Develop Bugs

[Q] Screen problems after fixing phone

Good day dear xda-developers community,
I have a very strange problem, searching the net did not bring any results so I thought I'd ask the guys here, perhaps somebody has had a similar problem as well.
A couple of months ago my video card broke, I could start up my phone but had a lot of artefacts so I brought it to the store I bought it at and they sent it out for repairs under warranty conditions. I got the phone back and I had no artefacts anymore so I was more than happy.
A couple of days after that I noticed a scratch on the screen, a small one but still quiet noticeable. The phone was never dropped and always carried in the pocket, so I thought to my self "ohh well, I guess this could happen".
Now though, a couple of weeks using the phone I have a strange feeling that the screen that was put on my phone after replacement isn't Gorilla Glass at all, it feels weird when you touch it, not as smooth and there is A LOT of grease that stays on the phone, never really noticed any in a whole year using the phone before, plus the proximity sensor doesn't always work, when I bring the phone to my ear I have to do it a couple of times before it goes out.
Now here's what I am wondering, is there any way to check whether the screen is Gorilla Glass or not, and that the company hasn't just put some cheap replacement glass on my phone to save up money?

Anybody got any idea what's up?

well the easiest thing to do it putting two HOX side by side and compare the two screens i guess

Go back to the shop and demand a detailed repair overview. Your entitled to one since its your phone !
Or let them take it in for another repair/research. Just dont take no for an answer.

beast1944 said:
Anybody got any idea what's up?
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You might like to see my earlier posting, also my screen now is broke and some greasy stuff was on my screen as well...
http://forum.xda-developers.com/showthread.php?t=2314196&goto=newpost

Unetwork said:
You might like to see my earlier posting, also my screen now is broke and some greasy stuff was on my screen as well...
http://forum.xda-developers.com/showthread.php?t=2314196&goto=newpost
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I guess we were both duped and had some clone screen put into our phone instead of the original HOX screen, which really sucks, cause I don't even know how to prove that, also I noticed that I have 2 yellow spots on the left-top side of the screen, they are very well visible on the white background and they get even Yellower as the phone gets hotter.

beast1944 said:
I guess we were both duped and had some clone screen put into our phone instead of the original HOX screen, which really sucks, cause I don't even know how to prove that, also I noticed that I have 2 yellow spots on the left-top side of the screen, they are very well visible on the white background and they get even Yellower as the phone gets hotter.
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Wauw thats what I had when I just got mine brand new..its a known issue with the One X
It has to do something with the glue..better get it replaced and ask for the old screen so you can check if its a clone.
Hope it will work out well for you bro, I took my loss as they will not give me a refund..

Unetwork said:
Wauw thats what I had when I just got mine brand new..its a known issue with the One X
It has to do something with the glue..better get it replaced and ask for the old screen so you can check if its a clone.
Hope it will work out well for you bro, I took my loss as they will not give me a refund..
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They won't give you a refund, but did you try getting it fixed? is it covered by the warranty? The problem is that I bought it in the netherlands and I was just there a couple of weeks ago, had the phone done and went back to Belarus, where we don't the HTC service centres. I will have to wait till I go to the netherlands again to give the phone back into repairs.

beast1944 said:
They won't give you a refund, but did you try getting it fixed? is it covered by the warranty? The problem is that I bought it in the netherlands and I was just there a couple of weeks ago, had the phone done and went back to Belarus, where we don't the HTC service centres. I will have to wait till I go to the netherlands again to give the phone back into repairs.
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No refund here in Macedonia, the service told me I dropped the phone which I did not...
I am trying to find a replacement screen with digitizer

[Q] I dropped my One X

Hi, so I dropped my One X on the road and before I noticed it, I stepped on it.. It's the first time my phone is damaged after more than a year of using it. Aside from having scars all over it's white body, nothing much happened to the camera, audio, etc.
The bit that I cannot live with is a small burn line that appears yellow and red/pinkish on the center right edge on the screen, it appears more on white backgrounds i.e. browsers, etc.. It's really annoying, I have no warranty nor insurance, and I have no clue on what it actually is.
Can anyone give me a clue on what exactly is it, how to fix it, and how much would it cost? Thanks.

Pluto said:
Hi, so I dropped my One X on the road and before I noticed it, I stepped on it.. It's the first time my phone is damaged after more than a year of using it. Aside from having scars all over it's white body, nothing much happened to the camera, audio, etc.
The bit that I cannot live with is a small burn line that appears yellow and red/pinkish on the center right edge on the screen, it appears more on white backgrounds i.e. browsers, etc.. It's really annoying, I have no warranty nor insurance, and I have no clue on what it actually is.
Can anyone give me a clue on what exactly is it, how to fix it, and how much would it cost? Thanks.
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Ah, bad... I think that you damaged screen, so it's hardware and only fix is screen replacement...

nikola016 said:
Ah, bad... I think that you damaged screen, so it's hardware and only fix is screen replacement...
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Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?

Pluto said:
Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
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I don't know, in my country is 150-200 euros

Pluto said:
Oh noes, I was planning to sell it and get a Nexus 5 after a couple of weeks, but looks like I'm never gonna be able to sell it now.
Any idea how much will a screen replacement cost me?
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Click to collapse
here you are man there is even the back cover if u want
One X replacement

I think the colouration is due to permanent pressure applied on that part of the screen. Perhaps when you stepped on it you caused some internal component to shift and apply pressure on the screen from inside. I suggest getting a replacement back cover (pretty cheap), open the device, unscrew the motherboard and rescrew see if the pressure point is relieved. Then go ahead and replace the cover and theres a good chance all will be back to normal.
There's a ton of disassembly videos on YouTube. It's pretty easy - I just did it for the first time this week to swap a damaged battery.
Sent from my HTC One X using Tapatalk

[Q] Yellow screen burn at bottom of screen

Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?

Sounds like a faulty panel to me

Lennyuk said:
Sounds like a faulty panel to me
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That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?

Give us a picture

htc_HD2 said:
Give us a picture
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Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.

Dead pixel maybe
Sent from my LG-D850 using Tapatalk

StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
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No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.

Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.

Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........

Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
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Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?

Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
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Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....

I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.

bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
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Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.

That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.

pulsarvp said:
That may be glue.
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Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....

This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.

whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.

pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers

hi did you ever get this problem fix because i having the same problem with my g3 please help

ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
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Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...

thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx

ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
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Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.

I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.

i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.

Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.

Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.

yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?

yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan

i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down

Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:

manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
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After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.

help!!! direct sunlight?? kindly put the instructions pls

WEIRD SPOT under the screen, please help.

Hi All,
This spot appeared out of nowhere the other day.
Is it water? Is the glue under the screen coming off?
There is no crack or anything.
What do you guys think it is?
If it's something that won't expand, I don't mind it.

Looks like black color on glass is scratched

nNeFeroN said:
Looks like black color on glass is scratched
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Click to collapse
And it looks like it's getting bigger every day.
Any solution?

Lebo-Wog said:
And it looks like it's getting bigger every day.
Any solution?
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Click to collapse
I would contacted with service center to get best idea solution from them .

nNeFeroN said:
I would contacted with service center to get best idea solution from them .
Click to expand...
Click to collapse
Done, let's see where this lead.

Of course....
How encouraging to upgrade to another oneplus phone.

Lebo-Wog said:
Of course....
How encouraging to upgrade to another oneplus phone.
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Click to collapse
Oh it's sad... I just got 1 idea, to try coloring this place with something like nail polish

Lebo-Wog said:
Done, let's see where this lead.
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Click to collapse
Same happened to me on my OnePlus One, I figured it was from a really tight case that I had on it, taking it on and off, starting from the same corner. Mine was glass separating from digitizer..... It never effected the touch/screen function, but was terribly annoying.
I eventually replaced the screen and digitizer all in one piece. ( After a drop and screen smash)
Wonder if the 5t is built on same "layers" as the one.
Bummer.

Supertacomonkeyexplosion said:
Same happened to me on my OnePlus One, I figured it was from a really tight case that I had on it, taking it on and off, starting from the same corner. Mine was glass separating from digitizer..... It never effected the touch/screen function, but was terribly annoying.
I eventually replaced the screen and digitizer all in one piece. ( After a drop and screen smash)
Wonder if the 5t is built on same "layers" as the one.
Bummer.
Click to expand...
Click to collapse
I put the phone on ebay and the bidding will end today.
IT's around 180$ for a screen replacement.
Not worth it.