Understanding how Contacts are managed in Android 6 - G4 Q&A, Help & Troubleshooting

I am not sure the question is correct and this is the place.
Anybody welcome to point me in the right direction.
I have some 3000 private contacts in Outlook (not Exchange) and they all have Categories in Outlook.
I also have over 1000 business contacts in my Exchange account.
The Exchange Contacts are synced correctly.
My previous phone was a Samsung Galaxy S2 (Android 4.0.4) and I was syncing the Contacts from Outlook with MyPhoneExplorer as Phone contacts (I have no contacts in my 2 Google accounts) and all was working well.
I bought a LG G4 with Android 6 and pushed all the contacts from Outlook (with MyPhoneExplorer) in the phone.
There is a whole mixup I have some difficulty explaining:
Android "merges" all the various contacts. When viewing a contact I see info from Whatsapp, Exchange, Google Accounts in the same card. In the "Accounts" field I see the Google sign, the Exchage sign and sometimes the Whatsapp sign but not the "Phone" sign.
In Edit mode I can see the info from all the "accounts" one after the other in the same contact.
I can change the account to Phone and then I get duplicated info.
I cannot delete the contact from one account.
my questions are:
1. is this a new feature in Android 5/6?
2. is it possible to manage only "phone" contacts?
3. Am I using a wrong program to sync my contacts?
Please if anyone can give me directions where to read on the subject, how to proceed, what program to use I would be ever grateful.

Related

Some answers from HTC

I emailed HTC on a few issues so I could get answers straight from them. I'll put them down point by answered point.
Q1. When syncing with your Google account, is it possible to sync with "My Contacts" without syncing with "All Contacts"?
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
(This I already found out from them as it syncs All Contacts first before syncing subgroups. And My Contacts is essentially a subgroup of All Contacts.)
Q2. Is there any way of saving contact vCard (that have been sent to you) to your synced (in my case Google) account? When you are sent a vCal, you have options of where to save it, but no options seem to appear for vCard contact files.
A2. vCards can only be saved as 'My Contacts', they cannit be moved over to 'Google Contacts'. I'm afraid it is not something there is an option for.
Q3. Is there any way of copying/moving a contact saved only on the phone to the set of contacts synced with your Google account? i.e similar to copying/moving from sim to phone, but copying/moving from only on the phone to phone and Google account.
A3. Like in point 2., I'm afraid you cannot change the type of contact once it has been saved, i.e, a Google Contact is always a Google contact, and can't be moved over to My contacts.
Q4. I have noticed that I if I change a birthday for a contact on the phone, the change is always reset to the information held online. Also, I've noticed that if I create a contact on the phone that contains birthday information, that contact will be deleted when the phone syncs. However changing a birthday online will sync to the phone just fine. Am I doing something wrong?
A4. The calender information held online has precedence over the information held on the phone. So if you create a contact with calender information contained within it, when it syncs, the calender information is reomved...as well as the contact information attached. But no, you're not doing anything wrong.
Q5. Regarding the calendar, I have noticed that the Desire will not receive vCal sent via SMS. I am using the same sim card as was in my previous device where I could receive vCal through SMS as well as MMS. Is this a feature of the phone, a setting that I have missed or is the ability to receive vCal via SMS not present?
A5. With regards to vCal, its the latter I'm afraid-vCal cannot be received via SMS, only MMS, Bluetooth or email.
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The only one's that bother me are points 2, 3 and 4. I think we definitely need a way to save contacts sent to us to our synced accounts.
But I don't really get the syncing issue. Maybe he didn't answer my question properly because if you create a contact on the phone without a birthday, it will sync just fine.
The birthday issue is relatively minor. The saving to synced contacts, not so minor.
not convinced by any of those answers whatsoever!
However, not got one at the moment to debunk them.
Mine should arrive tomorrow or the day after, and then i shall be back to prove these answers as wrong, or as a fault in the phone!
Are these really HTC Contact app limitation ... or Google Android limitation related to Google GMail Contacts?
What if we change the contact app to something else from the Market?
Cleargrey said:
I emailed HTC on a few issues so I could get answers straight from them. I'll put them down point by answered point.
Q1. When syncing with your Google account, is it possible to sync with "My Contacts" without syncing with "All Contacts"?
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
(This I already found out from them as it syncs All Contacts first before syncing subgroups. And My Contacts is essentially a subgroup of All Contacts.)
Q2. Is there any way of saving contact vCard (that have been sent to you) to your synced (in my case Google) account? When you are sent a vCal, you have options of where to save it, but no options seem to appear for vCard contact files.
A2. vCards can only be saved as 'My Contacts', they cannit be moved over to 'Google Contacts'. I'm afraid it is not something there is an option for.
Q3. Is there any way of copying/moving a contact saved only on the phone to the set of contacts synced with your Google account? i.e similar to copying/moving from sim to phone, but copying/moving from only on the phone to phone and Google account.
A3. Like in point 2., I'm afraid you cannot change the type of contact once it has been saved, i.e, a Google Contact is always a Google contact, and can't be moved over to My contacts.
Q4. I have noticed that I if I change a birthday for a contact on the phone, the change is always reset to the information held online. Also, I've noticed that if I create a contact on the phone that contains birthday information, that contact will be deleted when the phone syncs. However changing a birthday online will sync to the phone just fine. Am I doing something wrong?
A4. The calender information held online has precedence over the information held on the phone. So if you create a contact with calender information contained within it, when it syncs, the calender information is reomved...as well as the contact information attached. But no, you're not doing anything wrong.
Q5. Regarding the calendar, I have noticed that the Desire will not receive vCal sent via SMS. I am using the same sim card as was in my previous device where I could receive vCal through SMS as well as MMS. Is this a feature of the phone, a setting that I have missed or is the ability to receive vCal via SMS not present?
A5. With regards to vCal, its the latter I'm afraid-vCal cannot be received via SMS, only MMS, Bluetooth or email.
------------------------------------
The only one's that bother me are points 2, 3 and 4. I think we definitely need a way to save contacts sent to us to our synced accounts.
But I don't really get the syncing issue. Maybe he didn't answer my question properly because if you create a contact on the phone without a birthday, it will sync just fine.
The birthday issue is relatively minor. The saving to synced contacts, not so minor.
Click to expand...
Click to collapse
i have a question regarding point 4
does this mean the whole contact gets deleted or just the calendar entry ?
rhedgehog said:
not convinced by any of those answers whatsoever!
However, not got one at the moment to debunk them.
Mine should arrive tomorrow or the day after, and then i shall be back to prove these answers as wrong, or as a fault in the phone!
Click to expand...
Click to collapse
I'll be waiting! I could do chow down on some more info!
Thanks for the info!
The thing I don't get is this:
A1. It is not possible to sync just 'My Contacts', it would always be 'Google Contacts, or 'All Contacts'.
How can that not be a MAJOR problem?! I got hundreds of mail addresses in there of people I ever wrote to. If they would show up on my phone, that would make the whole sync feature useless.
Or am I missing something?
no entropy, you're not missing anything, it's a major issue to me!
I really hate to have ALL the contacts I wrote to or received a mail from, even for just one time only.
A little work-around is to check the contact option which says something like "only show contacts with telephone number", but it works in Phone contacts only: if you, from the menu, click on search contacts and look for something it will show up with EVERY contact you got in touch on gmail.
It really pisses me off
I am only importing My Contacts on my phone. I don't know how I did it, but I have My Contacts with a few groups,(about 60 contacts) and then I have All Contacts, with over 200 people. None of these show up on my phone...
zonkkk said:
I am only importing My Contacts on my phone. I don't know how I did it, but I have My Contacts with a few groups,(about 60 contacts) and then I have All Contacts, with over 200 people. None of these show up on my phone...
Click to expand...
Click to collapse
That would be interesting to know!
Are you sure they are not showing just because, maybe, you checked "only show contacts with telephone number"?
Will you test ti by going on the main menu, and click "search contacts" and see you EVERY contact (mail only ones too I mean) shows up?
Thnx
zonkkk said:
I am only importing My Contacts on my phone. I don't know how I did it, but I have My Contacts with a few groups,(about 60 contacts) and then I have All Contacts, with over 200 people. None of these show up on my phone...
Click to expand...
Click to collapse
JapanLover said:
That would be interesting to know!
Are you sure they are not showing just because, maybe, you checked "only show contacts with telephone number"?
Will you test ti by going on the main menu, and click "search contacts" and see you EVERY contact (mail only ones too I mean) shows up?
Thnx
Click to expand...
Click to collapse
I've been a bit troubled by contacts over the past couple of days and been spending a lot of time getting them sorted. All working pretty peachy now but it was a trial.
If may help to read my posts here and here.
goin' home, but will DEFINITELY check your posts!!!
Oh: since you look experienced on GContacts... any clues on progs to sync Outlook other than the good Go Contacts Sync? it works well, but it doesn't updates pics
Haha! Mine arrived this morning while i was at work so took the opportunity to pick it up from home on my lunch break!!
right here we go.
1) bollocks....kinda. It will sync those auto contacts, but you can hide them.
In people, press menu, view.
untick the box next to 'show google auto contacts'
2) bollocks. When you select to import from the SD card, it asks you which account you want to create the contacts under. just select google.
3) bollocks. See answer 2. Export contacts from phone to SD card. Delete copies on phone, import from sd card to google account.
4) i'm still looking at this but i suspect it is linked to facebook. I think it only downloads from facebook and so that overwrites what you put in. if you log out of facebook for HHTC Sense, i suspect the value you put in would appear.
5) this appears to be correct.
However, i happen to know from sources that they didn't have any desire handsets until recently, so don't be too hard on them.
thought, probably just removing the link from a contact to facebook might prove the birthday thing....trying now
Yup, that seems to be it.
When a contact is linked to facebook, you'll see a facebook logo next to their birthday in the contact view (assuming they have put their birthday in)when you actually edit that contact, no birthday is actually saved in the contact.
So it seems that data synced from facebook takes precedence over the local data.
I'll give them bollocks on number 4 because nothing is being deleted at all, and the calendar data seems to be getting synched to google, it's just that the phone will display the facebook data and not the local data.
so that appears to be 4 bollocks out of 5.
And a MAJOR annoyance for me is people tthat have their phone numbers on facebook as just 44xxxxxxx rather than +44xxxxxx or 07xxxxxx meaning you cant send them a text as it fails without the initial + and you can't edit the number as its pulled from facebook.
I have had to unlink several contacts for this reason to get my correct 'local' data to be used insted.
rhedgehog said:
Yup, that seems to be it.
When a contact is linked to facebook, you'll see a facebook logo next to their birthday in the contact view (assuming they have put their birthday in)when you actually edit that contact, no birthday is actually saved in the contact.
So it seems that data synced from facebook takes precedence over the local data.
I'll give them bollocks on number 4 because nothing is being deleted at all, and the calendar data seems to be getting synched to google, it's just that the phone will display the facebook data and not the local data.
so that appears to be 4 bollocks out of 5.
Click to expand...
Click to collapse
lol Thanks for that. Firstly, glad you finally have you Desire! The SD card route will have to do for the contacts.
As for the facebook thing, well, I haven't signed in to any facebook account yet as experience has told me to get one set of contacts in working order, and back it up before trying to sync it with another account/system. And still, when I update a birthday on my phone, it won't sync to my Google account. It's not a major thing but it is a minor irritation.
I just did another test of inputting a new test contact into my phone with a birthday (01/02/70) and the contact was deleted on syncing with my Google account. Go figure.
Oh, and it wasn't all bolx! They were half right that you can't directly save a vCard to your Google account. At least give them a one testicle redemption!
ok just to get this straight. it deletes contacts if they have calendar info in them ?
so how do you add new contacts ? first without calendar info, then sync and then go to your google account and change calendar ?
thats just strange and bad
does this only occur for contacts with calendar info in them , or are there other places where this occurs ?
TulpiX said:
ok just to get this straight. it deletes contacts if they have calendar info in them ?
so how do you add new contacts ? first without calendar info, then sync and then go to your google account and change calendar ?
Click to expand...
Click to collapse
For me, yes. Try it, let me know what happens when you sync up a new contact with a birthday from your phone to your Google account. Or change the birthday of a contact already synced on your phone and let us know if it changes it in your Google account.
just tried it on mine, on a google contact that was not linked to a facebook account.
The phone shows the birthday no problem, but it does not seem to have synched that up to the google account, even after forcing the sync two or three times....
very odd.
I'm experiencing the same exact problem, new contacts simple get deleted.

Google Contacts newbie

Right, this is my first smartphone, so can someone explain something to me.
I don't have a Gmail account (I use the HTC Mail thing to access my Sky email account when I want to)
What I don't understand is the whole "Google Contacts" thing?
Where do these contacts sync to?
Can I enter the contacts on my phone and then sync them to the Internet (rather than have them stored on my phone?)
Do I need a Gmail account for this?
Any help and tips would be gratefully recieved.
Thanks
Yes you need a google account,
And yes the phone will automatically sync the contacts to your google account.
Fon22
The google contacts will sync to your gmail account, and be stored on the internet.
Creating a gmail account is fast and easy and you get a rediculous amount of storage (mine is at 7447 MB right now, and I am only useing 200 some MBs and I never delete things and have had the service since 2004).
jock23 said:
What I don't understand is the whole "Google Contacts" thing?
Where do these contacts sync to?
Can I enter the contacts on my phone and then sync them to the Internet (rather than have them stored on my phone?)
Do I need a Gmail account for this?
Click to expand...
Click to collapse
with google/gmail account you have an access to plenty of google services -- google contacts is one of them.
htc desire has it's own People program that manages contacts for you. it can store your contacts for you in three different places:
- sim card
- phone
- google account
if you choose to store your contact as google contact, your phone will automatically submit your contact to google contacts service. so that you can manage your contacts there, sync with other devices/services that can use google contacts service, etc.
contacts stored on the phone or on sim card are, simply put, local to the phone -- not easily available elsewhere (i guess that you have to use htc sync, to push them somewhere)
how it works for me? i keep all my contacts as google contacts, so that when i add contact on my phone, it's automatically available on google contacts service site. most of the time i add contacts using webpage -- as it's faster -- these contacts are synced to my phone automatically as well.
VERY IMPORTANT: do not add birth date to your google contacts on your phone -- such contacts won't sync properly -- they will just disappear from the phone \-: luckly most of my contacts are linked with their facebook accounts -- and People app gets brith date form there.
I can't sync the contacts in both ways... only from the gmail account to the pda. There is any explanation?
Maybe the contacts on your phone are set to be "Phone" contacts rather than "Google" contacts? If you did sync them from Outlook to your phone, then that's the case. To convert all of them to Google contacts, export them to the SD card, delete all and re-import them. Then it will ask whether they should be Phone- or Google-contacts.
Thanks, I will try.

HTC Desire - Issue with contacts

I recently took delivery of my new HTC desire and am well pleased. However, yesterday I noticed something strange which has annoyed me a little
I generally store all my contacts on the exchange server. I synced the desire with the exchange server and it did download all mail, contacts and calendar. I noticed I could set the conacts widget to display contacts within a certain group, so I created a group called Favorites and edited frequent contacts so they appear in that group. I did this in outlook. Also around the same time, the desire linked them up with facebook and got the photos etc. So far, pretty cool
Now the annoying bit, checking my contacts in outlook again, I was horrified to see the entire Favorites group missing I checked my phone and the contacts were there. It is not in my google contact list. I can imagine that it has linked it to facebook or something. My question is how do I know the source for the contact now? I know I added a new contact yesterday and there was an option to specify if the contact should belong to my exchange account or the gmail one and as usual I always add it to my exchange account. Now when I view the new contact in outlook, it has a cateory of 'HTC Favorite' instead of just Favorite, even though the category in the desire says 'Favorite'
Sorry if this is a confusing post, but it has confused the crap out of me. I love the desire but if it is going to move my contacts about it will annoy the living daylights out of me
Anyone has any clues regarding this?
I installed the HTC synch manager, thinking that it would resynch the missing contacts back to my outlook. But to my horror, it has duplicated all the outlook contacts back to the phone. So now I have 2 of each contact. And the required contacts are still missing
I can't delete them all and resynch because I have missing contacts in my outlook and not even sure if it will delete the contacts from the exchange server
Why can't they make it just work, this used to work great with windows mobile, never faced any issues. Anyone know how I can get the source for the contact? and possibly how I can get it back to the exchange server?
Help, please

whats the best way to manage contacts?

Hi folks,
couple of questions around contacts.. both my wife and i now have the desire.. she just couldnt keep her hands off mine so i bought her one over the weekend..
She's keen to have her contacts in one place, set up calendar events for birthday etc.. Is that best done in gmail and then sync with the phone?
Also why can i see my facebook picture in messages (and can i get rid of it?) but i cant see my wifes when i get a message from her?
How do you get the contacts from the phone book into gmail?
Cheers,
Mick
It took me a while to figure out that there are 3 types of contacts
- phone
- google contacts
- facebook
Your phone contacts do not synchronize by default.
Google contacts are synchronized with your Gmail contacts (both ways).
Facebook contacts don't need an explanation
You can create all 3 types for one person and then link them (although you may experience some inconsistencies) so you will have one entry per person.
I myself have all the contacts saved as google contacts and I can manage them either in Desire or via my Gmail account.
so if you have phone contacts.. can you export them to google contacts?
micks_address said:
so if you have phone contacts.. can you export them to google contacts?
Click to expand...
Click to collapse
Yes, you can. I exported my Phone contacts to the SDcard and imported them to my Gmail account.
Thanks - and in gmail then can you set up birthdays etc.. and the phone will then pop up reminders?
cheers for your help
mick
ferus said:
Yes, you can. I exported my Phone contacts to the SDcard and imported them to my Gmail account.
Click to expand...
Click to collapse
Yes, you can manage your contacts via Gmail and sync them to your phone.
And about the birthday reminders - they do pop up (sort of).
I don't find the birthday notifications good enough. The phone reminds you 7 days in advance (which is too soon in my opinion) and only by showing you a little green sign in your phonebook. No sound, no vibration... nada.
I ended up creating an appointment for all my main contacts (using Google calendar, so it wasn't that big of a deal) so I would not forget them.
cheers - it would be nice alright if it would give you a pop up for appointments.. i guess the calendar is the way to go.. with gmail - can you set up appointments there.. and sync them with your phone? or do you use the phones calendar to set up appointments?
thanks,
mick
The synchronization works both ways. You can add/remove appointments on your Desire and they will be added/removed to your Google calendar (and vice versa).
EDIT: Desire can also show all your shared calendars as well (with corresponding colours). For example my wife shares her calendar with me (so I don't have to ask for the millionth time when some of her appointments are due) and I can see her entries marked in a different colour in my Desire's calendar.
The calendar sharing must be done from Google Calendar itself.
As for the notifications... I was trying to find an application which would extract birthdays from your contacts and either set them as appointments automatically or manage the reminders from the app. Unfortunately I was not able to find a working one.
My Favorite is using Google Contact method. So our contact will auto Sync with Google.. this is seamless backup solutions for me
Just bought my Desire
I wanted to start out clean, so I wiped out my Google contacts and calender.
Now I'd like to pull all of my FB friends to the phone and to Google Contacts, including birthdays into calender.
I've set up the sync to FB, and when going to People -> Online Directories -> FB I can see all of my FB friends, and can even call which ever of them has a phone number available on he's details, but for every contact who's details I want to see, the phone has to connect to the internet to retrieve that information, meaning it's not stored locally on the phone. Also, there are no contacts at People -> All.
Also, birthdays now appear on the phone's calender, but after syncing the phone calender with Google calender, I don't see any of that on there, meaning it doesn't sync ...
Another glitch is that although birthdays now all appear on the phone's calender, events which I have marked as attending on FB don't appear at all on the phone's calender.
Basically what I'd like is to copy all of my FB friends to my phone's memory as well as to Google contacts, and keep them linked and auto-synced.
Also to have all the birthdays that I already have on my phone's calender appear on my Google calender automatically, as well as FB events.
Is that too much to ask? :-X
Help would be much appreaciated...
So no ideas how to get it done... ?
Solution for birthday notifications
Go to a contact (any contact) and then go to the events tab (with the circle arrows). Press menu, go into settings, and there is your holy grail.
How does that help ... ? :-X

[Q] Contacts - Exchange, Windows live, Facebook and Linkedin

I don't have a Windows phone, yet, but I am trying to prepere my contact lists for my new phone.
This is how I started:
I have an private exchange account with about 200 contacts.
I have made my exchange account a Windows Live, because i use mye exchange account with MSN Messenger (about 80 of 200 contacts)
In Windows Live, I have connected Facebook and Linkedin to sync contacts from this services.
How will this exampel contact look on Windows Phone ?
Exchange: Don Johnsen, [email protected], company phone: 1122334455
Windows Live: Don Johnsen, [email protected]
Facebook: Don Johnsen, [email protected], privat phone: 5544332211, Works for Company1, Private adresse: Privatelane 123
Linkedin: Don Johnsen, [email protected], Works for Company1, Company1 adresse, Company fax nr: 55555555
How will the calender look on Windows Phone ?
Will I get facebook events in the calender ?
You don't get Facebook events in the calendar by default. I don't know if there's a way to get them to show there.
Your LinkedIn contact info will show as Live. You can link multiple sources to one contact card, it works fairly well.
Thanks.
Someone with an example of a contactcard with multiple contact info ?
What profile pictures will it use, or can I change from facebook, Linkedin or MSN ?
Will I be able to choose mailadress to send to ?
By default it uses the picture from Facebook, but you can change that and use a photo from a different contact source or from your phone.
Yes, you can choose email addresses.
It's difficult to show a contact card because there's no way to make a screenshot. There are pictures on the internet, a quick Google search will help you.
basically what happens is that you can "link" contact cards together, so that way you can see all the different information from the different places in 1 card. the disadvantage is that you will get double ups (so if you had the same email address for the person across 3 places, you'd see it 3 times in their contact card with it saying where each came from).
as for editting details, i'm not sure but from what i'm aware, you edit for 1 type. so for example, you had 1 contact with 3 different locations for data (your exchange, windows live, facebook), you cannot edit facebook of course, so what would happen is you would be given the option to edit which one you want (your exchange or windows live). so if you wanted the data to sync, you would have to edit twice, one for your windows live and one for your exchange. somewhat sucks, but that's the way it works. there might be third party applications (desktop) that can sync exchange with windows live regularly so you don't have to worry, but i'm not familiar enough with it.
I am having an issue with syncing new contacts. I connected LinkedIn to my Windows Live account. It updated some of my contacts that I already had and added others that were only in LinkedIn and not in the Live account.
They are showing up correctly in my Live account but the new contacts and updated info that LinkedIn merged are not syncing/showing on my phone.
Any ideas how to fix this?
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoiud these problems, or am i wrong?
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
Any advices how to avoiud these problems, or am i wrong?
Click to expand...
Click to collapse
My problem is the same as your number 2 problem. If anyone knows how to sync all the data it would be greatly appreciated.
I tried to google it and realized, that I am not the only one in the world with the same problem. There are lot of people with that problem and it seems, that it may appear during time, first everything is synced right from live, and then it stops working, phone numbers and pictures dissapear etc. Also, there is no answer to that problem from MS.
So, I tried following:
1. Deleted all my contacts from live
2. Diconected all the social networks in live.
3. Synced my phone with live, so there were no contacts on my phone as well
4. Deleted all account on my phone (facebook)
5. Restarted the phone
5. Imported contacts from gmail to live again
6. Connected live with facebook and linkedin again
7. Synced my phone with live
At first, it seemed to work, my gmail contacts appeared with numbers again.
There were no pictures at gmail contatcs that should have them (even that during my first sync, they were imported)
And the worst thing is, that when I started syncing my liveID to my phone it went to same weird loop. I have 350 contacts in live, but the syncing doesnt seem to stop, right now it says it is syncing contact 10000 (!) and continues to sync (also reported by many other users on MS answers forum).
So, the whole thing seems to be totally screwed.
Any advices?
I wonder if a hard reset then resyncing with my Live account would work. I'm not sure if since I added the LinkedIn relationship after the initial transfer that is the problem.
So, I hardreseted and the problem remains. It is probably caused by some incompatible data from gmail (i gues it could be HTC Sense notes about my facebook links on android). Most bizzare thing is, that it doesnt happen when you sync the same contacts directly with gmail. Hotmail is definitelly ****ed up and nobody at support is trying to solve this. There is couple of really desperate guys at MS forums.
chumaj001 said:
I have several question regarding contacts, cause it seems little bit chaotic.
1. I set up my Live account, connected it with my gmail, facebook, linked in etc. and then syncd with phone - zero contacts in my phone. SO I realized, that you can sync live with gmail, but it will not import phone contacts... and if you set gmail account on your phone (not in live) it will download the contacts from the account, but will not sync them with live. It sucks. You can import contacts in live from gmail directly in browser (there is an import gmail option). Buit anyway, it sucks, because I thought, that my live account will be able to sync different contacts so they will be updated all the time - I will change something in gmail and it will be updated in WP7, I will change WP7 and it will sync with gmail. NO WAY THIS IS HAPPENING. SAD.
2. LinkedIn - my LinkedIn contacts are showing OK in Live.com, with pictures etc. But, they are not showing with pictures on the phone and they are not even showing all information from linkedin. Is there a way how to change it (I want pictures from these contacts to some of my phone conracts after i link them?
3. Facebook - I thought, that when I connect facebook in live.com, that it will be connected automatically in the phone as well. It isnt. It does show updates in people hub, but it will not show contacts in contact list, if you want them to show, again, you will have to add facebook account to your phone. BUt these will not be synced with your live, so when you link facebook contact with linked in conbtact and gmail contact and then you hard reset the phone and sync it with live, you will not have ONE contact, you will have three different unlinked contacts, becuase link is done just in phone. WHICH SUCKS.
4. Oh, and I just realized, that when I imported my contacts from gmail to live and then synced them to WP7, the contacts on my phone do not show phone numbers! My live contacts show the phone numbers, but they are not synced to the phone! WTF? Aarrrgh... So I will have to sync my gmail contacts with numbers with my phone as a separate account to be able to call those contacts...
Any advices how to avoid these problems, or am i wrong?
Click to expand...
Click to collapse
All I did was to setup my Contacts in Windows Live uploading them from Outlook in the first place. Then I cleaned them up and finally I added my Facebook account.
The phone automatically matched more then half of my contacts and linked their accounts. I needed to manually link some of them because of accents in their names, but that was not a problem.
i think i may hit some these problem when i install windows phone 7 (currently running android). im looking at sorting out my calenders and contacts and need some advice. here is my setup:
i have 7 email accounts i want to sync with my phone:
2x windows live (1 main one and 1 work one)
2x google mail (1 main one and 2 work ones)
1x yahoo 1
1x ISP (virgin media)
1x work
currently i use outlook 2010 to send/recieve mail from all of them, and manage my contacts that i use. the contacts are managed as follows:
main gmail: phonebook contacts (i.e. everyone i have a phone number for)
work gmail: no contacts
yahoo: online addressbook with outdated contacts (not managed through outlook)
ISP: no contacts
work: no contacts
work windows live: work contacts (email only)
main windows live: a mix of everything, some outdated contacts
on top of this, my facebook and linked in accounts are linked to my main windows live account.
for calenders, i currently run 2, 1 from outlook, and 1 from windows live. the outlook calender is automatically synced with the main gmail calender through the google calender sync app on the pc.
my questions are:
1. what is the best account to have the 'phonebook' contacts in
2. does windows phone 7 merge all addressbooks into 1 big address book
3. if i wanted to kep my contacts/calenders synced between all my email accounts and my wp7 device, how could i go about this?
4. if i had the same address book in each mail account, would i end up with multiple contacts/multiple details in my address book on my phone?
the reason i have so many email addresses is a do freelance work on the side of my studying, and i have a seperate email account for each client i do work for. i also use things like yahoo groups and the google services.
i suppose an additional question would be:
5. can i merge all the email account into 1 account, and seperate the emails into groups (this would need to be done on the pc and on the phone). this would probably cut down my email accounts 4!
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
ajua said:
^^^
1) You can use your personal Windows Live account as the default. It works great for having your main contacts (phonebook) and calendar synced.
2) No, you get one separate Tile for each account so you can pin it to the start screen and see the number of unread emails per account.
3) I would try to cut them down to two at the most. One for Windows Live and one for Gmail. Having too many would be a PITA and bothersome to keep tabs on.
4) The phone will automatically match contacts and their details from different account. If you find that some are not linked, you can always do it manually. This feature works great, either automatically or manual adding.
5) You can configure you main Windows Live account to retrieve mails from other account and have them separated by folders. You can even send mail using those accounts.
You can also have your two WL account merged and have one Gmail account retrieve mail from the other and keep. This way, you will end up with just two separate account, one for WL and one for Gmail.
Hope this helps.
Click to expand...
Click to collapse
i think it does. i suppose one of my other concerns is that i dont want all of my windows live contacts in my phonebook, as they are email only. is there a way of only listing contacts with phone numbers? i think what i am going to do it set up mail forwarding, and then have the mail sorted into folders in my windows live account. i have aquired a lot of contacts over the years and im sure i dont need/use about 75% of them any more!

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