Does anyone know where/how I can get my phone sim unlocked? I tried CellUnlocker and another service, both of which failed to unlock my phone from Telus and my friends phone from Bell.
Edit: Have they blocked retrieval of unlock codes for this phone?
aydanmonty99 said:
Hi,
Since Samsung recommends returning your Note 7, no matter if it's a replacement unit or not, most unlocking services won't take orders for this handset, since it's not safe at all.
Click to expand...
Click to collapse
They're all accepting the orders but aren't able to find the unlock code. I was wondering if anyone has been successful in unlocking their Note 7 post recall? If so, who did you use?
aydanmonty99 said:
Hi,
Since Samsung recommends returning your Note 7, no matter if it's a replacement unit or not, most unlocking services won't take orders for this handset, since it's not safe at all.
Click to expand...
Click to collapse
Did you join just to troll people who plan on keeping their Note 7?
"It's not safe at all"...
Actually it's very safe. Far safer than driving your car to work in the morning. Safer than even taking the bus.
Though I guess the internet says it will tun into a small-yield thermonuclear device if you don't return it....
I tried getting an unlock code from Samsung a good month ago and said they will provide me with one within 4-5 business days.
They completely disregarded my request now. I doubt you'll get one since Samsung wants you to return it
laugh Im still waiting for samsung to give me a call and let me know what to do with a second hand bought note 7. Not that I care what they say, im keeping it but since they have wrote all my info down and told me would call me within 2-4 days it has not happened. Been over 2 weeks now. So much for them to care.
As for the OP, sorry no help from me as i've got mine unlocked.
yakuzlin said:
Does anyone know where/how I can get my phone sim unlocked? I tried...
Click to expand...
Click to collapse
Try:
http://www.imei-unlocker.com/samsung-galaxy-note-7-unlock
The Samsung Galaxy Note 7 in not banned by any means anywhere. There is only a voluntary manufacturer recall and people are NOT obligated to return it. Don't be fool by those iSheep that come in here telling you to return it.
I've used this service and it works 100% They do take 2 or 3 days to send you the unlock codes.
Good Luck! ?
Sent from my SM-N930F using XDA-Developers mobile app
CerveCesar said:
Try:
http://www.imei-unlocker.com/samsung-galaxy-note-7-unlock
The Samsung Galaxy Note 7 in not banned by any means anywhere. There is only a voluntary manufacturer recall and people are NOT obligated to return it. Don't be fool by those iSheep that come in here telling you to return it.
I've used this service and it works 100% They do take 2 or 3 days to send you the unlock codes.
Good Luck!
Sent from my SM-N930F using XDA-Developers mobile app
Click to expand...
Click to collapse
Did you use that service for your Note 7 AFTER the recall? I just used their "FAST" delivery service, and they came back after 1 day stating "no unlock code could be found"
I have used their service yes; Unfortunately you may have waited too long on any service.
Its time to give it back?
Sent from my SM-N930F using XDA-Developers mobile app
DON'T use cellunlocker.net. It took them about 4 days to come up with a code that didn't work. After being forced to upload several videos of me trying the unlock code and proving that my phone wasn't rooted or running a custom ROM, they still refused to issue a refund claiming my phone was modified. It's been 17 days and they still can't come up with a working code. Avoid them like the plague!
Its almost impossible to an unlock code. The reason i say almost incase their is another way (through imei etc)
I spend 45 days trying most unlock companies, boxes etc. Nothing worked. I had a guy searching every place possible for me for 12 days could not find an unlock code in any database.
The easiest way is to use the service provider the phone is locked to. Another way to go to Note7alliance and to see if possible to change imei, with that you may be able to unlock the phone as well.
I know this is an old thread an old thread but this is for someone new in case they stumble on this thread
Related
Does anyone suggest a tool/trick to unlock AT&T as i am traveling abroad for few weeks and AT&T is charging lot more roaming fees.
Is there any tools like GalaxyTools for AT&T running with Android 5.0.1
Unlock DOES NOT WORK from cellunlocker.net
opiumfever said:
Does anyone suggest a tool/trick to unlock AT&T as i am traveling abroad for few weeks and AT&T is charging lot more roaming fees.
Is there any tools like GalaxyTools for AT&T running with Android 5.0.1
Click to expand...
Click to collapse
I ordered mines 9 days ago and it does not work! sent me another code! and still does not work, THEY ARE SCAMMERS!... I asked for a refund after made all the video and all THE TIDIOUS PROCESS for refund. tHEY SUCK... MADE ME WASTE 9 DAYS OF WAITING WHEN THE TURN AROUND TIME IS 1-2DAYS AS their website list. do not use CELLUNLOCKER.NET
Just use a local service usually 20-30 dollars.. i got mines unlocked for a TELCEL and it works. I really dont suggest using any online sites since they send you a non-working code and since the phone is recnet model, then they dont have the options to unlock it. Dont make the same mistake i made.
chubbychub said:
I ordered mines 9 days ago and it does not work! sent me another code! and still does not work, THEY ARE SCAMMERS!... I asked for a refund after made all the video and all THE TIDIOUS PROCESS for refund. tHEY SUCK... MADE ME WASTE 9 DAYS OF WAITING WHEN THE TURN AROUND TIME IS 1-2DAYS AS their website list. do not use CELLUNLOCKER.NET
Just use a local service usually 20-30 dollars.. i got mines unlocked for a TELCEL and it works. I really dont suggest using any online sites since they send you a non-working code and since the phone is recnet model, then they dont have the options to unlock it. Dont make the same mistake i made.
Click to expand...
Click to collapse
Thanks for saving my 20 bucks by your advise about Cellunlocker.net as i was thinking to order to them.
Do you have it on a payment plan or do you own it outright?
Ohh joy because ive used them too and guess what it does not work.
chubbychub said:
I ordered mines 9 days ago and it does not work! sent me another code! and still does not work, THEY ARE SCAMMERS!... I asked for a refund after made all the video and all THE TIDIOUS PROCESS for refund. tHEY SUCK... MADE ME WASTE 9 DAYS OF WAITING WHEN THE TURN AROUND TIME IS 1-2DAYS AS their website list. do not use CELLUNLOCKER.NET
Just use a local service usually 20-30 dollars.. i got mines unlocked for a TELCEL and it works. I really dont suggest using any online sites since they send you a non-working code and since the phone is recnet model, then they dont have the options to unlock it. Dont make the same mistake i made.
Click to expand...
Click to collapse
Did you buy your phone online? Do you know the original owner? I ran it to the issue where the sell of my phone was the original owner and still had the cell phone under is name with ATT but not activate. The seller has to contact ATT and let them know that they sold the device and then once it is release the unlock code works.
imei-unlocker.com
opiumfever said:
Does anyone suggest a tool/trick to unlock AT&T as i am traveling abroad for few weeks and AT&T is charging lot more roaming fees.
Is there any tools like GalaxyTools for AT&T running with Android 5.0.1
Click to expand...
Click to collapse
I just unlocked my Note 4 and my wife's Note Edge in the last couple weeks and I used imei-unlocker.com. It was $29.90 something and worked flawlessly. We had the codes back and phones unlocked within a few hours of placing an order.
Just a quick tip for anyone else needing to unlock, try going though ATT first.
I bought my phone used and submitted the info and while it said 2 business days I had my code within minutes - for free.
https://www.att.com/deviceunlock/index.html?_ga=1.49591136.739536559.1446418073#/
True. ^^^^ I have unlocked for free from att. Phone has to be clean imei paid for completely. If not they won't give u code.
Sent from my SAMSUNG-SM-N910A using xda premium
To unlock from att directly like others have suggested it looks like you need a valid account and phone number with them. I am wondering if there is any way around this or if you can just call them and explain you bought a refurbed unit off ebay and simply want to unlock it.
cas8180 said:
To unlock from att directly like others have suggested it looks like you need a valid account and phone number with them. I am wondering if there is any way around this or if you can just call them and explain you bought a refurbed unit off ebay and simply want to unlock it.
Click to expand...
Click to collapse
don't need an account, just choose "Non-AT&T Mobility Customer"
cas8180 said:
To unlock from att directly like others have suggested it looks like you need a valid account and phone number with them. I am wondering if there is any way around this or if you can just call them and explain you bought a refurbed unit off ebay and simply want to unlock it.
Click to expand...
Click to collapse
borijess said:
True. ^^^^ I have unlocked for free from att. Phone has to be clean imei paid for completely. If not they won't give u code.
Sent from my SAMSUNG-SM-N910A using xda premium
Click to expand...
Click to collapse
i just bought a new AT&T Note 4 on eBay for use with Cricket Wireless, i filled out
the AT&T unlock request selecting "Non-AT&T Customer" and had the unlock code
exactly 48 hours later for free. phone was successfully unlocked !
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
moonknightthe1st said:
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
Click to expand...
Click to collapse
Are you paying for the phone in full immediately, or paying monthly for it? There is no way to install a new ROM since there is no root or bootloader unlock yet.
geoff5093 said:
Are you paying for the phone in full immediately, or paying monthly for it? There is no way to install a new ROM since there is no root or bootloader unlock yet.
Click to expand...
Click to collapse
I'm paying full. does it make any difference?
moonknightthe1st said:
I'm paying full. does it make any difference?
Click to expand...
Click to collapse
Yes, because TMobile won't unlock the phone unless it's paid off.
Sent from my SM-G955U using Tapatalk
There's an unlock app built right into the phone by T-Mobile. As long as it's paid off fully, the app "should" see that and permanently unlock it.
Also, you need to be on t-mobile for at least 40 days.
If he calls on and says he is traveling he could get it done in less than 40 days. I had my LG V20 unlocked with around 28 days on the T-Mobile network.
I'm the t mobile app, there is a option to unlock it temporarily for the trip. But he should be able to unlock it permanently
Milly7 said:
If he calls on and says he is traveling he could get it done in less than 40 days. I had my LG V20 unlocked with around 28 days on the T-Mobile network.
Click to expand...
Click to collapse
Yes this is true.. I "traveled" numerous times, and TMO Reps request the unlock, as long as the device is paid off. I had my unlock acceptance. Hence, I requested my unlock on Friday April 22nd, and got the acceptance on April 24th. In reality the 40 day rule has a loophole.
Sent from my SM-T825Y using Tapatalk
T-Mo is pretty relaxed with unlocking these days. Got on T-Mo app and start a chat. Told rep that I need the phone unlocked for travel. Rep came back within 2 mins and told me to do a Permanent Unlock request from the app and it worked. I still have device payment on this phone by the way. ?
Sent from my SM-G955U using Tapatalk
FWIW Best Buy begins selling unlocked S8/+ on May 31.
How does two S8+ for $1700 qualify as a promotion? ”Promotion" generally implies a discount of some kind.
Hey guys, check out this promotion: Ford is selling Mustang GTs at $40,000 each, or two for $80,000.
Sent from my SM-G955U using XDA-Developers Legacy app
rflieger said:
How does two S8+ for $1700 qualify as a promotion? ”Promotion" generally implies a discount of some kind.
Hey guys, check out this promotion: Ford is selling Mustang GTs at $40,000 each, or two for $80,000.
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
The date he posted Samsung.com was running a promo for a $750 rebate when buying two T-Mobile S8/S8+ phones
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
mrbear01 said:
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
Click to expand...
Click to collapse
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
fragg3d said:
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
Click to expand...
Click to collapse
Yup, i asked t add to their system. This is how i started the conversation.
"Hi, I purchased a Samsung S8+ from Samsung directly (T-mobile branded), but it is not showing up as a T-Mobile device under my account. I'd like to have my IMEI added as T-Mobile phone so i can request a SIM Unlock. Please help."
T-Force CSR asked for IMEI to add to their system and submitted it for unlock.
mrbear01 said:
Yup, i asked t add to their system. This is how i started the conversation.
"Hi, I purchased a Samsung S8+ from Samsung directly (T-mobile branded), but it is not showing up as a T-Mobile device under my account. I'd like to have my IMEI added as T-Mobile phone so i can request a SIM Unlock. Please help."
T-Force CSR asked for IMEI to add to their system and submitted it for unlock.
Click to expand...
Click to collapse
Technically I would think they had no choice but to unlock yours immediately. If you didn't purchase it directly from them how could they fully bind you to their policy.
moonknightthe1st said:
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
Click to expand...
Click to collapse
Just seen this on android central, in Canada new law is to have all phones in 2017 unlocked,
At the end of the article.. found this..
Other devices, like the Galaxy S8, are sold unlocked and become locked to the first SIM card inserted in the phone.
My phone will be coming in, I hear some people saying some are unlocked, after putting in ur sim, has anyone tried putting another sim from another provider.
Sent from my SM-N910T using XDA-Developers Legacy app
mrbear01 said:
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
Click to expand...
Click to collapse
I just bought a new Samsung galaxy s8 plus from t-mobile I even put down $730.00 and I'm trying to get it permanently unlocked but t-mobile will only temporary unlock it.I'm going to Australia for 6 months for work.any suggestions I would greatly appreciate it. Thanks In advance!!!
vnphantom said:
T-Mo is pretty relaxed with unlocking these days. Got on T-Mo app and start a chat. Told rep that I need the phone unlocked for travel. Rep came back within 2 mins and told me to do a Permanent Unlock request from the app and it worked. I still have device payment on this phone by the way. ?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
fragg3d said:
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
Click to expand...
Click to collapse
On a whim, I fired up the device unlocker app, and I was instantly approved for a permanent device unlock. I am on Jump on Demand (lease arrangement) from T-Mobile.
Hi.
Someone will know how to unlock Alcatel idol 4s Windows from T-mobile?
I not have T-Mobile Account. i do not live in US. I called T-Mobile but they ask for an account to be able to unlock this cellphone.
Can it be unlocked through a service or Software?
Thanks and Regards!
There are sim unlocking/network unlocking services. I am aware of a good one for Lumias, but have not had luck on the IDOL4s yet. Maybe someone can give a suggestion of a valid one they used more recently...
nate0 said:
There are sim unlocking/network unlocking services. I am aware of a good one for Lumias, but have not had luck on the IDOL4s yet. Maybe someone can give a suggestion of a valid one they used more recently...
Click to expand...
Click to collapse
Yes, I have contacted several services but none to result, one that you recommend me?
I have only tried one that says they will do it, but it resulted in no service provided thus far. I have since put in a dispute/claim with paypal. The order still says in progress when I check the site. It has been that way since 5/28. So maybe their turnaround is much longer than what is advertised. No communication from them at all too. So at this point I have not one to recommend.
nate0 said:
I have only tried one that says they will do it, but it resulted in no service provided thus far. I have since put in a dispute/claim with paypal. The order still says in progress when I check the site. It has been that way since 5/28. So maybe their turnaround is much longer than what is advertised. No communication from them at all too. So at this point I have not one to recommend.
Click to expand...
Click to collapse
ok. what is this site? you live in US? why not use t-mobile unlock service? they only ask for an account
I do not use T-Mobile service, much like your self. I had a situation where Alcatel in an attempt to replace my last Idol 4s mailed me the T-Mobile locked model instead of what I sent in which was the unlocked model. The only site I found when looking for a whole day was simunlock.com, they say they support unlocking it and let you fill the form out on the site with the information required.
nate0 said:
I do not use T-Mobile service, much like your self. I had a situation where Alcatel in an attempt to replace my last Idol 4s mailed me the T-Mobile locked model instead of what I sent in which was the unlocked model. The only site I found when looking for a whole day was simunlock.com, they say they support unlocking it and let you fill the form out on the site with the information required.
Click to expand...
Click to collapse
I have a request in simunlock but I do not trust much in this site, although the code costs little there is no response by the site. The request is made on 06/03/17, do you have any idea to unlock it? regards
rjcs123 said:
I have a request in simunlock but I do not trust much in this site, although the code costs little there is no response by the site. The request is made on 06/03/17, do you have any idea to unlock it? regards
Click to expand...
Click to collapse
Good luck. Like I said above that's the only one I found but I did not recommend it. I only pasted it for you since you requested anyway. I have submitted a claim via PayPal for my order a couple days ago.
nate0 said:
Good luck. Like I said above that's the only one I found but I did not recommend it. I only pasted it for you since you requested anyway. I have submitted a claim via PayPal for my order a couple days ago.
Click to expand...
Click to collapse
Yes, the site seems false, if there are more sites like unlockonline, anyway, in every site that asks me the provider id, but neither the device nor the box appear. Thanks
The provider ID is on the sticker that was on the back of the phone.
nate0 said:
The provider ID is on the sticker that was on the back of the phone.
Click to expand...
Click to collapse
When I bought the phone I did not have the sticker. I found a page where you enter the imei and it shows the model, the brand and the provider id. I do not know exactly if the provider ID that shows is the correct one, in your case could you give me an example of the provider id of your alcatel? Since as I tell you, mine does not bring the sticker
@rjcs123
This was the provider ID on the sticker for the T-Mobile variant Alcatel mistakenly sent me. 6071w-2btbus7
@nate0 is the same provider id that throws me the page = 6071W-2BTBUS7-1, model = Alcatel 4S Pro TMO
rjcs123 said:
@nate0 is the same provider id that throws me the page = 6071W-2BTBUS7-1, model = Alcatel 4S Pro TMO
Click to expand...
Click to collapse
Are you making progress?
Someone on Windows Central sent me a message on a work around way they used to unlock this model. Below I summarized it.
A workaround for the unlock code:
A for sure way is to have T-Mobile to unlock it. But you need service with them to get the unlock code while having nothing owed on the phone or account. Call them and ask for the cheapest prepaid plan for one month, so that you can get the unlock code? He ordered a $5.99 sim card with 30 minutes and 30 text messages he used that for a few days so the IMEI can show as active in their database. I will follow up with him to see if he did in fact unlock it already.
UPDATE: Turns out T-Mobile was not telling the truth and needed more from his account then they lead on. So he canceled that method. T-Mobile did however share a unlocking site for him to consider, which is strange. But I guess they were doing what they could to provide customer satisfaction.
I'm also interested in finding a way to unlock my Alcatel 4S Windows. I sent my unlocked phone in for earpiece repairs and they sent it back to me SIM locked with a new IMEI. I have no clue why such a repair requires a new IMEI and relocking back to TMO (the device is the same, perhaps system board change?). I even left a note that the phone is unlocked and I need it to remain unlocked after the repairs. Now I'm stuck. I'm not with TMO and have no way to unlock it.
My first Alcatel phone and I don't even get to use it.
Tried to get TMobile to provide the code for 2 months before I switched, they repeatedly said it was requested, never received it.
Could not find any vendors that could provide the code.
Contacted Alcatel and they said only Tmobile had the unlock codes.
Gave up and bought a 650, but will most likely switch to iOS when it breaks. Apps are disappearing daily and W10M is god awful slow. Sad really!!!!!
aleunge said:
I'm also interested in finding a way to unlock my Alcatel 4S Windows. I sent my unlocked phone in for earpiece repairs and they sent it back to me SIM locked with a new IMEI. I have no clue why such a repair requires a new IMEI and relocking back to TMO (the device is the same, perhaps system board change?). I even left a note that the phone is unlocked and I need it to remain unlocked after the repairs. Now I'm stuck. I'm not with TMO and have no way to unlock it.
My first Alcatel phone and I don't even get to use it.
Click to expand...
Click to collapse
Alcatel has been a pain in the neack honestly...FFU is still broken for the open market model. Probably why they feel they have to send out T-Mobile units not realizing they are locked to the T-Mobile network...lol
UPDATE: after speaking to a few support reps, one finally figured out what happened, that some of us were screwed over getting a phone we can't use. Got a prepaid shipping label and returned it. Now I have a brand new in box open market version with VR headset and everything (I already have one but I'm not complaining). I'm satisfied for now. Just worried the next time the speaker blows and I have to send it in for service again...
nate0 said:
Someone on Windows Central sent me a message on a work around way they used to unlock this model. Below I summarized it.
A workaround for the unlock code:
A for sure way is to have T-Mobile to unlock it. But you need service with them to get the unlock code while having nothing owed on the phone or account. Call them and ask for the cheapest prepaid plan for one month, so that you can get the unlock code? He ordered a $5.99 sim card with 30 minutes and 30 text messages he used that for a few days so the IMEI can show as active in their database. I will follow up with him to see if he did in fact unlock it already.
UPDATE: Turns out T-Mobile was not telling the truth and needed more from his account then they lead on. So he canceled that method. T-Mobile did however share a unlocking site for him to consider, which is strange. But I guess they were doing what they could to provide customer satisfaction.
Click to expand...
Click to collapse
Has there been any further progress? I would be interested to know which unlock site TMO recommended. I have tried 3 sites in total and received 2 refunds so far. I was able to get an unlock code using an Android app on another phone, but I just receive the message "incorrect code" when I input on the Idol 4s.
I couldn't find any options on eBay.
Search my friend there multiple ways but you'll have to pay off at least half your bill and request unlock code from OnePlus
Sent from my HD1907 using Tapatalk
Go on the T-Mobile customer help page and dm em. I made up some story and they sim unlocked it
romen288 said:
Go on the T-Mobile customer help page and dm em. I made up some story and they sim unlocked it
Click to expand...
Click to collapse
I hope he has better luck then me I couldn't get them to do anything besides take money off my bill.i lucked out was one of the first ones to get help from the gentleman that had tokens
In the United States, all 4G phones have to be sold as unlocked by law. However, there are a few stipulations like owing money on the phone (purchased on credit, monthly payments) and a 30-90 day waiting period some carriers adopt.
meletiche1 said:
Search my friend there multiple ways but you'll have to pay off at least half your bill and request unlock code from OnePlus
Click to expand...
Click to collapse
Any credible ones you have experience with? Couldn't find anything that looked legit and don't want to enter a card into a random website.
vibraniumdroid said:
Any credible ones you have experience with? Couldn't find anything that looked legit and don't want to enter a card into a random website.
Click to expand...
Click to collapse
Me either so I just opted to contact OnePlus and request an unlock code. TMobile requires the phone to be on their network for at least 40 days and I'm good standing. Once you have that you can install the TMobile Device unlock app and see if you can proceed. If you can, TMobile will SIM unlock your phone.
meletiche1 said:
Me either so I just opted to contact OnePlus and request an unlock code. TMobile requires the phone to be on their network for at least 40 days and I'm good standing. Once you have that you can install the TMobile Device unlock app and see if you can proceed. If you can, TMobile will SIM unlock your phone.
Click to expand...
Click to collapse
It has to be paid off in full as well.
vibraniumdroid said:
It has to be paid off in full as well.
Click to expand...
Click to collapse
I was able to get TMO to permanently unlock my 7T just a few days ago. I had originally contacted TMobile Help on Twitter four days after getting my new 7T. I told them I was an app and ROM developer and I needed this device unlocked so I could test my apps. At that time she wouldn't unlock it and for me because I had only had my new 7T for four days. She told me she would unlock it after 40 days and if I was in good standing with my account.
I actually waited 50 days and contacted TMobile Help again on Tuesday and I was able I was given the permanent unlock. It took a little wrangling and explaining to the new person who was helping me but I got it done without having my 7T paid off.
Sent from my OnePlus HD1907 using XDA Labs
TLDR: I was able to get my unlock code from Codes2Unlock (even with my phone having an unpaid balance).
Go to Codes2Unlock website, choose any microsoft lumia device, put in the IMEI for the Duo, once you get a confirmation email, forward it to their support rep telling them that its a surface duo and that there was no option for a Surface Duo on their website, Play the waiting game, and Enjoy once they send it over.
I (probably like you) for the longest time wanted to get my surface unlocked but couldnt because at the time i was paying on my device AT&T gave me the run around with unlock codes, and so did microsoft. Because of the area i lived in the duo was basically useless on AT&T and i literally only switched from tmobile for that phone.
I checked website after website and nobody was able to do it. I happened to remember Codes2Unlock.com from years ago when I got an unlock code from them for my Galaxy S4. So i emailed them, asked if they supported unlocking the surface duo. they said yes-- strange thing was on their site theres no option for the surface duo even though if you google it, theres a link saying they do.
So the support rep (who replies fast af lol) messaged me back asking if my device asks for an unlock pin--i said yes-- the support person said it should be no problem.
I mentioned to them that theres no option for the surface Duo and that only Lumia devices show-- they said just select any Microsoft Lumia device, send the confirmation email with the IMEI and let them know its a surface duo and they'll update it on their end. they also mentioned (after asking) that an unpaid device doesnt matter and they can still get an unlock code.
I forwarded the same Rep the confirmation email and 5 days later (this morning) i woke up with my unlock code and now my Duo runs on T-Mobile.
If theres any doubts ill reply with screenshots but im at work rn so it was just easier to type all this out first. Hope this helps anyone stuck on AT&T
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
carortruck80 said:
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
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Youre fine haha, im just glad I was able to help someone
Microsoft and AT&T can kick rocks. I cant wait for some custom roms to get released
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
Tbaba said:
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
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Did you email them like I mentioned in the post?
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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carortruck80 said:
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
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Huh? did you never have the phone up and running on AT&T network?
none24 said:
Huh? did you never have the phone up and running on AT&T network?
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I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
carortruck80 said:
I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
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Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
none24 said:
Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
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So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
none24 said:
Did you email them like I mentioned in the post?
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I havent tried codes2unlock yet. I'm still waiting on the att unlock site i filled.
carortruck80 said:
So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
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This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
Tbaba said:
This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
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If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
carortruck80 said:
If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
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As it it now, I have to get a prepaid AT&T when i get back in the country.... oh, well...
I just tried to go through codes2unlock and after more than double the 7 working days and two support request emails going unanswered I would strongly warn against using codes2unlock. Seems I've been scammed out of the 35usd fee, buyer beware.
Anyone tried this service recently?