Phone doesn't work unless charging - Amazon Fire Phone

The phone turns on and the amazon logo pops up, as soon as that happens, the phones turns back off and this continues until the phone is connected to a charger.
when it is connected to a charger the phone works just fine.
what do?

Sound like you need to get a replacement battery. I have done two, both worked after replacement. Batteries can be found on eBay and video install instructions on YouTube.
Sent from my Redmi 3 using Tapatalk

I just ran into the same problem this morning. Phone tries to reboot, shows the amazon logo for a second then loops. If plugged in, runs fine. I too figure the battery is shot. It shows 80+% charged last time I had the phone plugged in, so if the looping is due to low power then the battery status is way off. I was having some odd behavior with battery leading up to this (sudden drops/gains in charge %). Running CyanogenMod 11.
I'm going to try and re-calibrate the battery by discharging it, fully charging it while powered off, then discharge and charge again. Since I have Safestrap recovery installed, I'm booting into that to do the discharge - it seems to stay running longer after disconnecting the charger than CyanogenMod does and the screen stays on.
Good luck to us both!

So... Don't do what I did. I drained the battery and recharged but now it won't even start the recovery screen let alone the OS. Just vibrates then reboots. If the battery is toast, then the charge indicator circuitry is probably bad I guess. At least before it would run while plugged in.

Steven_Ayscue said:
Sound like you need to get a replacement battery. I have done two, both worked after replacement. Batteries can be found on eBay and video install instructions on YouTube.
Sent from my Redmi 3 using Tapatalk
Click to expand...
Click to collapse
I have ordered the replacement battery hopefully it works.

willdieh said:
So... Don't do what I did. I drained the battery and recharged but now it won't even start the recovery screen let alone the OS. Just vibrates then reboots. If the battery is toast, then the charge indicator circuitry is probably bad I guess. At least before it would run while plugged in.
Click to expand...
Click to collapse
Too late, already drained the batter to recharge believing that it could be the solution. I ordered a new battery hoping a replacement will work, if not then I'm just gonna be SOL for a while. If you already replaced the battery let me know.

I changed the battery and now it works fine again!
Mine had the same issue, could it be that I used a bad car USB charger? Was using it a lot...
So, got a brocken fire phone, took the battery out and there we go, working fine now
pineapplefun101 said:
Too late, already drained the batter to recharge believing that it could be the solution. I ordered a new battery hoping a replacement will work, if not then I'm just gonna be SOL for a while. If you already replaced the battery let me know.
Click to expand...
Click to collapse

Related

[Q] Stuck at 0%, won't increase even if charging

So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
Click to expand...
Click to collapse
Are you using a custom recovery ?
MrPhilo said:
So I had this phone for a while now its starting to act up.
I pretty much killed the phone to 0-1% then plugged it in to charge and left it for 8 hours (sleeping), I wake up and find it only charged 3%, wow seriously? I fiddle around with it and it goes back to 0%?
Problem? Anyone had similar issue?
P.S I did search first, couldn't find any...
Click to expand...
Click to collapse
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
I've had this problem. It's not really a problem, and it's easy to solve.
Find a different charger, like an iphone charger (worked for me) but other chargers than the HTC One will work :-D
Sent from my HTC One X using XDA
Its completely turned off now, im charging it but the red light just keeps flashing on an off, gonna leave it in for 1-2 hours and see how it is.
Okay, I left it for around 1 hour but the red light has stop flashing, problem?
Anyone? I tried another charger like the iPhone but same result... HELP!
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
are u using custom recovery?
Now, the CWM Recovery has a bug that the phone cannot be charged when power off
I've faced your situation, I got into bootloader, flash back the official recovery first through bootloader, try your phone can be charged when power off
Tinderbox (UK) said:
Have you tried holding the power button down for 10 seconds, it equivalent to a battery pull, and then see if it will charge.
John.
Click to expand...
Click to collapse
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
MrPhilo said:
I can't turn the thing on but I connected the usb via to the computer and the notification is blinking red, I assume its charging, the thing is yesterday I unlocked the bootloader (was at 95%), rooted it etc then started playing with it until it reached 1% and left it to charge overnight but it only went to 3% :/
Hopefully it charges fully after 8 hour of leaving it plugged in to computer while I go to work.
Click to expand...
Click to collapse
Tinderbox (UK) said:
I would not leave you phone charging unattended, as lin-ion battery sometimes vent flames, when they are faulty and you don't want your house burning down.
John.
Click to expand...
Click to collapse
Hmmm, I might bring it to work, but I can't get it swapped due to bootloader, fml.
H-Cim said:
It's probably a dead battery or hardware issue. I'd go to your seller and ask him what to do. Most likely you'll get a new device!
TIP: Try to charge it through your USB-port in your laptop/pc, perhaps the power supply is damaged?
Click to expand...
Click to collapse
That tip about plugging it into my laptop absolutely worked! I was panicking for a bit because my phone was stuck at the 0% boot screen and I thought it was bricked. But I followed this tip and it instantly started charging. Thank so much

[Q] Kindle Fire will boot but not charge

Ok, I have spent all morning searching the forums but can't find this specific problem. Here is what I have.
Running - Android 4.0.4
Kernel - 3.0.21+
Build - IMM76I
Mod Version - aokp_otter_build-36
My fire has been doing great until yesterday. I charged it over night Monday night. Tuesday morning battery was 100%. Around 2pm, my son calls me to tell me the battery has dropped to zero. (Problem 1 - Battery dropped to zero extremely fast with very little use).
This created a huge problem. Now that the battery is Zero, the Fire will not charge. I am using the stock charger. As soon as I plug in the stock charger, the Fire turns on and boots up like normal. I charged all night and nothing. As soon as I unplug the charger, the fire dies. When I plug in the charger, it boots right up but will not charge.
HELP! What can I do?
Sounds to me that the battery has gone bad. Contact Amazon for a replacement device.
wkufan92 said:
Ok, I have spent all morning searching the forums but can't find this specific problem. Here is what I have.
Running - Android 4.0.4
Kernel - 3.0.21+
Build - IMM76I
Mod Version - aokp_otter_build-36
My fire has been doing great until yesterday. I charged it over night Monday night. Tuesday morning battery was 100%. Around 2pm, my son calls me to tell me the battery has dropped to zero. (Problem 1 - Battery dropped to zero extremely fast with very little use).
This created a huge problem. Now that the battery is Zero, the Fire will not charge. I am using the stock charger. As soon as I plug in the stock charger, the Fire turns on and boots up like normal. I charged all night and nothing. As soon as I unplug the charger, the fire dies. When I plug in the charger, it boots right up but will not charge.
HELP! What can I do?
Click to expand...
Click to collapse
With the charger plugged in reboot into recovery and charge it there. Some of the older roms had charging problems. It should charge in recovery just fine.
http://forum.xda-developers.com/showthread.php?t=1623244
CM9 currently eats up a lot of battery power (compared to CM7) even when it's sitting idle. Hopefully this will be improved with continued kernel development. You might also have some app that is constantly using up resources on your device. You might want to look into that when you get your battery charged again.
Further Question
inspired55 said:
With the charger plugged in reboot into recovery and charge it there. Some of the older roms had charging problems. It should charge in recovery just fine.
Click to expand...
Click to collapse
I believe I am charging in recovery mode. I have TWRP at the top with 8 boxes. I do not see the battery level any where on the screen. How can I know if it is charging? In fact, I found this screen shot online. My screen looks like this but DOES NOT HAVE THE WORDS BATTERY %. This makes me think, the Fire isn't recognizing the battery and probably isn't charging in Recovery Mode.
http://deviceguru.com/files/kf-twrp-01.jpg
wkufan92 said:
I believe I am charging in recovery mode. I have TWRP at the top with 8 boxes. I do not see the battery level any where on the screen. How can I know if it is charging? In fact, I found this screen shot online. My screen looks like this but DOES NOT HAVE THE WORDS BATTERY %. This makes me think, the Fire isn't recognizing the battery and probably isn't charging in Recovery Mode.
http://deviceguru.com/files/kf-twrp-01.jpg
Click to expand...
Click to collapse
bad battery????? see post 2
Disresgard
Update
josepho1997 said:
When your plug in your charger, do a hard reset on your kindle and let it charge in that mode. So start charging it and then hold power button for about 15 seconds.
Sent from my Kindle Fire using xda premium
Click to expand...
Click to collapse
I tried what you suggested. I plugged in my charger, did a reset on the Kindle and let it charge for 3 hours. Powered back on after 3 hours, battery still shows ZERO.
Are you sure it's getting charging current and ID signal? Something seems to have gone wrong with my charging plug/socket (still debugging). But when I plug it in, I have to wiggle the plug all around to find the point where it will charge. I think the socket has detached from the board inside. In any event, when I find that sweet spot it boots and shows the green charging line in the battery icon, but then always loses connection after a little while and dies.
But for you, if it's powering up when you plug it in, you don't have a plug/socket problem like I do. It sounds like from the missing battery line on the debug screen you may have a bad battery. LiIon batteries are occasionally bad, and the main failure mode that I see is that they seem to work with light discharges and recharges, but with a deep discharge then they lose capacity, either dropping to 1/2 or 1/4 capacity or dying completely.
With any LiIon powered device or replacement battery, I would take it through a full cycle at least once early in its life to shake out a marginal cell. A good cell should maintain or slightly increase its capacity. A bad cell should will lose a significant amount of capacity or die outright.
- The Inspector
inspectorgadget, did you solve your socket problem as my first generation fire has now developed the same symptoms
voithdriver said:
inspectorgadget, did you solve your socket problem as my first generation fire has now developed the same symptoms
Click to expand...
Click to collapse
Yes, it turned out that the micro-usb connector had completely broken off the PCB inside. (This also happened to me with a backup hard drive and its mini-usb connector). These things use surface-mount connectors and they're not very rugged. Repeated significant stress on the charging plug (which sticks out as a lever arm and can develop considerable torque) can weaken the solder connections and/or lift the PCB traces.
I exchanged mine through Amazon under warranty. They sent out a hot-swap replacement. They first sent me a replacement charger to see if that was the problem.
I looked back over this thread. The biggest problem with the Kindle Fire is that it doesn't show charging status when turned off. Best bet is to turn it on (if you still have ANY battery power) and see if the orange light goes on and stays on when your charger is plugged in. If it does turn on, but doesn't light the charge light orange, and you try alternate chargers and if none of them turn on the orange charging light, then your connector is broken (if the plug wiggles around -- it should be snug and rigid) or maybe the charging circuit is bad (if the connector feels tight). For no charging at all, it's unlikely to be a battery problem -- we rarely see TOTAL LiIon failures. The usual LiIon failure mode is that it'll appear to charge up, maybe not reaching full terminal voltage (never finishing charge), and then discharging very quickly.
hi which rom doesn't have charging problems?
none have charging problems. are you experiencing problems? what ROM are you running?
sent from The Muffinator (it's a kindle fire running cm10.1)
using Tapatalk 4 beta, and loving it!
wkufan92 said:
Ok, I have spent all morning searching the forums but can't find this specific problem. Here is what I have.
Running - Android 4.0.4
Kernel - 3.0.21+
Build - IMM76I
Mod Version - aokp_otter_build-36
My fire has been doing great until yesterday. I charged it over night Monday night. Tuesday morning battery was 100%. Around 2pm, my son calls me to tell me the battery has dropped to zero. (Problem 1 - Battery dropped to zero extremely fast with very little use).
This created a huge problem. Now that the battery is Zero, the Fire will not charge. I am using the stock charger. As soon as I plug in the stock charger, the Fire turns on and boots up like normal. I charged all night and nothing. As soon as I unplug the charger, the fire dies. When I plug in the charger, it boots right up but will not charge.
HELP! What can I do?
Click to expand...
Click to collapse
I have same problem as this, tried all the steps being mentioned here on the thread still not working. Anyone has more ideas?
Connect to wall charger, after kindle boots, hold power button till it Powers off, leave on charger over night
Sent from my XT912 using Tapatalk
loose battery connector
hi there,
I had the same issue: When connected to AC, the KF was booting but not charging and no battery level was showing. It turned out that the battery connector (the one from battery to the PCB) became loose. I glued the connector together and everything was fine again... hope that helps someone
Cheers

Nexus causing old and brand new batteries to drain while charging - Please Help!

So I have a CDMA Verizon Nexus running the latest version of Bugless Beast. It's been working great for a week now, but today it's had the craziest problems.
I forgot to charge it last night, woke up to a dead battery, so I plug it in the charger for an hour, but it stays at 0 percent. It never charges at all. Then I unplugged it, the phone dies, and it can't charge at all. I take it to a Verizon store, they swap it for a new extended battery, and it boots up the phone, showing it was a battery issue.
After I come home with the new battery inserted, I notice the battery is draining again even with the new one and it's charging again.
I tried to wipe it and recover it to stock so I can see if the issues are the same with stock settings, but of course, the battery died in the middle of it all.
Has anyone had issues like this? Thanks in advance!
Try a different charged are you using the stock charger and extent ion cords?
Sent from my Galaxy Nexus using Xparent ICS Tapatalk 2
Bfitz26 said:
Try a different charged are you using the stock charger and extent ion cords?
Sent from my Galaxy Nexus using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Sorry, forgot to mention that I was using the stock charger and have tried other chargers for different phones laying around the house. When I took it to the Verizon store they also tried different chargers before replacing the battery, but it wouldn't turn on. Swapping it with a new battery worked temporarily, until it started to drain again even with it charging using the stock one.
Do the battery stats provide any useful info?
Petrovski80 said:
Do the battery stats provide any useful info?
Click to expand...
Click to collapse
I unfortunately can't check them now because both batteries are spent and the phone won't charge them, but if it helps at all, I noticed that it would have the charging icon on the battery when plugged in, it would say "charging" on the lock screen, but when i would check the battery stats,it would go against all of that and say "discharging" instead.
Just for my understanding: the phone is off, you charge for a couple of hours, the phone does display the charge icon when you plug in a charger, but if you try to turn on the phone after a few hours of charging it's still dead?
Petrovski80 said:
Just for my understanding: the phone is off, you charge for a couple of hours, the phone does display the charge icon when you plug in a charger, but if you try to turn on the phone after a few hours of charging it's still dead?
Click to expand...
Click to collapse
Almost all correct. When I say charge icon, I mean the one in the top right corner of the screen when it's actually on. I've never been able to get the black screen with a charging battery to show up at any point.
Say I have a battery that has about 35 percent juice left. The phone will be on, and I'll leave it in the charger. It will say its charging, I can operate the nexus just fine, but according to the battery stats in the settings, it's actually discharging while it's plugged in. Once it hits zero, that battery is useless.
MinusTheOh said:
Almost all correct. When I say charge icon, I mean the one in the top right corner of the screen when it's actually on. I've never been able to get the black screen with a charging battery to show up at any point.
Say I have a battery that has about 35 percent juice left. The phone will be on, and I'll leave it in the charger. It will say its charging, I can operate the nexus just fine, but according to the battery stats in the settings, it's actually discharging while it's plugged in. Once it hits zero, that battery is useless.
Click to expand...
Click to collapse
And you also cannot charge the phone when it's off?
Petrovski80 said:
And you also cannot charge the phone when it's off?
Click to expand...
Click to collapse
Correct.
In that case, I doubt there's anything we (you) can do. I'd return it to the store.
Petrovski80 said:
In that case, I doubt there's anything we (you) can do. I'd return it to the store.
Click to expand...
Click to collapse
That's what I was guessing as well. My only problem is that since it's rooted, the warranty is voided, so I can't get a replacement phone. I had come so close to bringing it back to stock and unrooting it with its last bit of battery, but it died right in the middle of it attempting to re lock the bootloader.
At this point I think I only have a few options...
1.) Buying another battery from Verizon so I have some juice for the Nexus to finish up the bootloader issue mentioned above, bringing it back to stock, then bringing the phone in to replace it.
2.) Just say I lost it and hope for the best that they'll give me a replacement one. I bought it off contract from a third party vendor which probably won't help my case, but I am insured by Verizon on the phone, so it may just work.
MinusTheOh said:
That's what I was guessing as well. My only problem is that since it's rooted, the warranty is voided, so I can't get a replacement phone. I had come so close to bringing it back to stock and unrooting it with its last bit of battery, but it died right in the middle of it attempting to re lock the bootloader.
At this point I think I only have a few options...
1.) Buying another battery from Verizon so I have some juice for the Nexus to finish up the bootloader issue mentioned above, bringing it back to stock, then bringing the phone in to replace it.
2.) Just say I lost it and hope for the best that they'll give me a replacement one. I bought it off contract from a third party vendor which probably won't help my case, but I am insured by Verizon on the phone, so it may just work.
Click to expand...
Click to collapse
A third option could be lending/buying a charger that allows you to charge your battery outside the phone. I think DealExtreme sells those. Shipping takes a while though. Anyway, good luck. Hope you'll get a replacement.
Option Number 2 may not work out for you, do you have insurance?

Not Charging After Full Drain. Not Turning On When Plugged In

So I'm having a problem where I drained my battery and the phone shut itself off with 1% to 2% battery life remaining. I've left it charging for a good 45 minutes now. Turned it on, and it reported 1%. Thinking that it was just a reporting error, I unplugged it, and the phone promptly shut itself off. Now another 30 minutes has passed, unplugged it, turned it on. The phone refuses to turn on! It will however show the battery charging animation, so I know it's not bricked or anything. I guess my only solution is to leave it charging while it's off overnight, even though I need to use my phone right now... That important person will have to wait :crying:
Edit: Works again... Though it does not show my battery life correctly. It says 15% when it's probably more like 2%.
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
BMelz said:
Make sure it's plugged into a wall and not your computer.
Sent from my Optimus G using Tapatalk 2
Click to expand...
Click to collapse
It was plugged in to the wall.
geokilla said:
It was plugged in to the wall.
Click to expand...
Click to collapse
Might want to use a different cable.. i have read that the cable and possibly even the wall adapter can be flakey.. if you have a spare cable try to use it instead of the lg one..
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
geokilla said:
Original LG cable is fine. It's ever since I drained the battery it's started to act weird. I plugged it in at 3% in hopes of "calibrating" the batterystats and it was charging fine. Up till now. I caught a glimpse of my phone turn itself off while charging.
Now it's randomly decided to turn itself on and bootloop... And back to charging animation while off we go. What the hell? The battery isn't charging... Switching cables didn't help btw.
Found a third cable. Temporarily working..
Click to expand...
Click to collapse
Hmmm maybe the charger? Sounds to me like its not getting proper power hence the shutting down while plugged in.. but what do I know heh
I have the same problem. Plugged the phone in at about 3% and walked away. Came back an hour later to find it stuck in a loop of the LG logo and a black screen. I can sometimes get it into recovery, and from there see that the battery percentage will go from 0% to 15% and back to 0%. It's like the battery is bad.
I think it's a problem with the ROM/firmware where we can't drain it and hope to charge it up again..
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
ATRIXXIRTA said:
I'm still running v1 of the jb release and last night I used my phone until it shut down at 2%, charged it up fine, and its been ok, knock on wood. One weird thing is that if I use the phone while on the charger, and I mean light tapatalk usage, the phone will drop to 99%, even while plugged in. Weird.
Sent from my LG-E971 using Tapatalk 2
Click to expand...
Click to collapse
That's normal. When the phone is charged at 100% it stop charging to avoid the battery to be overcharged thus reducing it's durability.
Not charging again... My phone maintained a charge between 10% and 25% or so according to the battery usage graph. So I switched cables again. I went into the service menu and got a screenshot of the charging test this time. First pic is with the LG cable. Second is with a Samsung cable. Third picture is back with LG cable after the battery successfully got charged past the "low battery zone" with the Samsung cable.
I have a similar problem with the stock charger. After a few weeks of working perfectly, it just sopped charging my Optimus G.
Bizarrely, it charges my wife's Galaxy S2 HD LTE without issues.
And the charger from my Sony-Ericsson Xperia pro charges the Optimus without issues.
It's almost like the stock charger burns out something internally such that it doesn't output enough voltage/amperage/current.
Sent via the magic of an Optimus G (E971) running CM 10.1.
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
geokilla said:
So it happened again... But this time, it occurred in between 20% to 40% battery life while charging. It's probably the LG cable.. Gonna call support and ask for another.
Click to expand...
Click to collapse
I have a similar situation -- I powered down my phone one time at 5 %, did not wake up until one hour of charge, then last night tried again with about 40 % of battery left, same problem. I was wondering at first if the phone did not go to power down properly, and that the battery would drain through that, but then I just did another test with my battery at 30 %, and the phone did not want to restart until plugged in for 5 minutes.. It's almost as if the booting process is just this huge battery drain, sucking all the juice to start the phone in a peak of electrical rage.. anyway -- I noticed that yesterday, I was trying to restart the phone after a while, it would start to boot but it seemed it owuld just miss a little bit of juice to complete the process, then finally when it made it to screen it was at about 10 %..
Could it be that fix we used in the stock rom to get the screen at more than 65 %, and the cpu at 1512 mhz ? It seems more software related than hardware in my case, meaning I don't beleive it is the cable
Hate to revive an old thread, but as the new owner of an LGOG i just ran across this problem the other day. My phone has been able to go two day on a charge, and last week I forgot to charge it on night. Found it dead the next day. was leaving so I took it intending to charge at work or in the car. Car charger had no effect, but upper portion of phone got hot. plugged it in at home, same thing, charging icon, getting hot, but not charging. Also noted dim screen glow all the time.
tried 2o second hold on power button, vol up and down, got into the download screen and the bootloader screen, but no charge. Finally held the power button and vol. up and red charging light came on. Held it for a minute and the red charging light stayed on, let go out it went. Decided to try a couple of rubber bands around the phone to hold in the buttons, and it worked ---phone charged fully and operates as usual.
Thought I'd pass my experiance on to help anyone else with similar problem. Any idea why this worked?
I don't know, but I do know that getting to android 4.3 roms like the ones in Houstonn's thread have cured my O. G. from that, and from also constant and random camera reboot, and from also maps freaking out when plugged in in the car..
Sent from Somewhere using my Dog
For anybody that runs into this problem
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
philliboy said:
I had this problem and tried for hours and hours to fix it. When you stick the usb charger into your phone, it literally takes like 5 hours to charge 2% when it's in this state
So it never gets to a point of wanting to turn on because the phone gets too hot trying to charge
My solution: Put a bunch of ice in a bowl, then put something over that like a bag, aluminum foil, basically anything that would be a barrier between the ice and your phone to keep it from getting wet
Now let it charge with the phone sitting on top of that ice for a few hours(make sure to add new ice as it melts) and your phone will charge up enough that it can be fully turned on. Then just let it keep charging
This worked for me after trying other things for hours. If this didn't work i was gonna open the phone and pull the battery
Click to expand...
Click to collapse
matt832 said:
After the last update I have not had this issue. I've run my phone dead a few times and now it always charges - no issue.
Click to expand...
Click to collapse
What update are you referring to? I don't get over the air updates. Mine is off contract.
philliboy said:
What update are you referring to? I don't get over the air updates. Mine is off contract.
Click to expand...
Click to collapse
Last fall. I had to go to the stock rom, do the update, reroot, then all was fine.

Won't boot or charge

Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
gshaw1967 said:
Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
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Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
tcollum said:
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
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dottat said:
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
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Thanks guys, that worked appreciate it! :good:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
reTARDIS said:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
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I'm having the exact same issue. How do you know when it is charged fully? When it is off there is no indicator of charge level. The Galaxy gear and gear live I had both had a battery icon when charging while off. I hope the battery is not a dead since the gear and live watches had awesome battery life for me...
Like a dumbass i tried to pair without fully charging it and was unsuccessful. Now the watch is dead and on the charger. Hopefully it charges or I will have to return this.
It took me about 10 attempted charging cycles over 24 hours before it worked. Usually the watch was off and it would be pretty hot. I noticed the charger was only a .5a so I changed the adapter to a 1.8a one I had. I left the watch on where the blue circle and time was showing and it charged right up from 3 to 100 in about an hour and today I used it from 2pm till 1030 pm with ambient screen and it was down to 39 now on charger for about 20 mins and it is up to 77. So far so good after a nightmarish 1st day...
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yeah, I'm noticing my watch feeling hot while being charged. Sadly, it still won't power on. :crying:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
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Yeah, I was @ 3% and charging using the stock and it powered off my itself. but, now I'm on a higher charger so hope things get better. I'm so impatient right now. I just want to start playing with it. hehehe
bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
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Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
RodrigoKim said:
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
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The device will draw what it needs a .5a charger will provide up to that amount of current. a 2a charger will provide up to 2a of current but a device may not pull that much. It is generally thought that for LiIon batteries that providing a low maximum current and taking longer to charge will make the batteries last longer, so if you dont mind a slow charge cycle, which for a watch that should be charged while you are sleeping it doesnt matter then you should go back to the stock adapter to maximize total life.
I went off charger at 7:30am and now at 11 I am at 65%, which is terrible, but I'll wait a week to pass judgement, but my gear live and galaxy gear 1 with tizen both had awesome battery life of 2 full days with more than moderate use.... The Galaxy Gear 1 on Android was lucky to get more than 14 hrs of use.
Thanks everyone for helping me get my Watch up and running. For anyone who is new and reading this, fully charge your watch before pairing it since it will need at least 80% battery so it can update itself. Of course, this has already been stated in the thread and thanks to those folks who stated it already and all the credit goes to them.
I'm having this issue as well. I've been trying to charge it for the past few hours and it never gets past 10%. I kept trying to reset the device and it would never work. It kept coming up in the "Just a minute" mode which seems to eat the battery.
But finally on my last reset attempt, the device rebooted immediately and came back up on the "Select language" screen. I now have the device charging and am hopeful it will work this time.
But my big question is: how do you know when it's fully charged? Without knowing what the current charge level is, I'm afraid to try the update procedure or I may get stuck in the same "Just a minute" loop again. Anyone have any ideas on how to determine the charge level prior to setting up the device?
I killed mine. I tried to pair, got stuck on the "just a minute" screen and then it died. I charged it for a couple of hours and it still would get stuck. Somehow, I got to settings (still don't know how) and did a factory reset. Then, everything seemed ok and it was charged at 100% when I paired and did the update.
However, after the update, I got into a boot loop where it would show the M logo with the marks around the dial, flash to some colored balls, then say "android wear" and then it would reboot. Tech support from Motorola couldn't help me and finally after a few hours the watch died. I put it back on the charger and it would eventually fire back up and go into the bootloop again. It did it all night last night.
Furthermore, my indicator on the charger never lit up either.
I took it back and "exchanged" it for a new one that the store said would ship this week.
As much as I was anticipating this thing showing up, I'm pretty disappointed already.
Finally got mine booted. After successfully resetting the device (back to the "select a language" screen), I had it on the charger for about an hour. Then I tried again and it went through the whole installation successfully.
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
Over Achiever said:
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
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I was in the same boat. The trick is to get the device reset. When I was trying to do that (via the menu that comes up when you press-and-hold the watch button), it would sit there and do nothing. Then 10 seconds later it would power down. But then as it charged, it would power back up and the "Just a minute" message would appear.
To get it to work, I turned the device off and let it charge. When it powered back on, I turned it off immediately and kept charging it. Then eventually, the charge jumped up to about 13%. I tried the device reset option again and this time it powered down immediately and booted back up with the "select a language" screen. I then turned off the display and let it charge for an hour. After that, I went through the setup and it worked.
DanPLC said:
I was in the same boat. The trick is to get the device reset ... After that, I went through the setup and it worked.
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Thanks Dan, that did the trick. I see the firmware update added quite a few watch faces but can't customize the colors on those until the Connect app is updated.
Waiting for the watchface contest winner to be released by Motorola!

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