Develop Bugs

Should I return it?

Just got my note 2 & noticed a small discoloration in the volume button as shown in the picture.
Everything is working perfectly
Is it worth the return?
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Imo I wouldnt. Something like that wouldnt bother me at all. But thats just me
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suspect32 said:
Imo I wouldnt. Something like that wouldnt bother me at all. But thats just me
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+1

If it doesn't really require lots of hassle, i would ask for a swap.

If I bought it at a store, I would return it.

It will definitely go back first thing in the morning as I just found that the theft side of the screen is waaaay to unresponsive to the spen.
Thank you guys.

Dr.Mcq said:
It will definitely go back first thing in the morning as I just found that the theft side of the screen is waaaay to unresponsive to the spen.
Thank you guys.
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Guess what. ..theyre all not ve r y sensitive on the side of the screen with spen. Mines like they and multiple people have Reported this.
Search for spen sensitivity and you'll see what I mean
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ssCISengineer said:
Guess what. ..theyre all not ve r y sensitive on the side of the screen with spen. Mines like they and multiple people have Reported this.
Search for spen sensitivity and you'll see what I mean
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I know what you mean. My issue is different... attached is a picture showing the problem. I've tried 4 spens & 3 out of 4 showed the same problem

Oh now I understand..... Yes that's unacceptable
Return immediately
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I would return it ...
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mrufokid said:
I would return it ...
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already on its way back

Holy crapola that sucks! I was gonna say (before I read all the way down) that I'm so anal with my stuff that I'd return it in a heartbeat. Now that I see the sensitivity issue I'd obviously return it like you did. Hopefully that doesn't ruin your opinion of the Note 2 though, because it's a truly awesome phone! I've had mine for a few weeks now and I don't know what I'd do without it anymore!
Sent from my 1992 Motorola StarTAC

Well, I'm a huge fan of the note concept & I know that Samsung's quality control is very very good but sometimes you get a lemon & you have to deal with it.

I guess I'm just fortunate I never have these issues....how did you purchase in store. ...yet its later outside the store you notice something you SHOULD have noticed at time of purchase.............doesn't everyone inspect their device prior to paying and leaving. As far as the s-pen issues people should adjust their settings mines works just fine you have to tweak the sensitivity to your own UNIQUE handwriting style
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bipoler said:
yet its later outside the store you notice something you SHOULD have noticed at time of purchase.............doesn't everyone inspect their device prior to paying and leaving.
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bipoler: Sometimes new gadget owners fall victim to the so-called Gollum syndrome: their eyes enlarge, their skintone dulls and greys out, and their cognitive functions are diminished. It can last from a few minutes to a few days, and only the worse failures can stop the symptoms quickly, more subtle defects take longer.

bipoler said:
I guess I'm just fortunate I never have these issues....how did you purchase in store. ...yet its later outside the store you notice something you SHOULD have noticed at time of purchase.............doesn't everyone inspect their device prior to paying and leaving. As far as the s-pen issues people should adjust their settings mines works just fine
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Well I got my unit online from timo's website. Once I got the device 18 hours later it was on its way back. The spen issue is not just a less sensitive area... its a deadzone which the device just does not register anything.
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How many times did you have to Exchange Your Note 2 with another one?

All Note 2's are made in a more or less same way. How many times did you have to Exchange Your Note 2 with a new one as a result of manufacturing defects?
If you had to exchange (replace), explain.
Thanks

Once. I received a white one when I requested gray. After 2 weeks with the white, I returned it and requested the gray.

I have returned a few for quality issues with the bezel.

Had 1 return for the center button real loose and unresponsive. This one is perfect!
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I haven't exchanged mine, but I've noticed that my home button has gotten really "clicky" lately. It still works fine, but it makes a sporadic clicking noise now & its kind of wiggly. If it gets any worse, I may have to exchange it. I hope I don't have to though, after the nightmare I went through with my Transformer I'm sick of exchanging electronics. *fingers crossed*

I had to do an exchange once for a screen quality issue. But so far this new one is good.

the only time i exchanged a phone in recent years was with the Galaxy S1 because of it's crappy GPS. Ofcourse changing it didn't help.

Those that did an exchange; what was your experience like? Was it with TMobile over the phone or store?

Never.
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I had my galaxy s3 exchanged 8 times via phone... What an nightmare. But my galaxy note was only once and once only. Gray btw
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winlinmac001 said:
Those that did an exchange; what was your experience like? Was it with TMobile over the phone or store?
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Mine was in the store. They were great, polite and helpful. No issues what so ever. It only took about 10 minutes.
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radio was getting 0-2 bars and nothing above 2 . Im scared to even see if the gps works after all the posts i seen on here about it not working .

Some_dude36 said:
radio was getting 0-2 bars and nothing above 2 . Im scared to even see if the gps works after all the posts i seen on here about it now working .
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Remember, this is a tiny sample size of people that's had problems. I would guess most have not has any issues at all. My GPS works flawlessly FWIW.
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awrnsmn said:
Remember, this is a tiny sample size of people that's had problems. I would guess most have not has any issues at all. My GPS works flawlessly FWIW.
Sent from my Galaxy Nexus using xda premium
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Yea I guess you're right . out of 5 million sold I saw maybe 2-3 on here and even a couple of those were rooted roms

I have not had any issues as of yet. The only thing is a piece of the plastic chrome by the power button has come off. Not sure if its worth replacement. I also do not know if I could still do an instore exchange as ive had the phone for almost 2 mos now. Maybe it would be worth looking into as its just the one spot and the rest of the phone seems to be flawless. Id just be nervous about getting a refurb back.
I am also not happy thatthey did not have screen protectors when I got mine, so I have scratches on the top of the screen, but hidden by my current screen protector

Original one had a blue color kinda burt into screen about half an inch long.

Exchanged mine 12 timea
If I helped out, hit the thanks button.

Lol, Merry Christmas.
I must say there are definitely some quality variations between the carrier-branded Note 2's and international Note 2's. I wonder why...
soccerandroid said:
Exchanged mine 12 timea
If I helped out, hit the thanks button.
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One replacement due to gps not working.

None only phone I had to do that with was my evo 3d that would reboot every 5 min lol that phone made me not want an htc phone ever again.
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Volume Rocker

Has any one else have this problem..
My volume down button gets stuck into the frame, (must press the button down then up forward into the screen) its really not that big a deal ,Though am just curious of your opinion.
Tomorrow thinking of exchange since am in the 14-day return period.
This might proceed to get worse or what do you think?
I understand dirt can build up and this may cause an issue.
well.. thanks. anyone else with this similar experience?

Hey guys quick question. I bought my HTC One from a "premium retailer" at BJS was wandering if anyone knows if i call verizon customer support if they would send me a new one? Currently its too late to call them,
aswell.. an official verizon store said (when i went earlier) they cannot exchange for it is a different retailer.
experiences?

digitalbot said:
Hey guys quick question. I bought my HTC One from a "premium retailer" at BJS was wandering if anyone knows if i call verizon customer support if they would send me a new one? Currently its too late to call them,
aswell.. an official verizon store said (when i went earlier) they cannot exchange for it is a different retailer.
experiences?
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as long as you pay for the insurance/ warranty package it won't matter.

I have the warranty 'will give them a call early this morning.
Thank you

So i called verizon this morning amd they weren't' able to send me a replacement, I ended up going to the store and they replaced it with no pleasure at all saying nothing was wrong with it
Anyways i got my new set and before i set it up i checked it carefully and what i saw was uptop there was a much longer gap which ive seen on these fourms and thats pretty normal, was more concerned on the volume button.
Anyhow since i got the replacement it seems more slow and jittery (owell) and now ive noticed .. if you would check the pic.. anyone else have this? its hidden light bleed can only see on a deep slant
doubt my last device had this issue but curious how common this hidden error is.
EDIT:: feel like i got the prototype

this screen issue was bothering me and now they are sending me another
cool
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I have had the issue with the light bleed in all 4 Ones I've had. I also had it on my DNA.
Sent from my HTC One

Same light bleed on mine
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hopefully this next one will be to my liking, if its worse then the new or (refurbished) as they said it might be, ill stick with the one i am using now, thats possible right?
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I work at a premium and if you have an issue with your phone we swap it out and we get our money back from where we get our phones. we get our phones from hundreds of different online retailers including Verizon direct. the faster we get rid of our phones the better and there is a period where we can return it and get a refund. depending on the vendor there is different time periods we even mark them from the date we get them and that's what we sell first. This phone has not been out that long and that retailer blows for giving you an issue 4g would never do that. Returning is all together is another issue restocking fees apply even at Verizon direct.
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they had none in stock so they are sending me one through mail, idk if its straight from official verizion or what but they say it may be used or new (depending on stock)
i went to some other premium retailer in another town ,(hoboken) had such great service
seems the more legit looking the place is ,the better.
nice people thanks guys!!!
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I've seen some sort of light bleed on all htc LCD screens. Good luck finding one that doesn't.

first one didnt have that, well will find out tomorrow
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digitalbot said:
first one didnt have that, well will find out tomorrow
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you actually check all your phones for light bleed? You will never be happy with your electronics then.

why you gettin at me? im very happy with electronics and this device im on specifically. if the new one turns out to be less attractive im sending it back and will live with what i got. no problem here...
dont you think that pic is great too? for other people who pass by and can check their device? many wouldnt ever notice it.
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digitalbot said:
why you gettin at me? im very happy with electronics and this device im on specifically. if the new one turns out to be less attractive im sending it back and will live with what i got. no problem here...
dont you think that pic is great too? for other people who pass by and can check their device? many wouldnt ever notice it.
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I think his point is people who look for silly imperfections are pessimists and will only look at half empty scenarios. Nothing is perfect.
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cstrife999 said:
I think his point is people who look for silly imperfections are pessimists and will only look at half empty scenarios. Nothing is perfect.
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exactly. Imagine if people could swap out their cars for any perceived flaws. These things are made in a factory run through an assembly line. Some variance is considered normal. There is no such thing as a perfect electronic device.
See the usb off centered thread...

first phone volume rocker wasn't working which is an understandble replacement..
and you bashing my thread , well you have your opinion and i type agree to an extent but for people thinking of buying the phone (in any scenario) would know what to expect.
this is what forums are about, complete knowledge and growing, its good to know the known flaws
ill post up tomorrow will see if this next phone has this hidden light bleed,
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digitalbot said:
first phone volume rocker wasn't working which is an understandble replacement..
and you bashing my thread , well you have your opinion and i type agree to an extent but for people thinking of buying the phone (in any scenario) would know what to expect.
this is what forums are about, complete knowledge and growing, its good to know the known flaws
ill post up tomorrow will see if this next phone has this hidden light bleed,
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
have you thought about calling HTC for a repair?

noway
sending anything in for repair
well ive received the replacement and although everything seems fine like there is no bleed anywhere, but has more gap upto'
seems in good condition, only complain would be that the power button set
is actually flush with the board
pros on replacement : louder/fuller sound -no Ii ght bleed, scrren seems more vivid/pronounced.
cons on replacement - power button and its refurbished phone
pros on original device, reliable
cons on original device, light bleed, alliuminum on left side isnt sunck in
conclusion , not exchanging keeping what i have
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Virate Issues

I know this has been mentioned before, but it is to the point now where I'm thinking about giving up entirely on my ONE.
Im now on my third replacement device, all three have had the rattling noise whenever the vibrate is activated. So frustrating..
How is everyone else dealing with this? or are there really only a few devices with this issue and i'm just unlucky??

Sounds normal
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i0sandman0i said:
I know this has been mentioned before, but it is to the point now where I'm thinking about giving up entirely on my ONE.
Im now on my third replacement device, all three have had the rattling noise whenever the vibrate is activated. So frustrating..
How is everyone else dealing with this? or are there really only a few devices with this issue and i'm just unlucky??
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i'n not having this problem on mine

-RUU's- said:
i'n not having this problem on mine
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I'm now on my third in a row where anytime the vibrate is activtaed it sounds as if something is loose internally and rattles... Sounds like its near the camera lens. Im thinking about giving up on this phone and trying the G2.

i0sandman0i said:
I'm now on my third in a row where anytime the vibrate is activtaed it sounds as if something is loose internally and rattles... Sounds like its near the camera lens. Im thinking about giving up on this phone and trying the G2.
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Does this occur regardless if it's on a hard surface, soft surface or in your hand? I'm guessing so, but just wanted to be sure.
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brholt6 said:
Does this occur regardless if it's on a hard surface, soft surface or in your hand? I'm guessing so, but just wanted to be sure.
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YES, surface doesnt change it, even positon of the device (ie. upright, horizontally etc.) could this really just be a fluke? 3 devices in a row like this??

i0sandman0i said:
YES, surface doesnt change it, even positon of the device (ie. upright, horizontally etc.) could this really just be a fluke? 3 devices in a row like this??
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I had never heard of the problem before so that's why I asked...it's super strange you've had the issue on 3 different devices.
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If something is loose in the phone then it would rattle just from shaking it. Maybe try to find someone else that has a one and listen to how theirs sounds when the vibrate goes off. My suggestion would to be just turn it off but if you're rooted and s off then a custom kernel can be used to turn the vibrate strength down and maybe lessen this "noise".
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Anyone's home button make a "crackling/clicking" noise?

This just started happening a day or so ago but it's bothering me big time. I don't even have to press the button all the way down. Just put some minor pressure on it and it makes this clicking or crackling sound. It's not 100% of the time but it's doing it a good bit. Wondering if anyone has experienced this yet with their note 4.
Anyway, I was thinking of bringing it into best buy to exchange for another one. Is that possible? I don't have insurance or anything but being that it's only a couple weeks old, and obviously still covered by warranty, they should be able to exchange. My concern is they will probably look at me like I'm crazy. But when I spend a lot of money on a device, and it's only a couple weeks old and making this noise already, it's quite annoying. My gf has a note 4 too and her button isn't anything like this so it concerns me.

nope. mines incredibly solid.
Sent from my Samsung Galaxy Note 4 using Tapatalk.

Mine make a loud clicking sound if I don't press it directly on the center of the button.
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dogredwing1 said:
Mine make a loud clicking sound if I don't press it directly on the center of the button.
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Does it bother you? Mine is starting to bother me more an more.
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It does. Still debating whether or not to exchange it.
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dogredwing1 said:
It does. Still debating whether or not to exchange it.
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I've seen 5 of them, and my DE does that. I think its normal.

dogredwing1 said:
It does. Still debating whether or not to exchange it.
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Same. I mean I know if I go into best buy asking to exchange, they're gonna look at me like I'm crazy for complaining about it. The other problem is it doesn't help all the time. Sometimes I press it and it's fine, other times it does make that noise. So it's hard to reproduce the noise due to it being at random.

My home button has a solid clicking sound, like the rest of the buttons. If yours doesn't sound like the rest of the buttons when they are pressed, you should consider exchanging.

Magicman500 said:
My home button has a solid clicking sound, like the rest of the buttons. If yours doesn't sound like the rest of the buttons when they are pressed, you should consider exchanging.
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Yeah I think I'm going to go in to best buy tomorrow. Do you need to be able to reproduce the issue for them to exchange? It is definitely still doing it, but not 100% of the time.
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Not yet. I had an S4 and Note 3 that did, though. It was quite annoying, and I don't miss it. My N4 is really solid aside from the acceptable volume rocker play.