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Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
Click to expand...
Click to collapse
As far as I am aware items from ebay are not covered under warrenty.
Even with the screen off and nothing happening, leave it on charge for few hours then unplug and try to put it on.
Also have a look into the charger port of the tablet at the bottom to make sure nothing looks bent or out of the ordinary.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
samsung sm-p605 dead not starting
havig the same error mentioned above.. got the device new from amazon, shipped to chile where i live.. recieved it and tried switching on and didnt switch on.. tried connecting wall charger for couple of hours no progress not even battery symbol coming up.. tried usb to laptop battery image comes up with no animation.. and screen flickers... boots in odin mode... when tried booting in recovery mode stucks in screen where the model name appears...
plz help since i have 0 hrs of usage completely new.. chile samsung doesn't accept becos its purchased in usa.. any email of samsung will also help
shame i always liked samsung over apple.. and bought a product with no support.. apple atleast accepts product bought anywhere in the world and even replaced battery for my frnds iphone 5s when in warranty...
I have not had this issue with my Note, but my Nook did the same thing once. I disconnected the battery for a few minutes and everything reset. No idea if this will help, or if you are adventurous enough to try it.
Here are some pictures of the Note tear down. http://forum.xda-developers.com/showthread.php?p=49595697
samsung sm-p605 dead not starting, screen flickers
i am going to try removing the battery as u said.. lets see..
anyother ideas plz let me know..
but shld i do this quite often?? is this an known error of note???.. do we have this problem when complety drained????
samsung sm-p605 dead not starting, screen flickers
no luck.. i removed the battery from the board, then plugged in back after couple of minutes..
still in same state..
the screen flickers a lot.. is that normal when the note is completely drained..???
It is very bad for the battery to go completely down. I don't let it happen on my devices, so I cannot say if the flicker is normal.
My experience with the Nook was actually a friend's device. He had let it run down, and it was not charging. He left it on the charger for a few days, and it was still not showing a charge. He gave it to me to check out. I disconnected and reconnected the battery. It was probably half an hour or so, because I was interrupted. When I reconnected the battery, the Nook popped on and reported a full battery. Apparently it was charging but not registering anything, and the disconnect allowed things to reset.
If you do not any other ideas, I would suggest leaving on the charger overnight (or longer) and trying the disconnect again. Maybe leave it disconnected longer too.
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
Click to expand...
Click to collapse
I have the same exact issue right now! But mine is a refurbished unit. I tried the battery unplug, tried leaving it charging overnight, letting it discharge, flashing new roms, new kernels, etc. Nothing. THe only thing that did work a little bit was changing the kernel. Other than that, even flashing stock ODIN roms wasn't working.
When you charge yours, does it charge up to 75% but won't go any further? And does it take an extremely long time to get there? Because mine does. Reading about other devices that have the same issue, it seems to be the battery. But the other devices were phones. This is a tablet. The battery costs $65 :/
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
Click to expand...
Click to collapse
I know this is a very late reply and you have probably solved your problem by now, but for future readers with this problem:
I currently have the exact same problem, and just found out what it was. Either my charging cable (official Samsung cable) is faulty. I plugged it into another microUSB cable, and it is now charging again. No more battery symbol that doesn't have the spinning animation or flickering, and now it turns on.
StandardLeopard said:
I know this is a very late reply and you have probably solved your problem by now, but for future readers with this problem:
I currently have the exact same problem, and just found out what it was. Either my charging cable (official Samsung cable) is faulty. I plugged it into another microUSB cable, and it is now charging again. No more battery symbol that doesn't have the spinning animation or flickering, and now it turns on.
Click to expand...
Click to collapse
Thanks for this information. Exactly this was the issue. Great!
Charging works and screen stops flickering with Samsung charger if you let it charge in Recovery mode. Mine is still charging as of now, so I don't have any news further yet, but it went from 0% -> 3% after around 30min.
Other than that, I only managed to get charging working with a Motorola's turbo charger.
The other day I plugged in the Note 8 at night, all was fine. When I picked it up the next day, it was totally dead. There is no charging light. I have tried several chargers. I have tried holding down the power button for over a minute. I took the back off and pulled the battery and reinstalled it. Nothing. Tried multiple chargers (all of which are in working order and several that were used to charge this device previously)
Could this possibly be a bad battery? I would try replacing the battery if it seemed like a possibility, but I've never had a battery go instantly bad. It would make more sense if it just wasn't holding a charge but the charging light would still be on.
It's just out of warranty by a month. Anyone think it's worth spending the money on a new battery?
Thanks in advance for any wisdom
My 5110 does not have a removable battery, though I had two bad samsung USB charging cables, and went to Blackberry and Samsung cables. My second Samsung cable melted down and just about caused a fire at the tablet's connector.
gooberdude said:
My 5110 does not have a removable battery, though I had two bad samsung USB charging cables, and went to Blackberry and Samsung cables. My second Samsung cable melted down and just about caused a fire at the tablet's connector.
Click to expand...
Click to collapse
Thanks for your response. It's not officially removable, but it just involves removing the back and then 8 screws. I'm certain it's not a cable problem. I've tried most every cable and charger I have and they all work on other devices.
I guess I'm a little confused. Where is the charging light? There aren't any LED's on the 5110 and the charger doesn't have any either.
As mentioned, the Note 8's battery is not intended to be replacable, as other phone batteries are. It is doable, and would be my first attempt as it sounds like you've tried multiple chargers.
Beyond that, I doubt anyone here would be able to diagnose without seeing it personally.
Charging light
Eodmule said:
I guess I'm a little confused. Where is the charging light? There aren't any LED's on the 5110 and the charger doesn't have any either.
Click to expand...
Click to collapse
Ok, I have to admit it, I cannot actually remember what it looked like when powered off and charging (mainly because it is rarely powered off). Can someone tell me - Isn't there a battery symbol that displays in the middle of the screen? If so, even if the battery was totally honked, my uneducated guess is that it would still show the battery symbol perhaps with a yellow triangle.
If there is not supposed to be any charging indication at all, then my hopes are higher, because that's what I see.
Either way, I've got a battery on order, so I'll let you know what happens.
pro450 said:
Ok, I have to admit it, I cannot actually remember what it looked like when powered off and charging (mainly because it is rarely powered off). Can someone tell me - Isn't there a battery symbol that displays in the middle of the screen? If so, even if the battery was totally honked, my uneducated guess is that it would still show the battery symbol perhaps with a yellow triangle.
If there is not supposed to be any charging indication at all, then my hopes are higher, because that's what I see.
Either way, I've got a battery on order, so I'll let you know what happens.
Click to expand...
Click to collapse
The only battery indicators are on the screen. When it's powered off and charging you should see the battery in the center charging up. If the battery is hosed it'd be like no battery is in there at all, and on Samsung devices you won't see anything on the screen if no battery is present while power is plugged in.
My clients frequently have the microUSB port (charger port) go bad on tablets in general. If you've got a can of air, blow out the inside of that port (You can also use a compressed air line, but be a little more careful with that). You might also benefit by checking out the condition of the contact pins in there.
Other than that, try a different cable and a different USB charging brick. Try to use the original one that came with it, then try one that has an output of at least 1 amp (The one that came with mine was a 2 amp, but it charges alright with 1 amp). And check your outlet. It sounds stupid, but you never know.
So I woke up this morning to find my Tab drained. I plugged it in for half an hour, then when I picked it up I noticed there was no charging indicator (the green liquid battery thing). So I thought maybe I didn't plug it in right. I reattached everything, tested the charger on another device, then plugged it back into the tab for about 2 hours...still no juice. I tried powering on and doing the reset thing. still nothing. I brought it to a Samsung service center and they said I have a faulty motherboard. Now I'm wondering how the hell that happened when I've been using this device for about 6 months (only 6 months) without any issues, no overheating or strange reboots or anything, and now just like that I have a motherboard issue? The kicker here is that they're charging 75% of the tablet price to fix it! What gives?! I purchased it from a non-samsung mall store so they said I can't claim warranty. I popped the back off and did the battery pull thing and tried to charge - still nothing. Did I buy a device that decided it was a lemon after 6 months light-moderate use?
Anyone else have this happen? It's never been dropped or anything and I was on stock firmware with nothing but root.
In the UK, If your tablet goes faulty in 12months your guarantee is with the place you bought it from, not Samsung.
John.
It's ALIVE! I thought I'd get a 2nd opinion on my Tab since the guys at the Samsung service center popped it open anyway. Went to a generic phone repair store, all they did was hook it up to this box thing, and it came back to life! The guy said something got corrupted and just re flashed everything to stock rooted. He charged me less than $20 and I have a working Tab again. Obviously the very first thing I did with my resurrected device was to call Samsung's hotline and report how this one service center was trying to scam me into buying a motherboard that cost nearly as much as what I paid for the thing brand new.
Some li-poly battery have an protection circuit built in, if the voltage falls below a certain level say 2.5volts per cell, it disables the battery, if you connect an meter to the battery you will get 0volts , you need an li-ion charger that passes an higher voltage that resets the battery and allows it to work again, I wonder if this is what happened.
http://batteryuniversity.com/learn/article/low_voltage_cut_off
John.
Did they connect via USB or to the motherboard?
@tinderbox could be...must have over-drained itself for some reason.
@ashyx I couldn't really see what he was doing since his work table was obstructed by a bunch of stuff and he had his back towards me, I just saw him grab this small black box, then minutes later he showed me that the tab was already powering on though couldn't get past samsung logo, then he went ahead and flashed to stock.
Reason I ask is I wonder if he used a jtag box to ressurect it by reflashing the bootloader.
If he did there must be jtag points on the board as it can't usually be done via USB.
Pity you didn't ask what he actually did as I'm intrigued now.
Did the box look like this: riff box
ashyx said:
Reason I ask is I wonder if he used a jtag box to ressurect it by reflashing the bootloader.
If he did there must be jtag points on the board as it can't usually be done via USB.
Pity you didn't ask what he actually did as I'm intrigued now.
Did the box look like this: riff box
Click to expand...
Click to collapse
Yes! but without the markings.:good:
pawces said:
Yes! but without the markings.:good:
Click to expand...
Click to collapse
Exactly the same or just similar?
yeah i think so... it had similar ports, though not sure about the outer shell of it... i think it was smooth all around with no ridges or anything, just a little black rectangular box.
Sorry to revive an old topic, but i thought i'd do an update instead of start a new one. Tab S died again and I'm now convinced it's over-discharge, as I left it at about 20% and forgot to plug it in before going to bed. Woke up with the tab drained, not responding to any button combinations, not charging with any of my chargers that tested ok with other devices.
Instead of bringing it back to the technician, I thought I'd try mcguyvering the damn thing. I opened up the back, pried the battery terminals up off the board, lifted the battery out, and with a spliced USB cord hooked up to a powerbank, I gave the battery terminals a direct zap, inserting the exposed USB wires into the battery terminals. This took some trial and error as, I didn't know which wire was supposed to go where, but finally I saw the powerbank leds blink, indicating it was discharging into something. I held the wires in place for about 5-10 minutes, noticing some heat on the battery by then. I reinstalled the battery back into the tablet, closed everything up and tried charging again and...hey presto! the tab started charging. :victory: Let it charge for 2 hours and powered on like nothing happened.
disclaimer:
I don't recommend you defibrillate your device's battery unless you know exactly what you're doing and are fully aware of the risks. (I didn't know what I was doing at the time but I was so frustrated at that point I didn't mind if the battery blew up in my face.)
Mine just dead last night while CHARGING (turned off at 13%).....
And refused to turn on till now (still charging and both warm (charger + tab)...
I even plugged an ampere meter to really know if its drawing any or not (it is, at 5.2V 1.7A for 15mins)...
And still no luck
Samsung's device become more ****ty each generations..... Esp the battery...
This one is the replacement batt they gave me after 2mos of usage for infamous Tab S battery issue...
I saw a video on youtube, a guy had a dead 10.5" T1 he took the back off and connected an 1amp microusb charger pcb to connections directly to the battery under a piece a tape, I bought a couple of the microusb charger pcb`s from ebay for 0.42p each in case mine goes dead.
EDIT: I found the video.
https://www.youtube.com/watch?v=BRTgLGrzNz0
John.
pawces said:
Sorry to revive an old topic, but i thought i'd do an update instead of start a new one. Tab S died again and I'm now convinced it's over-discharge, as I left it at about 20% and forgot to plug it in before going to bed. Woke up with the tab drained, not responding to any button combinations, not charging with any of my chargers that tested ok with other devices.
Instead of bringing it back to the technician, I thought I'd try mcguyvering the damn thing. I opened up the back, pried the battery terminals up off the board, lifted the battery out, and with a spliced USB cord hooked up to a powerbank, I gave the battery terminals a direct zap, inserting the exposed USB wires into the battery terminals. This took some trial and error as, I didn't know which wire was supposed to go where, but finally I saw the powerbank leds blink, indicating it was discharging into something. I held the wires in place for about 5-10 minutes, noticing some heat on the battery by then. I reinstalled the battery back into the tablet, closed everything up and tried charging again and...hey presto! the tab started charging. :victory: Let it charge for 2 hours and powered on like nothing happened.
disclaimer:
I don't recommend you defibrillate your device's battery unless you know exactly what you're doing and are fully aware of the risks. (I didn't know what I was doing at the time but I was so frustrated at that point I didn't mind if the battery blew up in my face.)
Click to expand...
Click to collapse
Crescendo Xenomorph said:
And still no luck
Samsung's device become more ****ty each generations..... Esp the battery...
This one is the replacement batt they gave me after 2mos of usage for infamous Tab S battery issue...
Click to expand...
Click to collapse
Samsung tablets only have issue with battery connectors. The white connector with 6 wires has loose connection, the black connector soldered to mainboard has cracked solder joints. New battery won't solve problem if you don't fix these two flaws. Resolder the battery connector will fix most of problems: not charging, reboot, flickering, auto shutdown.
I posted more details in the threat: flickering screen.
so the problem is Samdung's QC....
anyway no more somedung, I switched to Xiaomi Mi Mix, still preordering from China.....
You have to watch these chinies owened tablet and phone manufactues, they have been found to come with built in spyware, sending copys of all your texts ect back to china, it`s been in the news that last few day`s
Lenovo notebooks had a spyware app and Lenovo had to issue insturctions on hot to remove it once it was found.
John.
Crescendo Xenomorph said:
so the problem is Samdung's QC....
anyway no more somedung, I switched to Xiaomi Mi Mix, still preordering from China.....
Click to expand...
Click to collapse
That's OK, I can scan and remove all those spyware.
Still its better to have it properly supported with actual updates (older phone still got all UI + android update, hello MIUI 8).
Rather than using phone without proper software support....
Tab S - buggy and prolly the last MM update
Note 3 - useless LL update, very unstable, consider alpha
Note 8.0 - buggy last KK update, switched to CM13 and happy with it
Hi guys
Just cannot seem to get the thing to charge.
Tried different charger/usb cable. Got completely new USB power board. Sometimes the battery icon comes up on the screen when i turn it on of just a battery with a bit of low red at the bottom of it. It won't turn on. Theres not even a charging beacon light on top of the phone to indicate charge.
What does this usually show? Bricked phone, bad motherboard or bad battery?
Cheers.
MartK87 said:
Hi guys
Just cannot seem to get the thing to charge.
Tried different charger/usb cable. Got completely new USB power board. Sometimes the battery icon comes up on the screen when i turn it on of just a battery with a bit of low red at the bottom of it. It won't turn on. Theres not even a charging beacon light on top of the phone to indicate charge.
What does this usually show? Bricked phone, bad motherboard or bad battery?
Cheers.
Click to expand...
Click to collapse
Is the error that comes to screen
"USB not supported"?
not getting any error mate. It is totally dead.
I did buy a new battery which had 4% life left. Not enough to copy 64GB data to an SD card.
It seems it must be the main board which is damaged. I have replaced the power board and the middle ribbon cable. This has to be a mobo issue unless u can think of anything else?
MartK87 said:
not getting any error mate. It is totally dead.
I did buy a new battery which had 4% life left. Not enough to copy 64GB data to an SD card.
It seems it must be the main board which is damaged. I have replaced the power board and the middle ribbon cable. This has to be a mobo issue unless u can think of anything else?
Click to expand...
Click to collapse
I still don't think that's mobo issue. Try this before you intend to replace your mobo.
Plug in charging using any charger other than wall charger. Use a power bank or anything and when the battery icon shows up that you described in first post(the red icon) leave it there as it is and let it charge over night. Try powering up in the morning.
sbetatester said:
I still don't think that's mobo issue. Try this before you intend to replace your mobo.
Plug in charging using any charger other than wall charger. Use a power bank or anything and when the battery icon shows up that you described in first post(the red icon) leave it there as it is and let it charge over night. Try powering up in the morning.
Click to expand...
Click to collapse
I will be sure to do that and let you know once done thanks
I dont get any icon on the screen when I plug a charger in. Even the powerbank... When i plug that in I get no beacon light on the top of the phone to indicate charge and also no icon on the phone screen. The phone never gets hot when it charges and the charging device never gets hot. Stone cold both of them.
What do you reckon?
MartK87 said:
I will be sure to do that and let you know once done thanks
I dont get any icon on the screen when I plug a charger in. Even the powerbank... When i plug that in I get no beacon light on the top of the phone to indicate charge and also no icon on the phone screen. The phone never gets hot when it charges and the charging device never gets hot. Stone cold both of them.
What do you reckon?
Click to expand...
Click to collapse
I think your phone needs a doctor ?. Take him to the hospital (service center). Last resort before going to service center is take the battery out and charge it using one of those battery charger.
sbetatester said:
I think your phone needs a doctor . Take him to the hospital (service center). Last resort before going to service center is take the battery out and charge it using one of those battery charger.
Click to expand...
Click to collapse
haha yes...
The annoyance is though its not the normal kind of battery you come across...
Take a look here: https://i.ebayimg.com/images/g/ScMAAOSwVm5Y-v50/s-l300.jpg
It has a strange connector on it. one of which I have never seen before.
How do i find service centres located in Australia?
Many thanks again
MartK87 said:
haha yes...
The annoyance is though its not the normal kind of battery you come across...
Take a look here: https://i.ebayimg.com/images/g/ScMAAOSwVm5Y-v50/s-l300.jpg
It has a strange connector on it. one of which I have never seen before.?
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Yes, its strange indeed however my battery charger is one with wires so i don't need to worry about connectors.
MartK87 said:
How do i find service centres located in Australia
Many thanks again
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https://www.asus.com/au/support/Service-Center/Australia
I think this url might help if you haven't tried it yet. :good: