Develop Bugs

Amazon Fire TV Stick and the PS4 Controller

Has anybody else had any luck pairing a PS4 controller with the Amazon Fire TV Stick? I saw that with the Amazon Fire TV you hold share and power, and you can then pair them. On the Stick everything seems to go about the same, except then it says 'Unable to pair' when you select Wireless Controller.

Hey i'm having the same problem. I don't have the Fire TV but have read something similar to what you said. If you figure out a method plz let me know.

Same here
Having the same issue here. Can't seem to figure it out;

Any updates guys?

khb008 said:
Any updates guys?
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I tried sideloading Android's settings.apk - and even then it was a no go. Maybe part of their plan of selling it for $20 was counting on some sales of the $40 controller, so they don't want us using other controllers with it anymore.

Ualdayan said:
I tried sideloading Android's settings.apk - and even then it was a no go. Maybe part of their plan of selling it for $20 was counting on some sales of the $40 controller, so they don't want us using other controllers with it anymore.
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I also tried with the settings apk. My problem was that the controller would not even show up in the Settings.apk Bluetooth menu. On the other hand, it showed up in the Bluetooth controllers options but did not connect.
Other people have had success connecting the Ouya controller thus I think its not that they don't want ANY 3rd party controllers, its just that the Bluetooth driver and/or hardware they're using is different than the Fire TV. Which is really sad because the ONLY reason I bought the Fire TV stick was because I read PS4 controller works out of the box with FireTV.

Same issue for me and I'm really bummed. Any other things to try besides the settings.apk? I have a feeling this is a cut cost hardware issue.

same issue
I have just spoken with amazon and according to them the PS4 controller is not compatible. I too saw an youtube video where someone was able to pair it, if anyone has a solution to this issue please let me know, I really don't want to wait for the playpad pro that is optimazied for amazon since its back ordered

I finally got it to pair, but the performance is pretty terrible, you can see the process here: http://youtu.be/jF3ExA3qzbc (no root required) to keep this from being a 'shameless plug' I'll post the brief instructions, so you can skip the video if you want.
'adb shell' into your fire stick
Get your mac address with this command: settings get secure bluetooth_address
Download and install sixaxisPairToolSetup-0.3.0
Connect your controller via usb to your pc, run the tool, and change the master address to your fire stick's address
Put your dualshock4 in pairing mode and scan for bluetooth controllers with your fire stick
As soon as "wireless controller" shows up on the list DO NOT SELECT IT.
Turn off your controller by holding the (ps) button
Select "wireless controller" on your fire stick
Turn back on the controler
It should now be connected, and it will be greyed out in the list.
if it did not connect try the pairing process again, but this method worked for me on the first try.
[/LIST](the youtube video is more detailed, and has all the links, but with this post and a quick google search, you should be able to find everything you need)
(this is a copy of a redit post I made, but I just put it here, so you can find it as well)

BOBdotEXE said:
I finally got it to pair, but the performance is pretty terrible, you can see the process here: http://youtu.be/jF3ExA3qzbc (no root required) to keep this from being a 'shameless plug' I'll post the brief instructions, so you can skip the video if you want.
'adb shell' into your fire stick
Get your mac address with this command: settings get secure bluetooth_address
Download and install sixaxisPairToolSetup-0.3.0
Connect your controller via usb to your pc, run the tool, and change the master address to your fire stick's address
Put your dualshock4 in pairing mode and scan for bluetooth controllers with your fire stick
As soon as "wireless controller" shows up on the list DO NOT SELECT IT.
Turn off your controller by holding the (ps) button
Select "wireless controller" on your fire stick
Turn back on the controler
It should now be connected, and it will be greyed out in the list.
if it did not connect try the pairing process again, but this method worked for me on the first try.
[/LIST](the youtube video is more detailed, and has all the links, but with this post and a quick google search, you should be able to find everything you need)
(this is a copy of a redit post I made, but I just put it here, so you can find it as well)
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Click to collapse
Can this same process be followed for a PS3 remote?

binary01 said:
Can this same process be followed for a PS3 remote?
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I don't believe so, the ds4 acts as a generic bluetooth controller,
the ds3/sixaxis dose not.
but feel free to try, I do not have any with me at the time, so I can not check.

have there been any updates to this? the Settings.apk is not working for me, it closes out when I attempt attach a bluetooth controller. I am trying to connect my ps4 controller through bluetooth for a lag free experience. So far after connecting it I get a ton of lag on the controller.

the steps given by BOBdotEXE in this thread worked for me it even works the main amazon screen too its not working for all games but seems ok with the emulators though

MrWolfman said:
the steps given by BOBdotEXE in this thread worked for me it even works the main amazon screen too its not working for all games but seems ok with the emulators though
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unfortunately according to the link there still is lag when inputting commands (1 month ago), I am hoping someone can find a workaround for the lag issues because games are unplayable through bluetooth using a ps4 controller

rrussell50 said:
unfortunately according to the link there still is lag when inputting commands (1 month ago), I am hoping someone can find a workaround for the lag issues because games are unplayable through bluetooth using a ps4 controller
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my lag isnt that bad at all tbh, i can play sonic 1 no problems, i can play nintendo emulator no problems, i think the lag may be due to the distance from the stick to the controller, my distance is about 2 metres from the stick maybe just over, if you live in a BIG house with over 5 metre distance then yes there would obviously be lag

If you need an alternative controller I have a thread for that Here - http://forum.xda-developers.com/fire-tv/help/aftv2-best-compatible-apps-accessories-t3269267

I haven't managed to get the ds4 paired via Bluetooth as yet but whilst trying I connected it to a powered usb hub which is connected to the stick which is rooted and has OTG enabled.
It worked immediately wired.
As soon as I pulled the cable though the stick rebooted. But if your desperate, rooted and have an OTG cable you can connect your ds4 to you fire stick.
FYI My old wired xbox 360 (afterglow) didn't work when that was connected.

Hello all. Sorry to bump this ancient thread but its the first google result when looking for help. So i had problems using my ps4 controller on my firetv myself as it appears amazon has cut support for game controllers on firetv. Lucky enough there is an easy fix.
Simply download and install Easy Fire Tools onto a smartphone.
Easy Fire Tools - Apps on Google Play
Install your favorite apps on FireTv and other android devices
play.google.com
Then download and install Bluetooth Pair
Bluetooth Pair - Apps on Google Play
Bluetooth pairing - automated. Simply turn on Bluetooth and connect!
play.google.com
Then just sideload Bluetooth Pair app to firetv and use it to connect to game controller.
This method works to where you dont need to pair the remote every time you want to use with firetv. Simply turn on and it will connect.
Cheers!

I'm having the same issue. Although I do not own a Fire TV, I have read something that sounds similar to what you have described. Please let me know if you come up with a solution.

Firetv remote not working

I have the FireTV box. I installed the wireless remote app for my android and it worked ok. Then I realized the remote itself isn't working at all. I tried unplugging the cord and rebooting. Nothing.
Any suggestions?

Fresh batteries. The remote is a battery hog. Sometimes the screen will tell yo when the batteries are low, but several times I have had to switch batteries without being warned of low batteries.

you didn;t happen to turn off bluetooth by accident, did you?

I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?

spyder3 said:
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
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Maybe you need to re-pair the remote. Just a guess. Anyway, see this: http://www.amazon.com/gp/help/customer/display.html?nodeId=201452760.

Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.

Have you tried pairing another bluetooth device like a keyboard, mouse, headphones, gamepads or speakers to ensure your bluetooth controller on the Amazon device hasn't died?
Sent from a Freedompop HTC Evo 4G

I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.

spyder3 said:
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
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do you still have that remote? the same thing happened to me, and I was able to fix it.

shutterslaps said:
do you still have that remote? the same thing happened to me, and I was able to fix it.
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Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.

i had same issue, i had to get another remote

mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
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I was trying to pair a ps4 controller with the sixaxis app. That's exactly when the remote stopped working. I'm assuming it was because the app was messing with the systems bluetooth connection. Luckily I had another remote already setup (a Rii Mini 2.4GHz Wireless Touchpad Keyboard.) I went back into the sixaxis app, clicked on STOP, and exited the program. I then went into the settings.apk (not the one that came with the system) went into BLUETOOTH, and unpaired the Amazon Fire TV Remote. Then I repaired the Amazon Fire Tv Remote through BLUETOOTH in settings. The remote still didn't work, but I was now able to go into the stock settings app that came with the system, click on CONTROLLERS then Amazon Fire TV Remotes, Add New Remote, and hold down the Home button on the remote for about 5 seconds, and it showed up in the list of Discovered Remotes. Once I clicked on the remote, it started working.
Now I may or may not have added extra, unnecessary steps, but that's exactly what I did to get it working again.
Oh and I highly recommend the Rii Mini Wireless Touchpad Keyboard. It's small, has a full keyboard & touchpad that is perfect for using as a mouse pointer. It also comes with a wireless dongle. I only wish I could map a HOME button press to one of the keys on it. Oh and it was plug and play! I connected the dongle, turned on the remote, and worked right away. No pairing was needed.
**I take back the recommendation for the Rii Mini Wireless Touchpad Keyboard. Now it's sporadically acting like I'm holding down buttons and it's really quite annoying. For example, I would type out TEST, and when I would get to the 'E', it'll input 'EEEEEEEEE' until I press another button. I have a clear line of sight to the dongle, and it's two feet away. After scouring the internets, I read some good reviews about the FAVI Wireless Keyboard, and ordered it. ($35.57)

Help! I lost the remote for my fire stick, so I downloaded the remote app on my iPhone. It worked great for a day, then couldn't find the fire tv stick at all. I tried everything to fix it, restarting my phone, unplugging the fire stick, restarting wifi, deleting and renown loading the app, and nothing worked. I tried using some different remote apps, and none of them picked up the fire stick, so I'm assuming it's a problem with the fire stick itself. If the Bluetooth on the fire stick stopped working, how do I fix it? A friend bought this for me and set it all up so I don't have a clue how to work it without the remote, please help!

I have similar problems with the Amazon Fire TV and Fire Stick remotes. There is a known issue that other Bluetooth-enabled devices within range of the Amazon hardware can disrupt the connection with the remote (like a laptop, tablet, etc.). I learned this directly from Amazon Tech Service. They also sent me a second remote which still has the same problem.
I keep a Logitech Unifying dongle plugged into the USB port on the Fire TV and use a mini-keyboard remote or a wireless full-size keyboard made for Google TV, which works all the time even when the Amazon remotes stop working. Unfortunately, this "fix" won't work with the FireStick since there is no USB port.
I have a Logitech Revue, Amazon Fire TV, Amazon Fire Stick and a Roku3 box. The Roku3 is the only one that has no real issues, always works and the best features. Other than that, my Vizio M-series TV has Yahoo! Smart TV and is sufficient for most streaming without a box.

Wukong romote app should work since it works over wifi. You probably need to just toggle bluetooth off and on.
Sent from my LG-LS980 using Tapatalk

spyder3 said:
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
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Seems to be a very common problem. I had this problem with my first-gen FTV as well. Customer service didn't even bother asking any questions and had it replaced promptly. Hopefully it doesn't happen with my FTV2 remote.

I fixiti removing the remote from the bluetooth devices and leting the firetv connect again. So far 2 month and no issues

mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
Click to expand...
Click to collapse
When I spoke with the Amazon CSR, he had me do the following
1) Remove the batteries from the remote
2) Hold the middle circle button AND the home button at the same time (keep holding for the next steps)
3) Disconnect HDMI and power cable from Fire TV
4) wait 30 seconds
5) Reconnect HDMI and Power Cable
6) Let go of remote buttons, re-insert batteries into remote
7) voila, remote worked again.
These steps basically reset the bluetooth settings on the Fire TV. After troubleshooting, I think the issue may be because of bluetooth interference from my Amazon Echo, cell phone and laptop that are all connected in the same room. Hope this helps! :highfive:

Is the FireTV remote the same as the FireTV Stick remote? I've ordered a new TV box to replace my stick and want to reuse the old remote. I'm not bothered about the voice features.

Good third party remote for android tv and amazon fire tv, and I find the mouse can be use in this app called CetusPlay, you can find it on google play store
and there is another on called wukong tv remote, but know it seems not working in the mouse.

best third party controller - does amazon fire controller work? best option

best options in terms of battery life, buttons all working, no pairing issues etc

Amazon Fire Controller works, need to connect as Shield Accessories because it uses Wifi-direct tech to connect with console. There are some sound related issues, also voice search does not work.
I am also searching for an option in controllers which works like shield controller.

itsmebhupendra said:
Amazon Fire Controller works, need to connect as Shield Accessories because it uses Wifi-direct tech to connect with console. There are some sound related issues, also voice search does not work.
I am also searching for an option in controllers which works like shield controller.
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I'm not getting the Amazon to work (ver 1 BT or ver2 DiWiFi) version 6.3 so thats not a save choice

itsmebhupendra said:
Amazon Fire Controller works, need to connect as Shield Accessories because it uses Wifi-direct tech to connect with console. There are some sound related issues, also voice search does not work.
I am also searching for an option in controllers which works like shield controller.
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Latest FireTV 3 (2017) remote works fine apart from Voice control button.

i got the widi (version 2) working, the key is that you have to add a nvidia widi controller first

I've tried it out too and it works for me.

Fire TV Stick and Bluetooth mouse

I have 2 Fire Sticks. Neither will discover either a Microsoft Arc Touch BT mouse nor a Logitech MX Anywhere Mouse 2 in Bluetooth mode. Fire OS v. 5.2.1.2
Both mice happily pair with my brand new Fire TV (non-stick.) Fire OS 5.2.4.0
Can anyone suggest a fix? Thanks in advance.

Or, what Bluetooth mouse has anyone successfully paired a Fire Stick?

Wow, 99 views and no replies. How sad. Maybe I shall try resetting the Fire Stick to factory and see what happens. Or I wonder if this would do better in Q&A? I didn't see that at first.

I have put different files (such a roms) on several friends and family's fire sticks (gen 1 and 2) and this mouse has always paired for me.
https://www.amazon.com/gp/product/B01EFAGMRA/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

An alternative is to use the "Mouse Toggle" app, works really well.

tlyonstlyons said:
I have 2 Fire Sticks. Neither will discover either a Microsoft Arc Touch BT mouse nor a Logitech MX Anywhere Mouse 2 in Bluetooth mode. Fire OS v. 5.2.1.2
Both mice happily pair with my brand new Fire TV (non-stick.) Fire OS 5.2.4.0
Can anyone suggest a fix? Thanks in advance.
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I bought this bluetooth mouse / keyboard / trackpad from Amazon and it works fine but you will need to also use a mouse toggle app (loads of video tutorials on YT about this) to get full functionality.
I followed this video and it worked for me first time. Interestingly, the cursor popped up on screen before I'd even finished all the steps - no idea why or how, but delighted!

I have an expensive Logitech M720 multi-device bluetooth mouse I just purchased that won't pair with my 2nd generation firestick. Bummer.

timmymacnj said:
I have put different files (such a roms) on several friends and family's fire sticks (gen 1 and 2) and this mouse has always paired for me.
https://www.amazon.com/gp/product/B01EFAGMRA/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
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Click to collapse
I just bought this on your recommendation for my 2nd generation FireTV stick. I deeply regret buying the Logitech M720 bluetooth mouse due to its low, non-adjustable DPI and no FireTV stick support. What was I thinking? What a waste of money.
Thanks for your post.

Remote (1st gen voice remote) does not pair to FireTV Stick 4k

I have a FireTV Stick 4K with latest offical firmware and trying to pair a Alexa Voice Remote (1st Generation). I really tried everything, but the FireTV does not recognise it
I still have an old Basic Edition Remote, that does pair without any problems.
I also reset the Voice Remote as descirbed in the amazon help (tried all button combinations, also from the other remotes). Removed batteries, restarted FireTV, even reset FireTV, tried pairing with home button after restart, tried pairing ober the menu with add new remote... nothing...
I thought it's broken, but it does pair after reset (with left button and menue button) to an old FireTV 2 (which i normaly no longer use). So the remote seems to work. Because i get it done with other remote and on other FireTV hardware i also shouldn't be too stupid to just do it right...
And because the old basic remote does also pair to the FireTV Stick 4k, the FireTV Stick should also be fine...
Any ideas I could try to get the damn voice remote got paired to the FireTV Stick 4k?

The FireTV 2 remote uses WiFi direct.
The basic edition, 2nd and 3rd gen remotes use Bluetooth.
The WiFi direct remote is not compatible with the 4k Stick.