 http://forum.xda-developers.com/showthread.php?t=1934288 <--check it out here.
I couldn't establish any network connection whatsoever. So i wiped and flashed CM9 with the hopes it would be more stable. http://forum.xda-developers.com/showthread.php?t=1932573 <--again check that one out.
Again, no network connection. Lastly, I reverted to CM7 (because it was the last stable release directly from Cyanogen). http://wiki.cyanogenmod.org/index.php?title=Vivow_Info <--looky here.
I've searched far and wide, trying everything possible. From simply switching on/off airplane mode to manually typing in the Verizon APN. I just can't establish network connection now...and the kicker - I forgot to backup the stock ROM so I'm currently stuck. Please help
This thread may be of some help. Didn't do me much justice however. http://forum.xda-developers.com/showthread.php?t=1691017
Bumping. Somebody please help...Also if anyone has a stock ROM they could share, that'd do fine as well. I'm curious if stock ROM would re-enable the radio (if that's the actual problem).
Sane116 said:
Bumping. Somebody please help...Also if anyone has a stock ROM they could share, that'd do fine as well. I'm curious if stock ROM would re-enable the radio (if that's the actual problem).
Click to expand...
Click to collapse
You don't need to bump a thread after 30 minutes -.-
nitsua98 said:
You don't need to bump a thread after 30 minutes -.-
Click to expand...
Click to collapse
Goes to show how desperate I'm becoming.
Have you tried changing your mobile network? Settings > more> network mode
Been there. You can try different radios from here, but BE CAREFUL. Take the following precautions:
Because you're on Verizon, only download 'x.x.01.xxxx' radios.
After putting the ZIP file on the SD card, verify the MD5 hash to ensure the file didn't get corrupted during download or during transfer to the SD card.
Plug the phone into your charger before installing. You don't want it shutting off during install.
Don't flash the same radio that your phone already has installed.
If all else fails, try the stock 2.3.3 RUU from HTC. If you can find a working download link to that, please share.
Airo18 said:
Have you tried changing your mobile network? Settings > more> network mode
Click to expand...
Click to collapse
I've tried everything in the books. Manually setting my APN according to the Verizon settings. Also did trial and error booting and rebooting each network type to no avail.
A few things I noticed in the CM9 ROM (maybe bugs?):
The preferred network mode typically defaults to GSM/WCDMA upon reboot
The APN I create often disappear upon reboot.
Mobile Networks>Network Operators will either search endlessly or sometimes find both AT&T and T-Mobile as options, both of which won't actually connect as I have a Verizon SIM.
And in response to Slinkwyde:
To verify the MD5 hash, what needs to be done more specifically? (I'm learning as I go ) Did flashing a radio do the fix for you? I'll try this suggestion and post results.
Sane116 said:
I've tried everything in the books. Manually setting my APN according to the Verizon settings. Also did trial and error booting and rebooting each network type to no avail.
A few things I noticed in the CM9 ROM (maybe bugs?):
The preferred network mode typically defaults to GSM/WCDMA upon reboot
The APN I create often disappear upon reboot.
Mobile Networks>Network Operators will either search endlessly or sometimes find both AT&T and T-Mobile as options, both of which won't actually connect as I have a Verizon SIM.
And in response to Slinkwyde:
To verify the MD5 hash, what needs to be done more specifically? (I'm learning as I go ) Did flashing a radio do the fix for you? I'll try this suggestion and post results.
Click to expand...
Click to collapse
Verizon sim? What country are you in, are you using gsm?
Sent from my Incredible 2 using xda app-developers app
jeremytn86 said:
Verizon sim? What country are you in, are you using gsm?
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Yes, verizon sim card. I'm in the USA. And I believe I am supposed to be using GSM but I don't fully comprehend the differences between each type. However I have tried setting each type in system settings>mobile networks with no data showing at any point.
Sane116 said:
And in response to Slinkwyde:
To verify the MD5 hash, what needs to be done more specifically? (I'm learning as I go ) Did flashing a radio do the fix for you? I'll try this suggestion and post results.
Click to expand...
Click to collapse
Yes, flashing a radio worked for me. The simplest way would be to use an MD5 checker app. Use the app to make sure the file on your SD card matches the MD5 value given in the radio thread I linked to.
One more precaution: Don't ever flash the same radio version that your phone is already using. That caused problems with the original Incredible and might also cause problems with the Incredible 2. To see what radio version you have, go to Settings and look around in About phone, Phone info, or something to that effect. "Baseband" is another word for radio.
Sane116 said:
Yes, verizon sim card. I'm in the USA. And I believe I am supposed to be using GSM but I don't fully comprehend the differences between each type. However I have tried setting each type in system settings>mobile networks with no data showing at any point.
Click to expand...
Click to collapse
Short version: For Verizon, you want CDMA with EvDO.
Longer overview: CDMA vs GSM, and what it means for the Incredible 2
Verizon Wireless and Sprint use CDMA. AT&T and T-Mobile use GSM. CDMA is popular in the United States, but around the world GSM is far more common. All GSM phones use SIM cards, but most CDMA phones don't. The two kinds of CDMA phones that do have SIM cards are world phones (phones with both CDMA and GSM) and LTE phones (faster data speeds).
The Incredible 2 is a world phone (without LTE) and comes with a Vodafone SIM for overseas travel. This Vodafone SIM also has Verizon Wireless branding on it. The Verizon Wireless company is jointly owned by Verizon and Vodafone, a European carrier based in the UK. Verizon world phones have to be unlocked to use AT&T or T-Mobile, because Verizon doesn't want their customers switching to a competitor.
SIM cards make it easy for GSM users (not you) to use their carrier account in another phone. They can just swap the SIM. For CDMA carriers (such as Verizon), swapping service to a different phone requires contacting the carrier.
Sane116 said:
Yes, verizon sim card. I'm in the USA. And I believe I am supposed to be using GSM but I don't fully comprehend the differences between each type. However I have tried setting each type in system settings>mobile networks with no data showing at any point.
Click to expand...
Click to collapse
You don't need the sim card at all then, you're CDMA. If you're not on it already i would recommend flashing the latest ics firmware, it can be found in the ICS leak ROM thread posted by nitsuj17 , it includes the newest radio
Sent from my Incredible 2 using xda app-developers app
Jeremy is referring to this thread: http://forum.xda-developers.com/showthread.php?t=1846304
Note that he's specifically suggesting that you install the ICS firmware. You don't have to install the ROM.
jeremytn86 said:
You don't need the sim card at all then, you're CDMA. If you're not on it already i would recommend flashing the latest ics firmware, it can be found in the ICS leak ROM thread posted by nitsuj17 , it includes the newest radio
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Slinkwyde said:
Jeremy is referring to this thread: http://forum.xda-developers.com/showthread.php?t=1846304
Note that he's specifically suggesting that you install the ICS firmware. You don't have to install the ROM.
Click to expand...
Click to collapse
Okay so what you both are suggesting are to just install the firmware, assuming I am already running the CM9 ROM? Because the firmware includes the radio. And this is done by renaming the firmware to PG32IMG and flashing it through hboot? Would this be an easier course of action than installing a radio alone? My phone is S-ON and if I'm correct, S-OFF needs to be active to install a radio.
Yes, you can install the firmware to get the radio, and the file name needs to be PG32IMG.zip for hboot. S-OFF is generally required for this sort of thing, yes.
Slinkwyde said:
Yes, you can install the firmware to get the radio, and the file name needs to be PG32IMG.zip for hboot. S-OFF is generally required for this sort of thing, yes.
Click to expand...
Click to collapse
Thanks so much guys, you've been more than helpful. Now to get some work done...I'll post results either tonight or tomorrow once I've finished. Wish me luck!
Put the battery cover back on. It'll instantly drop sig. when not installed.
TA4S
I'm currently trying to downgrade Inc2 so I can S-Off in order to flash either new firmware or radio. I am following this http://forum.xda-developers.com/showthread.php?t=1726134 and cant seem to download the necessary RUU 2.3.3 for Inc2. It seems as if the downloads link is dead. Can anybody link to such a file? I cant seem to find one anywhere.
EDIT: Found a stock (or as close to stock I could find) ROM for INC2 >> http://d-h.st/I2g
Also, I may have a potential reason as to why I'm having this ***** of a problem. I originally unlocked bootloader using the HTCdev tool. At the time it was my understanding that the process did not matter as long as the results were the same. However it seems now that using their tool makes it so you can't flash radios and need to extract and separately flash ROM kernels. So does this mean flashing any of the CM ROM's I tried never included the radio portion?
Just stabbing at ideas. Feel free to verify/call me out.
Sane116 said:
Also, I may have a potential reason as to why I'm having this ***** of a problem. I originally unlocked bootloader using the HTCdev tool. At the time it was my understanding that the process did not matter as long as the results were the same. However it seems now that using their tool makes it so you can't flash radios and need to extract and separately flash ROM kernels. So does this mean flashing any of the CM ROM's I tried never included the radio portion?
Just stabbing at ideas. Feel free to verify/call me out.
Click to expand...
Click to collapse
Roms NEVER include a radio, its always separate. something weird has happened to you, I'm sure flashing new radio would fix it for you but you're dev unlocked which is gay Lol. When you flashed the cyanogen ROMs did you pull kernel and flash like you were supposed to, if not i can't believe you got it to boot but that may be a problem also.
Sent from my Incredible 2 using xda app-developers app
jeremytn86 said:
Roms NEVER include a radio, its always separate. something weird has happened to you, I'm sure flashing new radio would fix it for you but you're dev unlocked which is gay Lol. When you flashed the cyanogen ROMs did you pull kernel and flash like you were supposed to, if not i can't believe you got it to boot but that may be a problem also.
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
If it helps, here is the process that I have used every time I flash anew ROM, working every time (excluding the radio of course.http://www.youtube.com/watch?v=ujFWZbgj6bY
Because I HAD (I actually just reverted back and am currently getting S-OFF to flash a radio) the HTCdev unlock, I manually booted the boot.img after entering recovery and wiping/formatting all the necessary things. Skimming the video might give you a better idea.
However I'm now hoping S-OFF will allow me to reroot, flash CWM, CM9, and of course a radio. Currently in the process of trying to run Revolutionary.
Good day, I apologize in advance if this is a duplicate thread
My M8 randomly stopped detecting my SIM card after I installed my dbrand skin (which is weird because it's just a skin on the phone, it's not going to hamper the performance, right?)
I have a dev ed M8 S-On, BL unlocked with TWRP and I'd like to try flashing the stock RUU or firmware for it.
I am not sure where to find those, or how to go about flashing it.
Can anybody help me sort this out? Any assistance is greatly appreciated.
EDIT: Please delete if possible, I found my answer elsewhere.
rdar_93 said:
My M8 randomly stopped detecting my SIM card after I installed my dbrand skin (which is weird because it's just a skin on the phone, it's not going to hamper the performance, right?)
Click to expand...
Click to collapse
Can't see how such a skin would have that effect. Maybe the SIM tray got jarred loose a bit during the application process?
Did you try taking the SIM tray and SIM out, then putting it back in?
rdar_93 said:
I have a dev ed M8 S-On, BL unlocked with TWRP and I'd like to try flashing the stock RUU or firmware for it.
I am not sure where to find those, or how to go about flashing it.
Click to expand...
Click to collapse
You can find the DE RUUs linked in my thread under "RUUs": http://forum.xda-developers.com/showthread.php?t=2751432
With s-on, you need to relock the bootloader with the fastboot command: fastboot oem lock
From there, just run the RUU with the phone in fastboot mode while connected to PC. The RUU is fully automated and self-explanatory.
Also, you can only run the RUU for same or greater hboot/version number than what is on the device (no "downgrading").
---------- Post added at 04:52 PM ---------- Previous post was at 04:50 PM ----------
rdar_93 said:
EDIT: Please delete if possible, I found my answer elsewhere.
Click to expand...
Click to collapse
Threads aren't often deleted here. If you thought the topic relevant enough to start the thread, then leave it up and post the solution(s) for the benefit of others that may have the same question/issue.
redpoint73 said:
Can't see how such a skin would have that effect. Maybe the SIM tray got jarred loose a bit during the application process?
Did you try taking the SIM tray and SIM out, then putting it back in?
You can find the DE RUUs linked in my thread under "RUUs": http://forum.xda-developers.com/showthread.php?t=2751432
With s-on, you need to relock the bootloader with the fastboot command: fastboot oem lock
From there, just run the RUU with the phone in fastboot mode while connected to PC. The RUU is fully automated and self-explanatory.
Also, you can only run the RUU for same or greater hboot/version number than what is on the device (no "downgrading").
Click to expand...
Click to collapse
Thanks for the info. I had already found my answer, but I am glad for the reassurance here. I will let you know how it goes when I'm done.
redpoint73 said:
Threads aren't often deleted here. If you thought the topic relevant enough to start the thread, then leave it up and post the solution(s) for the benefit of others that may have the same question/issue.
Click to expand...
Click to collapse
Okay so I did exactly what you said to do
Relock bootloader> run the RUU and accept everything once read> let it do it's thing
My main problem before was finding which RUU to run, and if I needed to relock my bootloader because of it's DE status
How about the SIM card? Did you get it working and/or figure out what was wrong?
redpoint73 said:
How about the SIM card? Did you get it working and/or figure out what was wrong?
Click to expand...
Click to collapse
Yeah, as suspected something went wrong with the firmware and flashing the stock RUU fixed it. I'm not exactly sure why it suddenly stopped recognizing my sim card, but it's fixed now so I'm happy.
redpoint73 said:
How about the SIM card? Did you get it working and/or figure out what was wrong?
Click to expand...
Click to collapse
Okay so the phone fell today and the simcard stopped recognizing again, but I tried another carrier's sim card and it picks up without a problem. I tried flashing the RUU again (twice actually) and no luck. I do see the network that I want when I manually search for it, but I can't select it on the sim card from the other carrier for obvious reasons.
I have no idea what's going on with it.
I'm guessing my sim card isn't fitting well.
Gonna try to get it replaced in the next few days.
rdar_93 said:
I'm guessing my sim card isn't fitting well.
Gonna try to get it replaced in the next few days.
Click to expand...
Click to collapse
That's probably your best bet, at least as a start. Many carriers will also replace your SIM for free, so its easy to at least start troubleshooting from there.
redpoint73 said:
That's probably your best bet, at least as a start. Many carriers will also replace your SIM for free, so its easy to at least start troubleshooting from there.
Click to expand...
Click to collapse
Yeah, hopefully I won't have to pay anything. Though in my country, they even charge for sim cutting >.>
Though I haven't got a clue as to why it's not reading on my M8 because it's reading fine on my much older Sony Ericsson C902
rdar_93 said:
Yeah, hopefully I won't have to pay anything. Though in my country, they even charge for sim cutting >.>
Though I haven't got a clue as to why it's not reading on my M8 because it's reading fine on my much older Sony Ericsson C902
Click to expand...
Click to collapse
There is also a trick that sometimes helps, where you put a piece of Scotch tape on the SIM (on the side without the gold contacts) and the extra thickness may help "push" the SIM into proper position (make proper contact). But be careful you don't jam up your SIM slot with the tape, or you can be in a real jam.
I haven't seen any folks have this issue on the M8, but I saw it fairly occasionally on some past HTC devices (One X was my last HTC phone). For that phone, the "SIM tape trick" worked in more than a couple instances.
redpoint73 said:
There is also a trick that sometimes helps, where you put a piece of Scotch tape on the SIM (on the side without the gold contacts) and the extra thickness may help "push" the SIM into proper position (make proper contact). But be careful you don't jam up your SIM slot with the tape, or you can be in a real jam.
I haven't seen any folks have this issue on the M8, but I saw it fairly occasionally on some past HTC devices (One X was my last HTC phone).
Click to expand...
Click to collapse
Actually what I want to do now is try to flash the radio files for the DE and hopefully that will work
But I'm worried about firmware compatibility or rather version compatibility because I know that updates can change certain things and I'm running Insert Coin right now
Though I believe that I should be fine because I am S-ON and flashing the RUU will help me if I ever come to a soft-brick
Please tell me if I'm right before I continue
rdar_93 said:
Actually what I want to do now is try to flash the radio files for the DE and hopefully that will work
Though I believe that I should be fine because I am S-ON and flashing the RUU will help me if I ever come to a soft-brick
Click to expand...
Click to collapse
You can't flash another version's radio with s-on.
EDIT: Realized that you have the DE. But still, if s-on, a radio or firmware will only flash if the file is still HTC encrypted/signed.
Also, wrong radio wouldn't give you a SIM error. You would have at least GSM voice and EDGE data, even with the wrong radio. You just would not be able to connect 3G or LTE.
redpoint73 said:
You can't flash another version's radio with s-on.
Also, wrong radio wouldn't give you a SIM error. You would have at least GSM voice and EDGE data, even with the wrong radio. You just would not be able to connect 3G or LTE.
Click to expand...
Click to collapse
I ended up trying it just before I saw this reply, and sadly it didn't work at all.
I'm getting "No Sim Card" when I try my main carrier's sim, but my other carrier's sim is picking up without a problem.
So I'm definitely getting it replaced today. The recommended DE Radio update didn't seem to change anything, and my rom still works fine.
Thanks for the advice and help. I'll let you know if a new sim card worked in this case.
redpoint73 said:
EDIT: Realized that you have the DE. But still, if s-on, a radio or firmware will only flash if the file is still HTC encrypted/signed.
Click to expand...
Click to collapse
So the Sim replacement worked, and I've now got my favourite carrier running again with my same old easy to remember number
I haven't got the slightest clue as to why that sim would stop working just like that...............
rdar_93 said:
So the Sim replacement worked, and I've now got my favourite carrier running again with my same old easy to remember number
I haven't got the slightest clue as to why that sim would stop working just like that...............
Click to expand...
Click to collapse
They just go bad sometimes, its not unheard of.
When I first got my HTC LTE was working fine then it suddenly stopped. I called T-Mobile who was clueless, so I popped the sim back into my S7 Edge and Nexus 6P age LTE worked perfectly. I decided to try unlocking s-off etc to flash a more current firmware since mine was on a really old one. I flagged 1.30xx stock then LeeDroid rom being sure to not decrypt data during the process. LTE still won't won't, I'm only getting HSPA+ which sucks. I have another sim card I could activate, but I want to know if there's another way to fix this? My APN seems fine, as does the preferred radio mode. Any suggestions/additional troubleshooting that I can do before sending the phone back
Update:
Here are some videos I made showing the issue:
Part 1
Part 2
I will add another one using the stock ROM to further prove the issue exists on both the unlocked firmware, and T-Mobile one.
You root your phone, mess it up and then send it back? Kinda messed up.
Did you try flashing the latest modem?
iamtimmah said:
You root your phone, mess it up and then send it back? Kinda messed up.
Click to expand...
Click to collapse
He said this happened before, and he tried rooted and flashing a ROM to see if it made a difference.
iamtimmah said:
You root your phone, mess it up and then send it back? Kinda messed up.
Click to expand...
Click to collapse
No, I stated the issue was there before then. I only unlocked it and flashed updated firmware in an attempt to fix the issue which it didn't. Clearly we all need to read thoroughly before responding to an OP so we don't look arrogant in the end.
Now, on another note I mentioned this issue was already present from the moment I started using the phone 100% stock. It will sometimes still get LTE, but it only sticks for 10-30 seconds then drops to H/H+ immediately. My S7 Edge and Nexus 6P do not have this issue whatsoever therefore I'm certain something with the firmware is not right.
geoff5093 said:
Did you try flashing the latest modem?
He said this happened before, and he tried rooted and flashing a ROM to see if it made a difference.
Click to expand...
Click to collapse
Thank you, for reading the OP , and no I don't have just the modem files, although I do have the RUU so I know it's in there
Pilz said:
When I first got my HTC LTE was working fine then it suddenly stopped. I called T-Mobile who was clueless, so I popped the sim back into my S7 Edge and Nexus 6P age LTE worked perfectly. I decided to try unlocking s-off etc to flash a more current firmware since mine was on a really old one. I flagged 1.30xx stock then LeeDroid rom being sure to not decrypt data during the process. LTE still won't won't, I'm only getting HSPA+ which sucks. I have another sim card I could activate, but I want to know if there's another way to fix this? My APN seems fine, as does the preferred radio mode. Any suggestions/additional troubleshooting that I can do before sending the phone back
Click to expand...
Click to collapse
Did you try 1.53 us unlocked ruu that's worth a try
bbell101584 said:
Did you try 1.53 us unlocked ruu that's worth a try
Click to expand...
Click to collapse
No, I can't get it to flash, but I'm going to try another method for updating it to that version
Mine has been extremely inconsistent in sticking to LTE. Sometimes I have to force it to LTE only and then when I switch back to GSM/WCDMA/LTE auto, it ****s the bed for a few minutes before correcting itself.
Pilz said:
No, I can't get it to flash, but I'm going to try another method for updating it to that version
Click to expand...
Click to collapse
Did you try downloading the ruu.exe on the computer and then running it as administrator also make sure you have either changed your cid to the US unlocked one or to supercid I used the exe version of the ruu it went fine on my end I hope you get your situation worked out
I don't know your phone model, but since you are in the US. I would suggest you run US unlocked RUU for eliminating any software issues.
If you have an unlocked device, then you can simply download from @Behold's thread about us unlocked RUU.
If you have a T-mobile device, I would suggest you to get s-off and then run RUU.
Send back your modified phone is likely the least preferred option to do/recommend.
bbell101584 said:
Did you try downloading the ruu.exe on the computer and then running it as administrator also make sure you have either changed your cid to the US unlocked one or to supercid I used the exe version of the ruu it went fine on my end I hope you get your situation worked out
Click to expand...
Click to collapse
I changed my CID/MID to the unlocked model, but the RUU app keeps giving me an error code 155 (I think that's what it was).
frankcck said:
I don't know your phone model, but since you are in the US. I would suggest you run US unlocked RUU for eliminating any software issues.
If you have an unlocked device, then you can simply download from @Behold's thread about us unlocked RUU.
If you have a T-mobile device, I would suggest you to get s-off and then run RUU.
Send back your modified phone is likely the least preferred option to do/recommend.
Click to expand...
Click to collapse
If you read the OP I do have S-Off and an unlcoked BL, but the RUU will not flash, what steps are you using to do it? I may have made a mistaken given how I normally flash my Shied or Nexus which are both really easy to do.
Pilz said:
I changed my CID/MID to the unlocked model, but the RUU app keeps giving me an error code 155 (I think that's what it was).
If you read the OP I do have S-Off and an unlcoked BL, but the RUU will not flash, what steps are you using to do it? I may have made a mistaken given how I normally flash my Shied or Nexus which are both really easy to do.
Click to expand...
Click to collapse
Boot into download mode and run RUU again.
frankcck said:
Boot into download mode and run RUU again.
Click to expand...
Click to collapse
That's exactly what I did, and I just confirmed the error code was "155 unknown error"
Pilz said:
I changed my CID/MID to the unlocked model, but the RUU app keeps giving me an error code 155 (I think that's what it was).
If you read the OP I do have S-Off and an unlcoked BL, but the RUU will not flash, what steps are you using to do it? I may have made a mistaken given how I normally flash my Shied or Nexus which are both really easy to do.
Click to expand...
Click to collapse
Did you right click the ruu.exe and choose to run as administrative that's the only thing else I can say maybe a more experienced person can help you further sorry
---------- Post added at 02:10 PM ---------- Previous post was at 02:09 PM ----------
Redownload the ruu or just try from a whole different computer if you have access to one
bbell101584 said:
Did you right click the ruu.exe and choose to run as administrative that's the only thing else I can say maybe a more experienced person can help you further sorry
Click to expand...
Click to collapse
Yep, following the instructions to the t (so to speak), it ran fine, booted into whatever that weird screen is with the % on it then after about 15 seconds gave me the error
I just gave the extSD method again, now it is saying
Code:
22 RU_HEADER_ERROR
22 RU_HEADER_ERROR
FAIL22 22 RU_HEADER_ERROR
Pilz said:
That's exactly what I did, and I just confirmed the error code was "155 unknown error"
Click to expand...
Click to collapse
I did not boot into download mode. Left it on the home screen, Just made sure USB debugging was on. The RUU handled everything after that.
Quick update:
I changed my CID to 111111 and it flashed via the RUU .exe file (surprisingly). I still cannot get LTE other than a ran moment where it might connect for a second before dropping back to H+. I even made a new APN (copied from my S7 Edge) and it still won't get LTE. Could this be some bizarre sim issue despite it working on every other phone I own (4 other phones work fine with LTE and my sim)?
Pilz said:
Quick update:
I changed my CID to 111111 and it flashed via the RUU .exe file (surprisingly). I still cannot get LTE other than a ran moment where it might connect for a second before dropping back to H+. I even made a new APN (copied from my S7 Edge) and it still won't get LTE. Could this be some bizarre sim issue despite it working on every other phone I own (4 other phones work fine with LTE and my sim)?
Click to expand...
Click to collapse
Have them re register the device on the network? The US unlocked base should work fine on TMOUS, I know as I have used it and both LTE, VoLTE, and WiFi calling fully work.
Mikee4fun said:
Looks like a sim issue. Try re seating the sim and if that does not work have TMO give you another sim from the store.
Click to expand...
Click to collapse
I have another sim, and I've reinserted it s few times now without success. I might call them and activate the other sim. It's just odd how it works flawlessly with LTE on every phone but this one.
OK, I install the RR Nougat 7.1.1 android version on my htc one m8. I have been using it for a while now without issues,
but just yesterday, my phone had low battery and it turn off.
After restarting the phone, could not connect it to my home country network.
I can't access the carrier settings menu as the 'com.android.phone has stopped' pops up.
I have most tuts on the forum but not much help. Even factory reset does not work.
After factory reset, Sprint apns settings are on the apn setup menu but after i delete them, still can't connect to my home country network carrier.
Please some help here guys.
iyassa said:
OK, I install the RR Nougat 7.1.1 android version on my htc one m8. I have been using it for a while now without issues,
Click to expand...
Click to collapse
Try flashing the ROM again, to try to get the "process has stopped" error to keep coming up.
iyassa said:
After factory reset, Sprint apns settings are on the apn setup menu but after i delete them, still can't connect to my home country network carrier.
Click to expand...
Click to collapse
Does this mean you have your local network's APN info entered, or no?
Do you have voice service at least?
redpoint73 said:
Try flashing the ROM again, to try to get the "process has stopped" error to keep coming up.
Well tried that several times but to no avail
Does this mean you have your local network's APN info entered, or no?
Yeah, I deleted the sprint APNS and registered that of my local network carrier but still no avail
Do you have voice service at least?
Click to expand...
Click to collapse
No voice
iyassa said:
No voice
Click to expand...
Click to collapse
Then this has nothing to do with APN, since voice service does not rely on APN (APN only applies to data cell service).
A few folks have had this issue of "no SIM" and no service after letting the battery die on the Sprint version M8. But I'm not sure what the solutions is. You may search around, as I know the issue has been posted a couple times recently. I suggested the Sprint RUU for one user. But it inexplicably caused the device to brick.
iyassa said:
No voice
Click to expand...
Click to collapse
redpoint73 said:
Then this has nothing to do with APN, since voice service does not rely on APN (APN only applies to data cell service).
A few folks have had this issue of "no SIM" and no service after letting the battery die on the Sprint version M8. But I'm not sure what the solutions is. You may search around, as I know the issue has been posted a couple times recently. I suggested the Sprint RUU for one user. But it inexplicably caused the device to brick.
Click to expand...
Click to collapse
ok thanks will keep on looking around
Hello there,
I was wondering, is this problem already fixed? I'm having the exact same problem...
Thanks in advance for your reply!
Rob
robjuh007 said:
Hello there,
I was wondering, is this problem already fixed? I'm having the exact same problem...
Thanks in advance for your reply!
Rob
Click to expand...
Click to collapse
NOPE
iyassa said:
NOPE
Click to expand...
Click to collapse
You might try Sprint RUU.
redpoint73 said:
You might try Sprint RUU.
Click to expand...
Click to collapse
Tried that already but didn't work either
iyassa said:
Tried that already but didn't work either
Click to expand...
Click to collapse
If s-off, try a lower level (such as kitkat 4.4.2 or 4.4.3) Sprint RUU and see if that helps.
You can only try this with s-off. If s-on, you can't "downgrade" (run older RUU then version presently on the phone) by RUU as it will fail the version check.
Also, don't flash any other carrier version RUU (only Sprint) as doing so with s-off may lead to permanent damage on a Sprint device due to incompatibility (even on a properly working Sprint M8).
redpoint73 said:
If s-off, try a lower level (such as kitkat 4.4.2 or 4.4.3) Sprint RUU and see if that helps.
You can only try this with s-off. If s-on, you can't "downgrade" (run older RUU then version presently on the phone) by RUU as it will fail the version check.
Also, don't flash any other carrier version RUU (only Sprint) as doing so with s-off may lead to permanent damage on a Sprint device due to incompatibility (even on a properly working Sprint M8).
Click to expand...
Click to collapse
I downgraded right down to version 4.2.2 with s-off and still could not solve it. Guess will just have to get a new smartphone and strike off htc products on my wish list
iyassa said:
I downgraded right down to version 4.2.2 with s-off and still could not solve it. Guess will just have to get a new smartphone and strike off htc products on my wish list
Click to expand...
Click to collapse
The main issue, is that you bought the wrong version for your location. It's my strong opinion, that the Sprint version should never be bought by anyone except those using the US Sprint network. It's intended primarily for the Sprint CDMA network.
redpoint73 said:
The main issue, is that you bought the wrong version for your location. It's my strong opinion, that the Sprint version should never be bought by anyone except those using the US Sprint network. It's intended primarily for the Sprint CDMA network.
Click to expand...
Click to collapse
Yeah, your probably right, but I learnt that by flashing a new radio (radio frequency in HTC phones directly installs the network carrrier base band) can solve it but can't get the right radio image. Though am not a 100% sure but have tried some radio images but still no result.
iyassa said:
Yeah, your probably right, but I learnt that by flashing a new radio (radio frequency in HTC phones directly installs the network carrrier base band) can solve it but can't get the right radio image. Though am not a 100% sure but have tried some radio images but still no result.
Click to expand...
Click to collapse
If you are talking about radio images from other (non-Sprint) versions of the M8; radio from any other version is not compatible, meaning it won't work with the Sprint version, and can possibly lead to a permanent radio brick. This is for the same reason as I previously cautioned you not to run RUUs for another version M8.
If you are talking about flashing different radios specifically intended for the Sprint M8, that isn't any different from trying the various Sprint M8 RUUs (which install different radio image along with every other partition).