Huawei Watch has a line through display - Huawei Watch

I have 2 huawei watches (black and silver) and a few weeks ago I noticed a line through the display on the black one. It is likely a hardware thing as I can't see it if I take a screenshot with the device. Huawei support seems useless since calling gets a busy signal and emails are unresponsive.
It wasn't a huge concern for the first couple weeks because sometimes it would disappear or be very small. Now the line is bold and pronounced, definitely hampering my enjoyment of the device. Does anyone have a similar issue? Suggestions on how to handle?
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Thanks! That did the trick!

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Can this be fixed by software ? and what are the causes behind it ?
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