Related
So this has happened to me at home and work but it's not consistent. Some times when I try to connect I get a message on the WiFi connect that says "Network disabled because Internet connection is slow" (see picture). Any idea what criteria is used to determine this, and is there a way to over ride it?
I'm at work right now and I just got kicked out wifi due to too slow lol.. but at home I have not got it yet.. maybe too much people at work using the wifi network. .
I setup my home network to have separated name (SSID) for 2.4Ghz and 5Ghz Network.
When I connect to the 2.4Ghz channel, no problem.
At the same distance, like 6 inches away from the router, when I connect to the 5Ghz channel, my 2 Galaxy Note 3 shows the same "network too slow" error and it will drop the connection.
This is one of the many reasons I returned my GSN 3
I also experienced another WiFi error.
At work, I can connect to the WiFi network with the WPA password provided, on my HTC One with no issue whatsoever.
When I tried to connect to the same network using the Note 3, it keeps telling me I have to "sign-in", when I click on the browser to "sign-in" (like those Free WiFi you can get at the hotel), there is no sign in page (because there is none) and brings me right to Google.com.
After that, the connection will last for 30 seconds or so and drop off.
The one I got initially and the replacement, both have the same issue, and I did inform T Mobile before I return them back.
4.3 problem? Samsung's problem? I don't know... All I know is I will wait until they resolve all these before I will reconsider getting this phone.
I spoke to them on same issue. Got new phone and they working on updating the WiFi drivers.
NOTE 3
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
renny083 said:
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
Click to expand...
Click to collapse
Did not work
NOTE 3
BACARDILIMON said:
Did not work
NOTE 3
Click to expand...
Click to collapse
Also try unchecking scanning always available option in wifi settings and uncheck auto network switch....
Same as in this post
http://forum.xda-developers.com/showthread.php?p=46134894
I had the same issue and this resolved it for me....
Sent from my SM-N900T
You got lucky bro. No go for me
NOTE 3
You got lucky bro. No go for me
NOTE 3
renny083 said:
Here is the fix for this it worked for me try this....
Go to wifi advanced settings lower left corner then uncheck auto network switch. Then check the box that pops up that says don't ask again. This should fix your wifi connecting issue...
Sent from my SM-N900T
Click to expand...
Click to collapse
I'm sorry but, I don't see where you are getting to advanced setting for the WiFi?
chadcspencer said:
I'm sorry but, I don't see where you are getting to advanced setting for the WiFi?
Click to expand...
Click to collapse
Click the settings to the left of the home button when u have wifi open to open up advanced wifi settings
renny083 said:
Click the settings to the left of the home button when u have wifi open to open up advanced wifi settings
Click to expand...
Click to collapse
Wow, can't believe I didn't even try.... Okay that's my one dumb question for this week.
chadcspencer said:
Wow, can't believe I didn't even try.... Okay that's my one dumb question for this week.
Click to expand...
Click to collapse
did it work for you
BACARDILIMON said:
did it work for you
Click to expand...
Click to collapse
So far yes. Not a 100% sure though because the problem was not consistent. Sometimes it would connect sometime give the message. So, I'll keep you posted if it comes back.
Not trying to say your post isn't serious enough but we all who are having this problem on a consistent basis need to make a thread about this and just not take anything for an answer, but to give people somewhere to complain about this & hopefully bring more attention to this because there is nothing that is fixing this issue. The only thing that will fix this is Samsung or a Dev on a custom ROM hopefully. If you uncheck the options in advanced settings, it just stops the pop up from coming up telling you the connection is to slow & dropping you, after unchecked it dont drop you but while still showing you a full connection it will not do anything data wise, connect to the internet, switch to a different site, no facebook, no twitter, no market etc..... Nothing, you dont get dropped you just cant do anything. I hope my anger dont make anyone think Im arguing with anyone in here and their opinions, we all have this problem and are trying to help eachother, im just poitning out that those who are thinking this is fixing things its not, its just stopping the pop up. I am very frustrated this is happening on a brand new phone i waited this long for and paid as much as i did for. There should be a freaking petition started for this cause its just wrong.
Works fine for me my wifi never disconnects now after unchecking auto network switch and always scanning... Idk what to tell you guys that are still having the issue because I had the same issue when I first got the phone too...
Maybe try forgetting the network then reconnect after unchecking those settings and reboot...
Sent from my SM-N900T
Not all phones are created equal. Samsung needs to change the wifi drivers on the phone or a dev needs to take note 2 drives and add them to a custom rom.
Sent from my SM-N900T using xda app-developers app
I posted this in a different forum also but figured id post it here to. I just got off the phone with Samsung & they told me its not a major reported problem, wtf, lol? Everyone i know who owns this phone has this problem with it sayin internet connection to slow and booting them off, even with full signal. Im on my 2nd phone now & have the same problem. They tried telling me to go in to the wifi call settings & turn off wifi calling preferred, & i said why? Even though it's checked I have it off. I said seriously? what is that going to do for a wifi signal problem, lol. It's not my wifi calling it's my full wifi signal. I can tell this is going to be a huge problem & im returning my phone, 3rd time now, for a new one today, if i get the same problem, almost positive i will, im sadly going to have to return this phone & just get a refund instead. & that would really suck. Maybe i'll try a black one, but im sure it probably happens on that one to, lol.
I have been having this problem also. Turning off "Auto network switch" in the advanced network settings allows the phone to hold on to the connection, but it is completely unstable. I tested the connection using iPerf and it was all over the place. I can post screenshots when I get home later if it helps anyone. Samsung definitely needs to step in here.
sIpInWiT mYdRoId said:
I posted this in a different forum also but figured id post it here to. I just got off the phone with Samsung & they told me its not a major reported problem, wtf, lol? Everyone i know who owns this phone has this problem with it sayin internet connection to slow and booting them off, even with full signal. Im on my 2nd phone now & have the same problem. They tried telling me to go in to the wifi call settings & turn off wifi calling preferred, & i said why? Even though it's checked I have it off. I said seriously? what is that going to do for a wifi signal problem, lol. It's not my wifi calling it's my full wifi signal. I can tell this is going to be a huge problem & im returning my phone, 3rd time now, for a new one today, if i get the same problem, almost positive i will, im sadly going to have to return this phone & just get a refund instead. & that would really suck. Maybe i'll try a black one, but im sure it probably happens on that one to, lol.
Click to expand...
Click to collapse
Samsung could careless about us. They sold the phone to TMOBILE not us. Or whatever ur using. Everyone needs to complain to the big 4 major company. Then if they get hit hard then they can light a fire under Samsung butt.
Sent from my SM-N900T using xda app-developers app
I am just curious if anyone else is having trouble with wifi calling after the update? I can't get mine to connect at all. Sometimes nothing ever happens and sometimes I get an error message ER081.. I googled it and only the Note 4 I believe is reported of having this issue and it was fixed by doing something to the router. I don't think that is the case for me because Ive reset them twice. I reset my phone too. I called TMo and they're clueless. Any ideas??
Swizzle82 said:
I am just curious if anyone else is having trouble with wifi calling after the update? I can't get mine to connect at all. Sometimes nothing ever happens and sometimes I get an error message ER081.. I googled it and only the Note 4 I believe is reported of having this issue and it was fixed by doing something to the router. I don't think that is the case for me because Ive reset them twice. I reset my phone too. I called TMo and they're clueless. Any ideas??
Click to expand...
Click to collapse
Just chiming in to say I'm having identical issues. Tried multiple wifi routers (work, friend's place, etc), none work. Unfortunately I don't have any advice beyond what you already mentioned (factory reset).
Questions:
Was your update OTA? I used LG mobile support tool.
Do you think re-downloading/installing the update would be worth trying? My first thought is no. Basically if 99% of functions are working then it seems unlikely there was an error in download/install steps...
G_Block said:
Just chiming in to say I'm having identical issues. Tried multiple wifi routers (work, friend's place, etc), none work. Unfortunately I don't have any advice beyond what you already mentioned (factory reset).
Questions:
Was your update OTA? I used LG mobile support tool.
Do you think re-downloading/installing the update would be worth trying? My first thought is no. Basically if 99% of functions are working then it seems unlikely there was an error in download/install steps...
Click to expand...
Click to collapse
So I found out it was my modem from Time Warner Cable. I ran some speed tests on my wifi and it was running extremely slow. I was still getting decent internet speeds on all my devices, but I guess it was slow enough to mess up wifi calling. It turns out they upgraded the firmware around the same time I reflashed 5.0. It was more of a matter of coincidence. Try to have your internet provider factory reset your modem and re-tune the wifi channels.
I have same issue too.
I used LG Mobile support tool too.
my sd card wasn't recognized by g3 at first, so I format the card and now it works.. I just need to fix this wifi calling, and heavy battery usage...
also, when I go check setting, it's pretty much stuck on enabling... and when I mess with VoLTE toggle, sometimes I get error message, 99
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I just got off phone with T-Mobile, tech support said, it's known issue, and temp fix is to get OTA via text msg and engineers are working on the backend to fix the issue.
dhlee528 said:
I have same issue too.
I used LG Mobile support tool too.
my sd card wasn't recognized by g3 at first, so I format the card and now it works.. I just need to fix this wifi calling, and heavy battery usage...
also, when I go check setting, it's pretty much stuck on enabling... and when I mess with VoLTE toggle, sometimes I get error message, 99
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
I just got off phone with T-Mobile, tech support said, it's known issue, and temp fix is to get OTA via text msg and engineers are working on the backend to fix the issue.
Click to expand...
Click to collapse
I am having the same problem with the wi-fi calling....if anyone find out the solution please post
I got the problem resolved
I had the similar issue on my LG G3 after Android 5.0 upgrade. This is because of wifi calling upgrade from 1.0 to 2.0 included in this android update.
I called T-Mobile support and they reset the APN settings over the phone. Issue is fixed now. Great!:highfive:
Just call T Mobile support at 611 and you will get your issue resolved. ( Don't play around with your home router! )
LGG3Guy said:
I had the similar issue on my LG G3 after Android 5.0 upgrade. This is because of wifi calling upgrade from 1.0 to 2.0 included in this android update.
I called T-Mobile support and they reset the APN settings over the phone. Issue is fixed now. Great!:highfive:
Just call T Mobile support at 611 and you will get your issue resolved. ( Don't play around with your home router! )
Click to expand...
Click to collapse
Well when I called 611 they tried everything and I still had the issue, they were about to do a device trade in because they couldn't figure it out. Might work for some, not me though.
If any of you want to roll back to kitkat I found a website that showed how to do it and it worked. I am getting alerts to upgrade but will wait til the bugs are fixed
I can't post the link because I haven't made 10 posts yet but if you are interested message me for the link and then maybe you can post if you posted more than 10 times
i called tmobile about this they said LG is aware of it and is working on a fix, when i asked them about hte APN they said nothing they could do on their end....
Just curious, is wifi calling working for anyone after 5.0? I've tried a bunch of APNs no luck. Thanks
sammad1 said:
Just curious, is wifi calling working for anyone after 5.0? I've tried a bunch of APNs no luck. Thanks
Click to expand...
Click to collapse
Nope, was told they are working on a fix for it and supposedly it will be this weekend.
sammad1 said:
Just curious, is wifi calling working for anyone after 5.0? I've tried a bunch of APNs no luck. Thanks
Click to expand...
Click to collapse
Mine is
mytym2shn said:
Nope, was told they are working on a fix for it and supposedly it will be this weekend.
Click to expand...
Click to collapse
Thanks, let's hope!
---------- Post added at 04:12 PM ---------- Previous post was at 04:11 PM ----------
Swizzle82 said:
Mine is
Click to expand...
Click to collapse
Thanks, your trick was with your router tweaks correct?
sammad1 said:
Thanks, let's hope!
---------- Post added at 04:12 PM ---------- Previous post was at 04:11 PM ----------
Thanks, your trick was with your router tweaks correct?
Click to expand...
Click to collapse
Yeah that's what I had to do. I had Time Warner factory reset it. I have the Tmo cellspot router hooked up to the TWC modem and it wasn't working initially either. After they reset it and tuned the signal mine started working with no hiccups.
Try turning wifi off and wifi calling off. Then turn wifi on and wifi calling back on then see if it will work..
mytym2shn said:
Nope, was told they are working on a fix for it and supposedly it will be this weekend.
Click to expand...
Click to collapse
im having same issue with wifi calling, was fine under kk with my uverse gateway on a nvg589... but with ll update it stop working, aka stuck on enabling...
I checked my e911 settings online and it was correct.... hopefully the fix fixes the issue....
Wifi Calling Workaround
mytym2shn said:
Nope, was told they are working on a fix for it and supposedly it will be this weekend.
Click to expand...
Click to collapse
I spoke to T Mobile today concerning the WIFI calling not enabling. They stated that they are aware and have been working with LG to get a fix. But there is no time frame for the fix. However, I have a work around that helps me out.
1. Go to settings >> Networks and tap Airplane Mode.
2. Wait for Airplane mode to enable, and, wifi states "Connections not allowed".
3. This is important! Read carefully. otherwise this will not work. While Airplane mode is enabled, enable wifi. Wait! When Airplane Mode goes from being gray to bold then disable Airplane mode.
4. Wait a few seconds and wifi calling will come one.
Mine did stopped working as soon as i upgraded to LP. Went into T-Mobile and got a new sim.
Sent from my LG-D851 using XDA Free mobile app
My friend's G3 WiFi calling works fine on T-Mobile with Lollipop.
cenwesi said:
Mine did stopped working as soon as i upgraded to LP. Went into T-Mobile and got a new sim.
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
Did the new sim help?
Sent from my LG-D851 using Tapatalk
In my case the new sim did not help.
It appears that my wifi is very unstable. After transfering around 250mb, my connection stops working. Usually the connection requires me to cycle wifi in order to get it working once more.
I initialy thought that the issue could be fixed in the tmobile software update, but that was not the case. The issue persists after the update that took place last night.
Are any of you experiancing this? Any thoughts on how to resolve? I have setup a warranty replacement but id rather just send that back and keep my already setup device.
Sent from my LG-H811 using Tapatalk
Same issues here on AT&T.
TheChefSLC said:
It appears that my wifi is very unstable. After transfering around 250mb, my connection stops working. Usually the connection requires me to cycle wifi in order to get it working once more.
I initialy thought that the issue could be fixed in the tmobile software update, but that was not the case. The issue persists after the update that took place last night.
Are any of you experiancing this? Any thoughts on how to resolve? I have setup a warranty replacement but id rather just send that back and keep my already setup device.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Please search before posting. There's like 10 threads talking about Wi-Fi.
Dennisg34 said:
Please search before posting. There's like 10 threads talking about Wi-Fi.
Click to expand...
Click to collapse
well i guess my search skills are lacking compared to yours. There is 1 post that is in the troubleshooting section that is titled with a [fix] tag. but that is not really a fix. it is simply a workaround by not using the 5ghz band. this makes it so that i cannot use my ac connection.
but since you are so much more in the know and your search skills are far better than mine. can you please point me to the threads about this issue?
TheChefSLC said:
well i guess my search skills are lacking compared to yours. There is 1 post that is in the troubleshooting section that is titled with a [fix] tag. but that is not really a fix. it is simply a workaround by not using the 5ghz band. this makes it so that i cannot use my ac connection.
but since you are so much more in the know and your search skills are far better than mine. can you please point me to the threads about this issue?
Click to expand...
Click to collapse
I don't need to do your searching for you. You maybe saw one Thread on the FIRST page, but there's pages and pages between General and Questions about this.
Sent from my G4 using your mom
Dennisg34 said:
I don't need to do your searching for you. You maybe saw one Thread on the FIRST page, but there's pages and pages between General and Questions about this.
Sent from my G4 using your mom
Click to expand...
Click to collapse
i suggest you stop assuming anything and search yourself. Also stop being a ****, its unnecessary. But i am sure it helps you feel so much more knowledgeable and better to post a "lrn 2 search" reply.
my guess is that you seen wifi blah blah blah and were like "this is the same as wifi calling not working or wifi turning off after the screen turns off" or some other basic issue.
but hey you know, here is a great search http://bfy.tw/J57
TheChefSLC said:
i suggest you stop assuming anything and search yourself. Also stop being a ****, its unnecessary. But i am sure it helps you feel so much more knowledgeable and better to post a "lrn 2 search" reply.
my guess is that you seen wifi blah blah blah and were like "this is the same as wifi calling not working or wifi turning off after the screen turns off" or some other basic issue.
but hey you know, here is a great search http://bfy.tw/J57
Click to expand...
Click to collapse
I don't need to search myself, I'm not creating the thread.
Doesn't make me feel good at all. It's rule number ONE in the forum rules. GUESS what rule 2.1 is? Language.
Sent from my G4 using your mom
I've been having the same issue. It seems to be primarily in the 5ghz band. One suggestion I saw that seems to have helped is doing a factory reset.
Nasty64 said:
I've been having the same issue. It seems to be primarily in the 5ghz band. One suggestion I saw that seems to have helped is doing a factory reset.
Click to expand...
Click to collapse
Another thread mentioned FRs don't fix some issues and I have issues on 2.4 so it seems different for all.
Sent from my G4 using your mom
I don't see how this thread is redundant, there's no need to police the forums.
OP's issue is something I've had - a factory reset, TheClefSLC, seemed to do something productive, though I still get drops when data is being transferred on a moderately large scale. As of now I think we'll have to either wait for a software/firmware update or, once the device is unlocked, experiment with ROM modifications...
Sent from my VS986 using Tapatalk
I'm returning mine tomorrow.. this is unacceptable. Wifi just stops working.
I have 5ghz off on my router, so it is doing it on 2.4 too.
Try changing the channel on the router. I had about 8-10 instances over 24 hours where the phone just stopped transmitting data with the router. I had to toggle Wi-Fi to fix it. I changed the channel on my router and haven't had an issue in 48 hours or so now. Seems to have worked.
Yes... I noticed this since day one and everyone thought I was crazy... I did make a post b4 about this but it was chalked up to i need to reset my router but my nexus 5 works awesome on the same network
Sent from my LG-H811 using XDA Free mobile app
tourbound129 said:
Try changing the channel on the router. I had about 8-10 instances over 24 hours where the phone just stopped transmitting data with the router. I had to toggle Wi-Fi to fix it. I changed the channel on my router and haven't had an issue in 48 hours or so now. Seems to have worked.
Click to expand...
Click to collapse
I think that this may just be the fix to our WiFi problems. I put my 2.4Ghz on channel 6 and my 5Ghz on 40. Seems to have done the trick, and my speeds seem faster on the 5Ghz on channel 40. well see how it goes over the next few days.
uly609 said:
I think that this may just be the fix to our WiFi problems. I put my 2.4Ghz on channel 6 and my 5Ghz on 40. Seems to have done the trick, and my speeds seem faster on the 5Ghz on channel 40. well see how it goes over the next few days.
Click to expand...
Click to collapse
The problem is when you try to access networks you don't own. [emoji29] but hopefully there'll be a solution!
Sent from my VS986 using Tapatalk
androidxen said:
The problem is when you try to access networks you don't own. [emoji29] but hopefully there'll be a solution!
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
True that.. Hopefully we get a patch soon or root and a custom ROM that fixes this!!
tourbound129 said:
Try changing the channel on the router. I had about 8-10 instances over 24 hours where the phone just stopped transmitting data with the router. I had to toggle Wi-Fi to fix it. I changed the channel on my router and haven't had an issue in 48 hours or so now. Seems to have worked.
Click to expand...
Click to collapse
YES! Just changed to channel 6 (what someone else said) and it's been much better for me!
Dennisg34 said:
YES! Just changed to channel 6 (what someone else said) and it's been much better for me!
Click to expand...
Click to collapse
Well, it seems to put a band aid on the problem. It works fine for a little while, maybe a few hours. But after that the problems return. At least they did for me
I just tried the 2.4:6/5:40 setting with my Asus RT-AC68U. 2.4 ran a bit faster according to the Speedtest app, but 5 ran at pretty much the same speed (both were set to auto channel select beforehand). I am going to tinker around with it some more and see if I can improve upon it.
I have noticed the same issue on both 2.5 and 5ghz. I stream music thru chromecast and frequently experience lost connections. Very annoying. I hope this is an issue that is addressed soon in an update.
Hi, I just switched from Project Fi to T Mobile and wifi calling is not working on my Pixel 2 XL. If I'm in airplane mode, turn on wifi, and make a call, it gives me an error that says "turn off airplane mode or connect to a wireless network to make a call."
My searches on the net seem to show varying results with it seeming to work for some and not others. Please help! Please respond if you have a Pixel 2 XL on T Mobile and if wifi calling is working for you in airplane mode. I assume that a true wifi call on the Pixel will show a wifi symbol on the call screen, as it did for me when I was on Project Fi.
Thanks!
Just tried. Haven't used the wifi calling as I have a T-Mobile LTE hot spot and haven't needed to at home since. Worked fine though on stock 8.1 no root. Airplane mode active, WiFi on.
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
fiffan86 said:
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
Click to expand...
Click to collapse
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
26kick said:
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
Click to expand...
Click to collapse
There shouldn't be a difference, I got mine from Verizon
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Maybe its a software thing. Ill see if I can post settings page to compare with yours.
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Same here. It works fine for me. It tells me when it's "HD" and "Wifi."
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
You do know that you enable WiFi calling through your mobile network settings right?
Yeah,
Mine works fine also, I'm using WiFi preferred in settings also if that makes a difference,
Ken
AcidNoteZ said:
You do know that you enable WiFi calling through your mobile network settings right?
Click to expand...
Click to collapse
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
26kick said:
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
Click to expand...
Click to collapse
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
Yes I have that when I used wifi to make a call
mademan420 said:
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
Click to expand...
Click to collapse
Great suggestion, thank you. As I just started my T Mobile service yesterday, I had not entered an e911 address yet, which the store rep had asked me to do. However, I just added it and still have no wifi calling ability. That said, I'm not sure if this takes time to work, in other words now that I've put in the address if it takes 24 hours or something?
The other thing is that based on the error message I get, which I posted on page one of this thread, "turn off airplane mode....", it does not suggest a problem with the e911 address. It feels like a settings issue to me. An advanced settings issue. All I've got is a gut feeling and nothing to back it up. I've asked T Mobile for help on this and they are only somewhat interested because my phone is not a T Mobile device.
And that link you've included is GREAT because it officially suggests the Pixel 2 has wifi calling capability on T Mobile. Not the Pixel 2 XL but...it still might be good ammo for me when asking for help when they're not so interested.
fiffan86 said:
Yes I have that when I used wifi to make a call
Click to expand...
Click to collapse
Thank you for posting this picture! This is exactly what I'm looking for and what I recognize from successful Wi-Fi calling on Project Fi recently. I can tell that you feel my pain here and I appreciate it.
Another indication I'm noticing is that when I'm in airplane mode and Wi-Fi is on, I get a "no connection" indication bar in Android messages. See the attached thumbnail. That should not be happening and further indicates something is amiss. I think when that goes away I will have with Wi-Fi calling capability.
I had to enable the wifi calling within the phone app and it worked.
AndrasLOHF said:
I had to enable the wifi calling within the phone app and it worked.
Click to expand...
Click to collapse
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
26kick said:
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
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Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
AndrasLOHF said:
Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
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I know, I've received that one already. But there's way too much evidence on here and other forms to suggest that it absolutely works with the pixel 2 and can be done. I just need to find someone at T-Mobile who's willing to work on it with me.
If anyone has a contact at T-Mobile who they like, PLEASE let me know.
Would anyone who hasn't already specified please let me know if your phone is a Verizon specific device as opposed to the Google Store Pixel 2 XL? No one has said that their Google version has wifi calling working yet and that is the only thing I can think of.
Thank you!
I have no WiFi calling at all, I stumped 2 Verizon locations and multiple techs. No one knows why I have no WiFi Calling.... What's wrong I need some help here
Griingo said:
I have no WiFi calling at all, I stumped 2 Verizon locations and multiple techs. No one knows why I have no WiFi Calling.... What's wrong I need some help here
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Are you using anything like Package Disabler Pro?
I ask because I did have WiFi calling, but it's also missing for me now too and I've disabled a load of packages/apps
Although I'm fairly sure the setting was in the actual Phone app settings rather than OS connection settings
Nope
Griingo said:
Nope
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Maybe a bug in the latest update then, the app itself is there but the setting is not
It's super weird my friend has the same phone and he has it
Yea I also had it, I have switched CSCs too though from carrier CSC to unlocked, maybe why for me although I've done that on all my Samsung phones and always still had WiFi calling
Read some people saying factory resetting brought the option back, but I never really needed it, very rare I lose signal in the house which was why I didn't enable it
---------- Post added at 23:57 ---------- Previous post was at 23:51 ----------
Griingo said:
It's super weird my friend has the same phone and he has it
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I just rebooted the phone, and its back, WiFi calling is in the phone app settings
And another new setting appeared called "Rich Communications" in OS connection settings screen
https://i.imgur.com/XUmwLyr.png
https://i.imgur.com/c1snJuU.png