Replacement LCD Screen/Digitizer + Frame causing reduced cell reception - Nexus 5X Q&A, Help & Troubleshooting

I have been running the Android Nougat Preview 5 on my Nexus 5x for a while now without any issues regarding cell reception. I recently replaced my screen including the frame and now I have noticeably reduced cell reception. I regularly work in my home office which is my basement as well as a basement meeting room at work. Prior to this replacement I was able to get 2 to 3 bars in each of these locations, now I am lucky to get one bar and more often than not I have no service at all. I am at a loss as to why this would happen after doing this simple screen + frame replacement.
So I have come here to ask the community for possible suggestions as to why this is happening and hopefully some advice to correct this issue. Any help would be greatly appreciated, thank you.
Here is the part that I used to replace my cracked screen:
http://www.ebay.ca/itm/152150335145?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

Related

[Q] What could be causing Data/3G connectivity problems?

So I recently was able to replace my Samsung Fascinate because of the ED05 Update not fixing the missed call problem.
I recieved my DInc2 yesterday at 3pm & have noticed that it takes a minute or more to open links from Twitter in Dolphin browser hd and that the 3G icon and bars fluxuates from no bars, no 3g icon to full bars to 2 bars etc..
Just wondering if you guys no of a simple fix, if its a known issue, and your thoughts
Thanks
Sent from my ADR6350 using Tapatalk
If you're not in a very well covered area, it seems the Inc2 doesn't work so well. For me, being in a well covered area, data functionality is actually exceptional (2mbit speeds not uncommon, usually 1+mbit in most areas, and only a few areas under 1mbit).
This seems to stem from the type of antenna being used. There is a discussion on trying to figure out the best/easiest way to fix this. So far what has been tried is aluminum foil in the back cover (this doesn't seem very well substantiated), small bus/magnet wire (personally tested and works to boost signal, but may not be worth the trouble), and the possibility of conductive ink to extend the existing antenna (possibly the best solution...if it works at all).
http://forum.xda-developers.com/showthread.php?t=1180603

[Q] Signal drop (phone network, not wifi)

Hi,
I have had my HOX for 3 weeks now and since yesterday (so, not a new thing), I keep losing the signal in my appartment, in some places outside. Oddly enough, signal is OK (tho just 3-4 bars) in my office.
1. Could this be related to the WIFI antenna issue even tho it's not WIFI issue? In other words, is there a chance that by fixing the WIFI antenna issue, I can get solve this?
2. If not, what are my other options? The garanty is already voided so I cannot send it to HTC for repair (voided by an "unofficial repair center" after the screen got smashed by dropping it from like 1m... - it's very possible that the fall or their repair broke something else, but the repair was already 2 weeks ago)
Thanks for your help!
First thing I'd ask is are you rooted? Have you been playing with radios recently?
If not, the next thing I'd look at is trying to find someone else with a micro-sim, and asking to borrow it. If they still get a good signal on their network on your phone, it might be your sim card. I had a faulty one once which just started dropping network like you describe. It can happen.
If their sim card also shows poor reception, you might have an aerial issue caused by the unofficial repair centre opening the phone up. (Although from the feedback on the WiFi issue thread HTC have worrying repair standards too).
If you can't find another micro-sim, just try finding someone on the same network. This phone (when working) has excellent network reception (better than my previous Desire S) so if a side-by-side comparison shows a big difference in signal strength, again I'd think about getting the sim replaced.
https://play.google.com/store/apps/details?id=de.android.telnet&feature=search_result#?t=W251bGwsMSwyLDEsImRlLmFuZHJvaWQudGVsbmV0Il0.
If your replacement sim still has the same problem, then I'd consider opening the phone up as per the video guide in the WiFi Issue thread in the general section. Seems to be quite easy if you are careful. It is unlikely that the same aerial for the WiFi is also the 3G one, but I've looked at the tear down pictures, and can't read chinese! If i find out which one it is, I'll update this post. If not, just check all the connections.
Hi,
I have also been having this network drop issue but only near my office. The reason I think is that my office is between two towers and every now and then it tries to balance the traffic on the networks and hence keeps disconnecting devices from one to connect to the other one... However, I have cut out my normal sim into a micro sim and that was done by the guys at the shop from where I bought the device and they had said that if there are any issues, then please order a proper micro sim and use it....
I think that might also be the problem.....
levtrp savans
All,
After checking that my SIM card wasn't in cause (used a friend's HTC One X to test my SIM card and test with his), I broke open the case and saw the problem.
The problem is the damn design of those antenna contact! I saw probably around 10 of those small metal piece that are supposed to be a bit "up" and somehow touch the contact area on the back cover.
I found that 2 of them (in two different pairs, they all seem to be in pair to create a closed circuit I suppose) were a little bit lower than their counterpart, so with a flat screwdriver, put them upright, closed the case and voila, I am enjoying network with full bars since yesterday.
If the issue comes back (and it probabl will, if they got bent the first time it probably means that the metal already was bent beyond its elastic deformation area), I'll probably end up buying a soldering iron a add some patch of silver to increase the height of the contact zones. That's .... just lame I am sure they had a good reason to do that, but seriously!?
Guillaume
Glad you got to the bottom of it. Yeah I think the design choice is forced from having the main body of the phone slide in at an angle into the outer case. If the two parts just clamped together like a more traditional phone build, then they perhaps could have used a different approach.
I'm putting off opening mine up (I have the dreaded WiFi drop issue) as my current case puts just enough pressure on the screen to act like a permanent squeeze, halting my problem.
Would be interested to know if the problem reoccurs like you said it might. Keep us posted.

[Q] Toro: Intermittent CDMA/1x after MicroUSB repair

Hey guys, like many Toro owners, I had my MicroUSB port finally go out on me. Followed unfortunately shortly after a tumble caused by a cousin just giving my phone to her 3 year old to play with at a family holiday party. This resulted in the screen being cracked all to hell, as one could imagine. In a stupidly rushed attempt to repair the screen glass with a spare piece I had from a friend, I messed up the digitizer, and decided to get a new screen assembly and start over. Unfortunately, after ordering both parts and starting to install both, I realized the mUSB board was no good and had to be exchanged. I slapped the old one back on, installed my screen, and went about my day.
The second time around, I actually remembered how to work on computers and went through my whole usual litany of prep and breakdown. Bled off all my static charge, made a mostly sterile work area, worked in gloves when I could, and proceeded slowly and carefully through the phone teardown. I made sure (to attempt) not to damage any ribbon connectors or even the LTE antenna coax cable and both ports for it.
All this only to notice a short time later that I was having poor call quality, call drops despite a couple of bars, random signal drops, all those good times. This was all with mobile data turned off entirely, but when I turned on mobile data, it hit straight to 4G full service and data was snappy and page loads/searches were fast. However, I cannot tell if it is area signal strength or phone error, but I'm inclined to believe I may have messed something up either in my first botch job, or in my second serious repair.
If there was any repair errors, I'm inclined to believe one of a few things happened. Either I screwed up one of the in-frame antennas the first time around, putzing about trying to pry the old screen off the frame. Or I somehow cocked up one of the CDMA antennas on the mobo itself the second time, but I find that very hard to believe. Or the old mUSB board with it's mic got screwed up, but I highly doubt that too.
Anyone have any ideas, further questions, or (preferably non) snide comments? I've tried to give as many details as possible in this post without overloading it, but let me know if I've left out anything useful. Yet again, it's a Toro, 32gb, running SlimKat's 4.4-1825 weekly. (Can't remember build date right now, and phone's in pieces again for visual verification/pictures)
Any help is greatly appreciated, and thanks!

Reception issues after drop

I bought a Note 2 right when they came out. Around January I dropped it and shattered the glass, then brought it to a repair shop to replace the display assembly. Cost $150 or so, and they were very professional. Ever since the drop though, I feel as though it's only getting about 60% signal, and it has a very very hard time finding signals and locking them. It drops calls constantly, and says "Searching" probably 40% of the time.
I took it apart and all of the antennas appear to be intact, with good connections. Everything on the phone is flawless except the radio.
Recommendations? It seems stupid to buy a new Note 2 for $450, and I can't get a phone without T-mobile WIFI Calling because I work in a building that is massive (and a signal hole for all but Verizon) and I NEED to be able to receive calls and texts coming to my Tmobile number.

Weird Digitizer Issue (Just me)?

Fellow Pixel-ers,
So, I broke my screen about 8 months ago. It had coverage and got it replaced by a Google authorized screen fixer place.
I noticed early on that things didn't seem quite right. If I pushed down too hard on the screen, my touch wouldn't register. But, it didn't happen too often and I didn't want to have to deal with arguing that they may have poorly installed the new screen/digitizer and that it wasn't 'my fault'.
As time went on I started noticing that the almost bottom of my screen would not register a touch but mostly only at night. Again, it didn't happen too often and it usually went away after a little poking/prodding/pushing/.
I also thought it might be an application that I gave 'screen Overlay' rights that I shouldn't have and it was causing issues.
I validated my issue by using a Touchscreen Test app.
When I use an app like Vysor I am able to 'access' that area of the screen even when my fingers cannot. Does that validate this is a hardware issue?
The area affected was definitely more than just a few pixels (see screenshots).
More recently it was happening more frequently (not just at night) and it almost never goes away.
I wanted to make sure it wasn't a software issue. So I planned on dirty flashing my OS (AquariOS), but actually ended up accidentally upgrading to a clean version of Android 10. Unfortunately, the issue was still there.
I then did a clean flash and downgraded back to Pie w/AquariOS.
Shortly after getting back up the issue showed up again.
At this point, I have virtually lost all touch response for the bottom 1/8 (not quite the very bottom) of my screen. I've had to use a floating keyboard because the space bar falls right in that area. Sometimes I can't click 'next' or 'continue' in apps or web sites.
Has anyone ever experienced this very odd digitizer issue like this? Any thoughts/suggestions/ideas.
I'm guessing the only solution is a new phone as it is not worth the money to fix it.
So now I'm just waiting for either the Pixel 4A or 5 to come out so I can get a new phone I guess.
I just find this very odd how specific this area of 'dead pixels' is. I always thought it was more random than a specific rectangle.
I look forward to hearing from anyone.
A (not working with a full screen) Bug
I've faced the same issue mate....
a_bug said:
Fellow Pixel-ers,
So, I broke my screen about 8 months ago. It had coverage and got it replaced by a Google authorized screen fixer place.
I noticed early on that things didn't seem quite right. If I pushed down too hard on the screen, my touch wouldn't register. But, it didn't happen too often and I didn't want to have to deal with arguing that they may have poorly installed the new screen/digitizer and that it wasn't 'my fault'.
As time went on I started noticing that the almost bottom of my screen would not register a touch but mostly only at night. Again, it didn't happen too often and it usually went away after a little poking/prodding/pushing/.
I also thought it might be an application that I gave 'screen Overlay' rights that I shouldn't have and it was causing issues.
I validated my issue by using a Touchscreen Test app.
When I use an app like Vysor I am able to 'access' that area of the screen even when my fingers cannot. Does that validate this is a hardware issue?
The area affected was definitely more than just a few pixels (see screenshots).
More recently it was happening more frequently (not just at night) and it almost never goes away.
I wanted to make sure it wasn't a software issue. So I planned on dirty flashing my OS (AquariOS), but actually ended up accidentally upgrading to a clean version of Android 10. Unfortunately, the issue was still there.
I then did a clean flash and downgraded back to Pie w/AquariOS.
Shortly after getting back up the issue showed up again.
At this point, I have virtually lost all touch response for the bottom 1/8 (not quite the very bottom) of my screen. I've had to use a floating keyboard because the space bar falls right in that area. Sometimes I can't click 'next' or 'continue' in apps or web sites.
Has anyone ever experienced this very odd digitizer issue like this? Any thoughts/suggestions/ideas.
I'm guessing the only solution is a new phone as it is not worth the money to fix it.
So now I'm just waiting for either the Pixel 4A or 5 to come out so I can get a new phone I guess.
I just find this very odd how specific this area of 'dead pixels' is. I always thought it was more random than a specific rectangle.
I look forward to hearing from anyone.
A (not working with a full screen) Bug
Click to expand...
Click to collapse
Hi bro, I've face the exact same issue, but for me it was at the center of the screen. Luckily my phone was under warranty, but getting them to replace my touch digitizer was a whole different thing. At first they just didn't acknowledge the issue, then I tried showing them proofs but they didn't believe as they were from some third party apps. Finally, I used markup to show them the issue and recorded it took some screenshots as well. So, they replaced my digitizer at last after constantly speaking them for 2-3 weeks. I can only suggest you that if your phone is still under warranty or you have accidental damage coverage, ask them to replace them. Otherwise, it'll be better to buy a new phone as replacing the screen from your pocket may be very costly.
For anyone who reads this thread,
I resigned myself to having a bad digitizer but was starting to look to replace the phone. Then about a week later I inadvertently dropped the phone in a pool. Unfortunately, as the screen had been replaced the waterproofing was no longer good and phone was a brick. So I never resolved the issue but will always assume that the company that replaced the screen did a less perfect job and that when a screen is replace the phone looses it's waterproofing ability
-A (new Pixel 3XL owning) Bug

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