Encrypted Phone? - Moto Z Play Questions & Answers

Hello folks,
I'm from BRazil and got an unlocked Z play a couple days ago. First time I turned it on I set my fingerprints, PIN, google's account and blablabla
Then I used my moto Z until it powers off, with no juice on battery. But when I turn it on again I was asked to put my PIN, wtf?
Looking into settings I noticed, in the security's section, the "Encrypted Phone" option was "Encrypted". Is it encrypted because of fingerprint scanner? Your moto Zs are so encrypted?

Fausto1337 said:
Hello folks,
I'm from BRazil and got an unlocked Z play a couple days ago. First time I turned it on I set my fingerprints, PIN, google's account and blablabla
Then I used my moto Z until it powers off, with no juice on battery. But when I turn it on again I was asked to put my PIN, wtf?
Looking into settings I noticed, in the security's section, the "Encrypted Phone" option was "Encrypted". Is it encrypted because of fingerprint scanner? Your moto Zs are so encrypted?
Click to expand...
Click to collapse
No, For me it didn't shows encrypted.

Fausto1337 said:
Hello folks,
I'm from BRazil and got an unlocked Z play a couple days ago. First time I turned it on I set my fingerprints, PIN, google's account and blablabla
Then I used my moto Z until it powers off, with no juice on battery. But when I turn it on again I was asked to put my PIN, wtf?
Looking into settings I noticed, in the security's section, the "Encrypted Phone" option was "Encrypted". Is it encrypted because of fingerprint scanner? Your moto Zs are so encrypted?
Click to expand...
Click to collapse
Cheers from Brasil! (sorry to write this in english though, forum rules
I've had some phones that asked all the time for the PIN number, no matter the situation, if the battery is dead and you recharge it, or even if you just turn off your phone and turn it on again. It's an option (that varies from phone to phone) that you can simply disable the PIN, and the phone won't bother you anymore. I'm still waiting for my Moto Z Play to arrive, otherwise I'd help you right away finding this option, I hate being asked for my PIN all the time.
-------------------------------------------------------------
-UPDATE-
Just got my Moto Z Play and in the "Encrypted Phone" option was also "Encrypted". I've turned it off a few times now, but no PIN required. I don't know if i let the battery run out and try to turn it on again the PIN will be prompted. Will try this soon.

I'm from Brazil too. My phone also shows encrypted. I use pattern lock and fingerprint. After booting the phone, it ask for the pattern unlock, after that I can unlock it with just the fingerprints. This doesn't bother me...

arides said:
Cheers from Brasil! (sorry to write this in english though, forum rules
I've had some phones that asked all the time for the PIN number, no matter the situation, if the battery is dead and you recharge it, or even if you just turn off your phone and turn it on again. It's an option (that varies from phone to phone) that you can simply disable the PIN, and the phone won't bother you anymore. I'm still waiting for my Moto Z Play to arrive, otherwise I'd help you right away finding this option, I hate being asked for my PIN all the time.
-------------------------------------------------------------
-UPDATE-
Just got my Moto Z Play and in the "Encrypted Phone" option was also "Encrypted". I've turned it off a few times now, but no PIN required. I don't know if i let the battery run out and try to turn it on again the PIN will be prompted. Will try this soon.
Click to expand...
Click to collapse
I just realised there is an option "request PIN when turning on the phone". Just disabled it and now it's not requesting PIN when I turn it on xD
Srry ppl

Related

PIN code problem with WM6 ROM's

Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
itzik-g said:
Hi, I am experiancing the same problem with many WM6 ROM's, no matter which WM6 ROM i flashed on my p3600 or on any other p3600 of my friends the same problem occure.
Flashing the ROM is fine, but without any reason, suddenly i am getting the message that the pin code i am entering is wrong (even if its my actual correct pin code)
It happened to me many time on diffrent devices and with different ROM's, all with WM6.
Any one of you experts have experiaced this also and found a WORKING Solution to prevent this from happening?
Is it a WM6 problem ?
How come it does NOT happened in the P3600i WM6 ROM?
Click to expand...
Click to collapse
Smile For prevent password dissapearing
[!] For prevent password dissapearing u should (you should make this procedure immediatly after first soft reset ):
1. Set up your connection settings (gprs, edge or wifi)
2. Open IExplorer / Set up Ineternet connection / Open some internet page
3. Click Disconnect button to close internet connection
4. Hold power button and turn off your phone
5. Power on your phone.
After that procedure your password wont dissapear. I think that you should repeat the same for mail account (set up mail account / try to send or recieve your mail / hold disconnect button / turn off your phone)
There is another problem: if you change your Owner information and you got a PIN active, the next soft reset the PIN isn't recognized making impossible to enter into the system.
My advice is to not use PIN under WM6 (until microsoft solves these problems).
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
joymike123 said:
I've had this problem for a long time.
If I set a pin and do a soft reset, and type in the pin, I get a wrong password error message even though I'm 100% I typed out the right PIN.
Then the only thing left to do is a hard reset.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
You're quite right joymike123.
Glad you got it sorted.
Just one question: you found this thread that was last updated three months ago (so a dead issue kind of) and resurrected it by replying. Just a friendly suggestion: try to avoid this as it keeps ancient issues towards the top of the forum - making pressing current issues more difficult to find.
Other than that: good, helpful post, thanks.
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
timmey78 said:
why do you need to use pin? why not just turn it of? the way i see it, if my phone gets stolen or you misplace it its probably still turned on anyway. just call it up and if nobody answers just call you`re serviceprovider and ask them to kill the sim.
Click to expand...
Click to collapse
it's not a thief protection. It's for unauthorized use protection. if you're in a workplace where your things are accessible by many, it can't be used by anyone else.
ok. so what we are talking about here is really the screen unlock code and not the sim pin.
joymike123 said:
I've had this problem for a long time.
Read from another thread, and they suggested after you set your PIN for the first time, hold on to the ON/OFF button for about 10 seconds to save your PIN properly.
I've done that for half a day now and resetted a few times already, still OK.
Fingers crossed.
Click to expand...
Click to collapse
i had this happened to me a couple of times, i had to do a reset and lost all my data. i have a Mac and i can't seem to sync my P3600 with Mac. now i just don't bother with the PIN until this bug has been resolved once and for all.
holding down the on/off button is a work around no doubt, but people who owns the phone don't usually assume setting a PIN would cause this headset (i.e. hard reset to re-gain access to the phone). what a pain, indeed!

[Q] Screen lock via PIN bug?

Hello,
first of all I want to say hello to this active community. I have been a reader for a long time.
today I have experienced a strange bug with still persist. I am running a Samsung Galaxy Nexus and recently change the screen lock from pattern to PIN.
Today I have unlocked the screen via PIN multiple times, but now the PIN is suddenly not working.
I called Samsung support and they told me to send the phone to them. They think it is a bug since I can enter the PIN unlimited times and the phone does NOT get blocked.
Is there a way to do a reset? What can i do? I am a bit helpless at the moment.
I have read that a hard reset/ wipe does not overwrite the PIN. Whats my best bet to access the phone again?

Smart Lock Feature

I set up my ZenWatch as a trusted device and it is showing that its being used. The strange thing is when my phone is on my desk and the screen sleeps for some time or if I am in the car (I also have my car stereo setup as trusted) it still asked for my fingerprint to unlock. Any idea why this is? My last device didnt do this. I am also using the Google Now Launcher if that matters at all.
Does it always ask for your fingerprint? I think it will ask the first time for your fingerprint and not on subsequent times while you are connected to a trusted device.
Acill said:
I set up my ZenWatch as a trusted device and it is showing that its being used. The strange thing is when my phone is on my desk and the screen sleeps for some time or if I am in the car (I also have my car stereo setup as trusted) it still asked for my fingerprint to unlock. Any idea why this is? My last device didnt do this. I am also using the Google Now Launcher if that matters at all.
Click to expand...
Click to collapse
Mine did the same thing with my Gear S. It hasn't happened today so it may have been fixed in the update.
serpent2005 said:
Does it always ask for your fingerprint? I think it will ask the first time for your fingerprint and not on subsequent times while you are connected to a trusted device.
Click to expand...
Click to collapse
Not allways, but after about 15 minutes or so of it sitting it will once I press the home button to turn the screen on.
If your watch at any point, loses connection to your phone, it will trigger the smart lock off. Even if it reconnects again on its own before you use the phone again. Once smart lock is tripped, it can't go back without authorization.
serpent2005 said:
Does it always ask for your fingerprint? I think it will ask the first time for your fingerprint and not on subsequent times while you are connected to a trusted device.
Click to expand...
Click to collapse
Just thought I'd clear this up in case anyone was wondering. When you connect to a trusted device, the lock automatically disables. I use mine with my car's bluetooth. The second it connects, phone unlocks automatically.

Phone is starting....

I have my phone connected to my watch and utilizing smart lock so I dont need to do pattern or fingerprint unlock. However every morning I need to do pattern unlock and phone will say "Phone is initializing" as if I restarted the phone. Is this normal now on these phones?
Sent from my SM-N975U1 using Tapatalk
Have you set up scheduled reboots in device care by chance? Mine did that this morning but I have it set to restart overnight on Friday mornings.
VeriSkye said:
Have you set up scheduled reboots in device care by chance? Mine did that this morning but I have it set to restart overnight on Friday mornings.
Click to expand...
Click to collapse
Thanks. Weird it was set to reboot on Fridays. I never set that. Wonder if that's a default. And I swear yesterday morning I also had do pattern unlock. Maybe I'm trippin. Anyways, I will keep an eye out tomorrow. And I have changed it to reboot on Sundays.
I know I use to use this with devices and if you didn't use the phone for X amount of hours the phone would lock and require a pin/fingerprint, but that was back when I had the pixel, I stopped using it seemed to make me have to put my pin every time I wanted to use google pay instead of just unlocking my phone and paying.
I get that message when rebooting too. I came from a Pixel 3 and it didn't have that when restarting. Not sure if this is a Samsung thing but it makes startup a bit slow comparatively
bupac said:
I get that message when rebooting too. I came from a Pixel 3 and it didn't have that when restarting. Not sure if this is a Samsung thing but it makes startup a bit slow comparatively
Click to expand...
Click to collapse
it's seemingly to do with Knox and the encryption, seems it is to stop people connecting to the locked phone and extracting data in start up.
If you're referring to the message that says phone is starting after you unlock it you can get rid of that by turning this off.

PIN quit being accepted

Lately my phone has not been accepting my fingerprint every time to unlock it, so earlier today I went to scan a new fingerprint and discovered my PIN no longer works.
I've tried opening a couple things that require the PIN as well as locking the phone, but despite being the same PIN that's been working for ages, today it is no longer accepted.
I'm reluctant to restart the phone as it requires a PIN after a restart, but I'd like to get this fixed, ideally without a factory reset. As is, I can't get to any security settings and when the fingerprint is not recognized cannot open many apps. Anyone experienced this? Found some threads about the S8 having this issue, but not the Note 10+.
Thanks.
Take it to the FBI. Otherwise, you're probably have to do a factory reset.
Sent from my SM-N976V using Tapatalk
naiku said:
Lately my phone has not been accepting my fingerprint every time to unlock it, so earlier today I went to scan a new fingerprint and discovered my PIN no longer works.
I've tried opening a couple things that require the PIN as well as locking the phone, but despite being the same PIN that's been working for ages, today it is no longer accepted.
I'm reluctant to restart the phone as it requires a PIN after a restart, but I'd like to get this fixed, ideally without a factory reset. As is, I can't get to any security settings and when the fingerprint is not recognized cannot open many apps. Anyone experienced this? Found some threads about the S8 having this issue, but not the Note 10+.
Thanks.
Click to expand...
Click to collapse
So, you can unlock the phone, and some apps can not be opened? Or, you have no lockscreen, but only apps require pin or fingerprint?
winol said:
So, you can unlock the phone, and some apps can not be opened? Or, you have no lockscreen, but only apps require pin or fingerprint?
Click to expand...
Click to collapse
I can unlock via fingerprint, but say if I want to add a new fingerprint, it asks for the PIN first, entering the PIN that previously worked now no longer works.
Similarly, was trying to unlock an app via fingerprint which wasn't being recognized, so the phone then switched to requiring a PIN and failed to accept it.
If i were to restart and it says "PIN required after restart" then I'd be potentiality screwed if it won't accept the PIN.
Randomly, after doing nothing and the phone sitting on my desk, it's all of a sudden working again. No idea if it will remain working or decide the PIN is incorrect again though.
What I'd do then is turn off all the security, if it lets you then set up security again.
If you are feeling daring, kill all the security, do a factory reset and then set up again...
Might be a corrupt file that is causing issues...

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