My Oneplus 3 has died. I put it on charge last night and this morning it wouldn't start. Totally dead. No LEDs or sign of anything even when I reconnected the charger. Has anybody else had this experience? I'm very sad because I was extremely happy with my purchase, in every way. I just loved everything about the phone.
Oneplus at first said I would have to send the phone back under the warranty, for inspection, and then repair. After protest, they agreed to replace the phone, but only because it was less than 30 days old. I am pretty sure this limitation does not comply with the British Consumer Rights Act. I still have to wait for a further email to say how to send return the phone. I am sure they won't action the replacement phone until they get the old one back. The whole process sounds like it will mean being without a phone for some considerable time. I will post again, with details of the time it takes. In the meantime it seems to me that the phone is great, and not just great value, but there is a big customer service disadvantage in dealing with a Chinese supplier. - Mike
nottheusualtoday said:
My Oneplus 3 has died. I put it on charge last night and this morning it wouldn't start. Totally dead. No LEDs or sign of anything even when I reconnected the charger. Has anybody else had this experience? I'm very sad because I was extremely happy with my purchase, in every way. I just loved everything about the phone.
Oneplus at first said I would have to send the phone back under the warranty, for inspection, and then repair. After protest, they agreed to replace the phone, but only because it was less than 30 days old. I am pretty sure this limitation does not comply with the British Consumer Rights Act. I still have to wait for a further email to say how to send return the phone. I am sure they won't action the replacement phone until they get the old one back. The whole process sounds like it will mean being without a phone for some considerable time. I will post again, with details of the time it takes. In the meantime it seems to me that the phone is great, and not just great value, but there is a big customer service disadvantage in dealing with a Chinese supplier. - Mike
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I've seen similar cases with identical scenario.
It just happens..
nottheusualtoday said:
Oneplus at first said I would have to send the phone back under the warranty, for inspection, and then repair. After protest, they agreed to replace the phone, but only because it was less than 30 days old. I am pretty sure this limitation does not comply with the British Consumer Rights Act.
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Are you pretty sure or totally sure?
It does not sound totally unreasonable to me that they want to try to repair the phone without giving you a replacement phone.
But yes it sucks.
Try holding the power button for around 60 seconds. See if it boots up.
Related
About 12 days ago i received my HTC one X from Mobicity.
At first i was stoked to see the clear screen, and smooth ICS experience.
However, it the short time that I've owned it, I've noticed a scratch under the screen, the battery drains 20% per half hour and reception problems.
For a phone i brought outright for $750, this is unacceptable.
I called Mobicity and they told me i had to go through aussiewarranty.com because the phone now falls under warranty and not DOA.
I'm sincerely worried that they will charge me the $50 inspection fee, on top of shipping which i have to pay for to tell me that the phone is within tolerance, or that these issues are not enough to claim warranty.
Another huge issue is, i unlocked the Bootloader through HTC in hope it would fix the battery issue, but then it turned out the nvidia power management fix wasn't really an improvement at all.
So what can i do? This is my first time returning a phone, and i think posting this for all to see is beneficial to anyone else who needs to do the same.
Here's a screenshot for reference, the phone was left on my desk charged to 100% before i set the brightness to full, turned on airplane mode, and turned off the sleep timer.
UPDATE 27th April:
Spoke with Aussiewarranty, and they were incredibly helpful.
They have reassured me that as long as the software is stock, they will replace the phone. Though parts for the phone are very limited, if needed they will buy one from local stores to ensure i have one. Very happy with how everything turned out.
But, HTC were unhelpful and never returned my calls.
Ok, what happened here is my phone went to swim with me crying.
I tried to dry up the phone, but I still can't turn it on. Then, I send my phone via my carrier (Rogers Canada in my case) for repair. Of course, I am pretending to be innocent saying I don't know what happened to my phone, and I just can't turn it on. Then HTC (I suppose it is some outsourced place, but should be licensed under HTC) told me that there are COLLISION on the mother board and somewhere else, which is ridiculous. There is one much more ridiculous thing: the repair is going to cost
$1000
Of course, I am not asking them to repair for me. I just want to share how ridiculous it is, and if you guys can gimme some hints on how I can have it repaired, that will be great.
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
If you're lucky the phone might magically just turn on, on any given day. I've seen that happen
Sent from my HTC One_M8 using Tapatalk
IAmSixNine said:
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
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I accept your comment, but what I wanna say is $1000 is ridiculous...
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
IAmSixNine said:
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
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It's 1000 CAD, which equals around 930 USD.
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
Sleepycloud said:
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
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Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
BenPope said:
Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
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I've washed them full cycle several times. Each time when I found my phone i soaked them in alcohol and agitated them for about 20 minutes fully submerged. Then I use a toaster oven and dried them out with gentle heat and by sucking air into the phone about 20 times. All of them worked again. Even an iPhone once. Yes, I said full cycle. I found my phone in the when I was loading the dryer. Have I been lucky? I dunno. Many find this hard to believe, but it's true. I put a charging port in my girlfriends note 2. It came from a water damaged Note 2. It was sitting in parts for 2 months. I figured it was dry because it was sitting in open air. Well I put it in and it worked. A week later she lost data and voice. Long story short, that chargign port wrecked everything in the Note 2. When they opened it up, it has white fungus looking corrosion working halfway up the phone in three spots. It absolutely ruined the Note 2 and an insurance claim had to be made. It can go ether way, saved or junked. Just depends on the conditions.
Sleepycloud said:
I've washed them full cycle several times
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Wow, I guess you don't learn fast.
Water damaged vs got wet.
If you're quick enough and use the correct method and lucky, you may get the thing working again, but I'd hardly say reliably. HTC or any repair centre are hardly going to want to provide a 3 month warranty on a repair of a phone that's got wet without replacing everything that can be damaged by water.
The sum of the parts is greater then the price of the item.
Thats why we have chop shops. Some cars are worth more when parted out and the pieces are sold individually.
So if each component was being sold to him at retail pricing, add labor and whola, higher price.
I got my S6 Edge brand new around 3 weeks ago, and all was well with it. But for the past week my phone has been acting up. It has been overheating, being very slow, loosing signal very frequently and the battery has been dying very quickly. 3 days ago, I made an appointment with T-mobile (the place I got the phone at) to have them look at it, and likely send it back to Samsung under the 1 year warranty. This appointment was supposed to be tomorrow.
This is where the main problem arose. Last night, i plugged my phone in to charge on my desk, and then fell asleep. When I woke up this morning, it was still where I left it. I went to pick it up, and it was blazing hot so I quickly unplugged it. I then left the room for a minute, and when I came back i looked closer at the phone and the screen was cracked! The phone has never been dropped, and the aluminium around the screen is in perfect condition.
Could the screen have cracked due to the temperature? Will T-Mobile still take it back without having to pay the $175 deductible? What should I do?
Thank you,
Michaek
DevoutDevelopment said:
I got my S6 Edge brand new around 3 weeks ago, and all was well with it. But for the past week my phone has been acting up. It has been overheating, being very slow, loosing signal very frequently and the battery has been dying very quickly. 3 days ago, I made an appointment with T-mobile (the place I got the phone at) to have them look at it, and likely send it back to Samsung under the 1 year warranty. This appointment was supposed to be tomorrow.
This is where the main problem arose. Last night, i plugged my phone in to charge on my desk, and then fell asleep. When I woke up this morning, it was still where I left it. I went to pick it up, and it was blazing hot so I quickly unplugged it. I then left the room for a minute, and when I came back i looked closer at the phone and the screen was cracked! The phone has never been dropped, and the aluminium around the screen is in perfect condition.
Could the screen have cracked due to the temperature? Will T-Mobile still take it back without having to pay the $175 deductible? Qhat should I do?
Thank you,
Michaek
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Click to collapse
Sucks to read what happened to your screen man! Specially after being with the phone for such a short time. In my personal experience with warranties and service providers, they will more than likely classify the issue as physical damage. Although you didn't drop the phone or have any noticeable point of impact on the body, they will still argue that the screen is cracked.
Your best bet would be to take it to Samsung (They are after all the manufacturer and the warranty is provided by them, not by T-Mobile) and hopefully can talk some sense into the rep. Most of the times when a new flagship device is out, manufacturers like to "capture" probable units that could pose safety risks or a more wide spread problem.
Hope this helps!
Gelialtron said:
Sucks to read what happened to your screen man! Specially after being with the phone for such a short time. In my personal experience with warranties and service providers, they will more than likely classify the issue as physical damage. Although you didn't drop the phone or have any noticeable point of impact on the body, they will still argue that the screen is cracked.
Your best bet would be to take it to Samsung (They are after all the manufacturer and the warranty is provided by them, not by T-Mobile) and hopefully can talk some sense into the rep. Most of the times when a new flagship device is out, manufacturers like to "capture" probable units that could pose safety risks or a more wide spread problem.
Hope this helps!
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Thanks for the suggestion. Sadly, Samsung told me that I would have to pay for the replacement or repair. I am waiting for a call back from a regional manager to have this problem solved. Hopefully something will happen.
DevoutDevelopment said:
Thanks for the suggestion. Sadly, Samsung told me that I would have to pay for the replacement or repair. I am waiting for a call back from a regional manager to have this problem solved. Hopefully something will happen.
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Keep us posted how it turns out! I'm interested to see how Samsung handles it.
Gelialtron said:
Keep us posted how it turns out! I'm interested to see how Samsung handles it.
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Samsung asked me to send in the device for inspection. They said that it will either A. be fixed for free or replaced due to factory issues, or B. Charge me for a full repair.
Will definitely keep you updated when they call me after inspecting the device.
DevoutDevelopment said:
Samsung asked me to send in the device for inspection. They said that it will either A. be fixed for free or replaced due to factory issues, or B. Charge me for a full repair.
Will definitely keep you updated when they call me after inspecting the device.
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Can you share some images of your phone, front and side profile.
Would be interesting to know if you had a battery failure, where the battery overheated swelled and expanded so much that it blew up causing the screen to crack from the inside.
Pp.
PanchoPlanet said:
Can you share some images of your phone, front and side profile.
Would be interesting to know if you had a battery failure, where the battery overheated swelled and expanded so much that it blew up causing the screen to crack from the inside.
Pp.
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The thing didn't seem to be expanded. It still turned on, but the battery would drain quickly. Tested it today and got a few hours on the battery. I feel like the battery has been malfunctioning and that it could have caused it, but I dont think that the battery blew.
Sadly the pictures that I took were with an old phone so you cant see much. I would take more but it is already on its way to Texas. :/
Ok, let us know how it turns out and hope you have a favorable outcome with Samsung.
Pp.
PanchoPlanet said:
Ok, let us know how it turns out and hope you have a favorable outcome with Samsung.
Pp.
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Gelialtron said:
Keep us posted how it turns out! I'm interested to see how Samsung handles it.
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I talked to a samsung rep today and they said that it will be covered as a full warranty repair. I am still waiting for an update from their system on the repair. Once I get the device back. I will update again.
DevoutDevelopment said:
I talked to a samsung rep today and they said that it will be covered as a full warranty repair. I am still waiting for an update from their system on the repair. Once I get the device back. I will update again.
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NICE!!! Glad to see they'll cover it!
I wonder what they found?
Probably a battery failure.
???
Pp.
PanchoPlanet said:
I wonder what they found?
Probably a battery failure.
???
Pp.
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They haven't told me anything besides a "operating system issue" that caused the damage. This could mean anything in my book. A battery problem is likely the issues since the battery has been giving me issues since I got it. At least now it will be repaired, hopefully nothing else goes wrong with the device now.
After using an old RAZR HD I really miss my S6
Just got another phone call from Samsung saying it will NOT being covered. They are taking a second look at it, but where it seems, I might have to file a claim with them to get it sorted out.
So what happened finally?
DevoutDevelopment said:
Just got another phone call from Samsung saying it will NOT being covered. They are taking a second look at it, but where it seems, I might have to file a claim with them to get it sorted out.
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What happened after the second phone call?
I have faced the similar issue.
visheshsahlot said:
What happened after the second phone call?
I have faced the similar issue.
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I returned the S6e and got a new phone
Phone just quit charging the other day. No water damage or anything, it just died. Holding the power down trying to boot it after letting it charge for a while doesn't do anything. The phone is cold to the touch and I think it just went kaput.
No biggie, right? I have a warranty.
The problem is when I try to email or call them, I get nowhere. There is no response to any communication with LeEco. Does anyone have any ability to initiate a warranty claim and an RMA? I just need a replacement and am not looking for a refund or anything. I'm in the US.
Please help - I feel like I just lost $200 if I can't reach anyone over at LeEco.
Purchased the phone at Best Buy and in calling them they gave me a number that doesn't exist for support at LeEco.
Do I have any recourse with Best Buy?
Thanks in advance.
I am in the same boat, was trying to call them multiple times, but no response. Send them email also.
I dont know if you guys live in a humid climate or not but for the hell of it , put it in bag of rice seal good and let it sit for 24 hours can't hurt. Maybe moisture got in there
Have you try this: https://forum.xda-developers.com/le-max-2/how-to/guide-hard-brick-fix-qualcomm-hs-usb-t3492949
Good luck
Maybe you could submit a ticket to Leeco, from here: http://www.leeco.com/us/user/cutTicket.html
bwzippy said:
Phone just quit charging the other day. No water damage or anything, it just died. Holding the power down trying to boot it after letting it charge for a while doesn't do anything. The phone is cold to the touch and I think it just went kaput.
No biggie, right? I have a warranty.
The problem is when I try to email or call them, I get nowhere. There is no response to any communication with LeEco. Does anyone have any ability to initiate a warranty claim and an RMA? I just need a replacement and am not looking for a refund or anything. I'm in the US.
Please help - I feel like I just lost $200 if I can't reach anyone over at LeEco.
Purchased the phone at Best Buy and in calling them they gave me a number that doesn't exist for support at LeEco.
Do I have any recourse with Best Buy?
Thanks in advance.
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Phones don't die just like that, in your case, it's either the battery, or a hard brick, or a defective screen. You should better change the battery and try to flash stock software afterwards if battery doesn't work, then you go for the screen, also the chargers that LeEco provides are crappy so it maybe went "out" and afterwards you went out of battery, try to charge with a different cable and charger. Can't post links till i get to 10 posts, if you don't mind and if i was helpful click the thanks button .
Well the phone is in with some rice and a silicone packet thing that absorbs moisture. It never got wet before it died, but figured what the heck, I have no other options.
LeEco won't pick up the phone, nor return my emails or voicemails. Nice company!
@filippos96 - phone is fully stock and I've tried several different chargers. The phone doesn't get warm at all - like its not even receiving power. If I open it up to replace the battery that might not fix it if the issue is with a component before the battery.
Thanks for the suggestions guys. If anyone knows a shortcut to open an RMA I would greatly appreciate it.
bwzippy said:
Well the phone is in with some rice and a silicone packet thing that absorbs moisture. It never got wet before it died, but figured what the heck, I have no other options.
LeEco won't pick up the phone, nor return my emails or voicemails. Nice company!
@filippos96 - phone is fully stock and I've tried several different chargers. The phone doesn't get warm at all - like its not even receiving power. If I open it up to replace the battery that might not fix it if the issue is with a component before the battery.
Thanks for the suggestions guys. If anyone knows a shortcut to open an RMA I would greatly appreciate it.
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It doesn't respond to ANYTHING? Like if you press the power button for 10+ seconds does it vibrate? Like it doesn't even show boot screen or smth? Need more info for a better diagnosis. Also, doesn't matter if the phone is fully stock, anything could have been a factor leading to hard brick, which is most likely your case.. It's like most certainly the battery or a hard brick, may be a bad screen, one of those 3 for sure though. I vote for hard brick and dead battery . Happened to me on my 1+1.. I had no hope that the phone was ever gonna be usable, though that the cost would be higher than the ceiling, it turns out that it was just 8$, a new battery.. I have much much experience with smartphones, used to run my own repair and sell shop. It's up to you if you wanna follow my advise for free, or visit a fellow repairman . If this was any helpful to you please make sure you click the thanks button so i can get better and more helpful .
No screen on at all. No charge light. Imagine a brick. This is similar.
Did you purchase your phone with a credit card? Most have extended warranty programs. I'd go that route and see if you can get your money back. They generally don't kick in until the manufacturer warranty expires but it looks like the manufacturer is out to lunch. Doesn't hurt to try.
Hi well my charger burned in the Le Eco Le Pro 3 while charging and now the phone wouldn't charge. Mind you it's and excellent phone and while my warranty comes to an end in October I can't get in contact with the manufacturer. It's really annoying because I only want that part fixed.
Has anyone managed to get in contact with them please help.
Lesy_les said:
Hi well my charger burned in the Le Eco Le Pro 3 while charging and now the phone wouldn't charge. Mind you it's and excellent phone and while my warranty comes to an end in October I can't get in contact with the manufacturer. It's really annoying because I only want that part fixed.
Has anyone managed to get in contact with them please help.
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LeEco did a bit of downsizing. Read the history section.
https://en.m.wikipedia.org/wiki/LeEco
Legally, Best Buy should honor the warranty and most suppliers would.
For example, Just a month ago, I have returned one of my LeEco phones (5 months old) that was damaged by a faulty cable. and I received a brand phone under warranty.
Unfortunately, Best Buy is notorious for not honoring factory warranties or even their own Geek Squad extended warranties.
https://topclassactions.com/lawsuit...fails-honor-geek-squad-plans-full-warranties/
You bought a phone with a published warranty from a company that is still in business. Most likely Best Buy received extra margin to service the warranty themselves.
Squeaky Wheel gets the grease
Since you cannot reach the manufacturer , you should keep contacting Best Buy, stay on the line and do not take no for an answer, keep asking for the next person up and record the phone call ( they are recording you) if you keep pressing they may give in. Important, remain polite and professional. If you are rude, they will do nothing for you.
Persistence works -read the solution on this page:
http://forums.bestbuy.com/t5/Best-B...pany-s-Promise-of-Quality-Service/m-p/1116017
Alternatively, get another cable and try unbricking your phone by following the unbrick guide. ( its works but only if you have a x727 or a x720) Its also possible that you have a hardware issue like I did. Worst case you can buy parts for these phones on Ebay and Alibaba
Sorry to hear about your phone
Which charger were you using?
Hi, I purchased 2 LeEco Le Pro 3 phones, and both have broken down completely manufacturer's fault. One, the battery inside the phone started to expand and push out the front screen glass out of its edges. The other one, which I purchased as a backup, the screen auto rotate does not work. I think the sensor is broken.
Now, I have no way to contact the manufacturer for the warranty repairs, none of the contact info are working. I purchased the phones directly from the manufacturer LeEco Mall (just as OnePlus sells directly to the consumer), so I can't even try to return it to the distributor or the seller.
PS: how long is the warranty period on these phones?
PPS: is there a reason that many distributors are still selling the Le S3, and other models except for the Le Eco Le Pro 3? I can't even buy the Le Pro 3 any more. Anyone else having the same problems mentioned above?
Guys give up, we are ALOT of LeEco Le Pro 3 users who got this problem. Everything started from nothing
@tsongming did you heard any news? I can see that one more user killed his phone Are there more or just him ? This is too strange, since 1 month alot of phones died .... hmm
---------- Post added at 05:52 PM ---------- Previous post was at 05:34 PM ----------
bwzippy said:
No screen on at all. No charge light. Imagine a brick. This is similar.
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Click to collapse
we have exactly the same, try to search our thread on it. One user fixed his phone by "re-powering" his battery. I bought another battery and nothing happend for my phone sadly.
Stock
Unfortunately, all of these recent issues are likely due to manufacturing. If you take a look you will find that quite a few people who never used a custom rom are also having these issues on stock. Probably alot of the issues are the battery. Ideally the battery should not go over 100F / 38C
For these cases a battery will likely resolve the issue, of course there is also the issue with burned ports.
Custom Roms
But many of the Roms made within the last couple of months are based on Pie and there are too many unknown factors, such as permissions being reset for unknown reasons, edited thermal settings reverting to default etc.
Recently we have seen chip damage. But the cause of chip damage has been found and resolved.
If you are reading this post and your phone is fine. Take every precaution to ensure that your battery stays cool and if on Pie make sure that you have the very latest thermal patch installed.
So last year I got my first Note 10 Plus 5G And it was all fine apart from it wouldn't update so I downloaded the update and flashed it by oden but it seemed to be a copy of Samsung’s own software the type used in shops so I spoke to Samsung and they told me to send the phone to TMT in Manchester UK which I did and they would reflash it and send it back so after a month they finally got back to me and told me it was running Samsung’s software and should have never been sold to me I Explained why it was running said software but they didn’t care and Samsung took the phone and told me to message the seller on amazon to which they couldn't help as in Samsung’s eyes they had sold a phone that should never have been sold!
So after about 2 months back and forward messaging Amazon, the seller, Phone calls from Samsung I had to give in and let Samsung have the phone and loose the £450 the phone cost me with no compensation from Samsung or Amazon so my only option was to buy another... So got the money together bought another one had no issues but the battery was lasting for 3 hours the battery part on the phone would tell me it has at least 2 days of charge.
So, September comes along and I paid another £109 to Samsung for one of their partners WeFix as they were then to come and put a brand-new battery in to the phone as I thought this is no good it’s lasting 3 hours and not even worth using hell my A30s lasted up to 1 and a half days maybe longer the way I used it… Which the note 10 plus 5G got its new battery and it was fine at first but now I’m leaving the house at 11am with 100% and coming home at 2.40pm with 39% which by the time we get the shopping put away and get sorted it’s about 3.10pm and I get upstairs to look at my phone it’s hitting 15% and basically a few minutes later it’s on 5% and the phone may have the worsted chipset for battery but it’s on all the lowest settings it’s always got most stuff not needed turned off and the only time I use it when in the house or out is for taking photos and or listening to music when out..
There’s no 5G on my network Labara round here so it’ not that it’s using 5G when out and about.
The phone it’s self I can go to bed for a few hours power it off at about 55% and wake up power it back up and it’s at 20% this can’t be right surely?
So, I got back in touch with WeFix who are now LikeWize repairs and they have said because after the phone’s battery was replaced it was refurbished to Samsung warranty condition for 1 year after the repair so I’d have to contact Samsung to get them to deal with the issue and send LikeWize to look at the phone again. That’s allot easier said than done too!!
So my only option before talking to Samsung on the phone or on Live chat is going to be to ask here I used to be here quite a bit back in the day of having the note 3 when I was in to rooting and stuff now day’s I’d not know where to start nor want to risk it really but I know everyone was always whole heartedly helpful here so I thought I’d see if anybody knows why a phone that tells me with my settings I use on the lowest and all the recommendations to keep the battery life up saying I have got 2 and a half days charge is lasting a max of 3 to 4 hours and it’s done? Because it’s beyond me what has caused this issue to happen from day one the fact, they put these features on the phone are meant to be there for you to make use of but I Can’t make use of any of them even the lowest settings again are all just draining the phone with in hours literally…
Thanks for any help that anybody can give/suggest would be great I Know the phone was not formatted after the repair which they say the phone will be formatted so back it up before you get the repair done but that didn’t get done so I don’t really see it being something so simple but I don’t know if it could be something to do with that.
Thanks again, Kind regards, Pete.
To eliminate damage to the electronics, note the battery status in the evening and turn off the power. In the morning, turn it on again and check the battery status.
If the difference is small, then you must find a software cause.
Thanks for that mate! I will do that tonight I've factory reset the phone having to set everything up again is a royal pain but just encase something was causing it I decided best bet was to just go back to the start
ze7zez said:
To eliminate damage to the electronics, note the battery status in the evening and turn off the power. In the morning, turn it on again and check the battery status.
If the difference is small, then you must find a software cause.
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Click to collapse
So, I decided to go ahead and format the phone start over from factory and well it seems to have worked! Yesterday morning Wednesday 2:00AM The phone was charged to 100% and since then it was being used allot more than normal it was 5:30AM Thursday morning when the phone hit 15% so I'm hoping that it was just something silly causing the issue because it seems to be keeping battery now, say if I go to bed with 95% and switch the phone off turn it back on when I get up it's at 93% maybe even 94%! So, it seems to have done the trick time will tell I suppose but all seems to be good