MMS and Messenger/Hangouts issue - OnePlus 3 Questions & Answers

Hello. I got my mom a OP3, as an upgrade from her Nexus 5. A couple problems surfaced and I haven't been able to solve them.
1. She cannot receive MMS messages. I understand this has to do with APN settings, but we're both on ST AT&T, and have been for years, and I've updated the APN settings on her OP3 to be the same as what we've both been using for a few years, and picture messages still don't come through. Instead, she gets a message telling her to 'Tap to download'. I cannot find anything in Hangouts' or Google's Messenger's settings menus that are wrong. I have auto-retrieve MMS toggled on, and having roaming (although that's not the case) enabled in the phones Cellular data settings.
2. Messenger keeps taking over as the default SMS app. She uses Hangouts for SMS/MMS, and every time I pick up her phone, it's back to being Messenger as the default SMS app. I went in and disabled Messenger in an attempt to get it to stick.
Any ideas on these two problems?

If you go into messenger, click on the 3 dots, then go to advanced, and you should see an option in there to automatically download MMS messages. As for the APNs, have you tried searching to see if there is an updated one?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

jdawgg21 said:
If you go into messenger, click on the 3 dots, then go to advanced, and you should see an option in there to automatically download MMS messages. As for the APNs, have you tried searching to see if there is an updated one?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Click to expand...
Click to collapse
As stated in the OP, I've already set Messenger and/or Hangouts to automatically download pictures. There isn't an updated APN that I know of. I am using the same APN settings on ST and I'm able to get mms and pictures just fine.

Am I really the only one seeing these problems?

For messenger go to your profile > sms > turn off the sms in messenger.

Related

[Q] Bizarre issue with textra. Group messaging works but not with gifs or pics.

So first let me say I have searched multiple sites and fourms on this question. Issue seems to be intermittent Mms wokrs perfectly when phone is initially power cycled. After a few messages mms or not then mms pictures stops working. The bizarre thing is I still get messages in mms format sent and received instantly. Gifs/pics is the issue only. I have checked the apn settings for the phone and textra and they match. I even tried "8080" for the port in both textra and the network settings. Issue seems to only happen after phone has ran for 45+ minuets. Please help as I use group messaging for a lot of my clients and friends. Thanks in advance.
P.s. I have the jedi x20 rom installed. I'll also be at work until 3 pm central time so I might not be able to try suggestions until then.
Double check the apn settings within system settings as well. Also make sure that 'activate mobile data' and use mms for group chats are on

No mms on 6.0 or 6.0.1

OK Nexus 5x users. I have searched the web, I've searched the forum, I've searched everywhere I possibly can think of and still can't find a solution. I am on AT&T. I had an iPhone 6s before I bought my Nexus 5x, But from day one I'm not able to receive MMS messages consistently. Everything over 160 characters I don't get. I've tried everything I possibly can find, to no avail. I've messed with APN's, I don't have push bullet installed, I don't have any other text messaging app installed. I still have my iPhone 6s, and I've gone in and disabled face time as well as iMessage and iCloud, so on and so on and so on. I've even tried multiple text messaging apps just to see if that would help. I've installed two different operating systems, however both of them are based on 6.0 .1. For what ever reason no matter what I try no matter what I mess with I can't get any text message that are 161 characters or more to come through. When I reset phone to stock, I can get them to come through for about one minute and then I no longer can get them. I don't install any other apps and they just stop coming through. If I put my Sim card back in the iPhone 6s and make a few texts and then disable iMessage and FaceTime and iCloud again, I can get MMS messages for about one minute and then they stop coming through again. I can send MMS messages just fine I just can't receive them. I see multiple posts on the Internet about this issue with marshmallow. It seems like everybody is able to solve it, "but me". Does anybody on this forum have any idea what I can do to solve this issue?
Sent from my iPhone using Tapatalk
sorry, are you on custom rom or stock now?
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
joelbnyc said:
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
Click to expand...
Click to collapse
My 5X does not send mms with mobile data turned off. My S3 was exactly the save before this phone. I'm on Verizon, stock rooted with Ex kernel installed. This didn't work on stock OOTB either. I get notifications if I receive mms and I just turn on my data at that point to download them, if it isn't enabled.
Sent from my Nexus 5X using Tapatalk
Since you are coming from the iPhone...I wonder if you have to de-register your number from imessages server?
https://selfsolve.apple.com/deregister-imessage

MMS issues with GPe MM

Converted my HTC M8 to GPe 5.0 last year and recently updated it to 6.0, and since then every picture MMS I receive is compressed to the point that when you open it, its too pixelated to view. As well I cannot send MMS anymore.
I've tried Google Messenger and Hangouts for MMS with no success in sending. I've verified my APN settings with my carrier but still not luck. Not much comes up when I search the web for this problem, but other possible solutions include disabling any ad block (which didn't work) and uninstalling Pushbullet (which I don't have).
Anyone else experience this?
Does the problem apply to pictures only?
Can you send a text MMS? like a group text
Have you checked the permissions for the native messaging app?
Have you checked your maximum message size setting?
Have you tried deleting your APN and restoring or recreating it? sometimes looks can be deceiving
avg2424 said:
Does the problem apply to pictures only?
Can you send a text MMS? like a group text
Have you checked the permissions for the native messaging app?
Have you checked your maximum message size setting?
Have you tried deleting your APN and restoring or recreating it? sometimes looks can be deceiving
Click to expand...
Click to collapse
No, I cannot send any MMS both group and photos.
Messenger has full permissions for everything it's requested.
Maximum size limit is 300kb, which is far below my carrier limit (and I cannot change it).
Yes, I've deleted and manually created my APN with various settings at least 3 times just to make sure.
I am having a similar issue with the latest GPE MM RUU.
Seems like group messages from iPhones in particular get stuck and need to be "manually downloaded" after they fail. Sending SMS messages hang on the first attempt as well. I have to wait for it to fail and then try again.
Well found an odd fix that appears to have worked for me.
Went into SETTINGS > APPS > Settings Icon on the right top > Default APPS the default BROWSER APP field was empty. I set it to Chrome, rebooted the phone and within seconds the MMS messages were sending and receiving..

New Messages app converts outgoing MMS texts to SMS

Hello XDA,
BACKGROUND
Last night I downloaded and installed the latest OxygenOS OTA (4.0.2) for Nougat 7.0 (stock). I noticed that the Messages (the actual name of app) app was different. It looks like the developers made some enhancements to the Messenger (actual name of the old app) app. I like the look of the new app and thought I'd give it a try. After the upgrade, the old Messenger app was still the default app. I noticed that the Messages app would only allow me to view my texts. In the Messages app, there was a prompt for me to change my default texting app from Messenger to Messages. This allowed me to send texts via the new app.
ISSUE
When sending a MMS message through the latest Messages app, the message is being transformed to SMS. Meaning, my texts get sent out individually to the recipients - even though my Messages app shows my text in a group when looking at it on my phone.
I tried to do some research on Google but could not find a solution. Any thoughts or suggestions would be greatly appreciated. Thanks in advance.
- James
Do you have your MMS APN installed in your phone? If not, add it manually or request it from your operator and reboot the phone.
robogo1982 said:
Do you have your MMS APN installed in your phone? If not, add it manually or request it from your operator and reboot the phone.
Click to expand...
Click to collapse
Hmm, I would not have thought that the APN would have been reset. It was working prior to the OTA update. But anything is worth a try. I will look into this and get back to you.
atomicbuddha said:
Hmm, I would not have thought that the APN would have been reset. It was working prior to the OTA update. But anything is worth a try. I will look into this and get back to you.
Click to expand...
Click to collapse
I have the same thing going on although not the MMS issue as all my apn settings remained unchanged. I am confused about why I now have the pre 4.0.2 Messenger app and now also have Messages since 4.0.2 update. Why is this and how does it get fixed so I only have one app for sms/mms.
Thanks all!
DroidJay123 said:
I have the same thing going on although not the MMS issue as all my apn settings remained unchanged. I am confused about why I now have the pre 4.0.2 Messenger app and now also have Messages since 4.0.2 update. Why is this and how does it get fixed so I only have one app for sms/mms.
Thanks all!
Click to expand...
Click to collapse
Jay, are you saying that you were able to use the latest Messages app and still able to send and receive MMS?
I could not get the new Messages app to send/receive MMS. I gave up and reverted back to the older Messenger app. I went into settings>apps>messages and force stopped the application. Then I disabled it. The old Messenger app works fine.
- James
atomicbuddha said:
Jay, are you saying that you were able to use the latest Messages app and still able to send and receive MMS?
I could not get the new Messages app to send/receive MMS. I gave up and reverted back to the older Messenger app. I went into settings>apps>messages and force stopped the application. Then I disabled it. The old Messenger app works fine.
- James
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Click to collapse
James,
I just was able to receive a picture with no issues. I went into the Messenger app and disabled receiving messages through settings and then made sure Messages was able to receive via settings as well. I didn't do any disabling of apps, etc. I ha entirely used the new Messages app much as of yet but it looks decent.
Anyone have reasons as to why the new update added a new app for sms/mms rather then just replace the previous one?
Hi with your new software update in the messaging app i only recieve text cant send outgoing text.please fix this. I want the old version. I m stuck not being able to send outgoing sms frm my phone.
Thanks poornima

MMS problems

I am having a tough go at it trying to send pics with my S8+. Have tried Messages+, stock app and textra. Can not seam to access apn settings to add or edit them. Looking for any ideas or suggestions.
When you tried Textra, was MMS set to System or Legacy?
carlylemiii said:
When you tried Textra, was MMS set to System or Legacy?
Click to expand...
Click to collapse
I tried Textra both ways with no luck.
Turn off WiFi?
Sent from my SM-G955U1 using Tapatalk
I have trouble sending MMS messages at times. From what I've read, this is more an issue with Android 7.x, and it's caused by the MMS service messing up in some way when there's been quite a bit of MMS traffic on the phone.
I've tried using different messaging apps, tried cleaning the SIM card, and changed settings around in Textra, but nothing works (even rebooting). Just gotta give it time to reset.

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