Testing WiFi. The "Back-Touch" Issue, and Throughput - OnePlus 3 Questions & Answers

I started this thread to see whether this WiFi back touch problem is a universal problem among Oneplus 3 devices. I need feedback from as many people as possible, so please feel free to post your findings.
//EDIT. While we're at it, let's also test throughput in general, as that seems to be a separate issue altogether. Do note that I'm not looking for opinions like "it's good" or "it's bad" but actual results; numbers.//
What is it? Some users have reported that upon touching the upper back of the phone with your bare hands, WiFi speeds are notably reduced. Using a case so you don't touch the back bare handed seems to solve it.
I want to take a scientific approach to this, if I may call it that. This will involve copying files from the phone to a computer over local network, to avoid isp bottlenecks. But first:
1. Make sure you are close to the router, direct line of sight, with full WiFi signal on your phone.
2. Make sure no one else on your local network is bottlenecking your speeds.
3. Get yourself a nice big file on your phone. A single 2GB file or larger sounds good.
4. Get yourself some way to track time.
5. Find a way to copy files over local network. Ftp using ES file Explorer is one method.
The actual test is simple.
1. Copy the file to your computer and record the time it takes to finish the transfer.
2. Divide the size of the file (in MB) by the time (seconds).
3. Repeat this 2 or 3 times while touching the upper back of the phone, and another 2 or 3 times without touching the phone at all.
4. Post your findings, along with your phone model, kernel and rom please.

I made a test pretty close to a router. I created a 2GB file to my server just for this test. (Linux command: fallocate -l 2G wifitest.img)
The copying from ftp server took 67 seconds, no matter how I kept my hands. The speed obviously changes if signal strength drops. Rather than comparing speeds, a signal strength measuring would give more usefull results.
2000MB/67s=29,85MB/s.
My phone is 3003 and rom is rooted OxygenOS 3.24 with default kernel. I would like to see other results as well as I'm wondering what would be the maximum wifi speed for Oneplus 3. (My Galaxy Note 10.1 gets pretty much the same speed results as OP3.) I would like to get a good reason for upgrading my TP-Link Arcer 7 V2.

Squabl said:
I made a test pretty close to a router. I created a 2GB file to my server just for this test. (Linux command: fallocate -l 2G wifitest.img)
The copying from ftp server took 67 seconds, no matter how I kept my hands. The speed obviously changes if signal strength drops. Rather than comparing speeds, a signal strength measuring would give more usefull results.
2000MB/67s=29,85MB/s.
My phone is 3003 and rom is rooted OxygenOS 3.24 with default kernel. I would like to see other results as well as I'm wondering what would be the maximum wifi speed for Oneplus 3. (My Galaxy Note 10.1 gets pretty much the same speed results as OP3.) I would like to get a good reason for upgrading my TP-Link Arcer 7 V2.
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Click to collapse
Thanks for the feedback. You said "no matter how I kept my hands" though... Did you also test speeds without touching the device (during the transfer)?
While looking at signal strength would be enough to determine whether the back-touch issue is real or not, I'd also like to see how bad the effect is. This needs numbers
I'm getting my Oneplus 3 in about a week, and I'll post my results too.

Djalaal said:
Thanks for the feedback. You said "no matter how I kept my hands" though... Did you also test speeds without touching the device (during the transfer)?
While looking at signal strength would be enough to determine whether the back-touch issue is real or not, I'd also like to see how bad the effect is. This needs numbers
I'm getting my Oneplus 3 in about a week, and I'll post my results too.
Click to expand...
Click to collapse
I will be waiting your results. In the meanwhile I will do some more testing. I tested the phone on the table and it was pretty much the same as the last results. Later on I will do some measurements how grip effects signal strength and speed in a next room or something.
I've noticed that file copying over samba is very slow on all android devices. Speeds are about 4-8MB/s. FTP is much faster. I would like to test NFS protocol on Android. I use it in my Linux network and I have read that it is faster than samba on Android as well. It's just difficult to get it working on android as android kernels usually don't have nfs client build in.

Squabl said:
I will be waiting your results. In the meanwhile I will do some more testing. I tested the phone on the table and it was pretty much the same as the last results. Later on I will do some measurements how grip effects signal strength and speed in a next room or something.
I've noticed that file copying over samba is very slow on all android devices. Speeds are about 4-8MB/s. FTP is much faster. I would like to test NFS protocol on Android. I use it in my Linux network and I have read that it is faster than samba on Android as well. It's just difficult to get it working on android as android kernels usually don't have nfs client build in.
Click to expand...
Click to collapse
I'd be interested in the distance (through wall) test. There are loads of different stories out there. One guy got 2-5 mbps with just a single wall in between. Others got 300 mbps (faster than your transfer speeds!) one floor apart. I am planning to test this too.
That is one useful piece of info right there. I didn't know about the difference in speed from different transfer protocols. Not exactly the point of this thread, but hell, feel free to post it haha.
One more thought. How about testing the back-touch issue and throughput with 5 GHz vs 2.4 GHz?

Djalaal said:
I'd be interested in the distance (through wall) test. There are loads of different stories out there. One guy got 2-5 mbps with just a single wall in between. Others got 300 mbps (faster than your transfer speeds!) one floor apart. I am planning to test this too.
That is one useful piece of info right there. I didn't know about the difference in speed from different transfer protocols. Not exactly the point of this thread, but hell, feel free to post it haha.
One more thought. How about testing the back-touch issue and throughput with 5 GHz vs 2.4 GHz?
Click to expand...
Click to collapse
OK, I tested my OP3 about 8 meters away from router. In between was one wall with book shelve and in the other room wardrobe between. 5GHz results:
Phone on the bed: 103s. (2000MB/103s=19,4MB/s)
Phone on fingertips: 107s (2000MB/107s=18,7MB/s)
"Death grip": 240s (2000MB/240s=14,3MB/s)
I will test 2,4GHz next time when I have a moment. I guess it's going to bee around 60mbps. Btw. 300mb/s is 37,5MB/s and it really is significantly faster than my results. Was it over internet or lan?

wikings1 said:
No problem here
Skickat från min ONEPLUS A3003 via Tapatalk
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mrdoubleb said:
No problems here works fine, router is 1 concrete floor down. I use 5ghz.
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Squabl said:
OK, I tested my OP3 about 8 meters away from router. In between was one wall with book shelve and in the other room wardrobe between. 5GHz results:
Phone on the bed: 103s. (2000MB/103s=19,4MB/s)
Phone on fingertips: 107s (2000MB/107s=18,7MB/s)
"Death grip": 240s (2000MB/240s=14,3MB/s)
I will test 2,4GHz next time when I have a moment. I guess it's going to bee around 60mbps. Btw. 300mb/s is 37,5MB/s and it really is significantly faster than my results. Was it over internet or lan?
Click to expand...
Click to collapse
Speedtest.com as you can see. So it's internet. Pretty darn fast. I am on a relatively sad 5 mbps. Although I am content with that speed.

Got my phone back from RMA today. Apparently they've found a faulty motherboard and replaced it. Can't say the problems are solved however, but I have upgraded my internet from 50mbps to 150mbps. I only reach around 1-10mbps. It's better than previously, but considering that it was repaired and that the speed I receive has tripled, I'm not really happy.
Could it be a problem with the router I connect to? It's a Sitecom X5 N600 (one floor below me) that is connected by cable to a Cisco EPC3925 on the ground floor. Speed when connected to the Sitecom router is pretty much the same as when I connect to the Cisco modem which is twice as far away. Both are quite unstable from what I've seen these past minutes.
My Mi2 seems to struggle as well right now, so I think I'm going to keep researching this issue and contact Sitecom.

Pharetra said:
Got my phone back from RMA today. Apparently they've found a faulty motherboard and replaced it. Can't say the problems are solved however, but I have upgraded my internet from 50mbps to 150mbps. I only reach around 1-10mbps. It's better than previously, but considering that it was repaired and that the speed I receive has tripled, I'm not really happy.
Could it be a problem with the router I connect to? It's a Sitecom X5 N600 (one floor below me) that is connected by cable to a Cisco EPC3925 on the ground floor. Speed when connected to the Sitecom router is pretty much the same as when I connect to the Cisco modem which is twice as far away. Both are quite unstable from what I've seen these past minutes.
My Mi2 seems to struggle as well right now, so I think I'm going to keep researching this issue and contact Sitecom.
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Click to collapse
It sounds like a router issue, especially if the speeds are similar with two different devices. My OP3 and my old Note 3 and Note 10.1 tablet all have a throughput of around 50-70Mbps in 2,4GHz wifi.
I did some throughput testing, 2,4GHz wifi and downloading 1GB file from my ftp server:
Phone on the table: 164s. (1000MB/164s=6,1MB/s) (1 meter away from the router)
The speed seems to bee the same with antenna death grip as well. I will do more testing father away from the router later on.

Pharetra said:
Got my phone back from RMA today. Apparently they've found a faulty motherboard and replaced it. Can't say the problems are solved however, but I have upgraded my internet from 50mbps to 150mbps. I only reach around 1-10mbps. It's better than previously, but considering that it was repaired and that the speed I receive has tripled, I'm not really happy.
Could it be a problem with the router I connect to? It's a Sitecom X5 N600 (one floor below me) that is connected by cable to a Cisco EPC3925 on the ground floor. Speed when connected to the Sitecom router is pretty much the same as when I connect to the Cisco modem which is twice as far away. Both are quite unstable from what I've seen these past minutes.
My Mi2 seems to struggle as well right now, so I think I'm going to keep researching this issue and contact Sitecom.
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Click to collapse
Unless OnePlus is silly enough to give a faulty unit to the same person twice, I'd say the issue lies elsewhere. Not just that, if different devices have problems, that is a pretty big tell that it is your router at fault here. Not that I know anything about your router though. But to top it all off, the Cisco router performs better? I don't see how it can be anything BUT your router at this point haha.
Btw, if you go far enough, any router (such as your Cisco) will be unstable. Remember,smartphones are smaller devices, meaning have smaller antennas, than other devices such as laptops. You can expect signal to become worse with distance faster with phones than with laptops.
Could you test your internet speeds now, while standing next to your router? Let's see how much of a difference it makes compared to before RMA. And perhaps check again if you got the back-issue described in the OP?

Djalaal said:
Unless OnePlus is silly enough to give a faulty unit to the same person twice, I'd say the issue lies elsewhere. Not just that, if different devices have problems, that is a pretty big tell that it is your router at fault here. Not that I know anything about your router though. But to top it all off, the Cisco router performs better? I don't see how it can be anything BUT your router at this point haha.
Btw, if you go far enough, any router (such as your Cisco) will be unstable. Remember,smartphones are smaller devices, meaning have smaller antennas, than other devices such as laptops. You can expect signal to become worse with distance faster with phones than with laptops.
Could you test your internet speeds now, while standing next to your router? Let's see how much of a difference it makes compared to before RMA. And perhaps check again if you got the back-issue described in the OP?
Click to expand...
Click to collapse
Here you go:
Phone on top of modem:
43.69 down connected to modem
7.59 down connected to router
Phone on top of router:
42.45 down connected to modem
5.91 down connected to router
Pretty sure it's an issue with the router at this point. Perhaps it's time for another RMA :silly:

I did some testing with CM based Resurrection Remix rom. The test environment was the same. Phone and router were exactly where they were in my last test with OOS 3.2.4.
1 meter away from the router, 5GHz wifi:
Phone on the table: 2000MB/69s=29MB/s
Phone at fingertips: 2000MB/66s=30,3MB/s
(Didn't test the death grip as I was so close to the router)
8m distance between phone and router:
Phone at fingertips: 2000MB/103s=19,4MB/s
On the bed: 2000MB/328s=6,1MB/s (2,4GHz)
I repeated the test multiple times and phone dropped to 2,4GHz every time during the transfer.

Related

Painfully Slow Wifi

So I just realized what I had always suspected: my wifi is terribly slow. I've had my inc for 7 months and I rarely turn wifi on at home because its simply not worth the 10 seconds or so it takes to get started. I just did a speed test on my inc and got .85 mbps. My computer gets 27 with Comcasts speed boost but usually around the 15 mbps that I should be getting. I have a laptop in the other room that gets 17, and my ipod touch gets about 10. But no matter what I do, I get less thatn 1 mbps on my inc. The upload speed is about 2.5, where its about 3.5 on the Ipod, but that's not the issue. Does anyone know of anything I can do with my router settings or inc settings or do I maybe just have a bad wifi chip?
I'm currently running OMFGB btw.
yeah, my wifi is pretty damn slow on mine too. sometimes it'll say its getting 5-6mbps with speedtest, while my computer gets 15-20.
thekidkid32 said:
So I just realized what I had always suspected: my wifi is terribly slow. I've had my inc for 7 months and I rarely turn wifi on at home because its simply not worth the 10 seconds or so it takes to get started. I just did a speed test on my inc and got .85 mbps. My computer gets 27 with Comcasts speed boost but usually around the 15 mbps that I should be getting. I have a laptop in the other room that gets 17, and my ipod touch gets about 10. But no matter what I do, I get less thatn 1 mbps on my inc. The upload speed is about 2.5, where its about 3.5 on the Ipod, but that's not the issue. Does anyone know of anything I can do with my router settings or inc settings or do I maybe just have a bad wifi chip?
I'm currently running OMFGB btw.
Click to expand...
Click to collapse
Try checking what channel your wifi is using. If you are in a highly populated area (ex. an apartment complex), your router may be on the same channel as several others which can dramatically slow down your performance. You might have a wireless b/g/n router and your laptop can see the n frequency (5G) while our Inc's can only see the b/g frequency (2G), and in that case, that is why your computer is getting better performance. Most newer computers (and some older) can see this 5G frequency, while most mobile devices can only see the 2G, which is why you're phone's speed is slowing down. Try a different channel that is empty or less crowded. It is quite common for many routers to operate on the same channel and newer routers have a function that automatically will switch to the least populated channel. Hope this helps, it has helped me in the past.
Zalatorisaurus said:
Try checking what channel your wifi is using. If you are in a highly populated area (ex. an apartment complex), your router may be on the same channel as several others which can dramatically slow down your performance. You might have a wireless b/g/n router and your laptop can see the n frequency (5G) while our Inc's can only see the b/g frequency (2G), and in that case, that is why your computer is getting better performance. Most newer computers (and some older) can see this 5G frequency, while most mobile devices can only see the 2G, which is why you're phone's speed is slowing down. Try a different channel that is empty or less crowded. It is quite common for many routers to operate on the same channel and newer routers have a function that automatically will switch to the least populated channel. Hope this helps, it has helped me in the past.
Click to expand...
Click to collapse
Thanks for the response I think this is my problem! I don't live in an apartment complex so I don't think that is the issue but I do think it is my router as I was just at my girlfriend's and was able to get the 5 mbps hers puts out. Any idea how I may go about changing the b/g/n to just b/g? I don't see an option in the router settings. I have a linksys. I now know I'm sort of in the wrong place but any help would be appreciated!
Edit: Never mind got it! Thanks!
thekidkid32 said:
Thanks for the response I think this is my problem! I don't live in an apartment complex so I don't think that is the issue but I do think it is my router as I was just at my girlfriend's and was able to get the 5 mbps hers puts out. Any idea how I may go about changing the b/g/n to just b/g? I don't see an option in the router settings. I have a linksys. I now know I'm sort of in the wrong place but any help would be appreciated!
Edit: Never mind got it! Thanks!
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Glad to hear you solved your problem. You're very welcome.

Is something wrong with my WiFi?

The other day me and two of my friends were conducting a lil experiment to see which phone had the best wifi download speed using the speedtest.net app, one has the iphone 5 and the other a year old sony xperia phone. We all connected on the same router and when conducting the test they ended up having speeds of 32mbps!! While my phone only managed a measly 15mbps..feeling slighly embarrassed after bragging to them about how my phone is so much better then theirs we did the test again just to make sure it wasnt a fluke thing but nope we got the same results. My question is..is something wrong with my wifi..i mean ive never had a situation where its disconnected but ive noticed that the wifi icon does fluctuate from having full bars to no bars quite alot even if im right next to the router but i havent noticed the performance drop..im just baffled as to how such a amazing phone got beaten by the iphone and a phone thats older then mine with download speeds.
DharmzVala said:
The other day me and two of my friends were conducting a lil experiment to see which phone had the best wifi download speed using the speedtest.net app, one has the iphone 5 and the other a year old sony xperia phone. We all connected on the same router and when conducting the test they ended up having speeds of 32mbps!! While my phone only managed a measly 15mbps..feeling slighly embarrassed after bragging to them about how my phone is so much better then theirs we did the test again just to make sure it wasnt a fluke thing but nope we got the same results. My question is..is something wrong with my wifi..i mean ive never had a situation where its disconnected but ive noticed that the wifi icon does fluctuate from having full bars to no bars quite alot even if im right next to the router but i havent noticed the performance drop..im just baffled as to how such a amazing phone got beaten by the iphone and a phone thats older then mine with download speeds.
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Click to collapse
It looks like you have the dreaded Wifi problem. The fluctuation sounds all too familiar to me. Read the topic about this problem in the General section.
Don't worry man.
Forget the wifi issues cause by hardware, it is very rarely and is is very unlucky cases (other comes from user's mind)
For your matter, I have to face the same situation and in my case, I found that the issues comes from channel of the router. Normally, wifi router has many channel could be set with different frequency:
1- 2412 GHz
2- 2417
3- 2422
4- 2427
....
11- 2462
12 - 2467
13 - 2472
14 - 2477 GHz
The HOX work best in Wifi mode G / Channel 14 as I could easily got 54Mb/s. You could try again with other setup of router. Install wifi analyzer app from market and it could help you to find best channel for your HOX.
(remember to update your phone with latest ship rom).

[Q] T310 wifi performance

I've had my t310 for a while and noticed its wifi performance is a lot slower than my other devices.
I'm running a topnotch 2.4/5ghz dualband router with 100mbit fibre optic connection, theres also a laptop connected via ethernet with a massive harddrive for the whole house.
My PCs get roughly 24megabytes/s for file transfers and 13megabytes/s as download speed through fibre (450mbit wireless). My tablet reaches 7mbytes max on both internet and local file transfer. My S4 gets 13+ on both.
Does this tablet use inferior wifi hardware? Both phone and tablet are connected to the 5ghz signal at 150mbits yet my phone reaches almost twice the speed right next to the router.
Ive messed around with tcp buffer tweaks and different congestion controls but noticed no difference. I've also tried original firmware, modified stock and CM.
Does anyone have some performance numbers I can compare to?
I have the sam issue on my sm t-315, its supposed to be a b/g/n card, bytt I cant get wifi speed above 40Mb/s. My Htc one max gets past 100 on the same network.? Is this a known fact? Is there a fix
Sent from my SM-T315 using XDA Free mobile app
Swizzy88 said:
I've had my t310 for a while and noticed its wifi performance is a lot slower than my other devices.
I'm running a topnotch 2.4/5ghz dualband router with 100mbit fibre optic connection, theres also a laptop connected via ethernet with a massive harddrive for the whole house.
My PCs get roughly 24megabytes/s for file transfers and 13megabytes/s as download speed through fibre (450mbit wireless). My tablet reaches 7mbytes max on both internet and local file transfer. My S4 gets 13+ on both.
Does this tablet use inferior wifi hardware? Both phone and tablet are connected to the 5ghz signal at 150mbits yet my phone reaches almost twice the speed right next to the router.
Ive messed around with tcp buffer tweaks and different congestion controls but noticed no difference. I've also tried original firmware, modified stock and CM.
Does anyone have some performance numbers I can compare to?
Click to expand...
Click to collapse
The tablet network hardware is fine. Is it inferior to your desktop computer, the Wifi is not, but yes, it will never keep up the sustained data rate that your desktop can since your desktop probably has several GB more RAM.
Speed test software depends on a lot of factors not just network speed. You should test more carefully. In fact to test the performance of a device, only test locally on your LAN, not the internet. I get much better numbers than yours on the Tab 3.8 on the LAN hitting a local server. You will also likely get much better overall performance on the 2.4 Ghz channels than 5 Ghz unless you are always next to the router.
DigitalMD said:
The tablet network hardware is fine. Is it inferior to your desktop computer, the Wifi is not, but yes, it will never keep up the sustained data rate that your desktop can since your desktop probably has several GB more RAM.
Speed test software depends on a lot of factors not just network speed. You should test more carefully. In fact to test the performance of a device, only test locally on your LAN, not the internet. I get much better numbers than yours on the Tab 3.8 on the LAN hitting a local server. You will also likely get much better overall performance on the 2.4 Ghz channels than 5 Ghz unless you are always next to the router.
Click to expand...
Click to collapse
Not being rude but I did say that I get the same performance accessing local files on LAN and internet which is roughly 7megabytes/s whereas my phone reaches double that with similar cpu and ram specs. The tablet has plenty of ram, I barely ever get close to using all of it so that is not the issue either. 5ghz is faster for me than 2.4 and yes, I am next to the router.
It's not even down to the write speed of the internal memory sinde that reaches well over 20megabytes/s sustained writing which leads me to the only other thing, which is the wifi controller.
Edit: the only reason I mentioned speedtest results was to rule out the possibility of the source drive being slow on my local network. I tested the speed both using speedtest and downloading an OS image from Microsoft
DigitalMD said:
The tablet network hardware is fine. Is it inferior to your desktop computer, the Wifi is not, but yes, it will never keep up the sustained data rate that your desktop can since your desktop probably has several GB more RAM.
Speed test software depends on a lot of factors not just network speed. You should test more carefully. In fact to test the performance of a device, only test locally on your LAN, not the internet. I get much better numbers than yours on the Tab 3.8 on the LAN hitting a local server. You will also likely get much better overall performance on the 2.4 Ghz channels than 5 Ghz unless you are always next to the router.
Click to expand...
Click to collapse
Well I think not, I test with the same prog on the same server and the same network. It got to be the tab that is faulty configured. My guess is either the radio or the kernel or both.

WiFi ridiculous slow now

Suddenly in the last 4 days or so my WiFi on the 5X is incredibly slow. Say if you're downloading an update on the play store or loading a Web page, it will just sit there and try to load. If you give it long enough it will eventually load. It doesn't do this all of the time but seems to be getting worse. I can cut WiFi off and it loads great on lte. My Nexus 6 does fine on WiFi. Anyone else having this problem?
Same here sometimes it works fine and other times it hangs up nexus 5 works fine
Sent from my Nexus 5X using Tapatalk
Reboot router or try forcing 2.4Ghz or 5Ghz in the device's settings.
bblzd said:
Reboot router or try forcing 2.4Ghz or 5Ghz in the device's settings.
Click to expand...
Click to collapse
Thanks for the info but should I really have to do that just to get it to work properly? Everything else from my computer to my other phone's work great.
alnova1 said:
Thanks for the info but should I really have to do that just to get it to work properly? Everything else from my computer to my other phone's work great.
Click to expand...
Click to collapse
WiFi issues are common with any device, you could find similar threads in every device forum on XDA. Each home network is different with unique routers, different settings, etc. Basic WiFi troubleshooting steps are the best place to start.
Knowing your WiFi is working is a good start but there's probably a setting or incompatibility somewhere causing the slow downs.
Just an FYI for anyone else that might have this problem. I tried everything and no luck. Google is sending me a replacement.
Hi,
I just recently ditched my galaxy s3 bcoz of the lag, seems like it's better than my new nexus 5x in terms of wifi.
An app from the play store downloaded faster on my s3 than it did on my N 5x.
Out of the box, my 5X was painfully slow on WiFi. Called Google. Tried the usual cast of 'fixes' with no improvement. Google is sending a replacement, but based on my experience with the Nexus 4 (they still haven't fixed the 4's WiFi issues) I am not hopeful. My Nexus 5 works extremely well, so may just keep it for another year or two.
dxreed said:
Out of the box, my 5X was painfully slow on WiFi. Called Google. Tried the usual cast of 'fixes' with no improvement. Google is sending a replacement, but based on my experience with the Nexus 4 (they still haven't fixed the 4's WiFi issues) I am not hopeful. My Nexus 5 works extremely well, so may just keep it for another year or two.
Click to expand...
Click to collapse
I'm kinda feeling the same way.
Tried forcing the device to 2.4ghz or 5ghz in its WiFi settings?
In the WiFi's advanced menu you can force either 2.4 or 5 ghz. Just tested on mine. 5 ghz got the expected ~20 ms ping with 60 mb download speed. And 2.4 ghz got 600 ms ping with 0.1 mb download. Might be interference here at work because there are 15 Bluetooth devices here. Will have to confirm when I get home.
I tried forcing the various ghz, just made wifi not work at all. My download speeds seem fine but I'm getting virtually no upload speeds. Had a 6P I was trying out and it worked fine.
alnova1 said:
I'm kinda feeling the same way.
Click to expand...
Click to collapse
Got the replacement 5X today. WiFi speeds are slightly better, but still grossly unacceptable, as compared to the Nexus 5. Got another RMA and decided there's no 5X in my future. Sticking with the 5.
jackdubl said:
I tried forcing the various ghz, just made wifi not work at all. My download speeds seem fine but I'm getting virtually no upload speeds. Had a 6P I was trying out and it worked fine.
Click to expand...
Click to collapse
One of them (2.4Ghz or 5Ghz) may not work if the WiFi network doesn't support that frequency. For instance my aging Wireless G network only supports 2.4Ghz and if I set it to auto I may experience strange WiFi issues, if I set it to 5Ghz it won't work at all.
One of them has to work though or you'd never get any WiFi signal.
dxreed said:
Got the replacement 5X today. WiFi speeds are slightly better, but still grossly unacceptable, as compared to the Nexus 5. Got another RMA and decided there's no 5X in my future. Sticking with the 5.
Click to expand...
Click to collapse
That's too bad, WiFi on this phone is twice as fast as the N5. Dual MIMO antennas and double the maximum theoretical bandwidth compared to the N5.
bblzd said:
That's too bad, WiFi on this phone is twice as fast as the N5. Dual MIMO antennas and double the maximum theoretical bandwidth compared to the N5.
Click to expand...
Click to collapse
Perhaps I should try another router before giving up on the 5X. I haven't had any issues with the Linksys E4200v2 but one never knows. I'll enable WiFi on the brand-new cable modem and see if it's any better.
Just reviving this thread to see if anyone reached resolution.
I'm seeing consistent 4-6 Mbps downloads on an older 2.5 mixed router. On uploads I see in the 15 Mbps range. Every now and then I'll see downloads in the 20-30 Mbps range.
My laptop on the same router at the same time consistently maxes out at 30 Mbps downloads.
I had identical problems with two 5X's, intermittent & slow wifi, on 2.4G (I don't have a 5G router yet.) My previous Nexus 4's and all other devices worked fine.
BUT, when I upgraded my wireless AP's firmware (it was fairly old) and changed from 40Mhz to 20Mhz band (there is a lot of 2.4G interference in my area) the problems went away completely and it's been solid. I've heard similar stories in other threads about 5X wifi being fixed by router updates.
So try changing to 20Mhz band if you're on 40 now (on 2.4Ghz). Also upgrade your router firmware if it's older.
I'm not making excuses for the phone not working well in this scenario, just saying it made a tremendous difference for me. I wish I had any idea what 'fix' might have been in the firmware updates, but it was like 2+ years worth I skipped over, and it's not documented well. My AP is a Ubiquiti UAP, if anyone has similar.
So I would say to anyone having issues, it's very unlikely your actual phone is bad, but there may be some incompatibility especially with older wifi routers/AP.
Thanks. Tried setting the channel width to 20 mhz w/ no impact. Tried shifting the channel to a less used on and still seeing the same ~4 Mbps download and 11 Mbps upload. I don't get why the download is less than the upload. I had similar issues with a newer router so not sure that's it either...
I saw the exact same, where upload was erratic but generally much faster than download. Unfortunately it's probably not 'new' vs 'old' routers, just some certain feature/algorithm/behavior. Even though it works now for me at home, I have no doubt I'll run into lots of places where I'm on some other wifi and it will degrade horribly again. So although it may be 'solvable', I still consider this a pretty significant issue with the 5X, since most places you have no control over the router.
.... and after about 2 days of good behavior, my 5X is stuck at ~2.75 down, 22 up. So flashing the router only worked temporarily.
It definitely looks like something with backward compatibility with older routers. Nice new 5 ghz router at work and hitting 55 Mbps download speeds. Similar uploads as with my home router. Waiting on a new wireless mesh system for home, so guess I have to deal with it until they ship in Feb.....

Pixel WiFi issues, anyone else?

Like the title states, since opening the package I've had very bad wifi performance. If I do a speedtest my ping is 3ms and 300 download, but i'll constantly get no connectivity with the wifi on. Pixel 2xl beside me works fine. If I shut off wifi, everything works. I've even done a factory reset, same problem. Anyone else have this issue?
I concur.
The distance on it is very crappy
TheUndertaker21 said:
I concur.
The distance on it is very crappy
Click to expand...
Click to collapse
Except I have the Google mesh kit and literally inches away from it LOL
Your complaining about 3ms ping and 300mbps download...lol cmon
I'm about 15 feet away from the router and getting poor to no signal strength on 5 Ghz. My S5 and Nexus 10 are rock solid. This might be a deal breaker.
Edit: I have a turris omnia router with horsehair plaster walls. Will enable 2.5 and see if it is better.
I haven't seen any issues with mine. I actually have a stronger Wi-Fi signal with it throughout my house than I did on the 2XL.
I'm having WiFi issues too...
I started noticing them right away but i used the cable to copy my Pixel 2 XL files to the Pixel 3 and figured it was the background processes going nuts and causing problems. But after about 15 hours it was still going (i was up all night sick, probably because i purchased a phone with a notch). So I figured i'd try again when it was done.
So this morning i went back into the living room after it finished and the problems continued. I have a router mounted to the wall up in the corner by the ceiling. Its within 10 feet of me, and still my wifi works intermittently. I'll try to load google.com to do a search and it fails, i'll reload 4-8 times before it finally loads, i'll enter my search and hit the search button, and it'll fail. So i'll hti the reload button another 4 to 8 times before it loads.
Using YouTube, the first two thumbnails load, but nothing else. Something is wrong with it! Everything that uses data is doing this, and when WiFi is off, the issues are all gone.
Yep! Exact same problem. I had to reserve an IP for my phone just to get it to connect at home. Every now and then I have to toggle off and on the WiFi cause it'll stop working. I'm glad I'm not the only one. Also glad someone tried resetting too, I almost did myself. Hopefully it's software and Google fixes it. If it's hardware I'll be pissed.
MHB1638 said:
Like the title states, since opening the package I've had very bad wifi performance. If I do a speedtest my ping is 3ms and 300 download, but i'll constantly get no connectivity with the wifi on. Pixel 2xl beside me works fine. If I shut off wifi, everything works. I've even done a factory reset, same problem. Anyone else have this issue?
Click to expand...
Click to collapse
On my Pixel 3 XL, my speeds are fine. It's just that I can't connect/stay connected. This has been happening since I took it out of the box 3 days ago.
From my post on this issue in the Pixel Community over in the Google Product Forums:
"Just recently, I came back home and the phone refused to connect to the wireless network (no wifi "radar" icon in the notification area at all). I sat next to the wireless access point and opened up Settings > Network & Internet > Wi-Fi and it said disconnected. Going into the Wi-Fi area to have it search for networks it would find none, then find some, find all, find all but my own access point, etc. (my old Nexus 6P doesn't have that problem).
When that settled down, I chose my access points and looked at the details. Both my 2.4 GHz band and my 5 GHz band were full strength and saying "Excellent" in the Settings next to Signal Strength. The 2.4 GHz band had a Link speed of 144 Mbps and the 5 GHz band 866 Mbps, about the same as what I see with my 6P. I spent 10 minutes tapping on one or the other trying to get connected. Sometimes they would, but then drop. Other times, they wouldn't. Then the wifi scan dance would begin again. Again, nothing similar on the 6P. I finally got stable connections (I ended up having to reboot the phone to do that) and ran speed tests from DSLReports.
On the Pixel 3 XL, I got my Cox rated speed of 100 Mbps down and 10 Mbps up for 5 GHz and 66/11 for 2.4 GHz. On my 6P, I got 79/10 for 5 GHz and 69/10 for 2.4 GHz. So, if I can actually connect, I'm not seeing slow Wi-Fi speeds. I'm seeing darn good ones. It's just that I can't get the thing to connect. And when it does, it doesn't want to stay connected."
My Galaxy S5 outperforms both Pixel 3 and XL on 2.4 and 5. They can barely stay connected in the room adjacent to the router. This is sad. Will likely return both and try the 6T.

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