Some background information.
This phone was not purchased new, but used with minimal damage and little-no problems at first.
However, recently, the phone tends to restart seemingly randomly, and every time it would restart, the battery level would decrease exponentially. For example, this just happened today before the big issue, it went from around 58% to 14% in one restart. It tends to restart a few times, and this is typically solved by plugging it in and just letting it charge. However, it is currently stuck in a boot loop. It used to make it at least to the lock screen, but now it is a full blown boot loop. No avail. Any tips? I dont mind losing all my data since most of the stuff that matters is on my SD card.
I'd appreciate any help, I use this thing daily and can't afford to just squeeze out a few hundred bucks for a brand new phone. Thanks.
Related
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
I've read through the forums and I saw a few similar problems like this but it seems like it those they were stuck at the bootloader, and that's not the case for me.
Basically the battery was down to 14% and I turned off the phone last night intending to charge it this morning. Somehow the battery dropped to 1% by the time I went to turn it on this morning, and it shutdown (really just lost power) right after I started it. So I go to plug it into the wall charger and then:
charge light comes on
after a few seconds charge light goes off
the phone tries to boot (does little vibrate, shows splash)
after the splash screen, phone loses power
charge light comes back on
then tries to boot after a few seconds.
repeat
If left unplugged the phone just sits there dead, but upon plugging it in, it tries to boot.
I've seen it where the phone doesn't have enough power to boot and just needs to be charged for a while, but I can't seem to do that here.
Anyone have any idea how to prevent it from trying to boot after the AC adapter is plugged in?
Thanks
arimp said:
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
Thanks
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Click to collapse
If you're desperate...you might try doing a hard-reset.
Why would that help? I don't know...except sometimes when really stuck it helps to just change the situation...try something completely different.
Of course, a hard-reset deletes all data and applications that you've put on the phone, which is why I suggested it as a recourse if desperate.
Probably keep the phone plugged in while doing hard-reset.
Same problem, solved by itself
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
nradu said:
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
Click to expand...
Click to collapse
Yes, it goes without saying -- though it's good you did -- that if you have access to another battery that's an obvious thing to try first.
The hard reset is worth trying, in general, for otherwise-unresolvable phone issues.
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
devis said:
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
Click to expand...
Click to collapse
So it was indeed a dead battery. Oddly I found someone who had a CMDA TP2 from Verizon (mine is GSM TMO), and was able to pop my battery into their phone for a minute or two and charge it to about 5%, then put it back in my phone and all was well. With their phone, plugging in the charger did not cause the phone to start up and then power cycle.
That's really weird "glitch" if you want to call it that. So mental note, don't let the battery run down too far.
Completely stock T-Mo m8. Been running Lollipop since the OTA came through, and it has worked fine for the longest time, no problems other than a bit of lag, even after clearing the cache.
A couple of days ago, the phone began to shut down whenever (seemingly) any app was launched when on battery, and then would not boot on repeated attempts. It doesn't seem to make it past the first stage of the bootloader (first HTC screen, pre-animation), most of the time. Sometimes it will make it to the T-Mobile animation and then give up.
While plugged in, it boots and works fine 9/10 times, but sometimes gives some resistance to booting. If it is unplugged and any apps are launched, it shuts down as if the battery were removed. Though, the whole while the battery seems normal, no weird fluctuations or sudden drops in battery level.
If it is unplugged after having booted and it is relatively inactive (no apps launched, or any processes, i.e. alarms, syncing, downloads, etc.), it will remain powered on.
I have attempted to Factory Reset a couple of times, and cleared the cache a couple of times. The problem persists. I can boot into recovery, though I am not rooted.
Is my battery in need of a replacement or some such? I would like to remain fully stock if at all possible. I may be able to get a replacement phone out of T-Mobile, but would also like to avoid that.
Try to RUU. Otherwise, it may be a battery or other hardware issue. In that case, a warranty replacement is probably your best course.
Agree that modding the phone is not recommended, since the phone is fully stock, and it looks to be a hardware defect of some kind (covered under warranty).
Ah! It's been so long since I've even had to connect my phone to the computer that I'd completely forgotten that RUU is an option.
I'm trying it now, thanks!
So for the last few months, my phone would randomly restart itself around once or twice a month. I didn't really care since it was a minor annoyance. Usually it would be when I was trying to do a bunch of things at once so I figured it might be a software problem. However, over the last two weeks or so, it has gotten worse. I usually charge my phone in the morning for about an hour while I get ready for the day. So by the time I leave the house, my phone is at 100%. What'll happen is I'll unplug it from the charger then will get about ten/fifteen minutes of uninterrupted usage before the screen goes black and the LG logo comes on. And the phone turns back on with less battery. Then, as I go to put in my knock code, it crashes again. Turns back on. Now with even less battery. This continues about five or six times until I'm left with anything from 3-15%. I can't make calls without the phone turning off, can't take pictures. Can't really do anything. However, there are no problems when the phone is charging. I can use it fine during that. I'm almost positive this is an issue with the battery (going to order a new one soon), however I just wanted to see if anyone else had this problem too and found a fix?
(rooted D851 with xposed)
khandaboss said:
So for the last few months, my phone would randomly restart itself around once or twice a month. I didn't really care since it was a minor annoyance. Usually it would be when I was trying to do a bunch of things at once so I figured it might be a software problem. However, over the last two weeks or so, it has gotten worse. I usually charge my phone in the morning for about an hour while I get ready for the day. So by the time I leave the house, my phone is at 100%. What'll happen is I'll unplug it from the charger then will get about ten/fifteen minutes of uninterrupted usage before the screen goes black and the LG logo comes on. And the phone turns back on with less battery. Then, as I go to put in my knock code, it crashes again. Turns back on. Now with even less battery. This continues about five or six times until I'm left with anything from 3-15%. I can't make calls without the phone turning off, can't take pictures. Can't really do anything. However, there are no problems when the phone is charging. I can use it fine during that. I'm almost positive this is an issue with the battery (going to order a new one soon), however I just wanted to see if anyone else had this problem too and found a fix?
(rooted D851 with xposed)
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Click to collapse
had this same problem many times. For me it's the battery. The battery really sucks on this phone.
Still_living714 said:
had this same problem many times. For me it's the battery. The battery really sucks on this phone.
Click to expand...
Click to collapse
X2 Same problems, same solution.
Since yesterday, my Z00A has run into a serious problem with the battery. The phone is fine until it gets down to ~65% and then it shuts down without warning. If i try to reboot, it won't work unless I plug it in.
The really confusing factor is that if I boot into recovery or bootloader, the phone will continue running. I just had a shut down and tried to reboot a few minutes ago. The phone shut down within a few seconds of reaching the lock screen, which still said the battery had 64%. I've rebooted into recovery and the battery is now down to 57%, but it's not shutting down.
I've tried to do a factory reset including a full system wipe and reinstallation. I'm running 20170902 Lineage 14.1. I've already done a factory reset and tried other versions of the ROM. I get the same result every time.
Seems like it's a hardware related issue, may be battery or with the main board.
Its the battery, same problem happened to a lot of people including me (mine shuts down at around 30% tho)
You need a replacement, good luck getting an original since asus refuses to sell the battery and all the ones on ebay and other sites are knockoff
Some users report said knockoffs don't work at all and now they are stuck with a phone that only works when charging
Recently I posted about a problem others had as well - when under 50% ish battery, my HTC 10 would randomly reboot, and that would loop until it was plugged in.
Once plugged in and fully rebooted, the battery % reading would vary from where it was before to 1%. Also, certain apps' data or cache would be deleted. I would open, Macrodroid, for example, and it acts like it's the first time being opened after installation.
This has been exhausting, having to constantly be charging, staying above 60% - and even then it still happening. After it does, the apps whose data was cleared varied, and I wouldn't always know until I opened each.
So after this I dropped it and cracked the screen. I have fixed all of my HTCs before with various problems - M8, M7, DNA, Incredible, Max - so I decided to put in a new battery to hopefully fix the bootloop problem.
After watching a few disassembly videos, it seemed best to replace the screen when I opened it for the battery. So I ordered a screen, and waited more, constantly charging, restoring data to apps like Macrodroid and initializing apps all over again.
I finally have the new battery and screen. I have a few hours. I get out all my tools.
A few hours later, I have put it back together. It's like Medusa inside this thing! I was really being risky doing this last night, because I have a ton of work to do today, yet here I am typing this on my backup nexus 5x - so slow!
So the result? Success for the screen replacement, and the battery as well. But, now, it is bootlooping still! I plug it in, and two things:
Plugging it in does not stop the bootloop.
The charging LED does not light up.
So I am hoping someone may have some insight as to what I may not have connected properly. I can post pictures later, I'm not home right now.
I looked and looked and looked and cannot find where I went wrong. I am going to take it apart and put it back together if I can't find the error. Any ideas? Any other places I should post this?
I guess when I get home, assuming it has completely drained itself, I can plug it in, and see if it gets a charge, and if the LED illuminates. I am thinking: charging port is not properly connected back + the new battery did not fix the bootloop / battery issue.
Thoughts?
Bootloops/shutdowns are going to corrupt your data. I would RUU the thing before looking for hardware trouble, which you've likely sorted out by replacing the battery (of course, we're assuming the new battery is good).
BUT before that, is there a memory test in the bootloader or recovery? If so, I would run that very first thing.
bluedimensional123 said:
Recently I posted about a problem others had as well - when under 50% ish battery, my HTC 10 would randomly reboot, and that would loop until it was plugged in.
Once plugged in and fully rebooted, the battery % reading would vary from where it was before to 1%. Also, certain apps' data or cache would be deleted. I would open, Macrodroid, for example, and it acts like it's the first time being opened after installation.
This has been exhausting, having to constantly be charging, staying above 60% - and even then it still happening. After it does, the apps whose data was cleared varied, and I wouldn't always know until I opened each.
So after this I dropped it and cracked the screen. I have fixed all of my HTCs before with various problems - M8, M7, DNA, Incredible, Max - so I decided to put in a new battery to hopefully fix the bootloop problem.
After watching a few disassembly videos, it seemed best to replace the screen when I opened it for the battery. So I ordered a screen, and waited more, constantly charging, restoring data to apps like Macrodroid and initializing apps all over again.
I finally have the new battery and screen. I have a few hours. I get out all my tools.
A few hours later, I have put it back together. It's like Medusa inside this thing! I was really being risky doing this last night, because I have a ton of work to do today, yet here I am typing this on my backup nexus 5x - so slow!
So the result? Success for the screen replacement, and the battery as well. But, now, it is bootlooping still! I plug it in, and two things:
Plugging it in does not stop the bootloop.
The charging LED does not light up.
So I am hoping someone may have some insight as to what I may not have connected properly. I can post pictures later, I'm not home right now.
I looked and looked and looked and cannot find where I went wrong. I am going to take it apart and put it back together if I can't find the error. Any ideas? Any other places I should post this?
I guess when I get home, assuming it has completely drained itself, I can plug it in, and see if it gets a charge, and if the LED illuminates. I am thinking: charging port is not properly connected back + the new battery did not fix the bootloop / battery issue.
Thoughts?
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Click to collapse
Whatever happened to your phone? I have the exact same problem. Infinite boot loop, no illuminated LED, and no way of getting into recovery or anything else with it bootlooping. It occurred after I made the mistake of trying to restart it at 25%. I have the new battery and screen. i'm going to attempt to open this Pandora's box. Seriously going to have to turn my back on HTC. The 10 is so full of software issue problems regarding the batteries that they never bothered to address.
I did the exact same thing a few days ago and my phone won't charge or boot, but I do think the problem is with the button strip, that's what i think, because i tried turning it on before re assembling it and it did turn on successfully and was charging normally but when i re Assemble it, the phone got this problem, now i think when i turned it on before assembling i pressed the power button with a screw driver because i couldn't press it with my fingers, I think there i messed it up, any advice how to fix the button strip and remove a slip nut would be very much appreciated
I had the exact same issue as you(shutting down at 50%), have you found any solution to it?
edit: I THINK clean flashing oreo firmware then latest RUU then twrp then lineage fixed my issue, charging to full rn will drain it over the next day and report back if its gone for good