Calls don't come through to me? - OnePlus 3 Questions & Answers

My mom just sent me a message that she can't call me and the weird part is that i had my phone on normally just sitting on my table... I have it on 3.5.5 and no root or anything else (wifi and 4G enabled) also my auntie tried contacting me and she said the same thing. I rebooted the device and then they were able to call but i keep thinking when will it stop working again and if someone needs help and phones me and they can't get through... If you need more details just ask because i may have forgotten something...

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[Q] [HELP] Epic 4g to Boost!!

I have the epic 4g and I am trying to flash it to boost mobile... I followed one of the guides that you find on YouTube or Google..
I followed the guide step-by-step and my phone got to the activation part, where it did the OTA programming successfully, but when i try to make a call it just says "You're authentication code cant be verified"...
I have the Boost Incognito as my "donor phone" fully activated, MMS, Calling, Internet and everythings working.
Please help me, it would be greatly appreciated!
***EDIT!!: ONLY Internet/Data works.. And calls/texts do NOT! Weird huh?***
[Mods]: If this is in the wrong section please move or tell me where to repost, thank you!
I had that happen to me once. None of my text worked, and when I made a call, it sent me to a sprint person. I don't know why but, they said I wasn't connected to any of the phone towers or something like that. Maybe you can contact boost for help.
Assassindeity said:
I had that happen to me once. None of my text worked, and when I made a call, it sent me to a sprint person. I don't know why but, they said I wasn't connected to any of the phone towers or something like that. Maybe you can contact boost for help.
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I don't dare go through to a sprint rep lmao... This phone has a bad ESN because I just stopped paying for my service and went to boost about 3 months ago! And it would have to be connected to towers because its getting a data signal.
Bump/Update
Okay so I am still experiencing the same problems, Internet is working but can't call or send/recieve texts/mms. I followed the guide on here of how to get 3G working, which is why I believe the internet and everything is working.
When I text it just fails, no error stated. But when I try to make a call it rings once and says "Your authentication code could not be verified... blah blah... Error 16 switch blah..."
Anyone have any suggestions on what to do?
Thanks.
yes. just stay on the phone and talk to the sprint rep. the first words out of their mouth is "i see you are having problems, and i can get you going in a minute..." they ask for your password(4-digit pin for boost) and the model of the phone you are using (give them donor phone model). they tell you to power down for 30 seconds, then power up. call someone & don't hang up for 30 seconds... thats it.
i always tell them that i did a ##rtn# on my rant, and that's how i ended up with the error code. takes two minutes total.
mcapmike said:
yes. just stay on the phone and talk to the sprint rep. the first words out of their mouth is "i see you are having problems, and i can get you going in a minute..." they ask for your password(4-digit pin for boost) and the model of the phone you are using (give them donor phone model). they tell you to power down for 30 seconds, then power up. call someone & don't hang up for 30 seconds... thats it.
i always tell them that i did a ##rtn# on my rant, and that's how i ended up with the error code. takes two minutes total.
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Thank you very much this worked! I tried it before but I used the donor phone not the actual epic because I was too scared to go through a sprint rep lol.
Sent from my SPH-D700 using XDA App
mcapmike said:
yes. just stay on the phone and talk to the sprint rep. the first words out of their mouth is "i see you are having problems, and i can get you going in a minute..." they ask for your password(4-digit pin for boost) and the model of the phone you are using (give them donor phone model). they tell you to power down for 30 seconds, then power up. call someone & don't hang up for 30 seconds... thats it.
i always tell them that i did a ##rtn# on my rant, and that's how i ended up with the error code. takes two minutes total.
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Click to collapse
That's the same thing that happened to me but I told them I was using an epic 4g on the boost network and they still helped me.
You told them that you had an epic and they still did it? Also most people say that the error 16 says "Error 16" as soon as you dial any number... When I called a guy said "your authentication code could not be verified..." then said message 16 switch something. That's probably why I got it confused but as soon as I went through to the sprint rep she said she manually entered something and had me turn my phone off for at least 30 seconds and it worked after that thank god!
Sent from my SPH-D700 using XDA App
Can someone please explain to me in more detail how to solve this issue? You guys keep talking about the "sprint rep"...why would you be talking to Sprint? Or are you just talking about boost customer service?
What do you ask the rep to do exactly? When I call them, they have no clue how to fix this problem...One time I had them change the MSID and it fixed it, but yesterday I had this problem again, and I had them change the MSID twice but still had this problem. Please help!!!
when i called and did this today the rep only asked me to verify my name, number and account pin. i told here i didnt have another phone available and she told me to hang up, turn the phone off for 30 secs and turn it back on and make a call. I did it and it worked. And yes, this rep said she was from sprint and not boost.
PS i had to do this twice because the first rep asked me what kind of phone i had and i said samsung. since it didnt match my account she transfered me to boost. the second time they didnt ask but if they ask just give them the info from the donor phone.
amrit50 said:
Can someone please explain to me in more detail how to solve this issue? You guys keep talking about the "sprint rep"...why would you be talking to Sprint? Or are you just talking about boost customer service?
What do you ask the rep to do exactly? When I call them, they have no clue how to fix this problem...One time I had them change the MSID and it fixed it, but yesterday I had this problem again, and I had them change the MSID twice but still had this problem. Please help!!!
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Sorry for slow response haven't been on in awhile, but yes it is a Sprint rep and they say you cant connect to the towers, so they have to manually enter your codes into the system. They will do that, then tell you to power your phone off as soon as you hangup, and pull the battery out and keep it out for 30 seconds then turn it on and make a call for 30 seconds. Just call your voicemail and put your phone in your pocket for a little bit lol.
hey guys so here was my deal, huge coverage outrage in my area for 24 hours (the whole state had no signal for a day it was nasty) , when it came back i found out the had change my msid number so i had to gspt it to re configure my new number. then i had this problem when i called or texted (3g never broke tho) so i called sprint who tranfered me to boost etc etc.... WRONG!! waste of time , they dont know s**T nor reps not technical support sooo... if you have this message played DO NOT HANG UP!!!!! IT WILL AUTOMATICALLY FORWARD YOU TO A TECHNICAL REP after the message is played again in spanish and the the code error is said afte all that the call is transfer automatically to a SPRINT rep will ask you for your account pin (same pin that you use for voicemail) i gave him my pin he said boosmobile account? i said yes correct, then he asked me what kind of phone i was using and i told him my incognito. he say hang up,turnoff phone, take batterry out for 30 secs then you are set. he was sure right everryting went back to normal. good luck boys.

[HELP] About activation..

I bought Incredible 2 By verizon Global(CDMA/GSM) version.
I've rooted it and installed CUSTOM ROM.
When I turned on my phone, it requested activation.
I accepted and waited, when finished it said:
Code:
Please wait while your phone is being programmed
Phone can't catch network.
I changed mode to GSM Only.
please help me!
i had the same trouble with my phone at one point. either wait 30 minutes or so to see if the phone will find and hold a connection, or call verizon from another phone/land line and ask for assistance programing the phone manually. this should work, it worked for me.
I live in georgia and I can't call verizon.
is there any way to get rid of this trouble?
I installed tsm_gingerbangsense_2.5 this rom and it works fine, but CM for me is best choice.
try here. might help. perhaps someone with more experience can chime in.

[Q] PLEASE HELP! Phone loses service when it is locked!

I am having problems with a Samsung Note 2 that I found. I thought it was my lucky day, but when I put my SIM card into the phone, the phone works and has service and I can receive and make calls. However, for some reason, when I lock the phone, the service just dies out and I have to unlock the phone and wait a few seconds to a few minutes before I get service back and can use the phone again. Please let me know if anyone has experienced these kinds of problems before and/or have any solutions that might work.
P.S. I'm not much of a phone techie but I spent a whole day rooting the phone, adding CWM, and adding the Jedimaster-X ROM on the phone, hoping that this would fix the problem but it did not. Any advice or help is wanted! Thank you in advance!
NiiSanShi said:
I am having problems with a Samsung Note 2 that I found. I thought it was my lucky day, but when I put my SIM card into the phone, the phone works and has service and I can receive and make calls. However, for some reason, when I lock the phone, the service just dies out and I have to unlock the phone and wait a few seconds to a few minutes before I get service back and can use the phone again. Please let me know if anyone has experienced these kinds of problems before and/or have any solutions that might work.
P.S. I'm not much of a phone techie but I spent a whole day rooting the phone, adding CWM, and adding the Jedimaster-X ROM on the phone, hoping that this would fix the problem but it did not. Any advice or help is wanted! Thank you in advance!
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would have to know if you lose the connection to wifi or data if so in settings / wifi / advanced / wifi keep forever.
rimgoru said:
would have to know if you lose the connection to wifi or data if so in settings / wifi / advanced / wifi keep forever.
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I haven't tried it with wifi. I just know that the service bar goes from having 4 bars to a crossed out O right after I lock my screen. I can see the crossed out O when I re-light the screen by pressing the power or home buttons. I have tried various SIM cards and still no change. I also tried changing the ROM, no change.

[Q] Very bad service, not able to update, doesn't recognize other simcards

Something really weird is going on with my At&t galaxy s3. I'm new to this forum so I'll just explain what I'm experiencing and do my best to work through it will all of you. This phone got rooted by someone else and when I got it, the rooted program was in chinese and was acting all weird and wasn't getting good reception, although it was before it was rooted. I flashed it back to normal and it's acting very curious. It will receive an At&t simcard but the service bars will go from 1 bar to 4g to Edge to 1 bar all in a matter of 20 seconds or so and doesn't seem to work. It will occasionally work to send messages, make calls, but it seems like it can't ever receive calls. I checked and the IMEI number is still the same. Also, I had originally tried to unlock it to another carrier and when I put in different simcards (From other carriers such as verizon) the service bars don't show up, instead, all it shows is a cancel sign and doesn't ask for an activation code or anything. I'm honestly not sure what to do here, I thought I had broken the simcard reader and replaced that, but that made no difference. I'd greatly appreciate any help. Thanks!
StookDog said:
Something really weird is going on with my At&t galaxy s3. I'm new to this forum so I'll just explain what I'm experiencing and do my best to work through it will all of you. This phone got rooted by someone else and when I got it, the rooted program was in chinese and was acting all weird and wasn't getting good reception, although it was before it was rooted. I flashed it back to normal and it's acting very curious. It will receive an At&t simcard but the service bars will go from 1 bar to 4g to Edge to 1 bar all in a matter of 20 seconds or so and doesn't seem to work. It will occasionally work to send messages, make calls, but it seems like it can't ever receive calls. I checked and the IMEI number is still the same. Also, I had originally tried to unlock it to another carrier and when I put in different simcards (From other carriers such as verizon) the service bars don't show up, instead, all it shows is a cancel sign and doesn't ask for an activation code or anything. I'm honestly not sure what to do here, I thought I had broken the simcard reader and replaced that, but that made no difference. I'd greatly appreciate any help. Thanks!
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Unlock is supposed to be permanent so it's odd that you lost it.
Now as for your problem, a lot of people are getting this issue lately, where unlocking damages their nv file. The solution can be found here: http://forum.xda-developers.com/showpost.php?p=43842387
BWolf56 said:
Unlock is supposed to be permanent so it's odd that you lost it.
Now as for your problem, a lot of people are getting this issue lately, where unlocking damages their nv file. The solution can be found here: http://forum.xda-developers.com/showpost.php?p=43842387
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Thanks for your quick response I have been looking for a long time and never saw this issue before. I'm not sure where I'll be able to find a replacement nv file...but i'll see if anyone I know has a galaxy s3 from at&t. Maybe once I do this the unlock issue won't be messed up anymore.

I need help bad seriously hacked no root

My phone says its not rooted, but sophos says it is. After research it has allot of xprivacy installed and other odd sec copy or mimic files full restore erase same issue it wont update, sent it in and samsung said they cant fix it as its missing a needed file to update or flash it. Can someone please explain how someone hacked it as it did a att update then went wonky to the point facebook can hear my voice and see me as whiever did it tried to bully me i went to police no more interaction from person but hack there att bill at 650 do to charges and excessive use of data even after i took out the sim they are saying my fault i just paid like 900 please help only thing i could find was the swipe hack but cant figure out how to do it myself im not rich but will do payment plan with someone? My new phone <MOD SNIP> both this the s7 a and my s6 active both same this s7 was to fix the problem first att update bam!!
well if Samsung cannot/wont revert it back to stock... then this story just sounds false !
Just joined and one post. Sounds legit. LOL

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