Display broken or just some kind of software error? - Nexus 5X Q&A, Help & Troubleshooting

Hello everyone,
I'm new here, hope I posted my problem in the correct section.
I have a problem with my display.
Since I haven't had an USB-C to USB 3.0 adapter and I wanted to back up some photos, I connected my Nexus 5X with my laptop via bluetooth (mobile data all used, no wifi close and no USB-C to USB 3.0 cable).
What should go wrong?
Well after I touched "send" the display kind of "broke" (if you can call it that). Also in the setting there is some flickering.
It is still working (well scrolling is not always working and i have to touch with some force sometimes) however it suddenly got some line and stuff. I added a few pictures to make it clear what I mean.
The phone is almost one month old. I have never dropped it, it has absolutely no scratches at all.
I already hard reset it, wiped the cache and restarted it multiple times.
Also I tried to enable / disable HW Overlay and GPU rendering - nothing helped.
I do not know what else to do? (I am getting close to believe that the display is broken)
(Only thing I didn't do yet was opening it up, thats the last thing I want to do)
Do you have any idea what the problem might be?
Any help would be nice!
Thank you and regards,
accname
PS: I tried to add some links, but xda won't let me -.-

Boot to bootloader. (Power + VolDwn)
If that screen is messed up, problem is with your display, not a setting.

Hello @sfhub,
thanks for your replay.
I didn't mention that: I booted to the bootloader, the display was fine there.
Do you have any other advise / tip / trick?
regards,
accname

Flash stock ROM
Sent from my SM-N920P using XDA-Developers mobile app

accname said:
Hello @sfhub,
thanks for your replay.
I didn't mention that: I booted to the bootloader, the display was fine there.
Do you have any other advise / tip / trick?
Click to expand...
Click to collapse
Try booting in safe mode:
https://support.google.com/nexus/answer/2852139?hl=en
If that doesn't work try flashing boot.img system.img and vendor.img
If that doesn't work, do
fastboot erase cache
fastboot format cache
fastboot erase userdata
fastboot format userdata

Related

[Q] attempted kitkat revert, almost completely unresponsive

I have a bone stock 2013 Nexus 7 32 Gb Wifi, never had a problem with it. A few weeks ago, it notifies me of an update (Lollipop) so I apply it. Nothing but problems since then. It was very laggy and would glitch every few seconds while playing video (either local files or streamed over Plex, both had same issue). Sometimes when I'd wake it from sleep, the screen would look like an old CRT TV with static (except it wasn't moving, it was a fixed image). It would hang like this for seconds or sometimes minutes. Rebooting would usually resolve this for a while.
Tried a few 'lollipop tuning' tweaks, but when these failed to fix the video glitching and lagginess, I decided to revert to kitkat and followed an online tutorial (exactly like the one here except it had me install a standalone ADB/fastboot instead of full SDK) . No problem installing USB driver or setting nexus into USB mode. No problem getting it into fastboot mode and "fastboot devices" correctly listed the device, and "oem unlock" appeared to work fine as well. Running the flash-all batch file also seemed to go normally. But now my device is even worse than before:
- won't boot/run normally... no boot-up logo or video ever displays (or if it does, it's just a partial static image). Appears to get to a 'welcome' screen but the display is all messed (part of the screen is just repeated several times, so you can't see the entire screen). Unresponsive to touch, though it will make some sounds when you press in certain areas, but the display never changes. If I sleep it and wake it up, it shows the 'CRT static' mentioned above for many seconds before showing slowing showing the tiled/corrupted welcome screen. I can access the nexus' file system over USB on my PC even while it's in this borked state.
- display is now blank when getting into fastboot mode... i can time pushing the down-volume and power button so I know I am in fastboot mode ('fastboot devices' correctly lists the device) but the display is now completely black (not on, no backlight) in this mode.
I tried flashing to factory 4.4.4, 4.3, and 4.2 (always using 2013 wifi images) and it doesn't make a difference. Same results. Is there some bit of code that doesn't get reflashed during this reset that could explain why I'm having these issues? Any advice how to fix?
flyingsherpa said:
I have a bone stock 2013 Nexus 7 32 Gb Wifi, never had a problem with it. A few weeks ago, it notifies me of an update (Lollipop) so I apply it. Nothing but problems since then. It was very laggy and would glitch every few seconds while playing video (either local files or streamed over Plex, both had same issue). Sometimes when I'd wake it from sleep, the screen would look like an old CRT TV with static (except it wasn't moving, it was a fixed image). It would hang like this for seconds or sometimes minutes. Rebooting would usually resolve this for a while.
Tried a few 'lollipop tuning' tweaks, but when these failed to fix the video glitching and lagginess, I decided to revert to kitkat and followed an online tutorial (exactly like the one here except it had me install a standalone ADB/fastboot instead of full SDK) . No problem installing USB driver or setting nexus into USB mode. No problem getting it into fastboot mode and "fastboot devices" correctly listed the device, and "oem unlock" appeared to work fine as well. Running the flash-all batch file also seemed to go normally. But now my device is even worse than before:
- won't boot/run normally... no boot-up logo or video ever displays (or if it does, it's just a partial static image). Appears to get to a 'welcome' screen but the display is all messed (part of the screen is just repeated several times, so you can't see the entire screen). Unresponsive to touch, though it will make some sounds when you press in certain areas, but the display never changes. If I sleep it and wake it up, it shows the 'CRT static' mentioned above for many seconds before showing slowing showing the tiled/corrupted welcome screen. I can access the nexus' file system over USB on my PC even while it's in this borked state.
- display is now blank when getting into fastboot mode... i can time pushing the down-volume and power button so I know I am in fastboot mode ('fastboot devices' correctly lists the device) but the display is now completely black (not on, no backlight) in this mode.
I tried flashing to factory 4.4.4, 4.3, and 4.2 (always using 2013 wifi images) and it doesn't make a difference. Same results. Is there some bit of code that doesn't get reflashed during this reset that could explain why I'm having these issues? Any advice how to fix?
Click to expand...
Click to collapse
So your bootloader is blank right? I would flash a new bootloader asap! And see if that fixes anything
noahvt said:
So your bootloader is blank right? I would flash a new bootloader asap! And see if that fixes anything
Click to expand...
Click to collapse
I have to confess my ignorance here... I'm brand new to flashing android like this so I don't know the answer to your question. If part of tutorial I followed blanks out the bootloader (and doesn't write something in?)... then you're probably right. I shall look into this more tonight when I'm at home with the nexus. Thanks for at least giving me something to look into, that's exactly what I was hoping for!
This sounds more like a hardware issue than software to me. See if you can get a warranty repair or replacement.
From another thread by a user with a blank screen like yours:
Asus_USA said:
a7medmo7eb - We're very sorry to hear of this. Kindly email us at [email protected] with this copied problem description along with the serial number of your tablet and we will do our best to provide you with troubleshooting and servicing options.
If you have any further questions, comments or concerns please do not hesitate to let us know. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.
Thank you.
-In Search of Incredible-
Technical Support Department
http://www.asus.com :: http://service.asus.com/
Click to expand...
Click to collapse
nhizzat said:
This sounds more like a hardware issue than software to me. See if you can get a warranty repair or replacement.
From another thread by a user with a blank screen like yours:
Click to expand...
Click to collapse
Thanks, you're probably right. I did read up to understand all this stuff a bit more, so I know it's not lack of a bootloader or anything. All img files install just fine, so my pc can talk to the nexus, just the screen is all wonky no matter what i do.
Unfortunately I bought this 1.5 years ago so I don't think it's under warranty anymore. Everything was fine until I updated to Lollipop! Seems a big coincidence that I had a hardware failure at the same time as that update... I feel like Google ruined my tablet...
There is a bug where sometimes when you unlock the bootloader it zeros out the data partition. This might be the cause of your problem. It happened to me when I unlocked mine and I got stuck in a bootloop where it kept booting into recovery then shutting off. I fixed the problem by using fastboot to format data. Also, the flashall script didnt work for me. I put all the .img files in the same folder as fastboot then used these commands.
fastboot format data
fastboot flash system system.img
fastboot flash boot boot.img
fastboot flash recovery recovery.img
after this I booted into recovery and did a factory reset for good measure and the problem was fixed. This may solve your problem. It may also be possible that you got a bad download. I hope this helps you
Masterchief87 said:
There is a bug where sometimes when you unlock the bootloader it zeros out the data partition. This might be the cause of your problem. It happened to me when I unlocked mine and I got stuck in a bootloop where it kept booting into recovery then shutting off. I fixed the problem by using fastboot to format data. Also, the flashall script didnt work for me. I put all the .img files in the same folder as fastboot then used these commands.
fastboot format data
fastboot flash system system.img
fastboot flash boot boot.img
fastboot flash recovery recovery.img
after this I booted into recovery and did a factory reset for good measure and the problem was fixed. This may solve your problem. It may also be possible that you got a bad download. I hope this helps you
Click to expand...
Click to collapse
Hmm, thanks for the idea, but fastboot wouldn't do "format data", giving me the error: Formatting is not supported for filesystem with type ' '
Googling that makes it not look good. Weird, thing is, it still technically boots up, just the screen is so wonky you can't see where you are or interact with it properly. Not sure what else to try (opening it up and re-seating touchscreen cables?).

Need help backing up my data on a OnePlus 5T with an unresponsive screen.

The display stopped responding to touch out of the blue. I want to access my data urgently. I'll just explain the situation point by point.
1. This happened about 3 months back. There were posts on the forum saying that it might be because the software has damaged the hardware on the screen in some way (i wouldn't know, i'm a novice when it comes to this)
2. USB debugging is turned off. So i can't access ADB
3. OTG is on timeout. It has to be turned back on again to use a mouse over OTG
4. Bluespark TWRP 3.2.something is installed but since the device is encrypted it asks for the password, which i can't insert.
5. Fastboot works
What can i do to get my stuff back? is there any solution to this besides replacing the screen? Because i can't afford to do that right now.
use a mouse and connect it via otg extension. unlock it with pattern it and enable usb debugging
MuminMohamed said:
use a mouse and connect it via otg extension. unlock it with pattern it and enable usb debugging
Click to expand...
Click to collapse
As i said in the description OTG is on a 30 minute time out. It turns off automatically after 30 minutes of inactivity. So i can't connect a mouse.
Helhound0 said:
As i said in the description OTG is on a 30 minute time out. It turns off automatically after 30 minutes of inactivity. So i can't connect a mouse.
Click to expand...
Click to collapse
I don't think there's a way to recover your data without OTG/ADB available, fastboot alone doesn't offer a solution either, only way I could think of is to fastboot flash another ROM (well you can't really flash whole ROMs but only boot.img,system.img, etc.) without the OTG restrictions or maybe even have ADB enabled by default (I think I saw such thing before on custom ROMs), this would however lead you to a total trail 'n error kind of situation were you potentially could lose all data too (in best case you could access /sdcard but definitely would lose everything not on the internal storage).
All this is very experimental and probably sheer luck if you ever succeed, so it's probably best to wait until you can replace the screen as there's no real good solution to the problem with the given possibilities...
Sent from my OnePlus5T using XDA Labs
If you reboot the phone does the OTG timeout reset?
Essentially, you need to get past the security gate to decrypt your data because even if you could get it off without decrypting it, it would be useless to you.
You're absolutely going to need to be able to enter your PIN somehow to proceed.
Pro Tip: always leave adb debugging enabled.
Sam Nakamura said:
I don't think there's a way to recover your data without OTG/ADB available, fastboot alone doesn't offer a solution either, only way I could think of is to fastboot flash another ROM (well you can't really flash whole ROMs but only boot.img,system.img, etc.) without the OTG restrictions or maybe even have ADB enabled by default (I think I saw such thing before on custom ROMs), this would however lead you to a total trail 'n error kind of situation were you potentially could lose all data too (in best case you could access /sdcard but definitely would lose everything not on the internal storage).
All this is very experimental and probably sheer luck if you ever succeed, so it's probably best to wait until you can replace the screen as there's no real good solution to the problem with the given possibilities...
Sent from my OnePlus5T using XDA Labs
Click to expand...
Click to collapse
I was thinking about that too, though i haven't found a ROM with ADB or OTG enabled by default. I'm pretty sure that can be done. Where do i find one?
djmcnz said:
If you reboot the phone does the OTG timeout reset?
Essentially, you need to get past the security gate to decrypt your data because even if you could get it off without decrypting it, it would be useless to you.
You're absolutely going to need to be able to enter your PIN somehow to proceed.
Pro Tip: always leave adb debugging enabled.
Click to expand...
Click to collapse
Yeah... and have OTG on all the time maybe. I learned a lot because of this.

mi a2 lite crashes and freezes since December 2019 pie update. (benchmark logs)

Hi
Since installing the December 2018 update to Android Pie last week my phone has become unusable. It freezes for 5-10s period all the time while using. Sometime, when it wakes back up again, there is a message on the lock screen that says 'you need to unlock using pattern after reboot' which makes me think the phone is crashing and rebooting itself while the screen stays frozen.
I have done a factory reset twice. In fact, directly after the December 2018 update, the phone got stuck in a boot loop and I had to factory reset then, as well.
Anyway I did some research on here and have run Androbench as people seem to be blaming poor write performance. See image.
Please - what can I do? Roll back to an earlier version of Android? The phone has worked perfectly for months until last week.
Many thanks.
you could try to reflash the latest pie rom with miflashtool. if you tick "flash all expect storage" you wont 't lose any data
download the latest rom from website, extract the image folder with contents inside and add this flashall.bat to the image folder contents, https://1drv.ms/u/s!AqlJY73bUA7rhokx5kWL6MAtXYDRTg . This will completely flash the whole phone without relocking the bootloader. I had exact same issue after using twrp to make a nand, its had something to do with accessing firmware while making backup, i think this will sort your phone out, dont use miflashtool its a total mess. Dont mess with flash order, ppl may say it doesnt matter what order its done, but it does matter. Instructions are, assuming you have adbtools, to use admin cmd prompt to the image folder and type flashall.bat, you need to add adb platformtools to windows system variables path.
Brilliant - thanks for the reply. What you suggest is probably on the limit of my skills and experience, so I have a few questions if that is OK:
boe323 said:
download the latest rom from website,
Click to expand...
Click to collapse
So, this? https://en.miui.com/download-354.html
boe323 said:
extract the image folder with contents inside and add this flashall.bat to the image folder contents, https://1drv.ms/u/s!AqlJY73bUA7rhokx5kWL6MAtXYDRTg .
Click to expand...
Click to collapse
I assume just copy & paste this file into the main folder?
boe323 said:
Instructions are, assuming you have adbtools, to use admin cmd prompt to the image folder and type flashall.bat, you need to add adb platformtools to windows system variables path.
Click to expand...
Click to collapse
Thanks, I will check that platform tools is in the system variables path. Maybe it will become clear, but I can't remember if the rom image needs to be stored on the phone or PC before I start?
Thanks
After fixing itself last time (with a factory reset), my phone's performance has gone absolutely again since the September update. It hangs constantly, takes 10 mins to turn on, and is generally unusable. Memory logs below.
This time nothing I have tried will fix it, I have tried: factory reset from bootloader, miflash to latest rom, using fastboot to flash latest rom, using the modified flash_all.bat from boe323 (thanks for your help last time).
Still the performance is dreadful.
Is there anything else I can try before I throw this phone away?
Thanks anyone for helping
Flash lastest stock (10.0.13.0) with no flash but use: fastboot oem edl , u can search in you tube how to do is easy
Hi, thanks for idea, I did this last night (new memory logs attached)
Still I get the same issues. system UI hangs and crashes basically make the device slow and unusable, especially in Chrome.
Any ideas on what I could do next?
Ideas gratefully received
Thanks
yeahdisk said:
Hi, thanks for idea, I did this last night (new memory logs attached)
Still I get the same issues. system UI hangs and crashes basically make the device slow and unusable, especially in Chrome.
Any ideas on what I could do next?
Ideas gratefully received
Thanks
Click to expand...
Click to collapse
If nothing helps , just use MiFlash , and don't use clear all , use clear all_lock.Relock your bootloader and test if everything is working ok. If it doesn't - then I hope you have warranty. Relocking and unlocking the bootloader is so easy , so you don't have to be worried about nothing. Then you will be sure , if the problem presists with totally stock firnware , then you have only one choice.
thanks - trying this now
Downloaded your app and tested it on my perfectly working device. No problems at all, no hangs, fluid, etc.
I attached the results.
If you flashed stock ROM and the speeds are that horrible... you should check if any apps are causing the hangs. Reboot in SafeMode and check the speeds. If the phone behaves normally in SafeMode, than something you installed/configured is causing the said problems.
The last solution would be... checking the NAND chip, I don't quite know if there are apps that could check the sectors in the NAND memory. Maybe you are experiencing a bad nand/multiple bad sectors slowing down everything... But from my knowledge this shouldn't be a problem in current technology, since Android has auto-trim and bad sectors should be ignored, not affecting performance.
From my experience August update fixed the problems and September brought a system speed-up. I feel the phone even more snappy now.
Thank you for this. My phone is fine in Safe Mode! I didn't think of this, as when I was relfashing the Rom I wasn't installing any additional apps - just the Androbench to check performance (always after checking that the problem was happening).
So, what to do? Does this mean that one of the Stock ROM apps? is causing the issue? How to fix?
Many thanks for your help
yeahdisk said:
Thank you for this. My phone is fine in Safe Mode! I didn't think of this, as when I was relfashing the Rom I wasn't installing any additional apps - just the Androbench to check performance (always after checking that the problem was happening).
So, what to do? Does this mean that one of the Stock ROM apps? is causing the issue? How to fix?
Many thanks for your help
Click to expand...
Click to collapse
Get an app like System Panel 2. Set it to monitor all apps/system activity and check where the hangs comes from. Maybe even AndroBench is the culprit in your case.
Anyway, get a system monitor app that can log all app activity individually and see which app has the most cpu usage and which app has the most disk usage.
But by the fact that your phone is running extremely slow after reflash, I suspect the back-up/restore system. Maybe it downloads some corrupt data and hangs the system. If that is the case, a new Google Account may fix the problem. Start fresh.
OMG I took the memory card out and everything is working fantastic again
yeahdisk said:
OMG I took the memory card out and everything is working fantastic again
Click to expand...
Click to collapse
If the SD was your problem, check out the solution I found here: https://forum.xda-developers.com/showpost.php?p=80172348&postcount=19

How do I clear cache on cm84 dvp v2.1 which looping because of Android upgrade

Hello guys I hope you can help me. I have a car GPS (Unfortunately I am not allowed to publish links here but is a regular chinnese dash cam with GPS). It comes with a "board" cm84 dvp v2.1. It was working fine until one day I turned it off without knowing it was doing an Android upgrade on the back and after that it started looping while boot. So it shows the splash screen then it says that Android is upgrading - Upgrade 1 of 1 and then it just restart again. My guess is that part of the upgrades files were stored in cache and they now don't allow the GPS to boot. I know normally entering the Recovery boot via Down volume + power button I can clear cahe and even factory reset it, but the thing with this device is that it doesn't have any volume button, the only button it has is the power one so I have no idea how to access that option. Does anyone know how I can do that? Also, just in case, when I plug the device via USB to my Windows 10 laptop I see 2 units (D: and F on device manager but not on Windows Explorer.... in case there is no way to access the recovery boot because of not having a down volume button... is there any way I can just delete the cache folder content from Windows using any software? Thanks a lot in advance for any hand you can give me. I tried Coolmuster Android Eraser which detects an Unknown Android device but asks it to configure it to accept USB debugging which clearly I can't do.
Any solution?
Hello,
I am facing same issue with my device. Did you manage to find any solution to this problem.

Need help unbricking Firestick 4K

I have 2 firestick 4ks.
Both identical in that they are rooted and debloated with (the same) various system apps frozen...
Both been running fine for a month or so...
Where I live I get frequent power cuts.
Yesterday after a power cut... one reboots correctly the other just goes to a black screen.
I connected it to my PC and ADB into it, I reenabled all apps via adb and rebooted, it just went to the same black screen.
So I booted to TWRP and reflashed RBoxes prerooted image, still nothing...
I then installed a stock image (Skel40's).... Still nothing.
Up to this point I had only been wiping Cache & Dalvik and dirty flashing.
I figured that there was a corrupted file that was affecting full boot, so I made the mistake of wiping data and installing stock again...
When I rebooted I had lost ADB!
I could still see the firestick in windows, however it just comes up as "Fire" in device manager with no ADB..
I grabbed an OTG cable and booted to TWRP and tried a few more times... each time gave exactly the same black screen (no orange amazon logo).
Finally I tried wiping system as well in case something was corrupted and reflashed stock.... Still nothing!
So I don't really know where to go from here... (I'm going to backup the other firestick and restore that over this one then reflash stock and see where that gets me...)
Does anyone have any ideas! I can get into TWRP, but I'm not sure it's wiping or flashing things correctly...
Any help greatly appreciated... Thx
Have you done any of the ideas listed in the other thread? Let me know if i can help #lockdown
Michajin said:
Have you done any of the ideas listed in the other thread? Let me know if i can help #lockdown
Click to expand...
Click to collapse
Hi Michajin...
Thanks for taking the time to help
I'll fill you in as to what I have and haven't tried...
I have wiped all standard partitions ( cache, dalvik, data, system) and reflashed both rooted and stock images *.*.6.8 and *.*.7.1
I think I may have wiped the Vendor partition, I'm not sure.
Under backup in TWRP I can see the Vendor partition, however under Wipe I see an extra 2 partitions (both) called storage and having not made a backup (I know!... )
I did'nt realise that the storage partition(s) may have been the Vendor partition.
After wiping cache, dalvik, data, system partitions and then flashing stock and rooted images multiple times and still getting a black screen... I tried wiping the one storage then the other and then finally Internal.
A couple of points that I can tell you...
I can boot to TWRP
I can reboot to hacked Bootloader
When I connect the firestick to my windows PC It's senses it straight away for a bout 10 seconds then drops it... It then senses it again and stays connected to my PC.
Windows recognizes it under portable devices as simply "fire" and an empty explorer window pops up, if I right click on the firestick in windows explorer (it shows as drive) I can pull a properties page which shows its serial number...!
On both my firesticks I have modified my build.prop for a faster boot which doesn't show the splash screen.
Both sticks were modified identically about a month ago and once setup had nothing added to them. They just get used for Kodi and catch-up TV apps.
I root them so as to boot directly into Kodi and freeze the bloat.
Both sticks have been rebooted multiple times.. This one failed after a powercut...
I been reading in the main rooting thread and have come across something about sticks not booting properly due to dm_verity failing and having to flash magisk before (or after... I'm not sure) the image flash.
I'm still reading through the thread so haven't tried anything yet... When i get head round what it is, I'll try.
The other 2 ideas I thought to try was to
1) flash an image directly from the bootloader (if possible.. I need to find more info on this) and
2) taking a backup of the working stick and trying that (It's in use a lot... due to #TotalLockdown! we're at 4 weeks with heavy police curfew! So I haven't had access to it)
If have any ideas or thoughts... I would be very grateful. Also I'm happy to try anything...
tinybilbo said:
Hi Michajin...
Thanks for taking the time to help
I'll fill you in as to what I have and haven't tried...
I have wiped all standard partitions ( cache, dalvik, data, system) and reflashed both rooted and stock images *.*.6.8 and *.*.7.1
I think I may have wiped the Vendor partition, I'm not sure.
Under backup in TWRP I can see the Vendor partition, however under Wipe I see an extra 2 partitions (both) called storage and having not made a backup (I know!... )
I did'nt realise that the storage partition(s) may have been the Vendor partition.
After wiping cache, dalvik, data, system partitions and then flashing stock and rooted images multiple times and still getting a black screen... I tried wiping the one storage then the other and then finally Internal.
A couple of points that I can tell you...
I can boot to TWRP
I can reboot to hacked Bootloader
When I connect the firestick to my windows PC It's senses it straight away for a bout 10 seconds then drops it... It then senses it again and stays connected to my PC.
Windows recognizes it under portable devices as simply "fire" and an empty explorer window pops up, if I right click on the firestick in windows explorer (it shows as drive) I can pull a properties page which shows its serial number...!
On both my firesticks I have modified my build.prop for a faster boot which doesn't show the splash screen.
Both sticks were modified identically about a month ago and once setup had nothing added to them. They just get used for Kodi and catch-up TV apps.
I root them so as to boot directly into Kodi and freeze the bloat.
Both sticks have been rebooted multiple times.. This one failed after a powercut...
I been reading in the main rooting thread and have come across something about sticks not booting properly due to dm_verity failing and having to flash magisk before (or after... I'm not sure) the image flash.
I'm still reading through the thread so haven't tried anything yet... When i get head round what it is, I'll try.
The other 2 ideas I thought to try was to
1) flash an image directly from the bootloader (if possible.. I need to find more info on this) and
2) taking a backup of the working stick and trying that (It's in use a lot... due to #TotalLockdown! we're at 4 weeks with heavy police curfew! So I haven't had access to it)
If have any ideas or thoughts... I would be very grateful. Also I'm happy to try anything...
Click to expand...
Click to collapse
It's really strange. Usually these steps should fix the issue :
1) Factory Reset from TWRP
2)Wipe System from TWRP
3) Flash full stock (non rooted) firmware
Of course, you could try flashing each image with hacked fastboot, or just boot, system and vendor with TWRP, which also have an option (install image) for that.
But you will have to convert system and vendor from sparse (.dat) to . img before being able to flash them.
Wiping these should have taken care of you issue.
"After wiping cache, dalvik, data, system partitions and then flashing stock and rooted images multiple times and still getting a black screen... I tried wiping the one storage then the other and then finally Internal."
What stock did you flash from where?
When you flash stock are there any errors?
You should be able to take a backup from you other one also for other one (if you are doing a full backup/restore, i would wipe data and cache after restore)
Thanks guys for the replies, I couldn't respond earlier due to an 8 hr powercut today!
Pretoriano80 said:
It's really strange. Usually these steps should fix the issue :
1) Factory Reset from TWRP
2)Wipe System from TWRP
3) Flash full stock (non rooted) firmware
Of course, you could try flashing each image with hacked fastboot, or just boot, system and vendor with TWRP, which also have an option (install image) for that.
But you will have to convert system and vendor from sparse (.dat) to . img before being able to flash them.
Click to expand...
Click to collapse
Hi Pretoriano80
Yeah... It's really weird... I'm starting to think that the stick is damaged in some way, although the fact I can get in both the hacked bootloader and TWRP confuses me!
I've even wiped each partition 3 or 4 times (and rebooted back into recovery to remount) before writing the new image just to make sure.!
I'm ready to try anything at this point, since the stick is a brick at this point.
I'm not really sure how or what to flash from the bootloader, I'll read up a bit before I try especially your tips about converting from sparse to .img.
(I may have some further questions for you, if that's alright )
I will try to restore a backup from another stick first (if I can get access to that stick for long enough...)
Michajin said:
Wiping these should have taken care of you issue.
"After wiping cache, dalvik, data, system partitions and then flashing stock and rooted images multiple times and still getting a black screen... I tried wiping the one storage then the other and then finally Internal."
What stock did you flash from where?
When you flash stock are there any errors?
You should be able to take a backup from you other one also for other one (if you are doing a full backup/restore, i would wipe data and cache after restore)
Click to expand...
Click to collapse
Hi Michajin
Thanks again for taking the time to reply... much appreciated...
I have tried this stock image update-kindle-mantis-NS6271_user_2493_0003590962564
https://forum.xda-developers.com/fire-tv/general/official-stock-image-fire-tv-stick-4k-6-t4059777
as well as a update-kindle-mantis-NS6268_user_2315_0003255372676 image (stock that I think i got from the main rooting thread)
I've also used Rboxes pre-rooted image mantis-6.2.6.8-rooted_r1
which was the image that worked fine on both boxes...
I'm happy to try any other image that you might have a link for.....
When I wipe the partitions there are no errors, except for when I wiped the storage partitions - they did throw up an error - although at this point I had already tried flashing new images at least a dozen times,
All the images flash without error as well!
I'm stumped... I've never had any android device brick before... (soft bricks many times! but never a hard brick), and it's weird since I have access to both the bootloader and TWRP.
Tomorrow I'll be able to get a restore image from the other stick, Then I'll try flashing from bootloader..
The only other thing i thought to try was to crack the case open and redo the the whole root procedure from scratch...
Sorry to double-post...
However I wanted to add this as a separate post rather than an edit.
After playing with my firestick for a few days, during which I tried a working backup and erasing from the bootloader and then restoring multiple images (stock and prerooted), as well running the exploit again.
I realised that the OS was loading (I regained ADB after the full restore) despite not giving an image over HDMI (just a black screen).
I was about to give up when I happened to be going through the options in ADBLink and I found the screenshot button.
I gave it a try and to my surprise it sent back an image of the stick with a working OS/screen.
I even manged to navigate through the settings and do a full reset from within FireOS by taking screengrabs.
After the reset it still gave a black screen, I re-enabled ADB from TWRP and was able to verify that it had reset correctly...
From ADB I ran a logcat...
I'm not really familiar with logcat but a couple of things seemed to jump out...
Code:
1) 596 617 I DisplayManagerService: Display device changed: DisplayDeviceInfo{"Built-in Screen": uniqueId="local:0", 720 x 480, modeId 4, defaultModeId 1, supportedModes [{id=1, width=1920, height=1080, fps=60.000004}, {id=2, width=1920, height=1080, fps=59.94}, {id=3, width=720, height=576, fps=50.0}, {id=4, width=720, height=480, fps=60.000004}], colorMode 0, supportedColorModes [0], HdrCapabilities [email protected], density 320, 213.0 x 216.0 dpi, appVsyncOff 1000000, presDeadline 16666666, touch INTERNAL, rotation 0, type BUILT_IN, state ON, FLAG_DEFAULT_DISPLAY, FLAG_SECURE, FLAG_SUPPORTS_PROTECTED_BUFFERS}
2) 1145 1145 I AmazonHdmiServiceManager: resolution applied and hdmi turned off
3) 596 2438 E AmazonHdmiService: Settings client binder died.
Seeing that there were some issues with the HDMI display (Display device change to built-In screen? and HDMI turned off?), I used the screengrab to navigate my way to display settings which wouldn't allow me to change resolution
So to sum it up...
Everything is loading and running correctly, however I can't get an image over HDMI only by getting screengrabs via ADBlink.
Maybe something on the chip (HDMI output) is damaged, I've had the stick for a while and it's had heavy usage, or something has stuck in a toggled state.
I don't know....
If anyone has any ideas how to test it I have full root access via TWRP and probably can get it over ADB, so any help or commands to try would greatly appreciated....
Thanks :good:
tinybilbo said:
Sorry to double-post...
However I wanted to add this as a separate post rather than an edit.
After playing with my firestick for a few days, during which I tried a working backup and erasing from the bootloader and then restoring multiple images (stock and prerooted), as well running the exploit again.
I realised that the OS was loading (I regained ADB after the full restore) despite not giving an image over HDMI (just a black screen).
I was about to give up when I happened to be going through the options in ADBLink and I found the screenshot button.
I gave it a try and to my surprise it sent back an image of the stick with a working OS/screen.
I even manged to navigate through the settings and do a full reset from within FireOS by taking screengrabs.
After the reset it still gave a black screen, I re-enabled ADB from TWRP and was able to verify that it had reset correctly...
From ADB I ran a logcat...
I'm not really familiar with logcat but a couple of things seemed to jump out...
Code:
1) 596 617 I DisplayManagerService: Display device changed: DisplayDeviceInfo{"Built-in Screen": uniqueId="local:0", 720 x 480, modeId 4, defaultModeId 1, supportedModes [{id=1, width=1920, height=1080, fps=60.000004}, {id=2, width=1920, height=1080, fps=59.94}, {id=3, width=720, height=576, fps=50.0}, {id=4, width=720, height=480, fps=60.000004}], colorMode 0, supportedColorModes [0], HdrCapabilities [email protected], density 320, 213.0 x 216.0 dpi, appVsyncOff 1000000, presDeadline 16666666, touch INTERNAL, rotation 0, type BUILT_IN, state ON, FLAG_DEFAULT_DISPLAY, FLAG_SECURE, FLAG_SUPPORTS_PROTECTED_BUFFERS}
2) 1145 1145 I AmazonHdmiServiceManager: resolution applied and hdmi turned off
3) 596 2438 E AmazonHdmiService: Settings client binder died.
Seeing that there were some issues with the HDMI display (Display device change to built-In screen? and HDMI turned off?), I used the screengrab to navigate my way to display settings which wouldn't allow me to change resolution
So to sum it up...
Everything is loading and running correctly, however I can't get an image over HDMI only by getting screengrabs via ADBlink.
Maybe something on the chip (HDMI output) is damaged, I've had the stick for a while and it's had heavy usage, or something has stuck in a toggled state.
I don't know....
If anyone has any ideas how to test it I have full root access via TWRP and probably can get it over ADB, so any help or commands to try would greatly appreciated....
Thanks :good:
Click to expand...
Click to collapse
Just checking, but have you tried another HDMI cable and different TV? Somehow it is not recognizing the format in the OS. TWRP uses a lower format i believe. I have had a power surge before damaging HDMI here, but I wouldn't get anything with it plugged in.
Michajin said:
Just checking, but have you tried another HDMI cable and different TV? Somehow it is not recognizing the format in the OS. TWRP uses a lower format i believe. I have had a power surge before damaging HDMI here, but I wouldn't get anything with it plugged in.
Click to expand...
Click to collapse
Hi Michajin,
Thanks for your reply...
Yes I have tried multiple TV's, Monitors , and cables... Including the TV that it had been running on for almost a year...
I get frequent powercuts where I live, and often power surges when the power comes back on...
I do use surge protectors, however they don't always work....
One time the electricity board double one of the phases to 440v and knocked out £5k worth of equipment!
So between that and the humidity I think there is some minor damage to the stick... shame because it's still running.
I'm going to see if I can get a logcat from TWRP and see what it says about the HDMI output, not that it'll help...
tinybilbo said:
Hi Michajin,
Thanks for your reply...
Yes I have tried multiple TV's, Monitors , and cables... Including the TV that it had been running on for almost a year...
I get frequent powercuts where I live, and often power surges when the power comes back on...
I do use surge protectors, however they don't always work....
One time the electricity board double one of the phases to 440v and knocked out £5k worth of equipment!
So between that and the humidity I think there is some minor damage to the stick... shame because it's still running.
I'm going to see if I can get a logcat from TWRP and see what it says about the HDMI output, not that it'll help...
Click to expand...
Click to collapse
So you get a display in TWRP, but go black after booting? I wonder if you can force whatever display mode and setting as used in TWRP as your display mode in FireOS. Had you tried another wall outlet (higher mA) ? A long shot at this point that you havent tried it....
Michajin said:
So you get a display in TWRP, but go black after booting? I wonder if you can force whatever display mode and setting as used in TWRP as your display mode in FireOS. Had you tried another wall outlet (higher mA) ? A long shot at this point that you havent tried it....
Click to expand...
Click to collapse
Correct, I can get a display with TWRP, but it goes black when it boots into FireOS (from which I can get screengrab via adblink of the stick displaying FireOS or whatever app is running).
Up until now (for almost a year) I've just used the power adapter that came with the stick, but it's a good idea to try something more powerful (I have a 2.4a one that I'll try a little later).
Another thing I'm going to try is "adb shell wm size ***x***" "adb shell wm density ***" command to change the resolution & pixel density (I think).
I hadn't thought about power being an issue up until you mentioned it (because so far it hasn't been), but maybe a component has (or is) failed (or failing) so it might need more power...
I can't try until a little later this evening, but at least I have something to try now cheers! I'll let you know how I get on....
tinybilbo said:
Correct, I can get a display with TWRP, but it goes black when it boots into FireOS (from which I can get screengrab via adblink of the stick displaying FireOS or whatever app is running).
Up until now (for almost a year) I've just used the power adapter that came with the stick, but it's a good idea to try something more powerful (I have a 2.4a one that I'll try a little later).
Another thing I'm going to try is "adb shell wm size ***x***" "adb shell wm density ***" command to change the resolution & pixel density (I think).
I hadn't thought about power being an issue up until you mentioned it (because so far it hasn't been), but maybe a component has (or is) failed (or failing) so it might need more power...
I can't try until a little later this evening, but at least I have something to try now cheers! I'll let you know how I get on....
Click to expand...
Click to collapse
Hey I have a debloated clean stable rom that will be available soon. You can try that and you need to be sure to have either a usb otg or a hub for transferring this backup which will be titled ftvs4kdebloatedv1.0. Paste this folder to TWRP/BACKUPS/YOUR SERIAL #/ftvs4kdebloatedv1.0.
Skel40 said:
Hey I have a debloated clean stable rom that will be available soon. You can try that and you need to be sure to have either a usb otg or a hub for transferring this backup which will be titled ftvs4kdebloatedv1.0. Paste this folder to TWRP/BACKUPS/YOUR SERIAL #/ftvs4kdebloatedv1.0.
Click to expand...
Click to collapse
Thanks Skel40
I'll definitely give the clean rom a go
I have an OTG & Hub and the serial number already
hi guys
i have a firestick 2th gen model ly78pr its brick stock on logo , the problem is usb debbug was off and i tried with the key board and otg cable pressing alt + printscreen + i and it does not work as , i tried different combination and nothing help , also i connected to the pc and it does not work with adb it doesnt reconize , if anyone can help to find any solution

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