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I have rooted my kindle fire and update to 6.2 version. Then I uninstall some apps for amazon(I didn't uninstall the amazon kindle app). However , today ,I find that i can't read the book in amazon kindle.
Can anyone help me?
Just a guess since you really don't say, but if you are not using the Kindle Launcher (ie using something else like Go Launcher ... )... If so, this is a known issue. click on the Kindle Launcher, go to books and your books should show and load properly.
krelvinaz said:
Just a guess since you really don't say, but if you are not using the Kindle Launcher (ie using something else like Go Launcher ... )... If so, this is a known issue. click on the Kindle Launcher, go to books and your books should show and load properly.
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I have tried to enter the launcher which installed by amazon. However, there is no response when i open a book in the shelf of the BOOks or Docs.
I really want to know how to resolve this problem.
I don't have that problem. all my books load just fine when using Books from within the Kindle Fire Launcher.
krelvinaz said:
I don't have that problem. all my books load just fine when using Books from within the Kindle Fire Launcher.
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Click to collapse
Thought you don't know how to do it . Thanks all the same
Yesterday evening, I took another kindle fire from my friend and checked the application one by one.
If you want to use the amazon kindle to read books, do not uninstall the app "Amazon kindle fire ","Device plat form".
I deleted "Device plat form" to cause that problem.
Now everything is ok!
I don't understand. If you deleted the app, how did you fix the problem?
I think I screwed up by Clearing Data for that app.
Now the Launcher seems to relaunch itself every few seconds, making it nearly impossible to launch an app, book, etc.
This should work but will not work the same as the amzone reader you got now it will look different but is the same in the long run.
Go to google market and search amazon Then install the Amazon Kindle app. You can open this app from any launcher
PhilipJFry said:
I don't understand. If you deleted the app, how did you fix the problem?
I think I screwed up by Clearing Data for that app.
Now the Launcher seems to relaunch itself every few seconds, making it nearly impossible to launch an app, book, etc.
Click to expand...
Click to collapse
For those interested, I was able to fix my problem by setting "Launcher" to the default, re-rooting, then unrooting.
I'm not sure what caused the Launcher glitchiness: installing other launchers, clearing data, or something the first time I rooted. Regardless, it works now!
PhilipJFry said:
I don't understand. If you deleted the app, how did you fix the problem?
I think I screwed up by Clearing Data for that app.
Now the Launcher seems to relaunch itself every few seconds, making it nearly impossible to launch an app, book, etc.
Click to expand...
Click to collapse
I copy the app from my friend's kindle fire and install it in the system again. then ,reboot , It's OK!
I had the same problem after rooting, removing the amazon stuff and installing google market. Interestingly, after loading google market, I went to 'my apps' and there was an update available for kindle. I installed the update and now it launches without needing the amazon launcher.
Reinstall update 6.2 manually, I had this issue as well. (next time dont uninstall, freeze and see how things run.) hope this helps.
http://www.amazon.com/gp/help/customer/display.html?nodeId=200790620
Link to amazon for software update, and instructions on manual install
Just thought I'd chime in since I found this helpful, and in the process found a fix for another issue.
I just recently rooted my Kindle Fire and was having some issues viewing the Android Market on it, and went to this thread http://forum.xda-developers.com/showpost.php?p=24312196&postcount=17 to resolve that issue.
However, after turning on my device the today, I was unable to open PDF's from the "Device" section of the DOCS tab. I would click a PDF, it would appear to open, then the screen would turn gray with the word "kindle" in the middle, and nothing would happen. I backed all the way out, powered off the device, powered it back on, went all the way back to opening the PDF but this time "Amazon Kindle" wanted me to register. I input my email address and password and clicked the "register" button, and some tabs appeared at the top of the screen, and that's it. I backed out all the way again, rebooted my Kindle, and when I went back to the DOCS tab, all of my documents were gone!
I frantically opened ES File Explorer and navigated to the "Documents" folder, and all of my PDF's were still there. I was rather confused. I did a couple more reboots and this same issue persisted.
So I was having two issues.
1. "Amazon Kindle" was not opening PDF's.
2. The "DOCS" tab was not displaying anything.
How did I fix it? After deleting the cache from the "Kindle Fire" app via Settings --> Applications --> All Applications, I opened the Play Marketplace (or whatever it's called now), selected the Amazon Kindle app, and selected "Uninstall" which prompted me if I wanted to uninstall all of the updates. I selected yes, and also deselected the "allow automatic updating" option, then backed all the way out.
Everything works perfect now.
I want to start by thanking Hashcode for Jelly Beaning the kindle fire!
I recently Jelly Beaned my kindle and I'm having an issue with my Google Book and Kindle apps. I'm unable to search files locally for the books that I have saved on my Kindle Fire. I don't know if this has anything to do with the mass storage issue,but I was hoping someone came across a solution for this.
Thanks
-NewbHuss
Amazon Kindle App from Stock
Husslez said:
I'm unable to search files locally for the books that I have saved on my Kindle Fire. I don't know if this has anything to do with the mass storage issue,but I was hoping someone came across a solution for this.
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When I switched from stock Kindle Fire to Hashcode's Jelly Bean 4.2.2r1 (just last thursday) I had to redownload all local books. Have you tried simply downloading one while wireless is on in the Amazon Kindle app? You should be able to find your books in the Archive section.
I tried and for some reason I can not upload my books I have stored on my Kindle. Usually the options show (Home, On Device, Archive, Store). Now there are no options at all,only the home button. And I cannot not find a way to upload my books from my device.
Sent from my Amazon Kindle Fire using xda app-developers app
Husslez said:
I tried and for some reason I can not upload my books I have stored on my Kindle. Usually the options show (Home, On Device, Archive, Store). Now there are no options at all,only the home button. And I cannot not find a way to upload my books from my device.
Sent from my Amazon Kindle Fire using xda app-developers app
Click to expand...
Click to collapse
Okay, it almost sounds like your kindle app is starting up without being authenticated into your account. I'd start by clearing the apps data and then uninstalling and reinstalling the app.
settings->apps->Amazon Kindle
choose clear data, then when that completes tap uninstall. Once that has completed go to the google play store and bring down the app again. Properly log in and see if you get different behavior. If that does not work, I'd go to the Amazon Kindle web page for your account and manage your devices, see if you have an entry for Account Name's Android Tablet or not (where account name is replaced by your account name).
muiriddin said:
Okay, it almost sounds like your kindle app is starting up without being authenticated into your account. I'd start by clearing the apps data and then uninstalling and reinstalling the app.
settings->apps->Amazon Kindle
choose clear data, then when that completes tap uninstall. Once that has completed go to the google play store and bring down the app again. Properly log in and see if you get different behavior. If that does not work, I'd go to the Amazon Kindle web page for your account and manage your devices, see if you have an entry for Account Name's Android Tablet or not (where account name is replaced by your account name).
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Click to collapse
Thank you for trying to help. I did that and for somereason the toolbar is not at the top of the app as it usually is. I downloaded kindle on all my other androids and the toolbar selection "on the device" is labeled on top and allows me to migrate my books into the reader. I can't figure out why it won't even show the toolbar on my kindle now.
Thanks again for the help
Husslez said:
Thank you for trying to help. I did that and for somereason the toolbar is not at the top of the app as it usually is. I downloaded kindle on all my other androids and the toolbar selection "on the device" is labeled on top and allows me to migrate my books into the reader. I can't figure out why it won't even show the toolbar on my kindle now.
Thanks again for the help
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Click to collapse
I apologize for the delay, I was on vacation and had horrible internet where I was. Wow, I've never had the toolbar disappear on an app like that. Hopefully someone else has seen this sort of behavior and can give you some insight.
Have you installed any display type mods, something like a tablet mode change on top of hashcode's AOSP or some sort of theme?
Hopefully! Thanks for trying
Sent from my Amazon Kindle Fire using xda app-developers app
I just "bought" some free apps from the Amazon app store using my web browser, and received confirmation emails from Amazon. I clicked "Deliver" to my FireTV device. However, hours later, I still don't see them on my FireTV.
I then tried to manually get them on, by going to Settings => My Account => Sync Amazon Content. Didn't work either.
Any other ideas here?
canadave said:
I just "bought" some free apps from the Amazon app store using my web browser, and received confirmation emails from Amazon. I clicked "Deliver" to my FireTV device. However, hours later, I still don't see them on my FireTV.
I then tried to manually get them on, by going to Settings => My Account => Sync Amazon Content. Didn't work either.
Any other ideas here?
Click to expand...
Click to collapse
Try to reboot your FTV and the apps should show up.
I did try that, of course....
Nothing worked except to reboot to recovery, wipe cache and wipe data, then re-install the custom ROM I'd used.
Okay, I am lazy so I cut and pasted my review on Amazon about their video app not working on my Note 8.0.
So here we go!
UPDATE! I figured out how to properly install the app without any issues... boy Amazon screwed the pooch with making all standalone compnents rely on underground authentication. Seems that Kindle is the main culprit, so this is my fix.
Remove kindle app and do a fresh install of underground. Then on a pc login to your account and remove your previous android device or all of them as every time you start clean with a new login you create a new device. I had 8 of them! Geezo! Then go a head and install the video app. Once done contact amazon and have them transfer your prime subscription over to a new amazon account for your prime videos. Once the new account is made with prime, start the video app and select other account. Login to your new account with prime, and your done. If you already logged in with the old account, log out and login again with the prime account.
To use kindle don't... I really really mean it. DONT USE PLAY STORE! Download the Amazon version of Kindle or the Samsung version from Samsung. They are both the same version, just samsung has a white background with free monthly books. Login to kindle with your kindle account. This way you have segregated kindle from video authentication.
The Google version as it is released in a higher version than the others, and breaks the video app. Once the video app is broken you must uninstall kindle and the video app, cross fingers and reinstall video app. If the app fails then uninstall video app and underground. Then install underground and video app. Geezo! Yes it is a crummy app if you have kindle already installed, if you don't then it seems to load and run just fine from the get go.
Had to uninstall because I was cleaning up for more space and to reset all my accounts along with Google Ads ID. Once I reinstalled the app fails when the red circle starts. So I am SOL with my prime subscription, as I only have a tablet to use the app. I think the developer sets some policies that are not cleared when the app is removed, and when the app is reinstalled it gets hosed. What really sucks is the lack of support to assist, as they expect the app to allow you to get into settings.
Not sure what has happened (there haven't been any OTA updates), but my device crashes anytime I open things like Phone, Messenger, Contacts, and a few apps that integrate with those services and some that do not. I am on official with no root and changed nothing since my last time using it. Is anyone else having these random issues? Really not wanting to factory reset this thing.
My Fire Phone has the same issue. It start doing it a few weeks ago. It seemed like it was only apps that have some relationship to Contact data. WhatsApp, all contact apps, all phone apps, dialer apps, etc.
I ended up reseting the phone and starting from scratch. The issue seemed to be fixed. Today I use the phone in the morning, and it was fine. I pick it up to use some hours later, and the default launcher (Arrow Launcher) would crash every two seconds. I had to uninstall it from the OS Settings, and then pick another launcher. The other launchers are fine, but it was back to the same old story... opening any app that has a relationship to contacts data crashes.
Did you ever find a solution or a cause?
I never found a solution. My phone is sitting on my desk waiting to be used again. I thought that I would for sure be able to reinstall a non-damaged APK for the contacts application on the fire phone, but I haven't found a way. There has to be a way of fixing this issue without doing a clean install.
How to fix Crashing System Apps on your Amazon Fire Phone
I figured out how to fix this issue with the help of the amazon customer support team. I created a short video on youtube which should be able to help. Video can be found by googling "How to fix Crashing System Apps on your Amazon Fire Phone" or by copying and pasting the following link without quotes "bit.ly/2vSKcYn"
AndroidWelcome said:
My Fire Phone has the same issue. It start doing it a few weeks ago. It seemed like it was only apps that have some relationship to Contact data. WhatsApp, all contact apps, all phone apps, dialer apps, etc.
I ended up reseting the phone and starting from scratch. The issue seemed to be fixed. Today I use the phone in the morning, and it was fine. I pick it up to use some hours later, and the default launcher (Arrow Launcher) would crash every two seconds. I had to uninstall it from the OS Settings, and then pick another launcher. The other launchers are fine, but it was back to the same old story... opening any app that has a relationship to contacts data crashes.
Did you ever find a solution or a cause?
Click to expand...
Click to collapse
I figured out how to fix this issue with the help of the amazon customer support team. I created a short video on youtube which should be able to help. Video can be found by googling "How to fix Crashing System Apps on your Amazon Fire Phone" or by copying and pasting the following link without quotes "bit.ly/2vSKcYn"
In the settings menu in manage applications switch to all applications and look for content management services application. Open ot and clear the cache and the data. I think the problem will be solved.
Found a solution ??
Ztcc said:
Not sure what has happened (there haven't been any OTA updates), but my device crashes anytime I open things like Phone, Messenger, Contacts, and a few apps that integrate with those services and some that do not. I am on official with no root and changed nothing since my last time using it. Is anyone else having these random issues? Really not wanting to factory reset this thing.
Click to expand...
Click to collapse
Dear... I had same issue....
But finally I have found a crazy solution.... that is "uninstall all Fire Phone Updates" and at the end clear and clear data and force stop " content management services"
Hold power button for at least 40 sec.... after rebooting you phone gonna be fixed...
Sorry for bad English....?
100% smoothly working... let's kick the problems???
Doesn't work. I'm having the exact same issue. Tried all solutions here but they did not work. On the last solution though, how do you uninstall all fire phone updates?? Thanks!
Anyhuman86 said:
Doesn't work. I'm having the exact same issue. Tried all solutions here but they did not work. On the last solution though, how do you uninstall all fire phone updates?? Thanks!
Click to expand...
Click to collapse
Dude.. Simply go the settings . Click on application then manage applications, select filter "downloaded".. then you will see system downloaded applications... click on every single system app nd uninstall updates... After all, being system uninstalled updates, again chose filter to "All" then search for "content management services" click on it... do clear cache, clear data, and force stop... now hold power+vol down button for at least 40 seconds... problem fixed
That fix didn't work for me. Anyone else have any ideas?
Maybe it is DIGITS? or iCloud sync?
I had the same problem, and the instructions above did not fix the situation for me, either, at least after just a couple of tries. However, I have 2 Fire Phones, and the other one was fine when I booted it from a month-long (or more) slumber. Then I did a few things to update it a bit and then it was also not fine, so something recent is causing the problem. But I do not know which of the "few things" messed up the 2nd phone. Maybe just being connected to the internet for a few minutes after a new boot from having been off for a while. I did not try to fix Phone 2 because clearing the data for Content Management Service will mess up all my app organization, removing them from folders, which is a huge pain to reorganize (well over 100 apps).
UPDATE: I shortened my long post. I had suspected either T-Mobile DIGITS or iCloud CardDav sync issue, or some other process that writes to the content management cache/data with each boot (since those processes launch with each boot), which I thought was why the fix did not immediately work on my phone. But now I think I figured it out. I made a new post since I can't edit the title of this one. But neither DIGITS nor iCloud was causing the issue. Sorry for so many "trouble-shooting" posts. I was thinking maybe others with crashes are using the same apps I suspected.
Android bug is the issue; need to delete a few apps
I think I figured out one issue which can cause this problem, which is not really a Fire Phone problem but an Android problem, at least with older version of Android and its Fire OS derivative. If you google the issue without restricting to Fire Phone, you'll see this is a common problem.
The issue is having too many apps installed -- even if you have plenty of space for them. I'm going from memory (too lazy to search again) but it seems android has a numbering system for the services within apps, but the numbering system has finite available numbers, so if you have too many apps (say, over 100 like I did), especially ones that use numerous services (and therefore numerous spots within the numbering system), then the OS can't handle that. So the solution is to delete some of your apps. Some apps will have a bigger impact than others.
So, this was the reason why one of the earlier posters said it fixed the issue when deleting "updates" to system apps. These updates are usually new installs that are used instead of the app that came with the phone which is "inactivated," so they take up spots within the numbering system just like any new install. But it actually does not matter which particular app you delete, so just delete ones you don't use.
Also, this was the reason why my Fire Phone 2, like my Fire Phone 1, went bad shortly after I booted it and did some stuff to it. That stuff was to "sync" my setup with Fire Phone 1, since I keep the two almost the same. I install almost the same apps and organize them the same way, so if a phone breaks or I don't have time to charge the battery, I can just swap in my SIM to a working phone and it is up-to-date and ready to go. Perfect backup system. But this means they were both similarly maxed out with apps, and when I added a few more to Phone 2, it developed the same issue. I believe I updated Outlook from Amazon App Store, and OneDrive from Google Play Store (I think I had installed OneDrive from Amazon store but it is no longer available there). And I added a couple of other apps in addition, like Microsoft Translator; nothing with contact links. So, not major changes.
Problem is, even if you uninstall a bunch of software, you'll still need to clear the data from Content Management Services, following the instructions in the YouTube vid posted earlier. Which is a pain if you have a lot of apps, because you have to organize them fresh.
UPDATE: My issue was not yet really fixed. While trouble shooting, I disabled Contacts Storage, and that actually prevents crashes even before deleting the excess apps. (It then seems to disappear from the list of apps but actually it is there: Need to scroll to the very bottom of the long applications list.) Re-enabling Contacts Storage brings back the crashes. But then I cleared its cash/data and force quit, and cleared just the cache (not data) in Content Management Services, and did the long press on the power button. Now it seems to be fixed.
So, it seems Contacts Storage was an important culprit.
I still love the Fire Phone but I'm stunned at how buggy Android is (or was, back in 4.4).
Maybe a Telegram or Vonage update initiated the problem
I was able to fix my 2nd Fire Phone without clearing data from Content Management Services (I did clear cache and force quit, then long press power). And before that I also cleared Contacts Storage and force quit. This was super nice because I did not have to organize all my apps from scratch.
However, my first try of the above did not fix. I then deleted Telegram and Vonage, and then repeated the above procedures, and now my 2nd phone is fixed too.
I had also deleted Telegram and Vonage from Fire 1 when I was culling apps, so now I'm wondering if one of those was the issue that messed things up. I've had them on my phones for a long time but did recent updates on Google Play Store. I do not use these apps but have them just in case an acquaintance prefers them for messaging, but maybe an initial launch and setup has some associated process launch on each boot.
So now I'm not sure what caused my problem; an app update or too many apps or a combination of the two??
I'm thinking it is not a good idea to install calling apps on the Fire. It had its own version of Skype and so maybe calling apps need to be somehow adjusted for Fire OS. (And Skype on Fire Phone is no longer officially supported, even though Android 4.4 is.)
UPDATE: Reinstalling Telegram does not reproduce the issue. And in addition to Telegram and Vonage, I had removed some other apps. I did not retest with Vonage but Telegram is definitely NOT the issue. At least the version that's in Play Store as of this Edit, which is July 8 2018.
It is Microsoft OneDrive that's causing the issue
I figured out the issue, at least in my case. The newest version of Microsoft OneDrive from Google Play Store is causing the problem. It is version 4.15, from Sept 2017, but I take a while to update apps from Play Store sometimes, and so it wasn't causing an issue until I recently updated it. I can reproduce the issue. The app has other weird problems like its icon disappearing. Also, the version from Amazon App Store no longer shows up (but it tries to "update" my Google Play version since the version numbers don't match). That version now fails to install, so it is probably missing from Amazon servers. Anyway, if I download latest from Google Play, it does not cause the issue until I launch and sign in. Then Contacts and Phone will crash. Then when I first clear all its data and then uninstall, the Phone and Contacts no longer crash. OneDrive permissions includes contacts, so it does something to contacts data that causes Contacts and stuff using it to crash. I hope Microsoft will fix this and put OneDrive back in Amazon Store, because OneNote needs it. I had both OneNote and OneDrive from Play Store because the Amazon App Store versions were both older. But both are now missing when I search the Amazon App Store with my phone. So these Microsoft apps are no good on Fire Phone (and maybe other Fire OS?) for the time being.
It' enough to disable Contact Storage app to stop Dialer from crashing. So now we have dialer with no contacts and history I Hope someone will resolve this issue.
Luca7007 said:
It' enough to disable Contact Storage app to stop Dialer from crashing. So now we have dialer with no contacts and history I Hope someone will resolve this issue.
Click to expand...
Click to collapse
I think the issue is in part too many apps for this version of Android, especially bigger ones with numerous processes. AND communication apps from Google Play Store that launch automatically upon reboot and write to contacts.
I finally have both phones working nicely. I just backed up and then deleted a bunch of apps that I was not using. But that alone may not have been my biggest issue. It seems that at least the newest versions of communication apps from Google Play Store cause this problem, even after I had culled my apps. For example Signal seems to have caused the problem, but for some reason only if I was using the CardDav-sync app (to sync my iCloud contacts). Once I uninstalled Signal, all is working fine. I have my contacts synced from iCloud now, and nothing is crashing. So it is not simply a high app count issue, though maybe it is a combination of problems.
Anyway, you do not have to disable Contacts Storage to use your phone. I did not even need to long-press (soft reset) or clear cache for Content Management Services. I just uninstalled Signal, then cleared cache and data for Contacts Storage and then did a regular restart, and the Phone app and Contacts are no longer crashing.