HTC One M8s soft bricked, any help to fix it please? - One (M8) Q&A, Help & Troubleshooting

Hi there,
First off I would like to say that this site is literally the best for getting information on solving htc problems and I said I'd give it a shot at asking for a little bit of help. To be honest this is my first forum post on any site and I would greatly appreciate it if someone could shine the light on this for me.
My girlfriend has a HTC One (M8s) and yesterday the phone began to freeze, crash and wasn't able to make outbound calls or texts although it was able to receive them? My girlfriend later had an interview and you know turned the phone off but after the interview she tried to turn the phone back on but the phone seemed to be stuck booting. I did tremendous research on this last night and it seems to me that the phone is soft bricked. I can access the phone's data using adb&fastboot to get the cid number and all that information. The phone is also not rooted.
The problem I seem to be having is that I can't find a stock ROM for this phone. I'm brand new to this as I never done anything related to phone firmware... I have read threads on how to flash ROM's and all. I can flash a zipped ROM but the phone gets a signature verification error...
Can anyone please help me on this one as we really need to get this phone back up and running.

@seamus1407
well for your m8s all you need can found here http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
if you can't find your RUU just let me know i will try to find it for you
but need some info to search about it
if you can't find it post getvar all result after removing serialno and imei

ahmed.ismael said:
@seamus1407
well for your m8s all you need can found here http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
if you can't find your RUU just let me know i will try to find it for you
but need some info to search about it
if you can't find it post getvar all result after removing serialno and imei
Click to expand...
Click to collapse
Thanks @ahmed.ismael! I found the RUU there and all. Literally would have taken me days to find it without your link! Sorry for the late reply was flat out all week but got this phone sorted with your help!

seamus1407 said:
Thanks @ahmed.ismael! I found the RUU there and all. Literally would have taken me days to find it without your link! Sorry for the late reply was flat out all week but got this phone sorted with your help!
Click to expand...
Click to collapse
You are welcome
at any time
Sent from my HTC One M8 using XDA Labs

Related

cant install any ruu to htc desire cdma

I dont know if someone here has posted something similar but i got a huge problem with my damn htc desire, it is cdma ive tried to install the ruu froyo but it wont let me it says model id error or cid incorrect i have made the damn goldcard and it doesn't work, this phone is pissing the hell out of me. i cant do nothing with it. could someone here tell me plz some way to install an compatible ruu. the phone only boots to fastboot, i can change it to hboot but from there nothing. plz can someone here help me i;m losing my mind.
give us some details then we MAY be able to help you.. we're not friggin' magicians here..
Firstly, the RUU's didn't work because my best bet is that you were using RUU for Bravo and not BravoC (your model) - Hence modelID error.
Secondly, if you're rooted, then you're more than likely S-OFF too so you can probably just fix it, look on my guide. (DO NOT FLASH ANY HBOOTS)
to stop us working double on this, please choose either this thread, or http://androidforums.com/htc-desire/475726-cant-install-any-ruu-htc-desire-cdma.html
It gets annoying trying to help people in several different places.
My suggestion is to stay on XDA as Bortak knows his stuff and will probably be able to help. On AF you may get stuck with me and I just havent the time.
Oooh rootSu sorry didnt knew that androis forums where from here too, my apologies for that. Ummm ok the problem. I got this htc desire bravo_c it was rooted but my brother told me that the phone started on bootloop. Then I exactly didnt knew what he did but then he said the phone was with black screen. Ok I tried some guides from here, the only problem was that it happened like some guy said here, I tried to do an ruu rom but when it started doing the progress when It was at 20% it stopped and now the phone boots only in fastboot. After the ruu now I can see whats happening with the phone but like I said it only boots on fast boot. Oh other thing now the phone is S-on and the hboot is 0.98. Let me know if u need some more details. Ill let u kno,. And sorry again for the other forum.
Sent from my SGS2 using Tapatalk
There aren't that many resources for the bravoC so you've got limited options. As far as I know there is one BravoC RUU on shipped-roms.Com, but if it's not for your network provider I don't know whether it wouldn't just break your phone..
If it is the right RUU for your network then great, use it and hope for the best. If it isn't then stay away from it and contact HTC.
you should root and s-off your phone (when/if you fix it/get it back from repair), so that these sort of problems can be sorted out easily without any hiccups.
bortak said:
There aren't that many resources for the bravoC so you've got limited options. As far as I know there is one BravoC RUU on shipped-roms.Com, but if it's not for your network provider I don't know whether it wouldn't just break your phone..
If it is the right RUU for your network then great, use it and hope for the best. If it isn't then stay away from it and contact HTC.
you should root and s-off your phone (when/if you fix it/get it back from repair), so that these sort of problems can be sorted out easily without any hiccups.
Click to expand...
Click to collapse
well this sucks umm if i contact htc they will probably say to send the phone right? man i was hoping i could fix it with the guides here i really have bad luck.
So the best thing to do now is just to contact htc and wait for what they have to say. thanks for the help, sorry for posting this thread like that, it wasn't my intention to make anyone mad or anything, its just that i was so desperate that i wanted someone to help me.
Sorry I'm not mad and it IS a different forum. But sometimes I end up helping on AF and someone else helps here and we end up either
a) both duplicating each others work
b) taking different approaches.
The risk then is you take some advise from here, some advise from there, put it all together and end up bricking your phone.
I understand thanks for the help. I called htc they told me that i have to call tomorrow because Im from Puerto Rico and their offices are close today so I gotta check tomorrow to see if they are open.
dude i have a htc cdma i rooted. installed cm7 on there..took me like 10 minutes
freshkid87 said:
dude i have a htc cdma i rooted. installed cm7 on there..took me like 10 minutes
Click to expand...
Click to collapse
Yes, well done, congratulations.. your point is? Have you read the thread? No? You just decided to post something totally irrelevant? Really? Awesome.
Bortak thanks for the help man, but my brother got an galaxy s2 so I wont b trying to fix the desire anymore.
Sent from my GT-I9100 using Tapatalk
Oh and btw dont care, the desire was rooted and it had cm too the problem was that... Whatever wont waste time on u.
Sent from my GT-I9100 using Tapatalk
bortak said:
Yes, well done, congratulations.. your point is? Have you read the thread? No? You just decided to post something totally irrelevant? Really? Awesome.
Click to expand...
Click to collapse
shut your london ass up

[Q] Bricked after OTA update failed

Hi I've been searching for days and have always been able to find answers but this one has got me.
My gf has a HTC Desire HD, pretty sure it's Vodafone since she works there. Tried to do a normal update a while ago and it never started since, just sits on the HTC logo. I can boot into fastboot hboot recovery and all that but I'm stuck as to what to do from here.
I have found a couple of WWE RUU's but the error out with a CID error, I've also found a Vodafone backup someone took from clockwork but this phone only has stock recovery and I don't know how to flash clockwork without being able to boot the phone.
Hoping someone might have an easy answer, please let me know if I need to provide more details.
Thanks.
If its rooted just place a rom on the sd and flash it with full wipe. You are not suppose to accept OTA updates if the phone is rooted if Im not mistaken. If not rooted then go to HTC websight and get the official RUU and install, instructions should be on websight.
http://www.htc.com/europe/help/htc-desire-hd/#download
primussw said:
Hi I've been searching for days and have always been able to find answers but this one has got me.
My gf has a HTC Desire HD, pretty sure it's Vodafone since she works there. Tried to do a normal update a while ago and it never started since, just sits on the HTC logo. I can boot into fastboot hboot recovery and all that but I'm stuck as to what to do from here.
I have found a couple of WWE RUU's but the error out with a CID error, I've also found a Vodafone backup someone took from clockwork but this phone only has stock recovery and I don't know how to flash clockwork without being able to boot the phone.
Hoping someone might have an easy answer, please let me know if I need to provide more details.
Thanks.
Click to expand...
Click to collapse
Get me the CID and Iwill provide u with a ruu that works...VODAFONE from where? not all ruu's are available, but at least we can find one that makes your phone back to work...:good:
Unfortuanately it isn't rooted, I probably would've had more luck by now if it was.
I can't see the CID on the bootloader is there a command on fastboot or something to find this? I've been searching but can't find anything.
Sorry I thought of that afterwards, it's Vodafone Australia.
Thanks for the replies guys!
I just tried that European RUU thought I didn't have anything to loose but it came back with ERROR 132 Signature Error.
The Australian HTC site doesn't have a RUU to download that I can see.
primussw said:
I just tried that European RUU thought I didn't have anything to loose but it came back with ERROR 132 Signature Error.
The Australian HTC site doesn't have a RUU to download that I can see.
Click to expand...
Click to collapse
Read up here and see if this can help you or not.
http://forum.xda-developers.com/showthread.php?t=905003
and
http://forum.xda-developers.com/showthread.php?t=857537
Also the other option is to go to the Ace Hack Kit forum IRC Chat room and speak to those guys there. They are Abolutely GREAT with any issues and they might be able to solve your issue. I would try them first. IRC chat towards the bottom of first main post.
http://forum.xda-developers.com/showthread.php?t=1259821
Good Luck
primussw said:
Unfortuanately it isn't rooted, I probably would've had more luck by now if it was.
I can't see the CID on the bootloader is there a command on fastboot or something to find this? I've been searching but can't find anything.
Sorry I thought of that afterwards, it's Vodafone Australia.
Thanks for the replies guys!
Click to expand...
Click to collapse
yep, do the following: boot in hboot and choose fastboot. Then plug the phone (check that you see fastboot usb in red)
Open cmd as admin or a terminal as root and then, type fastboot getvar all. Get the INFOcidnum and paste it here. With that I will try to find a ruu that works. But stop trying flashing other things...you might mess the device.
Hi
Thanks again for the help. The cidnum: VODAP021
Hope this helps, I haven't checked out those other links yet though.
primussw said:
Hi
Thanks again for the help. The cidnum: VODAP021
Hope this helps, I haven't checked out those other links yet though.
Click to expand...
Click to collapse
Ok, I will look for a RUU (to see if I can get one that works, and will send it over a PM)...:laugh:
No post it here in case someone else has the same problem so he too can get the file.
Sent from my Desire HD using xda premium
Solution!!
Ok firstly sorry it's taken me ages to post this but I finally came up with a solution to this problem using a few different guides and instructions on these forums.
So the problem was I had a Vodafone AU branded HTC Desire HD that had no root and a locked bootloader that was stuck in a bootloop after a failed official update. The main problem is that there is NO stock recovery ROM ANYWHERE for a Vodafone AU HTC Desire HD, trust me I looked and I am not new to looking for stuff like this. glevitan provided me with a WW ROM that I managed to get working with a bit of work, there are also many WW ROM's around that you should also be able to use. I'll try to explain as best I can as to how I got it to work (going from memory) so if anyone else has a similar problem they may be able to use this information.
1. Firstly find a suitable WW ROM to flash, it needs to be a PD98IMG.zip image to copy to an SD card. There is a Vodafone AU dump on this forum but that will not work if you are completely stock standard. I think you can get this zip from the RUU or maybe ask glevitan if he wouldn't mind helping in providing this again. I didn't want to link to his file but there are others around.
2. Create a goldcard. If you turn your SD card into a goldcard it will allow any ROM to be flashed, normally it would only accept the Vodafone AU one but by doing this it will accept the WW one. To do this I used a second phone to create the card.
I used the Ultimate multi tool which can be found here: http://forum.xda-developers.com/showthread.php?t=1180639
You may have to do a bit of reading on getting it to work, from memory you have to put in a number to a website to generate a file, I think I ended up using a different website, there's a few options in getting this done, google is your friend for this
3. Once the goldcard is created copy the PD98IMG.zip to the root directory and put it back into the phone.
4. Turn on the phone and boot to hboot by holding vol up (I think) on power on. The phone should automatically check for a suitable PD98IMG.zip file and as long as the goldcard process worked and you have a suitable ROM on the root directory it should flash it fine.
This is basically what I did and it successfully booted after a lot of looking around. I hope this helps people in the future with similar problems. If you need to ask any questions about this process as I haven't provided every single detail please feel free to contact me and I will do my best to help you out.
Thanks again to glevitan for helping and providing a suitable ROM to flash.

[Q] I think I'm in so much trouble.... Need help please!

Hey guys,
I dropped my HTC One M8 today, and now it has a crack in the screen.
Well, I wanted to go back to the store to get it replaced under warranty, but I needed to unroot & go back to stock first.
So at home I tried to go back to stock and stuff, but it just didn't work. That is where **** hit the fan.
Right now, I can't boot into Android, can't boot intro recovery. Everytime I start my phone it boots into FASTBOOT USB, and I have the following screen: *see attachment*
I really don't know what to do, I've been searching for serveral hours and my guess is I hard-bricked it...
Please, please tell me there is a way to make it boot into android again...?
KodoKevin123 said:
Hey guys,
I dropped my HTC One M8 today, and now it has a crack in the screen.
Well, I wanted to go back to the store to get it replaced under warranty, but I needed to unroot & go back to stock first.
So at home I tried to go back to stock and stuff, but it just didn't work. That is where **** hit the fan.
Right now, I can't boot into Android, can't boot intro recovery. Everytime I start my phone it boots into FASTBOOT USB, and I have the following screen: *see attachment*
I really don't know what to do, I've been searching for serveral hours and my guess is I hard-bricked it...
Please, please tell me there is a way to make it boot into android again...?
Click to expand...
Click to collapse
Did you try to run a ruu? See if you can find a ruu for your device model and carrier you can run ruu.exe from a windows computer in fast boot USB mode
bbell101584 said:
Did you try to run a ruu? See if you can find a ruu for your device model and carrier you can run ruu.exe from a windows computer in fast boot USB mode
Click to expand...
Click to collapse
I've tried to find the correct RUU, but everytime I get an error along these lines: 'Could not verify signature'
Where could I find a correct RUU?
KodoKevin123 said:
Hey guys,
I dropped my HTC One M8 today, and now it has a crack in the screen.
Well, I wanted to go back to the store to get it replaced under warranty, but I needed to unroot & go back to stock first.
So at home I tried to go back to stock and stuff, but it just didn't work. That is where **** hit the fan.
Right now, I can't boot into Android, can't boot intro recovery. Everytime I start my phone it boots into FASTBOOT USB, and I have the following screen: *see attachment*
I really don't know what to do, I've been searching for serveral hours and my guess is I hard-bricked it...
Please, please tell me there is a way to make it boot into android again...?
Click to expand...
Click to collapse
Do you still have TWRP installed? Boot into recovery from your bootloader, and restore a backup. (You should have made one before you tried returning to stock)
xunholyx said:
Do you still have TWRP installed? Boot into recovery from your bootloader, and restore a backup. (You should have made one before you tried returning to stock)
Click to expand...
Click to collapse
I can't boot into recovery, it goes back to FASTBOOT / HBOOT every time.
KodoKevin123 said:
I've tried to find the correct RUU, but everytime I get an error along these lines: 'Could not verify signature'
Where could I find a correct RUU?
Click to expand...
Click to collapse
I got the one I use from HTC website I'm on T-Mobile and it works just fine for me maybe try changing your cid to supercid then run ruu
Did you check the ruu thread in m8 general forum
bbell101584 said:
I got the one I use from HTC website I'm on T-Mobile and it works just fine for me maybe try changing your cid to supercid then run ruu
Did you check the ruu thread in m8 general forum
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2701376 If you are talking about this thread, yes I checked it.
I downloaded several RUU's and they all say : 'MODEL-ID error, please download the correct RUU for your device'
I am going to try to change the CID to SuperCid but don't think it will work since I can't change my S-ON to S-OFF
KodoKevin123 said:
http://forum.xda-developers.com/showthread.php?t=2701376 If you are talking about this thread, yes I checked it.
I downloaded several RUU's and they all say : 'MODEL-ID error, please download the correct RUU for your device'
I am going to try to change the CID to SuperCid but don't think it will work since I can't change my S-ON to S-OFF
Click to expand...
Click to collapse
Yea being s-on I don't think you can what is your cid and what carrier do you have maybe someone can modify one of the ruus to work with your cid cause it seems the ruu is checking your cid and it doesn't match for the ruu so it isn't working. Have you tried reflashing twrp and seeing if you can enter recovery again then maybe restore one of the backups from the backups thread. I don't know how much help I can actually be cause I'm just a flasher hopefully someone with more experience and knowledge can jump in and help you I'm just suggesting what I would do in your situation. I hope you get your phone booted again though
Omg i did it
I just started the whole process again of unlocking my bootloader and stuff, using the AOI Toolkit, and I am in the PhiliZ Touch CLockworkmod now ! Thank you all for helping me, I will carefully unroot now and bring my phone back
bbell101584 said:
Yea being s-on I don't think you can what is your cid and what carrier do you have maybe someone can modify one of the ruus to work with your cid cause it seems the ruu is checking your cid and it doesn't match for the ruu so it isn't working. Have you tried reflashing twrp and seeing if you can enter recovery again then maybe restore one of the backups from the backups thread. I don't know how much help I can actually be cause I'm just a flasher hopefully someone with more experience and knowledge can jump in and help you I'm just suggesting what I would do in your situation. I hope you get your phone booted again though
Click to expand...
Click to collapse
I just got it working again, I am going to be so freaking carefull this time :S
KodoKevin123 said:
I just got it working again, I am going to be so freaking carefull this time :S
Click to expand...
Click to collapse
Glad to hear I didn't think it was hard bricked but I know it's a real frustrating feeling when you can't boot into anything
Something f**king similar here....
http://forum.xda-developers.com/htc-one-m8/help/help-t3123025
help needed please!!
Cool. Glad you got it working again.
xunholyx said:
First of all, he can't boot into system.
Second of all, everything you've mentioned needs S-Off. He is S-On.
Third of all, HTC US is different than other regions. Most of the other RUUs that have been made available are not found on HTC's websites. Most are leaked versions, I believe.
And no. It isn't in any RUU threads on XDA.
Click to expand...
Click to collapse
First of he got it fixed and booted again if you actually read the thread second of all why are you even quoting me coming at me like that with this bs as I replied in one of my posts I might be the best to help him but I was offering suggestions as no one else was helping him. Do me a favor and don't quote me no more bs like that when all I'm trying to do is help. Thank you for your unnecessary two cents
bbell101584 said:
First of he got it fixed and booted again if you actually read the thread second of all why are you even quoting me coming at me like that with this bs as I replied in one of my posts I might be the best to help him but I was offering suggestions as no one else was helping him. Do me a favor and don't quote me no more bs like that when all I'm trying to do is help. Thank you for your unnecessary two cents
Click to expand...
Click to collapse
I edited it as soon as I posted it and read ahead. I agree I should have read ahead first, but as far as nobody helping.....
Incorrect.
I started by helping him in another thread. I would have continued helping him here, but I had to go out to do real life stuff.
Anyway, the suggestions you gave wouldn't have worked.
xunholyx said:
I edited it as soon as I posted it and read ahead. I agree I should have read ahead first, but as far as nobody helping.....
Incorrect.
I started by helping him in another thread. I would have continued helping him here, but I had to go out to do real life stuff.
Anyway, the suggestions you gave wouldn't have worked.
Click to expand...
Click to collapse
That's fine my suggestions wouldn't have worked but as I said I was just trying to offer help my suggestions wouldn't have harmed him any further either but posts like the one you quoted me on makes me not want to help or offer suggestions to no one else. I've posted some useful stuff on xda though. I'm not the most technology savvy person but sometimes I do have some useful information. Like I told him I might not be the best person to help. But there's no reason to attack me for trying to help
Hey guys, thank both for the help....
But pls keep calm and "you just know what's the best for you"
bbell101584 said:
That's fine my suggestions wouldn't have worked but as I said I was just trying to offer help my suggestions wouldn't have harmed him any further either but posts like the one you quoted me on makes me not want to help or offer suggestions to no one else. I've posted some useful stuff on xda though. I'm not the most technology savvy person but sometimes I do have some useful information. Like I told him I might not be the best person to help. But there's no reason to attack me for trying to help
Click to expand...
Click to collapse
Oh. By no means did I mean to make you feel attacked.
I'm sorry if I came across that way. I was telling you that the suggestions wouldn't work and explaining why. No offense was intended whatsoever.
xunholyx said:
Oh. By no means did I mean to make you feel attacked.
I'm sorry if I came across that way. I was telling you that the suggestions wouldn't work and explaining why. No offense was intended whatsoever.
Click to expand...
Click to collapse
It's cool I'm already over it. I know there are alot more people on here smarter then me about this phone stuff. All I really know how to do is read search and flash. This is the first phone I've unlocked and rooted and stuff like that so all this is new to me anyway. So no problem man.
bbell101584 said:
It's cool I'm already over it. I know there are alot more people on here smarter then me about this phone stuff. All I really know how to do is read search and flash. This is the first phone I've unlocked and rooted and stuff like that so all this is new to me anyway. So no problem man.
Click to expand...
Click to collapse
Chances are, I'm no smarter than you are. Read and search and learn. That's what we all do here.
And sharing knowledge is what this site is based on. Please continue to try to help others.
Just don't be offended if someone corrects you. I do agree that I could have done it in a more tactful manner though. I can see how my post might have come across as abrasive, but that was not intended.

Htc one m8s help

Hi all I just got my wife's m8s, when I rebooted it the other night it went staight to fastboot screen and continues to do it now can't get into the phone at all. Tried factory reset just get spinning icon the back to fast boot menu and tried recovery just get image of a phone with red triangle and explanation mark but no other options continues for about 3 minutes then back to fastboot menu again. I am new to phone flashing but willing learn and to give it a go, however I have noticed it says S on and dont no if that is going to cause a problem. Any advice would be greatfull It did respond in htc tool kit only tried reboot command but it did respond. Also there is info about the phones software but iam not sure what is safe to post online please advise
Anyone plez, after doing some reading which is hard for me (dyslexia) I think my 1st battle is to achieve S-OFF before I can do anything, is this gonna be possible in my case
It's not easy to get help as the community for M8s is small.
I don't have M8s but let me try to help you the best that I can.
1. Is the bootloader says "LOCKED" ? If yes and it's still under warranty, htc service centre is the best bet.
2. If you want to try to fix it yourself, first thing is post fastboot getvar all result (without serial & imei no.). This will tell us all the important info about your device. If you're lucky, there may be a RUU that you can run to fix it.
ckpv5 said:
It's not easy to get help as the community for M8s is small.
I don't have M8s but let me try to help you the best that I can.
1. Is the bootloader says "LOCKED" ? If yes and it's still under warranty, htc service centre is the best bet.
2. If you want to try to fix it yourself, first thing is post fastboot getvar all result (without serial & imei no.). This will tell us all the important info about your device. If you're lucky, there may be a RUU that you can run to fix it.
Click to expand...
Click to collapse
Thanks for replying, the phone is not under warranty, and I will have to try and fix it myself, as you read I am willing to learn, is it possible for you tell me how to recover the getvar info, is it done via htc tools
Tool kit ? Don't rely on it especially that is not written for your device.
Try to do thing on your own.
Read this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4
ckpv5 said:
Tool kit ? Don't rely on it especially that is not written for your device.
Try to do thing on your own.
Read this : http://forum.xda-developers.com/showpost.php?p=64926362&postcount=4
Click to expand...
Click to collapse
Ok thanks will give it ago to night and post results, thanks again for helping

Help me to chose right firmware

Hi,
my friend asked me to flash stock fimrware on his htc one m8. he is having hard time to use it because of some wiered virus.
after searching i found that there are a lot of version of htc one m8.
i'm having hard time to find out which version he gave me..
also how flash stock firmware,there are a lot things i didn't understand
sych as S-on/s-off., hk/non-hk version
Please someone explain this
kjeasan said:
Hi,
my friend asked me to flash stock fimrware on his htc one m8. he is having hard time to use it because of some wiered virus.
after searching i found that there are a lot of version of htc one m8.
i'm having hard time to find out which version he gave me..
also how flash stock firmware,there are a lot things i didn't understand
sych as S-on/s-off., hk/non-hk version
Please someone explain this
Click to expand...
Click to collapse
Post the results of fastboot getvar all minus the IMEI and serial# (and MEID if there is one), and I or someone else here will be able to direct you to the proper firmware or RUU.

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