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I recently replaced motherboard on G2. Everything seemed to be good except for some strange USB action. While rooting, adb would freeze during file pushes. However, this was intermittent. It would allow me to push a couple files if I did it right after USB debugging activated, then after sometime would freeze and say there was a protocol error and that the device was now offline. I'd have to toggle USB debugging to get another little window of time where I could push files.
This continues with using Windows explorer via USB storage. I'll drag a file or few into the SD card window and it will begin to transfer at normal speed for a second, then grind to a halt, sometimes unmounting USB storage after sitting for a while.
Does anyone have any idea what's causing this or how to fix it?
Thanks!
Hi guys, was hoping someone on the forums was able to help me out with an issue I am having with my Note 2. I am a first time android user so I might be doing something wrong. Whenever I connect my note 2 to my computer, it gives me a pop up message on my phone.
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be Installed."
After getting this message I went to update everything on my computer. I am current on my Service Pack and I downloaded Windows media player 11. I also downloaded Kies on my computer and still, my PC doesnt recognize my phone.
Has anyone else ever experienced this issue? Also, do I need to have a micro SD card to be able to connect to my PC?
I believe right now the pc is trying to read from your device's internal memory but it doesn't have the proper drivers installed.
If you had a micro sd, it would just show up in your file explorer as readable media that you can transfer files to and from.
Sounds to me like you just need proper drivers installed and then you can do the same with your internal storage.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
That makes a lot of sense. Thank you for your reply. I guess I should just pick up a micro sd card and then try it out again. Thanks again for your help.
No problem. If your browse the developer forum or do a search, I'm sure you could dig up the drivers somewhere. I'm honestly surprised that this device didn't include a disc to install proper drivers.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
i to had this same problem, it wouldn't recognize the phone so i had to install and uninstall the samsung drivers 10 times for it to finally see the phone and SD card. after hours of frustration i think i found the issue. uninstall any USB drivers windows may have installed when u connected the phone and go get the installer from samsung. while in the settings menu on the phone under the developer section at the bottom make sure USB Debugging is turned off. then install the drivers plug the phone in after and let windows do its thing and bam ur done. full access to internal drive and SD if u have one installed
Had the same problem and finally found the solution on another forum site. There is a hidden setting that switches USB connectivity between USB Mass Storage and Samsung Kies. The only way to get to the setting is to create a shortcut on the Home screen as follows:
1. Press and hold an empty spot on the Home screen.
2. Choose Shortcuts
3. Choose Activities
4. Scroll down and choose USB Settings
Using the new shortcut you can now switch to Mass Storage mode and your phone will be recognized as a hard drive (even though Windows says it is a Portable Media player). Just double click on it in Explorer and you have access to both the internal memory and the SD card.
Note 2 usb
jow350 said:
Had the same problem and finally found the solution on another forum site. There is a hidden setting that switches USB connectivity between USB Mass Storage and Samsung Kies. The only way to get to the setting is to create a shortcut on the Home screen as follows:
1. Press and hold an empty spot on the Home screen.
2. Choose Shortcuts
3. Choose Activities
4. Scroll down and choose USB Settings
Using the new shortcut you can now switch to Mass Storage mode and your phone will be recognized as a hard drive (even though Windows says it is a Portable Media player). Just double click on it in Explorer and you have access to both the internal memory and the SD card.
Click to expand...
Click to collapse
How do you press and hold an empty spot on Note 2?
Because for my Note 2, when I press and hold the Home Screen, it will pop up with a box that you only can choose set wallpaper, apps and widgets or folder. SO how to choose shortcuts? Because it is not there?
Please help me. TQ
carlz_sky81 said:
How do you press and hold an empty spot on Note 2?
Because for my Note 2, when I press and hold the Home Screen, it will pop up with a box that you only can choose set wallpaper, apps and widgets or folder. SO how to choose shortcuts? Because it is not there?
Please help me. TQ
Click to expand...
Click to collapse
You can do that by installing a different launcher, for example nova launcher free version. Hope this method might work for you. But did not work on my note 2. I am also still looking for answer.
I'm having the same issue as you...and have tried everything as well...and am about to pull my hair out getting this to work.
The MSS install wizard is bogging down and is taking hours to install this for some reason...I am wondering if Samsung has borked this completely for Vista /XP..
I am open for suggestions
Mac
I've noticed Windows is not able to find the driver for it.
Try downloading the OEM USB driver from Samsung: http://www.samsung.com/us/support/owners/product/SGH-I317TSAATT
Disconnect the phone
Install the driver
Connect the phone
Let Windows look and install subsequent updates since the OEM version
Same Problem Here
Acyu said:
Whenever I connect my note 2 to my computer, it gives me a pop up message on my phone.
"Unable to find software on your PC that can recognize your device. Service pack 3, Windows Media Player, version 10 or higher, for Windows XP or Android File Transfer for Mac OS must be Installed.
Click to expand...
Click to collapse
I have the same issue and receive the same error message. But only on my Windows XP computers. All my Windows 7 computers work perfectly, but my 64gb SD card connects as a media device, instead of a mass storage device which I could assign a drive letter in XP>
I have tried installing Samsung's USB driver numerous times with no results.
So has anyone found a real solution to connecting a Note 2 SD card to an XP computer as a mass storage device just like any other cell phone I have ever had?
tlwalker1962 said:
I have the same issue and receive the same error message. But only on my Windows XP computers. All my Windows 7 computers work perfectly, but my 64gb SD card connects as a media device, instead of a mass storage device which I could assign a drive letter in XP>
I have tried installing Samsung's USB driver numerous times with no results.
So has anyone found a real solution to connecting a Note 2 SD card to an XP computer as a mass storage device just like any other cell phone I have ever had?
Click to expand...
Click to collapse
I am also having the identical problem. The Note 2 will not connect to any of the three computers I've tried regardless of the settings I've messed with. It used to connect fine and I'm not sure what happened, but now it just charges and registers nothing on the connected PC. Help.
Usb mass storage mode is pretty much gone at this point. Somewhere someone had the wisdom we only need ptp and mtp. I saw an app in the store that will mount external sd as ums. But that doesn't seem to help with the internal, nor do I know if it translates ext4 into something windows can read. :/
-----
I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
This is crazy. I had a note 2 and it synced right away. It broke, I got a replacement and now I am getting the same errors.
Has anyone tried any different method
Has anyone tried any different method? Any solution?
I've been trying to transfer the files I took from my Galaxy S4 and saved them to my computer, to my G3. When I connect the G3 to my computer, I only see 2 files in the "Internal Storage". It won't recognize my SD Card either. Is there a setting I may be missing, that will allow me to see other folders? I can't copy and paste anything to my Internal Storage. Thanks for your help.
AnaMayShun said:
I've been trying to transfer the files I took from my Galaxy S4 and saved them to my computer, to my G3. When I connect the G3 to my computer, I only see 2 files in the "Internal Storage". It won't recognize my SD Card either. Is there a setting I may be missing, that will allow me to see other folders? I can't copy and paste anything to my Internal Storage. Thanks for your help.
Click to expand...
Click to collapse
Try airdroid from play store
jaythenut said:
Try airdroid from play store
Click to expand...
Click to collapse
Hmmm...I tried to upload the pics from my desktop and I get this message. "Failed to upload. No write permission on sd card."
I have to turn on the camera mode for it to transfer. It won't recognize anything in MTP mode. :/
I wish I could do all this without using AirDroid. It won't show the phone in MTP, but in PTP it will, but only 2 folders on the whole phone, no sdcard. And I can't directly put anything on the phone.
I had a problem with my D855 MTP mode as well. Folders are all there, but some files are either missing, or reduced in size. I cannot copy them out to PC. In these folders, I also cannot copy files into them. What I did to resolve the problem, is to reboot the phone with USB cable attached to the PC. Then, before the phone can complete its boot up sequence, I will have some time to copy the files in and out. It is really quite troublesome.
MTP troubles?
This is what's worked for me (D850/at&t):
Install LG United Mobile driver for ADB support
Enable USB debugging in developer options on phone
Verify MTP mode is selected
Connect USB and accept RSA signature on phone
I know that ADB isn't particularly necessary for MTP, but in my experience with roms on the old Nexus (for which I used Google's ADB driver), it was a sure bet every time. gl
crasher said:
I had a problem with my D855 MTP mode as well. Folders are all there, but some files are either missing, or reduced in size. I cannot copy them out to PC. In these folders, I also cannot copy files into them. What I did to resolve the problem, is to reboot the phone with USB cable attached to the PC. Then, before the phone can complete its boot up sequence, I will have some time to copy the files in and out. It is really quite troublesome.
Click to expand...
Click to collapse
ae10u said:
This is what's worked for me (D850/at&t):
Install LG United Mobile driver for ADB support
Enable USB debugging in developer options on phone
Verify MTP mode is selected
Connect USB and accept RSA signature on phone
I know that ADB isn't particularly necessary for MTP, but in my experience with roms on the old Nexus (for which I used Google's ADB driver), it was a sure bet every time. gl
Click to expand...
Click to collapse
Thanks for the suggestions guys. But it seems like my phone refuses to be recognized in MTP mode. And only partially recognized in PTP. I think I may have to do a hard reset this weekend. :/
I went back to Best Buy yesterday and returned my phone and got another one. And now my file transfers work. I guess I had a defective phone. I'm glad everything got back to normal.
I also had the problem that I didn't see my SDcard, but when I disabled debugging mode I suddenly could
Hi there!
I've downloaded and installed the latest Cyanogen Mod 11 Snapshot (M9) for my HTC One X (endevouru). The phone works internally fine but I can't connect Micro USB to Micro SD Card OTG, Micro USB to USB OTG or transfer files on (any) computer. The only way to transfer files for me is to upload to Google Drive/Dropbox and download to my phone. Yes, I have enabled USB Debugging, file transfers, etc, ntohing.
Is anyone able to assist in fixing by either on the phone itself or a link to original stock img/rom/whatever or a ROM that everything works on? As well as a ROM that works 100% (file transfers etc) that is based on AOSP/CM11 that has a theme chooser?
Thanks.
AppleMANNNN said:
Hi there!
I've downloaded and installed the latest Cyanogen Mod 11 Snapshot (M9) for my HTC One X (endevouru). The phone works internally fine but I can't connect Micro USB to Micro SD Card OTG, Micro USB to USB OTG or transfer files on (any) computer. The only way to transfer files for me is to upload to Google Drive/Dropbox and download to my phone. Yes, I have enabled USB Debugging, file transfers, etc, ntohing.
Is anyone able to assist in fixing by either on the phone itself or a link to original stock img/rom/whatever or a ROM that everything works on? As well as a ROM that works 100% (file transfers etc) that is based on AOSP/CM11 that has a theme chooser?
Thanks.
Click to expand...
Click to collapse
This I had the same happened for my HTC One X phone, but I didn't have Cyanongen Mod nor Backup.
Bump
Bump.
Yeah I have a similar problem. Windows (8.1) doesn't recognize the phone as a mass storage device but as a cd-rom drive. What I have tried: Device manager-> uninstall driver -> reboot -> reconnect phone -> No change.
Download latest htc sync manager to get the latestes drivers-> Install works fine -> Sync manager can't connect to phone, needs latest drivers -> Can't connect to phone and nothing gets installed.
So I'm stuck. Can' t access my phone to to, well, do anything.
I can connect my phone to my girlfriends laptop so the cable is working fine and it's probably a windows issue and I do have some problems generally with usb devices disconnecting, but that doesn't help me much since I can't find a working solution to that either.
I'm on ARHD 31.3 (I can't update to the latest version since I can't access my phone, arrghhh!!)
Any Ideas?
I'm trying to transfer some photos from my note 7 to a usb stick and it keeps triping back to usb charging??
I have...
in developer options
usb debugging "on"
networking
usb configuration
MTP selected
when I plug the stick in I pull down the notification page when I tap "supplying power via usb"
I try to select "Transferring media files" ( MTP) for 2 seconds in engages then automatically switches back to "Supplying power via usb " ??? I can't transfer anything ???
any ideas on this one ??
skyeking69 said:
I'm trying to transfer some photos from my note 7 to a usb stick and it keeps triping back to usb charging??
I have...
in developer options
usb debugging "on"
networking
usb configuration
MTP selected
when I plug the stick in I pull down the notification page when I tap "supplying power via usb"
I try to select "Transferring media files" ( MTP) for 2 seconds in engages then automatically switches back to "Supplying power via usb " ??? I can't transfer anything ???
any ideas on this one ??
Click to expand...
Click to collapse
Your usb stick is not a computer, it does not need to read your phone with MTP protocol.
The phone should provide power to the USB stick, exactly as it is saying, so that your phone can read the contents of the USB stick.
Get a File Manager like FX to transfer items to and from your USB stick.
I have the same problem. It always says usb charging and I could not transfer pictures to my usb using the usb-c/usb adaptor. I tried using file manager app but I get confused with all these asking permissions and I end up unable to transfer anything. I never had this problem with my S7 edge before. I tried connecting the phone directly to the mac using android file transfer but could not connect. I would really appreciate if someone can give us a more detailed steps on how.
edsol said:
I have the same problem. It always says usb charging and I could not transfer pictures to my usb using the usb-c/usb adaptor. I tried using file manager app but I get confused with all these asking permissions and I end up unable to transfer anything. I never had this problem with my S7 edge before. I tried connecting the phone directly to the mac using android file transfer but could not connect. I would really appreciate if someone can give us a more detailed steps on how.
Click to expand...
Click to collapse
jcadduono said:
Your usb stick is not a computer, it does not need to read your phone with MTP protocol.
The phone should provide power to the USB stick, exactly as it is saying, so that your phone can read the contents of the USB stick.
Get a File Manager like FX to transfer items to and from your USB stick.
Click to expand...
Click to collapse
I tried that I have ES file explorer like "edsol" said it won't mount the stick because it's in charging mode
I tried several time to switch it off of charging mode but always flips back after a few seconds.
if "edsol" has the same problem then I guess it's not just my phone........there must be a fix for this??
I had the same situation, and I had to format the USB stick in "exFAT" to be able to copy files to it. NTFS is supported only for reading, but not for writing.
So check that your USB stick is not NTFS.
FAT32 and exFAT are the same, the difference is that exFAT doesn't have the FAT32 limitations (maximum file size of 4 GB)
Goremael said:
I had the same situation, and I had to format the USB stick in "exFAT" to be able to copy files to it. NTFS is supported only for reading, but not for writing.
So check that your USB stick is not NTFS.
FAT32 and exFAT are the same, the difference is that exFAT doesn't have the FAT32 limitations (maximum file size of 4 GB)
Click to expand...
Click to collapse
Thanks...but it is exFat......I did a reformat just incase.......still a no go ??
you probably need some file manager to do what you want, Android sucks when it comes to manual file management.
Anyway I have ES file explorer loaded on my phone, so plugged in USB c to USB2 adapter, put in 32 GB FAT32 memory stick, ES file exp. open up and I transferred couple files from stick to SD, just to test it if it works. It did, but you would have to pay me a lot of money to do it on regular basis, so awkward. I just plug my phone to PC and use windows click and drag to move files around. Now I run into problem, when I was transferring my pictures, couple days ago, F???? Android lock my sd card for no reason (F????? Google is messing SD cards on phones since at least kitkat). I had to fix sd and take write protect off, but I'm sure it's Google not Samsung. Anyway, it works like a charm, just watch out for Google's broken permissions showing it's ugly head.
What File Explorer are you using? Some of them can't write to external storage because of Marshmallow permissions.
"My Files" of Samsung worked for me while "ES File Explorer" didn't work (before root)
I used ES File Explorer, I'm sorry I said wrong in my previous post, I moved couple files to phones DCIM folder, not SD, it's so awkward and I just wanted to see if it works at all, it did, I confirmed the files were moved, before deleting them. So actually I don't know if it would work on SD card, but I would never ever transfer files like that: I would use my pc laptop for direct transfer between SD and stick. So the concept I described works, but as far as permissions to particular folders go, they're so messed up and don't even want to test it again against SD. In theory it should work at least for transfer to root directory, since card is not protected, may not work for transfer to folders created by other programs due to permissions. At some point I may have to root this phone just to fix those stupid permissions, but I haven't used Marshmallow until now, so not sure how broken those permissions are here.
pete4k said:
I used ES File Explorer, I'm sorry I said wrong in my previous post, I moved couple files to phones DCIM folder, not SD, it's so awkward and I just wanted to see if it works at all, it did, I confirmed the files were moved, before deleting them. So actually I don't know if it would work on SD card, but I would never ever transfer files like that: I would use my pc laptop for direct transfer between SD and stick. So the concept I described works, but as far as permissions to particular folders go, they're so messed up and don't even want to test it again against SD. In theory it should work at least for transfer to root directory, since card is not protected, may not work for transfer to folders created by other programs due to permissions. At some point I may have to root this phone just to fix those stupid permissions, but I haven't used Marshmallow until now, so not sure how broken those permissions are here.
Click to expand...
Click to collapse
I've tried a few file programs including My Files..........but the usb stick isn't recognized because it stays in charging mode
so can't even attempt to transfer anything....this is frustrating !!