Develop Bugs

Touch Pro2 won't charge HELP!!!

I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.

soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
Click to expand...
Click to collapse
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?

sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
Click to expand...
Click to collapse
Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.

Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close

Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
Click to expand...
Click to collapse
Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.

Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.

Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."

Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?

worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
Click to expand...
Click to collapse
Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside

Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.

Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge

have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.

yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port

I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...

soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
Click to expand...
Click to collapse
Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger

I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.

Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.

I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?

OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
Click to expand...
Click to collapse
It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.

USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (

[Q] OK so what the hell? (charging issues) Question.

My new Nexus and it's charger have had a falling out:
My charger won't charge my phone, but charges other people's phones. And other people's chargers charge my phone!!?
What's really weird is that my charger charges my phone when it's switched off but I've done a data wipe and it still won't work once the phone is powered on, so my question is:
What the motherf*ck?
Anyone seen this before?
I rooted, clockworked and installed paul obrien's customised ROM with the volume fix and extra menu and search buttons. And my phone was fine. I've got other chargers knocking around, although they're not the same. Should I be worried?

b b b bump?
Sent from my Galaxy Nexus using Tapatalk

djcr33p said:
b b b bump?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Please dont bump threads especially after such a short time its considered spam and can end up with the thread being closed.
What charger are you using to try and charge your Nexus? Mains or usb? I only got a usb cable in my box and they are pretty much just standard micro usb cables. You should also be able to use any 5V mains to usb converter which you plug the usb cable into to charge your device so as long as you can find some combination that works then I wouldnt worry too much about it.
However if you are concerned then send the phone back for a replacement while you are able to.
Mark.

You'd think the first place you'd go to would be Google or Samsung. Why wouldn't you give them a call first?

I have found that some of the lower power (1 amp or less) chargers are having trouble with the larger phones with bigger batteries. Interestingly, my old SGS2 desktop cradle/charger wouldn't charge the SGN (which fits into the charger - sticks out a bit but the phone sits on the mini-USB fine) with the charger that came with the desktop cradle. I replaced it with the higher powered (10W?) usb charger that came with my ipad2 and, lo & behold, the phone will charge.
Not sure if this helps or not but I've discovered that not all chargers are created equal.

Yea, some of the higher powered phones/tablets won't charge over the lower power chargers... hence why tablets won't charge over a PC-USB connection.
Sounds like the charger is faulty... unless nothing charges the phone.

hotleadsingerguy said:
You'd think the first place you'd go to would be Google or Samsung. Why wouldn't you give them a call first?
Click to expand...
Click to collapse
Thanks for that stellar advice, and if the issue hadn't followed rooting and rom-ing my phone and hence invalidating my warranty, and not occurring prior to the fact, then maybe I would've. And just for the record, have you ever called Google regarding an issue with your phone?
EZ

mskip said:
Please dont bump threads especially after such a short time its considered spam and can end up with the thread being closed.
What charger are you using to try and charge your Nexus? Mains or usb? I only got a usb cable in my box and they are pretty much just standard micro usb cables. You should also be able to use any 5V mains to usb converter which you plug the usb cable into to charge your device so as long as you can find some combination that works then I wouldnt worry too much about it.
However if you are concerned then send the phone back for a replacement while you are able to.
Mark.
Click to expand...
Click to collapse
Sorry, if I wasn't clear (and for spamming the forum?) but I got a UK SGN via phones4u on o2 and I received in the box a USB cable and an AC wall charger with a USB socket on it.
I don't think you guys are getting how weird this is:
If I connect my Nexus to a PC with the USB cable that came with it, it doesn't charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will charge from the supplied kit only when it is powered off, hence a software issue and not a hardware issue which is why I didn't call Samsung.
I've done a factory reset, I've restored to backups made prior to the issue occurring. I haven't admittedly done the full unroot and stock restore as yet and would rather not. I just wondered if anyone else here had experienced weirdness with the supplied charger?
Many thanks guys, sorry for the sarcasm earlier, it's just that I'm not lazy, I read and read up on things before posting questions. And I've posted very few questions on XDA since I registered here after buying my Milestone. I'm only posting in the general discussion thread so didn't think it'd be a big deal if I bumped this. The reason I did is I only have a limited time before I no longer qualify for a hardware replacement from the supplier if I claim it faulty. (which I kinda don't think it is)
EZ

djcr33p said:
Sorry, if I wasn't clear (and for spamming the forum?) but I got a UK SGN via phones4u on o2 and I received in the box a USB cable and an AC wall charger with a USB socket on it.
I don't think you guys are getting how weird this is:
If I connect my Nexus to a PC with the USB cable that came with it, it doesn't charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will charge from the supplied kit only when it is powered off, hence a software issue and not a hardware issue which is why I didn't call Samsung.
I've done a factory reset, I've restored to backups made prior to the issue occurring. I haven't admittedly done the full unroot and stock restore as yet and would rather not. I just wondered if anyone else here had experienced weirdness with the supplied charger?
Many thanks guys, sorry for the sarcasm earlier, it's just that I'm not lazy, I read and read up on things before posting questions. And I've posted very few questions on XDA since I registered here after buying my Milestone. I'm only posting in the general discussion thread so didn't think it'd be a big deal if I bumped this. The reason I did is I only have a limited time before I no longer qualify for a hardware replacement from the supplier if I claim it faulty. (which I kinda don't think it is)
EZ
Click to expand...
Click to collapse
Bumping this thread since I'm having almost the exact same problem and found this thread after searching. How did you solve it?
My situation is like this:
If I connect my Nexus to a PC with the USB cable that came with it, it does charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will not charge from the supplied kit when it is powered off.
Feels very wierd, the other two chargers I have tried were a 700mA ZTE Blade charger and a 2A Asus Transformer charger, both are charging my Nexus perfectly fine.

Phone doesn't know it's plugged in.

When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.

Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?

Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?

convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.

=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.

My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.

convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)

=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!

dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!

Type C compliant CABLES

We all know the 10 sadly uses Qualcomm quick charge. Would a USB c complaint 10ft cable bother the phone as long as it's the stock charger? https://www.amazon.com/gp/aw/d/B016ZYUEVE/ref=yo_ii_img?ie=UTF8&psc=1
Whenever its charging the charging block whines like bloody murder sometimes. Just wanted to make sure it wasn't damaging the charger or the phone.
Edit: buzzes with stock cable too, just not as loud.

I don't see why that cable wouldn't work it's got the resistor so it can't pull way too much from the charging end.
use these sites to check for compliancy:
https://usbccompliant.com/
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0

Eagle1337 said:
I don't see why that cable wouldn't work it's got the resistor so it can't pull way too much from the charging end.
use these sites to check for compliancy:
https://usbccompliant.com/
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0
Click to expand...
Click to collapse
Yeah it was on the list, that's why i got it. Should I be worried the charger buzzes like that? Because it does it with the stock cable too, just takes a few mins. If everyone else's charger buzzes like that too, then fine, but otherwise...

polaric said:
Yeah it was on the list, that's why i got it. Should I be worried the charger buzzes like that? Because it does it with the stock cable too, just takes a few mins. If everyone else's charger buzzes like that too, then fine, but otherwise...
Click to expand...
Click to collapse
Doesn't buzz with mine. I have tons of chargers but none of them buzzed on me. I recommend you get that exchanged.

I have some F-Color cables 2m/6' that I use with the Quickcharger... haven't had an issue. Apparently Amazon will only sell cable that stringently meet the USB Type C standard, so buy from them if you're not sure.

polaric said:
We all know the 10 sadly uses Qualcomm quick charge. Would a USB c complaint 10ft cable bother the phone as long as it's the stock charger? https://www.amazon.com/gp/aw/d/B016ZYUEVE/ref=yo_ii_img?ie=UTF8&psc=1
Whenever its charging the charging block whines like bloody murder sometimes. Just wanted to make sure it wasn't damaging the charger or the phone.
Edit: buzzes with stock cable too, just not as loud.
Click to expand...
Click to collapse
Would this cable be sufficient? I need a second cable to carry around with me and I really don't want to pay HTC $20 for another one. I just want to make sure I don't damage anything before I buy it.

S9 Moisture Detected in Charger Port message, port is dry and clean, never been wet.

SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.

jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.

Have you checked with your wife?

jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
Have you tried to reboot the phone? I'm not kidding.
Let me know

DeadlySin9 said:
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Click to expand...
Click to collapse
All the time. It has a popup with sound when you plug it in. The rest of the time, it's just a notification in the tray.
spampa said:
Have you tried to reboot the phone? I'm not kidding.
Let me know
Click to expand...
Click to collapse
Yeah, tried rebooting, wiped cache, power down all the way, multiple times. Tried plugging the cable in while booting. It looks to be charging while plugged in and powered down.
So, the message went away, and it would charge with 2 different chargers, normal speed, not fast charge. Would not work with a charger I have here at home. None are Samsung chargers, but all are QC 3.0, which will report as fast charging on the phone. Then today it charged fast in the truck, and the one at home works, but only slow speed.
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!

jporter12 said:
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
Click to expand...
Click to collapse
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.

spampa said:
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
Click to expand...
Click to collapse
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.

jporter12 said:
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
Click to expand...
Click to collapse
Thumbs up!

So, I've had this problem with my new Galaxy s9 as well. Here's the specifics - this only happens IF the phone dies from running out of power. If I let the battery drain on accident, I plug in the device...new cord/charger, original cord/charger, doesn't matter...and it shows the charging symbol for just a second, and then warning there's moisture in the charging port. There's not... If I set the phone on top of a wireless charging pad for a few mins, it charges just fine.
All I have to do is get 3 - 4 % so I can power on the device and get to the home screen. If I can get to the home screen, I can plug the phone in with the cord/charger and no problems.
I just did a warranty replacement because this problem is real annoying. I don't let the phone run out of power often, but sometimes when I'm traveling for work or camping with scouts, it happens. So, before I sent my old phone back for the warranty swap, I let the new phone run out of power and then tried to plug it in. Same error!!

If anyone has this problem follow this trick. "connect the charger half to the charging port." that is it. works fine to me..