power button becoming unresponsive - Amazon Fire Phone

Recently the power button on my fire phone has become more and more unresponsive. Right now I can still get it to register, but I have to press it very hard and hold for usually 30 seconds or more before it responds.
I have installed an app for "touch turn off" from the home screen to avoid using the power button, but this can be inconvenient, since I always have to exit whatever app I'm using and go to the homescreen if I want to turn off the screen. I am also concerned since it seems the power button needs to be pressed in order to do specific things like reboot shut down, etc.
has anyone else's power button become unresponsive with time. This is clearly a hardware defect and I'm wondering if anyone has any suggestions for best how to take care of it. would the device need to be sent back to amazon to be fixed? I am overseas right now which makes that more difficult.
appreciate your feedback on how best to fix this.

sobresa said:
Recently the power button on my fire phone has become more and more unresponsive. Right now I can still get it to register, but I have to press it very hard and hold for usually 30 seconds or more before it responds.
appreciate your feedback on how best to fix this.
Click to expand...
Click to collapse
My power button is working fine, but I've always kept it in a case as there is a noticeable gap between the button and the housing. I would recommend taking a cotton bud and some rubbing alcohol and see if you can clean round the button to ensure you don't have any crud that has built up in the switch over time.
Also, a neat trick in CM is you can double tap on the status bar to turn off the screen. Settings -> Display -> Double tap to sleep. Also there are several apps in the playstore where you can initiate a shutdown/reboot.

I've had this problem in the beginning actually, after the first month of having my phone i had to press really hard to get the power button to register. just like you i started using an app to lock the screen and the home button to turn it on. Strangely enough though the problem eventually rectified itself, this is what I've noticed but i don't know if they will help you.
1) The ROM made a difference, i noticed that the power button gave more trouble on stock than custom roms, i don't know why but you should test and see.
2) depending on the case you are using it can weaken some of the buttons(this happened to my volume and power)
3) Tampering physically with the buttons can restore functionally: using a small item(or you can open the phone) i tapped the underlying triggers and noticed they worked fine and were very responsive. This lead me to believe that the outer button projections were either slightly out of line or degraded in some way, by moving them up a bit i was able to restore function to my volume rockers.
Hope this is of some help

Hello, I was using cm11 and i had my power button unresponsive and even sometimes pressing it would just get my phone to restart. So yesterday when @ggow released his update on cm11. I cleaned install it. I mean i backed up everything and then wiped every partition in twrp except that for ''System Partition'' then i flashed the new rom. Setup my phone and cleared all the pictures and movies. I had same new phone again. No Crashing / Freezing or Unresponsive. #Workslikeacharm!
---------- Post added at 10:19 AM ---------- Previous post was at 10:18 AM ----------
Hello, I was using cm11 and i had my power button unresponsive and even sometimes pressing it would just get my phone to restart. So yesterday when @ggow released his update on cm11. I cleaned install it. I mean i backed up everything and then wiped every partition in twrp except that for ''System Partition'' then i flashed the new rom. Setup my phone and cleared all the pictures and movies. I had same new phone again. No Crashing / Freezing or Unresponsive. #Workslikeacharm!

Related

screen issues, specifically back button

i've also experienced some of the other screen issues that others have when the phone is charging, but i have noticed something more specific: w/o any other apps in the multi-task queue, i press vol-up to press play on my current song, and when the song comes on, my back button stops workin. actually all of the soft buttons do this, but after 10 or so seconds, home and search button come back, but back button still unresponsive. Sometimes happens when I have multiple apps going on as well. Kind of an annoyance.
i'm considering going back to the store to check my options, but (even though i don't think i'm qualified to make this distinction) it may be a software issue that may be updated with the connectivity issue on the 16th?
tonybalido said:
i've also experienced some of the other screen issues that others have when the phone is charging, but i have noticed something more specific: w/o any other apps in the multi-task queue, i press vol-up to press play on my current song, and when the song comes on, my back button stops workin. actually all of the soft buttons do this, but after 10 or so seconds, home and search button come back, but back button still unresponsive. Sometimes happens when I have multiple apps going on as well. Kind of an annoyance.
i'm considering going back to the store to check my options, but (even though i don't think i'm qualified to make this distinction) it may be a software issue that may be updated with the connectivity issue on the 16th?
Click to expand...
Click to collapse
I can confirm this. It happened to me just today. I was using the "Sleep" app made by a buddy of mine. I played a sound from the app and then I hit the back button. It took me into the multitasking view. I literally could not exit the app unless I hit the home button. Afterwards, my back button stopped working but the home and search was still functional.
I let the phone sit for a while and everything started working again. I don't know if this will be addressed in the 16th update but I really hope so.
I also heard that a battery fix is coming as well.

Major Catch 22 - Desire got Wet now have 3 issues! PLEASE HELP

Hi guys.
So i managed to get my desire wet/damp and whilst it still works it has developed 3 issues:
1) The weirdest of all - the phone wont go into standby, as soon as you press the power button or let it timeout the screen goes off and they instantly turns back on to the lock screen. If i leave it, it will timeout again on lockscreen and come back on, it does this forever. I have done factory resets etc, all the same. Weird right. As i result i would like to reflash the mod and see if that fixed it as assuming its software related (somehow).
2) Volume keys do not work - think means i had issues getting into recovery. Finally found a widget to do it and then....
3) Trackpad does not work in recovery so i cannot re-flash or try any new rom to see if that fixed (1)
Proper catch 22
Any suggestions appreciated.
Thanks
Bridgstfer
Install 4ext touch recovery.
Update after installing touch recovery
OK I HAVE AN UPDATE:
The plot thickens but i have managed to S-OFF my Desire and eventually install Clockworkmod Touch which obviously doesn't require me to use the trackpad button so I was able to use Recovery. I wiped the phone and tried reflashing the ROM i had been using (Insertcoin) but this made no difference, the phone still keeps waking up immediately that it goes to sleep (either with power button or by sleeping timeout).
So i decided to install a completely different ROM (CM10_VJ_4.1.2_v3.0) and this installed fine. Now the phone will go to sleep and stay asleep if I press the power button. Problem solved I thought!
Now when the phone is asleep 50% of the time, trying to wake it with the power button will cause it to reset immediately and goto the white HTC screen. When it restarted it sits on the unlock screen and keeps timing out, screen goes off, then immediately on again - weird. If i unlock and lock with power button it will behave. For some reason the Search key will wake the phone every time no issues. Only the power key to unlock causes it to reset. Phone is sleeping according to Battery info.
Any other suggestions for what I could try. Could this possibly be something hardware related now? If there a way i can log the key presses or reason it wakes/resets?
Any help really appreciated, the phone is pretty unusable with this reset issue now.
THanks
Bridgstfer
theres a few videos on youtube, if it was me i would take the phone apart and clean all round the buttons. mite solve it. But as it got wet, the water could of damaged something in around the trackpad r power button, hense always waking the phone.
Sent from my HTC Desire
Thanks mate. So i tried this and installed CM7 today and have discovered something. As i said above the volume down button doesn't work and the volume up only works with some persuasion. Once i installed CM7 the problem where I lock phone with power key and it instantly wakes up now persists (on the JB rom it at least stayed asleep but reset if power button was pressed again).
However whe i changed the display timeout to 15seconds i watched as it timed out and instantly woke then noticed the volume would increment down one notch each it woke up again. This leads me to think that rather then the volume down not working at all it is actually stuck down permanently and could be causing the issue here. Is there any way I can find out if this is the case and disable the volume keys through software or do i need to open up the phone and disconnect it?
Thanks for any help - i think we are getting there!
Bridgstfer
I actually worked out that the trackpad is being pressed down constantly too because on CM7 when i disable trackpad to wake the phone actually stays asleep. Stil the phone resets if i try to wake with power button though, must be something to do with the button combo being held down.
Is there any way to disable both volume and trackpad buttons at the kernal/system level?
Tried button remapper but does not allow to remap the trackpad press.
With a file explorer, go to
system>usr>keylayout and modify bravo-keypad.kl.
I'm just back from holiday where my Desire had a ten-minute swim in sea water!
Naturally it was stone dead when I remembered it was in my pocket as I waded across an inlet which was supposed to be ankle- deep but was over 1.5 metres in places
I thought there was no point in drying it out without first removing all salt so (minus battery and cards) held it under a tap for several minutes then left it to soak in tap water in the sink for 30 minutes.
I then dried it over gentle heat for a few days then tried the battery. The vibrator ran continually and the white LED flashed randomly but nothing else. After another two days drying it booted - but only into Fastboot and the vol switch didn't move the cursor. But after another two days - it worked almost perfectly! The vibrator is dead and the screen a bit streaky, but all the other sensors work just fine and it's quite useable.
I had been logging the hike using My Tracks and it actually shows the course going a short way into the sea.
do you have an assurance or warranty?
if yes-->change phone.
abaaaabbbb63 said:
With a file explorer, go to
system>usr>keylayout and modify bravo-keypad.kl.
Click to expand...
Click to collapse
Thanks for this. I actually got an app that let you remap the keys but it does not let you do anything to the trackpad click button (which is now the one stuck down). See photo of whats in my bravo-keypad.kl file here:
http://dl.dropbox.com/u/64089332/20130106_194659.jpg
Any other way i can disable the trackpad completely. Perhaps at the kernel level?
Thanks

[Q] Power Button messed up

The power button on my S3 (SGH-i747) is pretty messed up. When i'm not touching it, it decides to register a press and completely messes up everything im doing on the phone. It has such frequent reboots that i can barely boot into recovery. The only way i can actually boot is by holding the phone horizontally with the power button facing down. Is there any fix to this? I'm on CM10.1.0 so would flashing back to stock decrease the sensitivity of this button? Or is it necessary to fix at the shop?
Also i have a cracked screen, so im not sure it would be accepted under the warranty even if it's unrooted.
r8revealed said:
The power button on my S3 (SGH-i747) is pretty messed up. When i'm not touching it, it decides to register a press and completely messes up everything im doing on the phone. It has such frequent reboots that i can barely boot into recovery. The only way i can actually boot is by holding the phone horizontally with the power button facing down. Is there any fix to this? I'm on CM10.1.0 so would flashing back to stock decrease the sensitivity of this button? Or is it necessary to fix at the shop?
Also i have a cracked screen, so im not sure it would be accepted under the warranty even if it's unrooted.
Click to expand...
Click to collapse
Hardware failure, repair it or get a new phone
nothing you can do, the flex cable that connect's the button to the board is either busted or shorted
Danvdh said:
Hardware failure, repair it or get a new phone
nothing you can do, the flex cable that connect's the button to the board is either busted or shorted
Click to expand...
Click to collapse
I'm having the same issue.
There's absolutely nothing I can do? I thought maybe if I'd open up the device and tinker with it... maybe I can get it working.
s1mpd1ddy said:
I'm having the same issue.
There's absolutely nothing I can do? I thought maybe if I'd open up the device and tinker with it... maybe I can get it working.
Click to expand...
Click to collapse
Yes this is quite an annoying problem. If you're having the same problem, are you able to boot into download mode? I can't for some reason.
r8revealed said:
Yes this is quite an annoying problem. If you're having the same problem, are you able to boot into download mode? I can't for some reason.
Click to expand...
Click to collapse
Something like this you don't want to boot into download mode. What if it resets while you're pushing a file? then your whole phone will be messed up.
I got mine to boot. My method is a bit unorthodox though.... i kept pressing the power button throughout the boot process up until the lock screen. Once it finally loads... i flicked the power button a few times really hard.... it seems to stay in the position but remains extremely sensitive.. as in, i dont even have to press it to turn off the screen.
sucks man... i think this is happening to a lot of power users. I'm literally one week past my warranty.
s1mpd1ddy said:
Something like this you don't want to boot into download mode. What if it resets while you're pushing a file? then your whole phone will be messed up.
I got mine to boot. My method is a bit unorthodox though.... i kept pressing the power button throughout the boot process up until the lock screen. Once it finally loads... i flicked the power button a few times really hard.... it seems to stay in the position but remains extremely sensitive.. as in, i dont even have to press it to turn off the screen.
sucks man... i think this is happening to a lot of power users. I'm literally one week past my warranty.
Click to expand...
Click to collapse
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
r8revealed said:
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
Click to expand...
Click to collapse
if you hold the power button for 5 seconds or more , it will skip that power menu and reboot. So this still sounds like power button to me.
thanks for the link, been searching everywhere... so fckin hard to search all the S3 threads on XDA. They need to consolidate
r8revealed said:
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
Click to expand...
Click to collapse
Were you able to fix your problem with the fix in that link? I seem to be having the same problem as you.
No, I ended up buying a new phone (I was going to upgrade anyway). I took out the power button, but that wasn't the problem. In a way, it was the button under the button that was sensitive. I would have to take out the motherboard to see the exact problem.
Sent from my Samsung Galaxy S4 (SGH-i337) via Tapatalk 4

[Q] Power Issues... Even in recovery/download mode

Phone randomly turns off/reboots (mostly reboots). Sometimes the phone won't go past the "SAMSUNG" screen on boot. I booted the phone into recovery and download mode multiple times but it'll reboot after a minute or two.
I've tried another battery and still had the same issue. I've removed the battery and held the power button down to discharge power. I've opened up the phone, blew the dust out, and made sure that the power button was not getting stuck. I'm fairly certain it's not a rogue app causing the issue, but I've factory reset the phone to stock.
Please advise!
dwrdbg said:
Phone randomly turns off/reboots (mostly reboots). Sometimes the phone won't go past the "SAMSUNG" screen on boot. I booted the phone into recovery and download mode multiple times but it'll reboot after a minute or two.
I've tried another battery and still had the same issue. I've removed the battery and held the power button down to discharge power. I've opened up the phone, blew the dust out, and made sure that the power button was not getting stuck. I'm fairly certain it's not a rogue app causing the issue, but I've factory reset the phone to stock.
Please advise!
Click to expand...
Click to collapse
if you have a sd card, sometimes a funky sd card will cause this as well. remove yours for a while to check if its causing your issue
Sounds like the same problem I was having. Take your finger and lightly move it up and down over the power button.. if it acts up or reboots it could be the button issue..
Sent from my SPH-L710 using xda app-developers app
I was having the EXACT same issue. I thought it might be the recent upgrade to the cm11 nightlies since before it was once a week but now it's just non-stop. Is the issue the actual power button switch or the plastic buttons?
Orion78 said:
Sounds like the same problem I was having. Take your finger and lightly move it up and down over the power button.. if it acts up or reboots it could be the button issue..
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
beantek said:
I was having the EXACT same issue. I thought it might be the recent upgrade to the cm11 nightlies since before it was once a week but now it's just non-stop. Is the issue the actual power button switch or the plastic buttons?
Click to expand...
Click to collapse
For me it was the power button itself.. Read my post on how to fix the issue yourself if you dont want to take your phone into Sprint
http://forum.xda-developers.com/showthread.php?t=2679936
Fixed (kind of )
I've taken my phone apart before to replace the speaker/audio jack module after my headphone jack stopped working in one ear (also a common s3 problem). I did as suggested and added a piece of paper wedged in between the button and the button switch. Surprisingly the switch was perfectly clicky so any problem will have to be internally such as corrosion or just worn out. The problem seemed to have been fixed (kind of, not really) as the phone turned on and wouldn't freak out when I rubbed the power/hold button. I got all my data off the phone successfully. The buttons themselves are pretty cheap online but I don't want to have to solder considering I have an upgrade. I'll just get an S5 whenever they are available. Thanks for the help.
Orion78 said:
For me it was the power button itself.. Read my post on how to fix the issue yourself if you dont want to take your phone into Sprint
http://forum.xda-developers.com/showthread.php?t=2679936
Click to expand...
Click to collapse
I'd like to thank everyone for their suggestions. I determined that it was in fact a power button issue.
My "FIX" (for anyone with similar issues):
Temporary:
I removed the logic board from the phone and flicked the button up and down and that helped a little with the button's hypersensitivity. Because a slight tap would make the button "stick" and power off, I took apart the phone and physically removed the plastic power button. I could hit the button if necessary with a small screwdriver or my watch strap thingy, but I did my best to keep the battery from dying out. As for dealing with a lack of "lock" button, I installed an xposed module that let me remap my volume up button as a lock button.
Permanent:
My mother recently upgraded her phone and gave me her S3. Unfortunately it had a cracked screen. I removed her logic board and swapped it out with what was in phone and reactivated her phone as mine.
Thanks for everyone's help, and hopefully this can help someone else too!

Problem with power and volume down buttons

Hi everybody,
I have sometimes a strange problem :
- the volume down button doesn't work anymore.
- I can't use the power button to turn on / off my phone, but it works as I can press it 3 times to open camera. On the contrary, I can't use it to ask for reboot, but it works for soft reset! Aaaaaarrgh! Brain pain!
When I try to soft reset, my phone enters in safety mode, as if I pressed the volume down button during restart.
In bootloader, I can't use power and volume down button. Quite annoying.
Sometimes, volume is turning down without pressing any button.
But what is weird is that my phone shifts from normal state (all buttons working) to defect state and back to normal state again without doing anything. It's unpredictable. It can work well for decades, then stops working fine for hours or days then back to normal.
Sometimes, when it works well, when I'm using it, it goes wrong without doing anything. I'm reading my favorite site and volume is suddenly going down. Without warning, without even touching a button.
I have to say one more thing. I picked up that phone from a coworker, and the volume button is a bit bent near volume up (picture needed?) but it worked fine for months before starting to mess.
I hope you'll be able to help me.
Sorry for my English, it's not my native tongue.
Seems to me like a hardware problem.
What I'd do honestly is to hit it repeatedly on a hard surface, but please, do not do that
If you can I suggest taking it apart and making sure all the ribbons are firmly set in place and undamaged. It can be an one way ticket for damaging the phone for good though, so wait for other suggestions too.
Thanks for your answer.
What is making me angry is that it also does this when left alone on the table : I let it there working perfectly and when I pick it up again, it fails.
And when it fails, once again I let it alone and suddenly the volume goes down, without even touching it. Raging.
its a hardware problem, u have to change the volumes and power flex, had the same problem with the powern button, i turn the phone off, and a few secons later it power on by himself till i change the flex
Did you take the phone apart recently? I had my battery replaced and that's when my Volume up started phantom pressing. I hit the phone repeatedly on a flat service and made sure to kind of slap it so it would impact kinda evenly as to not dent the case, it worked for about a week at a time, then I just took the phone apart and tried to align everything and made sure all the insulation tape was flat and and not bunched up and now it's fine. We'll except my USB port has got some giggle to it. Order a new USB of amazon for like $9, I'm trying to hold out for a LG V30

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