Does anyone have confirmation that the Note 7 supports video calls over cellular network? I believe it's also called as RCS Video Calling.
Not the ones using apps with data or wifi (eg. Skype, Hangouts, FB messenger, etc.)
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Edit - I'm answering my own question here. The answer is yes, it does. Apparently, the store demo units do not have this function because there isn't a SIM Card inserted. But an actual unit will have this function where it belong.
Hi! I recently ditched my Verizon plan and went prepaid instead (and saved a substantial chunk of moolah). A few days ago I was poking around the My Verizon website and noticed I could enable HD Voice and Video Calling for free, so I enabled them. On my phone, under Advanced Calling, I can enable HD Voice but I can't enable HD Voice and Video Calling. When I try to enable HD Voice and Video Calling, I get a message that says "Video Calling is not available. Please contact customer care to have the service turned on." I called customer service and was told that Video Calling uses your high-speed data, and I had already used up my 5GB of data for the month and was now using the much slower Always-On data. He hooked me up by adding 2GB of data to my account for free and told me to wait a little bit and the Video Calling should work. The next day the 2GB of data was there, but I still couldn't enable Video Calling. I called Verizon again and they said Video Calling is definitely enabled on my account.
Any ideas as to why I can't enable it on my phone? Thanks!
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
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I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
cntryby429 said:
I've had the hd voice calling activate on its own when I call a friend with an S6 on Verizon. There were no prompts but my dialer showed "HD" during the call and the audio was much improved.
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I think the "much improved" is very subjective. The person on the other end sounds unnatural to me... Maybe its the years of ****ty audio quality that Verizon has forced on me.... But I'm not a fan. Besides it is fairly worthless as the other party has to be a compatible verizon phone. Most of my calls, other than my wife, are on other networks or land lines, where the HD does not come into play...
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HD calling works for me (Shows the HD icon when Codec is AMR-WB). However video calling does not. If I force Video calling provisioning. It turns off after reboot. Works on my buddies Pixel XL however...
I'm on Verizon also and HD calling works for me. I haven't tried video calling but it shows up for some contacts.
djeddieone said:
Has anyone been able to use HD calling & native phone dialer video calling? I have both features turned on through the verizon website/app & also on settings/networks & also on the phone dialer settings but I don't see it when I make calls.
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I'm in the same boat. All settings and provisioning activated, but don't see the "HD" icon on calls, or anything related to video calling.
Let me know if you figure anything out.
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Both work for me. Video calling icon comes up when on call and hd voice icon as well.
I haven't been able to test HD Voice, but I'm finally seeing options for video calls in the dialer.
*I think* this is what fixed it:
-Dial *#*#4636#*#*
-Select Phone Info
-Make sure provision boxes are checked for VOLTE, Video and Wi-Fi Calling
-Reboot, just to be safe
-Go to Wireless & networks settings and select Network settings reset
-Turn off Advanced Calling and turn it back on
-Reboot
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When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
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Video calling and HD work for me. I have the Google version, not the Verizon one. It's nice to be able to switch during a call but the quality is often bad even with a good connection. Google Duo seems to work better and works with iPhones and all Android phones.
DoctorB0NG said:
When people with Verizon call me, I get HD Voice but when I call them, it's standard quality. Wtf Verizon/Google...
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Dangit!
I thought I was all good, but I have the same thing. Incoming calls are HD, outgoing are not. Or if they are, there's no icon indicating it.
Still can't get Wi-Fi calling to activate, also.
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I'm on Google's support chat right now regarding the HD voice with outgoing calls issue on Verizon. I'll post what I find.
Edit: they kept trying to tell me it was Verizon's fault. They said I either didn't have HD voice enabled on my account or I had a service issue both of which are wrong. I've triple checked my account and it wouldn't work when someone called me if it weren't enabled. Also, it doesn't matter where I am, the issue always behaves the same. Outbound calls give no HD voice but inbound do.
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HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
larsdennert said:
HD outgoing and video works for me. Gs pixel on 7.1.1 but it worked on 7.1 too. Works on both wifi and LTE. Wifi calling is switchable also.
I'd say get a new sim card. Sometimes vzw tech can reprovision the card properly. Sometimes it's easier to just get a new one. I've had weird stuff happen where only one side of the conversation can hear the other and only a new card would fix it.
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Thanks. Good to know there are some Pixels on Verizon out there without issues.
I'll try the new sim. Mine is at least three years old--maybe four!
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Can anyone explain why when I try to Facebook call, video, etc data drops instantly? It happens every time. I have unlocked Google PIXEL xl.
Hello, I have a Version Note 4 (SM-N910V) (N910VVRU2CPF3) and I really want to video call my wife with the same phone. I would like to use the native built in video caller.
I just got this phone and from what I understand, I need to turn on HD voice/video calling under advanced calling. I have Total Wireless (Tracfone/Strattalk) and there is an error when I try and turn it on from Verizon. Is there another way to get it working? I am familiar with rooting with my Verizon Note 3, do I need root?
I have page plus which is another Verizon mvno and they don't support HD calling either. It is my understanding that Verizon reserves those features for their own customers.
I started using hangouts. I was just curious if there was a way to force it.
I have the international unlocked Note 10+. I need the features that ATT offer, like WIFI Calling, Visual Voicemail and Mobile Hotspot. I flashed the Note to ATT firmware and have all the features but the only feature that worked was the Mobile Hotspot. WiFi calling does not work, as well as visual voicemail.
Someone recommended that I use an old iphone IMEI and "trick" the system, which I did. Now WIFI calling WORKS, AS WELL AS VISUAL VOICEMAIL. But now the Mobile Hotspot doesnt work.
When I call ATT they tell me that i have to have the IMEI for the android phone on my account to get Mobile Hotspot working. When they change it, Mobile Hotspot starts working, but then WIFI calling and Visual Voicemail stops working..
this is driving me crazy. Any ideas?
As far as I know, and from my past with unlocked phones, the carrier native tools don't usually work or work inconsistently. I didn't even have VZW visual voicemail with my unlocked Note 9. I used the Samsung version. Wifi calling never worked, nor did HD video calling. As a matter of fact, I couldn't get my Galaxy Watch LTE to work at all until I switched to a Note 10+ from VZW. Then everything worked - VOLTE, wifi calling, HD voice and video, etc. On the unlocked phone I made a dozen calls to support and they could never get it to work correctly. And it sucks, because I love unlocked phones, as I like the Samsung toolset better than the VZW garbage.
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