Caller Id - Greyed Out - G3 Q&A, Help & Troubleshooting

Hi,
I have recently moved to another country and am experiencing difficulties making calls on my phone.
The network provider tested my sim in their phone and it worked.
It appears to be a setting which hides the caller id for outgoing calls.
If i go to:
Phone>Settings>Call Settings>Additional Settings
I find 'Caller Id' however this is greyed out.
Any idea what is causing it to be greyed out?
And how i can resolve it?
I appreciate any assistance offered.
Many thanks
Ben

Related

Caller Id Contacts Only

In the phone setting - Services - Caller Id is an option to send id "Only to Contacts" instead of everyone or no one. It isn't working with the official AT&T WM6. Actually I'm not sure it ever worked. Anyone have an luck getting it to work? It would be great.
W
i cannot get it working too..
wshealy said:
In the phone setting - Services - Caller Id is an option to send id "Only to Contacts" instead of everyone or no one. It isn't working with the official AT&T WM6. Actually I'm not sure it ever worked. Anyone have an luck getting it to work? It would be great.
W
Click to expand...
Click to collapse
That is for outgoing caller id (ie, only reveal your caller id to people in your contact list). Is that what you tested to determine it wasn't working?
wshealy said:
In the phone setting - Services - Caller Id is an option to send id "Only to Contacts" instead of everyone or no one. It isn't working with the official AT&T WM6. Actually I'm not sure it ever worked. Anyone have an luck getting it to work? It would be great.
W
Click to expand...
Click to collapse
This is not similar to picture caller ID or any 3rd party apps. This service is provided by your Network Operator. If you're subscribed to it then you will have the capability to reveal or not to reveal your ID to your receivers by sending the command to your Network Operator.
yes.. its not caller id picture. its to enable the reveal of our phone number to the caller or not. i am using it but everytime i call the function is not working.
gerald20000 said:
yes.. its not caller id picture. its to enable the reveal of our phone number to the caller or not. i am using it but everytime i call the function is not working.
Click to expand...
Click to collapse
Are you subscribed to the CLIR service?
AFAIK, Celcom only gives you 2 options when subcribed to it. 'To show' or 'Not to show'. There's no selective show.
Yes, I actually understand how it is supposed to work and have tested it by calling both contacts and numbers not in my contacts.
Send my Caller Id to everyone or no one works. The option to send to contacts only shows as an option when downloaded from the network and worked on an older phone. I am not sure it ever worked on the 8525 but it isn't working now even though tech support at HTC and At&t says it should. They blame it on unofficial upgrades to software.
I'll test it again on the next build from At&t which I hear is in the kitchen now.

Does Unlocking remove Call Barring/Call Blocking of incoming & outgoing calls?

Hi There!
Hope someone can help me as I did a few searches without any luck!
if I have a phone where both incoming and outgoing calls are completely blocked, and the phone is locked to a network, will unlocking the phone and changing the SIM fix the call barring problem as well?
Is it possible that the phone itself is blocked on all networks eg by IMEI or something?
Thanks!
Gimlee
PS. Thanks for an amazing and informative forum - I love the sticky's, makes things so much easier for a newb like me.

[Q] Call Forwarding help on Android FRX07.1

I'm running Android FXR07.1 on my HTC TP2 on the ATT GSM network. I was toying with some ideas about how best to use Google Voice. I went into the GSM call settings page and then into Call Forwarding. I tried to set Always Forward to my google voice #. Instead of putting my number there, it only showed a block character. Not only is the forwarding not working, but also I cannot now unforward my calls. When I try to disable, I get this message:
Call settings error.
"Your carrier does not support disabling call-forwarding when your phone is unreachable"​
Any ideas on how to get this issue fixed?
I don't really have a clean solution.
But if your phone is out of network due to a bug, why don't you just restart on Winmo to reverse the situation?
It should work, as the call forwarding is an operator setting, no matter where you want to forward.
Thanks for the suggestion. I was able to resolve this. I actually found something online that was a code to disable all call forwarding. I can't find it now, but I think it was ##0040#...or something very similar. It still did nothing. Then I booted to WinMo and couldn't even find a cal forwarding option. I booted into the FRX07 build that I also had on my SD card and it still showed forwarding there. But in FRX07 I was able to disable the settings properly. Once I did that, I booted back into FRX07.1 and it was properly disabled there too.

Call Forward not working (AT&T)

Anyone having an issue with call forwarding not being able to be set up? I use youmail for voicemail and today I went to set it up on my 5X, It couldn't forward the calls. When I went into the call settings to try to manually enter the code I get an error. It will not allow me to forward. Anyone else have this issue?
The exact message I get is:
"Call settings error
Unexpected response from network"
Opps meant to post this in Q&A. I reported to the mods to move
Bump on this.
Using a Nexus 5X trying to setup call forwarding, and I get the same error when configuring it from the phone application, and "Call Forwarding, Connection problem or invalid MMI code" when using the MMI code. Same thing happens when I try to configure it using a Nexus 6 running Marshmallow.
Tested fine on an AT&T branded HTC A9 running marshmallow though, so it seems to only affect the Vanilla flavor of the OS.
I had to call AT&T and have them manually do it but it's still not working correctly. If I dont answer the call it goes to my AT&T voicemail but if I reject the call it goes to youmail even though in call settings it's all set to youmail. I'm going to call AT&T tomorrow and try to figure it out.
Sent from my Nexus 5X using Tapatalk
I had the same issue. I had to call them and they made changes to the hd and standard voice call forwarding sections and that fixed it.
chocmatic said:
I had the same issue. I had to call them and they made changes to the hd and standard voice call forwarding sections and that fixed it.
Click to expand...
Click to collapse
So after a call to them and mentioning this and telling them with no answer it was still going to my AT&T VM she checked and sure enough it wasn't provisioned correctly. Now everything works as it should
After reading this I called AT&T and passed on the information. She told me that I was provisioned correctly and entered my IMEI in their system. Still can't get HD Voice or Call Forwarding working. Any other tips that may help??
Ralph
rdecker692000 said:
After reading this I called AT&T and passed on the information. She told me that I was provisioned correctly and entered my IMEI in their system. Still can't get HD Voice or Call Forwarding working. Any other tips that may help??
Ralph
Click to expand...
Click to collapse
I had the same issue, even got my nano-sim swapped again. Turned out it was the HD Voice feature. N5X supports HDV, AT&T provisioned it correctly but this feature causes communication failure to AT&T network when try to change/update call forwarding. The ATT tech guy disabled HD Voice on my account, I can now change/update the forwarding numbers again. The fix might be temporary though, ATT regularly does network sweep and it might just automatically turn on HDV feature again when it detects your phone supports it. A permanent solution would be for Google to add an option to manually disable HDV on the phone in the next update.
Sorry for the 2-year old thread bump, but I have a relevant update...
It now appears that the stock dialer can properly provision the call forwarding settings on AT&T. Settings --> calls ---> call forwarding ---> update busy/unanswered/unreachable. I reached out to AT&T support after changing and they confirmed it was properly set on their end. Though, FWIW, I previously had AT&T set the forwarding settings, but had to pull the SIM to test an iPhone. It seems to have reset the forwarding settings, which is why I had to mess with this again in the first place...

SIM: Default for calls grayed out

Hello,
I recently moved from Turkey to US and replaced my SIM. When people call me, the calls do not register at all until I receive indication that they have left a voice message. When looking at my settings, the SIM cards & mobile networks setting shows the SIM card, however, the Default for calls area is gray and is set to the third setting, which is a circle with a line through it (not SIM 1 or 2). I have tried EVERYTHING I can think of and cannot change that setting, which I suspect is the issue for not seeing my calls. Any thoughts out there on how to change this?
Thanks!

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