Nexus 5X not being recognized by PC - Nexus 5X Q&A, Help & Troubleshooting

I have a really strange problem that none of the other threads in this forum have described. 5X running 7.0 Build NBD90W - Unlocked Bootloader
The 5X was working just fine and I was able to connect to both of my PCs and change the mode from Charging to MTP or PTP from the pull down. Now when I connect, I can see that phone is being charged when connected to the PC, but the pull down is not showing up. If I go into DEVELOPER Options under Networking and try to change it to one of the other settings, nothing happens. My PC does not show the 5X connected in the Device Manager.
I have also tried booting into the Bootloader and using fastboot or adb and neither is able to see the phone. This is happening on multiple PCs.
It's like something is broken inside the phone that it is not communicating. I have tried everything in the forums, I even reinstalled the SDK Toolkit but nothing is working. My last option was to factory reset the phone.
I have also tried to get into Stock Recovery and when I push the power and up button, it gives the message the bootloader is unlocked and then restarts the phone. -- EDIT -- I am able to get into Stock Recovery, I wiped cache and rebooted, still no luck.
Also tried booting into Safe Mode, didn't make a difference.
Any ideas? Thanks....

You didn't mention if you've tried a different cable.

kirkgbr said:
You didn't mention if you've tried a different cable.
Click to expand...
Click to collapse
Good point, I have tried multiple different cables. Same cables work fine with my Nexus 6P.

Got the OTA for N5D91L this afternoon, it was able to successfully update to the November security and after the reboot, still not able to connect to the PC. :crying:

Bump it up!

Oh, i see, i'm not the one with the same problem. i have two 5x with the same problem. both unlocked, rom installed, both started not being detected at some point.

faulty cable
Ok, brought phone to warranty center. They could see a phone and restored OS to original.
Bought another cable to check and it works now ok. Old Nilkin cable still doesn't work (only charges). So, i guess, the problem was with cable in my case.
Good luck finding what's wrong with yours phone.

Related

[Q] Soft Brick / USB Brick / General Weirdness

Phone: VZW Galaxy Nexus, Rooted, TWRP Recovery, Lean Kernel
For the first (and last) time in my life I decided to dirty flash a ROM (4/16 build of Project Elite) to my phone (from an earlier build of PE). My phone apparently hated that. It has created an odd world of problems for my phone that I am hoping someone may be able to see a trend with and offer up some suggestions for escaping this odd world.
Here are my phone's symptoms:
(1) Earpiece on phone stopped working: During phone calls, I can only hear audio when using speakerphone. I was able to remedy this by getting the SoundAbout App from the Play store. This tool allows you to manually change how the audio is routed. My phone thinks a headphone is plugged in and tries to route the audio through the headphone jack. This app allows me to fix that problem.
(2) USB File Transfer Mode stopped working: When connecting my phone to the computer it will charge (sometimes, see #3) but my computer will not recognize it as a device. Consequently, adb (and wireless adb), fastboot and ODIN all will not connect to my phone because the phone is not recognized. I have uninstalled, updated and re-installed just about every driver set I can find for the Galaxy Nexus/ I know it is not a driver issue because my wife's Nexus connects to the CPU just fine.
(3) Phone Charging is Intermittent: I have trouble finding a trend with this one. If I toggle Fast Charge (Off or On), my phone will no longer charge. This is fixed by powering off the phone with the cable plugged in. At that point the white battery icon appears and the phone begins charging. If I power the phone back on, the phone will continue to charge but will not be recognized as a USB device.
Here is what I have tried over the past 2 days:
(1) Both GNEX Toolkits: With no USB connectivity, adb and fastboot are not options. This option becomes unavailable with no usb. Have tried both.
(2) ODIN: Phone is not recognized by ODIN tool.
(3) Cleaning USB/Headphone Ports: This produced some interesting black stuff, but no results.
(4) Clean Flash of PE 4/16 Build: Wipe data/cache/dalvik and re-flash. Same problem.
(5) Clean Flash of Stock Rooted Build: Wipe data/cache/dalvik and flash. Same problem.
(6) Mobile ODIN: Cannot locate the tar balls for a stock 4.2.2 factory flash. Have found the necessary files for 4.0.2, but these will not flash in Mobile ODIN. I have read that you have to be on the same android version as the ODIN tar files you are trying to flash. I think this is my best option at this point, but I cannot for the life of me figure out how to get Mobile ODIN to work.
As far as I can tell this is a software problem that is baked somewhere deep in the phone. Since the USB and headphone problem started at the same time, I do not believe it to be hardware. My theory is that somehow fast-charge is locked on (?) and my phone is locked to routing the audio to the headset. If I can find a way to completely wipe everything off and start fresh, I believe my problem will be solved.
Does anybody have any ideas what may be going on here and how I may be able to get this phone back to Stock?
tldr; no usb, no headset audio after dirty flash, how do i get back to stock??
In fastboot, there's no fast charge, since there's no Android running aka no Android kernel running.
Sent from my Nexus
bk201doesntexist said:
In fastboot, there's no fast charge, since there's no Android running aka no Android kernel running.
Sent from my Nexus
Click to expand...
Click to collapse
Thanks for the response.
I am running Win7. Like I said, I have tried connecting my wife's Nexus to the same computer and it is recognized as usual. The only reason I thought it had something to do with FastCharge was that toggling it has an effect on the charging capabilities of my phone. When I boot into FastBoot the phone still does not show up in the Toolkit and running any operation in the Toolkit that uses FastBoot gets hung on "waiting for devices."
My latest experiment is to Flash a Nandroid of a Stock Nexus Image. However, I have not been able to find flashable stock image! Seems like something that would have been a common file so if you are aware of any Stock Nandroid Backups I would love to try that.
7ontheline said:
Thanks for the response.
I am running Win7. Like I said, I have tried connecting my wife's Nexus to the same computer and it is recognized as usual. The only reason I thought it had something to do with FastCharge was that toggling it has an effect on the charging capabilities of my phone. When I boot into FastBoot the phone still does not show up in the Toolkit and running any operation in the Toolkit that uses FastBoot gets hung on "waiting for devices."
My latest experiment is to Flash a Nandroid of a Stock Nexus Image. However, I have not been able to find flashable stock image! Seems like something that would have been a common file so if you are aware of any Stock Nandroid Backups I would love to try that.
Click to expand...
Click to collapse
I don't use toolkits, so I don't know how to help there. Does the device get recognized under Device Manager as a fastboot interface? Have you followed http://forum.xda-developers.com/showthread.php?t=1812959? Tried the Universal Naked Drivers?
bk201doesntexist said:
I don't use toolkits, so I don't know how to help there. Does the device get recognized under Device Manager as a fastboot interface? Have you followed http://forum.xda-developers.com/showthread.php?t=1812959? Tried the Universal Naked Drivers?
Click to expand...
Click to collapse
My device does not get recognized within Device Manager. No yellow exclamation mark, no mention of a connected device, nothing. When my wife's Nexus is connected it shows up as expected and communicates just fine via adb. I have followed the guide you mentioned and have installed ROMs many many times with nor problems previously. I have tried the Universal Naked Drivers. I uninstalled all other drivers and installed these. They work as expected with another Nexus, just nothing with mine. Starting to look like I may just be out of luck here.
7ontheline said:
My device does not get recognized within Device Manager. No yellow exclamation mark, no mention of a connected device, nothing. When my wife's Nexus is connected it shows up as expected and communicates just fine via adb. I have followed the guide you mentioned and have installed ROMs many many times with nor problems previously. I have tried the Universal Naked Drivers. I uninstalled all other drivers and installed these. They work as expected with another Nexus, just nothing with mine. Starting to look like I may just be out of luck here.
Click to expand...
Click to collapse
You seem to be confusing stuff... Fastboot is not ADB, and you have to feed the same driver to windows twice.
You've done this? Sure the USB port doesn't have a bent pin or something?
Sent from my Nexus
My phone is doing the exact same thing. Started about 2 weeks ago. I can't remember but I think it started after flashing the latest liquid smooth rom. I don't think it was a dirty flash but hell I can't remember.
Sent from my Galaxy Nexus using xda app-developers app
tdf666 said:
My phone is doing the exact same thing. Started about 2 weeks ago. I can't remember but I think it started after flashing the latest liquid smooth rom. I don't think it was a dirty flash but hell I can't remember.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Let me know if you figure anything out. I am just dealing with it right now using the SoundAbout App and rebooting my phone whenever it won't charge. It is pretty annoying, but I am at a loss for fixes at this point.
I am not really confusing ADB and Fastboot. I understand that they are two separate ways of communicating with the phone via USB. However, as I stated, there is no USB connectivity other than for charging.
I'm at a loss. Then the other day I got down to 13 percent battery and it started shutting off. I think I'm just going to get another phone. This has been the best and worst phone I've ever had.
Sent from my Galaxy Nexus using xda app-developers app

Galaxy Nexus - Several serious problems

Hello everybody.
First I want to say is that I'm sorry for my english. It's not my native language.
And now lets go to my problem:
It started like few days ago when I updated my phone to the newest franco.kernel. After flashing that, my phone began to behave strangely and it didn't want to go tho nexus logo. It just always crashed.
So I decided to plug my phone to PC for flashing stock kernel or older version and what happened.. PC didn't recognize that phone is connected. I tried use Universal Naked Driver, OMAPflash (its just saying "waiting for device") and it still didnt want to work. I tried to plug it in notebook and it didnt work too. Well so I could still go to recovery mode, because I'm using TWRP. I did factory reset and my phone worked again even plug in to PC still hasn't worked.
And today I decided to try flash stock kernel with boot.img via TWRP. Of course it didnt work, so I did a stupid thing and flashed older version of franco.kernel (I don't know why I did that.. Maybe I was thinking it will fix my problem with USB, because it started with flashing the newest version..eh) and then my phone can't go tho Google Logo. Well so I did factory reset again + system reset (really clever) via TWRP well then it didnt work of course (because of no ROM, system), so I remembered that I did nandroid backup before my first factory reset. So I did a restore of backup, but it still stuck at Google Logo and everything I can do now is:
Go to recovery mode (TWRP) or Odin mode (which is just saying "Downloading...")
So I can't flash my phone tho PC, cause it doesn't recognize it is plugged in and I really don't know, what can I do now. I also though that USB cable should be "bad", because I didn't use it too much (like few months ago) so I would buy new one, but I don't think it is that problem, because it worked last time when I rooted my phone with PC etc.(but as I said.. few months ago)
Well.. I hope there will be solution for that.
Thanks in advance for reply.
You can read this. The entire first post. And maybe a couple more.
http://forum.xda-developers.com/showthread.php?t=1626895
Sent from my Nexus
The problem is that my PC doesn't recognize it is connected (when I install drivers, there is "yellow triangle"). It is charging while its connected to PC, but its not working as USB device. If I could see my phone on PC, it could fix my problem and I could return to stock.
Phone is working, it can be charged, it works in recovery-mode (with TWRP) and odin mode, but it cant go tho google logo and PC doesn't recognize it is connected. That's the current status.
+ It's rooted and unlocked....So the warranty is breached and If I will send it back to shop for repair, I will pay a lot of money :-/
Tordiato said:
The problem is that my PC doesn't recognize it is connected (when I install drivers, there is "yellow triangle"). It is charging while its connected to PC, but its not working as USB device. If I could see my phone on PC, it could fix my problem and I could return to stock.
Phone is working, it can be charged, it works in recovery-mode (with TWRP) and odin mode, but it cant go tho google logo and PC doesn't recognize it is connected. That's the current status.
+ It's rooted and unlocked....So the warranty is breached and If I will send it back to shop for repair, I will pay a lot of money :-/
Click to expand...
Click to collapse
Dude, just read the thread. Uninstall all drivers and reboot before doing anything else.
Sent from my Nexus
Tordiato said:
I also though that USB cable should be "bad", because I didn't use it too much (like few months ago) so I would buy new one, but I don't think it is that problem, because it worked last time when I rooted my phone with PC etc.(but as I said.. few months ago)
Click to expand...
Click to collapse
I bought a new USB cable today (Samsung APCBU10) and it works now! So I can flash it back to stock Problem solved.
//Thanks for the help anyway bk201doesntexist

[Q] Phone will not connect to PC, but charges

After using a Duracell car charger, my phone fails to connect to my computer as a USB device, however it will charge. I know that it is not the cable that I am using, as I have tried several different cables, and several different USB ports. I know that it is not the computer as I have used this computer multiple times to move files to and from my phone, have used LGNPST several times as well, and even tried to connect on my laptop
Still, nothing. :crying:
Not only that but my phone will not even show up in LGNPST when I put it into download mode, and I cannot connect through ADB in TWRP, which I have been able to do before.
My only conclusion is that the data pins within the USB port have been screwed up.
This wouldn't be a problem, except that I have an unlocked bootloader, and cannot go to Sprint and get a new phone under warranty.
One possible fix I can think of is buying a replacement USB port and fixing it myself.
The other potential fix I can think of is possibly using Freegee and someone else's stock recovery bootloader backup, which would then allow me to go Sprint and get my phone replaced.
As of now, I'm not sure what to do. Any suggestions?
They're very much appreciated. :good:
EricCamino121 said:
After using a Duracell car charger, my phone fails to connect to my computer as a USB device, however it will charge. I know that it is not the cable that I am using, as I have tried several different cables, and several different USB ports. I know that it is not the computer as I have used this computer multiple times to move files to and from my phone, have used LGNPST several times as well, and even tried to connect on my laptop
Still, nothing. :crying:
Not only that but my phone will not even show up in LGNPST when I put it into download mode, and I cannot connect through ADB in TWRP, which I have been able to do before.
My only conclusion is that the data pins within the USB port have been screwed up.
This wouldn't be a problem, except that I have an unlocked bootloader, and cannot go to Sprint and get a new phone under warranty.
One possible fix I can think of is buying a replacement USB port and fixing it myself.
The other potential fix I can think of is possibly using Freegee and someone else's stock recovery bootloader backup, which would then allow me to go Sprint and get my phone replaced.
As of now, I'm not sure what to do. Any suggestions?
They're very much appreciated. :good:
Click to expand...
Click to collapse
Have you tried uninstalling drivers and reinstalling?
Or you can Bluetooth FreeGee to your phone and relock it that way. If you have the files on it.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Yes, I already uninstalled and reinstalled the drivers, and used another computer, but it still won't detect. I don't have any Freegee boot loader backups, and I'm unsure if I can flash a boot loader anyways without a PC. I'm running ZVC stock, so I just need to relock the bootloader. I don't know what you mean by using Bluetooth, as I have WiFi access to move files with ES file explorer from my tablet to phone.

[Q] USB device not recognized, half rooted, no custom recovery--Totally messed up!

Here is my problem where I can't get my Sprint S3 connected to PC, I am half rooted, and have no custom recovery, I can't flash anything on my phone except OTAs, please help, any help is much much appreciated.
Background :
I had this phone working completely fine, I bought aftermarket USB cable and attached it to the PC, everything went smooth it got connected fine in MTP mode, on second day when I tried to connect it, it gave me error that USB Device Not Recognized.
Problem :
The phone is not getting connected to PC in any way, whether it is MTP, DM+Modem, PTP, ADB, etc... not even in download mode to flash it via Odin. No matter on which mode I am it always give me error that USB Device Not Recognized.
It sense when I change modes while it is connected to PC, like when I am on MTP and I click DM+Modem or I click USB Debugging, it displays that USB Device Not Recognized message again, so I it is sensing mode changes.
What I did so far :
Changed cable and used brand new Samsung Original cable, changed USB ports, changed 4-5 computers, installed and re-installed drivers numerous times, my friend who does the phone repairs changed Micro USB Slot on the phone 4 times with Original ones, he even took one from working phone and put in on this phone, no luck so far.
My inputs :
I've searched really a lot about this problem, but didn't find any single solution.
Some guys on forums reported that they solved problem by flashing a stock or custom rom as there might be a problem with Kernel.
I can't flash anything on my device since I am on stock recovery and half rooted, I had LJ7 rooted stock on my device, and I took MD4 OTA, now, my phone is half rooted, when I install any application which requires root, I get message that 'Superuser permission denied'.
I can't even uninstall Superuser, because it is system app, I tried to re-root phone via Motochopper method but it doesn't work.
I flashed this phone to different carrier, so, I am afraid I will loose my flash if I take latest 4.3 OTA.
PLEASE HELP IF YOU HAVE ANY SOLUTION FOR THIS PROBLEM, I WANT MY PHONE TO GET CONNECTED TO PC ANYHOW.
I AM READY TO DO ANYTHING YOU SUGGEST TO RECOVER MY PHONE.
keval32 said:
Here is my problem where I can't get my Sprint S3 connected to PC, I am half rooted, and have no custom recovery, I can't flash anything on my phone except OTAs, please help, any help is much much appreciated.
Background :
I had this phone working completely fine, I bought aftermarket USB cable and attached it to the PC, everything went smooth it got connected fine in MTP mode, on second day when I tried to connect it, it gave me error that USB Device Not Recognized.
Problem :
The phone is not getting connected to PC in any way, whether it is MTP, DM+Modem, PTP, ADB, etc... not even in download mode to flash it via Odin. No matter on which mode I am it always give me error that USB Device Not Recognized.
It sense when I change modes while it is connected to PC, like when I am on MTP and I click DM+Modem or I click USB Debugging, it displays that USB Not Recognized message again, so I guess it is sensing mode changes.
What I did so far :
Changed cable and used brand new Samsung Original cable, changed USB ports, changed 4-5 computers, installed and re-installed drivers numerous times, my friend who does the phone repairs changed Micro USB Slot on the phone 4 times with Original ones, he even took one from working phone and put in on this phone, no luck so far.
My inputs :
I've searched really a lot about this problem, but didn't find any single solution.
Some guys on forums reported that they solved problem by flashing a stock or custom rom and as there might be a problem with Kernel.
I can't flash anything on my device since I am on stock recovery and half rooted, I had LJ7 rooted stock on my device, and I took MD4 OTA, now, my phone is half rooted, when I install any application which requires root, I get message that 'Superuser permission denied'.
I can't even uninstall Superuser, because it is system app, I tried to re-root phone via Motochopper method but it doesn't work.
I flashed this phone to different carrier, so, I am afraid I will loose it if I take latest 4.3 OTA.
PLEASE HELP IF YOU HAVE ANY SOLUTION FOR THIS PROBLEM, I WANT MY PHONE TO GET CONNECTED TO PC ANYHOW.
I AM READY TO DO ANYTHING YOU SUGGEST TO RECOVER MY PHONE.
Click to expand...
Click to collapse
Did you uninstall drivers from Windows device manager before reinstalling drivers? I found that this sometimes helps.
joeyhdownsouth said:
Did you uninstall drivers from Windows device manager before reinstalling drivers? I found that this sometimes helps.
Click to expand...
Click to collapse
Yes my friend, I did that.
keval32 said:
Yes my friend, I did that.
Click to expand...
Click to collapse
Is Kies installed on computer? Which version of Windows?
joeyhdownsouth said:
Is Kies installed on computer? Which version of Windows?
Click to expand...
Click to collapse
No, Kies was not installed on my computer when this problem occurred, but I checked installing Kies but no luck so far, and I am on Windows Ultimate x64.

Question Can't do anything with a device, looking for a help!

So I've got into a big trouble... I wanted to manually update my Pixel 6 Pro to the latest version using an official OTA (since the update wasn't available yet for my country and I wanted to stay up-to-date). It was all fine until it said 74 % done... and the power in my house has completely turned off... The device hasn't given me any error and rebooted, hower it got stuck on a Google logo. I rebooted to the recovery mode how it was suggested and did a clean factory reset, then rebooted again... and nothing changed, only the logo background has changed (white vs black). The BIGGEST problem is, the device OEM is NOT unlocked I tried entering the fastboot mode and flashing the device with a recovery image but it obviously didn't work as it required OEM to be unlocked... I am in a big depression now, somehow I fear that it's not fixable... But if some awesome soul could suggest a way to try out, that would be great! Thanks in advance.
I would try the android flash tool and flash the whole full ROM onto the phone. Expect to lose your data though.
mkhcb said:
I would try the android flash tool and flash the whole full ROM onto the phone. Expect to lose your data though.
Click to expand...
Click to collapse
Doesn't your phone have to be unlocked to use the flash tool?
The data is all backed up so it's not a problem to lose it. The problem is actually making the phone to boot past the logo... I will try that Android Flash Tool but I fear that the phone should be unlocked first
Try this tool: https://pixelrepair.withgoogle.com/carrier_selection
Not sure if its any different to the android flash tool.
As expected, Android Flash Tool requires you to to have the device unlocked. At this point I am out of ideas and is truly disappointed. The tool mentioned above probably works the same way.
Maybe try sideloading OTA again. Are you able to do that?
mclarence said:
Try this tool: https://pixelrepair.withgoogle.com/carrier_selection
Not sure if its any different to the android flash tool.
Click to expand...
Click to collapse
McNaccken said:
As expected, Android Flash Tool requires you to to have the device unlocked. At this point I am out of ideas and is truly disappointed. The tool mentioned above probably works the same way.
Click to expand...
Click to collapse
Unfortunately, someone else in another thread reported that the Pixel Repair site (not the Android Flash Tool) hasn't been updated for the P6P.
McNaccken said:
So I've got into a big trouble... I wanted to manually update my Pixel 6 Pro to the latest version using an official OTA (since the update wasn't available yet for my country and I wanted to stay up-to-date). It was all fine until it said 74 % done... and the power in my house has completely turned off... The device hasn't given me any error and rebooted, hower it got stuck on a Google logo. I rebooted to the recovery mode how it was suggested and did a clean factory reset, then rebooted again... and nothing changed, only the logo background has changed (white vs black). The BIGGEST problem is, the device OEM is NOT unlocked I tried entering the fastboot mode and flashing the device with a recovery image but it obviously didn't work as it required OEM to be unlocked... I am in a big depression now, somehow I fear that it's not fixable... But if some awesome soul could suggest a way to try out, that would be great! Thanks in advance.
Click to expand...
Click to collapse
If you can still get into recovery mode, maybe try sideloading the OTA again?
EDIT: Ninja'd by @znel52
Lughnasadh said:
If you can still get into recovery mode, maybe try sideloading the OTA again?
EDIT: Ninja'd by @znel52
Click to expand...
Click to collapse
Yeah I'm afraid since he did a factory reset debugging got disabled. Worth a shot though.
znel52 said:
Yeah I'm afraid since he did a factory reset debugging got disabled. Worth a shot though.
Click to expand...
Click to collapse
Oh crap, didn't think about that.
I know not everyone has access to a laptop but if you do always use that over a desktop. In the event of something like this you will have the battery power to carry you through.
I'm sorry this happened to you. The only option may be to send it to Google for repairs.
Sorry for your phone. I experienced this on a nexus 6 that didn't have USB debugging or OEM unlock enabled. I tried sideload, put the update package on the phone storage, try to update with Android recovery. Nothing worked. Stuff happens with phones. I hope you can get a new phone.
God bless.
Sorry to hear this. It seems that I need to open USB debugging option just in case for my Pixel 6, which finally arrived across the ocean after a month.
McNaccken said:
So I've got into a big trouble... I wanted to manually update my Pixel 6 Pro to the latest version using an official OTA (since the update wasn't available yet for my country and I wanted to stay up-to-date). It was all fine until it said 74 % done... and the power in my house has completely turned off... The device hasn't given me any error and rebooted, hower it got stuck on a Google logo. I rebooted to the recovery mode how it was suggested and did a clean factory reset, then rebooted again... and nothing changed, only the logo background has changed (white vs black). The BIGGEST problem is, the device OEM is NOT unlocked I tried entering the fastboot mode and flashing the device with a recovery image but it obviously didn't work as it required OEM to be unlocked... I am in a big depression now, somehow I fear that it's not fixable... But if some awesome soul could suggest a way to try out, that would be great! Thanks in advance.
Click to expand...
Click to collapse
Since the Repairtool has not been updated for your needs and considering that your device is not unlocked, your only option is to contact Google (/your seller). Maybe they can offer you an updated version of the tool (unlikely) or replace your device.
You just described, btw, my horror scenario when updating the BIOS of my PC. The lights going out, when doing a firmware update o.o
Oh my. I'm so sorry for you to have experienced that.
Ok, so I did a CMOS reset on my main PC, since it also failed to load after the lost power accident. Loaded my PC then just fine and tried connecting the phone again. Got to recovery mode and tried "adb devices" command... and it listed my Pixel device !! I tried the "adb sideload" command but it's stuck at 5% for at least 20-30 mins. The phone's last message is "Verifying update package". Not sure if it's a good sign, but afaik if USB debugging is off etc, you can not use adb commands. What would you guys suggest, try waiting for another 30 mins or unplug the phone, restart PC and try again? I am using USB-A to USB-C cable btw, maybe I could use USB-C to USB-C.
McNaccken said:
Ok, so I did a CMOS reset on my main PC, since it also failed to load after the lost power accident. Loaded my PC then just fine and tried connecting the phone again. Got to recovery mode and tried "adb devices" command... and it listed my Pixel device !! I tried the "adb sideload" command but it's stuck at 5% for at least 20-30 mins. The phone's last message is "Verifying update package". Not sure if it's a good sign, but afaik if USB debugging is off etc, you can not use adb commands. What would you guys suggest, try waiting for another 30 mins or unplug the phone, restart PC and try again? I am using USB-A to USB-C cable btw, maybe I could use USB-C to USB-C.
Click to expand...
Click to collapse
My apologies for asking the obvious - did you select "adb sideload" in the recovery menu ? At least I was blind enough to oversee that I need to select this option first
Can you boot into fastboot from the recovery ? If yes you could also try installing a factory image instead of the update package.... I read you cannot because your device is locked, but you can unlock in fastboot (you can always relock later).... only downside is that this will clear all data on the phone for sure....
McNaccken said:
So I've got into a big trouble... I wanted to manually update my Pixel 6 Pro to the latest version using an official OTA (since the update wasn't available yet for my country and I wanted to stay up-to-date). It was all fine until it said 74 % done... and the power in my house has completely turned off... The device hasn't given me any error and rebooted, hower it got stuck on a Google logo. I rebooted to the recovery mode how it was suggested and did a clean factory reset, then rebooted again... and nothing changed, only the logo background has changed (white vs black). The BIGGEST problem is, the device OEM is NOT unlocked I tried entering the fastboot mode and flashing the device with a recovery image but it obviously didn't work as it required OEM to be unlocked... I am in a big depression now, somehow I fear that it's not fixable... But if some awesome soul could suggest a way to try out, that would be great! Thanks in advance.
Click to expand...
Click to collapse
I had a similar issue with applying ota updates and have seen quite a few reports of users having trouble. Not sure what the deal is, but for some reason this phone seems super finicky with updates. Are you still in the return window? You may want to reach out to Google support or one of their "authorized repair shops".
For me, I ran the flash all bat, rebooted, got a message saying my device can't be trusted. So I rebooted, wiped data, rebooted again and got the same thing. So I rebooted, ran the flash all bat file again, rebooted phone, and screen went black and it never powered on again. Suspect circuit board may have fried some how. Anyways, long story short, contacted Google and had a replacement sent out with minimal hassle.
McNaccken said:
Ok, so I did a CMOS reset on my main PC, since it also failed to load after the lost power accident. Loaded my PC then just fine and tried connecting the phone again. Got to recovery mode and tried "adb devices" command... and it listed my Pixel device !! I tried the "adb sideload" command but it's stuck at 5% for at least 20-30 mins. The phone's last message is "Verifying update package". Not sure if it's a good sign, but afaik if USB debugging is off etc, you can not use adb commands. What would you guys suggest, try waiting for another 30 mins or unplug the phone, restart PC and try again? I am using USB-A to USB-C cable btw, maybe I could use USB-C to USB-C.
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so you can get through this... you'll be fine. pick adb sideload and it will say waiting, then run the command.
you can also change slots at the bootloader menu or try running the unlock oem command to see if it will allow you to unlock..... not sure if you can change slots without unlocking bootloader. try different USB ports on your computer (and restart your computer just in case) along with using the latest platform tools (adb/fastboot) and USB driver directly from Google (not third party apps or websites.
download the OTA zip again (and just open and close it quickly to verify it isn't corrupt).. and also make sure you have 5-10GB of space free on your computer.
usually the boot slot is changed whenever an OTA is flashed. it will tell you what slot you're in at the bootloader menu (where it says fastboot and device state locked).
can you try holding power button (when it's not plugged in) and as soon as you see then Google logo, hold volume down. that will get you to safe mode. and as quickly as you can, enable "OEM Unlocking" - which will allow you to flash a full factory image.
sorry for this comment being all over the place. if you need help, just reply, and I'll be more methodical next time
s3axel said:
I read you cannot because your device is locked, but you can unlock in fastboot (you can always relock later).... only downside is that this will clear all data on the phone for sure....
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I don't think the problem is that his bootloader is locked - it's unlocked, however, they factory reset the device which likely caused USB Debugging to be turned off, as it defaults to after a factory reset.
I'm so glad years ago I swore to use Uninterruptible Power Supplies (UPS) for all the PCs I build for myself or my wife.

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