Replaced device new problems with secure folder access - SOLVED - Note 7 Questions & Answers

OK so got the replacement. Anyone else having problems with secure folder? I and others are getting Alert secure folder cannot be set up because unauthorised software was installed on the device.
Same issue on s health not working.
Tried cache clear etc.
Is it never ending with the note 7??
SOLUTION
Yes this is my replacement following recall. The solution is to re-initialise the device via smart switch PC or mac. It clears the issue but pretty much re-installs everything so DO THIS FIRST to save a whole load of wasted time!!!!
Sent from my SM-T800 using Tapatalk

Unauthorised software???!!
Sent from my SM-N930F using Tapatalk

No idea unless Samsung have installed some test app that doesn't work with their own security policy updates
Sent from my SM-N930F using Tapatalk

I got this today too, can't use S health either cause of it

This thread has a possible solution
http://forum.xda-developers.com/showpost.php?p=68690963&postcount=1860
Sent from my Tab S using XDA Labs

MKchrias said:
This thread has a possible solution
http://forum.xda-developers.com/showpost.php?p=68690963&postcount=1860
Sent from my Tab S using XDA Labs
Click to expand...
Click to collapse
This absolutely worked for me!

Did you try rooting the device before the problem?

Is this your replacement from the battery debacle?

Yes this is my replacement following recall. The solution is to re-initialise the device via smart switch PC or mac. It clears the issue but pretty much re-installs everything so DO THIS FIRST to save a whole load of wasted time!!!!

Ok, for anyone as daft as me, you need to go to 'initialisation' without the phone plugged in and manually enter the model/serial.
It still didn't work, unfortunately - keeps restarting the phone as soon as it's downloaded and therefore doesn't perform the reinitialisation.
What also hasn't worked is downloading the firmware from SamFirm and flashing AP/CP/CSC. Very frustrated. Anyone got any suggestions?

Helo Ian using Samsung j7 prime . Secure folder cannot setup unauthorized software was installed in the mobile & knock also not open . I tried smartswitch reinitialize but same problem found . Plz help me I can I solve ?
---------- Post added at 06:41 AM ---------- Previous post was at 06:31 AM

MKchrias said:
This thread has a possible solution
http://forum.xda-developers.com/showpost.php?p=68690963&postcount=1860
Sent from my Tab S using XDA Labs
Click to expand...
Click to collapse
does not work in me..i still have that dialog box!!!!!

Am also suffering from same.
What can i do
Please help me

Sir plz help me...i have a samsung j7 prime....when i open my secure folder unauthor
It says unauthoruzed software was found help me pmz....it also says that failed to created knox....j7 prime....knox waranty status 0×1

Related

I9000XWJM2 Bug Reports

Works nice so far but it won't let me install BRUT maps ALL other firmwares allowed this..
http://forum.xda-developers.com/showthread.php?t=630887
Any ideas? Or are there are problems you find?
No probs to report yet, works brilliantly.
Sent from my GT-I9000 using XDA App
wouldnt recognise any sim cards in mine, flashed it twice, gone back to JG5 and working fine. It is a GSM phone unlocked when i got it, on O2, tried virgin sim too but didnt work :-|
dan 6a said:
Works nice so far but it won't let me install BRUT maps ALL other firmwares allowed this..
http://forum.xda-developers.com/showthread.php?t=630887
Any ideas? Or are there are problems you find?
Click to expand...
Click to collapse
Tried Brut maps, installs and works fine.
Market BUG
After I flash this firmware, I only able to download a few applications and then something weird happened. The Market start to download the program that I don't download and it say download unsuccessful and after that when I want to download other program, It stuck at starting download.
Only solution I found is factory reset
I originally used DXJF4 rom
LukeSP said:
After I flash this firmware, I only able to download a few applications and then something weird happened. The Market start to download the program that I don't download and it say download unsuccessful and after that when I want to download other program, It stuck at starting download.
Only solution I found is factory reset
I originally used DXJF4 rom
Click to expand...
Click to collapse
if the solution is a factory reset and does not repeat, it is not a bug..
The market downloading problem keep coming back street every factory reset.I've done 3 times.
First,I can download application like normal.Then,the market start downloading many the applications that I didn't download and then I've stock at starting download.
Sent from my GT-I9000 using Tapatalk
I noticed the phone gets very warn with these last few firmwares and the battery doesn't seem to last long with the JM2 firmware...
Really bad battery time, lost 40 percent at 8 h standby,
LukeSP said:
The market downloading problem keep coming back street every factory reset.I've done 3 times.
First,I can download application like normal.Then,the market start downloading many the applications that I didn't download and then I've stock at starting download.
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
Hey Luke,
Been experiencing this problem ever since i got this phone, i've now tried every firmware update possible, no real fix as yet. I suspected it had something to do with the fact that i moved from a Nexus One with Froyo back to Eclair, but it sounds like you haven't done that.
Let me know if you find a fix... would love to be able to use my market the way it was intended.
No YouTube connect
Hi XDA Folks,
i upgraded my SGS to XWJM2 ,ad root access and mimo v4 speedhack .
All works fine only if I wann to play youtube i get an connect error message
" java.io.FileNotFoundExeption:
/data/data/com.google.android.youtube/cache/GDataRequest.176494359"
i test with Root Explorer an did not find the file "GDataRequest.176494359"
in the requested folder .
xda developers you have solution for me
PS. quadrant standard bench between 1650-1750 with the new Firmware
ikenley said:
Hey Luke,
Been experiencing this problem ever since i got this phone, i've now tried every firmware update possible, no real fix as yet. I suspected it had something to do with the fact that i moved from a Nexus One with Froyo back to Eclair, but it sounds like you haven't done that.
Let me know if you find a fix... would love to be able to use my market the way it was intended.
Click to expand...
Click to collapse
try this fix - http://forum.xda-developers.com/showthread.php?t=711569&highlight=android+market+apps
hmmm i have the same setup as you have, but i have no issues with youtube, maybe a app or faulty restore which breaks it for you?
dirkr said:
Hi XDA Folks,
i upgraded my SGS to XWJM2 ,ad root access and mimo v4 speedhack .
All works fine only if I wann to play youtube i get an connect error message
" java.io.FileNotFoundExeption:
/data/data/com.google.android.youtube/cache/GDataRequest.176494359"
i test with Root Explorer an did not find the file "GDataRequest.176494359"
in the requested folder .
xda developers you have solution for me
PS. quadrant standard bench between 1650-1750 with the new Firmware
Click to expand...
Click to collapse
Camera Geotaging stops working after some seconds.
Simply no position inside the EXIF Tag.
This issue is not new in this Firmware.
It exists longer time.
pshetty said:
try this fix - http://forum.xda-developers.com/showthread.php?t=711569&highlight=android+market+apps
Click to expand...
Click to collapse
Thanks for the tip but it did not work. I'm having a problem where the imei number on the phone using *#06# is different to the case imei. I don't get how the numbers changed, but would desperately appreciate if someone could tell me how to match them up again?
I also have a problem with try to correct by changing .imei in /system /efs to match case imei but after reboot it keep changing back.
Sent from my GT-I9000 using Tapatalk
cHarOn99 said:
hmmm i have the same setup as you have, but i have no issues with youtube, maybe a app or faulty restore which breaks it for you?
Click to expand...
Click to collapse
yes thanks that was the solution iforget todo factory reset
now works fine
I already had 2 crash/freeze with this kernel, it looks definitely unstable.
2 crashes situation :
1/ Pressing stop/play in xiialive lite
2/ listening audio in the standard mp3 player.
It crashed both time using the audio device.
I waited 1min the first time, hoping OOm killer or something else would kill a bad behaving process; without success.
The second time, i did not had time to loose :/
Very disapointing !
2 days after installing JS2 I'm still unable to connect to Market.
I'm unable to setup the Google login. Error is always no server available or something in that manner. Selecting clearing cache in recovery also did not help either.
Any suggestion is highly appreciated.
Thanks.
If you are not able to login to the market, then you will have a general problem..
Because you can even login if you dont have the market fix..
The market fix is just for secure apps...

Cant update with Kies (Stuck at 99%) [SOLVED]

Hi, I got a update to my Note 16hrs ago, it failed to download OTA because I was not properly connected to my Wifi.
After that I downloaded Kies and connected my phone there and got a message that I had new updates to download, but when I press ok and the download starts (preparing to update) but gets stuck at 99%.
I have tried this several times now (first time ~12hrs ago) and I have rebooted both the computer and the note several times between and even re-installed kies without any luck.
If I search for updates in the phone it says that there are not any. I am waiting for the ~38mb big upload with MultiView.
Does anyone of you maybe know what is wrong? Thanks!
Make sure that you have logged in with a Samsung account on your phone.
hagba said:
Make sure that you have logged in with a Samsung account on your phone.
Click to expand...
Click to collapse
How do I do that?
ikonane said:
How do I do that?
Click to expand...
Click to collapse
Go to settings then press add account. Make a Samsung account. Then try the OTA again.
If not, un install kies and go to to the directory that it installed in before. Delete that whole kies directory (there might be leftover files) then reboot your computer. Install kies again and give it a shot.
Sent from my GT-N7100 using Tapatalk 2
Kies is buggy & rubbish. Try OTA updates.
Sent from my GT-N7100 using Tapatalk 2
prinzhernan said:
Go to settings then press add account. Make a Samsung account. Then try the OTA again.
Click to expand...
Click to collapse
Yeh I have an Samsung Account, I logged into it again and synced all. Restarted the phone but still no OTA update.
prinzhernan said:
If not, un install kies and go to to the directory that it installed in before. Delete that whole kies directory (there might be leftover files) then reboot your computer. Install kies again and give it a shot.
Click to expand...
Click to collapse
I un-installed Kies, deleted the entire Samsung folder, rebooted and installed it again, but still no luck.
Do you think that there is some kind of queue for the OTA update, since I got it once but could not download it because of the wifi and now I cant find it?
Possible. Another possibility is an error. The only way to confirm is to factory reset and try to ota again.
Sent from my GT-N7100 using Tapatalk 2
I finally fixed it. What I did was to deactivate my firewall and my anti-virus program and it worked. It must have been stopped by those somehow.
Thanks anyways for all the help!
ikonane said:
I finally fixed it. What I did was to deactivate my firewall and my anti-virus program and it worked. It must have been stopped by those somehow.
Thanks anyways for all the help!
Click to expand...
Click to collapse
Always d firewall..sigh..i always facing problem when do configuration on router for my client n found out it was always due to firewall of PC
Sent from my GT-N7100 using xda app-developers app
Same problem here, tnx for the info, it works great that way
Av for me: ESET NOD32!
I am happy that the thread can help.
yes, Nod 32 for me as well.
Same here, Disabling ESET Endpoint AV v5 resolves the issue. Thanks ikonane!
Yup, ESET Nod32 for me as well.
Disabled Nod32 .
Updated S3 with Kies.
Enabled Nod32 again.
Thanks.
yes you are absolutly right..it worked for me also..:good:
thankx a lot buddy..:highfive:
Thanks man, just tried updating mine and same problem. NOD32 disabled, all went swimmingly.:good:
it works yaaaaaaa
ikonane said:
I finally fixed it. What I did was to deactivate my firewall and my anti-virus program and it worked. It must have been stopped by those somehow.
Thanks anyways for all the help!
Click to expand...
Click to collapse
thank you very very very mutch you have no idea of what you saved me of i was about to root my s3 just to have the new rom but now NO i can keep my phone intact thanks to you

[Q] Cant login to google-rooted-tried almost every possible method-PLZ HELP

I am using t2 ultra dual d5322
I am not able to login to my google accounts and getting the error "cant establish reliable connection..
I have a rooted device.
1- I installed root explorer, tried adding # to the host file-didnt work (file not saving_
2- installed root browser, tried saving host file-didnt save
3- reset my phone to factory setting zillion times-didnt work
4- cannot boot my phone to recovery.
I HAVE TRIED EVERY POSSIBLE STEP. PLEASE PLEASE PLEASE HELP ME
http://forum.xda-developers.com/showthread.php?t=2969781
Sent from my D5322 using XDA Free mobile app
Not working
rrd84 said:
http://forum.xda-developers.com/showthread.php?t=2969781
Sent from my D5322 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks a lot for replying but tried that. Isnt working
ankitandandroid said:
Thanks a lot for replying but tried that. Isnt working
Click to expand...
Click to collapse
I had same problem, after trying almost everything, for few weeks, I have to reset phone..
everything is fine now.
Didn't work
You mean factory resetting the fone right? I did it 10 times, still the problem persist.
Anybody plz help, it's getting to my nerves now

[Q] permission pop-up issue?

Is anyone else getting a constant "permissions pop-up" that states something along the lines of 'blah blah controls phone dialing' then it gives you the 15 second choice of denying the app or allowing it (with the option of never showing that message again....which doesn't work). It comes up every 5 seconds and is making the phone a joke to use. There was a fix for the ZenFone 5 and I was wondering if there is one for the the 2 as well.
kaoswardphone said:
Is anyone else getting a constant "permissions pop-up" that states something along the lines of 'blah blah controls phone dialing' then it gives you the 15 second choice of denying the app or allowing it (with the option of never showing that message again....which doesn't work). It comes up every 5 seconds and is making the phone a joke to use. There was a fix for the ZenFone 5 and I was wondering if there is one for the the 2 as well.
Click to expand...
Click to collapse
You could uninstall Aviate...
ultramag69 said:
You could uninstall Aviate...
Click to expand...
Click to collapse
It happens with whatsapp, Facebook, Asus help (which can't be deleted). Earliest record of someone expressing this same issue was over a month ago. I was hoping there had been a fix that may help me.
Sorry, can't help as I haven't experienced this issue.
Maybe someone else out there who hasn't read/responded yet....
If you are rooted you could try the 'fix permissions' app available on playstore.
No guarantees it will work as i have not used it on this device. It had worked well for me on other devices.
Sent from my LG-D802 using Tapatalk
ultramag69 said:
You could uninstall Aviate...
Click to expand...
Click to collapse
You can uninstall system apps with titanium backup also if your phone is rooted
kaoswardphone said:
It happens with whatsapp, Facebook, Asus help (which can't be deleted). Earliest record of someone expressing this same issue was over a month ago. I was hoping there had been a fix that may help me.
Click to expand...
Click to collapse
I'm having the same issue
corrsea said:
If you are rooted you could try the 'fix permissions' app available on playstore.
No guarantees it will work as i have not used it on this device. It had worked well for me on other devices.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
This is interesting! I'll look into this throughout the weekend and post back if I have any success!
Same issue & really annoying.
Hi guys I think here is the issue is described in asus forums zentalk ( i cant post links yet) search for "Permission popup every second"
Apparently a firmware upgrade will fix it
Firmware download WW_2.15.40.13 and above should fix it.
But i have tried to copy the new firmware to the root directory but its not picking it up .
Very frustrating for what looks to be a good phone !
amiteshkumar said:
Hi guys I think here is the issue is described in asus forums zentalk ( i cant post links yet) search for "Permission popup every second"
Apparently a firmware upgrade will fix it
Firmware download WW_2.15.40.13 and above should fix it.
But i have tried to copy the new firmware to the root directory but its not picking it up .
Very frustrating for what looks to be a good phone !
Click to expand...
Click to collapse
You can flash the firmware yourself with ADB though most img files are rooted...
How we do that?
Amateur user
riqgm said:
How we do that?
Amateur user
Click to expand...
Click to collapse
Look here- http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
Your welcome...

How to stop Popup ads on zenfone 2

Hi
I got a Zenfone 2 from gearbest. I keep getting popup ads randomly appearing. Has anyone else had this problem? How can I remove these pesky ads?
Thanks
Wipe & install rom from scratch
Inviato dal mio ASUS_Z00AD utilizzando Tapatalk
keikkio said:
Wipe & install rom from scratch
Inviato dal mio ASUS_Z00AD utilizzando Tapatalk
Click to expand...
Click to collapse
I tried doing this through recovery . But it's the same after wipe and clean install.
Thanks
What ads exactly? Have you tried uninstalling all the unneeded bloatware the phone comes with?
Sent from my ASUS_Z00AD using Tapatalk
yrtrnc said:
Hi
I got a Zenfone 2 from gearbest. I keep getting popup ads randomly appearing. Has anyone else had this problem? How can I remove these pesky ads?
Thanks
Click to expand...
Click to collapse
Please go through this;
https://blog.lookout.com/blog/2015/11/04/trojanized-adware/
nishuksd said:
Please go through this;
https://blog.lookout.com/blog/2015/11/04/trojanized-adware/
Click to expand...
Click to collapse
Ok. This seems like the problem.
Any ideas on remedies?
Thanks
Sent from my SM-N9000Q using XDA Free mobile app
yrtrnc said:
Ok. This seems like the problem.
Any ideas on remedies?
Thanks
Sent from my SM-N9000Q using XDA Free mobile app
Click to expand...
Click to collapse
I cannot confirm whether your device is infected by that mentioned kind of malware.. Can I know which country you belong to?
And if your device is infected, presently there is nothing we can do. Lookout clearly said that for a normal user it's better to replace the device with a new one. And for an advanced user who know well about root/system files, can try removing those malware from root level...
Everyone is at risk, dont worry.. Someone will come up with a solution..
nishuksd said:
I cannot confirm whether your device is infected by that mentioned kind of malware.. Can I know which country you belong to?
And if your device is infected, presently there is nothing we can do. Lookout clearly said that for a normal user it's better to replace the device with a new one. And for an advanced user who know well about root/system files, can try removing those malware from root level...
Everyone is at risk, dont worry.. Someone will come up with a solution..
Click to expand...
Click to collapse
Hello
There must be a way to clear the phone completely. A full wipe somehow and start fresh?
If I knew what the files were I'd delete them from root folders. No problems there.
Thanks
Sent from my SM-N9000Q using XDA Free mobile app
yrtrnc said:
Hello
There must be a way to clear the phone completely. A full wipe somehow and start fresh?
If I knew what the files were I'd delete them from root folders. No problems there.
Thanks
Sent from my SM-N9000Q using XDA Free mobile app
Click to expand...
Click to collapse
These malwares will not be removed even on full wipe/factory reset or anything. And as I told presently there is no way to remove it. But dont be sure that your device is infected by that one, may be it's something else.., so first you've to check other things, find out if its because of any application installed in your phone!
Remove those suspicious apps, and then check it out..
I removed many apps. But no success.
Any idea on how the malware reinstall itself after a clean wipe?
Sent from my SM-N9000Q using XDA Free mobile app
the malware doesnt reinstall itself.. it simply hides in the system partition which isn't affected my clean wipes.
the only way to remove it is to wipe and restore the system partition.
You could try
http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
under 3.1) Rooting Zenfone 2
use method 1
that will flash a clean image to your system partition, albeit with root and its caveats like "DO NOT TAKE OTAs, flash manually"
google is the real criminal...
hi guys..first of all install addons detector from playstore..use it ..it will show you all apps with adv.addons…delete those apps….second go to apps..google..yes..google…that is the main culprit..delete all your stored history…caches..cookies etc…third always browse the web in incongnito mode/do not track mode.whenever there is a pop up on your mobile..see the ad closely ..u will see :i:..press it..it will take you to its source..(google)..follow instructions…and you will be fine !! and last but not least…bless me..!!
nishuksd said:
These malwares will not be removed even on full wipe/factory reset or anything. And as I told presently there is no way to remove it. But dont be sure that your device is infected by that one, may be it's something else.., so first you've to check other things, find out if its because of any application installed in your phone!
Remove those suspicious apps, and then check it out..
Click to expand...
Click to collapse
what does it mean.. i think wiping out entire partition will sort the issue. re partition you device. or wipe and reflash every partition with fastboot commands
The problem is Gearbest. They do this on almost every freaking phone they sell, and in the case of ZF2, they even make it in a way that you are unable to even update the ROM (it gives error everytime). They do this more notoriously on Xiaomi devices, they just come loaded with adware with no chance of getting rid of it, at least for regular smartphone users.
Anyway, i bought mine last month and the way i did it was this:
Convert the SKU from CN to WW (search here the thread on how to do it)
Flash phone with Asus Flash Tool, i used the oldest available LL build, from 05/2015
Reboot to recovery, connect to PC and update to latest LL build via ADB
Reboot to recovery again and update to the first MM build via ADB
Boot the phone normally, put latest MM firmware zip file on internal storage or sdcard and update via update notification.
There you go, a ZE551ML updated to latest official MM firmware, with WW SKU.
JBolho said:
The problem is Gearbest. They do this on almost every freaking phone they sell, and in the case of ZF2, they even make it in a way that you are unable to even update the ROM (it gives error everytime). They do this more notoriously on Xiaomi devices, they just come loaded with adware with no chance of getting rid of it, at least for regular smartphone users.
Click to expand...
Click to collapse
Then, GTFO Gearbest and never buy anything from this ****ing company, again, ever.
Sent from my ASUS_Z00A using XDA Labs

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