Develop Bugs

T-mobile 200MB?

Does anybody know how the T-mobile lifetime 200MB promotion will work?
Can the SIM card that they provide and activate in your Nexus 7 LTE be used in another device?
What happens if the Nexus 7 LTE needs warranty or replacement or if you just want to use the SIM in another device?
Will a trip to the T-mobile store be required each time you want to use a different tablet?

xdadevnube said:
Does anybody know how the T-mobile lifetime 200MB promotion will work?
Can the SIM card that they provide and activate in your Nexus 7 LTE be used in another device?
What happens if the Nexus 7 LTE needs warranty or replacement or if you just want to use the SIM in another device?
Will a trip to the T-mobile store be required each time you want to use a different tablet?
Click to expand...
Click to collapse
I'm wondering the same questions. I've been trying to log-in to my t-mobile account to try and see if the plan option can be added online but it tells me the "My-Tmobile" site is inaccessible. I'll prob stop by a store today and ask someone or maybe just call them. If I find out anything I'll post it here.

sola fide said:
I'm wondering the same questions. I've been trying to log-in to my t-mobile account to try and see if the plan option can be added online but it tells me the "My-Tmobile" site is inaccessible. I'll prob stop by a store today and ask someone or maybe just call them. If I find out anything I'll post it here.
Click to expand...
Click to collapse
The store rep said it wouldn't work with a different device. However, it is generally no trouble to swap compatible devices with a SIM on most networks in general. I would think once the SIM itself is activated (needs to be activated with a device), then it should be good to go.
Store reps don't always know, I figure testing is the only way to find out.

xdadevnube said:
The store rep said it wouldn't work with a different device. However, it is generally no trouble to swap compatible devices with a SIM on most networks in general. I would think once the SIM itself is activated (needs to be activated with a device), then it should be good to go.
Store reps don't always know, I figure testing is the only way to find out.
Click to expand...
Click to collapse
Yeah that rep doesn't know. The T-Mobile website specifically says the free data will work with any device that T-Mobile has sold or currently carries regardless if where you've bought it.
---------- Post added at 01:49 PM ---------- Previous post was at 01:10 PM ----------
I talked to technical support and they said as long as I had an online account set up that I would have access to the free starter data. However, because the plan is so new they didn't have access in their system to add it. However, he was able to confirm that I had my account setup and active.
I was then transferred to Customer Support. Customer Support claims I need to purchase a prepaid block of data (any size or amount) before I can get the free 200MB plan. But that isn't how I'm interpreting the website. I'm going to try and visit a store now to see what they say.
Sent from my HTC One using XDA Premium 4 mobile app

sola fide said:
Yeah that rep doesn't know. The T-Mobile website specifically says the free data will work with any device that T-Mobile has sold or currently carries regardless if where you've bought it.
---------- Post added at 01:49 PM ---------- Previous post was at 01:10 PM ----------
I talked to technical support and they said as long as I had an online account set up that I would have access to the free starter data. However, because the plan is so new they didn't have access in their system to add it. However, he was able to confirm that I had my account setup and active.
I was then transferred to Customer Support. Customer Support claims I need to purchase a prepaid block of data (any size or amount) before I can get the free 200MB plan. But that isn't how I'm interpreting the website. I'm going to try and visit a store now to see what they say.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'd like to hear about it. I was thinking one of the ways this can be put to the test is by activating the SIM into a Nexus 7 LTE at the T-Mobile store. Then, pop the SIM into one of their display tablets and see if it still works. Maybe even try another one for good measure. Then, pop it back into the Nexus 7 LTE to see if it still works. It would probably be a good idea to see if the SIM still works in the Nexus 7 LTE the following day. I don't see T-Mobile using some sort of IMEI filtering to restrict all but the original tablet from having network access.

xdadevnube said:
I'd like to hear about it. I was thinking one of the ways this can be put to the test is by activating the SIM into a Nexus 7 LTE at the T-Mobile store. Then, pop the SIM into one of their display tablets and see if it still works. Maybe even try another one for good measure. Then, pop it back into the Nexus 7 LTE to see if it still works. It would probably be a good idea to see if the SIM still works in the Nexus 7 LTE the following day. I don't see T-Mobile using some sort of IMEI filtering to restrict all but the original tablet from having network access.
Click to expand...
Click to collapse
Success!! Went to a store and talked to the store manager. They were willing to figure everything out with me because they hadn't had anyone come in with a tablet yet but knew the plan existed. Thankfully the manager knew details of the plan and didn't put up with the BS the idiots on the phone tried to tell her.
At first their computer systems didn't have the codes. Then they called their customer support who told them the plan didn't exist. But after they pressed the issue of the giant ad image on the website they discovered this all has to do with the new data plan naming system. Because the accounts we (anyone before today) created with the T-Mobile Sim card included with with N7 FHD, the system doesn't know how to switch it over because now that mobile data plan doesn't exist.
The End Result:
Ask for a SIM swap and a new number. They will give you a new SIM and a new mobile "number" for your tablet. My store still had to call in and have someone set up the free data plan but it didn't take more than 5 minutes. Once complete turn on the tablet with the new Sim card and login to your account through the new mim.T-Mobile.com management site. You can either set up a new account or use the same email, password, and pin you had on your previous account.
I did learn that the plan is tied to your IMEI #. So if you change devices you might need to call in for the change. But I'm not entirely sure. You may be able to just log into your account through the browser on the new device to get it working.
If at first you only get 3G and HSPA+ just wait a couple minutes and reboot the device. It will take about 5 minutes for T-Mobile to recognize the device and allow LTE bands.
Good luck to everyone who is interested in free tablet data.
Sent from my Nexus 7 using XDA Premium HD app (while riding passenger in my wife's car on my FREE T-Mobile data plan!)

This is good news. I have a spare unlocked Android phone I wouldn't mind using this on.
I asked T-Mobile about it over Twitter and was told this:
https://twitter.com/TMobileHelp/status/393159978565263360
The 200MB would be set up to provide data to a tablet. If the phone you're using would be compatible, then you could do it.
Click to expand...
Click to collapse
So ANY device can get 200MB a month. I have a spare AT&T Thrill 4G. Doesn't have LTE, but does have HSPA+.

Fingers crossed for 2gb?
So i got 10 sim cards with the 200mb free data plan ( i had some difficulty so they waived the activation fees and got them all for free over the phone). I did this because i know this is a limited time offer. However i want to know if each sim is locked to the imei of a device... or could i theoretically swap out my different sims whenever eachone goes over 200mb... bc if that will work then i have 2gb total of free data... which would make me very happy

sockaplaya22 said:
So i got 10 sim cards with the 200mb free data plan ( i had some difficulty so they waived the activation fees and got them all for free over the phone). I did this because i know this is a limited time offer. However i want to know if each sim is locked to the imei of a device... or could i theoretically swap out my different sims whenever eachone goes over 200mb... bc if that will work then i have 2gb total of free data... which would make me very happy
Click to expand...
Click to collapse
I don't think they're locked to the device, if they're anything like my Verizon sim. I can take it from my mobile and put it in my N7 for LTE access.
---------- Post added at 03:47 PM ---------- Previous post was at 03:46 PM ----------
Are there any fees associated with this (activation, etc.)?

I went to Tmo website and clicked on the link for the free 200 mb data. I just ordered the micro SIM card. It's free.
Will update when I got it and how it works with my N7

I got the SIM card, but I CANNOT activate the SIM card online!
The ONLY "Activate" link from their website is for phone, not tablet. I got this error:
"Sorry, this page is for Prepaid phone activation.
To learn how to activate your T-Mobile Prepaid Mobile Broadband device, please visit the Prepaid Mobile Broadband activation instructions page."
How did you guys activate the SIM card to get the 200mb for free?
T-Mobile support page stated the following:
If I am a new customer coming to T-Mobile how can I get my free 200MB of data and pay nothing more?
We would love for you to join T-Mobile! You can get a 200MB Starter data pass for free every month when you activate a Pay in Advance Mobile Internet line. You won't pay anything extra to receive your 200MB and you get the option to buy additional data when you need it.
And.. that's it.. nothing else... no link..

*Just tried, no problem to activate the Sim card came with the tablet..
T-Mobile Confirmation: Promotional Pass
Dear Customer,
Your new Mobile Internet Starter Data pass is now active on device # xxxxxxxxxx, and you can enjoy 200 MB of high speed data for use until 12/07/2013. To manage your account or purchase additional high speed data. visit mim.t-mobile.com.
*
Sent from my Nexus 7 using xda app-developers app

gemstocks said:
*Just tried, no problem to activate the Sim card came with the tablet..
T-Mobile Confirmation: Promotional Pass
Dear Customer,
Your new Mobile Internet Starter Data pass is now active on device # xxxxxxxxxx, and you can enjoy 200 MB of high speed data for use until 12/07/2013. To manage your account or purchase additional high speed data. visit mim.t-mobile.com.
*
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I found out I have to activate from the tablet itself and not my PC. Now it's working!

200mb on non-tablets?
M3wThr33 said:
This is good news. I have a spare unlocked Android phone I wouldn't mind using this on.
I asked T-Mobile about it over Twitter and was told this:
https://twitter.com/TMobileHelp/status/393159978565263360
So ANY device can get 200MB a month. I have a spare AT&T Thrill 4G. Doesn't have LTE, but does have HSPA+.
Click to expand...
Click to collapse
Has there anyone been able to confirm this working on a phone / alternative device ? I am hoping this will work with my new smartwatch that has a sim card slot ( the omate truesmart from kickstarter)

i think the device has to be unlocked. I tried on an ATT iphone 4s, but it would allow the sim.
---------- Post added at 11:13 PM ---------- Previous post was at 11:11 PM ----------
does tmobile allow tethering off the tablet? thx

From other forums it was said this only works with tablets and that Tmo will see you IMEI and see if you are using a phone and stop service.
I personally don't know, I only activated my N7.

No joy for me.
I called T-Mobile (no luck on the web site, kept saying it was temporarily down) and Josh tells me that because this offer was effective Oct 30, and I activated before that, that I'm not elligible.

dannyboy22 said:
No joy for me.
I called T-Mobile (no luck on the web site, kept saying it was temporarily down) and Josh tells me that because this offer was effective Oct 30, and I activated before that, that I'm not elligible.
Click to expand...
Click to collapse
Why don't you try to buy just a SIM card? It's only $10 (0.99 if there is promo). That's what most people did to get it to work with the N7, because prior to November, the N7 was NOT directly from T-Mobile.
Worth a try and cheap enough, no?

So how does the activation work? BTW If you go to a store they may give the sim cards to you for free... I got 2 micro-sims for free to test out with my phone/friends ipad2. Don't pay for it if you don't have to.
Judging by earlier posts I can't activate from my computer? Does something come up on the device when the sim is inserted?

Stephen304 said:
So how does the activation work? BTW If you go to a store they may give the sim cards to you for free... I got 2 micro-sims for free to test out with my phone/friends ipad2. Don't pay for it if you don't have to.
Judging by earlier posts I can't activate from my computer? Does something come up on the device when the sim is inserted?
Click to expand...
Click to collapse
Just put sim in iPad, turn off Wifi connection and enable Cellular connection and then open a webpage (like google.com) and it should redirect you to T-Mobile's activation page. If u have a bad signal (very slow to load page), you can now enable Wifi to finish activation.

Verizon Activation yet?

So when we last tuned in...
Verizon was giving folks "difficulty" in getting their Nexus 7 (2013) LTE activated.
It would say it's not listed in the system or some such thing.
Clever folks installed sims from other phones and that worked okay.
But, has anyone gotten a straight up, add $10 to your family share plan, install yet?
Thanks in advance for any help.

dannyboy22 said:
So when we last tuned in...
Verizon was giving folks "difficulty" in getting their Nexus 7 (2013) LTE activated.
It would say it's not listed in the system or some such thing.
Clever folks installed sims from other phones and that worked okay.
But, has anyone gotten a straight up, add $10 to your family share plan, install yet?
Thanks in advance for any help.
Click to expand...
Click to collapse
Nothing official yet. Verizon found some issues during their testing. Google and Asus are not going to fix the issues in 4.3 since 4.4 is gonna be rolled out soon. My guess is another month or two (at least).
I have the Nexus 7 LTE model and currently testing both Verizon and T-Mobile. It was EXTREMELY easy activating with Verizon. Just go to a Verizon store and purchase a MicroSim card for $15. Generate a fake IMEI number (there is a website that allows you to do this). The number generated for me tied to a Galaxy Tab. Go on Verizon site and activate (or add a new device to your plan) using the fake generated IMEI number and MicroSim number. Pop in the Micro Sim and enjoy LTE!

howardv said:
Nothing official yet. Verizon found some issues during their testing. Google and Asus are not going to fix the issues in 4.3 since 4.4 is gonna be rolled out soon. My guess is another month or two (at least).
I have the Nexus 7 LTE model and currently testing both Verizon and T-Mobile. It was EXTREMELY easy activating with Verizon. Just go to a Verizon store and purchase a MicroSim card for $15. Generate a fake IMEI number (there is a website that allows you to do this). The number generated for me tied to a Galaxy Tab. Go on Verizon site and activate (or add a new device to your plan) using the fake generated IMEI number and MicroSim number. Pop in the Micro Sim and enjoy LTE!
Click to expand...
Click to collapse
did you do this with the tmobile model or did you purchase the Verizon version when it was available online? thanks

wingrider1964 said:
did you do this with the tmobile model or did you purchase the Verizon version when it was available online? thanks
Click to expand...
Click to collapse
There is only one LTE version which can handle Verizon, T-Mobile, and ATT.

thank you!!

Verizon compatibility/IMEI

Anyone have the IMEI, ESN, or MEID number for the Nexus 5X(or 6P)?
verizonwireless (dot) com /b2c/nso/enterDeviceId.do
Looking to enter it in there to check if its "officially" compatible, I know it has CDMA compatibility but want to be sure.

I don't, but FWIW I called them today and they indicated (i) they aren't selling it but (ii) it will work on their network.

What are the odds we can visit a store on day one and be given a sim?

kbbeer said:
What are the odds we can visit a store on day one and be given a sim?
Click to expand...
Click to collapse
Not very good imo. I would think that cutting your current Verizon sim would work the best.

kbbeer said:
What are the odds we can visit a store on day one and be given a sim?
Click to expand...
Click to collapse
A simple way to get a nano SIM would be simply say you bought your buddies old iPhone 6 or Nexus 6 (Since both use nano SIM) and ask for one in store or if you're doing it over the phone ask for a new one to be shipped after telling that story. If you just come out and say it's for the 5x they might not give you one since it's not directly a Verizon device. If you do need to cut the SIM card down this works well http://www.amazon.com/Noosy-generation-Cutter-iPhone-Phones/dp/B009QTVG4K?tag=androidcentralb-20&m1k=d_ac
If you have any other questions feel free to ask !

Thanks, if I call Verizon and mention the nexus 6, will I be required to provide any specific numbers from the phone?

kbbeer said:
What are the odds we can visit a store on day one and be given a sim?
Click to expand...
Click to collapse
I went into a corporate store last week, told them I was an existing customer and needed a nano sim for a phone that I bought through a private transaction.
They asked me if I had the phone with me, I said no. They asked me for my phone number, and if it was an android or apple phone (?), I gave them my number and told them android, and a few moments later I was leaving the store with a new nano sim. No hassle at all.

kbbeer said:
Thanks, if I call Verizon and mention the nexus 6, will I be required to provide any specific numbers from the phone?
Click to expand...
Click to collapse
No shouldn't need to, as mentioned below just tell them you don't have the device with you and you need a new nano SIM give your Verizon number if they ask for it and you should be good to go!

Same thing here, I'm a VZW employee and plan to use the nano sim from my iphone (ugh, I know) and slot it right into the 5x

Finally called Verizon and they are going to mail the sim, but I need to call and provide the device info to activate. Guessing that will not work.

Or you can activate a nano sim using a adaptor off amazon. They are cheap, other option is to cut your current sim down to size.
Sent from my XT1575 using Tapatalk

jaben2 said:
Or you can activate a nano sim using a adaptor off amazon. They are cheap, other option is to cut your current sim down to size.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
That's exactly what I did. I always get the smallest card available and use an adapter. Saves me the trouble going between sim sizes and activating.
Sent from my SM-N920T using Tapatalk

Pretty sure its no big deal. As long as your a customer just walk in say you need a new sim and they will give you one..Im not even sure if they charge you for it.

The problem is activating the sim, they input details on the phone and it needs to be a Verizon approved device.

kbbeer said:
The problem is activating the sim, they input details on the phone and it needs to be a Verizon approved device.
Click to expand...
Click to collapse
The usual work around from what I've seen in YouTube videos is they need to take a SIM from an device at the store that's already activated. Some stores know this and others don't.
Sent from my Sprint Galaxy S5.

EeZeEpEe said:
The usual work around from what I've seen in YouTube videos is they need to take a SIM from an device at the store that's already activated. Some stores know this and others don't.
Sent from my Sprint Galaxy S5.
Click to expand...
Click to collapse
When I sold my Nexus 6 to a guy on swappa he used the imei from a display device to activate his sim card on verizon I think. I can't believe that works but apparently it does. I wish it was that easy to bring a phone to sprint. On Sprint the imei numbers have to actually be white listed in the system which always seems to lead to problems on launch day. Due to these phones being compatible with project fi I am hoping all of those numbers are already in the system since they need to be able to work on sprint's network for project fi I assume.

Day 1 - Verizon won't "Activate"
Hey guys,
Got my 5X yesterday and ran into a few problems. Still using the old phone for now, but I'm optimistic.
Nano SIM required:
Went to the Verizon store since my S5 uses a Micro SIM. They gave me a Nano but couldn't "Activate" it (see IMEI issue). They postulated if you pulled a Nano SIM from an already activated device (S6, iPhone 6, etc) on your account it may just plug and play, but this wasn't available to me. None the less they gave me the nano SIM and I proceeded to call the tech guys on the phone.
IMEI not in Verizon's Database:
After 3 transfers I finally got to a guy with his head on straight and he confirmed the IMEI isn't in Verizon's database (Deja vu anyone?). We spent a bit of time reviewing the 5X specs (bands) and he confirmed there is no reason why it shouldn't be allowed. Something tells me Big Red intentionally didn't import the device into their database in advance out of spite of the good ole Nexus history. Tech Support was very positive though and placed a request with the big wigs to add the device to the database and allow me to activate as a "new device". Hoping to get a response in the next 24-72 hours. Looks like my 18 years of loyal (Verizon) service is getting more pushing power than I did with the Nexus 5...
I'll keep you guys posted.

vjz224 said:
Hey guys,
Got my 5X yesterday and ran into a few problems. Still using the old phone for now, but I'm optimistic.
Nano SIM required:
Went to the Verizon store since my S5 uses a Micro SIM. They gave me a Nano but couldn't "Activate" it (see IMEI issue). They postulated if you pulled a Nano SIM from an already activated device (S6, iPhone 6, etc) on your account it may just plug and play, but this wasn't available to me. None the less they gave me the nano SIM and I proceeded to call the tech guys on the phone.
IMEI not in Verizon's Database:
After 3 transfers I finally got to a guy with his head on straight and he confirmed the IMEI isn't in Verizon's database (Deja vu anyone?). We spent a bit of time reviewing the 5X specs (bands) and he confirmed there is no reason why it shouldn't be allowed. Something tells me Big Red intentionally didn't import the device into their database in advance out of spite of the good ole Nexus history. Tech Support was very positive though and placed a request with the big wigs to add the device to the database and allow me to activate as a "new device". Hoping to get a response in the next 24-72 hours. Looks like my 18 years of loyal (Verizon) service is getting more pushing power than I did with the Nexus 5...
I'll keep you guys posted.
Click to expand...
Click to collapse
Hi man. Dude just find a phone that uses the nano sim. Activate your new sim and put it in the 5X.
I have Verizon and Had the Sony Z3V which uses a Nano sim. I simply pulled the sim out of my Z3v and put it in my 5X. Been using it since Tuesday perfectly. Love the phone on The best COVERAGE network

Pulled the nano Sim from my iPhone and plugged it into the Nexus with no issues. VZW seems to recognize it On my Verizon as an LG device as well

I'm a VZW customer and when the device arrived I called CS. They said the device is on their whitelist and he could send me a SIM. I said that I would drive over to the store and get one. I showed up at a corporate store and 5 minutes after being helped my phone has been on VZW without any issues.

Anyone using Pixel on AT&T yet ? Any problems ?

My XL 32gig unlocked is coming in this Monday (originally Nov 18-21) . I have AT&T as my carrier and wanted to know how things are working with the pixel. Any comments ?concerns ?things to fix ?Please share .Thank You !
Sent from my SAMSUNG-SM-T817A using Tapatalk

Am I am using my unlocked one on AT&T and there are the typical minor annoyances... No HD Voice/VoLTE, no wifi calling, and no built in visual voicemail option in the pixel dialer. But those are AT&T's fault.. all of the mentioned things work fine with my Verizon sim...

crowsnestitsupport said:
Am I am using my unlocked one on AT&T and there are the typical minor annoyances... No HD Voice/VoLTE, no wifi calling, and no built in visual voicemail option in the pixel dialer. But those are AT&T's fault.. all of the mentioned things work fine with my Verizon sim...
Click to expand...
Click to collapse
Does AT&T have any plans to introduce the features you mentioned?

garyHal said:
Does AT&T have any plans to introduce the features you mentioned?
Click to expand...
Click to collapse
No. They wont for unlocked devices at all. If you want to use those features you would need to go to verizon or Tmobile.

If you use Google voice, you can have visual voicemail.
Sent from my Nexus 6P using Tapatalk

garyHal said:
Does AT&T have any plans to introduce the features you mentioned?
Click to expand...
Click to collapse
Been an AT&T customer a long time and I seriously doubt it... They enjoy screwing Android and unlocked phones in general and cater to iOS..... The only non AT&T Android phone that has VoLTE is the HTC 10. They have never given any of those features to any of the unlocked Nexus so it's a fair bet they won't on the pixel either..

mastaofdacat said:
My XL 32gig unlocked is coming in this Monday (originally Nov 18-21) . I have AT&T as my carrier and wanted to know how things are working with the pixel. Any comments ?concerns ?things to fix ?Please share .Thank You ! Sent from my SAMSUNG-SM-T817A using Tapatalk
Click to expand...
Click to collapse
I pulled my ATT SIM card out of my N6 and put it into my Pixel XL when it came on Thursday. I have only made a few phone calls, but haven't had any problems. I have used it to watch many Youtube videos off ATT data. I also use a ATT Microcell at home since I live off the beaten path and it connects to that without problems while at home.
The Pixel does check for tethering permissions once you insert an ATT SIM card. There is a hotspot / Verizon thread for the Pixel that talks about an easy work around for that. The main post is http://forum.xda-developers.com/showpost.php?p=69229666&postcount=35
drwx said:
If you use Google voice, you can have visual voicemail.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I always setup Google Voice on my phones. I don't use it for calling, but have it handle my voice mail to get Visual Voice mail. That and I have an old ATT 100 test messages for $5 plan so I do almost all of my texting through Google Voice.

I tested it with ATT with my 6p SIM. I then put the Project Fi car in the Pixel and the ATT back in the 6p. I am doing a test over the next few weeks with a trip to Germany, Sicily and then a 2,000 mile drive in the US from Maine to Texas. That should confirm the choice. In Maine, US Cellular beats ATT. In Texas I don't know.

I do have Google Voice but the uncertainty of android apps (ie: Hangouts being phased out, Google Voice app not being updated) wished there was something definitive to integrate with.

unlocked verizon note 10 plus issues

Hi, i purchased an unlocked verizon N10+ from swappa.com . I spoke to verizon over the phone, via fb and twitter and i confirmed with them the phone is FULLY unlocked, no bad debts not stolen. I even went to a verizon store saw the screen with everything ticked green for ok.
But i have tested a tmobile and att sims and they both tell me contact verizon (and obviously i did through the above methods).
I want the option for it to work on gsm (works fine on verizon)
Any ideas what is, could be wrong. Verizon is adamently it should be working..but alas
Thanks.

Most verizon phones have to be on their carrier for 60 days after they are sold. Maybe the phone didn't meet that criteria? And I know for my phone, I've used it on T-Mobile, but I couldn't switch it over until after I went through the set up process.

ptko15 said:
Most verizon phones have to be on their carrier for 60 days after they are sold. Maybe the phone didn't meet that criteria? And I know for my phone, I've used it on T-Mobile, but I couldn't switch it over until after I went through the set up process.
Click to expand...
Click to collapse
Whats the setup process?
I am going from an mvno to verizon (for a month only) to get their tech support, i have read elsewhere tier 2 tech support can solve the issue. But its a pain.

sammyDC said:
Whats the setup process?
I am going from an mvno to verizon (for a month only) to get their tech support, i have read elsewhere tier 2 tech support can solve the issue. But its a pain.
Click to expand...
Click to collapse
I'm sure there is a way. The phone you purchased is a Verizon phone, from what it sounds like, and wasn't on the carrier the full 60 days. So you may need to be on verizon 60 days total. Or get them to unlock it.

ptko15 said:
I'm sure there is a way. The phone you purchased is a Verizon phone, from what it sounds like, and wasn't on the carrier the full 60 days. So you may need to be on verizon 60 days total. Or get them to unlock it.
Click to expand...
Click to collapse
It is a verizon phone. It IS unlocked. But first level of support cant solve it. I need their tier 2 le el of support and hence the move to a more expensive verizon from a cheaper mvno JUST to get that support...
But thats life !!!!

sammyDC said:
It is a verizon phone. It IS unlocked. But first level of support cant solve it. I need their tier 2 le el of support and hence the move to a more expensive verizon from a cheaper mvno JUST to get that support...
But thats life !!!!
Click to expand...
Click to collapse
It sounds like it wasn't an unlocked device, but rather a carrier device that was through Verizon. The person you bought it from probably didn't have it on Verizon longer then 60 days.

12 people verified unlocked all verizon ppl. Phone, fb, twitter, in store.
Others on xda said u need tier 2 support, frontline verizon ppl do not know or understand

sammyDC said:
12 people verified unlocked all verizon ppl. Phone, fb, twitter, in store.
Others on xda said u need tier 2 support, frontline verizon ppl do not know or understand
Click to expand...
Click to collapse
What MNVO were you trying to use it on?
Sent from my SM-T727V using Tapatalk

gernerttl said:
What MNVO were you trying to use it on?
Sent from my SM-T727V using Tapatalk
Click to expand...
Click to collapse
I am using fine on redpocket verizon. would like to try att or tmobile mvno - eg redpocket or mint. tried both sims from other people they don't work.
also went to a tmobile store and they tried - didnt work.
it's a verizon issue at this stage. will contact their tier 2 support. I have read others have had success (hopefully they do a 'real' unlock !!!!)

sammyDC said:
I am using fine on redpocket verizon. would like to try att or tmobile mvno - eg redpocket or mint. tried both sims from other people they don't work.
also went to a tmobile store and they tried - didnt work.
it's a verizon issue at this stage. will contact their tier 2 support. I have read others have had success (hopefully they do a 'real' unlock !!!!)
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Yeah. It that's a Verizon problem. I know Verizon phones are GSM capable, because I have used them in Japan and Okinawa. Have you tried a factory reset with a non-Verizon SIM in it?

No i didnt try factory reset...
BUT since signing up to verizon and using the service i called them and now they are saying i need to complete 60 days (54 to go) to get it unlocked.
Interesting a dozen people said it WAS unlocked while i was on redpocket (verizon version), and also the IMEI has changed since placing in a verizon sim - howd that happen? Do imei s change or what?
:silly:

You can change an IMEI, but it's illegal in most countries. The fact that it changed after you activated on Verizon indicates that the previous owner was possibly doing something shady.
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