Bootloop vs charger! - Nexus 5X Q&A, Help & Troubleshooting

Hi all! Seeing a lot of people with 5x reporting bootloop issues on reddit and xda. I think charger might be a culprit. I bought my phone in august (mfg in june 2016) and noticed the touchscreen though still functional, but behaving weirdly when charging (when touching the screen, it seems like the content is moving up and down rapidly less than 1mm). So I stopped using stock charger, currently using usb to charge (usb type-c female to type-a female was luckily present in the phone box), and will buy Anker charger soon. One person also posted video on youtube explaining charger issues here https://www.reddit.com/r/Android/co...gers_some_nexus_5x6p/?st=iuwmmg2a&sh=ae2288f0 .
I think if charger is the culprit, then there might be a potential fix!! 5 years ago I bought xperia neo v, the charger had similar problem (though more intense). My phone's memory card was corrupted while using it when charging. Bought another and it got corrupted too. So I low level formatted those cards, one was fixed, another was not. And I stopped using that charger, never had the problem again.
It might be possible that 5x's emmc gets corrupted because of stock charger, causing bootloop. So I ask people with bootloops and out of warranty phones to try low level formatting the emmc (I don't know if that's possible, but xda always finds a way), and suggest those without bootloops to stop using stock charger.
Maybe this thread is stupid and the real issue is just what google told, but I just want to help. If there's anyone facing bootloop even after using third party charger, please report (that would mean stock charger is not the cause of bootloop).

Don't think that holds true about the stock charger. I had used non-stock chargers with my first 5X before it bootlooped. One Type-A to type-c cable with a Samsung wall charger for overnight charging and an Anker car charger daily.
Sent from my Nexus 5X using Tapatalk

EeZeEpEe said:
Don't think that holds true about the stock charger. I had used non-stock chargers with my first 5X before it bootlooped. One Type-A to type-c cable with a Samsung wall charger for overnight charging and an Anker car charger daily.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Okay so that means charger is not the culprit. Sorry I just wanted to help those with bootloops.

Related

Touch screen extremely unresponsive when charging

So when the unresponsive screen when grounded issue came about, I didn't really notice the problem much myself. However, recently, and I'm not sure when this started, the screen has become horribly unresponsive when charging any time! Doesn't matter if it's on desk, in my hand, stock charger, 3rd party charger, etc., if it's charging at all, the touch screen only accepts half or less of my inputs, making typing impossible. Is this due to the last software update? Anyone else experience this issue? I would exchange the phone, but not if it's not going to help anything.
this happens to me when i use my cheap ebay charger
The fps lifting kernels fix this.
+1 for symtoms seen when using a wonky charger/cable.
+1 due to cheap charger - anyone know why this happens? is the OEM usb cable different spec from the cheap ones?
Hate to beat a dead horse, but the same happens when I plug my phone into the charger I got from eBay. Kind of disappointing, considering that I would otherwise be able to charge two batteries at the same time.
I notice this issue with the stock charger.
I believe the issue was when its not grounded..
Being plugged in is just about the most grounded your phone can get.
That's not the problem.
Starting to do it to me also now.
Just to be clear, this happens to me with the STOCK charger.
r546 said:
Just to be clear, this happens to me with the STOCK charger.
Click to expand...
Click to collapse
I'm having the same issue. i just chocked it up to the new kernel.
one thing i did notice is it seems to be intermittent. Yesterday night, it worked fine. this morning(conveniently when my alarm went off) i could NOT get the dismiss thingy to slide down.
Anyone else experiencing this? I do think it got worse after last software update. Would be nice if the next one improved things.
I emailed support, they did not say anything about it being a known issue, and suggested a factory reset. If that doesn't help, they recommended using my warranty. Would like to hear from more people before going through with the reset.
It happens to me when charging via outlet. Charging via USB connected to computer does not produce the issue.
I think it has to do with grounding.
Same thing happens to me! I noticed it with my aftermarket wall charger.
Bringing this back up, happens to me with a Stock charger.
Is it really the kernel? :\
@Person who said charging is the most grounded, the stock charger is not grounded ( in AU anyway ) and therefore it is the LEAST grounded.
ive noticed this happening over the past month or so. i've got to admit i've only really noticed this when its plugged into a usb cord i got off ebay. relieving to think it might only be an issue with it being a cheap cable and not the phone but i'll verify tonight with the stock cable.
I've been plagued by this problem for weeks and just discovered that it only happens when charging. I use the stock charging cable and wall adapter. I'm very, very happy to know what the problem is. I'm going to start testing this at various locations.
EDIT: I've tried this on both the wall adapter at work and on my work computer's usb. Same problem, though it seems worse when plugged into the wall outlet.
The touchscreen is fine on my sprint brand car charger and on the usb charger on my laptop. However, it starts missing taps when I plug my usb cable into my usb car charger. I'm going to best buy tonight to buy a different charger and see if that helps.
Sent from my Virus Infected Evo using the XDA app.
I have these issues as well with the stock charger and cable regardless of which kernel I use.

Screen no responsive during charging

Hi Guys
When i connect the charger, the screen becomes substantially less responsive and jerky
has anyone faced this problem ? is it software or hardware so that I can get it replaced
Thanks
hi,
it seems i am encountering that also spefs below for my rom
RADLOUNI said:
Hi Guys
When i connect the charger, the screen becomes substantially less responsive and jerky
has anyone faced this problem ? is it software or hardware so that I can get it replaced
Thanks
Click to expand...
Click to collapse
Hi,
Iam from UAE also, Al Ain.
Where you bought and when?
Is it made in Taiwan or China?
Hey.. I guess that's your first charging.. phone will do well if you don't mess with your phone at the first charge and don't run any applications.. after few charges the phone tends to cool down gradually.. my phone yesterday boomed till 55C and I've encountered the same problem as you regarding screen.. But hold on for few days.. ( hopefully it'll come out good )
---------- Post added at 05:50 PM ---------- Previous post was at 05:49 PM ----------
and just noticed today my phone hit all time low 34C
I also has this problem, had my phone for two days and got the same error this morning when using it during charging.. there better be a fix for this asap or im returning this and going back to my galaxy nexus
skr_xd said:
Hi,
Iam from UAE also, Al Ain.
Where you bought and when?
Is it made in Taiwan or China?
Click to expand...
Click to collapse
Etisalat business centre
Taiwan
I have seen this many times with my old Sensation. It would do that if you plugged it into a power source with the wrong voltage or amps. I bought a travel charger with a USB plug on it and whenever I connected my Sensation it would go berserk, unresponsive to touch and screen flickering and jerking.
Sent from my HTC One X using xda premium
I don't think its necessarily HTC guys. My SGS has done it since day one as well.. its a nightmare browsing/texting when plugged in, it even once set an alarm by itself thinking I was touching the screen when it was just on my bedside table. And spammed my ex with the letter m and sent it to her on Whatsapp haha
Known to happen if you use a faulty or unofficial cheap charger. Tried using a different charger?
http://www.youtube.com/watch?v=DpDyMykRH9M&feature=youtube_gdata_player
Sent from my HTC One X using xda premium
I had the same issue with my Motorola Milestone (Droid). Actually the whole casing felt to be slightly statically charged when connected to the charger.
This might be solved by using a different adapter, but it could also be the general electric layout of the room/house, which can cause non-neutral charges on the "ground" side of the charger. Static charges seriously mess with a capacitive screen.
I don't have the problem with my One X in the Netherlands.
Well this is intresting as i have the same problem. i will need to try another charger as i have the same problem.
Well i have tried two HTC chargers, tried 3 diffrent wall sockets and 3 USB cables all show the same problem. Too me it looks like the screen is not grounded. Much like my HTC sensation which need a little bit of alaminuim film to ground correctly.
wnp_79 said:
Known to happen if you use a faulty or unofficial cheap charger. Tried using a different charger?
http://www.youtube.com/watch?v=DpDyMykRH9M&feature=youtube_gdata_player
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
i have noticed this on desire HD - same problem - with a unofficial cheap charger with USB port. switched back to official HTC charger from that point, all good.
so - mostly the charger is faulty or expects a different voltage level (110v Vs 240v thing)
Well i just tried the wifes blackberry charger, works fine. How come None of the offical chargers work.
Blackberry Charger
Input: 100~240v, 150mA 50-60Hz, 10-20va
Output: 5v 750mA
HTC chargers
Input: 100~240v, 200mA, 50-60hz
Output: 5v 1A
So it appears the HTC chargers output more voltage but surely this sort of thing would be wide spread.
Called HTC tech support they didn't have a clue so my case is being passed to their 2nd line team.
Confirm
DazzXP said:
Well i just tried the wifes blackberry charger, works fine. How come None of the offical chargers work.
Blackberry Charger
Input: 100~240v, 150mA 50-60Hz, 10-20va
Output: 5v 750mA
HTC chargers
Input: 100~240v, 200mA, 50-60hz
Output: 5v 1A
So it appears the HTC chargers output more voltage but surely this sort of thing would be wide spread.
Called HTC tech support they didn't have a clue so my case is being passed to their 2nd line team.
Click to expand...
Click to collapse
Same here, I am, facing this issue with the official htc charger. When using a blackberry charger this issue does not happen
i've had the same issue with other phones.. i fixed using a Nokia Charger with 1.250 mAh which is also superfast in charging the phone
First charge with mine last night and mine suddenly went laggy/unresponsive when I put it on charge. I also ran a quadrant and only got around 3600 when I'd normally get 4900?!
Wasn't sure if this was due to being on very low battery though (despite being on charge)?
I guess the charger mess upp the capacitive touchscreen, either because of electric fields messing with the sensitive field that sense the finger, or bad grounding in the touch-panel.
I had similar problem with my old Legend. If i had it laying on certain materials (cloth etc) the screen became unresponsive.
so this is not a problem with the phone, it just a design "feature" of having a capacitive touch screen.
And yeah, the charger might be the cullprint. Either it has diffrent pin-out in the charger causing bad grounding or something else.
btw, the voltage is 5 volt on all chargers. the current is diffrent though. I dont think the phone charge with more then 200-450mAH considering it takes 4-5 hours to charge fully.
I've not experienced any screen issues while charging with the screen. I've charged it with the official charger, an iphone charger, a touchpad charger and an xperia play charger.
My old desire used to do this if using certain chargers in some sockets at work.
I'll see what mine is like again later when I charge it.
Has anyone had a pop-up saying something along the lines of 'Activity consuming more battery than the charge is giving' ?
Not in those exact words but that's basically what it said. I was watching a flash video with my phone on charge at the time.

Slow Charging

When I plug in my power adapter to charge the tablet more often now I get the Slow Charging notification that says battery is charging slowly due to low electric current of TA/USB connection. Any one else seeing this? I am using the stock charger supplied with the tablet. I have tried this on several AC outlets in several different locations. It does not seen to affect the ability to charge the tablet it just charges it a little slower.
MarkLI88 said:
When I plug in my power adapter to charge the tablet more often now I get the Slow Charging notification that says battery is charging slowly due to low electric current of TA/USB connection. Any one else seeing this? I am using the stock charger supplied with the tablet. I have tried this on several AC outlets in several different locations. It does not seen to affect the ability to charge the tablet it just charges it a little slower.
Click to expand...
Click to collapse
i havent experienced this message except for when i connect the tablet to the pc where the electric current is indeed low
katsika said:
i havent experienced this message except for when i connect the tablet to the pc where the electric current is indeed low
Click to expand...
Click to collapse
Thanks for the reply. I am starting to think my power adapter is not putting out the correct current it should be. I will try using a different 2A charger and see how it goes.
MarkLI88 said:
Thanks for the reply. I am starting to think my power adapter is not putting out the correct current it should be. I will try using a different 2A charger and see how it goes.
Click to expand...
Click to collapse
You might also try a different cord!
You may try to install "battery monitor widget", it will tell you charging in USB mode or AC mode.
I also find the stock LG charger slow charging, the widget shows I'm only charging at around 1100mA max. While the charger itself label said Output 1.8A max. I can't reach this level yet.
If I charge with a stock nexus 7 charger (which is 2A rated), it'll get worse...just reach around 800mA max.
I'm still not sure what's wrong with the charger or the tablet itself...
I can say that the cable that came with the gpad does charge faster than a thinner cable I had. Both were tested plugged into the stock LG charger.
Sent from my LG-V500 using XDA Premium HD app
When I pulled my g pad out of the box and saw the stock charger was below 2A I put it back in the box. I charge my tablet with the 2A charger that my note 2 uses.
I've seen this problem intermittently with the stock LG charger and today it seems to have become a permanent fault. Swapping to my Note 3 charger things are back to normal once more. Swapping back and forth repeatedly the LG charger triggers the warning and the Note charger is fine. It looks like the LG charger is a bit rubbish. I'll press for a warranty replacement.
I have noticed mine recharges really slowly as well. Using the stock charger, and the battery app previously mentioned, it gives me about 1.1A from the stock charger. Using my Vita charger rated at 1.5A I get about 1.4 into the G Pad. It seems their charger just stinks.
I sent them a support query to see if they will replace it without hassle, if they want me to send it back I'll just buy something else instead.
Edit: Heard back from LG, they want me to send the whole thing back to them or return it to Newegg. Not sure why they won't just ship me a replacement charger, it would be much cheaper for them in the long run.
tdodd said:
I've seen this problem intermittently with the stock LG charger and today it seems to have become a permanent fault. Swapping to my Note 3 charger things are back to normal once more. Swapping back and forth repeatedly the LG charger triggers the warning and the Note charger is fine. It looks like the LG charger is a bit rubbish. I'll press for a warranty replacement.
Click to expand...
Click to collapse
Further investigation revealed the original cable to be at fault, as it would not make a data connection with either of my laptops. Another cable from my old Galaxy Note worked perfectly. Even so there is still a question mark about the charger as well. Today I spoke to an LG support rep who promised to send a new charger and cable. They should arrive within five working days. I had read of mixed opinions on LG's support, but so far it all seems encouraging.

[Q] What charger are you using?

Hey everyone.
I noticed a lot of people have been having battery problems.
Not poor battery life, but the issue some people are having where they can only use their phone while its plugged in.
My question is what charger, more specifically, what charging cable is everyone using?
I've noticed that if I used one of my Samsung charging cables to charge this phone, it takes FOREVER! Where the Sony cable that came with the phone charges it literally 3-4 times faster.
The charging cube or block doesn't seem to matter as I am using a blackberry cube with both cables.
I have a feeling that using the wrong cable could be causing people issues with their battery. Like its not providing the battery the correct voltage or something, causing a malfunction.
I don't really have any proof or specific knowledge to base this on, its just a hunch.
So what'd your charging setup like?
Mine = Official ZL cable in a blackberry power cube.
Sent from my Xperia ZL using Tapatalk
atrixxirta said:
hey everyone.
I noticed a lot of people have been having battery problems.
Not poor battery life, but the issue some people are having where they can only use their phone while its plugged in.
My question is what charger, more specifically, what charging cable is everyone using?
I've noticed that if i used one of my samsung charging cables to charge this phone, it takes forever! Where the sony cable that came with the phone charges it literally 3-4 times faster.
The charging cube or block doesn't seem to matter as i am using a blackberry cube with both cables.
I have a feeling that using the wrong cable could be causing people issues with their battery. Like its not providing the battery the correct voltage or something, causing a malfunction.
I don't really have any proof or specific knowledge to base this on, its just a hunch.
So what'd your charging setup like?
Mine = official zl cable in a blackberry power cube.
Sent from my xperia zl using tapatalk
Click to expand...
Click to collapse
yeah it charges much faster in sony charges than a samsung charger for me.acually your device wont accept power more than its requirement but unless the chargers and cables are faulty (defective)it may cause battery issues
Have that problem, and I'm not using the original charger; Using Motorola with motorola / nokia cable; Still...today you have 1 thousand different options to charge usb units, and as long as they're not defective, they should charge ANY certified product with no problem at all.
What I mean is I don't have any other cellphone who had trouble with that on past; if charger is 0,25A will charge slower, if it's 1,5A will do faster.
Official ZL cable and charger and no battery problems so far.
Note 2 charger, sometimes HTC sensation charger, powerbank and laptop with BlackBerry Bold 9700 cable sometimes htc cable...so far so good...
Sent from my Z10 using Tapatalk
CokeJunkee said:
Official ZL cable and charger and no battery problems so far.
Click to expand...
Click to collapse
Ditto
I've charged using Sony, Samsung and Palm charging bricks without any issue thus far... Samsung takes longer to charge...
Sent from my C6503 using Tapatalk
I had a zl charger which used to take forever to charge the phone. I both an 1amp original charger that also took about 4 to 5 hrs to fully charge so I bought Samsung note 3 charger with 1.5amp rating and it charges in e hrs approx. Yes cable matters it has to be high duty one
Sent from my C6502 using Tapatalk
Original cable and charger here!
No problems so far!
Any charger available actually I lost my original charger I loved that charger and one more thing samsung micro usb doesn't stay attached for long little movement and its unplugged
Sent from my C6502 using XDA Premium 4 mobile app
Original Sony charger here. And yes the use of multiple charger with different voltage will reduce the battery life and cause some malfunction. Search in Google there is a lot of confirmed info of this issue
Enviado desde mi C6502 mediante Tapatalk

Charging The 10.1

I lost the original charger to my 10.1 2014 Edition and I've had problems ever since. Earlier this week I thought I would order a Limefuel 24W 4.8A dual port rapid charger. I thought to myself: Hey I can untick Power saving and have all my needed apps running. Even using a root mod to run 4 way multitasking. Yet it's still sucking up more juice than the charger is spitting out. Am I doing something wrong or did I get a faulty unit from China? This was NEVER a problem when using the Damn Samsung charger along with the foreign adapter dongle it shipped with. I thought getting one so powerful would charge it even faster.
Maybe I should just ship it back and get an official unit from Samsung? Although I don't see how getting less energy will make the tablet charge any better
thatblokematti said:
I lost the original charger to my 10.1 2014 Edition and I've had problems ever since. Earlier this week I thought I would order a Limefuel 24W 4.8A dual port rapid charger. I thought to myself: Hey I can untick Power saving and have all my needed apps running. Even using a root mod to run 4 way multitasking. Yet it's still sucking up more juice than the charger is spitting out. Am I doing something wrong or did I get a faulty unit from China? This was NEVER a problem when using the Damn Samsung charger along with the foreign adapter dongle it shipped with. I thought getting one so powerful would charge it even faster.
Maybe I should just ship it back and get an official unit from Samsung? Although I don't see how getting less energy will make the tablet charge any better
Click to expand...
Click to collapse
4.8 amp should do the trick. Could be a fake unit. Is it heavy? 4.8 amp is pretty much, so it should be as big as a lap top charger.
But remember , a cheap usb cable may also be the problem. Try a short one of good quality.
Edit.Just tried a 1.2 amp Nexus 5 charger on my P605. Charging good on full brightness.
Thanks
KnieveI
KnieveI said:
4.8 amp should do the trick. Could be a fake unit. Is it heavy? 4.8 amp is pretty much, so it should be as big as a lap top charger.
But remember , a cheap usb cable may also be the problem. Try a short one of good quality.
Edit.Just tried a 1.2 amp Nexus 5 charger on my P605. Charging good on full brightness.
Thanks
KnieveI
Click to expand...
Click to collapse
The charging circuitry and s/w on the device determine charging speed. Do a search. Someone posted the different charging amperages using the stock charge and Apple and HTC chargers and USB cables. The device detected the latter and charged at about half of the former.
​
BarryH_GEG said:
The charging circuitry and s/w on the device determine charging speed. Do a search. Someone posted the different charging amperages using the stock charge and Apple and HTC chargers and USB cables. The device detected the latter and charged at about half of the former.
Click to expand...
Click to collapse
Yes thats obvious and i doesnt even need to " do a search ".
The problem was it wouldnt charge at all.
Thanks
Knievel
Does the p600 also not charge correctly with a non samsung charger? I remember my p1000 requiring an adapter that had a resistor between two connections to charge correctly at a laptop or different charger.
Sent from my GT-P6800 using xda app-developers app

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