No Video Call & Advanced Calling - HTC 10 Questions & Answers

Hi,
On my HTC 10 with stock 1.80.401.3 I can't find any settings related to Video Calling and I can't find any option to enable it.
Also I don't have an "Advanced Calling" menu on my Settings section. On Verizon site it seems Verizon models have both.
Is that normal? I mean, is Europe models stripped of this functionality? Or was it non-existent from the start?
If not how can I enable it?
As a side note I have 4G enabled both on my phone and my carrier.

I dont have the option either. Try an app from the playstore.

Related

Wifi calling

So is it possible to enable wifi calling and/or VoLte on stock 8.1 rooted or any firmware of the pixel without being on Verizon? I am on AT&T so just wondering if there is a mod or something I can do to enable it.
Magisk has a module that can do that; VoEnabler .... this module will enable access to the features in the pixel, in Dialer, settings, etc. * but that doesn't mean you can actually use them;
First, check that your carrier/service actually supports the feature .... You can check with a secret code though; in Dialer;
*#*#4636#*#*
Then navigate to "Phone Information"... from there scroll down;
you should see the stuff for VOLTE, Wifi Calling, Video Calling, etc. If it's enabled then you may be good to go..
but if your carrier doesn't support it - enabling it via VoEnabler will do nothing to change that.
Also, I don't know about the US, but in Canada - some carriers (under some plans) do charge extra for this stuff.
loeffler23 said:
So is it possible to enable wifi calling and/or VoLte on stock 8.1 rooted or any firmware of the pixel without being on Verizon? I am on AT&T so just wondering if there is a mod or something I can do to enable it.
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Click to collapse
It is all carrier dependant, i got my XL from Verizon and I'm on TMO and wifi calling and volte is working but I don't think att supports the pixels for volte and wifi calling
fiffan86 said:
It is all carrier dependant, i got my XL from Verizon and I'm on TMO and wifi calling and volte is working but I don't think att supports the pixels for volte and wifi calling
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Click to collapse
Sort of this. Basically AT&T will not support VoLTE or WiFi calling on any unbranded unlocked devices brought onto their network. Never worked on my T-Mobile Note 4 nor my Google purchased Pixel XL. I was a long time subscriber to their service but once my dependency on MMS messaging increased I had no choice but to switch to another carrier. I wound up on Verizon after a brief time with T-Mobile. Both support full functionality of these devices.
nine7nine said:
Magisk has a module that can do that; VoEnabler .... this module will enable access to the features in the pixel, in Dialer, settings, etc. * but that doesn't mean you can actually use them;
First, check that your carrier/service actually supports the feature .... You can check with a secret code though; in Dialer;
*#*#4636#*#*
Then navigate to "Phone Information"... from there scroll down;
you should see the stuff for VOLTE, Wifi Calling, Video Calling, etc. If it's enabled then you may be good to go..
but if your carrier doesn't support it - enabling it via VoEnabler will do nothing to change that.
Also, I don't know about the US, but in Canada - some carriers (under some plans) do charge extra for this stuff.
Click to expand...
Click to collapse
Before installing magisk I dialed that number and they were all greyed out, I installed magisk installed the module and now VoLte and Wifi calling are both enabled in that menu and in the settings menu. I tested wifi calling and it worked. So maybe just need the module installed and it will work. That's what worked for me.
loeffler23 said:
Before installing magisk I dialed that number and they were all greyed out, I installed magisk installed the module and now VoLte and Wifi calling are both enabled in that menu and in the settings menu. I tested wifi calling and it worked. So maybe just need the module installed and it will work. That's what worked for me.
Click to expand...
Click to collapse
Cool. glad to hear my advice helped... but also using the secret code in the Dialer would've verified if your carrier supports it on their network, beforehand; that's why I posted in that step...
also, just as a reminder; I'd make sure that there aren't any hidden fees associated with using those features, I don't know much about US carriers; aside from that they are (generally) against Net Neutrality.... But I know with my particular carrier, in Canada; If i wasn't using the plan that I am on; they would be charging me extra - and it would add up quick... so best to double check, maybe.
nine7nine said:
Cool. glad to hear my advice helped... but also using the secret code in the Dialer would've verified if your carrier supports it on their network, beforehand; that's why I posted in that step...
also, just as a reminder; I'd make sure that there aren't any hidden fees associated with using those features, I don't know much about US carriers; aside from that they are (generally) against Net Neutrality.... But I know with my particular carrier, in Canada; If i wasn't using the plan that I am on; they would be charging me extra - and it would add up quick... so best to double check, maybe.
Click to expand...
Click to collapse
I came to this phone from a s7 edge that had VoLTe and Wifi calling on it never got charged for anything, would it be different with a non carrier phone?
loeffler23 said:
I came to this phone from a s7 edge that had VoLTe and Wifi calling on it never got charged for anything, would it be different with a non carrier phone?
Click to expand...
Click to collapse
I have no idea: I live in Canada and have never dealt with US carriers ~ that's something that you will need to verify on your own. Some may allow it; some may not... you guys do things quite a bit different south of the border, so I just don't know....
You should be able to find that out in the support/QA area of your Carrier's website ~ if not there, you can ask them directly.
but yeah, obviously, if it was working on your S7 - then your network supports it....
Hello, I am on Vodafone UK, recently my area is getting poor 4G coverage so the vodafone tech guy asked me to shift on wifi calling inside the house. He enabled it from carrier perpective but I have to enable it on handset as well. I struggled to find the option. Now using the secret code above I can see I have wifi calling option greyed out. btw, I am on stock android 8.1. What is the best and least intrusive way to get the wifi calling working on my handset.
I am not a developer but have experience with root on previous devices. If I have to install Magisk( is there a non-root option?) what module etc I need to install to get this working please..
praveenjohri said:
Hello, I am on Vodafone UK, recently my area is getting poor 4G coverage so the vodafone tech guy asked me to shift on wifi calling inside the house. He enabled it from carrier perpective but I have to enable it on handset as well. I struggled to find the option. Now using the secret code above I can see I have wifi calling option greyed out. btw, I am on stock android 8.1. What is the best and least intrusive way to get the wifi calling working on my handset.
I am not a developer but have experience with root on previous devices. If I have to install Magisk( is there a non-root option?) what module etc I need to install to get this working please..
Click to expand...
Click to collapse
Flash magisk and get the module called VoEnabler just sear h VoLte in the search bar it should pop up then after it installs restart phone and you should have the options.
Hi Praveenjohri - did you get this to work?
I too have a Pixel XL and on Vodafone UK; again the wifi calling option is greyed out.
Any layman guides as to how to Flash magisk and go about enabling this? Thanks in advance

S9 sprint to vzw guide.

I have an already unlocked sprint s9. What I'm trying to accomplish is to write vzw firmware on it so LTE while on call works. Also for it to power up looking like it was never a sprint phone. I have done this before on my note 8 sprint that was unlocked. Can someone help me in doing this. Thanks
Just download a firmware with the same Security Bit as your phone.
People usually use the U1 Firmwares Example: g960u1
HD Calling is a very important feature. This feature enables you to talk and surf. It also dramatically increase your data speed. Before HD Calling was enabled, I was getting 25 to 30 Mbps download with Sprint. Now I'm getting 160 Mbps download even when on a voice call while it's raining.
To enable HD Calling, download Shortcut Master (Secret Codes) Lite from developer vndnguyen.
1) From the option menu located in the upper right hand corner, choose Search.
2) There is a search field at the bottom of the screen. Type lte then hit the Search key.
3) Scroll down to Mobile Networks. Choose the one that show EnhancedLteServices. Then click Launch. Then click the box to enable HD Calling.
Why does Samsung and the carriers deny this feature on unlock phones? Is this evil doing because between Google, Samsung, and the wireless carriers may have some kind of agreement?*
Regards,
Blizzt5

Sprint Moto Z2 Force on Ting (WiFi Calling Missing)

I recently purchased a new Sprint Z2 Force and activated it on Ting (it has only ever been on Ting and never on Sprint directly). Both Sprint and Ting support WiFi calling on this phone, but WiFi calling is not listed under the WiFi settings or in the Call settings of the dialer. However if I search in the settings for WiFi calling, I can see a WiFi Calling Settings in the App Info section, yet there is no way to turn it on or open those settings. I have updated the profile multiple times and also did a factory reset.
Am I missing something or is there something missing in the software since it never got activated directly on Sprint?
Any help/suggestions would be appreciated.
I do the custom rom thing and i sort of remember it just being there however, if you have not already checked "Mobile Networks" - under main phone settings, select "Network & Internet" once there, select "Mobile Network" - you'll see your carrier stuff/APN there I believe if you select "enhanced 4G LTE Mode" (you may have to make LTE you're preferred network mode in order to enable and/or display that option, again this was already there on mine. But see if that opened up any new menu items elsewhere i.e. back in the dialer app settings under "calls".
Did your phone come with a sprint SIM? Do you have the other carrier bloatware on there like Sprint ID? I know what you meant earlier about a possible software bypass, but all of that stuff is deff on the phone somewhere like you observed in App info, it may just be a matter of popping in a sprint SIM card to unleash it..
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
https://community.sprint.com/t5/Buz...alling-PLUS-Service-Decommission/ba-p/1017775
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
volcomguyaz said:
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
Click to expand...
Click to collapse
Thank you for all the info so far! Here are some answers and additional info:
My phone did come with a Sprint Sim in it and that is the one I am using. Also there is not any of the Sprint Bloatware on the phone. If I search "Sprint" in my settings area, there is a My Sprint Launcher that is listed as Disabled and there seems to be no way to enable it, which is similar to the WiFi Calling Settings that shows up when I do a search for it in the settings. Also if I look at the Apps and "Show System" apps, Mobile ID is there which is the Sprint ID software I believe, but again it is Disabled with no option to enable it.
The WiFi calling is turned on in the Ting account.
The Calling Plus feature was disabled by Sprint in that link you shared, but that just disables WiFi calling over LTE. It does say regular WiFi Calling should be available.
On my phone when I go to Network & Internet > Cellular Networks> I see my Preferred Network Type which was Automatic, I switched it to LTE/CDMA. That does not seem to have opened any additional settings for me in the dialer or elsewhere.
Thanks again for all your support. If you have any other suggestions, let me know, but you have offered a lot already.

WiFi calling on unlocked p2XL on vzw

I have been trying to figure this out since I got this phone in late 2017. How do I get the wifi calling to work on vzw with my unlocked 2xl? Reading on the internet seems to indicate that there is some software missing for this feature to work with vzw. This 2xl may have wifi calling on T-Mobile for example, but not vzw because it isn't "carrier branded" for vzw. I'm assuming that's some piece of software.
Does anyone know what this is and is it a shareable file that someone could provide and explain where I need to put it in my phone via solid explorer to get the wifi calling working on this phone? I was so excited for that feature when I upgraded from my s4, and have never had it yet. It's one downfall for the unlocked phone.
Anyone? Do I just need to flash a Verizon radio image or something like that?
I have also been trying to do this as well, in that menu, it is not provisioned, does that mean my carrier needs to do something?
Mod Edit: removed portions of quote no longer needed
d33dvb said:
I have also been trying to do this as well, in that menu, it is not provisioned, does that mean my carrier needs to do something?
Mod Edit: removed portions of quote no longer needed
Click to expand...
Click to collapse
After setting up android 10, I went to settings>Network & internet > Mobile Network > Advanced, and tapped wifi calling, turned the toggle on and a screen popped up "activate wifi calling;" it required me to enter the emergency location information address.. I pressed save, and wifi calling was activated.
Are you on Verizon with an unlocked pixel 2XL I take it? Were you too unable to get Wi-Fi calling working on Verizon before the Android 10 update?
Is there anyone out there that has information on this? How is vzw locking out bring your own devices from their WiFi calling and several other services? What identifier on the phone are they using and how can it be tricked with root? Are there any Xposed modules that could make this work?
Schroeder09 said:
Is there anyone out there that has information on this? How is vzw locking out bring your own devices from their WiFi calling and several other services? What identifier on the phone are they using and how can it be tricked with root? Are there any Xposed modules that could make this work?
Click to expand...
Click to collapse
I have my pixel 2xl from google and it's working without issue.
Go to settings, network and internet tap on mobile network and scroll down to advanced and it's at the bottom (above apn settings). That's all I had to do. Nothing special even though I'm rooted it still had nothing to do with root.
Let me know if this helped
Bigmatt503
---------- Post added at 08:33 PM ---------- Previous post was at 08:32 PM ----------
Schroeder09 said:
Are you on Verizon with an unlocked pixel 2XL I take it? Were you too unable to get Wi-Fi calling working on Verizon before the Android 10 update?
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Click to collapse
Yes, see my post down below
I have been reading and reading and reading on this. I can't find a way to make these carrier services work. What can I do? Here is what I see when I dial *#*#4636#*#* in my dialer.
The options are turned out turned on but greyed out for Wi-Fi calling, video calling, and UT interface. It tells me my IMS registered and voice over LTE is available. Do I need to change any settings in this section of my phone app? Do I have to change my preferred network type to something other than LTE / CDMA automatic, or change my radio band? What about the SIP server?
No one knows of a work around?
Schroeder09 said:
I have been reading and reading and reading on this. I can't find a way to make these carrier services work. What can I do? Here is what I see when I dial *#*#4636#*#* in my dialer.
The options are turned out turned on but greyed out for Wi-Fi calling, video calling, and UT interface. It tells me my IMS registered and voice over LTE is available. Do I need to change any settings in this section of my phone app? Do I have to change my preferred network type to something other than LTE / CDMA automatic, or change my radio band? What about the SIP server?
Click to expand...
Click to collapse
This has happen to me a couple times when I was using an essential phone and tried to get WiFi calling to work on it. Once I went back to my unlocked pixel 2xl I had to call the help line and get my "video calling" turned back on. Which in turn re activated my WiFi calling. Just have them check i bet something got turned off on their end.

So I activated VoLTE accidentally?

Like most of you guys I wasn't able to obtain VoLTE, so I started to look in settings and stuff. I was in the Engineering Mode and saw a option called Misc Feature Config.
In there there is and option called HVoLTE I clicked on it and selected the other option which is BSRLTE and waited 10 seg and reverted back to HVoLTE and walla!
VoLTE is now activated.
I don't know of this will work for you but you could try.
I have the Global Version on T-Mobile.
Photo of VoLTE at the top.
you don't enable it the network enables it.
xateeq said:
you don't enable it the network enables it.
Click to expand...
Click to collapse
Obviously, but it wasn't connecting through anything like all my other phones, the only way that it appears is by doing that.

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