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Hi, recently my touch pro 2 doesn't want to boot. It happened when I was using my phone on the net and the phone just ran out of battery.
Then it turned off. Afterwards I hooked it up on the PC usb charger. So i was awaiting for the phone to charge but then it just decides to 'turn on' unexpectedly - it will show the boot screen and then the windows mobile - then it just blanks and turns off.
I HAVEN'T done any of the following: hard reset or go to booting.
Is there anyway you guys can help me on what step I should do! please! thanks
* P.S
I Have no NOT rommed my phone at all. Just the normal touch pro that came with the phone.
have you tried charging your batterie the normal way instead of true usb? Maybe that wil help.
If that doesn't work and if you are sure that the batterie has sufficiend power try to hard reset.
I have this exact same problem...I'll lay out how I've tried (and failed) to fix it for anyone who knows what they're doing to look at.
I have tried both hard resetting and soft resetting, when hard resetting it does not have enough time to complete before turning off again. Soft resetting just continues the process.
Trying the whole convoluted 'disable usb connections in activesync, then use a usb port sniffer' method also doesn't work, because the phone doesn't stay on long enough.
When plugged into both the computer and wall it has the orange charging light on, but other than turning on uptil the vodafone screen and vibrating a bit, pressing any button does nothing.
Thanks in advance even if no one can help - it'll help me kill time till I can be bothered to go all the way to the vodafone shop!
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
joker, if it started the hard reset process and then restarted before the hard reset was complete, you might need to either redo the hard reset process or go it into bootloader mode and re-flash your rom.
fone_fanatic said:
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
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This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Thank you so much guys - it works, and now I feel like a right idiot haha. Well thanks, I'll learn to charge it by mains from now on .
Star-Lite said:
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
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Click to collapse
Depends, but certainly regardless USB provides less current than the supplied charger does.
I have multiple laptops, a few of my own at home, several here at work of various makes and models, and it depends.. One in particular seems to provide as much current over USB as the AC charger as the phone charges as fast as I'd expect it to there, others as you say barely charge the phone at all unless it's idle and off. Most of these laptops however do charge the phone, just slowly.
I've tried and installed a few ROM's from this website and since today I can't seem to charge my HTC when the battery is running low.
Whenever i put it on Charge on the cable it won't show the charging icon on my phone and it doens't gain any energy.
This is what happens:
When i plug my phone to adapter the "ring" on the HTC touch diamond glows 3(!) times which means it charges it for aslong the ring glows (3 times). But after 3 glows it doens't glow anymore and which means it stops charging.
Also when the device is OFF and it stops charging after 3 times the ring glows (about 10 secs?) i can press the ON button and it charges it again for 10 seconds. The funny thing is that it also re-starts itself automatically every like .. 1-2 minutes and shuts off again.
Does anyone know why this happens? Please help
Thanks
have you tried replacing the cable, cradle or even the adapter? Check their contacts or pins carefully! Maybe you got dust particles in there.
Oh, does it get charged upon connection to your computer? Are you using the same cable?
kimo_ig said:
have you tried replacing the cable, cradle or even the adapter? Check their contacts or pins carefully! Maybe you got dust particles in there.
Oh, does it get charged upon connection to your computer? Are you using the same cable?
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No it doensn't get charged when i connect it to the computer. And yes i tried several other cables and connected them to computer and adapter but still not charging.
I really don't know what to do
hey buddy if u r using htc diamond i m sure after changing the rom u wouldnt b able to charge from pc bcoz some cooks use a tweak which disables charging through pc...do one thing download advanced config 3.3 or 3.2 then go to power management u can find a option to enable or disable charging from pc....
harshang2007 said:
hey buddy if u r using htc diamond i m sure after changing the rom u wouldnt b able to charge from pc bcoz some cooks use a tweak which disables charging through pc...do one thing download advanced config 3.3 or 3.2 then go to power management u can find a option to enable or disable charging from pc....
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I can't get my phone ON because the battery is out and i can't charge it because it won't let me.
What do i do?
YamaIB said:
I can't get my phone ON because the battery is out and i can't charge it because it won't let me.
What do i do?
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When the phone is turned off put it in charge then turn on your phone,go to backlight options and there should be "When device is turned on,do not charge the battery when connected to the PC" untick this then re try
HELICOPTER88 said:
When the phone is turned off put it in charge then turn on your phone,go to backlight options and there should be "When device is turned on,do not charge the battery when connected to the PC" untick this then re try
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Click to collapse
Yep i done that, but my phone can't get charge from anywhere. Not from USB to PC and nor from just putting it in the adapter.
I'll tell what happens:
When i plug my phone to adapter the "ring" on the HTC touch diamond glows 3(!) times which means it charges it for aslong the ring glows (3 times). But after 3 glows it doens't glow anymore and which means it stops charging.
Also when the device is OFF and it stops charging after 3 times the ring glows (about 10 secs?) i can press the ON button and it charges it again for 10 seconds. The funny thing is that it also re-starts itself automatically every like .. 1-2 minutes and shuts off again.
It's a weird problem and I'm really stuck with this and don't know what to do. I'd prefer not paying 30$ to buy another battery if that's the problem. If anyone else has advice then PLEASE give them.
YamaIB said:
Yep i done that, but my phone can't get charge from anywhere. Not from USB to PC and nor from just putting it in the adapter.
I'll tell what happens:
When i plug my phone to adapter the "ring" on the HTC touch diamond glows 3(!) times which means it charges it for aslong the ring glows (3 times). But after 3 glows it doens't glow anymore and which means it stops charging.
Also when the device is OFF and it stops charging after 3 times the ring glows (about 10 secs?) i can press the ON button and it charges it again for 10 seconds. The funny thing is that it also re-starts itself automatically every like .. 1-2 minutes and shuts off again.
It's a weird problem and I'm really stuck with this and don't know what to do. I'd prefer not paying 30$ to buy another battery if that's the problem. If anyone else has advice then PLEASE give them.
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Click to collapse
Maybe is the cable...a normal mini-usb cable is good..and i think you could buy one of them at a cheap price
Sent from my MSM using XDA App
HELICOPTER88 said:
Maybe is the cable...a normal mini-usb cable is good..and i think you could buy one of them at a cheap price
Sent from my MSM using XDA App
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I've used short, long, medium cables, and I've also used different sort of adapters but nothing seems to work.
The only thing that COULD be it is either something wrong in the ROM or the battery.
First time i heard of this.
1) It wont charge from the adapter or the pc via usb
2) The charging led shows action for a short time then stops
When the phone is OFF it should charge regardless of what modifications have been done to the operating system since the OS is not active.
Have the phone inspected especially the mini usb port, i think its not just the battery.
It could be either the mini usb port or the battery or the charging circuit in the phone needs a part to be changed.
It looks like a hardware problem.
On the flipside, wherever you get the phone inspected bring the battery with you and see if it will charge on their universal chargers.
Most cellphone techinicians have a universal charger which will charge any battery even without the cellphone it was designed for.
See if it will fully charge and then insert it into the phone.
Now if the battery did charge fully and the phone doesnt have a hardware problem, then you can conclude that its the rom.
Go back to standard official rom from HTC and observe if its behaving normally.
But im betting there is a hardware problem.
Me either...
Sometimes i get the same problem, but i keep on trying to charge, acn then it do!!! you have to be persistent.... leave the phone pluged int AC over the night... try to remove the battery while charging... one time, it will start charging... THAT IS what happens to me... (after upgrading rom and spl)
Same Problem With my Orbit 2
I am having the same problem. Now my battery can be charged just with the universal portable charger. I take out my battery from Handset and plug it into Universal Charger. Actually my problem started after the uninstalling the Android Nand.
After that I tried different roms but problem is still there.
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
When I had my sensation I had this every now and then. I had to remove the battery to get it to work.. Nice to know that there appears to be something I can do to sort this out if I get this now
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
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Click to collapse
It was mentioned that the flashing red (or orange?) meant that the temp was too high.
Just let it cool down, and it will come back.
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
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Click to collapse
Same situation when I had my sensation
Sent from my HTC One X using xda premium
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
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Click to collapse
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
bagofcrap24 said:
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Ah, I have had that once while playing games and having my HOX on charge
Sent from my HTC One X using xda premium
Someone has also posted
flashing orange - low battery
flashing red - very low battery
It could well be the battery level is considered too low to operate. So to protect the circuit and the battery, the device is not allowed to turn on until it is sufficiently charged.
This is currently (no pun intended) happening to my one x, left it plugged into my pc via the htc usb and got flashing red light after a couple of minutes, after a couple of minutes more it stopped flashing and became a solid red light (a sign it is charging from v low battery from m experience) pressed the power button and voilà its come back on. I can't believe htc would let the device get to such a critical state of battery before powering down, can anyone enlighten me as to why it would do this?
(thinking about it i was showcasing the handset to my apple touting buddy and had 3 pretty heavy apps running, it was a couple of hours after i noticed it had killed itself so i'm guessing they were still draining away the power from the background??)
I'm having the same problem. My phone was off when i got home and it wouldn't turn on (I assume the battery was dead). When I put it on the wall charger the red the red light didn't turn on and my phone wouldn't boot. I tried several chargers and cables and also tried to connect it to my pc. After leaving the phone for a few hours (unplugged) i tried to connect it to my pc again and i got the blinking red light. A few minutes later I decided to plug it into the wall and the red light turned on and now it is working normally.
anyone got an idea why it didn't charge at first?
agree chaging cable fixed my flashing red light problem
Poor quality charging/data cable
A poor quality charging/data cable will also impact the ability to charge the HOX in your car. I have two cars, in one I was using an old Blackberry cable and Griffin charge adapter (1amp output) to charge the phone whilst using Car Dock and navigation software. After trial and error I got the screen brightness correct and the phone charged satisfactorily. I say satisfactorily because I still think any electronic device which is connected to an external power supply of sufficient electrical current should operate and charge at full spec. In my other car (1996 Land Rover Discovery) I was using a cheap ebay charging/data cable. Using the same apps and screen brightness the HOX would lose all charge over about a two hour period. With the same Blackberry cable used in my other car, no problem. Hence the cheap ebay cables are now in the bin.
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
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Click to collapse
Many thanks to you good sir!!!
NorthS said:
Hence the cheap ebay cables are now in the bin.
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Click to collapse
The HTC-cable isn't that good too. I use a Nokia-charger to charge my HOX. Charging is much quicker. Maybe the HTC--charger (and cable) was crappy but i never touch them, i use the Nokia charger and dito USB cable.
Thank you!
blast3rr said:
today i had my one x happily connected to my pc, just transferring some files over by usb. Then when i wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once i disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what i tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now i did get some new micro usb cables from ebay. Very cheap ones. Now i think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once i wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original htc cable again, it still showed the red flashing light. Exact same behavior. Until i (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through pc.
If you find yourself in the same situation with bad usb leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. or your ass, if you rooted it before it stopped charging.
Click to expand...
Click to collapse
thank you! Thank you! That cheap usb was totally the problem!
Small update.
This problem just happened to me. 1 cord gave me flashing red while plugged into the wall and pc. I switched to my other cable and its charging and functioning normally. Cord was the problem.
I had a similar issue with my one x.
It discharged completely, then when I went to charge it I just got the red blinking light for ages. I left it charging overnight thinking the battery was so low it needed a while to charge enough to be able to switch on.
But in the morning it was still flashing and the phone was very hot, so I thought the battery was blown.
So I came on here and saw a suggestion about holding the power button and the volume down button. It went to the boot menu and said there was not enough power for a factory reset or something, so I selected recovery. I then got a warning icon and the phone switched off again, but this time with a solid red light. A
After a while I was able to turn it back on again.
Hope this helps.
Wellllll
I have the HTC One VX. I know this isn't in the same topic, but since I found the thing that helped/worked here, I thought I should share my experience. So I bought my new phone on Sunday, so it is roughly 5 days old...not even a full week. I charged the phone before I went to bed to roughly 80%. I made sure all apps and what not were turned off and pressed the lock button. I woke up in the morning and checked my phone to see what time it was. Had 78% battery left. I left it on my dresser for roughly 2 hours and when I got back from class, I grabbed my phone to check if I had any messages.
The phone didn't turn on and I didn't even get the flashing orange/red light. So I tried charging it and nothing. I changed wires and nothing. I frantically searched the internet and stumbled upon this forum/thread. I tapped the power button at least 15 times consecutively and the phone barely flashed orange. I tried to plug it in again and rapidly pressed the power button 10 more times and the screen finally turned on. It started charging and I checked the battery life. Somehow, in 2 hours my phone drained itself of 78% battery life when it was on the lock screen (its also set to lock after 15 seconds of inactivity) to the point where it couldn't even turn on.
The phone/battery was not even warm/hot or w/e. It had not touched any water. No idea what caused the immense power drain, but glad it is working. Thank you so much for this help
woops, wrong thread
It happens to me allso in this morning, in my opinion is like this: The phone is turning off when basicly you have a little bit batt (lets say something around 5% max) and its turning off to protect data and is showing to you batt empty. Then it cames a user with a charger connected to a power supply (house charger,car charger or directly to pc's usb). You must use a good usb to micro-usb charger (the original ones are't good usb cables) try to use a Nokia usb to micro-usb cable, This was the first problem most usualy. The second one is to pay a HUGE attention to UC, don't uc'it so much because then the charger board will not charge your batt so well. Keep yours HOX safe and anjoy it. Have a nice day boys and girls.
I have an HTC One M8 AT&T unlocked, rooted, ARHD 34 installed.
The other day I used the phone until about 9 AM and when I pulled it out of my pocket the very next time there was no response. I tried Volume Up + Power, Volume Down + Power, and Volume UP +Volume Down + Power no response. Tried all three again with power cord attached and still nothing. finally after about the 20th try with power attached I got a charge light to light for about a full second but then it goes off immediately. This now happens every time I plug it in. sometimes it's a full second of the charge light others it just flashes on then off immediately.
I need some help, because I am not sure what is happening and I don't want to just tear it apart and throw parts at it. I am thinking the battery took a crap on me but I need someone else to confirm my suspicions.
tsamrein said:
I have an HTC One M8 AT&T unlocked, rooted, ARHD 34 installed.
The other day I used the phone until about 9 AM and when I pulled it out of my pocket the very next time there was no response. I tried Volume Up + Power, Volume Down + Power, and Volume UP +Volume Down + Power no response. Tried all three again with power cord attached and still nothing. finally after about the 20th try with power attached I got a charge light to light for about a full second but then it goes off immediately. This now happens every time I plug it in. sometimes it's a full second of the charge light others it just flashes on then off immediately.
I need some help, because I am not sure what is happening and I don't want to just tear it apart and throw parts at it. I am thinking the battery took a crap on me but I need someone else to confirm my suspicions.
Click to expand...
Click to collapse
Have you tried using a different charger? You can also check if there is a damage on you charging port.
Try using your charger to a different phone and if it works then there is a problem with your charging port. You may want try plugging in the charger to your M8 and try to move the cable near the port. If it works, then you must charge your phone in a specific position. The best thing to do is call HTC to process RMA.
Today, when i was charging my phone when it was around 20%, it didnt charge well and gave a message that the phone was draining more than it was charging. I shut my phone at let it charge, but the orange light started to blink on and off so it wasnt charging right. I tried different plugs and chargers but same deal.
Now the light doesnt come on at all, so im assuming all the battery is dead. I checked online a bit for solutions like pressing the power button and up/down button for a while, doing so under a light, leaving it charging for a while, trying to charge with my laptop usb. But nothing seems to be working.
When I try the power and up/down combo and then charge it, the light comes back for a few seconds but then vanishes. I dont know if this means anything, but in any case, I cant get my phone on so i need help. Is there anything I havent tried?
Sounds like a hardware problem, but I'm no expert. I'd take it to a repair place.
Shiverfire said:
Today, when i was charging my phone when it was around 20%, it didnt charge well and gave a message that the phone was draining more than it was charging. I shut my phone at let it charge, but the orange light started to blink on and off so it wasnt charging right. I tried different plugs and chargers but same deal.
Now the light doesnt come on at all, so im assuming all the battery is dead. I checked online a bit for solutions like pressing the power button and up/down button for a while, doing so under a light, leaving it charging for a while, trying to charge with my laptop usb. But nothing seems to be working.
When I try the power and up/down combo and then charge it, the light comes back for a few seconds but then vanishes. I dont know if this means anything, but in any case, I cant get my phone on so i need help. Is there anything I havent tried?
Click to expand...
Click to collapse
I had a similar issue months back with my m8. The micro usb port contacts had weakened and I had to put pressure on top of the area where the cable connects to the phone just to get it to charge. I was still under warranty, so I ended up taking mine back to ATT and getting it replaced for free, with them calling it a defect.
Try putting pressure on different parts of the cable when you charge it, and use a program like gsam battery monitor, to make sure it's drawing power. This will only be a temporary fix, though.