Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
seckin38 said:
Friends,
I've just joined the forum. My HTC touch has just been locked itself and I can't unlock it because I didn't set a password. I still can receive calls but can't make calls, the screen is password screen, nothing else. I can't shut it down without removing the battery.
I tried PIN, PUK, IMEI, 0000, 1234, etc but didn't work. I tried soft reset but didn't help. Tried hard reset but it didn't reset. I tried the SIM card in other phones, it works, thus, the problem is the device.
Any help will be appreciated...
Click to expand...
Click to collapse
Flash new ROM
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Elwyn M3100 said:
You want to double check about that hard reset. I think you've probably only done a soft reset. A hard reset will reset the machine back and wipe off ALL your data and settings, including the password.
The front screen password of which you are referring to NOT any of the ones you have listed, but instead it is something you would have set when setting up the device.
Have a try with some of your usual passwords
Click to expand...
Click to collapse
seckin38 said:
I have tried hard reset (pushing green and red buttons at the same time pushing the reset button with its own pen) but, didn't reset (since there appeared no message on the screen like "the data will be lost"). I think those two buttons are not functional because of password. Every time I tried hard reset it has done the soft one.
thanks anyway
Click to expand...
Click to collapse
I'd suggest you query this in the HTC Touch forum rather than the General Forum for everything, as they have more intimate knowledge to help you
Hi there, my HTC touch just did the same today. I never set a password.
I contacted my IT guy and he mentioned the following:
Try number 1 once, and then tap unlock.
WORKED BRILLIANTLY!!
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Dotybizz, I guess the O/P wanted a way to recover without wiping his data. However, due to the security reasons I'm sure you know about often that isn't a suitable option.
Not working
dotybizz said:
The HTC Touch does that all the time.
All you need to do is hold down the Send and End Call buttons down firmly and push the stylus up in the little hole near the usb port (Reset Button) and wait till the screen says that the phone is going to format and all data will be lost press the soft key to continue. Then when it says that press the center button and it will show Fat formatting and Rom formatting. This will erase all data on your touch so make sure you back up.
After turn on the phone and go through the set up and it should be perfectly ok.
You can do this for two reasons.
1. To reset the phone locks.
2. To repair the touch screen if it stops working.
Hope this helps. Enjoy
Click to expand...
Click to collapse
I tried but fails. Can you advice something more. I need it badly man.
solve = hard reset
for hard reset press volume down button + center button + red reset button
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
There are 2 ways to perform a Hard Reset on this device:
Menu path
* 1. From the Today Screen, go to Start>Settings.Select the System Tab and then tap on Clear Storage.
* 2. Enter in the password provided on the display of the device (should be 1234) and tap Yes.
* 3. The device will begin the Master Reset Process.
Keystroke Method
* 1. Power the device off.
* 2. Press and hold the Volume Down and Center Navigation Button at same time, do not release.
* 3. Press Power button and hold for a 3 count (quickly - say one thousand one, one thousand two, one thousand three). 1-2 seconds is too short, 4-5 seconds is too long.
* 4. The screen will instantly show the text to hard reset (this is a white screen with Blue text that provides the next steps to complete the Hard Reset. If you do not get this screen, power the device off and try again).
* o Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data is backed up before proceeding.
bombe1 said:
for hard reset press volume down button + center button + red reset button
Click to expand...
Click to collapse
knockout87 said:
A Hard Reset restores the device to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
Snip, Snip.
Click to expand...
Click to collapse
So both of you guys/girls are posting on a thread that has no had any activity on almost a year, eh?
Guys,
I done goofed.
Allowed the young one to play with the tablet, lo and behold, the fingerprint scanner was "gone" and the tablet was requesting the alternate password, which I'm ashamed to say I have no Idea what it is.
I've tried to access the tablet with Android Device Manager, which gives me 3 options, RING - BLOCK - ERASE
After researching, I read that clicking on block and setting up a password there would work, but it doesn't. It just gives me a message saying that "Since google has verified that a screen lock is already set, the password that you entered won’t be needed"
There's no samsung account set.
While I know I could do a factory reset, It would be sad to lose some of the photos and files on the device.
Crazy ideas to help this fool here?
cheers,
Dan
factory reset wont delete your photos and files. it just delete system related data/install apps. unless you format your internal drive.
Hmm I thought that could be the case, but the only way I can do as reset now is going into that special mode by pressing power, home, volume buttons when the tablet is off right?
Won't the option I find there more drastic that a regular factory reset?
I haven't tried yet because I was hopeful for another solution :/
No other option available, would be terrible if there was (security bug!) Just do a factory reset in recovery mode, never got my personal files deleted that way, even Bluetooth downloads and old app folders stayed there
everytime i turn on my phone a screen pops up saying "your phone is encrypted"
it asks me for a password (lockscreen password) but i never had a lockscreen password, trying diferent passwords and pressing "decrypt" a screen appears with the following:
"decryption unsuccessful.
The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account."
then there is just a button that says "reset phone" it sends me to this screen regardless of what password i enter. when i press the reset phone botton, it takes me to TWRP recovery to reset my phone, but when i try to wipe any partitions it does nothing. i tried reinstalling the rom and the "phone is encrypted" screen appears again. i tried installing a different rom and same issue. i tried wiping the data partition through adb shell, but nothing. i've tried everything i could find online but the result keeps being the same, it takes forever to boot and then im greeted by the "your phone is encrypted" screen.
anyone knows what i could do?
adorufo said:
everytime i turn on my phone a screen pops up saying "your phone is encrypted"
it asks me for a password (lockscreen password) but i never had a lockscreen password, trying diferent passwords and pressing "decrypt" a screen appears with the following:
"decryption unsuccessful.
The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account."
then there is just a button that says "reset phone" it sends me to this screen regardless of what password i enter. when i press the reset phone botton, it takes me to TWRP recovery to reset my phone, but when i try to wipe any partitions it does nothing. i tried reinstalling the rom and the "phone is encrypted" screen appears again. i tried installing a different rom and same issue. i tried wiping the data partition through adb shell, but nothing. i've tried everything i could find online but the result keeps being the same, it takes forever to boot and then im greeted by the "your phone is encrypted" screen.
anyone knows what i could do?
Click to expand...
Click to collapse
if the bootloader can ubl , next flash twrp and wipe internal storage ,reboot to system will be done, but hboot locked , cannot ubl and s-off , emmc change 1 way
Hi,
i recently bought two Samsung tab 3 10.1 tablets, however when i turn it on i get the message
"Enter you pin or password to use the encrypted device memory"
I have tried to do a factory reset which will not work and i have also tried to install a factory image, on which it goes on the device but loops back to the pin/password screen.
Can anyone help? i am willing to pay for help
You reflashed stock firmware with Odin?
I have a redmi note 8t.
I performed a factory reset and a hard reset (power + vol down) erasing all data. After the reboot, I setup my phone with the same google account. I installed an app of a stream service (its name is infinity) and I got access without password to my profile. My google account has no stored passwords.
To check this behaviour I repeated the procedure.
I removed every google account and I performed a factory reset. Then I performed a hard reset removing all data. This time I set up the phone with a newly created google account. I removed the sd card either.
The first thing I did has been to install this stream service app. Again immediate access.
By the way, if I logout from inside the app at the next access I have to type the password again, but if I uninstall and reinstall this app without logging out, access occurs without password.
I don't understand why it's sufficient to install it after multiple hard reset to have access to my profile.
Thank you
edit:
I checked with another device and this behaviour doesn't occur. Apparently hard reset doesn't erase login credential of this app in this device